Service manager volunteer roles in brent, derby

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

The Community Volunteer role is an exciting new role that St John Ambulance has rolled out, that would give you the chance to be the heart of Plymouth's Community spirit. From supporting large community events on the Hoe to small fundraisers or community engagements our Community Volunteers are at the heart of bringing people together to help raise vital funds to keep our work going. This is your chance to meet new people, make new friends, build confidence and learn new skills, and play a key role in making Plymouth Networks campaigns successful. Whether its supporting a local event, or inspiring others to get involved, you'll be making a real difference to the city of Plymouth. A few hours of your time can have such a huge impact. Apply today to be a part of something truly special!

Interviews and Enrolments will be held as a roll on basis as the applications for the role are received.

Closing date for these opportunities is: 17/12/2025

To apply for this opportunity please follow the link below:

The Vacancies:

Emersons Green Village Hall is seeking to recruit a maximum of six new Trustees to its Board. We are particularly interested in hearing from you if you have professional experience of HR, accountancy, marketing or events management or if you attend activities or events at Emersons Green Village Hall.

Our Trustee vacancies are voluntary roles with a minimum time commitment of approximately two hours per month. Our Trustees attend our bi-monthly Board Meetings, which last up to two hours and are usually held on Tuesday evenings, and our AGM. Our Trustees may also support our Operational Staff between meetings if they wish to give more of their time and expertise. All meetings mentioned above are held via Teams or in-person at Emersons Green Village Hall. Our AGM is held in-person.

The Role of Trustee:

Trustees shape the strategic direction of our charity and are also its company directors. The role is an opportunity to make a difference in the voluntary sector and provides good experience of senior management. We are also happy to provide references for our Trustees upon request.

Please note that all Trustees must be aged 18 years or older.

About Emersons Green Village Hall:

Emersons Green Village Hall is a charity which runs the community centre with the same name. Our aim is to be at the heart of the community. We run our own events and activities and hire out our rooms.

How To Apply:

Please send your CV with contact details of two referees. While we do use LinkedIn, we will not accept your LinkedIn profile in lieu of your CV.

The first step is for our Company Secretary to show you around Emersons Green Village Hall and answer any questions about our operations and the building. If you wish to proceed with your application after your visit and discussion, the Chair of Trustees will take up your references. If these are satisfactory, the Chair will interview you. The Board will then discuss any candidates proposed by the Chair at our next Trustee Meeting and you will be notified of the outcome by the Chair.

Our Company Secretary will then arrange for successful candidates to complete the necessary paperwork, including a basic DBS Check, before starting their roles as Trustees. Please note that the Chair meets with all new Trustees at the commencement of their role, to ensure that they receive an appropriate induction.

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Job Summary
LIVN Global is a faith-based charity dedicated to bringing hope and transformation to remote communities across the world by providing access to clean water, education, and sustainable development projects.

We are seeking an enthusiastic and and motivated volunteer who is keen to expand their skills and experiences, whilst making a lasting impact. If you enjoy networking, researching opportunities, and building partnerships that make a difference, then this is the ideal role for you.
The volunteer Public Engagement Lead will help identify and develop opportunities that raise the charity’s visibility, strengthen relationships, and open doors to collaborations.

Responsibilities

• Research and identify relevant events, conferences, and networking opportunities .
• Source potential partnership opportunities with businesses, community groups, and other charities.
• Oversee social media management on all channels to promote visibility and engagement.
• Assist with fundraising activities, including planning events and engaging with stakeholders.
• Manage the administrative calendar of key external events, deadlines, and opportunities.
• Support the charity’s presence at events by helping to prepare information, promotional materials, and introductions.
• Contribute to teaching or training programmes aimed at skill development for team members or community groups.Build and maintain a simple database of contacts, partners, and potential opportunities.
• Share insights and recommendations with the leadership team on where the charity should have visibility.

Requirements

• Strong communication and networking skills.
• Ability to build and nurture professional relationships
• Research skills and a keen eye for spotting opportunities
• Confident and proactive in building connections online, on the phone and in-person
• A strong understanding of all Microsoft office packages
• Confidence in managing multiple priorities whilst working with accuracy and own initiative.
• Excellent attention to detail and organisation skills
• Ability to work independently and keep things moving.

Benefits

• Live out your faith – Put your values into action through practical service that reflects love, dignity, and respect for all
• Learn new skills – Build your confidence and develop invaluable sector experience and unique skills.
• Serve with purpose – Use your time and talents to support a faith based charity rooted in action, compassion and love for others.
• Enhance your CV – Gain practical experience which can support future career goals.
• Flexibility - Work from anywhere and choose your own hours (10 - 14 per week) to fit around your schedule
• Build global connections – Join a passionate and supportive team with contacts based around the world and connect with others who are united with the intent to make a positive difference.

This position offers an exciting opportunity for a proactive individual who is committed to making a positive impact within our organisation, while developing their professional innovative, project management and community engagement skills.

If this resonates with you, we’d love to hear from you!

Please send your CV and a short cover letter outlining your interest in this role without delay.

This role will be supporting someone who is independent, chatty and active, and would like to be befriended by someone who is positive, patient and honest. She enjoys being sociable and exploring what activities and fun things Biggleswade and surrounding areas can offer – Air shows, Christmas markets, trips to the pub and Sunday Church service. She would love to have a visitor to join her getting out and about or going for a cup of tea. Access to a car would be a great addition but is not essential for this role.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do. These visits would take place on a Wednesday, Thursday or Friday, or on a Sunday afternoon.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local café/pub for a meal/drink
• Take part on community activities like visiting a place of interest, go shopping etc.
• Enjoying a walk
• A craft activity at home

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

We're seeking up to two new trustees with charity experience and local knowledge of in Barrow-in-Furness and South Cumbria who wish to use their skills to support brilliant causes in our community through making grants.

The Sir John Fisher Foundation invests in organisations that serve needs and grow ambitions in the area around Barrow-in-Furness. Our focus is funding core costs and projects that produce sustained results in the community, arts, music and education.

Being a trustee of The Sir John Fisher Foundation is an outstanding opportunity to deepen knowledge of philanthropy and the charity sector, or to build skills in strategy, governance, impact and charity finance.

As a trustee, your role is to work with other trustees to set our strategic direction, oversee the effective running of the charity and participate in the Foundation’s grant-making decisions. This includes:

• Assessing grant applications for our main and core grants programmes
• Attending two full-day board meetings per year, in person (usually around May and November in or near Barrow-in-Furness)
• Attending two further online board meetings per year, usually for ~2 hours
• Participating in site visits to applicants and grantees
• Contributing to planning and implementing the Foundation’s strategy, working with other trustees and staff, in line with our charitable objectives
• Overseeing the financial sustainability of the charity to fund our grant-making programmes, including our investments, mainly our shareholding in James Fisher & Sons
• Supporting the Foundation’s staff team with the general management of the charity
• Ensuring the charity meets its legal obligations as set out by the Charity Commission, and effectively fulfils its general functions and duties

We are looking for trustees with the following essential skills, knowledge and personal qualities, as well as demonstrating the values of the Foundation: 

• Commitment to the Foundation’s objectives and grant-making priorities
• Knowledge of the issues faced by people living and working in our geographical priority area (Barrow-in-Furness and the surrounding area)
• Previous experience working or volunteering for a charity
• A sound understanding of the responsibilities of charity trustees (or willingness to learn)
• Understanding of charity accounts (or willingness to learn)
• Strong strategic and critical thinking skills; a critical friend who can give challenge respectfully and be open to changing own views if necessary
• Excellent analytical and decision-making skills
• Personal integrity and humility; discretion
• Ability to work collaboratively
• Willingness to devote the time and energy required to trustee duties

Previous board, trustee or grant-making experience is not necessary. We are actively seeking candidates from a wide range of backgrounds, including but not limited to race, ethnicity, gender, age, socioeconomic status, disability, sexual orientation, and professional expertise. We believe that diverse perspectives strengthen our governance, enrich our decision-making and ensure that our mission is carried out equitably. We encourage applications from individuals who bring lived experiences and insights that have been historically underrepresented in leadership roles.

We encourage applications from first-time trustees whose skills and backgrounds will enhance the board in other ways, as we can provide a thorough induction, trustee buddy, training and support. Through our memberships of the Association of Charitable Foundations and Yorkshire Funders, we can provide access to relevant grant-making training opportunities and networking with grant-makers on a regional and national level.

Apply by 5pm, Sunday 11th January 2026.

Looking for an exciting opportunity to make a tangible difference in the lives of Londoners affected by homelessness, while contributing your professional insights to a forward-thinking and compassionate organisation? Why not join us as our Audit Committee Chair or as a Trustee!

About Evolve Housing + Support

At Evolve, we believe everyone deserves the opportunity to live a safe, fulfilled and independent life. We provide support in London, offering tailored programmes to meet people’s individual needs; including housing, employment and skills training, mentoring and counselling.

We do this through our work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness, campaigning to end street homelessness, and building affordable homes to help people move on to an independent life.

Our company culture: the heart of what we do

We’re proud of our inclusive culture – one where everyone’s voice matters, and where diversity of background, thought and experience helps us make better decisions for the communities we serve. Our mission - to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives. We ensure our values - Honest, Inclusive, Optimistic, Determined, Passionate & Creative inform everything we do.

The opportunities to join us

At Evolve Housing + Support, we are championing opportunity, dignity and independence for people affected by homelessness – a cause that may resonate with you and encourage you to lend your strategic oversight and financial skills to our Board.

We are looking for a new Audit Committee Chair and two Trustees to join our Board and play a key role in shaping our governance and strategic direction.

As our Audit Committee Chair, you’ll ensure we maintain the highest standards of financial stewardship, carry out all our affairs effectively under all regulatory bodies, while keeping our mission and values at the heart of decision-making through your leadership.

The Trustee roles present the opportunity to play a crucial part in the successful running of our organisation, in partnership with the leadership team, upholding excellent governance using your professional skills. 

Who are we looking for?

We are particularly interested in speaking with people who are able to lead and inspire, who also have the strategic and analytical thinking skills to lead through periods of change, and who can communicate effectively with a wide range of stakeholders and audiences.

You’ll need to have the ability to proactively support the values of Evolve Housing + Support, have a strong understanding of good governance practice along with a financial or HR background at a professional level, and a strong track record in a relevant sector, with empathy for our core customer group.

Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Evolve!

Sounding good? Here’s how you can apply today!

Please read the Candidate Information Pack for more information before you apply. 

How to Apply:

Eastside People is supporting Evolve Housing + Support in the recruitment of these roles. Please apply by submitting your CV and a cover letter, both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following: 

• Why are you interested in the Chair/Trustee role at Evolve Housing + Support? 
• Having read the information pack, what relevant experience and skills do you feel you would bring to this role? 

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

The closing date for applications is Mon 22 Dec 2025. Shortlisting interviews will take place shortly after and shortlisted candidates will have an interview with Evolve during the week beginning 12 January 2026.

We look forward to hearing from you!

With a goal to help transform lives, change attitudes and create a society that works for autistic people, the UK's leading autism charity, the National Autistic Society, is looking for three new Trustees to join the Board and help navigate their future challenges.

Applications close Monday 12th January

Who we are

The National Autistic Society (NAS) is the UK’s leading charity for autistic people and one of the country’s major charities, with a turnover of around £100 million. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.

We are active across England, Northern Ireland, Scotland and Wales, and have a network of volunteer-run branches across the UK. As well as adult services and schools, we run a range of programmes, have dedicated diagnostic services and run specialist helplines. We also work closely with businesses, local authorities and the government to help them provide more autism-friendly spaces, deliver better services and improve laws. And we improve public understanding of autism and the difficulties many autistic people face.

We’re continuing to advocate on longstanding issues such as social care funding and campaign for what autistic people need to see in the forthcoming autism strategy in England and its equivalent in Northern Ireland, Scotland and Wales. We’re also growing our branch network – including national online branches – and we are working on a new mental health programme combining research, digital guidance and policy influencing.

This is a truly transformational and vital time to be part of our Charity. We are in the latter stages of our Vision to Reality Strategy for 2023-2026, which sets out the role of NAS in creating a society that works for autistic people.

We’re proud of what we’ve achieved – but there’s always more to be done. As the economic, social and political landscape changes, our strategy must evolve to reflect changes. We need to ensure we continue to increase our fundraising and commercial activities to deliver the scale of impact required.

We’re looking for three new Trustees to join our Board to help us navigate future challenges.

Who we are looking for

• Our Schools Governance Group

We are also looking for two Trustees to join our School Governance Group, one who will chair the committee and one who will be a member of the committee. Our family of schools includes our four independent specialist schools, supporting children and young people from the age of 4 to 22. We aim to make sure we are continually challenging our schools, keeping everyone safe, monitoring their progress and getting the best possible outcomes for all of our pupils in all of our schools.

Previously, we carried out a review of the local governance arrangements of our schools. Historically, the independent schools in NAS were governed locally by an LGB, which brought excellent opportunities for partnership working; however, as time went on, we required a model that would ensure consistency of challenge, support and monitoring across all our schools. We have amended our LGBs locally; the groups focus on partnership working, whilst the strategic direction, development, challenge and support for the executive, assurance and governance sits firmly with our Schools Governance Group as a sub-committee of the trustee board.

Our new Chair of the Schools Governance Group will have strong knowledge and experience of schools, school governance, the DfE and Ofsted and be a senior leader with experience in education and special educational needs. The new Chair of the committee will work closely with our Director of Education and Children’s Services, Chief Executive, Chair of the Board, Chair of the Independent Safeguarding Committee and our Trustee with safeguarding expertise.

The additional member of this committee will be someone who brings strong experience and insight in Special Educational Needs and Disabilities (SEND) and safeguarding. Your expertise will play a vital role in ensuring that our culture and decision-making processes fully reflect best practice in supporting children and young people with SEND, and in maintaining the highest standards of safety and well-being across our organisation.

• Chair of Quality & Assurance Committee

Our current Chair of the Quality and Assurance Committee will shortly be completing their term and we seek a successor with a strong background in adult social care and safeguarding, as well as a solid understanding of commissioning.

This is an opportunity for someone who can offer both constructive challenge and thoughtful support — a person who brings insight, curiosity and a balanced perspective to complex discussions. The ideal candidate will combine strategic oversight with a collaborative and compassionate approach, helping to ensure that quality, safety and continuous improvement remain at the heart of our work. They will be confident in asking the right questions, guiding reflective debate and fostering a culture of openness and accountability across the Committee and the wider organisation.

We’re looking for people who can provide strategic direction, appropriate oversight, scrutiny, challenge, leadership and passion to support our development.

We’re keen to ensure our Board is diverse in every way and we’re committed to ensuring our Trustees reflect our society, our Charity and the people we represent and support. We welcome applications from autistic people, their families and carers. To achieve greater diversity, we’re actively encouraging applications from people of all backgrounds and regions. We can work with you to make reasonable adjustments to ensure you contribute fully to being a member of our Board. Our Pioneer project is focused on ensuring our organisation is an exemplary employer of autistic people. This also extends to our Board.

• Time Commitment

The National Autistic Society Board meets four times, with one overnight strategy away day every year. Our meetings are a blend of face-to-face and virtual meetings. Our Trustees with education experience will join our School Governance Group, which meets quarterly, usually online. Our Quality & Assurance Committee also meets quarterly. We expect the overall time commitment to be approximately one day per month, including reading board papers, ad hoc conversations with board members and the executive and the opportunity throughout the year to visit our services and schools, as well as represent NAS at events.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close Monday 12th January.

Overview 

The Social Supermarket Initiative (SSI) is a community-led social enterprise addressing food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and sustainable partnerships.

We are seeking a Marketing & Communications Officer who is creative, strategic, and collaborative to lead SSI’s storytelling, public engagement, and community-focused communication initiatives. This role combines content creation, campaign management, brand stewardship, and stakeholder engagement to support SSI’s mission and growth.

Key Responsibilities

• Content creation and management: Write, edit, and publish clear, engaging, and inclusive content for SSI’s website, newsletters, blogs, press releases, and wider communications.

• Campaign development and execution: Plan and implement marketing and communications campaigns across digital and traditional channels to raise awareness, support membership growth, and increase engagement.

• Website management: Update and maintain SSI’s website content, ensuring it is accurate, accessible, up-to-date, and user-friendly.

• Brand management: Ensure SSI’s brand guidelines, tone of voice, and visual identity are consistently applied across all communications and materials.

• Stakeholder engagement: Develop and maintain effective communication with members, volunteers, staff, partners, funders, and community networks.

• Develop and deliver marketing campaigns that promote SSI’s services, membership model, and community programmes.

• Manage SSI’s online presence, including its website, newsletters, and (where appropriate) social media platforms, in coordination with the Social Media Manager and Graphic & Content Coordinator.

• Support outreach and events with branded materials, graphics, and promotional content.

• Track campaign performance, analytics, and community engagement metrics, providing insight to inform future activity.

• Manage relationships with local media outlets, community partners, and networks.

• Uphold brand consistency across all digital, print, and in-person communications.

• Collaborate with Outreach, Membership, and Community Engagement Teams to align communications with SSI’s wider social impact goals.

About You

Key Skills and Qualifications

• Excellent written, verbal, and interpersonal communication skills, with the ability to tailor messages to different audiences and channels.

• Confident using digital tools such as email marketing platforms, basic website/content management systems, and analytics tools to support campaigns and track engagement.

• Ability to develop and implement marketing and communications strategies that align with organisational goals and community needs.

• Comfortable tracking, analysing, and reporting on campaign and communications performance, using data-driven insights to improve future work.

• Able to work effectively with different teams and stakeholders, integrating marketing and communications activity across the organisation.

Profile

• A creative and strategic thinker with strong writing and communication skills.

• Experience in marketing and/or communications. 

• Organised, proactive, and adaptable to a fast-paced, community-focused environment.

• Passionate about SSI’s mission to promote dignity, affordability, and inclusion.

What We Offer

• The opportunity to contribute to a purpose-driven social enterprise with clear, measurable community impact.

• Hands-on experience across marketing, communications, campaigns, and stakeholder engagement.

• Collaboration with a committed, values-driven team working across operations, outreach, and community engagement.

• Training and development opportunities to support your professional growth.

• Potential for extended collaboration, references, or future opportunities within SSI, subject to organisational need.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role. 

Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing Group providing supported living accommodation for young women in recovery and receiving support with drug and alcohol issues.

A confident and experienced hypnotherapist, with appropriate qualifications and interest in working with clients affected by addiction. The successful applicant will be someone who can provide supportive and calming sessions tailored to the individual needs of the client to promote their physical and emotional wellbeing.

Activities

• 1:1 or group Hypnotherapy sessions for residents
• Provide a safe, relaxing, therapeutic environment for the activity to take place.
• Suitable candidates must hold a professional qualification
• Volunteers may be asked to have professional liability insurance

Support

•  Volunteers receive a thorough induction and have access to any relevant in-house and external training.
• Volunteers have a named supervisor providing day-to-day support and encouragement.

This is a flexible opportunity and volunteering times and frequency will vary depending on your availability and the needs of service users.  It might be every week or fortnight, 3 to 4 hours, ideally for a minimum of 3 months.

Our Child and Family Support Team (CFST) provides counselling and therapeutic support to children, young people, and their families – including siblings, parents, grandparents, and carers. We’re looking for volunteer counsellors to join our dedicated team to help increase our reach, making sure everyone can receive the support they need in some of life’s toughest moments.

Please note, we cannot accept student counsellors on placement in this role.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.