Service manager posts jobs in gants hill, greater london

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.

The postholder will support and contribute to Southall Black Sisters’ (SBS) research, policy and campaigning work by developing and delivering high-quality, intersectional research that:

• Strengthens the evidence base on violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant (BMM) women and girls.
• Centres the lived experiences of victim-survivors, using participatory and coproduced research methods.
• Informs SBS’s advocacy, public education and service delivery strategies through accessible, impactful research outputs.

Working closely with senior staff, frontline colleagues and external partners, the postholder will design and contribute to research projects, gather and analyse qualitative and quantitative data, and produce clear, well-structured outputs including reports, policy briefings and presentations. They will be supported to develop their research skills and will be encouraged to bring creativity and rigour to exploring the structural inequalities that shape the lives of the women SBS supports.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

This is an exciting opportunity to lead our Alumni Engagement team who provide support to an alumni base of almost 40,000 contactable alumni of the Sutton Trust programmes. These are generally young people from lower socio-economic backgrounds who move into highly competitive universities, courses and careers. The alumni community has grown rapidly over the past 3 years and now expects around 6-7000 new alumni to join each September. Engagement covers supporting their transition to university and into the workplace through communications, events and programmes. It also spans alumni volunteering, our Alumni Leadership Board, and working with our Development team towards alumni giving.

The role is dynamic and diverse, requiring you to be able to think strategically whilst devising and delivering on operational delivery plans, and we are looking for a confident and experienced team leader during a period of maternity leave.

This role is part of the Programmes Leadership Team and will work closely with the Director of Programmes, Head of Employability Programmes and Head of University Access & Digital on shaping the strategic direction of the team and its programmatic work. The role will also connect closely to the work of the Development Team as we look to devise and implement a segmented alumni giving scheme, as well as the Communications and Policy team, and may evolve to take on new projects over time.

Main duties

• Strategic leadership to alumni engagement, including:
  • Embedding alumni relations and programming across the organisation, ensuring alumni are considered or involved in all areas of the Trust’s work
  • Managing budget and project timelines to ensure projects are delivered effectively
  • Working with the wider programmes team to ensure a smooth transition for Sutton Trust beneficiaries between programmes and the alumni community

• Alumni Engagement and Volunteering:
  • Refining and communicating the alumni strategy across the Trust and to donors and external stakeholders
  • Growing the Sutton Trust alumni network and developing a long-term strategy for alumni engagement, including communications and events, identifying key areas of focus and setting out benchmarks and KPIs
  • Overseeing a suite of volunteering opportunities for alumni to give back to, and represent the Trust in (for example on programmes, with our funder base, in our research and policy work, or to benefit the alumni community)
  • Managing the online alumni platform (STA) and its integration with other platforms .
  • Overseeing the recruitment to and engagement of the Alumni Leadership Board and new Changemaker/Ambassador programme to build on our advocacy work, and ensuring effective engagement with the work of the Trust and the wider alumni community
  • Ensuring that the above complements a long-term plan which would enable alumni to fundraise for the Trust or make donations in support of the Trust

• Programme management and Alumni Support:
  • Support delivery of access to the workplace and employability programming for alumni alongside the Head of Employability Programmes
  • Overseeing the delivery of bursary support programmes (including the Opportunity Bursary funded by JP Morgan) by the Alumni Programmes Manager from recruitment to evaluation and reporting
  • Overseeing the delivery of a series of employer-led events (working with employer-facing colleagues across the Trust) across a range of industry sectors that support student access to workplace opportunities, and the chance to build employability skills (such as networking / interview skills etc)
  • Overseeing the development of content and activities to support young alumni transitioning to HE
  • Overseeing the evaluation and scoping for potential growth for alumni-alumni mentoring with the Alumni Connect programme (piloted in Spring 2025)
  • Ensuring appropriate systems and processes are in place to manage programmes and events for alumni

• Alumni Giving and Relationship Management
  • Working closely with the Development team to provide support for key funding partnerships including those that directly fund/ work with the Alumni team.
  • Working with the Director of Development/ Head of Philanthropy to input into a new strategy to build funding from our alumni
  • Working with the Development team to implement an ongoing segmented fundraising communications plan to build awareness of our need for funding and directing alumni to appropriate giving schemes depending on their life/career stage
  • Identifying potential mid to high level alumni donors and working with the Development team to cultivate
  • Representing the Trust and facilitating introductions via senior alumni for new and potential employer or delivery partners

• Team Management:
  • Leading the alumni team to ensure effective engagement of our alumni community, including line management responsibility, team meetings, pastoral support and appraisals
  • Line managing, motivating and proactively supporting the Alumni Programmes Manager and Senior Alumni Officer in their professional development
  • Working with Director of Programmes and Heads of Programmes on team management, culture and long term planning
  • Working across the organisation on cross-team projects, such as with the employer working group, youth voice, Changemaker pilot, alumni giving, and STO/STA platforms strategy.
  • Member of extended-SLT

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Professional experience of alumni relations, or managing other similar membership communities, ideally within the education or charity sector.
• Has experience working within or an understanding of the not for profit sector and/or the education sectors;
• Experience of developing strategies, frameworks and operational plans to support alumni relations, programmes and events for young people, or equivalent
• Strong understanding of databases, data processes and experience using a CRM (ideally Salesforce)
• Experience in project management, monitoring and evaluation, managing budgets, financial control and administration
• Building relationships with significant, diverse stakeholder groups
• Experience of managing volunteers and volunteer stewardship
• Excellent verbal and written communication and strong analytical skills
• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
• Working collaboratively across teams and within a small team
• Line management and leadership of a small team
• Adapting to new opportunities and trialling new initiatives
• Personable, flexible and discreet; able to fit in to a small team

We are also looking for an individual who:

• Has experience of building philanthropic support through alumni
• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• • Contract: 13-month Fixed-term Maternity cover contract starting November 2025. Our ideal dates are from 1 November 2025 – 30 November 2026, however we can be flexible if needed for the right candidate.
  • Salary: £60,000-£64,000 per annum
  • Working location: Minimum of 2 office days per week
  • Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
  • Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
  • DBS check will be required

Interviews

Applications should reach us by midnight, Sunday 20th July, with first round interviews held over Zoom on Tuesday, 29th July, and second round interviews held at our London offices on Tuesday, 5th August.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Location: Bexley Refuge

Salary: Unqualified: £28,255 - £29,913 per annum (dependent on experience)

Qualified: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Until 31st March 2026 –with possible extension)

Closing Date: 18th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We have three refuges in Bexley, which provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. We are there for women at a time of crisis and help families take their first steps to freedom and recovery.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

About the Role

You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across two sites. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.

As part of both roles, one of the job posts will be located in one refuge, with the other job post located across three refuges.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.

You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.

You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Are you an organised, detail-oriented administrator with a passion for delivering high-quality events and supporting healthcare professionals? Join the RCR Learning Team and play a key role in contributing to shaping the future of radiology and oncology education as our Events and Governance Administrator.

As our Events and Governance Administrator, you’ll support the delivery of impactful learning experiences for doctors across the UK and beyond. In this role you will support doctors volunteering in various capacities while ensuring good governance. You’ll have strong organisational and communication skills as you collaborate with members of the team on a range of activities such as supporting doctors volunteering and developing weekly webinars. 

This is a busy and rewarding role in a team dedicated to delivering high-quality learning for clinical radiologists and oncologists, aiming to improve patient care.
 

What you’ll do:

• Coordinate the National Subspecialty Webinar Series (Sept 2025–June 2026)
• Support our volunteer doctors who work with the learning team on our events and activities, through recruitment, onboarding, and recognition
• Collaborate with Special Interest Groups and internal teams to ensure smooth event delivery
• Provide administrative support across the RCR Learning Team to ensure excellence in every interaction

What You’ll need:

• Experience in event administration and stakeholder management
• Excellent organisational and time management skills
• Strong communication and interpersonal abilities
• Confidence using Microsoft Office, Zoom, and CRM systems
• A proactive, collaborative mindset and attention to detail

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

BACKGROUND

Ashiana is a ‘by and for’ women's led BME VAWG service with 30 years’ experience in delivering a holistic range of specialist services to South Asian, Turkish and Middle Eastern women affected by VAWG.

OUR SERVICES

Ashiana runs three refuges with a total of 29 bedspaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG, enabling them to make informed decisions and exit violent relationships. We provide a legal service supporting women with no recourse to public funds to help resolve their immigration status.

Counselling is offered for women and girls affected by VAWG. The counselling service works from an integrative stance, with the focus of providing a holistic service whereby we also work alongside other services and provide specialist domestic violence group work. The emphasis of therapeutic work with our clients is from a trauma informed model.

We also deliver an education programme for young people in secondary schools in East London aimed at preventing domestic violence and enabling young people experiencing domestic violence to access appropriate services. The prevention service includes delivering a whole school approach in schools to young people as well as group work to women and girls across North East London boroughs as well as community engagement activities and delivery. We deliver a range of awareness raising workshops for young people in the community and training on domestic violence for professionals in the voluntary and statutory sector.

PRIMARY TASK

The post is instrumental in overseeing the delivery of a comprehensive package of services and care for women in our refuges. To provide a safe environment and a service that is appropriate to the needs of young BME women particularly those from South Asian, Turkish and Middle Eastern communities and to support ex-clients following resettlement.

The post holder will have a caseload of clients and be responsible for providing advice, advocacy, casework and support to women and girls, advocating on behalf of these women and making others aware of their particular needs. The post-holder is required to demonstrate sensitivity and an awareness of the culture and needs of  minoritised communities in all aspects of their duties and responsibilities.

Please see the attached the full job description

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.

 

Are you passionate about making a difference through impactful marketing communications campaigns? Join us as a Marketing Campaigns Manager and lead Tomorrow’s Engineers Week, our flagship communications campaign for schools. You'll also work on a variety of engagement campaigns targeting both schools and B2B/corporate audiences.

 

This could be the perfect role for you if enjoy planning and delivering multichannel campaigns, creating tailored messaging and content for different audiences and working on a range of projects.

 

About EngineeringUK

Our purpose is to drive change so more young people choose engineering and technology careers.

Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.

Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.

We guided by a series of values that we apply to all our activity:

• We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
• We are collaborative. We listen, share and work in partnership to achieve our vision
• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals

About the role

We are looking for an experienced marcomms professional to help us upscale our campaigns activity. From leading the national Tomorrow’s Engineers Week campaign and leveraging external awareness days to increasing audience engagement with our work, this is a varied role working across the marketing, communications, PR mix. Most of our campaigns are either targeted at teachers and careers leaders working in schools or at companies in engineering and technology who want to build the future talent pool.
 

In this role you’ll drive the design, planning and execution of strategic campaigns that resonate with our diverse audiences. You’ll create compelling content that promotes our activities across multiple channels, tracking and reporting on performance and engagement.
 

The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a baseline of 2 days (or 40%) a week in our vibrant central London office overlooking The Thames. We also offer core hours of 10am to 4pm. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
 

Further details of the role can be found in the job description and person specification.

 

Person specification

Essential skills/competencies

• Proven experience of planning and activating integrated marcomms campaigns that deliver high audience engagement
• Experience of supporting PR campaigns and press office activity
• Experience in creating digital marketing content
• A solid understanding and experience in digital communications
• Strong attention to detail
• Commitment to our mission and values
  
   

Education/level of experience

• This role would suit candidates with a few years of solid, multichannel campaigns experience, including some experience as the campaign lead
• A professional marketing or communications qualification is desirable but not essential for this role
• Experience with education, skills and/or careers related issues would be helpful but is not essential
  
   

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.  This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.

 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.  Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.

Applying for this role

Applications

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
 

The deadline for applications is 12:00 noon on 1 July 2025

Interviews
 

Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
 

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 
 

We aim to notify candidates who have been shortlisted on 9 July 2025. If you have not heard from us after this date, please assume that you have not been successful.
 

First interviews will be held week commencing 14 July 2025.

What can we offer you?

• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination

About us

Balance is a creative and socially progressive charity in SW London looking for someone whose professional approach aligns with our values of Indepence, Empowerment, Partnership, Recognition and Sustainabilty. We are a growing business running strength based and person centred services across SW and Central London. 

About you

You will an enthusiastic and and independent creative professional with an ability to collaborate across our departmenal disciplines to shape our voice and public profile across a range of audiences. You may be an experienced professional looking for a move to the charity sector, a recent graduate looking for an opening to test your knowledge or someone with a commitment to transformative change and social inclusion for people living with a disability. 

If this is you we would like to hear from you.

About the role

Position: Communications Lead

Based: Flexibly from home and our corporate headquarters in Kingston upon Thames

Your Hours of work: Will be part-time based initially on 22 hours per week

Salary: £34,818 per annum paid pro rata based on a 22 hour working week.

Other Benefits include the following:

• 3% employers pension contribution
• A commitment to training and continual professional development
• Access to annual season ticket loan
• Flexible working
• Access to Blue Light Discount Card and other discount schemes
• Cycle to work scheme
• Free employee assistance programme
• A day off for your birthday in addition to a generous holiday allowance

How to apply: Please apply submitting a CV and Suporting Statement adressing clearly each area set out in the Person Specification.

About the Role

Its purpose and associated values

• Building partnership through training, insight and support across the charity’s functions in respect of its promotion, marketing and communications.
• Work with the charity’s leadership to build professional communications and social media outputs to widen our market position and business sustainability.
• Developing resources, templates and content that will empower our staff to work more independently to shape the public narrative of their work and its impact.
• A commitment to communicating and marketing a public narrative that show cases the charity’s work in empowering the people who use its services to live independent and validated lives.

Main Responsibilities of the Job

• Generate (or work with our managers to generate) engaging and accessible content for the charity across a range of digital and social media platforms.
• Lead on the collection and development of stories, as well as other content showcasing the quality of our work and its impact for those using our services.
• Work with colleagues to plan and coordinate communications around key milestones, launches, campaigns and events.
• Coordinate general communications and engagement planning with corporate and operational managers.
• Support the development and implementation of a communications and influencing plan as part of the charity’ corporate planning and strategic review process.
• Work closely with the charity’s corporate leadership to align messaging and communications activity across the business to help shape our working culture and values-based approach.
• Create compelling stories about what the charity does and the difference it makes in the lives of people who benefit from its services.

Analysis and data interpretation

• Provide overview and reporting on performance analytics related to the charity’s digital and social media outputs. Particularly against any benchmarks set at the commencement of any given financial year.
• Identify opportunities and development priorities for targeted and/or generic media output against any valuation of our performance metrics as reported above.
• Provide access and guidance on analytics and data metrics for departmental managers and leads to help shape future messaging and content generation.

Development Support

• To work closely with the charity’s leadership, its managers and operational leads in shaping our communications messaging and output.
• To design training and support to grow internal capacity across the charity in how to get the best out of our communications and social media tools.
• Monitor departmental social media and communications output and help shape their approaches to messaging what their services do and to whom.
• Develop plans, campaigns and promotional activity based on an understanding of the charity’s values, it target audiences and its strategic priorities for growth and sustainability.

Behaviours and Values

• To provide meaningful support to the organisations outward facing and public activity, promoting both its person-centred and strengths-based approach to its work.
• Maximise their role to facilitate the inclusion of people using our services in shaping a public narrative of their lives and the positive contribution they make to the communities in which they live.
   

Communication

• To model professional and effective communication skills professionally with all internal and external partnerships, representing the charity and its corporate position at meetings and events when necessary.
• To demonstrate flexibility in communication style as appropriate for different audiences, including the people we support, their families, internal colleagues, and colleagues from our Health & social care partners. Showing an awareness of people’s communication needs and adjustments that may need to be made.
• To demonstrate and model a consistent professional approach in communication via the multiple tools related to their post.
• To be a great listener including demonstrating a proactive approach to supporting a range of stakeholder in expressing their wishes and views.

 Additional responsibilities

• To demonstrate continued commitment to own personal development and learning.
• To attend reviews and meetings as required, and chair meetings where necessary.
• To maintain confidentiality and to ensure that access and sharing of and use of the information complies with relevant policies and procedures, including the Data Protection Act.
• To work in accordance and support the implementation of Balance policies, procedures, values and commitment to equality and inclusion.
• Any other duties commensurate with the grade of the post, as may be required from time to time.

Ideal opportunity to develop and manage JET’s youth programme delivery in Dorset and Hampshire, helping young people be the best they can be. 

A flexible and rewarding position within a dedicated and supportive team, working together to develop and deliver teamwork, leadership and employability programmes that inspire the next generation to realise their potential. 

The post holder will be based from home, with a requirement to travel to schools and partner sites within Dorset and Hampshire (predominantly between Weymouth and Odiham)

Are you looking to join an exciting organisation that’s truly making a difference?  

The Jon Egging Trust are seeking a dynamic and highly motivated individual to take on the role of Regional Manager in Dorset and Hampshire. The ideal candidate will be passionate about supporting young people to reach their full potential and bring experience in coordinating youth programmes in partnership with key stakeholders such as schools, military, corporate and educational stakeholders.  

The successful candidate will possess excellent organisational skills, have a solutions-focused mindset and a proactive approach to overseeing impactful and inspiring delivery. Relationship building is a key aspect to this role, as is the ability to manage multiple workstreams, ensuring high standards of delivery and responding flexibly to challenges that may arise. 

The role will be responsible for maintaining and creating new relationships with school staff, local partners (including military, corporate and educational organisations) and volunteers to ensure programmes meet the needs of our young people. Working closely with the Area Director South, the post holder will be forward thinking and help to grow JET’s presence locally through identifying new opportunities within Hampshire and Dorset. 

The post holder will be based from home, with a requirement to travel to schools and partner sites within Dorset and Hampshire (predominantly between Weymouth and Odiham). Fuel expenses are paid, and travel time is included as part of your working hours. Core delivery time is usually within the school working day and during school term time only. All other working hours can be managed with flexibility by the post holder to ensure that meetings with partners and colleagues, plus administrative tasks, are completed as required. You will be expected to work at least four days a week. 

You will be joining a fantastically motivated and committed team who are all passionate about improving the lives of young people through our specialist youth programmes.  

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)  

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.  

Our benefits package includes:  

• Flexible working  
• Enhanced annual leave 
• Homeworking allowance
• Occupational pension scheme 
• Occupational sickness scheme 
• Special paid leave provision 
• Enhanced family leave

Download the Candidate Information Pack

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form. 

The closing date is Monday 14th of July at 23:59. 

Interviews will be held the week commencing Monday the 21st of July, with stage 1 interviews being held online (via Microsoft Teams) on Monday 21st of July and stage 2 interviews being held in person within Dorset or Hampshire (Venue to be confirmed) on Thursday 24th of July. 

The stage 2 in person interview on Thursday 24th of July will consist of a formal interview, a presentation and a written task. The topic of the presentation will be given upon invite to interview and the written task information will be given at the interview.

Questions? 

Contact us through our website. 

Please note:  

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

This is a standout opportunity to work with a globally respected organisation whose analysis and insights inform humanitarian response, policy, and peacebuilding.

Applications are open to those who meet the person specification below and are within, or close to, GMT or EST time zones. 

A leading international organisation is seeking a confident, client-focused Account Manager to steward a portfolio of high-value public sector clients.

This remote-first non-profit's work enables governments, NGOs, and multilateral institutions to make timely and informed decisions. With a reputation for rigour, transparency, and impact, the organisation plays a key role in supporting those addressing the world’s most complex crises.

As the dedicated Account Manager, you’ll manage a diverse portfolio of government and intergovernmental clients. These are well-established relationships, with account values ranging from $50k to over $1.4m. With a current portfolio worth $5m and a target of $7m by 2026, this is a key hire, critical to sustaining the organisation’s impact.

You’ll act as the primary liaison post-sale, owning renewals, client engagement, procurement navigation, and usage optimisation. You’ll support the full lifecycle of account management, from contract renewal and compliance to upselling and client success. The portfolio includes a mix of active and developing accounts, offering plenty of scope to deepen relationships, increase engagement, and drive strategic growth. This role is ideal for someone with experience in public sector licensing, data services, or subscription-based partnerships.

As Account Manager, you will: 

• Manage a portfolio of public sector accounts, including government bodies and multilateral institutions
• Lead renewals, procurement coordination, and contract amendments with precision and confidence
• Identify opportunities for account growth and present tailored solutions to increase value
• Deliver training and guidance to help clients fully utilise the organisation’s tools and services
• Coordinate with internal teams to address client needs
• Re-establish contact with lapsed accounts and improve overall relationship depth
• Track usage and maintain detailed CRM records to support internal reporting and performance reviews
• Ensure strong account hygiene, compliance with client requirements, and high satisfaction levels

Essential criteria

Only applicants whose CV's match the criteria below will be contacted. A cover letter is not required for application at this stage - please only use the cover note section on CharityJob to clarify relevant experience in the areas below, and only if needed. A cover letter will be required for formal application - guidance and support for this will be provided to suitable applicants. 

• You already work within an within an international development charity/NGO and have extensive experience in account management or revenue partnerships, especially with public sector clients
• You have thorough knowledge of government procurement, compliance, and budgeting cycles
• You are able to evidence success in managing large or complex accounts with multiple stakeholders
• You have experience in data, SaaS, or service-based nonprofits—particularly those selling tools or licenses
• You bring a track record of excellent relationship-building, including with previously disengaged or complex accounts
• You have strong organisational skills and attention to detail in a fast-paced, remote environment
• You are confident communicating value and renewal strategy to senior client contacts
• You are proficient in using CRM systems such as Salesforce
• Your time zone is GMT or EST (or very close to)

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside children and young people who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay, and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee of 179 hours holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Make a difference

This is an exciting opportunity to join our service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.

The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.  

You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.

You should be an excellent communicator and able to motivate and empower others. This is a full-time role.

Don’t wait. Apply today!

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous annual leave entitlement plus bank holidays
• Opportunities for hybrid working
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside the families and carers of Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

Within the role as a Specialist Family Caseworker, you will provide support to parents and carers to help them gain greater understanding of the challenges young Londoners and their families often face and work alongside them to secure the safety and positive outcomes they want for their children and family.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.