Service manager jobs
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
The Role
What will I be doing?
- Managing a portfolio of public engagement events, including the delivery of the summer exhibition in Dublin each year and public engagement events across NI, Scotland and Wales
- Working with colleagues from across the organisation, particularly those in the Membership and National teams to support member led or member involved approaches to public engagement, with members supported and enabled to deliver appropriate activities that impactfully contribute to the IOP’s strategic goals.
- Support the development of public engagement content that demonstrates the value of physics and its applications to our lives and the full range of career and education pathways that can be accessed through doing physics
- Support the evaluation of Public Engagement Events to ensure the ongoing improvement pf our programme
Please note that this role will require significant travel around the UK and Ireland to deliver its remit. We particularly welcome applications from outside London and the South East of England with this in mind.
Projects you work on may include:
- Managing events and activities across the UK and Ireland that connect families with physics
- Developing new, novel and exciting resources that convey the relevance of physics to our daily lives
- Supporting IOP Members and physicists more broadly to be relatable role models for young people and to tell their stories in engaging ways
Who will I work with?
- The role holder reports to the Head of Public Engagement and Dialogue
- Working closely with the other members of the Public Engagement team to deliver a vibrant annual programme
- Collaborating with colleagues from across the IOP including Membership, EDI and Communications
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- A proven track record of delivering excellence in public engagement with science and physics in particular, particularly with families
- Experience in working with volunteers and those from across the science community to deliver public engagement
- Skill in translating complex physics topics into family-friendly activities
- Experience of engaging with diverse communities, especially those currently under-represented in physics
- A degree in physics/science related/astronomy
Nice to have
- A post-graduate qualification Science/Astronomy or similar
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.
Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.
We are very proud of our new innovative strategy, our priorities and our principles.
Here at the IOP we are looking for Manager, Corporate Partnerships for a fixed period of 18 months to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
The Role
What will I be doing?
- Create a powerful alliance of Corporate Partners to influence science strategies and investment in areas such as advanced sensing, photonics, quantum technologies, semiconductors, renewable energy, autonomous systems and medtech
- Secure long-term relationships by delivering impactful services that meet partners’ needs: working with cross-organisation teams to drive take up of IOP membership, professional registrations, thought leadership articles and access to publishing content
- Manage risks and ensure financial sustainability of the Corporate Partners Alliance
Projects you work on may include:
- Deliver annual series of leadership visits to Corporate Partners organisations to explore interests and common priorities around skills, R&D, infrastructure and business support
- Manage and deliver science insights and advocacy activities with Corporate Partners, via high-level meetings with senior stakeholders in government, industry, finance and academia
- Facilitate ideation workshops, prepare briefings and produce reports to develop new insights and seed new activities to support IOP and partner priorities
Who will I work with?
- Executive Directors and Chief Technology Officers in large R&D intensive businesses
- IOP leadership and cross-organisational teams including our publishing company
- Closely with IOP Associate Director for Science, Business and Data Insights
You are likely to have the following experience
- Credibility in building corporate partnerships with c-suite and senior leaders in R&D intensive, large businesses
- Knowledge of working at the interface of government policy, business and academia regarding science, technology and innovation
- Experience of implementing projects that involve managing senior stakeholders and decision makers in business and securing income targets
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Organisational skills – ability to work with minimum supervision, prioritise workload, and handle multiple tasks.
- Interpersonal skills – ability to positively communicate with others; the confidence to listen and understand.
- Communication skills – ability to express information clearly and effectively in written and oral form.
Nice to have
- Understanding of physics/a physics undergraduate degree or equivalent.
- Experience of a membership organisation.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a warm, compassionate and proactive Extra Care Registered Manager to provide person-centered care and support to our services users within a recently developed, brand new extra care scheme based in Hattersley, Tameside.
In this role, you will oversee the operational management of a 91-apartment service, supported by a Deputy Project Manager and Senior Support Workers, providing the highest standards of care to over-55 year olds in an independent living setting. The apartments comprise of one and two bedrooms, featuring onsite amenities and the service offers 24-hour care that is tailored to individual needs.
You will register with the Care Quality Commission (CQC) to become the accountable based lead.
Working in collaboration with the housing provider, stakeholders and local health and social care services, you will ensure that the highest standards of care and support are provided. You will ensure that the service empowers clients and meets their needs and preferences. You will work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable. You will be responsible for the oversight of all four services.
You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access employment, education, and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people, we support. You must be willing to work occasional shifts including mornings, evenings and weekends.
Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered, and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.
Vacancy Reference Number: 87354
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Role summary
The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
Terms and conditions
Salary: £21,064.54 pro rata (£29,489.77 FTE)
Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.
Location: The Minster Centre, Queens Park, NW6 6RD
Contract: Part time, permanent
Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service
Annual leave: 33 days (including bank holidays)
Responsible for: Receptionists
Reports to: Facilities and Membership Manager
How to apply
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.
To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.
Job summary
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities
Oversee and manage the Reception Team
- Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.
General management of Reception
- Receive and welcome visitors.
- Co-ordinate access to the building, opening and closing of the building.
- Respond appropriately to emergencies.
- Order stationary and other supplies as requested.
- Manage petty cash.
- Keep the reception area tidy.
- Ensure there are adequate supplies of daily refreshments and organise catering for specific events.
Event and training support
- Set up for events and assist with special or evening events when requested.
- Organise and keep track of First Aid and Fire Marshal trainings.
Administration
- Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
- Deal with room booking enquiries and bookings for events.
- Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
- Undertake data entry tasks, or similar, in quiet periods.
- Deal with customer queries or complaints politely and positively.
Facilities
- Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
- Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
- Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
- Undertake small repairs of damaged equipment or fixings.
IT support
- Field/triage general IT Support emails with the IT Team.
- Diagnose and resolve equipment issues on site.
- Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
- Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
- Manage tutor Zoom accounts.
- Schedule Zoom sessions.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: FARA East Sheen, SW14 7DH
Type: Full-Time, 5 days per week (Tuesday - Saturday)
About Us:
FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day!
The Role:
We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers.
Key Responsibilities:
- Assisting the Shop Manager in organising and planning daily strategies
- Assisting the Shop Manager with team building
- Helping implement Company Policies and Procedures
- Networking with customers and the local community
- General admin
- Sort and prepare donations for sale
- Steam and price clothing items
- Create eye-catching shop displays
- Handle cash and operate the till
- Foster a welcoming atmosphere for customers
- Address customer queries and resolve issues
- Build connections within the local community
- Stay informed about our products and current promotions
The Candidate:
- At least 1-year experience as a Team Leader / Assistant Manager
- At least 1 year of Retail or Hospitality experience
- Excellent customer service skills
- Interpersonal and great communication skills
- Problem-solving attitude
- Organised and efficient
- Hard-working
- Positive approach
- Great at multitasking
- Lives within 45 minutes of the store
- Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks
Working times:
- Shop Opening Hours: 09:30-17:30
- 8-hour shift/ 30min paid break
- 5 days per week rota (Tuesday - Saturday)
What We Offer:
- Employee Assistance Program
- Enhanced sick pay (subject to conditions)
- 28 days holiday, including bank and public holidays
- Employee discount (subject to conditions)
- A birthday day off after 2 years of employment
How to Apply:
If you are passionate about retail and want to make a difference, we would love to hear from you!
Join us at FARA East Sheen and be part of something special!
Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.
This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy and are actively expanding and developing the support and services that we provide.
We are looking for a dynamic and driven Business Development Manager who can spearhead our fundraising initiatives, lead the development of new projects and support organisational change to facilitate the growth of our services.
You will be part of the Senior Leadership Team, playing a pivotal role in shaping the future of our organisation to maximise the positive impact that we have on our client’s lives. Starting with a strong foundation to build upon, you will lead on fundraising activities and service development to support our exciting new strategy.
The role will include:
· Develop and implement fundraising strategies to enable us to diversify our funding and become more sustainable
· Identify and evaluate opportunities for new projects, leading on the development of proposals, timelines and budgets
· Work closely with the senior leadership team to identify areas for growth and increasing capacity
· Support the growth of the organisation and change required to deliver our fundraising strategy
Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of Job
To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership. To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.
SHINE has over 14,500 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.
Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.
We are looking for someone who can cover the Essex, Suffolk & Norfolk area. You will be home based but will be required to attend clinics in this area and London, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.
Shine will offer you:
- A competitive salary of £28,471 (pro-rata for part-time hours)
- Regular working hours, and no shift work (some very occasional weekends or evenings)
- 3% pension contribution
- 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
- Additional annual leave due to length of service
- Opportunity to purchase additional annual leave
- Broadband allowance
- Life insurance after 12 months’ employment
- Access to our Employee Support Programme
- Support to learn and develop
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role, please contact Sarah Carrier, England Services Manager by email to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
Closing date: Monday 15th September 2025 11pm
Interviews: Friday 26th September 2025
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
*Please note applications without a supporting statement will not be accepted*
Providing specialist advice and support for spina bifida and hydrocephalus




The client requests no contact from agencies or media sales.
Welcome to Retail with a difference
Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces—they’re community hubs that help fund vital hospice services.
With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you’ll be the face of our values on the high street—leading teams, driving performance, and making a real difference every single day.
About the role:
As a Retail Area Manager, you’ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers.
You’ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service.
This is a hands-on, field-based role where you’ll spend most of your time in-store—guiding teams, solving problems, and fostering a culture of excellence and care.
You’ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business. A current driving licence (with no more than six penalty points) is essential.
About You:
This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills.
You’ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence.
Self-motivated and solution-focused, you’ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role.
As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service
- Training support and development opportunities
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
If you’re a motivated, organised leader who’s passionate about retail and community impact, we’d love to hear from you!
Discover a career where retail means more. The difference is You.
Interview Date: 3rd October 2025
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
The client requests no contact from agencies or media sales.
Ageing Well Support Coordinator (Maternity Cover)
Working within Impact Initiatives’ Ageing Well service
Job reference: AWSC/Aug25
Part-time: 18 hours per week
Starting salary: Band 3, Scale Point 13 - £26,994 FTE, pro rata
Temporary contract – maternity cover
Incentives: Generous holiday allowance and stakeholder pension
Are you passionate about supporting older people to live healthy, connected, and fulfilling lives?
We’re looking for an organised, people-focused Support Coordinator to join our Ageing Well Information, Help and Advice Team (IHAT) in Brighton & Hove.
In this varied role, you’ll respond to enquiries from older people, carers, and professionals, provide clear and accurate information, and promote activities, services, and health initiatives that help people age well. You’ll also build partnerships with community organisations, coordinate promotional activities and events, and help deliver the annual Ageing Well Festival.
You’ll be working in a supportive and collaborative team, contributing to service improvements and ensuring our information is always up-to-date, relevant, and accessible.
We actively welcome applicants from all backgrounds and identities, particularly people from minoritised communities and those with lived experience relevant to this role.
We’re keen to hear from people with:
- Strong communication skills and a friendly, professional manner
- Experience of managing a varied workload and working as part of a team
- An understanding of ageing and the issues it can bring
- Experience of promoting services or organising events
- The ability to maintain accurate administrative and monitoring systems
An understanding of dementia or knowledge of services and activities for older people in Brighton & Hove is welcome but not essential.
We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests, or adjustments that would help you thrive in this role.
Why join us?
Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our Ageing Well service offers activities, information, and advice that help older people stay active, connected, and healthy.
You’ll be joining a values-led team with regular supervision, supportive management, and opportunities for development.
This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
Closing date: 5.00pm, Thursday 2nd October 2025
Interviews: To be confirmed
For further details and to apply please visit our jobs page on our website
Think about how your experience, skills and abilities help you to meet each criteria specified in the person specification. Address each of the criteria in turn. It is important to provide evidence of what you say with examples. Specify your own experience and not the general work of your office or project. As well as your previous work experience, tell us about other relevant experience such as community, voluntary, leisure and other interests. Please include any other skills and abilities that could help you do the job. We place a great deal of emphasis on equal opportunity. It is therefore vital throughout your answers that you incorporate relevant equal opportunity issues
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
County Lines Support and Rescue Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.
Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.
Job Description
- To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings. To manage their health, safety and wellbeing.
- To promote and embed Catch22’s vision and values in local service delivery
- To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22’s policy.
- Weekly review of service data to identify any risks to service delivery, and outcome performance and put in place corrective actions.
- To be the designated safeguarding lead in the service, ensure that all safeguarding processes are followed and to be Catch22’s representative on local safeguarding boards where appropriate.
- To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22 and Commissioner policies.
- Carry out regular case file audits as per the Audit Policy and Procedure and implement any service improvement or process change as a result of audit outcomes.
- To monitor referrals to the service ensuring they are in line with the volumes and eligibility criteria for the service; manage engagement with key stakeholders to promote the service and generate appropriate referrals to ensure the service / funding reaches the most appropriate young people.
- Be responsible for the allocation of referrals and ensure caseload management structures are in place including specialist female and mental health caseloads to maximise impact for young people.
- To ensure that the diverse needs and aspirations of all groups of service users are considered in service delivery and to enable all service users to fulfil their potential.
- To carry out such other relevant duties as may be required and as are commensurate with the nature and level of this post.
- When necessary, hold a small case load of high-risk clients ensuring appropriate support is given to young people according to their need who are referred by means of effective assessment and support planning.
- Provide consultation, information and where required, training and presentations, to other professionals, family and young people from a range of settings.
- Work alongside and ensure effective relationships with Children and Families services and other local agencies and treatment providers
- Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Attend relevant meetings or delegate to the most appropriate caseworker to ensure Catch22’s service is fully integrated with other services.
- Work with service delivery partners to identify other professionals, statutory and non-statutory stakeholders to include in service training offer to improve awareness and impact of support for women and girls.
- To ensure meaningful participation and active co-production with service users and stakeholders.
- To promote services at local and national level, taking every opportunity to advertise positively the work of Catch22.
- Maintain and update professional knowledge and competencies ensuring that you and staff you manage are up-to date on all relevant Catch22 policies and procedures and are working in line with local and governmental frameworks such as Public Health England, Safeguarding etc. ensuring these are implemented in the service
- To manage your time and activities safely and effectively, to meet with the priorities and delivery requirements of Catch22; contributing to achieving the standards of care, quality and positive outcomes required
- To ensure effective communication and liaison with partner agencies and local groups.
- To ensure that young people, parents/carers/families have ease of access to a range of support mechanisms and services.
- To act as an ambassador for Catch22, upholding and promoting our corporate values.
- Act up as required in the absence of the Senior Service Manager.
- Be an active member of the management team attending, contributing to meetings and training events as necessary.
- This post will involve a travel across the region, and occasional evening and weekend working.
Qualifications
- A relevant qualification, or equivalent experience, in a relevant discipline – such as youth, community, health and social care, management.
- Basic ICT skills, with experience of using recording and data collation systems.
- Knowledge of engagement and intervention strategies.
- A Management qualification, NVQ3/5 Health and Social Care. (Desireable)
Additional information
Salary: £41,319 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows
*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Job Title: Multi-Channel Marketing Apprentice
Location: Ashford, Kent (4 days onsite)
Salary: £14,892 per annum
Hours: Full-Time (37 hours per week)
Contract: Fixed-term contract (18 months)
Reports to: Marketing Manager
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
Ethical – We work with professionalism, honesty and integrity
Passionate – We reach out enthusiastically to all who need out support
Innovative – We inspire, enhance and improve
Collaborative – We engage, support and share with others
The Team
Our Marketing and Communications team is at the heart of CXK, driving the promotion of a wide range of programmes that support young people and adults across the Southeast. As a central team, we collaborate with colleagues across the organisation and with external partners to ensure our messaging is clear, consistent, and impactful.
We’re a small but creative and collaborative team, passionate about using marketing and communications to broaden awareness of our services and amplify the voices of those we support. From running targeted campaigns and managing our digital channels, to producing content and supporting programme teams with their promotional needs, we play a key role in shaping CXK’s public presence.
The Role
Are you passionate about social media, content creation and all things digital? Want to kick-start your marketing career while making a difference to young people and communities? This could be the perfect opportunity for you.
We’re looking for a creative and motivated Multi-Channel Marketing Apprentice to join our dynamic Marketing & Communications team. You’ll gain hands-on experience across a wide range of digital marketing activities, from managing social media channels and updating websites, to supporting campaigns and analysing performance data.
Alongside your day-to-day role, you will complete the Level 3 Multi-Channel Marketing Apprenticeship, with the guidance and support of your experienced colleagues.
Key Responsibilities:
- Assist in planning, creating and scheduling engaging content for our social media platforms
- Update and maintain CXK’s websites, including creating and editing content
- Create high-quality artwork such as leaflets, posters and social media visuals in line with our brand guidelines
- Produce a range of digital communications to agreed schedules including e-bulletins and surveys
- Provide monthly analytics reports on the performance of digital communications
- Get involved in editing short videos for social media, campaigns, or internal use
- Apply learning and best practice from your apprenticeship training to your day-to-day responsibilities
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- Evidence of a genuine interest in marketing and communications
Essential Criteria
- GCSE Maths and English at Grade 4 or above (or equivalent)
- Creativity, enthusiasm, and a willingness to learn
- Strong written and verbal communication skills
- Basic proficiency in Microsoft Office (Word, Excel, Outlook)
- Familiarity with social media platforms and digital content creation
- Flexible, adaptable, and receptive to feedback
- A proactive attitude and ability to work well in a team
- Commitment to undertake apprenticeship training and continuous development
- Ability to demonstrate CXK’s values: Ethical, Passionate, Innovative, Collaborative
Employee Experience
A career with CXK is rewarding, offering you the opportunity to make a real difference while developing your own potential. This exciting apprenticeship within the Marketing and Communications team gives you the chance to build hands-on experience across a broad range of digital marketing activities - from content creation and campaign planning to social media and analytics.
You'll work alongside a supportive, experienced team who are passionate about creativity, collaboration, and continuous learning. As part of a central team, you’ll gain insight into multiple CXK programmes and audiences, developing a versatile skillset and contributing to work that helps people of all ages to thrive.
Whether you’re designing eye-catching visuals, helping shape messaging, or analysing engagement data, your work will play a key role in amplifying our impact and reaching those who need our support most.
Benefits of working with us
Our employee benefits include:
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Tuesday 16th September 2025
Application review date: Friday 19th September 2025
Interviews dates: Tuesday 30th September 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
This is a new and exciting opportunity for an experienced, hands-on Business Development Manager to join a growing social enterprise at a pivitol moment of national growth. You’ll lead on securing income through contracts, tenders, grants, and traded services, taking full ownership of the business development function from prospecting to proposal, and from pitching to handover.
This is not an entry level role. We’re looking for someone who already knows how to build and run a successful business development function and is excited to apply that experience in a purpose-led context. You’ll be leading the full income generating process from identifying opportunities and pursing them to writing compelling bids, building relationships, and converting leads into sustainable revenue. You will also be comfortable with the administration that comes with working with funders.
Role Context: You won’t be managing a team (yet), so we’re looking for someone who’s confident working independently; equally comfortable with research, writing, relationship management, and seeing things through to delivery. You’ll work closely with our CEO (who also leads operations), our Marketing Officer, and our Project Administrator to ensure the income you generate is aligned with our mission and deliverable by our team. As we prepare to launch our new qualifications, this role will play a central part in helping Junction Point CIC expand from a strong regional foundation to national reach.
Key responsibilities: As Business Development Manager, you will:
- Lead the development and implementation of Junction Point’s business development strategy
- Proactively identify and pursue new income opportunities across contracts, grants, and traded services
- Write high-quality tenders, funding bids, and proposals that reflect our values and offer
- Build and maintain a strong sales pipeline using CRM tools (to be introduced)
- Track and report on conversion rates, income secured, and pipeline progress
- Represent Junction Point at sector events and networking opportunities
- Manage relationships with commissioners, partners and funders from first contact to deal close
- Work with the CEO and Marketing Officer to shape offers, pricing and marketing strategy
- Coordinate smooth handovers to delivery teams and maintain accountability through contract start-up
- Contribute to strategic planning, forecasting, and organisational growth
Read the full description in the attachment and contact us for an application pack.
FAQs:
- No, you don't need to be based in the North East but you need to be willing to travel for meetings
- Yes, when we say flexible working - we mean it, tell us how 30hrs p/w equivalent works best for you.
We equip changemakers with the skills, confidence and connections to create lasting impact.



The client requests no contact from agencies or media sales.
Formed during Lock-down, Wells Community Network (WCN) is a newly registered charity dedicated to building a caring, resilient, and connected community in Wells and the surrounding area. We bring together volunteers, residents, and organisations to support people facing life challenges, reduce isolation, and strengthen the networks that help our community thrive.
With a generous grant from the National Lottery Community Fund, we are looking for a Manager to play a key role in our exciting journey from a volunteer-led organisation to a professionally supported charity. This is a varied and rewarding role for someone who wants to:
-
Build on the strengths of what already exists in our community.
-
Support and facilitate volunteers to lead projects and deliver services.
-
Encourage collaboration, connection, and shared problem-solving across local groups and organisations.
-
Help WCN grow and become more resilient for the future.
As our charity Manager, you’ll coordinate projects and services, support volunteers, strengthen systems and policies, and work with trustees to deliver our strategy. You’ll also play a role in fundraising, communications, and impact measurement — helping ensure WCN remains sustainable and effective as it grows.
We’re looking for someone who is:
-
Passionate about people and community.
-
Skilled at motivating and supporting volunteers.
-
Organised, proactive, and able to manage a wide range of responsibilities.
-
A strong communicator who enjoys building relationships and networks.
If you share our belief that communities thrive when volunteers, people with lived experience, and organisations work together, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience
Job DescriptionThe Allied Health Professional Manager will have professional and managerial responsibility of the Allied health, social work, bereavement and wellbeing services for Lothians.
As the Allied Health Professional Manager, you will be responsible for the leadership and operational oversight of a multidisciplinary team comprising:
Physiotherapists
Occupational Therapists
Social Worker
Bereavement Support Coordinators
Spiritual Care Coordinators
Rehabilitation Assistants
Volunteers
This role will be responsible for the safe and effective delivery of these services and will also have a responsibility for oversight of the team's caseloads and will be required to support clinical practice at times.
The role will be required to work closely with the whole MDT in Lothian and the senior management team to support service growth and development. The role includes responsibility for quality improvement, clinical governance, and the management of incidents, complaints, and concerns within these services.
You will work closely with the Senior Management Group and report directly to the Clinical Services Lead. You may be required to deputise for the Clinical Services Lead in their absence, contributing to strategic planning and service development.
What will you be doing:
Lead and support a diverse multidisciplinary team across inpatient, community, and wellbeing services and outpatients
Provide oversight of caseloads and ensure effective coordination of care.
Drive quality improvement initiatives and uphold governance standards.
Manage service-related incidents, complaints, and concerns with professionalism and sensitivity.
Collaborate with senior leadership and deputise for the Clinical Services Manager when required.
Promote a culture of compassionate, person-centred care for patients and families.
What we’re looking for:
- We welcome applications from professionals across a range of disciplines, including:
Allied Health Professionals
Occupational Therapists
Social Workers
Counsellors
Other relevant health and social care backgrounds
A relevant professional qualification
Current registration with the appropriate professional regulatory body
A full UK driving licence and access to a car
Minimum 3 years’ senior management experience in a health or social care setting
Proven experience supporting individuals and families through change and loss
Strong background in Quality Assurance and Governance
A collaborative leadership style with the ability to inspire and support teams through change
Please see the full job description :
Additional InformationSalary: Marie Curie PayScale Band 7 £50, 861 - £59,159
Contract: Permanent Full Time 37.5 hours per week Monday to Friday
Based: Marie Curie Hospice, Frogston Road, West Edinburgh, EH10 7DR onsite
Benefits You’ll Love
Annual leave allowance 25 days plus 10 public holidays (pro rata)
Competitive Policy for parental/sick Leave
Continuous Professional development
Industry leading training programmes
Season ticket loan for travelling to and from work
Defined contribution schemes for Pension
Marie Curie Group Personal Pension Scheme
Loan schemes for bikes; computers and satellite navigation systems
Introduce a friend scheme
Help with eyecare cost
Entitled to Marie Curie Blue Light Card
Entitled to Benefit-Hub Discount Scheme
Life assurance – for all employees
Application Process
Close date for applications: Monday 22nd September 2025
Interview Dates: TBC
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
For further information or to arrange an informal chat please contact our Hiring Manager Jennifer Gallagher Clinical Services Manager at
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Permanent
Location: The Children's Society Shop, Tithebarn St, KESWICK, Cumbria.
37 hours per week over Monday to Sunday
£25,760 per annum
Benefits
We offer many enhanced benefits including 28 days holiday a year and 8 bank holidays, stakeholder pension scheme with matching contributions up to 8%, free parking space at the shop, flexible days of work dependent on business need - full details about our benefits can be found on our website.
Do you have retail/management experience? We are looking for a shop manager to lead our team in our newly opened shop in Keswick, working within a creative environment, managing donated goods to maximise sales. As a shop manager you will manage an assistant shop manager along with a team of diverse volunteers. You will have good communication skills and a 'can do' attitude. You will need great people skills and be confident at working with people from different backgrounds, to create a welcoming and positive experience for all our staff, volunteers and supporters.
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
We run over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
We look forward to receiving your application.
The closing date for applications is 5pm on 29th of August.
Interviews TBA.