Service manager jobs in woodford green, greater london

Philanthropy Key Relationships Manager

We are looking for a Philanthropy Key Relationships Manager to lead on building and strengthening relationships with major and mid-level donors, helping them achieve their philanthropic goals while raising vital income for the charity.

Position: Key Relationships Manager

Location: Home based (with quarterly in person All Staff days, travel to donors and some Fundraising team days in Swindon). To facilitate travel to donors, candidate will need to be based in the South of England, or near London. 

Hours: Full-time

Salary: £37,000 to £41,000 per annum

Contract: Permanent

Closing Date: 11 May 2025

The Role

With a strong focus on stewardship, you’ll manage a portfolio of supporters, create tailored engagement opportunities, and deliver compelling cases for support that inspire long-term giving. You’ll work closely with colleagues across the organisation to ensure a joined-up, strategic approach to relationship fundraising. Your ability to communicate with clarity and warmth, alongside a deep understanding of what motivates Christian supporters, will be key to growing support and maximising impact.

About You

You will have proven experience of developing high-value relationships with donors (individuals) and a track record of success in soliciting major gifts in excess of £5k or transferable skills gained in a similar role with equally demanding relationship-based targets.

With knowledge of the principles of relationships fundraising to include identification, research, cultivation, solicitation and stewardship of major and mid-level donors, you will have experience of working autonomously and effectively with people at senior or Board level.

You will have:

• Evidence of strong influencing and negotiating skills

• Excellent written and oral communication skills, with the ability to make a cogent and compelling supporting case for each project

• The ability to develop excellent working relationships with staff, Trustees and volunteers; you will be diplomatic, persuasive and credible at a senior level

• The ability to manage multiple tasks while maintaining focus and standards, and balancing time scales

• The ability to confidently present to and communicate with a wide range of stakeholders

• An understanding of what drives and motivates potential and existing Christian supporters

If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed. 

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! 

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. 

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. 

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. 

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. 

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee 

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Major Donor, Major Gift, Philanthropy, Major Donor Fundraiser, Major Gift Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising, Major Gift Fundraising, Philanthropy Fundraising, Major Donor Partnerships Manager, Major Gift Partnerships Manager, Philanthropy Partnerships Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We are delighted to be working with Shaftesbury, the disability charity that enables each child, young person and adult to live a life that adds up for them, and who seek an experienced Individual Giving Manager (Retention) to join their team.

Building on a 180 year track record they work to improve the quality of life for people with disabilities through their wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland.

With exceptional people skills, the successful Individual Giving Manager (Retention) will be responsible for developing and delivering strategies that strengthen relationships with existing cash supporters, regular givers and gaming (lottery) supporters to ensure they feel valued, engaged, and connected to Shaftesbury’s mission. This role focuses on enhancing supporter loyalty and lifetime value through personalised, insight-led communications and stewardship initiatives.

Working across a range of channels—including direct mail, telemarketing, gaming, and digital—you will drive income growth by deepening engagement and identifying opportunities to increase income from existing supporters.

You will demonstrate:

• Proven experience in donor retention, direct marketing, or individual giving within the charity sector, with a strong understanding of audience segmentation and donor journeys.
• Outstanding communication skills (verbal and written) and the ability to tailor compelling and persuasive fundraising appeals for a range of audiences.
• Experience of setting, working to, and meeting, fundraising targets, with an innovative approach to developing new fundraising products.
• Excellent organisational skills including experience of planning and managing multiple projects simultaneously.
• Commitment to Shaftesbury’s Mission, Values and Christian ethos

You will be a collaborative, team player with the ability to work under pressure and deliver outcomes to tight deadlines with exceptional project management skills.  Experience of working with telemarketing or similar agencies to drive revenue is desirable, but not essential, as is experience with legacy marketing and gaming products and a familiarity with digital marketing / fundraising, and email automation tools. Knowledge of care sector fundraising, local authority funding and HMRC Gift aid processes would also be an advantage.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 30 May 2025

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Due to a recent restructure within the organisation, BVSC are seeking a Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.

In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for Scotland.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  Scotland. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in Scotland.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the Scotland.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual in order to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Scotland — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

ABOUT THE ROLE

Variety is looking for an experienced Office and Facilities Manager who is proactive and highly organised to oversee the smooth day-to-day running of our office environment. This role blends operations, facilities management, and a bit of people-first thinking—ensuring the workspace is safe, efficient, and enjoyable for everyone. We own our building in Camden which has three floors and we intend to rent out one of the floors (one floor is c2,628sq feet). This role requires management of office building matters, tenants and general office management including assistance to CEO.

ABOUT VARIETY

 Variety, The Children’s Charity provides practical, life-changing support to disabled and disadvantaged children across the UK. There are currently 4.3 million children living in poverty in the U.K, with 600,000 children both disabled and living in poverty. Variety’s programmes make an immediate and lasting difference to disabled and disadvantaged children and young people by directly improving their wellbeing and quality of life. As well as improving physical and mental health, Variety’s support enables children to reach their full potential.

In 2024, His Majesty King Charles III graciously accepted the Patronage of Variety, the Children's Charity. This historic milestone coincided with Variety’s 75th anniversary and stands as a testament to the trusted role that Variety plays as a national children's charity meeting the needs of the UK’s most vulnerable children and young people.

 

 KEY RESPONSIBILITIES

 Office Management:

• Oversee daily office operations and maintain a professional, welcoming environment.
• Act as the primary point of contact for office-related vendors (cleaning, supplies, security, etc.).
• Manage office supplies inventory and place orders when necessary.
• Support onboarding/offboarding processes from a facilities perspective
• Handle incoming mail and deliveries and ensure efficient distribution.
• First point of contact for calls, visitors, and general office inquiries.

Governance:

• Assistance to CEO with diary coordination, organisation of events, meetings, and in-office gatherings.
• Coordination of finance committee and Trustee meetings
• Minute taking at meetings as required
• Administrative assistance as required

Facilities Management:

• Oversee building maintenance, safety procedures, and office infrastructure.
• Liaise with tenants, building management, and external contractors to ensure facilities are well-maintained.
• Monitor and manage office budgets related to supplies, utilities, and maintenance.
• Ensure compliance with health and safety regulations; manage risk assessments and fire safety drills.
• Lead sustainability initiatives within the office (e.g. recycling, energy-saving practices).
• Ensuring health and safety compliance for staff including being the fire marshal

 

Cost management

· solicit and compare competitive quotes for office services and building making recommendations based on quality, reliability, and value.

· Negotiate contracts to optimise costs without compromising service standards.

· Proactively identify areas for cost reduction or improvements.

 

Administrative & Support:

• Maintain records of office leases, utilities, and insurance policies.
• Manage access control systems and office security.
• Support leadership with general administrative tasks when required.
• Create and maintain facilities manuals, process documentation, and onboarding guides.

 

Other

· Health and safety duties including fire marshal- training will be provided.

· Undertake any other duties that may from time to time be required.

 

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Proven experience as an Office and Facilities Manager, or similar role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Problem-solving attitude with a high attention to detail.
• Familiarity with office software (e.g. MS Office, Teams)
• Knowledge of health and safety standards and regulations.

 

FURTHER INFORMATION

· Limited travel around the UK may be required. 

· Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults.

· Variety, the Children’s Charity, is committed to the principle of equality regardless of race, ethnic or national origin, religious belief, political opinion or affiliation, sex, marital status, sexual orientation, gender reassignment, age, or disability. It is the responsibility of employees to apply Variety’s Equal Opportunities and Health and Safety Policies in their own area of responsibility and in their general conduct.

· Proof of eligibility to work in the UK is required.

HOW TO APPLY

Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.

Applications will close at 5pm on Friday 23rd May with interviews taking place week commencing 2nd June 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

Job Title: Maintenance Operative

We are looking for an experienced Multi Trader to work as part of a team to assist in provide an effective repair and basic handyperson service to all of our properties and schemes.

Hours 40 Hours per week (3-month contract with possibility of extension)

Salary: £34,067 per annum 

Who were looking for:

A self - motivated and energetic individual who has maintenance experience. A new van will be provided so must be determined and organized and have a full UK driving Licence.

How to apply

Please send your CV by 22nd April 2025 via email. 

Interview date: 29th April 2025 (you will be notified by 5pm on the 23rd April if you are successful for interview)

It is required for this post that the successful candidate will have to complete an enhanced DBS disclosure check.

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 6th June

About the Role

We are looking for an HR Administrator to join our growing team.

You will provide effective and efficient administrative support to the HR Manager. You will ensure a high-quality service is provided to all aspects of the organisation’s HR.

This is a fantastic opportunity to grow your HR experience!

Headway East London is an expanding organisation leading in support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.

Principal Duties and Responsibilities

Recruitment

• Support with recruitment and selection as required. This includes placing adverts, scheduling interviews, requesting references, coordinating induction plans etc.
• Coordinate all documentations for recruits. This includes preparing offer letters and employment contracts, new starter documents.

Volunteer coordination

• Liaise with the Volunteer Lead to process volunteer applications.
• Liaise with the Volunteer Lead to process work experience applications.

These includes Microsoft forms, reference checks and entering data on Chairty Log.

Diversity and Inclusion

• Conduct diversity monitoring for all recruitment applications.

Compliance and Training

• Process and monitor DBS for staff and volunteers.
• Upload new starters on our learning managing system for mandatory training.
• Coordinate and provide administrative support in the delivery of internal and external staff training including, recording attendance, booking external speakers / trainers.

​HR Administration

• Process starters, leavers and changes on HR Information System (Staffology).
• Monitor the HR and recruitment mailbox, responding to queries and signposting emails to HR Manager.
• Respond to reference requests.
• In the absence of HR Manager: Conduct HR induction for newly recruited staff. Provide up to date payroll information to the Finance team and submit monthly pensions payment.
• Assist the HR Manager in developing and maintaining a comprehensive set of HR policies and ensure that all staff know how to access these

Key Relationships - Internal and External
Internal: All staff

External: External providers e.g. payroll, training, DBS

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Permanent contract

35 hours per week

£43,740 per annum

Working in the London office will be required 3 days a week

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our National Mobilisation Knowledge Group, which seeks to attract new supporters to The Children's Society through paid advertising channels as part of our integrated campaign planning.

WHAT WE'RE LOOKING FOR

We are currently looking for an experienced paid campaign manager to join our dynamic, ambitious team.

A key part of this role will be your ability to design and deliver paid digital campaign strategies and work with media agencies to ensure our investment is reaping rewards. You will enjoy working on a test and learn basis, trying out new products and channels, and upscaling successful activities to deliver on our targets.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-Significant experience in managing digital paid media campaigns, including on Meta and Google

-Experience in working with media agencies to deliver integrated marketing campaigns

-The ability to report on campaign progress within delivery teams and to senior stakeholders, and to advise on when to pivot tactics

-Ideally, line management experience to help develop and coach the Digital Marketing Officer

INFO ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on Wednesday 14th May 2025.

Interviews will be held week commencing 19th May.

IN3

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

This role is critical in supporting the development of the charity’s learning and development strategy and embedding a knowledge culture at Turn2us by creating and delivering learning programmes and interventions.

This is a fantastic opportunity, as a brand new role, to build a robust training and learning framework to support our staff as by developing equitable and inclusive training to help embed a culture where learning is embedded with equity and inclusion in everything we do.

Reporting to the Head of Human Resources, you will tailor training design and content to meet the specific needs of the business, create engaging content that caters to diverse learning preferences, across groups of varying sizes / seniority levels. You will also aid in the delivery of inductions, support the review of annual appraisal and development planning and conduct regular evaluations to enhance training effectiveness, utilising data to identify areas for improvement where needed.

You will bring experience of training needs analysis and general HR practice, along with experience in developing practical training initiatives which have had a demonstrable effect on both organisational performance and culture. You’ll need strong analytical skills to be able to translate data and trends into strategy and actionable plans.  

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are now looking for a Research and Policy Manager to lead on evidence-based research and support in the analysis of government policy and legislation which impacts EU citizens in the UK. 

We are looking for a creative problem solver who is detail orientated and approaches research through an investigative lens. 

This work often intersects with the wider issues of social justice, migrant rights, race equality, and data rights. 

You will work closely with the Head of Policy and Advocacy to direct strategic research initiatives, presenting recommendations to influence decision-makers and guide advocacy efforts, ensuring the3million’s campaigns are informed and led by robust evidence of EU citizens’ lived experience. 

*the3million uses ‘EU citizens’ as shorthand for EU, EEA and Swiss citizens who were resident in the UK before 31 December 2020, and their family members (of any nationality) with derived rights.

Main duties and responsibilities: 

1. Strategic research and issue analysis

You will lead on the3million’s research, working closely with the Head of Policy and Advocacy to ensure our work is shaped by lived experience, analysing issues experienced by EU citizens related to applying for immigration status, proving their rights and accessing services in the UK. 

• Collect, analyse and categorise issues raised by EU citizens through the3million’s reporting channels, including highlighting correlations to equality characteristics such as race and ethnicity, age, gender etc (including our ReportIt! system, email, social media and listening campaigns). 
• Interview EU citizens who report issues, sharing information about rights, signposting to relevant legal advice organisations.
• Identify trends in the challenges faced by EU citizens, documenting these in detail, analysing systemic issues.
• Provide strategic guidance on how research findings can inform the3million’s advocacy, campaigns and communications activities.

2. Policy development and advocacy

• Contribute to the production of high-quality policy briefings, reports and strategic recommendations that are clear, actionable and directly relevant to stakeholders including the Government.
• Support in the research and analysis of government policy developments, legislative changes and public consultations affecting EU citizens in the UK, specifically on areas related to immigration and welfare, assessing their potential impact.

3. Report writing and presentation 

• Lead on the development of in-depth reports and support in the production of policy papers and position statements, presenting complex data into clear and accessible documents.
• Present research findings and policy recommendations at meetings and events, effectively communicating complex issues to audiences. 
• Contribute to the production of advocacy materials, including media briefings, campaigns’ resources and informational content for the3million’s website, social media channels and for event distribution.

4. Stakeholder engagement 

• Build and maintain relationships with key stakeholders, including civil society organisations and other advocacy groups.
• Collaborate with other team members within the organisation to ensure research and policy recommendations are effectively integrated into the3million’s community organising activities, campaigns and strategic communications.

5. Monitoring and evaluation 

• Report on the progress and outcomes of research and policy activities regularly, within the organisation and to the3million’s funders. 

6. General responsibilities 

• Represent the views of the3million in the media, when appropriate.
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.

Person specification 

Knowledge and experience:

• Experience (2+ years) working within research or investigative settings 
• Proven track record in producing research reports and presenting research findings

Skills: 

• Expertise in investigative research and analysis, including the ability to summarise complex information and communicate it effectively to different audiences
• Excellent attention to detail 
• Excellent writing skills, with the ability to produce high quality reports and other written materials
• Strong presentation skills
• Ability to build rapport with research participants through individual or group interviews
• Proficient in using spreadsheets for data analysis
• Awareness of research ethics and data protection

Personal attributes: 

• A deep commitment to migrants’ rights and a passion for social justice
• Ability to manage multiple priorities, work independently and thrive in a fast-paced environment
• Strong interpersonal skills, with the ability to engage effectively with diverse stakeholders, external partners, and community groups

Desirable 

• Experience working on immigration policy, human rights, or social justice
• Experience of obtaining information through Freedom of Information requests 
• Experience of building research tools and developing creative methods and techniques of research
• Knowledge of the Citizens’ Rights Part Two of the Withdrawal Agreement, its current implementation in the UK, and the EU Settlement Scheme

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

Working conditions

Position: Full time 
Duration: Initial 12 months contract, with possibility of extension, subject to funding
Salary: £38,419 per year
Location: Remote, must be UK based. Travel may be required (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: Head of Policy and Advocacy
Preferred start date: 7th July 2025
Interviews will be held on 28th, 29th and 30th May.

Group FP&A Manager | £450 - £500 per day (Umbrella) | Hybrid | London | 6-months +

For a large international organisation, we are recruiting an Interim Group FP&A Manager who will coordinate and produce consolidated financial plans, budgets, and forecasts. The Group FP&A Manager will contribute to planning activity and data across Finance, working closely with Regional Finance Directors to ensure consistency of all planning and forecasting. This role will report to the Director of Group Planning and Reporting and will lead, manage, and motivate a Financial Planning Analyst. This role is for a minimum of 6-months and could be extended.

Main Duties:

• Provide a financial planning, forecasting and management reporting service in the UK, Regions, and international business units across Group level.
• Deliver monthly MI reports
• Coordination and delivery of annual budget, quarterly forecasts and monthly re-forecasts
• Support multi-year planning
• Tracking and forecasting of financial KPIs
• Support the Director of Group Planning and Reporting in preparing reports for Exec on reporting and planning deliverables
• Lead continuous improvement of processes across monthly close, financial commentary and analysis and cash-flow forecasting
• Ensure the MI and forecasts are fit-for-purpose during a period of transformation and change
• Play a key role in the implementation of a new planning and reporting tool as part of a global finance transformation programme
• Set planning and forecasting timetables for the organisation
• Work closely with the Head of Strategic Planning and coordinate with the UK and Regional finance teams to ensure alignment of all financial planning activity
• Support strategy in the collation and consolidation of 5-year planning
• Development and rollout of multi-year planning workbooks and processes
• Work closely with Shared Service Centre in India, supporting the FP&A team in-country
• Lead, manage and motivate one Financial Planning Analyst

Person Specification:

• Qualified Accountant with proven Group-level FP&A experience including MI reporting
• Experience managing the annual planning and reporting calendar
• Ability to build budgets, forecasts, and annual plans at Group level
• Annual planning and reporting at Group-level
• International and multi-cultural company experience
• SAP experience, financial modelling, and advanced Excel
• Shared Services experience

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Job Title: Eastern European Floating Support Worker 

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum inclusive of London weighting if applicable
Contract type: This post is Fixed Term Contract until March 2026. There is a possible extension of contract depending on funding

Hours: 37.5 hours per week 

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

It is desirable for candidates to be proficient in one or more Eastern European languages.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. 

The post holder will provide a high-quality personal welfare support service to Eastern European survivors of domestic abuse and other forms of violence and abuse and their children. The post holder will empower Eastern European survivors by providing them with emotional and practical support, including support to access safe accommodation. 

The post holder will provide capacity building in the form of advice, advocacy, support and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 16 May 2025

Interview Date: 27 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.