Service officer jobs in barnet, wrexham principal area

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We’re one of the largest student-led organisations in the UK and a charity with over 52,000 members. With a staff team of more than 150, a range of services including advice, sports, representation, volunteering and an annual turnover of more than £16m, we’re a growing organisation making impact for our members. 

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

The is a 0.8FTE part time role (29.2 hours per week across 4 days) and fixed term for 24 months. This role is based at our Bloomsbury campus with flexibility to work remotely up to 2 days per week.

Do you have experience working in supply chain management, procurement or a related field? Do you have an understanding of global sustainability issues? If the answer is yes, then we want to hear from you.

Our ideal candidate will have experience developing and implementing sustainability or procurement strategies, experience of developing sustainability plans for complex organisations and good knowledge of sustainable procurement principles, environmental standards, governance and social responsibility frameworks.

For full details on this role, please view the job pack attached below.

Interview Dates 

First stage interviews will take place online week commencing 8th September.

Second stage interviews will take place in-person week commencing 15th September. 

We are recruiting four part-time Regional Support Officers to work across Wales, providing direct support to eligible community groups and social enterprises through our membership services and programmes, and helping to nurture and connect the network of groups in each area.

We’re looking for enthusiastic and well-connected people who have direct experience of, and a passion for, the social and community business sector in Wales, and who have experience of running, developing and/or supporting community groups and enterprises. We need dynamic communicators, and people who can build relationships between groups and with key partners.

We want people with a variety of backgrounds and experiences who can contribute to a pan-Wales team of Support Officers, supporting community groups, social enterprises and development trusts who are driving the change their communities need for a brighter future.

• Job title: Regional Support Officer (x4) – North, Mid, South-West and South-East Wales
• Salary: £29,680 – £33,920 pa (FTE)
• Hours: 3 – 4 days per week (0.6 – 0.8 FTE), 21 – 28 hours per week
• Location: Remote, home-based
• Summary of Role: To support social enterprises and community groups through a range of direct interactions, resources, networking, and signposting, ensuring excellent member experience, retention and growth.

• Salary: £50,331 gross per annum

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 8 September 2025

About the role

Join ClientEarth as our next Grants Manager and play a vital role in securing the resources that power our mission to protect people and planet. In this role you will lead on renewing and managing income from major trusts, foundations, and institutional funders, while building strong relationships with some of our largest and most strategic partners. The role also offers the chance to help shape and deliver our fundraising strategy across Europe, the US, and Asia.

Meet your Manager

You will be managed by Jamil De Dominicis. Jamil joined ClientEarth in 2019 and is based in London. As Global Head of Grants, he leads the Grants Management team and oversees ClientEarth’s grants income from trusts, foundations and other statutory and institutional funders. Prior to joining ClientEarth, Jamil worked in various policy, research and grant management roles at the international affairs think tank Chatham House and the National Foundation for Youth Music.

Main Duties

• Manage a portfolio of grants from key Trusts, Foundations and statutory funders. Ensure that funders are aware of project performance, and that ClientEarth’s implementation is always in compliance with grant agreements. 
• Develop and produce well researched and comprehensive proposals and reports to existing donors that meet funding priorities and requirements, within the submission deadline and oversee the coordination of Programme, Development and Finance teams as required for effective grant management. 
• Work closely with the Global Head of Grants, Grants Management Lead and wider Development Leadership on budget forecasts and donor pipeline to ensure effective, joined-up cultivation of prospects and income generation. 
• Oversee, review and, as appropriate, sign–off on the work of line managed staff (including reports, proposal, and other written material for internal and external purposes). 
• Support the Global Head of Grants to develop and implement the team’s annual planning and wider fundraising strategy. 

See the job description (below) for a full list of duties for this role.

Role requirements

• Significant and demonstrable experience of working in a fundraising, grant management or a project management role for a charity, NGO, private or public entity (essential)
• Significant experience of drafting complex proposals for trusts, foundations and statutory institutions and securing multi-year, six and seven-figure grants (essential)
• Experience of successfully managing donor relationships, from cultivation to stewardship encompassing both personal engagement with funders and/or coordinating the input of colleagues from across the organisation (essential)
• Excellent interpersonal and teamwork skills, with ability to foster positive working relationships with diverse internal and external stakeholders, including and especially with funders (essential)

See the job description (below) for a full list of requirements for this role.

We are also advertising another role in our Grants team for a Grants Officer. Please feel free to review the role here: ClientEarth | Careers

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

A fantastic opportunity to join a small but growing team of committed staff working to support children with brain tumours and their families.

Leading our T&F applications, you will have a deep-understanding of the trusts and foundations (as well as corporate foundations) landscape and you will have experience of working with Senior Management Teams to ensure successful applications for larger grants (£20k+).  You will have proven success in securing multi-year funding and building healthy pipelines with the skills to write compelling and evidence-based applications and reports.

Remote role with travel to our Cambridge office at least quarterly.

Job Summary: Coordinating and improving student democracy to ensure all student voices are heard and acted upon

Who we are
 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. 
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE).  Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives. 

 

About the job
 

LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student democracy. The successful candidate will support the Student Voice Team in the delivery of LSESU’s democratic processes, and lead on key projects such as our annual elections.
 

This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
 

Who are we looking for?
 

We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
 

Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
 

Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
 

 Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

• 25 days of holiday per year (pro rata)
• Additional closure periods at Christmas and Easter
• Free LSE Students’ Union gym membership (including advice from dedicated professionals)
• Cycle to Work scheme enabling significant savings on bicycle purchase
• Access to LSE staff training courses
• Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
• Flexibility for work-life balance
• Interest-free travel loan

How we recruit
 

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
 

Part 1: Supporting Statement (cover letter) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for an interview.
In your cover letter, please address the following three questions:
 

·       Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?

·       Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.
 

·       Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.

 

Part 2: (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. 
 
Part 3: CV
 

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Want to apply?
 

To apply please complete an online application.
 

Recruitment Timeline:
Applications close: 7th September 2025

Shortlisting: w/c 8th September

Interviews: 18th September 2025

 

Interviews will be held for shortlisted candidates on the 18th September 2025. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.
 

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

About The Role

St Mungo’ s Hackney Move On service provides semi-independent accommodation consisting of 39 bed spaces split between 7 shared properties to people exiting short stay/long term hostel/supported housing provisions in preparation for independent general needs accommodation. Clients accessing our services have all experienced homelessness, may be in recovery for substance or alcohol use or an addressed mental health need or are currently positively engaged with external services around any identified needs.

Our team is looking for a Housing and Lettings Worker who will play a key role in providing a welcoming, safe and supportive environment while providing housing and tenancy related management support to clients at the service. You will be responsible for the quick turn-around of bed space voids and supporting new/current clients with benefits claims, accessing relevant health care and treatment appointments and signposting to other relevant support services. Additional responsibilities will include:

• Working as part of a team in to ensure that a person-centred approach is taken when working with clients
• Advice and assistance to clients in relation to fulfilling tenancy conditions
• Advice and assistance to clients to identify and access move-on options
• Taking the lead on the process of clearing rooms when residents leave, deal with housing management and maintenance issues across our 7 sites and support the day to day running of the office and other communal areas.

Hackney Move On is staffed on a rota basis between the hours of 9am–9pm, including weekends and Bank Holidays and includes periods of lone working.

About you

This role will suit people with some experience of housing or property management, experience of providing excellent service and managing complex and difficult situations in relation to people. You should also have:

• Good communication skills and the ability to work with others whilst managing your own time.
• A non-judgemental approach to working with homeless people and an understanding of the needs and support requirements of vulnerable clients on low (or no) incomes; including those with mental health and/or substance dependency problems.
• Ability to learn internal systems, processes and IT applications to manage compliance within the service.
• Good organizational and time management skills.

St Mungo's is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 2nd September 2025

Interview and assessments on: w/c 15th September 2025

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Work Place

· Great Pay and Other Benefits

This is an opportunity to join Refuge as a Health IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). You will work closely with victims of VAWG from the point of crisis, to provide high quality independent advocacy and support to survivors of VAWG at the highest risk and their children.

The Health IGVA will train and provide ongoing support to GP practices and other health professionals and providers to enable primary and secondary care staff to be able to effectively talk to their patients about gender based abuse and different strands of Violence Against Women and Girls (VAWG): including Domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, Female genital mutilation (FGM)​/cutting , Forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth.

The post holder will work in partnership with the local Integrated Care Board (ICB) and the Gaia Service Manager to proactively develop and maintain links with health providers in the local area and build links with health professionals and support agencies. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support.

The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 4 September 2025

Interview Date: 18 and 19 September 2025

PR and Communucations Manager

Responsible to: Head of Fundraising and Communications

Hours: 35 hous per week

Location: Hybrid working, home and office based - Amersham, Buckinghamshire

Job Description

We’re looking for a dynamic and imaginative communications professional to help raise the profile of Roald Dahl’s Marvellous Children’s Charity, drive engagement and expand our reach and influence. You’ll share the extraordinary impact of our Roald Dahl Nurses, capturing and telling powerful stories of seriously ill children and their families in ways that inspire, engage, and drive action.

From securing local and national media coverage to building authentic relationships with celebrity supporters, you’ll use your creativity and energy to keep our profile high and our mission front and centre.

The PR and Communications Manager will explore innovative methods to promote the brand and its activities to the right audiences through targeted campaigns, significantly contributing to the fundraising efforts of the organisation. You will be working as part of a collaborative and supportive Fundraising and Communications Team, working closely with the Brand and Marketing Manager and Director of Fundraising and Communications.

If you have the skills and experience described and have a passion for making life better for seriously ill children, we’d love to hear from you.

Responsibilities to Include:

PR & Media

· Enhance the charity’s profile among targeted audiences through strategic PR activities and diverse media channels, both B2C and B2B.

· Proactively cultivate, build and maintain relationships with media partners at local, regional, and national levels in both trade and consumer media, including print, online, and broadcast platforms, as well as with individual journalists.

· Write compelling and clear press releases, blogs, articles, and statements to effectively communicate our messages.

· Respond promptly to press enquiries for comments, views, and supporting information, and maximise opportunities for further engagement on relevant topics.

· Support the fundraising team by highlighting partner stories, managing PR efforts, and supporting events.

· Lead the pursuit of media-related funding opportunities, such as The Times and Sunday Times Christmas Appeal and corporate opportunities like BGC and ICAP days.

· Manage nominations for relevant awards to gain recognition and support for the charity.

· Pursue and implement strategic media partnerships to enhance visibility and outreach.

· Work with the Chief Executive to liaise with Her Majesty, The Queen’s press office when applicable, particularly on key events

Content Creation & Storytelling

· Gather and write compelling stories to share our impact with funders, supporters and media through interviews our families, ensuring brand compliance and accessibility.

· Ensure consent is obtained and materials are stored securely in line with GDPR and privacy policy.

Celebrity and Talent Management

· Strategically manage our ambassador programme, keeping our mission prominent and visible, including securing new patrons and ambassadors

· Build authentic relationships with a network of celebrities and influencers to champion our cause.

· Create memorable moments and engaging content with famous supporters that resonate with audiences.

· Ensure our values and vision are highlighted in every celebrity collaboration.

Communications

· Develop, implement, and manage a comprehensive Communications plan that aligns with our mission and goals and marketing and brand work, maximising the impact of planned activities

· Ensure our story is told in the most compelling way by collaborating with our Programmes team, Roald Dahl Nurses, and their patients and families to create evidence-based, impactful case stories, imagery, videos, and films.

· Create and deliver both long-term and annual communications strategies, addressing local, regional, and national activities.

· Handle crisis communications professionally and efficiently, maintaining the charity’s reputation.

· Work collaboratively with internal teams and external partners (including funders) to ensure consistent and effective communication across all channels.

· Track and evaluate the effectiveness of communications activities and campaigns, providing regular reports and insights to senior management.

· Work with Director of Fundraising and Communications and Brand and Marketing manager to lead the creation, development, and implementation of impactful awareness and fundraising campaigns that amplify our messages, expand our reach, drive growth, and maximise income generation

· Forge partnerships with key stakeholders, including media, to extend the reach of our campaigns.

· Develop and manage effective relationships with relevant internal and external stakeholders, including supporters and trustees, media, other charities, companies, and healthcare professionals.

Teamwork & Administration

· Analyse communications quarterly, preparing information for the trustee sub-committees with up-to-date coverage examples to share with the team and Board.

· Monitor and share relevant charity and media with the wider team and Trustees

· Keep shared drive and CRM (Beacon) records up to date.

· Participate in team meetings across fundraising, programmes, and communications.

Other Information

This job description helps the post holder to understand their main duties. It is not exhaustive, and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.

- The post holder will be required to travel within the UK, for example to visit with partners or to attend meetings in other parts of the country. This may occasionally require overnight stays.

- The post holder may also be required to undertake occasional evening and weekend work when, for example, to meet with families, attend events or need to meet with partners.  There is flexibility with hours during the working week in acknowledgment of this.

- Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check.

- The appointment is subject to the satisfactory completion of a probation period.

- Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties, we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively.

- The post holder will have the right to work in the UK.

About the role

We’re looking for an experienced and motivated Operations Lead to play a vital role at the heart of our organisation. This is a senior, hands-on post that combines strategic oversight with day-to-day delivery across all core operational functions - including HR, governance, IT and data, finance administration, and internal systems. You will lead the development and continuous improvement of the charity’s infrastructure, ensuring we are well-run, compliant, and set up to deliver real impact. Working closely with the Chief Executive and senior leadership team, you’ll take ownership of the systems and processes that enable our frontline work and support our future growth. The role involves both direct delivery and coordination - particularly through managing relationships with key external service providers in IT, HR, and finance. You’ll ensure these partnerships are effective, responsive, and aligned with the organisation’s needs. There may also be future opportunities to line manage an Operations Assistant or similar role, as the organisation continues to grow and develop its internal capacity. This is an exciting opportunity for someone who thrives on problem-solving, values good systems, and wants to help build a resilient and well-run organisation from the inside out.

About You

You’re an experienced operational professional who takes pride in making organisations work smoothly, efficiently, and compliantly. You have a strong track record of leading core operational functions - from HR and governance to finance processes, IT systems, and internal infrastructure - and you’re confident balancing both day-to-day delivery and strategic oversight. You understand what it means to work in a small charity: you're flexible, solutions-focused, and comfortable rolling up your sleeves when needed. But you also bring a mindset for continuous improvement - always looking for ways to strengthen systems, manage risk, and support others to do their best work. You’re confident working with external providers and partners, ensuring that outsourced support (in areas like HR, IT and finance) is well-managed and meets the needs of the organisation. You communicate clearly, build strong relationships across teams and disciplines, and take a thoughtful, values-led approach to your work. Most of all, you're motivated by the chance to contribute behind the scenes to meaningful change — ensuring that the operational foundations are in place for the charity to thrive and deliver real impact.

About Z2K

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do. 

How to apply

Please visit our website to view the full candidate pack and to complete the application form

Deadline for appications is Midnight 14th September 2025

Social Work Practice Consultant​ x3 - (North East, North West and Scotland)

Making a Difference in Foster Care!
We are seeking three dedicated and experienced Practice Consultants to join our team and help deliver transformative fostering support across the North East, North West England and Scotland.

This is a unique opportunity to drive improvements in fostering practice and positively impact the lives of children and young people in care.

Positions Available

• North East England
  • Salary: £42,630 – £47,705 FTE (pro rata £34,104 – £38,164)
  • Hours: 28 hours per week
  • Location: Home-based/Hybrid. Travel across the North East is required, with occasional UK-wide travel.

• North West England
  • Salary: £42,630 – £47,705 FTE (pro rata £34,104 – £38,164)
  • Hours: 28 hours per week
  • Location: Home-based/Hybrid. Travel across the North West is required, with occasional UK-wide travel.

• Scotland
  • Salary: £42,630 – £47,705 FTE (pro rata £25,578 – £28,623)
  • Hours: 21 hours per week
  • Location: Pan-Scotland. Office base in Glasgow. Travel across Scotland is essential, with occasional UK-wide travel.

About the Role

As a Practice Consultant, you will be part of a dynamic and supportive team delivering services in Advice, Advocacy and Mediation, Training, and Practice Consultancy. Your work will contribute to our mission to empower, enrich, and support the relationships at the heart of the fostering community.

You will:

• Deliver high-quality training and consultancy services to fostering providers and carers.
• Support the development of fostering policy and practice across the UK.
• Champion trauma-informed, child-centred, and solution-focused approaches.
• Contribute to our publications, resources, and events.
• Build strong relationships with stakeholders and support membership engagement.

About You

We are looking for passionate professionals with:

• A relevant qualification (e.g., social work) or substantial fostering experience.
• Experience in training, mediation, and advocacy.
• Excellent communication and interpersonal skills.
• A sound understanding of fostering legislation and practice.
• Confidence in working both independently and collaboratively.
• A flexible and proactive attitude to travel and service delivery.

About the Organisation

You will be working for the UK’s leading fostering charity, to ensure that every child in foster care can thrive. The charity provides training, support, and resources to foster carers, influences policy, and campaigns for positive change.

They are committed to diversity, equity, and inclusion, ensuring all team members feel valued and empowered. If you want to be part of a charity that makes a real difference, we’d love to hear from you!

What We Offer

• 38 days leave (including bank holidays)
• Flexible and hybrid working arrangements
• Enhanced maternity, adoption, and sick pay
• Pension scheme and life assurance
• Employee Assistance Helpline (24/7)
• Eye care contribution
• Season ticket loan
• A supportive, inclusive workplace culture

Key Dates - Closing date for all roles: 9 September 2025

North East & North West England roles:

• Shortlisting: 11 September 2025
• Interviews: 17–18 September 2025
• Location: In person in our Southwark office or via Teams (by exception)

Scotland role:

• Shortlisting: 12 September 2025
• Interviews: 25 September 2025
• Location: In person at our Glasgow office or via Teams (by exception)

Other roles you may have experience in could include: Fostering Support Worker, Family Support Worker, Children’s Project Worker, Social Care Worker, Training and Development Officer, Youth Support Worker, Community Engagement Officer, Supervising Social Worker, Learning and Development Officer, Childcare Worker, Policy and Practice Officer, Looked After Children’s Social Worker, Child Protection Officer, Inclusion and Diversity Officer, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking a Head of Supporter Engagement to join our dynamic team. In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance our Public Fundraising Programme, which covers Individual Giving, Lottery, Challenge Events and Legacy income. Having invested in the team’s capacity, we aim to grow income from c. £1m to £1.8m over the next few years. This in the broader context of a total voluntary income target for the charity of £5m-£6m.

The Head of Supporter Engagement leads a team of seven which includes three direct reports: Community Fundraising Manager, Individual Giving Manager and Database Manager. As part of the senior leadership team within the Fundraising & Communications Team, you will contribute to the wider leadership and decision making in the department, acts as a role-model for our values and build strong relationships outside our team, such as with Finance and the Care Team (service delivery).

You will play a key role in building and maintaining relationships with existing and prospective supporters of Noah’s Ark. You will ensure our supporters have the best supporter experience possible, to make them feel engaged and motivated, valued and informed about the impact of their donations. You will be responsible for developing implementing strategies for donor acquisition and retention, managing communications with our supporters through various channels. You will have a great degree of freedom to innovate and bring creative flare to our programmes, building your decisions on solid data, donor insight and best practice.

ABOUT YOU

You will be a dynamic, agile, dedicated, reliable and highly organised professional ready to play a significant role in growing income. An exceptional communicator with exemplary line management skills who is hands-on and leads by example. You will have demonstrative experience in people and programme management within Public Fundraising, with an impressive track record of success. You will welcome a challenge, thrive on responsibility and be able to keep a cool head under pressure. You will be friendly and empathetic with a collaborative mindset to achieve to ambitious goals.

We encourage you to apply if:

• You are an experienced manager, with extensive skills in Public Fundraising / Supporter Engagement
• Have proven yourself to be an incredibly effective manager (people and programmes)
• Are keen to grow professionally and believe you could thrive in our award-winning team

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Major Gifts (Trusts) Manager

Location: Home Based, United Kingdom

Group: Social Impact

Vacancy type: Permanent

35 hours per week

£35,000 - £40,000 per annum / pro rata (plus allowances) 

Remote

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way. 

This role sits within our Social Impact Group and you will work closely with Senior Major Gifts Manager, AD of Philanthropy (Major Gifts), Director of Philanthropy & Partnerships, Major Appeal Programme Director, Executive Director Social Impact and senior leaders at all levels to identify and access new and existing networks of wealth, opportunity and influence.

Our step-change in impact with children will be achieved by a step-change in our philanthropy & partnerships: as a Major Gifts (Trusts) Manager, you'll play a crucial role in this transformation through development and personal leadership of a portfolio of trusts and foundations that contribute major grants and donations (over 5 figures+) and support

In order to be successful in this role, you must have: 

-Relevant knowledge and experience gained in a role applying for significant funding with demonstrable track record of securing grants/donations valued at 5-figures+

-Strong knowledge and successful track record delivering significant income through successful funding applications with trusts and foundations

-Expert knowledge of developing compelling funding applications with experience of developing powerful and impactful cases for support and giving proposals

-Knowledge of legal, regulatory and ethical environment of trust fundraising

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer. 

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more. 

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on 15th September 2025

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Communications Manager your responsibilities would include: -    

1. Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers 
2. Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
3. Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers. 
4. Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
5. Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.

About you

To be successful in this role you will need:

Leadership and management 

• At least 3 years of experience in a senior communications position, ideally within the charity or public sectors

• Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
• Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.

Communications and stakeholder engagement 

• Proven experience of developing and delivering marketing and/or communications plans 

• Outstanding verbal and written communication skills
• Skilled copywriter able to communicate messages in a clear and engaging way

IT and digital experience  

• Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
• Ability to simplify systems and processes, particularly spreadsheet-based workflows
• Experience using CRM systems, analytics tools, email marketing software, and social media platforms

Fundraising and project management 

• Previous experience working in support of fundraising campaigns, or relevant marketing approaches 

• Project management experience: leading others to oversee and manage projects, events or campaigns.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview process

The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process 

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.  

Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.  

Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:  

Stage 2: 23 September 2025 - formal face-to-face interview in London.  As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.  

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious