Service officer jobs in glasgow

This role is homebased with regular travel to South West and London, and occasional travel to Birmingham for team meetings.

Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.

Who are we looking for?

We require someone with excellent skills and knowledge in communications, public relations and marketing with at  least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.

Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in the South West or London as regular travel (usually at least one community visit per week) will be required to Bristol, Gloucester and London.

If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.

What we offer

· £30,400 per annum pro rata

· Working hours: 4 days per week (30 hours), Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development:  Individually tailored induction, ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

The Senior Bid and Funding Officer is a new role for Involve as we seek to build the infrastructure to support the growth that we have experienced in recent years.  This role will sit within our Finance & Support Services function and will work alongside colleagues at all levels in the Innovation & Practice, Capacity Building & Standards and Advocacy & Communications functions to identify and provide compelling proposals in response to fundraising and tender opportunities. 

As Senior Bid and Funding Officer you will be responsible for identifying fundraising opportunities to bring forwards to the team for evaluation and coordinating the submission of returns ensuring high quality tenders are produced that meet the needs of funders and commissioners.  You will support function leads in monitoring fundraising outcomes and comparing to income generation targets, developing a database of funders and improving tender response processes to reduce the administrative burden of tender responses without compromising on quality.

Our ideal candidate will have experience of managing the tender return process in other organisations, either in a commercial or charitable sector environment. You will bring strong project management skills, be able to coordinate tender submissions to set deadlines and have an inquisitive mindset to enjoy researching opportunities and thinking creatively how Involve can meet funder requirements while also advancing our mission.

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team. We are flexible but you must be comfortable with regular travel both for project work and for Involve team activities.  Must be able to travel to deliver work across the UK.

Please see our website for more details. 

Are you a confident communicator with a knack for storytelling?

Can you craft content that captures attention across social media, press and digital platforms?

Are you passionate about the power of communities to improve lives?

If so, we have an exciting opportunity in our newly formed Communications Directorate, where you'll play a key role in delivering impactful communications—primarily focused on our dormant assets funding.

Our current dormant assets programme, Young Start distributes money from dormant accounts on behalf of the Scottish Government to projects that are run for and by young people aged eight to 25.  Since 2012, it has distributed £75 million to thousands of projects across Scotland.

Working to the Strategic Communications Lead for Scotland you will be responsible for telling the story of our dormant assets funding across social media, press and digital platforms to a variety of audiences.

Responsibilities include:

• leading on all regular announcements of dormant assets funding to the media and stakeholders
• interviewing young people behind the projects to produce engaging content for media features, case studies and online social media channels
• managing the yearly production of the Young Start Annual Report, at the request of the Scottish Government.
• Support proactive communications campaigns from story identification to coverage
• Build and maintain relationships with Scotland’s national, regional and specialist media.
• Respond to dormant assets related media enquiries and contribute to rapid response communications during reputational issues.
   

About you

You will be comfortable speaking to a wide range of stakeholders including children and young people about the impact that the funding is making in their lives and telling their stories with duty of care and a creative and engaging approach.

You will be collaborative in nature and enjoy working proactively and in partnership with colleagues across the Fund. An open, supportive and flexible team working approach is necessary.

You will be adept at managing a busy and varied workload.

There can be occasional weekend and evening working to suit the needs of young people, but most of our work takes place on weekdays in normal working hours.

Interview Date: 18th and 19th August - virtual

Location: Scotland, Hybrid

On application, please align your supporting statement to the criteria below

Essential

• Strong communications skills, both written and oral
• Background in integrated communications activity, using a variety of channels
• Ability to work with a wide range of stakeholders and to develop strong relationships
• Project management skills; confident working in a matrixed organisation with competing deadlines
• A good understanding of the Scottish policy context the Fund operates in”

Desirable

• Evidence of interest and experience in the Fund’s ‘helping children and young people to thrive’ mission.
• An understanding of Scotland’s media landscape
• Experience of producing and repurposing content for a variety of platforms such as press releases and social media channels

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Pregnancy Options Centre (Options) are seeking a Fundraising Officer to raise funds for our counselling and education services: supporting people in crisis or distress around unplanned pregnancy or pregnancy loss experiences and educating the next generation on matters surrounding sexual health and healthy relationships. The post-holder will be responsible for raising funds from grants/trusts applications, and for developing and maintaining donor relationships. The role also has scope to grow and develop relationships with local businesses and individual giving to increase our income diversity.

Pregnancy Options Centre provides free, non-directive help and support to anyone facing an unplanned pregnancy or struggling following an abortion or pregnancy loss. We offer a safe, non-judgemental environment where clients can explore their thoughts and feelings surrounding their situation and experiences. Alongside our counselling service, our Education project delivers interactive workshops to young people on topics surrounding healthy sex and relationships, self-esteem and the three options following an unplanned pregnancy: abortion, adoption and parenting.

Fundraising Officer Job Description

Key Responsibilities Fundraising and Finance:

• To carry out and contribute to the fundraising strategy
• Write comprehensive and compelling funding applications to Trusts and Foundations, tailoring them to meet a range of criteria
• To research and develop new funders to support the achievement of fundraising goals
• Build, nurture and maintain positive relationships with current funders, corporates and donors by stewarding them well.
• Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
• To maintain up to date and accurate funder and donor records
• Work with project leads to identify and produce case studies/ service user statistics to demonstrate the impact of the charity’s projects
• Work with the CEO on community fundraising events, either organised by the charity or supporters.
• Explore innovative ways to diversify and expand Pregnancy Options Centre’s fundraising efforts.
• Work with the CEO to devise supporter care procedures for donors to ensure they feel valued by their interactions with us.
• In conjunction with the CEO, attend relevant networking events to increase the charity’s visibility and secure new partnerships.

Other:

• To provide quarterly reports for Trustee meetings
• To attend monthly staff meetings
• To carry out all such reasonable duties as may be required as part of the role instructed by the CEO
• To support and work within the Ethos of the Charity
• To attend regional or national events as required, including networking within the Pregnancy Centre’s Network (PCN)
• To attend Trustee meetings, when required, to give updates and feedback.
• To be familiar and comply with all the charities policies and procedures.

All appointees must comply with Options’ safer recruiting policy which includes self- disclosure forms, references.

In line with general data protection regulation (GDPR) legislation 2018, it is the responsibility of this post to ensure that all computerised and written personal information relating to Options’ clients, staff or volunteers to which they have access, is regarded as strictly confidential. Options maintains confidentiality within the service, subject to its confidentiality policy.

To apply, please send a CV and covering letter to Anna Madge through the Charity Jobs Website. 

Employment offers will be subject to two references, a basic DBS check and a right to work check.

Closing date: 24th July 5pm

Interviews: Shortly after

Location: Working remotely from home across the four nations of the UK, occasionally co-working spaces, with occasional travel.

Start date: As soon as possible (Autumn 2025)

Salary: £69,080 (F/T pro-rated for 0.6FTE to £41,808) 

Benefits: 30 days Annual holiday (18 days pro rata). Pension Scheme. Flexible working arrangements. Access to co-working budget

Hours of work: Part Time at 0.6 FTE worked flexibly around business needs at 21 hours per week

Contract type: Permanent contract

Do you want to play a vital role in supporting a charity who are reshaping the systems that support children and young people across the UK? Are you a values led finance and operations leader who thrives on both strategic thinking and hands-on problem solving? Can you help steward a high performing, mission driven organisation through its next phase of growth and impact?

Dartington Service Design Lab is a national charity that harnesses experience, cutting edge evidence and design to tackle the challenges children and young people face today, securing thriving futures for tomorrow. As we move forward with our refreshed strategy, we are looking for a new Director of Finance and Operations to join our Senior Leadership Team.

This is a unique opportunity to lead the Lab’s operational heart; from finance and governance to people, culture, IT and compliance. You'll work closely with the CEO and leadership team to ensure our infrastructure is not only effective and efficient, but enabling of bold, systemic work across the UK. The role balances high level financial strategy and organisational leadership with routine financial reporting, oversight of day-to-day operations and actively supporting team wellbeing. It will suit someone confident operating strategically at an Executive and Board level, but who’s also comfortable rolling up their sleeves in a small, agile organisation.

We are seeking someone with significant experience in finance and operations leadership, ideally in a non-profit, consultancy or values driven setting, who is committed to equity, anti-racism, and social justice. This is a 0.6 FTE role (21 hours/week) and we welcome applications from those looking for flexible or part-time senior leadership work that makes a real difference. To support the removal of barriers to colleagues contributing fully as employees and to address equity considerations, we have a flexible working policy that trusts individuals to manage their time, working flexibly to deliver against our commitments, for example the 21 hrs can be condensed over 3 days or worked over 4-5 days.

As a team, we operate remotely across the UK with regular project-related travel. Our staff work from home or when appropriate, together in local co-working spaces, and normally, a few times a year we meet as a whole team for a few days to develop and connect. 

Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.

Candidates should be aware that, in line with our commitment to equity, we have made the decision not to negotiate regarding salary on appointment or progression. The evidence shows that negotiation of salary is an inherently inequitable process that marginalises women and those from racially minoritised communities. We do, however, have a transparent grade and scale structure for all those in the Lab which, based on organisational affordability and satisfactory performance in role, will result in an increase to salaries every two years up until the ceiling of that particular role’s banding. 

The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.

If this sounds like you, we’d love to hear from you. Find out more in the Candidate Briefing Pack. 

Data Officer

We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.

Position: SIT53 Data Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: Full-time, 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have a proven record of:

• Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an outstanding Christian leader with a track-record of collaborative international working? Are you looking for the next opportunity to use your skills and experience for the benefit of a global organisation? If this is you, then you are invited to apply for the role of Chief Finance Officer at Open Doors International.

The global Chief Financial Officer of Open Doors International has a key leadership role both within the line-managed Open Doors International entity, and more widely across the Global Finance Network of development and field offices. The CFO reports to the CEO and works closely with other executives on all strategic and tactical matters as they relate to Financial Planning & Analysis, Financial Accounting (including transactional management and audit), Risk & Compliance, Treasury & Cash Management, Financial Data & Systems, Field Finance, Development Finance and Transformational Programs.

The CFO ensures Open Doors International is known for its excellent stewardship by delivering world-class and well-coordinated financial functions that contribute to excellent operations, risk management, forward-planning and mature governance.

You will:

• Be an experienced CFO with a strong track record of operating in international organisational structures, with exposure to developing markets, complex treasury and money transfer functions, and high-risk environments.
• Have experience of leading strategy formation, team supervision and timely delivery in a complex network or matrix style structures.
• Enjoy and have a matured gift of forward-planning, helping the Board, Executive Leadership Team and colleagues benefit from transparent budget plans in a dynamic missional context that will demand agility.
• Employ wise risk assessment in a context of faith, so that Open Doors can, with effectiveness and great sophistication, deliver its ministry in very challenging and at times restrictive environments.
• Bring a servant-hearted leadership gifting, including the ability to lead through influence and build consensus amongst divergent senior stakeholders; inspire trust; and take a highly relational and capacity-building approach with their colleagues.
• Have excellent communication skills - written, verbal and able to deliver insights with data; effective with a range of audiences from local staff to Board level
• Exhibit grace, to patiently but persistently mature a complex organisation moving through significant phases of growth in a rapidly evolving external environment

Your responsibilities are under the following headings (for a full explanation, please read the attached pdf):

• Strategic Financial Leadership
• Management Reports & Communication
• Accounting & Financial Controls
• Treasury and Cash Management
• Risk Management & Compliance
• Innovation & Transformation
• Leadership and People Management

Person Specification

KEY QUALITIES

Open Doors believes that spiritual maturity, character and behaviour are as important as financial competence, therefore the CFO is:

• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take financial decisions, founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future finance leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.

KEY SKILLS AND EXPERIENCES

• A highly skilled Finance professional, who demonstrates an appetite for continued learning and personal development.
• Approximately 15 years of senior finance operational leadership experience prefered in multi-national commercial sector and/or international charity sector.
• Significant team management experience, including remote working across different time zones.
• Proven ability to lead change, including working well across many operational disciplines (Field programs, IT, Legal and HR teams, for example).
• Oversight of a complex treasury function providing financial access across geographical locations.
• Experience communicating and providing reports to Board Audit & Finance Committee.

Open Doors International will offer a competitive salary for the post. We are open to applications from anyone who is suitable for this role, regardless of their current location, with a willingness to be located within -6hours/+2 hours Central European Time zone for ease of communication within a dispersed global ministry.

Shortlisted candidates will be invited to an MS Teams Interview with the Open Doors International search panel. Finalist Candidates will be asked to come to Netherlands for in-person interviews on 5 September. The Open Doors International search panel members are very aware that this is a two-way discernment process, therefore we encourage each applicant to pray to the Lord and consult their trusted and closest fellow Christians as they consider this opportunity. The successful candidate will be expected to take up the post of CFO as soon as is reasonably possible.

Thank you for taking the time to prayerfully consider this opportunity and to learn more about the work of Open Doors International.

Job Summary

Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.

You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations

This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.

We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.

Responsibilities

As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:

Client Support

• Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.

• Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.

• Triage communication to the relevant team member, where needed.
   

CRM & Data Management

Maintain the accuracy and integrity of our CRM (HubSpot), including:

• Keeping contact details up to date.

• Researching school term dates and contact information.

• Auditing pupil numbers and other key data.

• Building segmented databases for outreach to new markets.
   

Project Support

• Assist with content uploads and conduct basic technical checks.

• Support the planning and organisation of projects (e.g. filming, product launches).

• Research and source goods or services to support delivery.
   

General Admin

• Prepare and send occasional hard-copy mailouts.

• Handle post and support light finance admin, such as banking cheques.

• Provide flexible administrative support as needed across the team.

Place of Work

This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.

The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.

We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.

We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.

Person Specification

At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.

The kind of person we’re looking for:

Essentials – you are:

Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.

Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.

A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.

Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.

Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.

Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.

Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.

Desirable – it’s a bonus if you:

• Have experience supporting schools, education settings or customer service environments.

• Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.

• Have experience supporting content updates, light marketing tasks, or school-facing comms.

• Have worked in a small, fast-paced organisation where self-direction was essential.

We’re looking for someone who:

• Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.

• Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.

• Is confident taking the lead when needed – actively shaping processes and offering support.

• Values teamwork and collaboration, but can also work independently and manage their own time well.

• Understands that while systems are important, people always come first—how they feel in their interaction with you matters.

We are looking for a Survivor Engagement Officer to join our team and help strengthen the meaningful involvement of victim-survivors in all aspects of SEA’s work.

About the role

We are looking for a Survivor Engagement Officer to join our team and help strengthen the meaningful involvement of victim-survivors in all aspects of SEA’s work. 

A core part of this role is building and sustaining trusted relationships with by-and-for and community-led organisations to support outreach, engagement, and the inclusive recruitment of survivors from Black and minoritised communities and other marginalised groups. We are particularly keen to receive applications from Black and minoritised women, and/or applicants with strong experience working with these communities.

You will also support the coordination and facilitation of SEA’s Experts by Experience Group (EEG), moderate our online Survivor Forum, and contribute to delivering our Survivor Engagement Strategy. You will help ensure that survivor voices - especially those from underrepresented communities - shape our services, policy and communications work. 

You would be joining SEA at an exciting time, as we strengthen our approaches to inclusive survivor engagement and implement a new strategy to widen participation and reach.

About you

You will be a skilled relationship-builder with strong experience of working with Black and minoritised communities and/or community-led organisations.

You will have excellent communication and facilitation skills, and experience supporting or engaging survivors and/or marginalised groups in a trauma-informed and inclusive way. 

You will bring a strong understanding of anti-discriminatory and survivor-centred practice, and a commitment to widening participation in systems change work. 

Experience supporting collaborative engagement projects or survivor groups would be desirable, as would experience moderating online spaces or forums.

About SEA

Surviving Economic Abuse (SEA) is the only charity in the UK dedicated to raising awareness of economic abuse and transforming responses to it. All our work is informed by Experts by Experience – a group of women who speak about what they have gone through so that they can be a force for change. Economic abuse occurs when someone’s partner controls (through restriction, exploitation and/or sabotage) how they acquire, use and maintain economic resources such as accommodation, food, clothing and transportation.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays 
• Home working (UK based) with regular UK travel
• Flexible working 
• 5% Employer Pension Contribution 
• Reflective practice
• Health Cash Plan, including Employee Assistance Programme 
• Enhanced sick pay, family leave and carer’s leave 
• The chance to be part of our highly professional, supportive team

To apply

To find out more about the role, or to apply, please visit our website using the link below.

Applications open from 23 June 2025 and close at 11.59pm on 13 July 2025. Interviews will take place virtually, on 30th July & 4th August 2025.

This post is only open to women applicants, as being a woman is considered a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

Fundraising Officer – North of England

Job description

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Job Title: Money & Energy Adviser

Reports to: Money & Energy Advice Service Lead

Location:

Home based – one post

Home based with travel across the South West region as required – one post.

Hours: 35 hpw (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post

Contract: Full fixed term contract, ending 31 March 2026. Extension subject securing future funding.

Salary: 35 hpw £27,600 pa

(plus expenses, pension, and generous annual leave)

To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.

Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.

Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.

• Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
• Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services

• Act as a gateway to local information and access to:

• Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
• Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
• Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs

• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Individual Giving Officer

We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management.

Position: CE375 Individual Giving Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 5 or 6 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

You’ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products.

You’ll be:

• Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
• Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
• Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data an managing campaign costs.
• Responsible for maintaining and reporting accurate campaign results and reviews.
• Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
• Ensuring campaigns and gaming activities are fully compliant at all times… a knowledge of Gambling Commission rules would be a bonus.

About You

We’re looking for an individual who:

• Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
• Is fantastic at organising and prioritising a busy workload and knowledgeable of project management.
• Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
• In fact loves data and insight and enjoy applying insight to our campaigns
• Is a great all-round communicator, with both internal and external audiences
• And of course, we need you to be a resident of the UK and have the right to work in the UK.

This is a home-based role with occasional travel required.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.

Main duties and responsibilities

1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.

· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.

· Proactively engage with bereaved families through social media and other online platforms.

· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.

· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.

· Attend face to face events for bereaved families including family days and memorial events when needed.

· Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media

· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .

· Work with the Engagement Team to promote live session.

· Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families

· Assist with the recruitment and facilitation of Bereaved Families’ Panel.

· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

· Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes.

Provide other administrative support to the team as required.

Other:

Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.

Reporting to: Head of Services

Location: Home based with some travel across England, Scotland and Wales

Hours: Full time 37.5h per week, however part time working can be considered 

Contract Duration: 12-month fixed term in the first instance

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.

This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.

Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.

Key responsibilities:

And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated. 

• Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.

• Identify, recognize & respond to issues or opportunities as they arise. 

Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:

• Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.

• Work with the Head of Services to build strong relationships with Third Party administrator(s).

• Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.

• Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
• Contribute to new initiatives with British Gas and grant giving programmes.

· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:

• Build & manage positive relationships with the grant assessment team and British Gas internal teams. 

• Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.

• Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.

Reporting & Contract Management:

• Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.

• Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.

 Reporting & Contract Management: 

• Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.

• To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.

Knowledge Sharing

• Identify and develop opportunities to work collaboratively and share learning.

• Ensure case studies and other content is collated from grant recipients to share through our channels.

Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales. 

Desirable Experience: 

• Experience of working with positive, equitable partnerships. 

• Experience in using Grant Management Software including reporting systems and dashboards.
• Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.

Skills and Knowledge: 
Essential: 

• Excellent written communication skills, with the ability to build effective working relationships 

• Accuracy and attention to detail with a methodical approach.

• Flexible approach to changing circumstances, prepared to re-order priorities as required.

• Practical “can do” approach with ability to manage multiple work streams. 

• Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems. 

• Excellent analytical & numerical skills with the ability to interpret data and share insights. 

Desirable:

• AI & CRM experience.

• Stakeholder management experience. 
• Understanding of OFGEM WHD regulatory requirements.

Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.

We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.