Service manager jobs in tower hamlets, greater london

This is an important role, where the ideal candidate will be working closely with the Senior Finance Manager, encompasses a wide range of responsibilities. Within the financial accounts team the Senior Accounts Assistant will be responsible for ensuring the financial systems and processes are operating as designed and within agreed timelines.

With the Senior Finance Manager the Senior Accounts Assistant will allocate appropriate finance tasks between this role and the Senior Finance Technician. They will also oversee the outputs of the financial accounts team to ensure they are to an acceptable standard. 

The ideal candidate will demonstrate a proactive and adaptable approach, excellent attention to detail, strong time management skills, and relevant experience or transferable skills in team management and supporting change. 

The Talent Set are partnered with leading Health organisation who is seeking a Senior Media and PR Manager – Policy, Campaigns and Public Health to join their ambitious media and PR team. This is an exciting time to join the organisation as they launch a new five-year strategy this autumn to supercharge efforts to transform lives. This role is a fixed-term, 12-month contract.

Key responsibilities

• Develop and lead the delivery of ambitious annual media and PR plans for the charity's policy, campaigns, and public health activities, ensuring alignment with the new overarching strategy.

• Lead media and PR activity to build profile that increases the charity's influence, engagement, and support among target audiences.

• Champion the needs of people affected by breast cancer within the media.

• Engage key policy decision-makers and the NHS with the charity's calls to action.

• Communicate vital early detection health information and messaging to health professionals and the public.

• Digest and translate complex health information and policy subjects into accessible and engaging copy for the media at pace.

• Apply an instinctive news sense to identify proactive and reactive media opportunities to secure impactful media profile and share of voice.

• Work closely with colleagues to forward plan and maintain tight alignment and consistency across all communications output, demonstrating a strategic mindset.

• Play a key part in supporting the day-to-day leadership of the wider media and PR team.

• Effectively prioritise multiple and complex projects, handling conflicting demands and tight deadlines.

Person Specifications

• Excellent ability to build and nurture impactful relationships, both internally and externally, at all levels.

• An effective negotiator with the ability to balance complex and sensitive stakeholder needs to secure media profile that delivers critical information to key audiences.

• A sensitive communicator in interactions with people affected by cancer who support the charity’s work.

• Strong experience working in health communications, and media/PR relations environments.

• A natural planner with a strategic mindset who considers the bigger picture.

• Proven ability to digest and translate complex health information and policy subjects into accessible and engaging copy for media.

• Proven ability to prioritise multiple and complex projects and manage conflicting demands and tight deadlines.

What’s on Offer:

• This is a 12 month FTC, starting as soon as possible. 
• Hybrid working set-up - 2 days a week in central London 
• Salary banding £47,000-£52,000
• Full-time role, due to the busy nature of the role we can only consider applications who can work 5 days. If you already work in a job share, we could consider two applications from candidates who have previous worked in that setting together. 

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Business Development Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Business Development Officer

Location: Based within our Central Office which is in Islington, with home working possible and regular visits to services which span across London, Brighton, Luton, Bedford, Kent, and Liverpool. You may also be required to work at other locations as per required. Please note that our central office and some of our other services do not have step free access.

Salary: £32,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00

About the Role

This is an exciting new opportunity to join our Business Development team as a Business Development Officer, reporting to the Head of Business Development!

You will play a pivotal role in supporting the growth, reach, and expansion of the services in which we deliver at Social Interest Group (SIG). The role focuses on identifying new funding and tender opportunities, preparing submissions, managing documents, and supporting with our Marketing efforts. Some of what this role entails includes:

• Leading on developing processes and procedures for approvals and submissions of grants and tenders
• Supporting with Marketing Communications including the intranet, social media, and merchandise management
• Conducting research and analysis to identify fundraising and tender opportunities
• Completing competitor analysis data to monitor trends and opportunities
• Taking the lead on drafting responses for small tenders and fundraising submissions for smaller bids and applications
• Preparing budget sheets for tenders and grants

About You

This is the perfect opportunity for someone who has a passion for supporting organisational growth within a sector which positively influences many lives. You will play a big part in ensuring we continue to grow and deliver exceptional services to our residents and participants, impacting many more lives. We're looking for someone who is proactive, detail oriented, and organised and has:

• Familiarity with tender processes and fundraising principles
• Ability to create and write engaging content, with proofreading skills
• Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast paced environment
• Excellent communication skills; written and oral
• Attention to detail and quality
• Creative, proactive, and results driven approach
• Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent

Hours: 37.5 hours

Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.

As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.

This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 19 November 2025

Iterview Dates: 2 and 3 December 2025

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Main Purpose of Role:

The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.

Key responsibilities:

Programme Support and General Administration

• Monitor shared inboxes and switchboard calls.
• Respond to ad hoc staff queries and manage incoming post.

• Send initial and closure letters for client cases.
• Track inactive cases and follow up on referral forms.
• Prepare duty rotas, upload referrals and update the country information list.
• Support contract preparation and database maintenance for International Social Workers (ISWs).
• Support feedback collection and documentation.

• Assist with Mailchimp campaigns and mailing list research.

• Upload donations into Salesforce.
• Prepare donor thank-you letters and assist with prospect research.
• Provide general support across departments as needed.

Executive Support

• Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
• Track meeting actions and follow-ups.
• Support minute-taking using ai and ad hoc research tasks.

Training & Learning Support

• Coordinate training calendars and liaise with teams.
• Update training materials and manage Eventbrite pages.
• Provide limited on-the-day training support and monitor certificates and surveys.

Facilities & Office Management

• Order stationery and maintain office tidiness.
• Support logistical tasks such as PAT testing, IT coordination, and office trackers.

Job Title: Refuge Worker

Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow. 
Salary: £28,857.12 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.  

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 10 November 2025

Interview Dates: 18 and 19 November 2025

A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.

What you would do:

Oversight and day to day management of the organisational financial systems, including:

• Using Quick Books, spreadsheets to track expenses and company spending.
• Company payroll, tax and financial auditing.
• Keeping well-organised files and records of business financial activity.
• Archive of reports, receipts, and other financial evidence.
• Keeping financial databases up to date.
• Interacting with customers either on the phone or in person.
• Following up on business financial communications, billing, and ordering.
• Communicating with funders, suppliers and vendors.
• Company Invoicing.
• Using Quick Books, spreadsheets to track expenses and company spending.
• Collecting and inputting company data within the financial systems.
• Learning about the company's mission and available products/services.
• Assist with financial technical support.
• Acting as a personal assistant to the Director and/or board of LCC for financial matters.
• Giving feedback on finance efficiency and suggesting possible improvements.

Customer Coordinator

Job reference: REQ004549

Fixed term for 12 months

£25,563.66 per year

London E15 2GW

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

At Scope, we believe in transforming attitudes, closing the disability employment gap, and ending the disability price tag. As part of our strategy for an Equal Future, we’re recruiting a Customer Coordinator to help us deliver outstanding customer service on our Support to Work service.

If you’re passionate about helping people, thrive in a fast-paced environment, and have experience using (customer Relationship Management system (CRM) and call handling systems, this is your opportunity to make a real impact.

Full time (35 hours a week)

Fixed term for 12 months

Location: Working at Scope's London office (Here East, London, E15 2GW) with flexible working options available.

The role

As a Customer Coordinator, you’ll be a confident communicator as the first point of contact for our customers, ensuring their journey with Scope is smooth, supportive, and person-centred.

In this dynamic role, you will:

· Provide telephone-based support with professionalism and empathy

· Manage customer journeys, book appointments, and track progress

· Log all customer interactions accurately using our CRM system

· Support the updating of our job board

· Support the delivery of services and products across Scope

· Assist with administrative tasks including diary management and data entry

About you

You will have:

· A proven track record of delivering excellent customer service, especially over the phone

· Experience of content management systems, such as Kontent AI

· Experience using CRM (ideally Microsoft d365) and call handling systems

· Strong communication and relationship-building skills

· Good IT skills and confidence using Microsoft Office

· A flexible, organised, and proactive approach

A commitment to equality, inclusion, and continuous learning, then we would love to hear from you.

This is a rewarding opportunity for someone who enjoys helping others, values diversity, and wants to be part of a team making a difference every day.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please visit our website. You can find out more about interview adjustments on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus Bank Holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Application closing date - 14/11/2025

We are seeking a proactive, detail-oriented and data-focused [IT/data confident] administrator to support our CRM and audience development activities. 

Hofesh Shechter Company is a boundary-breaking international dance company, led by Artistic Director Hofesh Shechter. Our work includes large-scale touring, film projects, the emerging talent programme Shechter II interwoven with our Shechter Moves learning programme.

This newly created position is central to our data strategy, focusing on centralising audience and supporter information using our new specialist CRM and event management systems, Monad and YesPlan. You will be responsible for data integrity, analysis and supporting us to turn rich audience insights into a powerful tool for storytelling and growth, helping us build deeper relationships with our diverse audiences. 

This is an ideal role for someone passionate about IT systems and the arts. It suits a recent data/business analytics graduate looking for a role with real-world impact in the UK’s vibrant creative sector or an aspiring arts administrator who thrives on a mix of analytical and creative work. 

£28,000 - £30,450 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Research Analyst to join our Customer Insight Team in a newly created role.

As a Customer Research Analyst, you’ll help us understand our supporters, donors and stakeholders even better. Working closely with teams across the organisation, you’ll deliver research that brings our customers’ needs to life, supports informed decisions and drives meaningful engagement.

In this role, you’ll design and deliver both quantitative and qualitative research, providing clear and actionable insights that help shape strategy. Alongside the Customer Research Manager, you’ll help champion the use of insight in everything we do, identifying opportunities for market intelligence and consumer research along the way.

You’ll take part in pre- and post-campaign evaluations, design and run customer surveys, interpret data and share findings that inspire action. You’ll also collaborate with external research agencies, when needed, and help develop and promote our Insights Library so knowledge is shared and accessible to everyone.

What we want from you

We’re looking for a Customer Research Analyst who’s curious, analytical and eager to make a real impact through insight. You’ll have a keen interest in both quantitative and qualitative research, from shaping research design and methodology to turning data into meaningful stories that drive action. You’ll already have some experience working in a market or customer research environment.

You’ll bring a strong desire to grow your market research skills and the confidence to communicate findings in a clear, engaging way, whether that’s presenting to a room full of colleagues or sharing insights one to one.

You’ll enjoy building positive, collaborative relationships across teams and have a proactive, results-driven approach that keeps our audiences’ needs front and centre. Above all, you’ll be motivated by the idea of using data to drive change and make a real difference to men and their families affected by prostate cancer.

If that sounds like you, we’d love to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 16th November 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 1st December 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term Contract (until March 2026)

Hours: 37.5 hours

Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.

As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.

This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 17 November 2025

Iterview Dates: 27 and 28 November 2025

About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the post
nia’s Specialist Refuge service holds the Women’s Aid Quality Standard mark. The refuges team provides specialist accommodation and support services to women who experience multiple disadvantage including involvement in prostitution and other forms of sexual violence and exploitation, domestic violence, and problematic substance use. 
The post is currently funded until March 2026. 

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.

CV’s will not be accepted.

Closing date: 10am, 18 November 2025
Interview date: 28 November 2025

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. 

This is a NON-UK BASED Role - we are intending to hire an international candidate as a contractor based close to their region

Location – Remote / Hybrid 

Salary - Competitive

Contract Type: Contractor, Full-time, One-year Fixed Term, Extendable based on good performance 

About Us

We are seeking an experienced individual to join our Internal Audit team as an Internal Auditor. The contractor will be reporting to the Finance and Services Division of the Charity. This role involves conducting regular internal audits of Muslim Hands’ partners in finance-related and compliance matters. This is a unique opportunity to move beyond standard statutory audit assignments and apply your audit skills in a global, challenging, and rewarding sector. Your work will be vital to the success of international charity development projects.