Service manager jobs in west ealing, greater london

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for fighting homelessness and advocating for vulnerable people? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Housing Adviser.

BIAS’s housing advice service supports members of the local Irish community and beyond with a range of complex housing issues, including homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, housing or homelessness to join our friendly advice team. Your role will involve contributing to the day-to-day running of BIAS’s advice service, providing specialist advice on housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.

You will need to have strong people skills and the ability to build good working relationships with colleagues and clients, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met.

If you are interested in working in housing advice but don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a trainee role.

KEY WORK AREAS AND MAIN DUTIES

• Providing appropriate advice, information and practical help to clients, via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
• Ensuring that all casework records are kept up to date and completed clearly and effectively.
• Contributing to monitoring service delivery and recording client outcomes.
• Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
• Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements.  
• Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
• Staying up to date with developments in housing legislation and identifying opportunities to effect positive change to housing policy, together with the Advice Manager.

These are the basic duties required of the Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based primarily in our advice offices in Willesden (Brent), with some outreach work in Haringey borough. There may be some options for flexible working (one day per week)

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in Haringey in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please send a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role.

The deadline for applications is Friday 20th June 2025. We would strongly encourage you to apply as soon as possible, as applications will be assessed on a rolling basis.

First Give is a national charity that empowers young people to make a positive difference to the causes they care about. We do this by partnering with secondary schools across England and Wales, delivering a fully resourced programme that inspires an entire year group to connect with local charities and take meaningful social action — from fundraising and volunteering to campaigning and raising awareness.

Each programme culminates in a celebratory School Final, where student teams present their projects to an audience of peers, teachers, and guests. The winning class is awarded a £1,000 First Give grant for their chosen charity — but every participating student contributes to their community and gains skills, confidence, and a deeper understanding of social issues. We currently partner with over 200 schools each year, helping thousands of young people become active, engaged citizens

Our values inform what we do at First Give. We are:

• Altruistic
• Inspiring
• Empowering
• Collaborative
• Professional

This is an exciting time for First Give, as we have recently launched our three-year strategy and our ambition to activate the generosity of a million young people by 2034. In order to meet the requirements of the organisation for this ambitious growth a new 3 year fundraising strategy has been developed which includes expanding and diversifying our fundraising streams into Corporate and HNWI. We have also recently launched recruitment for a Fundraising Campaign Board Chair. The Campaign, A Route to A Million, aims to raise an additional £1.5 million over the next 3 years.

Philanthropy and Partnerships Manager

We are seeking a dynamic, strategic and relationship-driven Philanthropy and Partnerships Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on securing income from High Net Worth Individuals and developing corporate partnerships – from first engagement to account management and delivery.

You will play a pivotal role in shaping First Give’s income growth, working closely with our Deputy Director. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.

This is an exciting opportunity for a confident fundraiser and communicator with experience managing and deepening relationships with both individuals and corporates – someone who thrives on strategy, storytelling, and social impact.

Key Responsibilities - please refer to attached job description for full details

Corporate Partnerships

• Work with the Deputy Director and members of the Campaign Board to develop a proactive pipeline of corporate partners, focusing on strategic alignment, mutual benefit and long-term value
• Lead on developing tailored pitches, proposal decks and partner materials
• Support the delivery of corporate partnerships, including recognition, benefits, volunteering engagement and impact reporting

Donor Engagement and Stewardship

• Work with the Deputy Director and Campaign Board to identify and cultivate new HNWI prospects
• Collaborate with members of First Give’s Fundraising Campaign Board to generate and support with requests for funding to HNWI and Corporates
• Develop and implement a HNWI outreach strategy, including managing a cultivation pipeline and tracking engagement milestones
• Coordinate and deliver engaging stewardship activities and materials, including tailored updates, reports, and thank-you communications

Person Specification

Essential Experience and Skills

• Demonstrable success in securing significant income from Corporates and HNWI
• Strong experience managing relationships with institutional donors, from cultivation to reporting
• Excellent written communication skills – able to craft compelling, strategic proposals and reports
• Understanding of corporate fundraising and partnership delivery, including employee engagement and volunteering
• Confident and personable – able to represent First Give at events and in donor meetings
• Experience engaging senior stakeholders or board members
• Strong pipeline management and ability to prioritise and coordinate multiple prospects and reporting requirements

Personal Attributes

• Passionate about First Give’s mission to empower young people through social action, with a strategic and entrepreneurial mindset for income generation
• Strong relationship builder with excellent interpersonal skills; thrives in collaborative, mission-driven environments
• Self-motivated, well-organised, and driven to meet ambitious targets

Desirable Experience

• Experience in a similar role within a charity supporting young people, education, or community development
• Familiarity with corporate social responsibility and ESG trends in corporate fundraising.
• Experience supporting or mentoring fundraising team members
• Experience developing donor engagement materials and reports with a focus on impact storytelling

Why work for First Give?

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:

• Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give, to a maximum of 30 days per year
• Contributory pension scheme
• Access to Health Assured (health and wellbeing) Employee Assistance Programme
• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs
• Training and professional development budget, with regular training offered through the Pears Foundation
• Up to three volunteering days per year
• Multiple team socials throughout the year

Contract: Full-time, 37.5 hours per week (9-5.30pm). Permanent
Location: Hybrid - The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events up to two days per week. The remainder of the week can typically be worked remotely, with some flexibility as required.

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented, particularly black and minority ethnic and disabled candidates.

Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists and the College of Radiographers as our Quality Review Partner, where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.

What you’ll do:

• Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring:

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
• If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are happy to be supporting our longstanding client, a leading London University, in their search for a temporary Student Experience Manager to support the overall student experience with particular focus on ensuring that every student receives effective, professional, and personalised support and guidance.

This role is starting as soon as possible, and running for 3 months in the first instance. You will be required on site 3 days per week, with Thursday being the anchor day, and the other two days flexible. Ad hoc and weekend work may be required.

You will be required to deliver high quality, knowledgeable, and timely information to engage students in key decision points throughout the programme, touching on the following key areas:

• Student experience: to act as the first point of contact for student enquiries, providing advice and support
• Academic representatives and student feedback: support the feedback process by managing issues raised, acting as the conduit between students and faculty
• Pastoral support: provide support for student welfare and referring to additional support services when necessary

In order to be considered for this role, you will need demonstratable experience in a similar student experience, student welfare, or pastoral care role. You will also need excellent stakeholder management skills, and be a proficient user of Microsoft Office, in particular Excel.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. Applications will be reviewed on a rolling basis, so please be sure to submit your details as soon as possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

We are delighted to be working with a leading youth charity that has been changing the lives and futures of young people for more than 50 years. Their services now allow them to reach over 14,000 young people a year, yet despite this the need for their services continues to grow. 

This is a brilliant opportunity for an innovative major donor fundraiser to lead a team of 3 at this incredible youth charity. As Senior Philanthropy Manager, you will be responsible for an income stream of £1.3million with a view to, and the potential to, double income over the next few years. Philanthropy has been identified as a key growth area and is getting the investment and buy-in from senior stakeholders and the wider charity. The team have also recently conducted a wealth screening exercise which has identified numerous opportunities for the team to explore. This is an exciting role for someone who is ambitious, creative and keen to make a significant impact on the shape and growth of a high value programme. 

The Role:

• The Senior Philanthropy Manager will lead the philanthropy programme, inspiring and developing a team of 3 to deliver income in excess of £1.3million annually
• Develop and implement a philanthropic giving strategy with a focus on retaining, uplifting and recruiting gifts from high-net-worth donors
• Take responsibility for developing the major donor pipeline and drive forward new business opportunities to achieve sustainable income growth over the next 3 years
• Personally steward a portfolio of donors and prospects at the 6-figure level, with ambitions to build relationships with individuals with capacity to give 7-figure donations

About You:

• Proven experience at managing a philanthropy programme with demonstrable success at growing income
• Significant pipeline development experience and ability to effectively engage with prospects and lapsed donors
• Strong relationship management skills to engage with both internal and external stakeholders at all levels
• Experience managing direct reports to support them in their own development and enabling them to thrive in their roles

Applications are being taken on a rolling basis.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Diversity Equity & Inclusion Manager

Ref: REQ000900

£43,851 - £48,851 per annum, dependent on experience

Woking, Surrey GU21 4LL / Hybrid Working

Job description

Are you passionate about diversity, equity and inclusion? Do you want to be part of WWF-UK's journey in creating a truly inclusive workplace and shaping the way we engage with people of all backgrounds help save our planet and help nature thrive?

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Diversity Equity & Inclusion Manager to join our People & Culture team and help deliver our Vision to create an inclusive, safe, and empowering environment, so that our people and our culture thrives, individually and collectively, to bring our world back to life.

As Diversity Equity & Inclusion (DE&I) Manager, you will work closely with our Head of DE&I, as well as collaborate with internal and external stakeholders to ensure the successful delivery of our DE&I Strategy. You will engage with senior leaders, managers, and colleagues across the organisation to provide practical support for successfully implementing and delivering the DE&I strategy that will drive the cultural change we need to be recognised as a diverse and inclusive organisation.  We will look to you to identify creative and innovative solutions to drive the DE&I agenda and build engagement. You will use your expertise to champion and share learning to empower and increase knowledge, capabilities and confidence across the organisation to embed DE&I in service delivery and business as usual activities too. You will also your knowledge to implement and deliver initiatives and projects with a specialist focus on DE&I impact and resolve complex issues as a trusted DE&I advisor on inclusion issues and queries across service areas.

We’re looking for someone with:

· Substantial experience of DE&I work, degree (or similar level of qualification/accreditation), ideally in equality and diversity, human rights, or human resources.

· Sound understanding of UK equality legislation, including specific aspects relating to Scotland and Wales.

· In depth knowledge of DE&I issues across the UK

· Experience delivering on DE&I projects, initiatives, and programmes in a complex organisation.

· High level expertise in Equality Impact Assessment training, completion, evaluation and action.

· A background of supporting and empowering DE&I Champions and working with staff groups/networks.

· Knowledge in developing DE&I objectives or plans for departments and/or organisations.

· Strong communication, interpersonal and relationship building skills.

· Effective project manager.

· Interviews: We anticipate first stage interviews to take place w/c 21st July. Should there be any delays, we will keep you informed.

Benefits, rewards & location

The salary banding for this role is £43,851 - £48,851, depending on experience. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date: 22/06/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Our client is the only UK charity dedicated to supporting the health and wellbeing of UK bank workers, past and present, and their families.

We help thousands of people facing financial difficulty, health challenges, caring responsibilities, domestic abuse and more through our 40 strong staff team. We help by investing £5.4m in advice, specialist referrals and financial assistance in addition to offering practical, personalised support to those who need it most.

Demand for services continues to be high and the financial pressures on our organisation have grown. As a result, we have launched a new strategy focused on deepening the organisation’s impact, building long-term resilience, and reaching those most in need. 

Project Manager 
Contract Duration – 3 to 6 months
Location: Hybrid with typically two or three days a week in the London Office (City) remainder from home.
Salary: £40K to £50K (depending on experience)

It’s an exciting time to join the organisation as we evolve the way we work, grow new income streams, and strengthen our influence across the banking sector.  This interim role will be taking on a number of project responsibilities to improve organisational efficiency.

Reporting directly to the CEO, the key priorities will be:
 

• Governance
• Review work already underway and recently completed to create a comprehensive task list/backlog
• Create phasing of work, to include:
• Quick wins – split into months one, two, three, etc.
• Longer term roadmap
• Highlight interdependencies 
• Deliver quick wins
• Complete groundwork for longer term roadmap delivery
• Risk management
• Lead refresh of the organisational risk register to ensure:
• It accurately reflects the current risks the charity faces
• Risks are clearly set out
• That mitigations are appropriate, clearly explained, and implemented
• Consider the content rather than register format
• Lead the review of risk appetite
• Develop a robust but simple methodology to review risk appetite that can be easily repeated annually
• Work with the leadership team, committees and board to understand risk appetite – using whatever tools are appropriate
• Set out risk appetite by risk area Other priorities will be:
  • IT, including cybersecurity
  • Bring together our outsourced IT and cybersecurity teams to ensure we have appropriate controls/protection from cyber attacks
• HR, including management of the HR administrator
• Work with our HR consultants and HR administrator to review work already underway and recently completed to create a comprehensive task list/backlog
• Create phasing of work, to include:
• Quick wins – split into months one, two, three, etc.
• Longer term roadmap
• Highlight interdependencies
• Deliver quick wins through our HR consultants
  You will have a strong background in managing and tracking projects, with prior experience in at least two of charity governance, risk assessment, HR and IT. You will understand the processes of charity governance and you will be able to spot areas where organisational effectiveness can be enhanced. You will have prior experience of working in a charity. An excellent communicator both verbally and in writing, you will be highly organised, able to multi-task effectively and an accomplished project manager. You will possess strong IT skills, an insight into HR practices and great problem-solving skills. You will be able to work collaboratively in addition to being a self-starter. You will be able to process sometimes complex information and deliver it in simple and readable reports and updates for the CEO and senior team.

We have an exciting opportunity to join our Commercial Fundraising Team as a Head of Trusts and Foundations.

This important role as a key member of Street League’s Commercial Fundraising Team will be integral to the success of the charity as you provide first-class stewardship to existing trusts and win exciting new partnerships. You will be part of a highly successful and dynamic fundraising team that are currently working with some hugely significant long-term partners.

As one of two Heads of Department within the Commercial Team, you will line manage two Trust Managers, and oversee all research and prospecting, application processes and on-going stewardship of partners. Street League also has a number of long-term high value strategic funding partners that you will account manage alongside the CEO and Commercial Director. Alongside the Commercial Director and other members of staff, you will ensure all income is secured against target annually. You will also hold wider leadership responsibilities across the organisation alongside other Heads of within Street League.

Your passion, determination and talent will give young people living in some of the UK’s most disadvantaged communities a brighter future through secure employment. This role sits within the Commercial Fundraising Team that currently manages an impressive portfolio of corporate partnerships including many household brands and FTSE 100 companies supporting Street League with funding, volunteering, awareness, and pro–bono advice.

Street League values diversity and is committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, including those who have lived experience.

You don’t need any formal qualifications to do this role; what’s important are the skills and experiences you bring.

*Please note that any offer of employment is subject to the appropriate disclosure check. *

Salary: £54,075

Location: Hybrid with 2 days per week in our London Victoria office (if you are based outside London we are open to discussions around flexibility and travel arrangements).

Work pattern: 36.25 hours per week, Monday – Friday.

Contract: Permanent

Closing date for applications is COB on Friday 4th July 2025.

Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time
Salary: £35,000 to £40,000 according to experience
Location: High Holborn, London (this role is office based located between Russell Square and Chancery Lane)
Job type: Permanent

Job summary

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.

RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.

The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person. 

Main responsibilities

• Overall responsibility for the meetings and events programme, achieving its financial and other goals and KPIs under the existing strategy
• Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
• Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
• Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
• Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors
• Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
• Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
• Support and train colleagues to run meetings and events online.
• Work with the team to develop all event materials – physical and digital
• Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
• Produce comprehensive event briefings for speakers, team, and Board
• Support and attend events, sometimes out of office hours, in and out of the UK
• Evaluate and report on the success of each event and consider areas of improvement
• Ensure up to date event information is publicised on the website and on other RSTMH channels
• Work with the team at RSTMH to develop and implement a marketing plan for events
• Manage all event enquiries, from external and internal stakeholders
• Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
• Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
• Develop processes to ensure we capture all data from events, through our CRM
• Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events
• Develop longer-term event strategy for RSTMH
• Document and maintain accurate process and guidance documents for the Meeting and Events role.

Person specification

• Professional and articulate
• Degree level education or relevant proven work experience
• At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
• Strong experience of working with a CRM system
• Experience of running online events, with knowledge of variety of platforms
• Strong project management and organisational skills
• Evidence of working with events committees and managing suppliers to deliver events
• Strong budget management experience including forecasting, and planning
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Brilliant time management and task prioritisation skills
• Evidence of working with team and Board members
• Meticulous attention to detail
• Can-do attitude to take ownership of events
• Relationship building skills, being able to inspire others and bring them with you
• Passion for RSTMH and its work
• Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
• Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
• Motivation to hit the ground running

The deadline for this role is 5pm BST 13th July.
Please note that we will be interviewing candidates before this date so may close recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

Help transform the lives of burns survivors with your fundraising expertise.

The Katie Piper Foundation is the only charity in the UK providing a comprehensive rehabilitation pathway for adult survivors of life-altering burns and scars. We are a small, national charity founded by Katie Piper OBE, offering survivors personalised support for their physical, mental and emotional wellbeing.

We're looking for a Major Donor and Partnerships Fundraising Manager to join our passionate team. This is an exciting opportunity to lead and grow our major donor and corporate income streams, delivering excellent stewardship and building long-term partnerships that help survivors rebuild their lives.

What You’ll Do

• Lead our major donor and corporate fundraising strategy, in collaboration with the CEO

• Nurture and grow high-value supporter relationships

• Drive income generation from individuals and companies through tailored stewardship and strategic campaigns

• Represent the charity at meetings and events, building a strong external profile

• Manage a pipeline of prospects and develop a programme of donor cultivation and engagement

• Oversee budgets and reporting, ensuring income targets are met

• Line manage the Fundraising Support Officer

About You

You’re an experienced relationship fundraiser with:

• A strong track record in securing major gifts and developing corporate partnerships

• Excellent communication and networking skills, with confidence engaging donors at all levels

• A creative and strategic approach to growing income

• Financial management experience and a keen eye for results

• Proficiency in using fundraising CRMs like Donorfy

What We Offer

• Salary: £40,000 FTE (£32,000 actual for 28 hours/week)

• Flexible and remote working (travel to London expected for meetings)

• 28 days leave + public holidays (pro rata)

• Enhanced parental leave and sick pay

• Laptop, phone, and home office setup provided

• A meaningful role in a small but mighty charity transforming lives

Be part of something life-changing. Join us in helping survivors thrive.

How to Apply

Please apply with your CV and a cover letter answering the following: 

1. What has drawn you to The Katie Piper Foundation and this role?

2. How will your skills, experience, and networks help us grow?

3. How do you meet the person specification?

We encourage you to write your cover letter personally – let your voice and experience shine. Alternative formats (video/audio) are welcome. If you need any adjustments to the application process, let us know.

• Closing Date: Sunday 22nd June
• Shortlisting: 23rd/24th June
• In-Person Interview: Friday 27th June, London

Major Donor and Trusts Manager 

Up to £45,000 per annum + benefits (inc 25 days holiday days annual leave and pension)

Leatherhead, Surrey (some flexible working options available)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint an experienced Philanthropy Manager to proactively lead the cultivation and stewardship of potential and existing major donors, trusts and statutory bodies, with a particular focus on driving significant income growth.

Reporting to the Director of Fundraising and Engagement, the Philanthropy Manager will drive the growth of a portfolio of existing supporters and new prospects giving at the five and six figure gift level, with a particular focus on generating major gifts from new donors. The postholder will think strategically to develop inspiring fundraising cases of support, and impact reporting working closely with Care service colleagues, the finance team and the wider fundraising and engagement team.

This role has line management responsibility for three experienced fundraisers who manage their own portfolios of Major Donors, Trusts, and Foundations.

What we’re looking for:

· An experienced and enthusiastic Philanthropy Manager – with a track record of achieving challenging income targets and effective prospect management. Applications will be particularly welcome from those with a background in a children’s charity or SME with ownership of strategic planning.

· A poised, confident and convincing communicator – you have strong negotiation, presentation and networking skills and the ability to quickly connect with and motivate others

· A helpful and supportive team member – you work collaboratively and stimulate others into action

· A goal-orientated and analytical problem solver – you respond quickly to varied activities and are able to adapt quickly to change, whilst focusing on the bigger picture.

· A high level of attention to detail and accuracy – you work at a fast pace handling details whilst maintaining accuracy.

· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Time off in lieu

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

If you’d like to find out more about these benefits and working with us please visit our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and a covering letter to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Interviews will take place at our Head Office in Leatherhead or virtually via Microsoft Teams. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Richmond Borough Mind | Journey Recovery Hub
 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker!

 •  Salary: £13.85 per hour (£27,007.50 FTE)

 •  Hours: Shifts are 5.5 hours and we are looking for additional staff members to cover 4 shifts per week, ensuring that we are accessible to visitors between 6 - 10pm every evening. 

 •  Location: Twickenham and Kingston

As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.
 

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role.

Events and Exhibitions Manager
Contract: 12 months maternity cover
Hours: Part-time. 28 hours per week (0.8 FTE)
Salary: £36,677- £40,800 per annum (pro rata to £29,341- £32,640) depending on experience and qualifications
Location: South Kensington, London, SW7 2AR

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Role

As part of a small team, the Events and Exhibitions Manager will support the Head of Venue and New Business Development with sales, planning and delivery of events and exhibitions for external venue hire clients as well as support Society colleagues with internal event planning.

Event support includes use of the computerised room bookings system, ability to set-up and operate basic audio-visual and IT equipment, event support and post-event administration including customer invoicing.

The Events and Exhibitions Manager will also work with colleagues in an extended team, including Facilities Manager, Front of House and Audio-Visual staff, plus contracted cleaners and commissionaires in providing a first-rate service primarily for these third- party events.

Benefits

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am-4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Closing date: 9.00am on Thursday 19 June.

Interviews are planned to take place in the week commencing 23 June.

We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

The Society aims to be an equal opportunities employer. Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

Job Purpose

You will facilitate volunteering opportunities and embed lived experience insight and involvement across Glass Door, driving us toward our vision where no one sleeps on the streets of London.

· Volunteers power our services – bringing the time, skills and energy that keep services running.

· People with lived experience shape how those services are designed, delivered and improved.

Your job is to champion, organise, integrate and embed the contribution of both groups so their impact is felt in every corner of the organisation.

Job Responsibilities

What You’ll Do

· Ensure volunteers and people with lived experience play a clear, positive part in ending homelessness.

· Oversee every volunteering activity: night shelters, triage volunteers, office roles and more; making sure each runs smoothly, safely and inclusively.

· Organise and facilitate the Lived Experience Group, gathering insight, championing its recommendations and embedding their expertise across the charity.

· Work closely with colleagues across all teams, amplifying the voices of volunteers and those with lived experience.

· Champion volunteering across the organisation, showcasing its value and impact on our mission.

Volunteer Management

· Lead the full volunteer journey — recruitment, screening, induction, training, coordination and recognition.

· Produce and keep up-to-date role outlines and guidance so every volunteer understands their contribution.

· Act as the main point of contact for 20+ night shelter Volunteer Coordinators and for triage, office and translation volunteers, handling scheduling, queries and quality assurance while ensure a positive volunteer experience.

· Apply robust safeguarding practice across all volunteer activities.

Lived experience

· Organise and support the Lived Experience Group — schedule meetings, circulate papers, handle logistics, and recruit and onboard new members.

· Lead the charity’s lived experience strategy with the Director of Services and senior leadership, embedding co-production and meaningful involvement throughout the organisation.

· Champion lived experience insight across departments, advising colleagues on how to integrate it into their work.

· Promote trauma-informed practice when involving people with lived experience, modelling respectful and inclusive ways of working.

· Track and report how lived experience insight shapes services, communications and organisational culture, sharing clear evidence with leadership and trustees.

· Build external links with peer organisations and networks to share learning and widen opportunities for people with lived experience.

· Continually review and refine our approach, aligning it with sector best practice and our vision of an organisation shaped by those it supports.

Support others managing volunteers

· Work with teams across the charity to identify and shape new volunteer roles and opportunities where services need them.

· Develop clear role descriptions and guidance so every volunteer understands their purpose and what’s expected of them.

· Provide practical support and coaching to staff who supervise volunteers, promoting consistent good practice.

Volunteer communications

· Respond quickly to enquiries, giving a great first impression of volunteering at Glass Door.

· Write and send the monthly volunteer newsletter, working with the Communications team on wider volunteer related communications.

· Coordinate Volunteers’ Week activities to recognise our volunteers’ contribution.

· Gather and organise volunteer feedback to keep improving our volunteering opportunities and the services they enable.

Support, training and guidance

· Develop, implement and review volunteer-management policies, procedures and processes so staff have clear, best-practice tools to support the volunteers who enable our services.

· Advise colleagues on creating roles, supervising and utilising volunteers, and resolving day-to-day issues.

· Design, produce and deliver role-specific training packages and induction sessions for large volunteer cohorts (for example, 800 night shelter volunteers), ensuring everyone is confident and equipped before they begin.

· Evaluate and refresh training and guidance materials regularly, using feedback, legislation and organisational priorities to keep content up to date.

Quality assurance

· Stay on top of legislation and sector standards; update processes when needed.

· Regularly review the volunteer experience and introduce improvements.

· Aim for a consistent, inclusive and rewarding journey at every stage.

Other

· Uphold Glass Door’s commitment to equality, diversity and inclusion in all you do.

· Carry out any other duties reasonably associated with your role.

Person Specification

Essential

· Empathetic attitude towards people experiencing homelessness and other vulnerable groups, paired with a positive, engaging style that builds trust with volunteers, staff and others.

· Significant experience managing the full volunteer journey — recruitment, screening, induction, training, scheduling, support and recognition.

· An understanding of the value of lived experience involvement and the principles of co-production and co-design.

· Strong knowledge of best practice in volunteer management.

· Strong written and verbal communication skills and confident use of Microsoft Office and databases (e.g. Salesforce).

· Strong organisational and time-management skills

· Ability to build and maintain trusting, supportive relationships with volunteers and the Lived Experience Group.

Desirable

· Lived experience of homelessness.

· Proven ability to champion, facilitate, support and integrate the contributions of people with lived experience.

· Experience facilitating co-production panels or advisory groups involving people with lived experience of homelessness or other disadvantage.

· Professional qualification or recognised training in volunteer management.

· Skilled at designing and delivering training and group sessions.

Other

· Offer of employment subject to a satisfactory enhanced DBS check for adults.

· Availability for occasional evening events or service visits (less than 8 per year) with notice.

· Adherence to Glass Door’s safeguarding policies and procedures.