Service manager volunteer roles in brockenhurst, hampshire

We are seeking a proactive, strategic, and mission-aligned Funding Manager to join our growing team. This pivotal role will lead on identifying, applying for, and managing multiple streams of funding to support the delivery and expansion of our work. As a small charity with big impact, funding is vital to everything we do — from running support services to delivering education and campaigning for change. The Funding Manager will be at the heart of ensuring our sustainability and growth by securing the resources we need. You will be line managed by the Chair of Trustees, and work closely with the Treasurer and other trustees as needed to complete applications, manage current funding applications and report on grant outcomes.
 

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

• Identify and research suitable funding opportunities from trusts, foundations, statutory bodies, and other grant-makers

• Lead and coordinate the writing and submission of compelling funding bids, applications, and proposals.

• Manage and track existing grants, ensuring compliance with reporting requirements and deadlines.

• Work with trustees (e.g. Treasurer and Chair) to gather financial and impact data for applications and reports.

• Maintain a funding pipeline and reporting calendar, ensuring visibility of all application stages and deadlines.

• Build and maintain relationships with funders, providing updates on Hidayah’s work and impact.

• Monitor trends in the funding landscape and keep the charity informed of relevant changes and opportunities.

• Advise and support the Board in developing a long-term funding strategy.

• To maintain clear records on the organisation’s shared systems (Google Drive).

• Meet regularly e.g. monthly or bi-monthly with your line manager to discuss funding applications and progress

• To check and respond to funding application emails promptly and within deadlines set for funding applications

What do we expect from the Funding Manager?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

• Demonstrable experience of successful fundraising from trusts, foundations, or statutory funders.

• Excellent bid writing and storytelling skills, with the ability to communicate impact clearly.

• Strong organisational skills, able to manage multiple deadlines and priorities.

• Financially literate, comfortable working with budgets and data.

• Self-motivated and able to work independently while collaborating with others.

• A commitment to the values and mission of Hidayah LGBTQI+.

• Knowledge of CRM or funding management tools.

Desirable:

• Experience working with grassroots or LGBTQI+ charities.

• Understanding of issues affecting LGBTQI+ Muslims or minoritised communities.

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. We are results-focused, so while you have autonomy over when you volunteer, we ask that funding bids and key deadlines are met in a timely and reliable manner.

Purpose of the Role:

We seek a Web Manager (Unpaid Volunteer) to support our website upgrade, digital and fundraising strategy, manage WordPress sites, optimise user experience, and drive results through improved web performance.  You'll identify new projects to develop innovative products that generate revenue for the business.  This is a key role in which your expertise in digital marketing, web management, SEO and traffic conversions is required.

Key Responsibilities:

• Manage and optimise WordPress sites: Ensure consistency in brand messaging across all web properties, optimise user experience (UX), and maximise conversion opportunities.
• Revamp donation system: Develop our new fundraising system using Stripe donations and ensure compliance to prevent scam donations and money laundering.
• Regular updates and improvements: Stay ahead by reviewing and updating web presence, emerging trends, and best practices.
• Develop and install a Membership system for people joining AHO. AHO is becoming a membership organisation to empower members to decide how AHO is managed and to generate income through membership fees.
• Build and develop an Online Shop. The first stage is a Virtual Online Shop selling project items instead of money, for example, selling bricks to build a hospital instead of asking for money.  The second stage is an Online Shop selling physical African foodstuffs, clothing, etc..
• Design and build health tools, such as BMI Index scales, health quizzes, medical screenings, assessments, and questionnaires, to enhance the website's interactivity and educational value.
• Expand and add new sections to the current website, such as the Projects and Impact sections, showcasing our projects and their impact through stories, videos, and case studies.
• Performance Optimisation: Enhance search engine rankings and overall website performance using expert-level SEO.
• Analytics and reporting: Track and analyse web traffic, sales metrics, and marketing data to measure success, forecast trends, and provide actionable insights to the bus.

References

Due to the nature of this role, references will be sought before the interview and offer.  We will conduct enhanced DBS checks for criminal convictions and local police cautions.

VOLUNTEERING IS NOT A PAID JOB

All our Volunteer Opportunities are unpaid or unsalaried. Do not apply if you seek a paid position or intend to negotiate a compensation package with us.   Volunteering allows individuals to contribute their time to society at no cost while gaining the experience they need when applying for future paid positions.

Job description:

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description:

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

● Workshops (e.g. Unconscious Bias, Inclusive Leadership)

● Training Programmes

● Research Services

● Event & Partnership Opportunities

As a member of the Sales Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities:

● Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors.

● Deliver compelling sales pitches and presentations tailored to each client’s needs.

● Handle end-to-end sales processes, from lead generation and qualification through to closing deals.

● Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships.

● Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions.

● Collaborate with the Director to refine messaging and sales strategy for maximum impact.

● Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos.

● Provide performance updates and sales reports to the Director and Senior Leadership Team.

● Stay updated on industry trends, client needs, and potential growth areas relevant to our services.

Essential:

● Demonstrated experience in a sales, business development, or account management role

● Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

● Excellent verbal and written communication skills

● Strong presentation and negotiation abilities

● Confidence to work independently and take initiative, while collaborating within a remote team

● Passion for social justice, community engagement, and inclusion

● Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

● Familiarity with CRM tools and remote communication platforms

● Experience selling services to the public sector or third-sector organisations

● Understanding of social enterprises or community-based businesses

● Ability to work without close supervision and meet deadlines

What We Offer:

● Real-world, results-driven sales experience with clear KPIs and performance feedback

● A unique opportunity to influence revenue and impact within a mission-driven organisation

● Coaching and mentoring from experienced directors and leadership

● A collaborative, diverse, and inclusive environment

● Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Job Type: Volunteer

Benefits:

• Work from home

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?
• Are you currently based in UK?

Work Location: Remote

The Advice Service Admin Support volunteer will support the smooth running of the advice service by carrying out a range of administrative tasks.
This includes gathering and recording data from our telephony systems and/or customer management databases on client enquiries, case outcomes and service activity. You will maintain and update spreadsheets and databases accurately and in a timely manner. You will support with the monitoring and evaluating of data and also help to identify key trends in customer interactions.

You must be able to work in a systematic and accurate way, processing significant volumes of data relating to adviser activities and customer feedback. Your input will free up time for managers to support and coach advisers to help them work with customers as effectively as possible.

How often will I be needed?

• 4 Hours per Week

Key requirements

• aged over 16. 1 reference.

Location

Region

• Yorkshire and the Humber, East of England, Scotland, Northern Ireland, South West, Wales, North West, Greater London, East Midlands, South East, West Midlands, North East

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Good written and verbal communication skills
• Strong organisational skills and attention to detail
• Confident using IT systems for example Microsoft office, especially databases and Excel
• Ability to work well as part of a team.

STOP SCROLLING. This isn't just a volunteer role - it's a high-impact mission.

Are you an entrepreneurial leader ready to launch a national movement?

MINDSET Charity is a brand-new, UK-wide men's mental wellbeing and personal growth organisation determined to tackle the mental health crisis among men aged 16-50 years old. We're building a vital, remote-first brotherhood of support, resources, and mentoring. We have the vision, the brand, and the essential resources - now we need the operational powerhouse.

We are seeking an exceptional, pioneering Project Director/Manager to be the operational lead, ensuring we successfully secure our Charity Commission registration, build our digital infrastructure, recruit our core volunteer teams, and launch with maximum impact across the UK. Reporting directly to the Board of Trustees.

The Challenge (And Your Opportunity):

The tragedy of male suicide in the UK demands action. We refuse to be another generic charity. MINDSET is about proactive growth, actionable self-improvement, and building a genuine community.

As our operational lead, you won't just manage tasks; you will drive the engine - turning our strategy into reality. This is a hands-on, highly autonomous remote role requiring a start-up mentality and the dedication to manage all launch workstreams, from platform development to compliance, volunteer recruitment, and initial community building.

Who We Need to Poke:

We need an excellent leader with a proven project management track record and a genuine entrepreneurial spirit. You should be:

• A Proven Leader: Able to inspire, manage, and coordinate a diverse, remote team of talented volunteers (service leads, technical leads, content creators, etc.).

• An Entrepreneurial Mindset: Creative, resourceful, and capable of identifying unique selling points (USPs) and opportunities that make MINDSET stand out in a crowded charity landscape.

• A Skilled Project Manager: Experienced in planning, scoping, and executing complex projects, ideally involving digital infrastructure and start-up operations.

• Highly Autonomous: Self-motivated, disciplined, and comfortable working remotely to drive deadlines and deliverables for Charity Commission registration and launch.

• Passionately Aligned: Deeply committed to men's mental health and personal growth, understanding the specific needs of men aged 16–50.

What You Will Deliver:

• Launch Strategy: Oversee the execution of the full charity launch plan, from pre-registration to service delivery setup.

• Team Building: Establish and manage the core volunteer team (outside the Board of Trustees), including peer support facilitators and mentors.

• Infrastructure: Ensure the successful setup of our remote platform, resource library, and digital communication channels.

• Impact: Position MINDSET for success to support thousands of men a year, fulfilling our purpose and validating our existence.

Don't just cheer from the sidelines. Lead the charge. If you are ready to use your professional expertise to build a groundbreaking charity from the ground up, we want you at the helm.

Apply Now to Become MINDSET's Project Director/Manager.

Your leadership will define our success. Let's make a monumental difference for UK men.

MINDSET Charity

@MINDSETCharity

Are you passionate about animal welfare and skilled at creating engaging Instagram content?

IAPWA is looking for a talented Instagram Manager (Volunteer) to help us grow our audience on this platform, strengthen supporter engagement, and above all, develop this channel into a source of vital fundraising income.

We’re looking for someone who:

• Has proven experience managing and growing Instagram accounts
• Can create high-quality, tailored content that aligns with our brand and mission
• Understands how to drive engagement and build online communities
• Is enthusiastic about using social media to make a real impact for animals in need

We’re ideally looking for someone who can fully manage this channel as their own project, offering a small amount of time each day to post, respond, and engage with our audience. As social media and fundraising are dynamic and fast-moving, this regular attention will help us build momentum and maximise opportunities for growth.

This is a fantastic opportunity to use your creative and strategic skills to support a global animal welfare charity and make a difference to the lives of so many animals in need.

If this sounds like you, we’d love to hear from you!

We are looking for someone who knows the CSA / CMS system to either do some on-line advice sessions or to be on the board readily available to answer CSA questions. This is an on-line role so needs access to facebook and an email address will be provided

African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources.

ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.

At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.

We now have an exciting opportunity for a volunteer Social & Content Manager to join ADC

Main purpose of job (brief summary): Develop and implement our social media & content strategy in order to increase our online presence and drive stakeholder engagement.

Division: Operations

Department: Marketing & Communications

Position reports to: Head of Marketing & Communications

Who reports to this position: N/A
 

Main Duties and Responsibilities:

• Develop a content calendar across all social platforms ensuring a constant supply of relevant content (1 post per week on LinkedIn, Facebook & Instagram – initially) 

• Collate content for, prepare and publish the monthly volunteer newsletter through MailChimp 

• Identify and engage with key social influencers to create beneficial relationships and strong networks and grow the ADC brand 

• Perform social listening across all social platforms by monitoring and responding to relevant brand mentions and identifying opportunities for engaging in related topics/discussions 

• Define social media KPIs, measure and optimize social media performance metrics, and develop enhanced reporting 

• Manage and oversee social media content

• Develop and implement E2E fundraising campaigns in collaboration with the fundraising team

​Knowledge, Skills, and Experience

Essential 

• 3+ years of experience in social and content management 

• Experience using MailChimp or similar software 

• Experience in designing, managing and executing successful fundraising campaigns 

• Excellent knowledge of Facebook, LinkedIn, Instagram and other social media platforms 

• Experience of forming relationships with key influencers on social media 

• Good understanding of SEO metrics and social media KPIs 

• Ability to come up with creative content (text, image and video) 

• Available to volunteer at least 7 hours a week 

• Ability to actively take initiative and help set things up in a start-up environment 

• Ability to actively seek and give input in a collaborative team environment 

• A committed team player with good communication skills. 

Desirable 

• Experience of establishing online communities on social media 

• Experience working in an early stage start-up and gone through a scaling phase 

• Passion for the start-up life and comfortable in a role with a little ambiguity 

What ADC Offers You

This is a volunteer, remote and unpaid position with the following benefits: 

• Professional learning and career development opportunities 

• An opportunity to build on your work experience within your profession 

• An opportunity to be part of a diverse team representing different parts of the world that is helping to deliver systemic social change in Africa 

• An opportunity to help shape a start-up social enterprise 

• We provide work reference

This job description is a written statement of the essential characteristics of the job, with its principal ccountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. 

Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitment(at)africandevelopmentchoices(dot)org.

Our trustees play a vital role in making sure that ESS Education and Support Services achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that ESS Education and Support Services has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable ESS Education and Support Services to grow and thrive, and through this, achieve our mission.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Duties:

· Support and provide advice on ESS Education and Support Service’s purpose, vision, goals and activities.

· Approve operational strategies and policies, and monitor and evaluate their implementation.

· Oversee ESS Education and Support Service’s financial plans and budgets and monitor and evaluate progress.

· Ensure the effective and efficient administration of the organisation.

· Ensure that key risks are being identified, monitored and controlled effectively.

· Review and approve ESS Education and Support Services’ financial statements.

· Provide support and challenge to ESS Education and Support Services’ CEO in the exercise of their delegated authority and affairs.

· Keep abreast of changes in ESS Education and Support Services’ operating environment.

· Contribute to regular reviews of ESS Education and Support services’ own governance. Attend Board meetings, adequately prepared to contribute to discussions.

· Use independent judgment, acting legally and in good faith to promote and protect ESS Education and Support Service’s interests, to the exclusion of their own personal and/or any third-party interests.

· Contribute to the broader promotion of ESS Education and Support Services objects, aims and reputation by applying your skills, expertise, knowledge, and contacts.

As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

What we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

ESS Education and Support Service are looking for Trustees from the following backgrounds: Legal, Financial.

Personal skills and qualities

· Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.

· Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

· Effective communication skills and willingness to participate actively in discussion.

· A strong personal commitment to equity, diversity, and inclusion.

· Enthusiasm for our vision and mission.

· Willingness to lead according to our values.

· Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Terms of appointment

Terms of office

· Trustees are appointed for a 3 year term of office, renewal for 2 further terms to a maximum of 9 years.

· This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment

· Attending 6 Board meetings annually. Currently meetings are held virtually.

· Attending charity events and other such commitments.

Single Parents Support and Advice Services is a Charitable Incorporated Company with over 35000 members UK wide. 

Our charity founder and director, Nicola Booth, took the initiative to set up SPSAS in 2012, with the purpose to reduce isolation, loneliness, and to promote equal and fair treatment amongst Single Parents and their Children. We also aim to help, advise and support single / lone parents by giving them access to support and services that they normally would not be able to access for varied reasons. We try to eliminate the stigma attached to being a single parent in society, within all ethnicities across the UK. 

Our charity runs solely on donations and all members of our charity, including the director are currently working on a non-paid voluntary basis. Despite these hurdles, we feel we have made a positive impact with our services. 

We are looking for a solicitor or barrister to occasionally supervise our legal student advisors currentlystudying LPC/BPC. The role is based remotely

Key Responsibilities:

Your duties will include, but are not limited to, will include the supervision of students carrying out legal work, including some legal advice activity, 

Essential

·Be a qualified solicitor/barrister with experience of family law and various other laws;

·Have a valid practice certificate 

·Commitat least 1 day a week for a minimum 3-month period

·Have an enthusiasm for working with students;

·Have proven networking and public speaking skills;

·Be dedicated to providing a stimulating learning environment for students;

·Have a demonstrable commitment to pro bono, ideally through pro bono work or volunteering;

·Have an understanding of and commitment to the roles of both clinics and pro bono in the provision of legal services;

·Have excellent organisational and management skills;

·Have excellent verbal and written skills and ability to convey complex information in an accessible way;

·Be able to work under pressure and meet deadlines ;

·Be able to prioritise tasks;

·Be able to work as part of a team;

·Be able to use computer and information technology;

·Demonstrate enthusiasm, initiative and motivation

We hope we have caught your interest and very much appreciate it if you would agree to become a volunteer for SPSAS.

We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.

Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area

You will have the platform to take control and create your own success story.

Essential to the role

ü  Enhanced Disclosure and Barring Service (DBS) check

ü  Satisfactory references

ü  Has working knowledge of word, Outlook

Desirable

ü  Educated to GCSE level with English and Maths

Role and Responsibilities

· Have experience of fundraising would be ideal.

· Must have strong verbal and written communications skills.

· You will be measured against agreed key performance indicators.

· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.

· Strong time management skills and manage own administration with a keen eye for attention to detail.

· Be honest, reliable and knowledgeable about our services and how we support the local community.

National Clinical Officer (Paramedicine & AHPs)

Volunteer Role | Approx. 25 hours per month | 2 posts available
Location: 1 x South Wales | 1 x North Wales
(While each role will focus mainly on its base area, there is an expectation of providing support across all of Wales when required.)

About St John Ambulance Cymru

We’re Wales’ leading first aid charity, dedicated to saving lives and enhancing community health. Every day, our volunteers deliver care, compassion, and professional expertise across the nation — from first aid cover at local events to frontline support alongside the NHS.

About the Role

We’re looking for two National Clinical Officers (Paramedicine & AHPs) to join our National Clinical Team.
These key volunteer leadership roles will provide strategic clinical leadership, management, and expert advice to ensure our clinical services remain safe, compliant, and of the highest quality.

Working closely with the National Clinical Lead (Paramedicine & AHPs) and the wider National Clinical Team, you’ll help shape the direction of Paramedicine and Allied Health Professional practice across St John Ambulance Cymru.

Key Responsibilities

• Lead on the development and implementation of national clinical strategies.

• Support the recruitment, development, and engagement of Paramedics, Associate Ambulance Practitioners, and AHPs within the organisation.

• Provide expert advice on clinical governance, regulatory standards, and medicines management.

• Collaborate with colleagues across Wales to share best practice and deliver quality improvement initiatives.

• Represent St John Ambulance Cymru on relevant committees, forums, and professional networks.

• Support and mentor volunteers and healthcare professionals to maintain excellence in practice.

What You’ll Gain

• A unique opportunity to shape the future of Paramedicine and AHP practice in Wales.

• Experience in national-level clinical leadership.

• Professional mentorship and CPD opportunities through the National Clinical Team.

• The chance to represent your profession across Wales and the wider UK.

• The satisfaction of making a real difference within Wales’ leading first aid charity.

About You

You'll be registrated on the Health and Care Professionals Council (HCPC) with at least three years’ clinical experience. You bring energy, integrity, and strong leadership skills, and you’re comfortable influencing and collaborating at all levels.

You understand the opportunities and challenges of working within a volunteer-led organisation, and you’re committed to upholding our core values: Compassion, Quality, Inclusion, and Integrity.

Essential Requirements:

• HCPC registration

• Enhanced DBS clearance

• Valid First Aid and Group B Safeguarding qualifications - gaining this can be supported 

• Level 3 Safeguarding Adults & Children

• Minimum three years’ clinical experience

• Strong communication, problem-solving, and stakeholder engagement skills

Commitment

Approx. 25 hours per month
Initial three-year term, with the option to extend for a further three years.
Mentorship, training, and ongoing professional support are provided.

We’re looking for a motivated finance professional to join our Trustee Board as Treasurer, provide us with financial strategic direction and help us maintain our long-term sustainability

Working closely with our Chair and Chief Officer, your key responsibilities will include:

• Keeping the Board informed about its financial duties and responsibilities

• Guiding and advising the Board in the approval of budgets, accounts and financial statements

• Chairing the Board’s Finance Sub-Committee

• Reviewing the quarterly and year end accounts produced by our Administrator

• Presenting the year end accounts at the Annual General Meeting

• Ensuring that proper financial procedures and controls are in place to safeguard the charity’s resources

• Ensuring that the charity has appropriate reserves and investment policies

You don’t need to have been a trustee before, but you’ll need to:

• have recognised professional financial qualifications or experience

• ideally, have some knowledge or experience of charity finances

• be familiar with Quickbooks accounting systems and spreadsheets

• have the skills to analyse proposals and examine their financial consequences

• be able to explain complex financial information in an accessible way

• be able to exercise good independent judgment and if necessary to make difficult recommendations

• work effectively as part of a team

• have the time and flexibility to respond to the demands of the charity

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality, equality and data protection

• represent Citizens Advice professionally at all times

If you are interested in joining our successful and expanding service, as we continue to meet the advice needs of the diverse communities we serve, we would love to hear from you.

Inclusive Boards is pleased to be supporting Abbeyfield Living Society in their search for two Trustees and one Trainee Trustee.

Abbeyfield Living Society (ALS) is a charity providing housing, care and support to older people across England. ALS currently own 1,358 housing and care rooms/apartments across 63 properties and 28 counties in England, including sheltered housing schemes, care homes, nursing homes, and dementia care homes. ALS is seeking to recruit two Trustees and one Trainee Trustee to assist the Board of Trustees to ensure the future viability and sustainability of Abbeyfield by:

• Ensuring that ALS has a clear business plan that supports its vision, mission and strategic direction, and is focused on achieving these. 

• Being focused on the needs of residents and their wellbeing through the provision of high quality and compliant services. 

• Working in partnership with other trustees, the CEO and other senior staff, contributing to and sharing responsibility for the Board's decisions. 

• Complying at all times with the National Housing Federation's Code of Conduct for its board members and staff.

Given that community is at the heart of Abbeyfield, we are working towards a board that is representative of the people and communities we serve. A diverse board will help to broaden our reach, and ensure Abbeyfield is demonstrating its commitment to helping diverse communities. Furthermore, ALS has signed up to the National Housing Federation (NHF) Code of Governance 2020 which includes the requirement that:

 'The membership of board and committees comprises people with diverse backgrounds and attributes, having regard to the diversity of the communities the organisation serves and in line with the organisation's stated commitments to equality, diversity and inclusion' (para 3.4(3)). 

To these ends, we actively seek applications from a diverse range of candidates. ALS is deeply committed to inclusive working practices, so during the application process we commit to: 

• Offering a guaranteed first stage interview for disabled applicants who meet the minimum criteria for the role. 

• Covering travel costs to and from in-person interviews. 

• Making reasonable adjustments at every stage of the process - for example, arranging a BSL interpreter or accessible interview format as needed. 

• Providing recruitment documents in alternative formats, such as accessible Word versions, on request.

For this role, you will need demonstrable experience of operating in a senior leadership role/board level in charitable, public sector or commercial organisation. The new trustees will complement the skills of the existing Board and will each bring specialist knowledge and experience in at least one of these specific areas:

• Care &/or housing services management and CQC &/or housing regulation

• Property growth & development

• Artificial intelligence

Regardless of professional background, candidates must be able to contribute at a strategic level to steer and drive the strategy, ensure good governance, help to promote the reputation of ALS and be advocates for the Abbeyfield movement.

For more information about this opportunity, please download the Candidate Information Pack using the links on this page.

If you wish to apply for this position, please supply the following by 11.59pm on 02/11/2025: 

• A detailed CV, setting out your career history, with responsibilities and achievements 

• A cover letter (maximum two sides of A4) highlighting your suitability for the role for which you’re applying and how you meet the person specification. Please note that the cover letter is an important part of your application and will be assessed. Please note that the cover letter is an important part of your application and will be assessed.