Service manager volunteer roles in epsom, surrey

We're looking for a finance assistant volunteer who can support the financial administration of the charity using our finance software,  Xero. We The volunteer will support the Chair to undertake regular financial tasks such as budgeting, reporting, and audits while ensuring financial transparency. 
 

Key Tasks and Objectives

• Support the financial management of the Charity using Xero
• Data Entry: Recording financial transactions such as donations, invoices and expenses into our finance software, Xero.
• Weekly Reconciling income into Xero from GoCardless, Stripe, PayPal and other third-party agencies that facilitate donations being made to the charity.
• Maintain financial and accounting records, ensuring accuracy and consistency
• Assist with preparing payroll and/or pension information for submission to an external payroll provider (when required)
• Assist with the preparation of the accounts, quarterly and annual accounts for accountant annually as well as supporting funder financial reports
• Track the financial situation of projects
• Ensure that all necessary financial information is recorded accurately
• Assist with financial forecasting and budgeting
• Document Management: Organising and filing receipts, invoices, and other financial documents (digitally).
• Assist the Chair, volunteers or members of staff in understanding and using the accounting software
• Any other tasks that may be required from time to time or during the final accounts period, as appropriate.
• Assist with general administration relating to finances

Key Skills or Qualifications

Essential:

• Knowledge and experience of using Xero accounting software, including tracking project spending, managing volunteers’ expenses and department spending, uploading invoices, reconciliation, etc.
• Understanding of tracking financial data and information
• Experience of working in a bookkeeping role
• Accurate and up-to-date knowledge and experience of charity finance, SORP and other relevant frameworks
• The ability to quickly understand the needs of and challenges faced by our small charity organisation
• Strong numeracy and financial management skills
• Strong organisational skills
• Comfortable working remotely
• Ability to maintain strict confidentiality
• Ability to quickly understand the needs of our team, organisation and users of our services (we are not expecting you to have an awareness of the condition we support)
• Good initiative and ability to work with little direct supervision, but will ask for help when needed
• Ability to work flexibly on your own and as part of a team with enthusiasm and commitment

Desirable:

• Knowledge of charity accounting including restricted and unrestricted funding 
• Understanding of financial management within a charity
• Verbal communication skills
• Competent with communication tools

Key Benefits

You will come part of our small, friendly, forward-thinking charity team. We are focused on reaching people who may not have heard about the Charity or about the condition. 

You would have a key role in ensuring good financial administration, which is crucial to the continued work of Burning Nights CRPS Support. This is a fantastic opportunity for you to make a real difference to a small charity. You will be involved in ensuring we manage our financial inputs and outgoings in order to maintain the services and support we provide, allowing us to be a sustainable charity and fulfil our aims.

AMR Action UK (formerly Antibiotic Research UK) is the UK Patient Organisation for Antimicrobial resistance (AMR). Its legitimacy to advocate for patients, with policy-makers and with NHS systems, comes from its insight, and therefore through its patient support services, patient-focussed research and direct patient and public engagement activities.

The organisation is at an exciting stage of its development. Following the appointment of a new Chief Executive in late 2024 it has a new strategy in place and by greatly increasing its impact over the next 3 years intends to significantly reduce the harm from AMR across all four nations of the United Kingdom. The charity is also committed to expanding its services to meet the growing demand from patients and families directly impacted by AMR. This growth will be underpinned by a new name and new brand, a fresh approach to communications that will greatly increase awareness of the charity’s work with the UK public, and a new fundraising strategy that will both grow and diversify income and also increase sustainability.

The charity is now looking for a dynamic new Chair of Trustees who is excited by our plans, and by the difference this will make to peoples’ lives. Given the growth agenda for the period 2025-28, the suitable candidate at this point in time is likely to come from a commercial background, with a strong understanding of strategy, investment, business development, and communications in the context of a rapidly changing environment. They are also likely to have a track-record of successfully managing risk v reward in a growing business. Increasing donations from corporates and philanthropists is important to the charity at this stage in its development and the new Chair will be comfortable operating in these environments.

A key part of the role will be to support the new senior executive team charged with delivering the growth agenda, including establishing and maintaining a strong working relationship with the CEO.

This is a fully remote role, but the successful candidate must live in the UK. You would be expected to attend 1 strategy away day per year, and also to support the CEO in in-person meetings in London as and when required.

With a goal to help transform lives, change attitudes and create a society that works for autistic people, the UK's leading autism charity, the National Autistic Society, is looking for three new Trustees to join the Board and help navigate their future challenges.

Applications close Monday 12th January

Who we are

The National Autistic Society (NAS) is the UK’s leading charity for autistic people and one of the country’s major charities, with a turnover of around £100 million. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.

We are active across England, Northern Ireland, Scotland and Wales, and have a network of volunteer-run branches across the UK. As well as adult services and schools, we run a range of programmes, have dedicated diagnostic services and run specialist helplines. We also work closely with businesses, local authorities and the government to help them provide more autism-friendly spaces, deliver better services and improve laws. And we improve public understanding of autism and the difficulties many autistic people face.

We’re continuing to advocate on longstanding issues such as social care funding and campaign for what autistic people need to see in the forthcoming autism strategy in England and its equivalent in Northern Ireland, Scotland and Wales. We’re also growing our branch network – including national online branches – and we are working on a new mental health programme combining research, digital guidance and policy influencing.

This is a truly transformational and vital time to be part of our Charity. We are in the latter stages of our Vision to Reality Strategy for 2023-2026, which sets out the role of NAS in creating a society that works for autistic people.

We’re proud of what we’ve achieved – but there’s always more to be done. As the economic, social and political landscape changes, our strategy must evolve to reflect changes. We need to ensure we continue to increase our fundraising and commercial activities to deliver the scale of impact required.

We’re looking for three new Trustees to join our Board to help us navigate future challenges.

Who we are looking for

• Our Schools Governance Group

We are also looking for two Trustees to join our School Governance Group, one who will chair the committee and one who will be a member of the committee. Our family of schools includes our four independent specialist schools, supporting children and young people from the age of 4 to 22. We aim to make sure we are continually challenging our schools, keeping everyone safe, monitoring their progress and getting the best possible outcomes for all of our pupils in all of our schools.

Previously, we carried out a review of the local governance arrangements of our schools. Historically, the independent schools in NAS were governed locally by an LGB, which brought excellent opportunities for partnership working; however, as time went on, we required a model that would ensure consistency of challenge, support and monitoring across all our schools. We have amended our LGBs locally; the groups focus on partnership working, whilst the strategic direction, development, challenge and support for the executive, assurance and governance sits firmly with our Schools Governance Group as a sub-committee of the trustee board.

Our new Chair of the Schools Governance Group will have strong knowledge and experience of schools, school governance, the DfE and Ofsted and be a senior leader with experience in education and special educational needs. The new Chair of the committee will work closely with our Director of Education and Children’s Services, Chief Executive, Chair of the Board, Chair of the Independent Safeguarding Committee and our Trustee with safeguarding expertise.

The additional member of this committee will be someone who brings strong experience and insight in Special Educational Needs and Disabilities (SEND) and safeguarding. Your expertise will play a vital role in ensuring that our culture and decision-making processes fully reflect best practice in supporting children and young people with SEND, and in maintaining the highest standards of safety and well-being across our organisation.

• Chair of Quality & Assurance Committee

Our current Chair of the Quality and Assurance Committee will shortly be completing their term and we seek a successor with a strong background in adult social care and safeguarding, as well as a solid understanding of commissioning.

This is an opportunity for someone who can offer both constructive challenge and thoughtful support — a person who brings insight, curiosity and a balanced perspective to complex discussions. The ideal candidate will combine strategic oversight with a collaborative and compassionate approach, helping to ensure that quality, safety and continuous improvement remain at the heart of our work. They will be confident in asking the right questions, guiding reflective debate and fostering a culture of openness and accountability across the Committee and the wider organisation.

We’re looking for people who can provide strategic direction, appropriate oversight, scrutiny, challenge, leadership and passion to support our development.

We’re keen to ensure our Board is diverse in every way and we’re committed to ensuring our Trustees reflect our society, our Charity and the people we represent and support. We welcome applications from autistic people, their families and carers. To achieve greater diversity, we’re actively encouraging applications from people of all backgrounds and regions. We can work with you to make reasonable adjustments to ensure you contribute fully to being a member of our Board. Our Pioneer project is focused on ensuring our organisation is an exemplary employer of autistic people. This also extends to our Board.

• Time Commitment

The National Autistic Society Board meets four times, with one overnight strategy away day every year. Our meetings are a blend of face-to-face and virtual meetings. Our Trustees with education experience will join our School Governance Group, which meets quarterly, usually online. Our Quality & Assurance Committee also meets quarterly. We expect the overall time commitment to be approximately one day per month, including reading board papers, ad hoc conversations with board members and the executive and the opportunity throughout the year to visit our services and schools, as well as represent NAS at events.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close Monday 12th January.

Join Room to Heal as Chair to support the Board and Co-Directors, guiding governance, strategy, and transition while helping the organisation continue its mission of healing and community.

About Room to Heal

Room to Heal is a healing community for asylum seekers and refugees who have suffered torture and gross human rights violations. Our mission is to use the restorative power of community to help people heal from torture and organised violence and build meaningful lives.

What will you be doing?

Background

•  Room to Heal is entering a new chapter with the introduction of a Co-Director leadership model. The Chair will work alongside the Co-Directors and Board of Trustees to guide strategic decisions and ensure that governance continues to support the organisation’s mission of healing through community
• Room to Heal’s current Chair has provided valuable support to the organisation in recent years and will continue to be involved during the period of transition
• We therefore anticipate a collaborative handover process, with the incoming Chair working alongside the current post-holder to ensure continuity, stability and a confident transfer of responsibilities

Key Responsibilities

• Provide leadership to the Board, ensuring trustees uphold governance with integrity and accountability
• Chair Board meetings, guiding strategic conversations and supporting trustee oversight
• Guide long-term vision and strategy, balancing ambition with financial and operational sustainability
• Advise the Co-Directors on organisational planning, service evaluation, and staff development
• Oversee risk management, safeguarding, and financial controls to ensure safety and compliance
• Model the organisation’s values, fostering a culture of compassion, inclusion, and resilience

For full details please request the Candidate Pack from the Reach TrusteeWorks Team, at the email address provided.

What are we looking for?

We are seeking a Chair who can combine strong governance with compassion. We are looking for someone with:

• Experience in leadership, governance, or board-level roles
• Strong interpersonal and communication skills
• Strategic thinking, sound judgment, and an inclusive leadership style
• Empathy and a commitment to promoting wellbeing and resilience in vulnerable communities

Room to Heal was founded on principles of equality, respect, and justice, and these values continue to guide every aspect of our work. Our community includes people from many countries, languages, and faiths, and our strength lies in our diversity. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work. We are committed to offering equal opportunity for all, regardless of ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity.

What difference will you make?

Becoming Chair of Room to Heal means stepping into a role where leadership genuinely changes lives. This is an opportunity to guide a small, mission-driven charity through an important moment of transition and to help ensure that some of the most marginalised people in our society continue to receive the care, dignity and connection they deserve.

Your leadership will help Room to Heal remain resilient, focused and true to its values. Guiding two newly appointed Co-Directors and a dedicated board, you will help strengthen the organisation’s foundations and shape its future direction.

This is a rare opportunity to make a tangible difference at a time when strong, compassionate leadership matters most. If you are inspired by the idea of helping survivors of trauma rebuild their lives in community, we would love to hear from you. Join us in shaping the next chapter of Room to Heal.

Time commitment

The time commitment averages around one day per month.

Four Board meetings a year - usually hybrid, allowing trustees to join remotely or in person.

The Chair also sits on the finance subcommittee which meets online approximately every six weeks.

About Us

Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.

Our Work Environment Includes:

• On-the-job training
• Growth opportunities
• A relaxed atmosphere
• Flexible working hours

Job Description

SAPUK is looking for volunteers to assist with our support services, which run daily from 6am to 11pm. Volunteers will engage through our instant messaging support line, which operates via Meta and offers anonymous communication via our website. The service is managed through a free app, available for download on all smart devices.

Over the years, our dedicated team has supported countless individuals, helping them overcome feelings of distress and guiding them away from the darkness. As a volunteer, you’ll be part of a compassionate team, committed to providing life-changing support.

SAPUK offers regular training to help volunteers enhance their skills and gain invaluable experience. Volunteers will become part of a supportive, collaborative team that prioritizes mental health and the well-being of both those we serve and our volunteers.

Volunteer Requirements:

• A minimum of 6 hours per week (one shift, or split into two 3-hour shifts).
• Flexible shift options to fit your schedule, with shifts ranging from 6am to 11pm.
• We’re looking for individuals who can commit to at least one shift per week, though we’ll work to accommodate your availability.

Shift Patterns Available:

• 6am - 12pm
  1. 6am - 9am
  2. 9am - 12pm
• 12pm - 6pm
  1. 12pm - 3pm
  2. 3pm - 6pm
• 6pm - 11pm
  1. 6pm - 9pm
  2. 9pm - 11pm

Application Process:

• You must be based in the UK (no overseas applications accepted).
• Strong attention to detail and excellent communication skills are required.
• Strong proficiency in English is essential.
• Successful candidates will be contacted to complete an application and confidentiality form and provide two references (one work-related, one educational or work-related).
• Following the submission of the forms and references, we’ll arrange a call to discuss the role, then provide you with a training video.
• Volunteers will be added to our WhatsApp groups, and you’ll begin shadowing more experienced team members before taking on your own chats.
• Shadowing typically requires 9-18 hours, depending on your confidence level.

Please note: This role may be distressing at times. Our team is incredibly supportive, and volunteers are encouraged to reach out to team members whenever necessary.

Person Specifications

If you’re passionate about mental health and want to help those in need, SAPUK is the place for you. As a volunteer, you’ll make a significant difference while joining a caring and selfless team.

Requirements:

• Must be 18 or older.
• Minimum commitment of 6 hours per week, with flexible scheduling options.
• Must have WhatsApp and Facebook (or be willing to get them).
• A working email address and phone number linked to WhatsApp are required.
• Willingness to download an additional app and join multiple WhatsApp groups to communicate with the SAPUK team and support individuals.

Benefits:

• Remote work (work from home)
• Gain valuable experience
• Be part of a supportive team
• Work flexible hours, including days, nights, and weekends
• Volunteer benefits package

Job Type:

• Volunteer

Location:

• Remote (UK-based applicants only)

Job Type: Volunteer

Pay: None (Voluntary)

Expected Hours: Minimum 6 hours per week

Schedule:

• Day shift
• Night shift
• Weekend availability

Licence/Certification:

• DBS (preferred, not essential)

Work Authorization:

• Must be based in the UK 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Volunteer Opportunity: Chief Operating Officer (Non-Uniform Role)

Organisation: Ranger Cadets

Location: Remote Flexible / National

Commitment: Volunteer Leadership Role

About Us

Ranger Cadets is a new, independent, non-profit uniformed youth organisation with a bold mission: to engage young people in their communities, equip them with essential life skills, and unlock their full potential. We are non-political, non-religious, and proudly inclusive – open to all, regardless of background.

We believe every young person deserves the chance to shine, to belong, and to grow into the leaders of tomorrow.

The Role

We are seeking a dedicated Chief Operating Officer (COO) to lead the operational heart of Ranger Cadets in a non-uniform position. This is a vital volunteer role for someone who can translate vision into action, ensuring our programmes, systems, and people run smoothly and effectively.

As COO, you will:

• Oversee the day-to-day operations of Ranger Cadets nationally.

• Develop and implement systems for governance, safeguarding, and compliance.

• Support programme delivery, volunteer management, and organisational growth.

• Work closely with the CEO, trustees, and senior volunteers to ensure strategic goals are achieved.

• Champion efficiency, clarity, and inclusivity across all operational areas.

Who We’re Looking For

• A proven organiser with experience in charity operations, youth work, or community development.

• Strong skills in planning, systems design, and operational management.

• Excellent communication and problem-solving abilities.

• Passion for youth empowerment, social mobility, and community impact.

• Commitment to our values: non-political, non-religious, inclusive, and open to all.

What You’ll Gain

• The chance to shape the operational backbone of a national youth organisation.

• The opportunity to leave a lasting legacy for young people across the UK.

• A role that blends structure, impact, and community service.

How to Apply

If you are ready to bring clarity, structure, and operational excellence to Ranger Cadets, we would love to hear from you.

RANGER CADETS

#PreparedForLife

Join Room to Heal as a Trustee with financial expertise to support the Board in safeguarding the charity’s financial health, guiding strategy, and ensure its mission of healing and community continues to transform lives.

About Room to Heal

Room to Heal is a healing community for asylum seekers and refugees who have suffered torture and gross human rights violations. Our mission is to use the restorative power of community to help people heal from torture and organised violence and build meaningful lives.

What will you be doing?

Background

• Room to Heal is strengthening its financial resilience as it adapts to a more competitive funding environment. The charity’s finances are stable but closely managed, requiring careful cashflow oversight and strategic risk assessment
• The current Treasurer brings strong financial expertise, though the Board sees the benefit of an additional finance-skilled trustee to enhance collective confidence in decision-making

Key Responsibilities

• Support the board in interpreting financial reports and identifying trends or risks
• Advise on reserves, cashflow management, and funding diversification
• Contribute to financial planning and sustainability discussions
• Sit on the finance subcommittee and provide informed challenge and reassurance
• Act as a critical friend to staff on financial matters, without undertaking day-to-day delivery

What are we looking for?

We are seeking a Trustee with financial experience. We welcome candidates at different career stages - from senior finance professionals to those seeking their first board role.

• Strong financial literacy and confidence interpreting financial data
• Ability to assess financial risk and support sound decision-making
• Commitment to good governance and the mission of Room to Heal
• Collaborative approach with clear communication and analytical thinking

Room to Heal was founded on principles of equality, respect, and justice, and these values continue to guide every aspect of our work. Our community includes people from many countries, languages, and faiths, and our strength lies in our diversity. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work. We are committed to offering equal opportunity for all, regardless of ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity.

What difference will you make?

By joining Room to Heal as a Trustee, you will help secure the long-term sustainability of a life-changing service.

• Make a tangible difference - helping ensure the charity’s finances remain robust and resilient
• Shape strategy - contributing to decisions that directly affect survivors’ access to healing and justice
• Build your own experience - developing governance skills in a complex, purpose-driven environment
• Join a diverse and compassionate board - committed to integrity, inclusion, and impact

Your insights will help Room to Heal continue offering sanctuary and support to people rebuilding their lives after trauma.

Time commitment

The time commitment averages around 3-6 hours per month.

4 Board meetings a year - usually hybrid, allowing trustees to join remotely or in person.

Also attend the finance subcommittee - online approximately every six weeks.

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

We’re looking for detail-orientated, proactive people who’d like to use their research or writing skills to help strengthen our funding applications and impact reporting.

As a Research and Bid Support Volunteer, you’ll help identify funding opportunities, gather data and evidence, and support the preparation of grant proposals. You’ll also assist with compiling feedback and monitoring information that helps us demonstrate the difference our work makes.

This role is ideal for someone who enjoys research, analysis and writing and wants to gain experience in how charities develop projects and secure funding.

What You’ll Be Doing

• Researching grant opportunities that align with our programmes and priorities
• Helping gather data, statistics and community evidence to support funding applications
• Reviewing funder guidelines and eligibility criteria
• Assisting with drafting or formatting sections of funding proposals
• Collecting quotes, case studies and outcomes to demonstrate impact
• Supporting report preparation and data organisation for monitoring and evaluation

Skills and Qualities We’re Looking For

• Strong written and research skills
• Attention to detail and ability to analyse information clearly
• Organised and methodical approach to work
• Confidence using digital tools and online databases
• Interest in community development, funding or project design
• Discretion when handling sensitive or confidential information

What You’ll Gain

• Experience contributing to real funding applications and impact reporting
• Insight into charity fundraising, project development and evaluation
• Opportunities to build research, analysis and writing skills
• The satisfaction of supporting projects that bring lasting community benefits

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Volunteering in the shop

Our Eltham Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.