Service manager jobs in splott, cardiff
We have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at the National Contact Centre, Cardiff.
As a Team Leader you will:
- Provide leadership, advice and guidance to the 24/7 team and monitor the progress and quality of work across the contact centre.
- Monitor queues, workload of staff and demand of all service against resources and move staff between these services to ensure the needs of the business are met. Analysing resources and trends changing staffing levels to meet the demands.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
- Be the point of escalation for complex and sensitive cases, queries and complaints, as well providing support to the team by resolving problems, providing advice and undertaking initial contact, risk and needs assessment with victims and clients.
- Provide safeguarding advice and guidance to all staff at the NCC and across VS via the National On Call Service and participate in the on-call duty rota.
- Provide a high level of emotional support to callers in crisis with complex and enduring mental health issues and suicidal ideation.
- Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Participation in the on-call rota is a requirement of the role, and will be discussed at interview.
You will need: -
- Experience of managing and supporting a team and individuals, including performance management, one to one's and staff development.
- Experience of supporting victims and vulnerable people.
- Experience of providing Safeguarding Advice to a team
- Understanding of the Criminal justice system and the impact of crime on victims and witnesses.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- The ability to maintain confidentiality and comply with all data protection requirements.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote globally
Closing date for Sourcing: 31 December 2025
Contract status: Global post, full-time
Start date: As soon as possible
Contract duration: Permanent
Remuneration: Competitive
Salary Band: A1
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
As the Director of Programme Performance, you will be pivotal in leading a team responsible for the design, implementation, and management of monitoring, evaluation, and learning (MEL) systems. Your leadership will be critical in developing performance indicators and data pipelines that inform organisational and programmatic key results, guide data-driven decision-making, and deliver meaningful impact assessments.
The Director of Programme Performance will ensure the effective development of culturally relevant, community-centric performance indicators and alignment with donor requirements. They will collaborate closely with the Data Science and Technical Knowledge teams to design and refine performance indicators, implement monitoring frameworks, and develop data flows that align with Blue Ventures’ strategic goals.
This role also includes overseeing the integration of community feedback, fostering continuous learning, and ensuring that programmatic data informs adaptive management.
The ideal candidate will be an experienced leader with a strong background in marine conservation, socioeconomics, and MEL systems and experience working with small-scale fishing communities in diverse geographical contexts. This role will report to the Chief Technical Officer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join us and help create opportunities that change young lives.
Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed. We’re looking for a proactive and strategic Corporate New Business Development Lead to drive growth in our corporate and partnerships income, unlocking innovative collaborations that deliver real impact.
In this pivotal role, you’ll identify and secure high-value corporate partnerships, craft compelling proposals, and lead pitches to senior decision-makers. You’ll work closely with colleagues across Communications, Programmes, and Operations to create multi-year partnerships that combine funding, programme support, and brand alignment—helping us reach more young people than ever before. The role is home-based, but you’ll have opportunities to travel across the UK (primarily London, Manchester, and Edinburgh) for meetings, events, and networking opportunities (expenses covered), giving you variety and the chance to build relationships face-to-face.
We’re seeking someone with a proven track record of winning significant corporate partnerships (five-figure or ideally six-figure), excellent communication and influencing skills, and a strong understanding of CSR/ESG trends. If you’re entrepreneurial, creative, and thrive on building relationships from scratch, we’d love to hear from you.
For full information view our candidate pack, which is available when you click on Apply.
Closing date for applications: 9am on Monday 12 January 2026
First stage interviews: expected to take place w/c 19 January 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Product Lead
We are looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0.
This role is home-based within England or Wales.
Position: 6484 IT Product Lead- Witness Box
Location: Remote
Hours: Full time 37.5 hours per week. Monday to Friday 9-5
Contract: Permanent
Salary: £42,521 per annum
Closing Date: 31st December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0.
You will be responsible for driving the advancement of the WitnessBox user specification, ensuring it is developed in collaboration with colleagues, the Ministry of Justice (MOJ), and other stakeholders. This includes managing the change control process, overseeing audits, monitoring system performance, and leading improvements.
Your responsibilities will include:
- Managing the WitnessBox change control process and ensuring compliance.
- Leading the development and continual improvement of WitnessBox policies and procedures.
- Overseeing testing strategies and user acceptance testing (UAT).
- Maintaining training resources and induction plans.
- Engaging stakeholders and converting requirements into business needs.
- Undertaking data analysis and reporting to inform system enhancements.
About You
You will have a proven track record in product leadership, with experience in managing digital products or services through various development phases. You will be confident in applying Agile methodologies, translating business needs into deliverables, and collaborating with stakeholders to deliver effective solutions.
You will need:
- Experience in product or programme leadership to achieve strategic objectives.
- Strong knowledge of Agile, Lean, or user-focused methodologies.
- Ability to manage product delivery across different phases of development.
- Excellent problem-solving and stakeholder engagement skills.
- Strong organisational and time management skills.
- Competent IT skills and familiarity with digital product management principles.
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Product Lead, IT Product Lead, Digital Product Lead, Product Officer, IT Product Officer, Digital Product Officer, Product Manager, IT Product Manager, Digital Product Manager. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Do you want to join a vibrant and growing charity group, whose mission is to deliver positive change for all those affected by heart rhythm conditions? Would you like to play an important role in supporting the three heart charities who are part of the Group to provide exciting educational learning opportunities that are tailored to our audience needs?
Title: Senior Events Coordinator
Reports to: Associate Director of Business and Operations
Based at: Remotely – however must be willing and able to travel to represent the charities as and when required to meetings and/or events nationally and internationally.
Job Purpose: To organise the planning and execution of healthcare events including marketing and promotion; maintain a high level of accuracy and detail throughout. To represent the Group in a professional manner
The role:
Arrhythmia Alliance Group is recruiting a Senior Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the Group’s profile through event planning, coordination, execution and evaluation.
Essential requirements:
- Experience in organising, marketing and facilitating healthcare and medical related events, liaison with both healthcare professionals and healthcare industries.
- Experience working with vendors and negotiating contracts.
- Must have experience promoting and advertising events across digital and traditional channels to maximise attendance and engagement.
- Excellent organisational and project management skills.
- Ability to manage budgets and financial planning for events.
- Ability to work under pressure and handle last-minute changes.
- Ability to engage with a wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.
- Creative thinker and problem-solver.
Main responsibilities:
· Plan, coordinate, and execute a range of events.
· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.
· Agenda and room allocations.
· Liaise effectively with various vendors and service providers.
· Evaluate each event’s success through feedback collection and analysis, making necessary recommendations for improvements.
· Promote the organisation's brand image, values, and initiatives.
· Ensure all events comply with relevant health and safety standards and other regulations.
· Develop and execute marketing and advertising strategies to effectively promote events across social media, email campaigns, and other relevant channels.
· Diary management, arranging meetings, travel, room booking and catering requirements.
· Support in production of presentations and be able to present for the group whilst attending events online or in person.
· Process registration payments as and when needed.
· Attend and represent the charities at physical meetings and events.
· Support the production of recording healthcare professionals, patients, caregivers for educational webinars/events through but not limited to, Microsoft Teams or Zoom.
· Support the delivery of all Arrhythmia Alliance group events, projects, campaigns and initiatives, including but not limited to Heart Rhythm Update meetings, Heart Rhythm Congress (HRC) (our flagship annual congress), European Pacing Summit (EPS), Know Your Pulse, Defibs Save Lives, World Heart Rhythm Week and Global AF Aware Week.
Person specification:
- Educated to a minimum A-Level standard, with further relevant training, experience and professional development in marketing, event planning and execution.
- Excellent verbal and written communication skills essential.
- Advanced knowledge in Microsoft Word and Excel.
- Excellent organisational skills, with the ability to prioritise and manage own workload.
- Can undertake a wide variety of tasks and multi-task with ease.
- Ability to work on own initiative.
- Excellent attention to detail and accuracy.
- Ability to work flexibly, and as part of a team.
- Professional, methodical and thorough approach to work.
- Friendly, professional, respectful, punctual and polite.
- The postholder must hold a valid UK driving licence and passport to meet the travel requirements of the role.
The client requests no contact from agencies or media sales.
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.
DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income.
Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.
This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.
If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.
Contract: Full-time permanent role
Salary: £35,000 per annum, pro-rata
Start date: As early as possible
Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.
Deadline: Applications must be submitted by 9am, Thursday 22 January 2026
Info: Download job application pack from our website for full job spec and how to apply.
The client requests no contact from agencies or media sales.
We’re looking for a creative and passionate person to lead on our policy and communications work for this maternity cover. This role offers a great opportunity to play a key role in improving impact across the charity and the lives of those affected
The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research.
One in seven people in the UK live with migraine, and this complex and debilitating neurological disorder significantly affects their lives. We have been leading and bringing the migraine community together to change this since 1965.
Every year we support millions of people through our website and support services on all aspects of migraine and for help in managing it at work, in education, and in accessing healthcare. We campaign for increased awareness and understanding of migraine, and national policy change to improve the lives of people who get it. We have funded over 140 medical research projects and hold an international symposium every two years to bring together the world’s leading experts on migraine.
The role
People living with migraine are at the heart of our organisation, while our research highlights the urgent need to reduce the inequity we see for those living with the condition. You will ensure their voices are heard by decision makers and the public and get closer to our vison of ‘a world where migraine doesn’t stop anyone from living the life they want’.
You should be able to deliver high-impact communication campaigns, and have a real interest in policy. A skilled communicator yourself, you will be able to manage a broad role with the ability to build and nurture relationships with a wide range of stakeholders. Overall, you’ll bring a desire to create positive change.
You’ll work closely with the CEO and be a key member of The Migraine Trust’s Senior Management team, leading our strategic direction on communications activity alongside targeted public and political campaigns.
Key responsibilities:
- Lead the delivery of the organisation’s 2026 policy and communications plans and coordinate the development of plans and budgets for 2027
- Oversee development and delivery of the charity’s policy and public affairs strategy, ensuring a strong evidence base and meaningful involvement of people living with migraine
- Manage work our public affairs agency to deliver targeted influencing projects to improve migraine care, workplace support, and parliamentary engagement
- Shape policy recommendations and develop strategies to engage key stakeholders including parliamentarians, policymakers, clinicians, employers and partner organisations
- Monitor the external policy environment identifying risks, opportunities and emerging issues relevant to migraine
- Work with the team to develop and execute creative and impactful communications campaigns to raise the profile of the charity and tackle misunderstanding around migraine
- Ensure content across all channels – including media, digital, social and publications - is on brand and reflects our values and core messaging
- Ensure our online presence meets the needs of our stakeholders, and is fit-for-purpose for current and future organisational needs
- Oversee production of relevant reports, marketing materials and key publications working with freelance agencies and designers as required
- Work closely with Fundraising colleagues to identify and develop opportunities that support organisational growth
- Ensure all those living with migraine and their voices are central to our policy, campaigning and communications work
- Act as a spokesperson when necessary, representing the charity externally
The above is provided for guidance and is not an exhaustive list of all accountabilities that the post holder may have over time.
Knowledge and Experience
Essential
- A creative and experienced communications leader
- Wide experience working in the field of communications (in house or agency) and able to demonstrate knowledge of a broad range of communications activities
- Demonstrable experience of developing media strategies and managing media relations to achieve results
- Ability to deliver policy and public affairs strategies that create change
- A strategic thinker able to develop new ideas and turn these into action
- A strong leader and manager
- Excellent written and spoken communication skills and the ability to communicate, engage and build relationships with a wide range of audiences across the organisation and externally
- Calm under pressure with sound judgment
- Confidence to represent The Migraine Trust externally including public speaking as necessary
- Ability to manage a diverse workload and work under pressure.
Desirable
- Experience working within a health, disability, or long-term conditions context
- Experience of the voluntary sector and/or lived experience engagement
- Knowledge of digital transformation or digital communications best practice
The Migraine Trust is an equal opportunities employer, and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.
How to apply
For the full role description, and to apply, please visit our website. Interviews will be week commencing 5th January. If you would like an informal discussion to find out more about the role before submitting an application, or have any other queries, we encourage you to get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully. To access this, please sign into your CharityJob candidate account and click on apply.
SmellTaste is the charity for all those living with impaired smell and taste.
The client requests no contact from agencies or media sales.
This is an excellent opportunity for an experienced and motivated finance professional to bring expertise to an established local charity. This is a hands-on leadership role, reporting directly to the CEO and working closely with the senior management team and trustees.You will manage and support a small finance team.
Investing in this specialist role is a crucial step for Valleys Kids. It will enable us to build upon recent work done to deliver better financial management across the organisation. Securing a sustainable future for the charity in the face of external funding pressures will be challenging but, only in this way, can we hope to maintain our significant successes in improving the well-being of local families and communities.
This role is perfect for someone who is looking for a part time position, thrives on being part of a dynamic team yet can also work independently. You will need to be highly motivated, well organised, and comfortable in providing updates and reports to the senior management team and key external partners.
Based at the Factory in Porth, but with working from home opportunities, you will need to have your own transport when travel between the various hubs is necessary.
The role requires a DBS check and the right to work in the UK.
Main Responsibilities
Strategic Leadership
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Lead financial planning, budget setting, forecasting, and cashflow management.
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Provide financial insights to support strategic decisions
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Ensure compliance with Charity accounting standards and regulatory requirements (VAT, SORP, and Gift Aid)
Operational Management
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Lead and manage the finance team (2 direct reports) and report directly to the CEO/Trustees
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Effective use of Xero and accurate maintenance of financial records.
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Oversee day–to–day finance operations and maintain strong financial controls.
What we are Looking for
Essential
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Fully qualified accountant (ACA, ACCA, CIMA) or equivalent experience.
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Strong technical accounting skills, with proven experience in budgeting and forecasting.
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Confident leader with excellent communication skills
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Ability to balance strategic thinking with hands on delivery, including team management
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Proven experience in a senior finance position
Desirable
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An understanding of charity governance
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Experience with Xero accounting software
Additional benefits for our employees:
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25 days holiday a year plus bank holidays (pro rata)
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Hybrid working options
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Employer contributed pension scheme
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An Employee Assistance Programme
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Death in Service Benefit
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Training development opportunities
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Reimbursement of essential travel expenses at agreed rates
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Training and development opportunities
Equality and Diversity
Valleys Kids are committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds. Please let us know if you need to make any adjustments during the recruitment process and we will be happy to support you.
Our mission is to create a community where every person feels supported, enabled, and empowered to overcome hardship and realise their potential.
The client requests no contact from agencies or media sales.
Asylum Justice is the only charity in Wales - and one of very few in the UK - providing free legal advice and representation to people seeking asylum, refugees, and other migrants who are excluded from legal aid. Every day, we help people navigate a hostile system, challenge injustice, and secure safety for themselves and their families.
Demand for our services is higher than ever. In the past year alone, our caseload increased by nearly 50%, and we've taken on more complex, urgent cases - including supporting unaccompanied asylum-seeking children and people at immediate risk of destitution or deportation.
We’re now looking for a Funding Officer to join our small, committed team and help secure the resources we need to sustain and grow our work. This is a chance to make a tangible difference - not just in helping us meet income targets, but in strengthening access to justice for some of the most marginalised people in Wales.
The role is hybrid working (Cardiff office and remote working) but fully remote working may also be considered. We are open to compressed hours or part-time working (minimum 28 hours) for the right candidate. We also welcome applications from people interested in a job share arrangement.
About the role
This is a hands-on, varied role that combines fundraising, relationship management, and impact storytelling. You’ll work closely with our Legal Director and wider team to:
- Research and identify funding opportunities from trusts, foundations, and statutory sources
- Write compelling funding bids and reports that reflect our impact and values
- Maintain excellent relationships with funders and support project coordination with delivery partners
- Coordinate grant reporting and keep accurate records of income, spend, and deadlines
- Support internal monitoring and evaluation to strengthen our evidence base
- Help develop our approach to individual giving, fundraising events, and donor communications
We’re looking for someone who shares our commitment to justice and anti-racism, and who brings strong communication skills, attention to detail, and a collaborative approach.
Who we’re looking for
We don’t expect you to know everything from day one - we’re open to candidates with transferable skills from across the charity, campaigning, or community sectors. You might have experience as a fundraiser, grant writer, project officer, or in a policy/impact role where writing and relationship-building are key.
What matters most is that you're passionate about what we do, committed to equity and inclusion, and eager to learn and contribute.
What we offer
- A supportive, mission-driven team working in solidarity with people seeking asylum
- Flexibility around working days, location, and hours
- An organisational culture that prioritises wellbeing and psychological safety
- The chance to shape an ambitious and growing organisation at a pivotal time
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In2research Alumni Officer
Job Description
Reports to: Head of Programmes
Part Time (0.6) - £27,675 per annum FTE (9 month fixed-term contract)
In2research is a high impact and evidence informed social mobility programme for socioeconomically disadvantaged people to access and progress in postgraduate study. Our mission is to drive sector change across institutions towards an inclusive research culture. We strongly believe that it is not enough to guide underrepresented people into postgraduate study, but to ensure that the culture they are entering is inclusive and a place where they can thrive. Over a year, we support participants to gain vital access to both knowledge and opportunities including a paid 8-week research placement and subject specific mentoring.
As the In2research Alumni Officer, you will deliver a programme of continued support for the In2research participants increasing their ability to apply and be admitted to postgraduate research degrees and opportunities, as well as supporting our mission to foster an increased sense of belonging within the research community for individuals from minority groups. The post holder will have strong knowledge and understanding of the barriers facing young people from low socioeconomic and minority backgrounds accessing postgraduate research degrees and research opportunities.
The post holder will be someone who thrives working with young people and is passionate about supporting them progress to postgraduate research opportunities as well as supporting to achieve the In2research vision of creating a more diverse culture in academia.
In2scienceUK is a remote-based organisation, that requires occasional travel across the UK for events, internal & external meetings and staff co-working days.
Your specific duties will include:
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Delivering a high quality programme experience to support In2research alumni, aligned with learning objectives, beneficiary insights, our theory of change and resource.
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Develop and deliver engaging alumni communications e.g. newsletters, email updates, linkedin group posts, to keep In2research alumni informed of relevant news, opportunities and events.
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Maintain and develop new relationships with relevant partners to secure deliver online and in-person workshops and events aligned to In2research alumni progression milestones. e.g. "What is a viva and how to prepare for one" & PhD retreats.
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Work with our delivery partners to provide students application support e.g. application clinics.
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Support the delivery of one off in person events, e.g. the In2scienceUK celebration event.
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Maintaining up to date alumni records, in accordance with data protection, as well as working closely with the Data, Impact and Evaluation Manager to evaluate and report on In2research participant progression.
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Support with the collection and creation of case studies and alumni stories to promote alumni achievements and strengthen the community.
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Support the planning and delivery of organisational in-person events e.g. celebration days/conferences.
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Work closely with the In2research programme, fundraising teams and wider organisation to ensure funder requirements are met, and activities communicated.
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Support the wider In2research team with the current programme, and development of future aspects of the programme, where relevant.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The post holder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Essential:
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Prior experience managing alumni communities.
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Prior experience of working with students transitioning from higher education to postgraduate research degrees and detailed understanding of PGR pathways.
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A clear understanding of the social and economic barriers that prevent individuals from progressing into postgraduate research opportunities.
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Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the details.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience designing and delivering events, both online and in-person, such as workshops and networking events.
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Knowledge, understanding or experience of programme or project evaluation.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
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Competent user of Google Suite, Canva, email marketing software.
Desirable:
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Prior knowledge or experience of GDPR and safeguarding.
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Experience of using task/project management software and databases.
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Experience delivering programmes and/or projects within the education and academic sector.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with guidance from your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK offers a Pension Salary Sacrifice Scheme along with other staff benefits. These include financial and wellbeing support through our employee assistance programme (EAP) and 100’s of retail and high street discounts.
You will have 28 days of annual leave per annum (pro rated to 0.6 FTE equivalent), plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Please provide a CV and Cover Letter outlining why you are suitable for this role
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
For the full recruitment pack and application form, please visit our website. We can only accept applications via our website portal.
ABOUT CAUDWELL YOUTH
Not all young people have the same opportunities in life.
Caudwell Youth exists to level the playing field for young people at risk.
We support at-risk young people who are care experienced, have mental health challenges, or are at risk of exploitation or offending.
WHAT WE DO
Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.
Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.
This year, we have supported more than 400 young people.
Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point.
ABOUT THE ROLE
To support the Deputy CEO in ensuring the effective delivery and growth of Caudwell Youth’s services.
To oversee the management of operational programmes, ensuring high-quality, person-centred support for young people. To contribute to business development, leading expansion via statutory grants and contracts.
On appointment, you are expected to have significant knowledge and professional experience of your area of specialism and the ability to quickly take on significant responsibility very quickly.
KEY DUTIES
Strategic and External Leadership:
- Lead the effective delivery and development of Caudwell Youth’s programmes, in line with our strategic plan.
- Build and maintain relationships with funders, and strategic partners, with support from the Deputy CEO.
- Identify and secure new funding opportunities, leading on public sector bids and tenders, in line with our strategic plan
- Ensure a youth participation and evidence-based approach in all aspects of service delivery and development.
Services:
- Develop, oversee and report against Operations department budget and plans.
- Oversee operational systems, risk assessments and data to ensure services are safe, needs-led and effective.
- Ensure safeguarding policies are embedded across delivery, acting as DSL if required.
- Support and develop high-performing teams, ensuring training, appraisal, and performance management frameworks are in place.
- Ensure that all programme delivery is trauma informed and person-centred
- Oversee quality assurance processes, ensuring consistent standards across all delivery regions.
- Lead on operational compliance, including health & safety, data protection, incident reporting and regulatory requirements.
- Champion a culture of continuous improvement, innovation, and high-quality practice across the organisation.
- Ensure that programmes are monitored and evaluated effectively and that reporting requirements are met, working with the fundraising team as required
Business Development:
- With support from the Deputy CEO, develop plans to implement a growth strategy focused on securing statutory contracts.
- Act as a key point of contact for commissioners, local authorities, and strategic partners.
- Identify and respond to commissioning opportunities across local government (crime, education, and health sectors) in line with our strategy.
- Lead on bid writing, proposal development, and contract negotiations for statutory contracts and grants
- Work with finance and fundraising teams to create budgets, proposals and tender submissions for statutory contracts
- Be responsible for starting up and implementing new funded programmes to ensure quality in delivery
- Identify new trends, emerging needs and opportunities for partnership projects.
General:
- Promote equality, diversity and inclusion across the organisation.
- Undertake and identify training as required and take a positive approach to personal development.
- Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
- Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
- Undertake any other reasonable tasks deemed necessary.
For the full job description and to make an application, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location – Remote, with occasional travel required
Salary – Circa £55k per annum (pro rata)
Contract – Part-time 14-21 hours per week (flexible across the week), Permanent
Farms for City Children offers children and young people a week in the heart of the British countryside staying on one of our farms, where they are immersed in the natural world of food, farming, and country life. During their stay, they participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens, caring for livestock and looking after the land, and a variety of tasks designed to build greater connection with the natural world.
We are looking for a Head of Finance to join our friendly team.
About the Role
The Head of Finance forms part of our Senior Leadership Team and leads the financial management of our charity. This is the most senior finance role in the organisation, responsible for ensuring robust financial oversight, compliance, and governance. The role also encompasses broader corporate responsibilities, including supporting the Board, strengthening governance frameworks, and overseeing data protection and information governance.
For full details about the role, please see the Job Description and Job Information Pack.
What we Offer
In return you will receive a salary circa £55k per annum (pro rata) and a range of benefits, which include:
· 25 days annual leave plus 8 bank holidays (pro rata)
· 6% employer contribution to NEST pension scheme
· Employee Assistance Programme
How to Apply
To apply, please download and fill out our application form that is located at the bottom of the page. Once completed, click on the Apply button, fill in your details and upload the application form. You may also wish to fill out and upload our equal opportunities monitoring form.
We are reviewing applications on a rolling basis starting from 9th December 2025; as such we reserve the right to close this advert early due to the volume of applications.
Please note that first interviews will be held online, second interviews will be held in person.
We are unable to accept just cover letters and CVs.
NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Reports to: Operations Director (Head of Delivery)
Contract: Part-time (0.5 FTE)
Interview process: Will be in the New Year
Role Purpose
As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time.
You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work.
This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation.
Core Responsibilities
1. Payroll Management
- Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff.
- Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures.
- Ensure timely submission of payroll information to Finance and external providers.
- Reconcile payroll each month, identifying and resolving any discrepancies.
- Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director.
2. Compliance and Record-Keeping
- Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers.
- Maintain accurate and confidential employee and contractor records.
- Support statutory reporting, including PAYE, HMRC, and pension submissions.
- Liaise with HOST’s Finance Team on audits and compliance reviews.
Reporting cadence: Monthly compliance report; annual payroll compliance review.
3. System Management and Improvement
- Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools.
- Support the development of HOSTHub payroll features and automation processes with the Tech Team.
- Identify opportunities to simplify workflows and strengthen reporting.
Reporting cadence: Quarterly system and process improvement review.
4. Contractor and International Payroll Support
- Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation.
- Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction.
- Track and report on cross-border payroll performance and issue resolution.
Reporting cadence: Monthly report; immediate escalation of compliance concerns.
5. HR and Staff Support
- Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses.
- Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation.
- Support onboarding and offboarding processes for staff and contractors.
Reporting cadence: Ongoing; monthly summary of staff queries and resolutions.
6. Risk and Confidentiality
- Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager.
- Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies.
Reporting cadence: Ongoing; quarterly inclusion in organisational risk report.
Key Relationships
Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead.
External: Payroll providers, Employer of Record partners, and hosted partner representatives.
Performance Indicators
- 100% accuracy in payroll delivery and documentation.
- 100% on-time monthly payroll completion.
- All compliance and statutory submissions completed by deadline.
- 100% confidentiality maintained in payroll data handling.
- Measurable improvements in payroll efficiency and staff satisfaction.
Qualifications/Experience: Member of recognised payroll body e.g. CIPP/GPA
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
We’re looking for someone to provide support to unpaid carers of people living with dementia through tailored emotional, practical, and advocacy support.
Key responsibilities include:
- Acting as the first point of contact on our Carer Support Line
- Providing one-to-one casework, emotional support and guidance to carers throughout their carer journey
- Signposting and facilitating access to appropriate statutory and community services
- Advocating for carers’ needs within health and social care systems to ensure they receive the support they’re entitled to
Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.
We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.
We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.
If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.
What we can offer you
- Generous Annual Leave plus the option to purchase additional Leave
- Workplace Pension with up to 6% employer contribution
- Group Life Assurance
- Health cash plan
- Employee Assistance Programme
- Enhanced Company sick pay policy
- Enhanced carers, family and other leave
- Remote working with travel costs paid
- A commitment to flexible working
- A commitment to support your learning and development
The client requests no contact from agencies or media sales.





