Service manager jobs in south east

Overview  

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.   

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.  

The Youth Development Coordinator is responsible for the development and delivery of our youth development programme for young refugees and asylum seekers. 

You will be focused on ensuring our programme activities achieve our outcomes, are in line with our strategy and identify areas for change and development under the direction of the Head of Services. An excellent communicator and skilled at working with partners, you will be key in the implementation and running all of our weekly youth activities, including a Youth Club and Advice and Support Hub working closely with the Youth Development Worker and having oversight of our weekly Young Women’s group. 

As an experienced manager, you will lead our team of skilled youth workers, working alongside the Brent team to provide holistic support to young asylum seekers and refugees in Brent.  

You will prioritise the participation of young people in all activities, ensuring excellent safeguarding by following our policy and protocols, and ensure that we collect excellent data for monitoring and evaluation and to aid our future planning. You will also assist with staff and volunteer recruitment and reporting to our funding partners. 

The Youth Development Coordinator will hold a Designated Safeguarding Officer role at Young Roots for which they will receive full training.

Interview dates:

- First round interviews to take place on 20/05 and 22/05
- Second round interviews for successful candidates will take place on 27/05

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

About you

We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to: 

• Establish new peer support groups across a diverse range of communities 
• Supervise a small team of Peer Support Development Officers 
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives 
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
• Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously

In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers. 

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Essential requirements include:

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
• Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.  
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.  
• Evidence of delivering training/support to volunteers, 
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.  
• Understanding of safeguarding particularly around vulnerable families.  

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      11.59pm, Thursday 26 June 2025
• First interview:                 We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker (Community Connector – Assessment and Engagement Team).

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

We are looking for three Support Workers (Community Connectors – Assessment and Engagement Team) to join our team. We have three positions available in Aylesbury.

Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance use, the Recovery Agenda and the problems caused by alcohol and drug misuse.

Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety. We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship. 

Aquarius Action Projects is a long established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.

SCIE vision 

We are committed to building a society which enables people who draw on social care to live fulfilling lives. 

At SCIE, we are driven by our values: 

·       Progressive – always learning and developing. 

·       Inclusive – working together for equality, diversity, and fairness. 

·       Credible – evidence-based, robust, and reliable. 

·       Transparent – open and honest. 

The role  

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by: 

• supporting the CEO and the Senior Leadership Team to enable them to deliver SCIE’s strategic objective to drive improvements in social care 

• maintaining the corporate activity planner and schedule all governance meetings in alignment with the financial year  

• resolving diary clashes and managing meeting logistics, including venue bookings and virtual access  

• providing ad hoc support to the Governance Manager and CEO on governance matters.  

What we are looking for:  

Essential:  

• experience in governance, committee servicing, or executive support  

• excellent organisational and time management skills  

• strong written communication and minute-taking ability  

• eye for detail   

• ability to handle confidential information with discretion  

Desirable:  

• familiarity with charity governance or public sector governance frameworks  

• experience using Board Intelligence or similar governance platforms  

What we offer in return 

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. 

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.  

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Housing Manager (Floating Support) 

Salary: £33,000 - £39,000

Location: Hammersmith

Contract: Permanent

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Cycle to Work Scheme

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

The Marketing and Communications Manager leads the development and delivery of all marketing, communications, and branding activity at Northampton Students’ Union. This role is central to ensuring that all campaigns, messaging, and visual content reflect the Union’s strategic priorities and values—Courageous, Empowering, Authentic, Inclusive, and Innovative—while engaging and informing students, stakeholders, and the wider community. The postholder will drive a student-led, insight-informed communications culture that strengthens the SU’s brand, increases participation, and amplifies student voice.

Strategic Marketing & Brand Leadership:

1. Lead the implementation of the Union’s Marketing, Brand and Communications Strategy in alignment with the 2023–2027 Strategic Plan.
2. Create and oversee annual and in-year communications plans, supporting Union services and events with impactful, timely, and coordinated campaigns.
3. Ensure brand consistency and clarity across all physical and digital channels, reinforcing the SU’s reputation and values.
4. Develop and embed a compelling brand identity and tone of voice that reflects the SU’s purpose and is recognisable to students and stakeholders.

Team Leadership & Organisational Collaboration:

1. Manage and mentor a small marketing and design team, fostering innovation, inclusion, and professional growth.
2. Serve as the SU’s lead advisor on marketing and communications, supporting officers and staff with effective messaging and engagement strategies.
3. Represent the marketing function within operational leadership meetings and cross-functional projects.
4. Lead SU activity on University Open Days and Discovery Days, promoting the SU’s offer and student benefits to prospective students.
5. Oversee the relationship with the SU’s CRM provider, ensuring effective system use for campaigns and student engagement.

Campaigns & Content Delivery:

1. Plan and deliver integrated, multi-channel marketing campaigns across digital, print, and in-person channels.
2. Align campaign goals with departmental objectives, ensuring relevance to student needs and strategic outcomes.
3. Oversee the development of high-quality, student-relevant content, including social media, video, email, and web.
4. Track and evaluate campaign effectiveness using data and insights to guide future planning.
5. Work closely with Executive Officers to amplify representation priorities through communications.

Student Engagement & Insight:

1. Ensure communications reflect the diversity of the UON student population and are accessible and inclusive.
2. Use data, feedback, and engagement analytics to shape communications that resonate with student experiences and lifecycle moments.
3. Drive student-led storytelling and ensure campaigns visibly reflect student voices, lived experiences, and participation opportunities.

We are working in partnership with Emmaus Village Carlton (EVC), a flagship Emmaus community, who give hope and a sense of belonging to those who have experienced homelessness or social exclusion by creating a safe and supported community and opportunities to develop. They are a respected local charity and social enterprise with a unique self-funded model, and capacity for up to 42 Companions to live and work on site, who are supported by the staff team and volunteers.

They are now seeking a new Finance Manager, who will be a pro-active member of the Leadership Team, reporting directly to the CEO. The Finance Manager will need to have a combination of strategic, practical and commercial skills in order to provide effective financial leadership and performance management to support business potential and the delivery of financial targets. Being a hands-on member of the Leadership Team who is a visible and known by EVC’s Companions, staff, volunteers and Trustees will be essential.

With a sharp rise in homelessness being seen across the country and the cost-of- living crisis heavily impacting local communities, this is a hugely exciting time to join a dynamic organisation with a strong purpose and unique approach to supporting people experiencing homelessness.

The successful candidate must be able to demonstrate the following:

• Fully qualified accountant (ACCA, ACA, CIMA) or part qualified with significant relevant experience, including a minimum of three years’ experience in financial reporting, financial planning, strategic planning and budgeting.
• Minimum two years’ experience in a management or leadership role.
• Understanding of commercial business principles and practices.

We are seeking an agile and resilient individual, who is highly self-motivated and demonstrates integrity, compassion and empathy. 

For more information, please contact Katherine Anderson-Scott, Associate Director of Charisma Charity Recruitment.  Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Emmaus Village Carlton, Bedfordshire, MK43 7LQ / scope for occasional homeworking

Closing date: Sunday 29th June 2025

Charisma vetting interviews must be completed by 7th July prior to shortlisting on the 8th July.

Interviews with Emmaus Village Carlton: TBC

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About Emmaus Greenwich

Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work opportunities, and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.

Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

About the Role

As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.

Are you ready to take on a key management role in a charity that’s making a real  difference? Southampton City Mission is offering an exciting opportunity for an  experienced and proactive Communications Manager to develop and implement its  communications strategy. This is a new role with the opportunity to shape how the charity  relates to partners, supporters and the general public.

You will be responsible for delivering a dynamic communications plan that increases  awareness and engages key audiences in the city, to strongly support SCM’s current  projects. In addition, introducing marketing and analytical tools to showcase the  organisation’s impact. We are looking for an individual who will drive forward change and  quickly engage with key stakeholders and churches in the city. Working alongside the  CEO, Head of Operations and Project Managers, playing a pivotal role in helping to shape  the charity’s communications strategy. We are offering the opportunity for flexible, hybrid  working.

If you’re a natural implementer and you’re passionate about working for a faith-based  charity that’s growing and evolving, this is the perfect role for you. Your input will help drive  change in both the charity and the city we serve! 

Apply now! An application pack, including full job description and person specification, can  be downloaded from our website. 

The closing date for applications is 16th June 2025

SCM is committed to keeping children and adults at risk safe and to equal opportunities. 

A DBS check will be required for this role and applicants must be able to demonstrate that  they have the right to work in the UK.

For further information regarding the work of SCM, please refer to our website

Operations and Service Delivery Lead

London

£50,016 – £53,000

An exciting opportunity is available for a dynamic individual with a passion for providing excellent customer service and event management. The Education Directorate with our client is looking for an operations and service-delivery lead with the ability to lead a team and manage multiple complex workstreams, to join them in the Business development and education support team.

The Education directorate delivers a wide range of educational programmes for doctors of all grades. The portfolio includes one- and two-day workshops, their accredited programmes, commissioned programmes, online courses, podcasts, and Masters programmes in partnership with university partners.

They have wide portfolio including topics such as teaching, learning, assessment, feedback, supervision and communication skills. The directorate has a team of educationalists who design and deliver these programmes and a team of education coordinators and librarians who provide management and all aspects of learner support.

About the role

You will work closely with internal colleagues such as educationalists, project managers and administrators, as well as colleagues in finance, IT, HR, and communications. You will lead and manage a team, and you’ll be required to work collaboratively with a broader team of volunteer clinical faculty who help us develop and deliver our programmes.

You’ll work closely with the Head of relationships and engagement and the Projects and credentials lead, to ensure that the team support all areas of the business, including event management, projects, marketing and quality assurance.

You will make an impact every day by:

• Leading a busy and fast-paced team who deliver education coordination and library services for the directorate, role modelling positive attitude and collaborative working
• Taking responsibility for the team providing excellent customer service to learners, faculty and commissioners
• Taking ownership of providing high-quality written documentation, including templates for learner correspondence, reports for Boards and marketing copy.
• Working collaboratively with others in the directorate, and the finance team to manage budgets and operational accounts

About you

They’re looking for candidates with:

• Line management experience and an ability to lead, develop, motivate, and manage staff, delegating effectively.
• Strong communication skills including excellent writing skills
• Outstanding organisational skills and the ability to liaise and communicate confidently with a range of people, including senior external stakeholders.
• Ability to manage multiple complex workstreams at any one time
• Knowledge and experience of managing multiple events
• Knowledge and experience of setting and managing large budgets
•  Experience of planning and working to deadlines, using initiative, and working flexibly

Closing date: 23 June 2025

Interview date: 07 July 2025

Please note, they will be reviewing applications as they come in. Interviews could be arranged and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible.

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

Position  | Caseworker
Salary  | £30-32k dependent on experience
Contract type  | Permanent- 0.6FTE (3 days a week)
Remote/Hybrid  | Hybrid
Days in office  | 2 days
 
Overview and key points on the role  | Rape Crisis South London is looking for 2 part time skilled, passionate and professional Caseworkers who will be based within the Advocacy Service.  As a Caseworker you will support clients through their journey through the housing and benefits system by providing practical and emotional support to survivors of sexual violence.  You should have a good working knowledge of Housing processes and Welfare benefits systems with experience of carrying out assessments and completing applications.  In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies such as the local authority.   You should have demonstrable experience working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service manager you will be a key member of the advocacy service, working alongside our ISVA’s in a busy and supportive team.   

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   

How to apply  | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

Closing date: 15th June,  we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

Operations Manager (Part-time)
Swindon Food Collective
Swindon, with flexible working

£Competitive local salary

Addressing Food Poverty

Swindon Food Collective is an independent charity that aims to help people in Swindon, or the surrounding area, who are suffering from financial hardship and finding it difficult to provide food for themselves, their family or dependents.

They receive donations of non-perishable, tinned or dried food and toiletries from churches, schools, local companies, community groups, supermarkets and individuals and currently feed nearly 10,000 people per year. One third of these are children.

They work with many approved organisations, schools, doctors and social workers who can refer people in crisis to us. As well as providing food to address food poverty, they also provide a friendly chat and try to signpost people for further help. Indeed, it is this ‘signposting’ or working with people to enable them to enhance their lives where they see their services evolving. Swindon Food Collective are also reviewing how they can best utilise short-life foods. They operate from a central warehouse and have 11 distribution centres around Swindon and surrounding areas where food can be collected.

The charity is financially sound and has the resources to develop their service offering. They have recently hired a Finance Manager, created a new post as Business Strategy Manager and are also out to market to appoint a Chief Executive Officer. Perhaps you know of a friend or colleague who may be interested in a Chief Executive Officer opportunity.
 

The role

Due to an internal move, Swindon Food Collective are seeking to appoint a new Operations Manager who will ensure they are meeting the demand for their services, providing help and support to people in crisis in the local community and positively supporting all staff and volunteers in their different roles.

This role oversees logistics, streamlining of processes, and optimises resource allocation to meet the needs of the community while minimising waste and is the linchpin that keeps the food bank service running smoothly and effectively.

Key responsibilities will include:

- Oversee and coordinate all aspects of the charity’s logistics, including stock management and movement, handling incoming donations, purchasing, storage and distribution of food and other resources.
- Day-to-day management of all operational employees and volunteers, ensuring efficient operations and high-quality service delivery.
- Lead and inspire staff and volunteers and evaluate operations and ways of working to identify areas of improvement and efficiency.
- Provide line management to the operational teams, including monitoring standards, performance, the prioritisation of workloads, and conducting meetings with staff and volunteers, as necessary.
- Manage health and safety within all premises and for all company equipment, including company vehicles, as well as adherence to all policies and procedures, ensuring these policies are up-to-date and reviewed regularly, working in partnership with leased premises landlords and Distribution Centre Managers
- Develop standards and maintain the quality of the services the charity provides.
- Regularly monitor and evaluate the service to ensure quality and technical standards are met.
- Establish new services within the business plan.

You

Your background is not important. What is important is your ambition to address food poverty in the Swindon region and support the population.

You will be an experienced Assistant or General Manager / Deputy COO or COO with experience in day-to-day operational management, staff management, ideally in an environment where H&S is important.

As well as having a passion for the mission of Swindon Food Collective and making a positive impact through community-based projects, you will be/have:

• experience in day-to-day management in one or more of supply chain logistics, distribution, retail, charity/not-for-profit or community service provider of a diverse operational workforce, ideally, both paid employees and volunteers, with strong leadership and team-building skills.
• exceptional communication and interpersonal skills, capable of motivating and inspiring both internal teams and external stakeholders.
• have experience of staff management and supervision.
• a problem solver; managing crises, complaints or issues affecting the service.

To apply

The application is by CV and covering letter. Your letter, which should be no more than 2 pages in length, should explain both why you are interested in the post of Operations Manager and why you think you would be an excellent candidate for Swindon Food Collective. Please apply by uploading your application via the apply button.

 All direct applications will be forwarded to Hays Executive.

Campaign dates:
 
Closing date:  8th June 2025
Preliminary interviews:  Mid-June 2025
Formal interviews:  Mid-July 2025

The above dates are subject to change.

This is a key leadership role in a values-driven charity that puts young people at the heart of everything we do.

As Youth Work Manager, you’ll lead our youth work delivery team, which currently consists of three youth workers and many more volunteers, and take responsibility for the design and day-to-day running of our youth work offer in Didcot and Wallingford.

You’ll support the team to deliver high-quality, responsive youth work across open access, detached and mentoring provision. You’ll also develop opportunities for youth voice and participation, ensuring young people play an active role in shaping our work.

This is a hands-on role, well suited to someone who wants to stay closely involved in frontline youth work while also growing as a manager. The best youth work managers are those who lead by example — delivering sessions, building relationships with young people, and supporting the team through the day-to-day. This role gives you the chance to do both: to shape and manage a strong delivery programme, and to keep doing the kind of youth work that first brought you into the sector.

We’re looking for someone who is committed to reaching young people who may not access other services, especially those who feel overlooked, unheard or unsure where they belong. You’ll be comfortable spending time in the community, meeting young people on their terms, and building relationships. You’ll lead a team that works across a range of settings, including parks, schools, and youth clubs, and help create welcoming, inclusive spaces where young people feel seen and supported.

You’ll report directly to our CEO, contribute to organisational planning, act as our DSL, and help ensure young people remain at the centre of all we do.

Salary: £34,000 - £37000 depending on experience 
We welcome applicants who may not feel they meet all the person specification, and we are advertising a salary range to accommodate such applications. This salary range is based on a 37.5-hour week, pro rata for part-time hours. 

Contract: Permanent. 30-37.5 hours per week
Much of our delivery happens outside school hours, and some sessions run later into the evening. We’d expect the Youth Work Manager to work at least one late evening and one earlier evening. Beyond that, we’re happy to be flexible. We’re open to job shares, condensed hours, or other creative arrangements if it helps the right person take on the role.

Key responsibilities: 

• Deliver youth work sessions as part of the delivery team, modelling high standards of inclusive, empowering and trauma-informed practice
• Line manage TRAIN’s youth workers in line with organisational HR policies and procedures, including supervision, performance management, and professional development
• Oversee the full portfolio of youth work provision (including open access, detached, group and one-to-one support), ensuring it responds to the needs and aspirations of local young people
• Promote a culture of equity, diversity and inclusion within the team and across all aspects of youth provision
• Create and strengthen opportunities for meaningful youth voice and participation in service design and decision-making
• Act as Designated Safeguarding Lead for the organisation, ensuring compliance with safeguarding legislation, policies and best practice
• Develop and maintain strong working relationships with delivery partners and stakeholders, including schools, voluntary sector organisations and statutory services
• Lead on the recruitment, induction and supervision of youth work volunteers
• Monitor, evaluate and report on programme outcomes and performance indicators in line with funder and organisational requirements
• Contribute to the development and delivery of TRAIN’s organisational strategy, as part of the senior team
• Support fundraising, communications and stakeholder engagement, including input into bids, reports and promotional activities
• Ensure delivery is compliant with relevant legal, regulatory and safeguarding standards, and with TRAIN’s policies and procedures

Benefits: 

• Annual leave: 25 days, plus bank holidays
• Pension: 3% employer contribution
• Flexible working: Flexible hours and some home working
• TOIL: For additional evening and weekend work
• Professional Development: Tailored programme to suit your ambitions. Current staff are supported on various degree-level qualifications, specialist training and informal learning routes.
• Wellbeing: Full membership of an employee assistance programme with mental health and wellbeing support
• Culture: Supportive, collaborative team with regular team meetings and shared learning

Please download and read the full recruitment pack for more details. 

The Project Manager/Business Analyst role forms part of the PMO Team. The role will include management of priority projects across the Stewardship agile change portfolio, as well as the analysis and improvement of business processes across Stewardship. The role will also work with our Technology team members to improve workflow, through identifying and resolving challenges and dependencies, enabling teams to more effectively deliver organisational priority projects and BAU activities. The successful delivery of projects and improving our business processes, is an essential part of enabling us to achieve our strategic objectives.

The role holder will work cross-functionally across the organisation to ensure we achieve our change targets, through delivering projects on time, to budget and required level of quality, as well as improving business processes across Stewardship Teams. You will be supporting the organisation to develop new agile, collaborative ways of working, and the role holder will need to help others understand the benefits of working within the Agile framework.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by: 

• Active membership of local church congregation. 

• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.