Service manager jobs in west ealing, greater london

Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.

This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.

Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.

With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.

Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

 Harris Hill is supporting a leading London charity to recruit a new Deputy CEO.

Salary: £65,000 + pension · Full time · Kensington & Chelsea (hybrid)

In this pivotal role, you’ll work closely with the CEO to drive organisational strategy, lead high-quality Health, Wellbeing and Community Services, and ensure the charity continues to grow, innovate and deliver real impact for older people.

You’ll oversee service delivery, impact and quality, lead business development and income generation, and build strong partnerships across the NHS, local authority and voluntary sectors. You’ll also provide compassionate leadership to managers and teams, champion co-production, and deputise for the CEO when required.

We’re looking for:

• A senior leader from the charity, public or community sector
• Experience delivering health, wellbeing or community services
• Strong track record in business development and securing income
• Excellent partnership-building, strategic and communication skills
• A values-led, collaborative leader with commercial acumen

Why apply?
A unique chance to shape the future of a respected local charity, drive innovation and impact, and develop as a future CEO — with a supportive culture, ambitious team and competitive package.

For more information, please send your CV to

Deadline: Wednesday 7th January  at 9am

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

SENIOR HR ADVISOR – GENERALIST STAND ALONE ROLE

We are looking for a dedicated and experienced Senior HR Advisor to join our team starting, ideally, from early 2026. This is a fantastic opportunity for an experienced HR generalist, transitioning to managing an HR standalone function. This is permanent full-time role based in Old Street – London, with occasional travel to our Bristol office.

You will be involved in the whole employee lifecycle, from when candidates apply for a job to when staff leave the organisation. You will also help provide training and development opportunities for employees, and guidance around issues such as performance, career progression, and managing disciplinary issues where they arise.

You will have the opportunity to significantly contribute to the ongoing development of the HR function at Deighton Pierce Glynn (DPG).  The role supports all aspects of HR, including recruitment & development, diversity & inclusion support, promoting positive employee relations and employee wellbeing, salary and benefits; all aspects of HR administration, and maintaining/upgrading the HR System and HR processes to fully utilise automation where it makes sense.  The role will also involve ensuring relevant HR policies and procedures are understood and followed. You will have the opportunity collaborate with the DPG team and the Senior HR Consultant to evolve the HR function, at DPG.  You will also have the chance to undertake HR initiatives that help deliver the DPG People and Culture objectives.

You will have the ability to truly grow and continuously develop within the role as you will be the main HR contact for all HR matters, with support from the Managing Partner, Practice Manager and HR Consultant.

Requirements:

• At least 2 years’ experience as HR Advisor or equivalent, in a generalist role.
• A desire to continue developing your HR experience and growing your career in this area.
• Ideally level 5 CIPD qualified with a desire to continue to professionally develop.
• Able to demonstrate professionalism, discretion and confidentiality at all times.
• Work style is consultative and actively listens to understand differing perspectives and problem solve.
• Strong emotional intelligence, relationship building skills and a genuine desire to help ‘make a difference’ in terms of helping the team to be successful through a fair and consistent approach to developing HR practices that support their growth, motivation and wellbeing.
• Strong organisational skills and attention to detail.
• A proven track record of refining HR processes and ideas of how to implement AI into HR operations, with strong skills in Excel, Word, and PowerPoint.
• Ability to work at pace and multitask in a productive, delivery focused, empathetic and self-motivated way.
• There is no requirement to already have experience of working for a law firm, however we are looking for someone with a keen interest in working for a law firm with a strong ethos of ‘using the law for good’ and promoting civil rights.

DPG’s work is widely recognised and admired for our client focused approach and high-profile litigation assisting the vulnerable. This is a great opportunity to join our top ranked legal team.

We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best service to our clients. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation.  We particularly welcome applicants from a minoritized background to apply for this role.

How to apply

To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role.  Please quote job reference 2025/16/LONHR in the subject line of your email 

Closing date:  9am, Monday 12 January 2026

Applications received after this time cannot be considered.

Interviews: Suitable candidates will be invited to attend a skills test and interview in the New Year.

£65-£68,000 per annum
Full time (35 hours per week)
Permanent
Hybrid working – a minimum of 2 (preferably 3) days per week in our office in Cheam, Surrey
 
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
 
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
 
We are looking for a strategic and creative Head of Individual Giving & Legacy to join our Senior Management Team as we embark on the next phase of our strategy to accelerate income growth. The ideal candidate will have experience at Head of Department level or above and extensive experience in leading and delivering successful fundraising campaigns, as well as strategy development and business planning more broadly.
 
This is a unique and exciting leadership role. If you’re a proactive and entrepreneurial fundraiser and experienced marketeer who thrives on turning opportunities into outcomes and who would like to work in partnership with some of the most talented people across the UK Civil Service, then we would like to hear from you!
 
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
 
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11 January 2026.
 
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
 
You may also have experience in the following roles: Director of Fundraising, Fundraising Director, Head of Fundraising, Legacy and Philanthropy Manager, Individual Giving Manager, Head of Development, Donor Development Manager, Philanthropy Director, Fundraising and Marketing Director, Head of Donor Relations, Legacy Fundraising Manager, Major Gifts Manager, etc.
 
REF-225 487

We have an exciting opportunity for a Team Leader to join our Victim Service team, working 37.5 hours per week on a hybrid basis.

Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Team Leader you will be:

• Ensuring the effective delivery of services to victims in accordance with the London Adult Service against contract specifications, operating procedures, confidentiality, information sharing and safeguarding policies.
• Leading the caseworker team, ensuring victims receive timely, professional needs and risks assessment and referral to appropriate support, assuring the quality of service provision.
• Working collaboratively with the Operations Manager/Management team, in order to achieve the implementation of business plan and the development of the service to maximise positive outcomes for clients.
• Focusing on performance management of their reports including auditing cases, allocation of cases and input into performance reporting.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

JOB TITLE: Senior Volunteer Engagement Officer

DEPARTMENT: Foundation

LOCATION: Stamford Bridge

CONTRACT: Permanent

Chelsea Foundation: Founded in 2010, the Chelsea Foundation builds on over 120 years of Chelsea FC’s commitment to making a positive impact. We harness the passion, energy, resources and excellence of Chelsea FC to create opportunities across wellbeing, community, and futures. Driven by a mission to inspire change, we’re dedicated to empowering individuals and strengthening the communities around us to make a difference.

Job Function: To support the development and management of a high-impact volunteering programme at the Foundation

Closing date: 12th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

You’ll be: (Responsibilities):

• Designing implementing and evaluating a best-in-class staff volunteering programme which strengthens the Foundation and Club’s community impact.
• Acting as the main point of contact for the volunteer network (comprising Chelsea FC staff, Foundation staff and other stakeholders such as corporate partners and supporters).
• Working collaboratively across the Foundation’s Programmes, Fundraising and Club HR teams to identify volunteer needs and design appropriate roles and responsibilities.
•  Overseeing the engagement and training of volunteers, particularly those of our corporate partners, ensuring consistently positive experiences.
• Leading on coordinating, administering and facilitating smooth delivery of volunteering activities and engagements.
• Working with the Impact and Evaluation team to capture outcomes, analyse feedback and consistently improve the volunteering offer.
• Producing regular reports on volunteer engagement and impact for internal and external stakeholders.
• Ensuring all volunteering activity complies with health, safety, safeguarding and legal standards
• Maintaining accurate volunteer records and ensuring compliance with Data Protection requirements.
• Championing a culture of volunteering across the Club and Foundation, celebrating contributions, showcasing impact, and ensuring volunteers feel valued and motivated. 
• Providing additional support to the Fundraising team as and when required.
• Successful delivery of a high-quality volunteering programme that meets Foundation and Club objectives.
• Positive feedback from volunteers, partners and staff, with evidence of impact shared.
• Managing multiple work streams and requests, demonstrating good judgement to prioritise these.

You’ll have: (Experience)

 Experience:

• Experience in managing or coordinating volunteers, preferably within a charity, community or sport setting.
• A strong track record in successful project management and programme delivery.
• Experience building and managing relationships with diverse stakeholders, ideally including charity and corporate partners.
• Experience in effective administration and management of competing priorities.
• Strong organisational and administration skills, with excellent attention to detail.
• Excellent communication skills, able to engage and inspire a wide range of audiences.
• Ability to work independently and take initiative, which contributing as part of a team.
• Strong project management skills, able to manage multiple priorities, tasks, correspondence and deadlines.
• Professional, discrete and able to handle confidential information appropriately.
• Strong attention to detail with a high level of written and IT literacy (MS Office).

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

Migrants Organise is seeking an experienced and values-driven Co-Director to join our leadership team and work closely with our CEO and the Senior Leadership Team (SLT) to strengthen Migrants Organise’s organisational infrastructure, support growth and sustainability.

This is a pivotal leadership role that combines strategic vision, grassroots solidarity movement building with hands-on management. The Co-Director will contribute to key aspects of organisational development, including strategic leadership, fundraising and financial management, staff management and development, governance, and capacity building of our grassroots membership to ensure that our mission and movement values are reflected in our internal systems, culture and external impact.

Do you want to join a dedicated team working to change the lives of kinship carers across Staffordshire? This is an exciting and ambitious role supporting the launch of a brand-new local authority-funded contract. 

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the Role 

Kinship is the leading kinship care charity in England and Wales. We work with all kinship carers – the grandparents, siblings, aunts, uncles and family friends who step up to raise children when their parents can’t. 

We’re excited to be launching Kinship Reach in Staffordshire, a completely new contract that will extend our trusted support to many more kinship families. Reach is delivered entirely online, offering tailored one-to-one and group support that is flexible, accessible and rooted in kinship carers’ lived experience. 

As a Kinship Family Worker, you will be responsible for delivering high-quality support through a digital model that fits around carers’ lives. You will: 

• Complete online family assessments and develop tailored support plans. 

• Provide emotional and practical support over a structured intervention period. 

• Run online group sessions that build connection, confidence and community. 

• Help carers access wider services and community assets in Staffordshire and beyond. 

• Work closely with our partners in Staffordshire to ensure families receive the right support at the right time. 

This is a fantastic opportunity to shape a new, forward-thinking service, helping us bring accessible, digital support to kinship carers in a county committed to improving outcomes for children and young people. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

How to apply

Respond on CharityJobs to these 4 questions:

1. Why do you want to work for Kinship as a Kinship Family Worker within the Reach programme, and what draws you to supporting kinship carers through online and remote delivery?
2. Kinship Reach is delivered entirely online and focuses on tailored support. Describe how you would build trust, engagement, and strong relationships with kinship carers remotely? Please include how you would approach completing a family assessment online, and outline an example of how you’ve adapted your approach to meet a family’s needs using remote methods of working.
3. What do you see as the key challenges in running online group support for kinship families, and how would you create a safe, inclusive space where carers feel comfortable sharing? Please include how you would identify and respond to any safeguarding concerns that arise in a virtual setting.
4. Reach workers support kinship carers who may be under significant pressure. How do you manage your caseload, maintain professional boundaries, and prioritise your work when supporting families experiencing complex or crisis situations, especially when working remotely?

Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

Please use examples to demonstrate your experience. 

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours

Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel. 

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 5th January 2026 at 5pm

Test and Interview date: Week commencing Monday 12th January 2026

Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Position: Administrator
Location: Home-based with regular travel required to Dorking and London, 1/2 times a month. Must live within 45 minutes from Dorking.
Hours: Part-time, 25 hours per week worked over 5 days
Contract: Self-employed basis
Salary: around £19,500 per annum - subject to experience
Closing date: Friday 12th December

About the role

Next year, Kids for Kids celebrates its 25th anniversary, and we’re preparing for a very special year ahead. This is a unique opportunity to join us at a pivotal moment – to help run our major anniversary celebrations, raise awareness of everything we’ve achieved over the past quarter of a century, and play a vital part in shaping the future of our charity.

For 25 years, Kids for Kids has been transforming the lives of children in Darfur, Sudan – bringing hope, security and sustainable futures to families living through unimaginable hardship as conflict and famine continue to threaten lives.

We are now looking for an enthusiastic, highly organised Administrator to join our small but dynamic team. This is an exciting, hands-on role where you’ll take responsibility for the smooth running of our office and work closely with our Founder and CEO, as well as our Deputy CEO.

We’re a close-knit team with a strong sense of purpose, a culture of hard work, and a shared belief in going the extra mile for the children we support. This is more than just an administrative role – it’s a chance to make a real difference, to be proud of the impact you help create, and to be part of the new face of Kids for Kids as we step into our next 25 years.

About You:
We are looking for someone who has a can-do attitude, is hardworking, efficient, has excellent attention to detail, can work in a fast-paced environment and is good at managing their own time. You will bring with you the following skills and experience:

• Excellent verbal and written communication skills
• Previous Executive Level PA experience or hands-on administrative experience
• Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of a small administrative team
• Reliable and responsible
• Excellent attention to detail where accuracy is essential
• Excellent IT skills with extensive experience of Zoom, Teams and Microsoft Office including MS Excel – ability to use spreadsheets, input basic formulae and remove duplications. Experience of Donorfy is a bonus.
• Excellent research skills

In return:

Kids for Kids is invested in their employees and offers the following benefits:

• Flexible and supportive work environment
• Flexible working
• 25 days annual leave plus bank holidays

How to apply:

Please provide a CV and a cover letter setting out how you fulfil the requirements and your suitability for the position.

Deadline to apply is 12th December. We are looking for the successful candidate to start at the beginning of January 2026. Applications will be reviewed on a rolling basis so please apply early.

Other roles you may have experience in could include:

Office Manager, Administrative Assistant, Executive Assistant, Receptionist, Personal Assistant, Secretary, Data Entry Clerk, Office Administrator, Administrative Coordinator, Administrative Analyst, Administrative Business Partner, Customer Service Representative, Clerical Specialist, Records Manager, Executive Administrator, Events Administrator, Events Assistant.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The HR Operations Manager has oversight of IRC UK’s onboarding processes, HR data, payroll, and wellbeing initiatives for approximately 200 UK-based staff.

The role exists to:
•  Lead Operational Delivery: Drive the implementation of the UK People & Culture (P&C) workplan, collaborating closely with European and global colleagues.
•  Ensure Excellence in HR Operations: Manage HR systems, processes, and compliance requirements to deliver a positive and seamless employee experience across IRC UK.

Key Working Relationships
•  All IRC UK-based staff and their line managers, both in the UK and globally
•  IRC global People & Culture colleagues
•  External suppliers, including pension providers, outsourced payroll provider, and benefits partners

Key Accountabilities

•  Lead HR Operations: Oversee and develop the HR Operations team’s core functions, including onboarding, HR administration, and payroll.
•  Safer Recruitment & Compliance: Act as IRC UK’s lead on Safer Recruitment processes and Right to Work requirements, including visa administration and advising on pre-travel preparations, security training, and medical requirements in line with IRC policies.
•  Payroll & Benefits Management: Oversee payroll and benefits administration, serving as the escalation point for HR and Finance colleagues, and drive continuous improvement initiatives.
•  Customer-Focused Service: Ensure a high-quality, customer-focused approach to People Administration across all HR processes.
•  HR Systems & Data: Collaborate with colleagues to maintain and optimise HR systems, data management, and reporting capabilities.
•  Legal & Policy Compliance: Ensure operational compliance with UK employment law and internal policies across all HR activities.
•  Vendor Management: Manage relationships with external providers, including payroll, pension, and other benefits partners.
•  Information Governance: Implement robust data protection practices, ensuring secure handling, storage, and sharing of employee data in compliance with GDPR and other relevant legislation.
•  Audit & Continuous Improvement: Lead and coordinate HR Operations audit activities in collaboration with Finance and global teams, using audit outcomes to drive process improvements.
•  Project Delivery: Manage the implementation of projects aligned with the People & Culture workplan, including GEDI (Gender, Equality, Diversity & Inclusion) initiatives.
•  Employee Relations Administration: Coordinate and administer employee relations matters, including flexible working requests, probation reviews, and redundancy processes, directly managing when possible and escalating risks, for example related to disciplinaries or grievances as appropriate.

Person Specification

•  Passion for Humanitarian Work: Demonstrated commitment to working within the humanitarian sector and supporting IRC mission and values.
•  HR Leadership Experience: Significant experience in leading HR operations, ideally within the charity or non-profit sector.
•  Recruitment Onboarding Expertise: Proven ability to lead safer recruitment practices and deliver effective recruitment initiatives.
•  HR Systems Management: Experience in managing and optimising HR systems and processes to ensure accuracy, efficiency, and meaningful data reporting. Experience of Workday would be helpful. 
•  Leadership & Communication: Excellent leadership, project management, communication, and stakeholder engagement skills.
•  Process Improvement: Ability to apply process improvement methodologies to streamline workflows, enhance operational efficiency, and drive continuous improvement initiatives.
•  Employment Law Knowledge: Up-to-date knowledge of UK employment law and regulatory requirements, ensuring compliance across payroll, contracts, policies, and employee entitlements.
•  Team Development: Strong leadership and emotional intelligence, with the ability to mentor HR staff, delegate effectively, and foster a high-performing, supportive team culture through clear communication and constructive feedback.
•  Time Management: Exceptional organisational skills, with the ability to manage competing priorities, meet tight deadlines, and maintain accuracy in a fast-paced environment.

Qualifications
•  CIPD qualification or equivalent (Level 5 or above) preferred

Standard Responsibilities

Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC team.

Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

Related standard content: 

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.

UK: 
Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols.

The salary for the role is £50,000-£55,000.

Candidates must have the right to work in the UK.

The application deadline is 14th December 2025.

Interviews will be on MS Teams on Thursday 18 December 2025. We may close this role early due to volume of applicants 

I am urgently seeking and Interim HR Advisor for a renowned Civil Service organisation based in Central London. This role is for an initial period of 3 to 6 months at a salary in the range of £34,608 to £42,955 per year on a fixed term basis and requires an ASAP start. This role will be based onsite 3 days per week with 2 days remote and will focus on clearing a backlog of fixed term contract redundancy processes.

The successful candidate will work within the HR Business Partnering team, processing redundancy cases, liaising with MyCSP, managing consultations with staff and trade unions, supporting programme directors and line managers, and ensuring all employment law requirements are met. The organisation is a highly unionised environment, so experience working collaboratively with trade union representatives is essential, preferably from a large public sector organisation.

Key requirements:

• Strong redundancy management experience, including collective consultation
• Solid understanding of employment law, particularly Section 139 ERA 1996
• Experience with Civil Service Compensation Scheme and MyCSP processes
• Proven experience working in heavily unionised organisations and conducting effective trade union consultation
• Ability to manage high-volume case processing with attention to detail
• Experience with fixed-term contracts and redundancy consultations
• Strong stakeholder management skills - able to build effective relationships with programme directors, line managers, and senior leadership
• Excellent written and verbal communication skills
• Strong administrative and organisational skills
• Ability to work independently and manage own caseload

A DBS check may be required for this role.

If you have the required skills and experience, in particular with the Civil Service Compensation Scheme and MyCSP processes, please apply by submitting your up to date CV and contact details ASAP.

Are you a confident public speaker who’s passionate about inspiring others and promoting online safety?

The Breck Foundation is expanding our Freelance Speaker Team to deliver powerful, thought-provoking presentations to students, parents, carers, and corporate audiences across the UK.

At this time, we are only recruiting applicants based in:

North East England • North West England • Wales (North & South) • East of England • Devon/Dorset • West Sussex • Essex • Kent • The Midlands • Leeds • Lincolnshire • Northern Ireland • Scotland

About the Role

As a Breck Foundation Speaker, you’ll help share Breck’s story and empower communities to use the internet safely and positively. You’ll deliver both in-person and virtual talks, engage with schools and organisations, and play a vital role in raising awareness of online safety nationwide.

Generating your own leads and bookings is a key part of this role, with additional commission available for each successful booking.

What We’re Looking For

We’d love to hear from you if you:

• Have strong public speaking or presenting experience.
• Are passionate about safeguarding and supporting young people.
• Are confident using PowerPoint, Zoom, Microsoft Teams and Outlook.
• Hold a full UK driving licence and have access to a vehicle.
• Ideally DBS checked or are happy to undergo a DBS check.

What We Offer

• Flexible freelance working arrangements.
• Payment for each session delivered (both online and face-to-face).
• Commission for generating new bookings.
• Full training, guidance and ongoing support from our team.

Important Information

Successful applicants will be required to complete a DBS check and complete training, which is fully online.

Recruitment will take place in two stages:

1️⃣ Submit your CV for initial review.
2️⃣ If shortlisted, complete a short video task lasting 2-3 minutes so we can see your presentation style in action.

If a speaker withdraws from the role or leaves within six months of starting, the Foundation reserves the right to reclaim the cost of the DBS check and any training expenses incurred.

How to Apply

Please complete the pre-application questions and upload your CV via CharityJob.
Shortlisted applicants will be invited to an informal online interview.

If you’re ready to make a real difference by helping protect young people online — we’d love to hear from you.

Join us in our mission to make a positive impact and bring the Foundation's message to life.

Marketing Officer- Hybrid

Are you a creative communicator with a passion for purpose-driven marketing?

Join Pilgrims’ Friend Society, a Christian charity with over 200 years of experience supporting older people, as we step into an exciting new season of growth, impact, and innovation. We’re looking for a talented Marketing Officer who’s ready to make a real difference, not just in campaigns, but in people’s lives.

This is your opportunity to bring stories to life, amplify our mission of supporting older people in Christian faith and community, and help shape a brand that reflects care, dignity, and hope. You’ll be part of a collaborative team, driving fresh ideas across digital, print, and events, all while serving a cause that matters.

If you’re strategic, hands-on, and ready to put your creative energy to work for something bigger than yourself, we’d love to hear from you.

Read the job pack here for further details of this fantastic opportunity

Responsibilities:

• Creating and delivering marketing campaigns that raise awareness of our care homes and housing schemes.
• Working with our digital agency to run paid campaigns (PPC, social, lead generation) and supporting traditional methods where effective.
• Managing and updating the website to ensure content is clear, relevant, accessible, and SEO-optimised.
• Collaborating with colleagues across the charity to provide consistent, joined-up messaging.
• Protecting and promoting our brand identity and tone of voice across all materials.
• Using research and insight to understand audiences and identify trends.
• Building strong relationships with colleagues, partners, and communities to deliver joined-up marketing.
• Measuring and reporting on campaign impact using tools such as Google Analytics and social media insights.
• Managing the marketing budget to ensure resources are used effectively.
• Additional duties as required.

Experience/skills:

• Degree or equivalent in Marketing, Communications, or related field.
• Minimum of three years’ marketing experience, including digital campaigns, website management (e.g. WordPress), and SEO.
• Confident communicator with strong writing, editing, and presentation skills.
• Proficient in using Canva or Adobe Creative Suite for on-brand materials.
• Strong organisational skills with the ability to manage multiple projects and deadlines.
• The ability to work independently and with colleagues from across the organisation
• A can-do problem-solving attitude

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

35 hours a week, Monday to Friday.

Benefits:

• Hybrid working (2 days in the office, 3 days at home)
• Flexible working hours
• 25 days holiday plus bank holidays
• Training & development
• Ongoing support from management
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

Application Requirements:

To help streamline our selection process, please submit the following with your initial application:

CV: Ensure there are no basic errors.

Cover Letter: outlining how your skills, experience, and faith align with the role and our mission

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: the closing date for this post is Wednesday 21st January 2026, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.