Service officer jobs

Are you an innovative Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM?

The charity is currently in the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters.

Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Manager shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.

Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third-party suppliers.

If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply.

This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?

Ready to be part of a growing team at a community youth organisation based in Westminster?

We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.

There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.

Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.

We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then we hope you will consider joining our organisation.

Purpose of the role:

• To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old.
• To support the running of Girls Group aged 11 – 25 years, including accompanying minibus runs.
• To provide additional support to programme leads where your contribution can make the most meaningful difference. Our programmes are: Independence, Social and Emotional Wellbeing, Employment Support, Creating Communities and Opportunities (cultural experiences), Changemakers (social action), Health and Getting Active (health and fitness) and Greener Futures (environment).
• To support the delivery of our holiday programmes and residentials, providing overnight disturbance cover where you will be responsible for our female members.

Required skills, knowledge and qualifications

• A minimum of 1 years experience in the youth work sector.
• A minimum in Level 2 Youth Work or working towards a qualification.
• A highly motivated, passionate and creative youth worker.
• Strong empathy and a person centred approach.
• Excellent written and communication skills.
• A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
• An informed understanding of inclusive practice, with an enthusiasm to learn more and share your knowledge.
• Confident use of Microsoft packages.
• A good understanding of safeguarding and confidentiality.
• Able to work as part of a team and to use own initiative.
• Willing to work regular evening youth clubs, stay on overnight on residentials and work the (very) occassional weekend.

Desirable

• Experience of supporting learning disabled and autistic young people.
• Knowledge of Makaton or other communication aids.
• To have a driving licence
• Ability to drive a minibus (including a D1 licence and MIDAS qualification).
• First aid and/or mental health first aid training.

Essential Safer Recruitment Criteria

1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.

2. The candidate must be able to provide at least two relevant references prior to taking up the post.

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.

*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).  

Please note that interviews will take place on Tuesday 21st or Thursday 23rd October.

Job requirements & duties

To plan, prepare and deliver a range of Forest School sessions, with guidance/instruction from the CEO, and support from school staff. Groups will include children and adults with learning disabilities and mental health concerns. The Forest School leader will be expected to:

· Plan and deliver Forest School education-based activities to a wide age range.

· Create and maintain a safe, engaging and supportive environment, demonstrating flexibility in planning and running sessions in response to varying/changing needs of the groups.

· Comply with all health and safety policies, measures and legislation.

· Supervise and support groups with varying needs while delivering sessions.

· Be aware of and comply with all Mudlarks Policies and Procedures.

· Participate in training and other learning activities/meetings as required.

· Administer first aid as the need arises.

· Assist with Risk Assessments where required.

· Follow reporting procedures as outlined by the CEO.

· Ensure that receipts for all purchases are kept and passed to the finance officer.

· Ensure that all spending is approved by the CEO.

· Provide information for reports and Mudlarks trustee meetings.

· You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation and as requested by the CEO.

Person specification

Education, training & knowledge

Essential

· Experience of leading groups or working with people with learning disabilities.

· First Aid Certificate or a willingness to gain one.

· Level 3 Forest School qualification, or a desire to gain one*.

Skills, abilities & attitudes

Essential

· A strong interest and passion in Forest School activities and environments.

· Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.

· Strong interpersonal skills and an ability to collaborate with staff and volunteers.

· Ability to manage challenging behaviour.

· Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.

· Self-motivated and able to use own initiative.

· Good verbal communication skills.

· A flexible and proactive work ethic and positive attitude.

· Punctual and organised.

· Ability to work under pressure.

· Willingness to be flexible.

· To have a keen interest in, and/or experience of, one or more of the activities undertaken at Mudlarks

Desirable

· Written communication skills necessary to present information in written reports and correspondence.

DBS Clearance

Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.

*Please note that The Mudlarks Community would fund a level 3 qualification, however the enrollment, exam and associated costs would be repayable from the candidate to Mudlarks in the event of them resigning from the role within 3 years of completing the course, or failing to complete the course.

About us

Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.

We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.

With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.

About the role

We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.

This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.

Key responsibilities include

• Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
• Build strong relationships with supporters, providing excellent customer service and personalised communications
• Develop and deliver strategies to grow membership and 1066 Club and increase income
• Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
• Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
• Plan and deliver member and supporter events, including exhibition openings
• Manage venue hire bookings
• Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
• Manage data submissions for funder reporting and contribute to CRM and digital development projects
• Support trust and foundation fundraising through research, applications, and reporting

Essential skills and knowledge

• Proven fundraising and membership experience
• Strong event planning and delivery skills
• Excellent communication and networking abilities
• Highly organised with strong IT and CRM skills
• Resilient, motivated and client-focused
• Passionate about the arts and Hastings Contemporary

Benefits

• Complimentary tickets to share with friends and family, along with discounts in our shop and café 
• Free entry to selected cultural organisations across Sussex and London
• Annual Leave - you will receive 25 days annual leave per year plus public holidays
• Sick pay
• Pension – 50/50 stakeholder pension up to a max of 4%
• Access to our Employee Assistance Programme including fully funded 1:1 counselling service

Salary: Circa £30K per annum, depending on experience

Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.

Closing date: Monday 29 September, 9am

Interview date: w/c 6 October 

To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. 

We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. 

If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us. 

Do you have a passion for volunteerism, along with strong organisational and communication skills?

Would you like to join an ambitious £10 million programme empowering volunteering initiatives across East and North Hertfordshire?

We’re seeking a Programme Coordinator to support the development and delivery of a new collaborative, cross-sector programme in East and North Hertfordshire, aimed at growing and sustaining volunteers across health and community settings.

This is an exciting opportunity to join an innovative initiative that builds on the surge of volunteering for health we saw during the pandemic. With experience in project coordination or public engagement in the health, social care and/or VCFSE (voluntary, community, faith, social enterprise sector), the Programme Coordinator will support the Volunteering for Health programme delivery and engage with underrepresented groups in the local community.

Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change. This role is a key part of the wider Herts and West Essex Volunteering for Health Programme Team.

Essential skills, experience and personal attributes:

• A relevant degree or equivalent experience in a related field such as public health, community development, community engagement, social prescribing, and/or the Herts and West Essex VCFSE sector.
• Proven experience in supporting and coordinating projects, preferably within the VCFSE, health or social care sectors.
• Experience in research, data collection and analysis to inform project monitoring and evaluation.
• Experience in engaging with diverse communities.
• Excellent project coordination skills, including planning, monitoring, and reporting on project progress.
• Strong interpersonal and communication skills, both written and verbal, with the ability to present information clearly to a range of audiences.
• Good organisational skills and the ability to manage multiple tasks and priorities simultaneously, working across different locations.
• Proficiency in using standard office software, including word processing, spreadsheets, and presentation tools.
• Knowledge of safeguarding practices and commitment to promoting the welfare of vulnerable children, young people and adults.
• Understanding of equality and diversity principles and their application in the voluntary sector and health settings. 
• A proactive and self-motivated individual with the ability to work independently and as part of a team.
• Flexibility and willingness to adapt to changing project needs and priorities.
• Commitment to promoting health equity and improving life chances through volunteer engagement.
• Ability to travel extensively across Hertfordshire as required for the role.
• Willingness to work occasional evenings and weekends to accommodate project activities and events. 

Other essential requirements:

• Full, clean driving license and access to a vehicle for travel as required by the role
• Ability to work from both home, Community Alliance Broxbourne and East Herts hubs and office and the East & North Herts Hertfordshire Teaching NHS Trust office in the Lister Hospital, as well as attend meetings and events in various locations.
• Commitment to the values and policies of Community Alliance Broxbourne and East Herts, including equality, diversity, and confidentiality.

For more information, please visit our website.

Please submit a completed Application Form by Tuesday, 30th September 2025 at 12pm.

This post will be employed by Community Alliance Broxbourne and East Herts.

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

We are dedicated to improving lives through social prescribing and community-based support. As our organisation enters a new chapter—with founding directors stepping back—we’re looking for a Finance Administrator to help us build stronger, more efficient financial systems and support our mission to promote mental wellbeing.

This is a fantastic opportunity for someone with a keen eye for detail and a passion for finance to make a real impact. You’ll be responsible for maintaining accurate financial records, supporting reporting and budgeting, and helping us improve our finance administration processes.

Team Coordinator

Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.   

We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.  

We are looking for a dynamic Team Coordinator to provide administrative and business support to the Programmes and Grants Directorate. The successful candidate will help us to deliver our objectives by providing seamless support and delivery. They will:

Understand the needs of the teams, the context in which they operate, and focus on problem-solving and working with others to meet objectives. 

Help the teams to work effectively, co-ordinate team activities, maintain relationships, alongside supporting operational excellence 

Work flexibly as needs evolve to support teams, and occasionally, support cross-Directorate colleagues. 

Use digital ways of working, technology and platforms to achieve goals. 

This role will be based at our Birmingham office.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 28th September 2025 11:59 PM.

As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure. 

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities employer, Mindful Employer, Disability Confident and welcome applications from all sections of the community. 

We are particularly keen to encourage people with lived experience of the challenges facing young people in the labour market, and committed to supporting you in your application. Please contact us if you require any additional support. 

Internally, we encourage an open, collaborative and inclusive working environment. 

Harris Hill is delighted to be partnering with Salford CVS in their search for a Director of Delivery.

Salary: £52,413 - £54,495 per annum
Location: Eccles, Salford (predominantly office-based)

Make a difference in Salford

Salford CVS has been supporting local people and communities since 1919. As the city-wide infrastructure body for the voluntary, community and social enterprise (VCSE) sector, they are passionate about creating a fairer, healthier, and more connected Salford.

They’re now looking for a Director of Delivery to join their Senior Management Team and play a key role in ensuring their projects and programmes deliver meaningful impact across the city.

About the Role

This is a senior leadership role with responsibility for the successful delivery of a diverse portfolio of programmes. You will:

• Lead and support Programme Managers and delivery teams.
• Ensure projects meet funder requirements, deliver outcomes, and demonstrate impact.
• Oversee monitoring, evaluation, and impact reporting systems.
• Manage budgets and contracts, ensuring compliance with GDPR, safeguarding, and health & safety.
• Build strong partnerships with public sector bodies, funders, and community organisations.
• Deputise for the Chief Executive when required.

You’ll be joining a values-led organisation with nearly 50 staff and over 1,000 member organisations. Together, they champion the VCSE sector, influence local and regional policy, and deliver programmes that support volunteering, health, skills, and community wellbeing.

About You

We’re looking for a confident and experienced leader who can balance strategic oversight with hands-on operational management. You’ll need to bring:

• Significant experience of managing complex programmes and contracts.
• Strong line management and staff development skills.
• Excellent communication and relationship-building ability.
• A track record of performance management, monitoring and evaluation.
• Knowledge of compliance areas (safeguarding, GDPR, H&S).
• A collaborative, solutions-focused and values-driven approach.

Experience in the VCSE sector is desirable, but more important is your commitment to the mission: making a difference in Salford.

Join Salford CVS and help shape the future of communities across Salford.

For the full application pack and to schedule a call for more information, please send your CV to  Lizzy Clark at Harris Hill:

Deadline: 1st October 2025

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for an experienced, inspirational and dynamic Director to lead our care company. Carers and Companions, part of innovative local charity, Ilkley Community Enterprise, is a leading local homecare provider with an enviable reputation for quality and impact, and ambition for further growth.

The Director will be central to driving our growth whilst ensuring our continuing delivery of safe, effective and outstanding quality care and support to all our clients. With proven leadership experience in care (elderly homecare/supported independent living for adults with learning disabilities/both), you will be commercially skilled and as the CQC Registered Manager be able to ensure our services meet/exceed all regulatory requirements. You must have a UK Driving License and use of a car and NVQ 5 in Leadership and Management (or equivalent).

In return we offer a highly competitive salary, pension, performance-related pay opportunity, health/wellbeing support, continuing professional development, employee discount and much more.

This is a fantastic opportunity to shape and lead the future success of the company, using our many achievements and strengths to assure consistent quality and organic growth.

Bristol has a range of diverse services spanning mental health, participation, identity-based support, and therapeutic interventions, some currently more developed than others. The Team Manager (Bristol) plays a vital role in identifying local need and then coordinating and integrating services across a complex and fast-paced urban environment, ensuring young people have seamless access to the right support.

This role is key in driving collaboration between teams within OTR, embedding consistency in service delivery, and fostering partnerships with local organisations, schools, and statutory services. By providing strong leadership, operational oversight, and strategic direction, the Team Manager (Bristol) ensures that OTR’s presence in the city remains dynamic, accessible, and responsive to young people’s evolving needs.

The Bristol manager is a newly created role which sits within a supportive management team. The role reports to the Head of Youth Services and will be supported by an enthusiastic and passionate Senior Leadership Team. We want our team members to grow and there will be opportunity to develop the services and people you will lead.

To find out more about the role please download the Job Pack below or from our careers page

If you would like an informal chat about the role, please contact the email listed in our Job Pack

To apply for this role click 'Redirect to recruiter' and then the 'Apply now' on our careers page

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with

Safeguarding: 

OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.

As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.

We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy. 

OTR & Benefits:

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.

Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy (38 days), healthcare cost assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, free yoga and reiki, and more (subject to contractual terms and conditions).

A Willingness to Work with Difference

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.

Join Our Team!

We have an exciting opportunity to join us as our IBD Project Manager. You will lead and coordinate the redesign and relaunch of the IBD UK Alliance programme, to improve the quality and standards of health services for people affected by Crohn's and Colitis across the UK.

You'll be working closely with the Director of Services & Evidence and Head of Health Services to support the charity's leadership of the IBD UK Alliance.

Download our recruitment pack from our website containing full details of the job description and person specification.

About you

You will need to have:

• Experience of developing and delivering successful health service quality improvement projects and programmes.
• Knowledge and experience of working in UK health services or a health or medical charity.
• Experience of successful development of operational performance metrics, strategies and objectives.
• Evidence of establishing and maintaining effective relationships with external stakeholders, including senior clinicians and NHS business managers.

Benefits:

• 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend 2 directorate days and conferences/events. In addition, the charity meets four times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

Additional information

This position is home based but with extensive travel within the Rochdale area and can involve travel across England & Wales A full driving licence and access to a car is essential for the role. The role requires time flexibility including evening and occasional weekend work DBS check and references will be obtained. 

Job description

The National Flood Forum is partnering Rochdale Borough Council to deliver one of 25 national projects comprising Defra’s Flood and Coastal Resilience and Innovation Programme (FCRIP) which is managed by the Environment Agency and runs until March 2027. The programme aims to test and create new, innovative approaches to flood and coastal resilience that can be adapted and rolled out more widely as good practice and new ways of delivering positive change.

Our project centres on two frequently flood affected and vulnerable neighbourhoods in the Roch Valley in Rochdale district The communities are complex and include a high incidence of social, economic and environmental disadvantage. It aims to develop a more holistic approach to flood and climate resilience with better management of residual flood risks through new, innovative cross-sectoral approaches that also address climate justice and both flood and fuel poverty. The project will deliver a step change in flood literacy and community participation, increase peoples’ capabilities to respond to flooding, improve flood and climate resilience of ageing housing stock, enhance surface water management, neighbourhood water conservation, natural flood risk management and local green infrastructure and develop better financial resilience for homes and businesses.

This is an exciting role for someone who has experience working at community grassroots or who is passionate about people and working with communities. We give flooded people tools to advocate and speak for themselves, and we want someone who is passionate about community empowerment.  Are you articulate and confident and able to facilitate in partnership discussions? If so, we would love to hear from you. 

About Us 

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people.

We work across four key areas: 

• Providing information via our helpline and website 

• Recovery Services in flooded areas 

• Flood Action Groups 

• Policy and Advocacy 

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff. 

About the Role 

This is a key role acting as a delivery partner on our projects, working on streams of community work, and within the staff team.

Responsibilities 

• Projects and Workstreams: Outstanding delivery on community projects. 

• Community Engagement: Engage and empower communities, supporting and representing them and pushing for the best outcomes.  Being ambitious on their behalf and advocating for change. Supporting senior staff to develop and build community engagement work streams.  Draft and deliver reports.

• Stakeholder Relationships: Manage key stakeholder relationships, ensuring strong partnerships. 

• Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. 

• Support Senior Team with conferences, flood training, external presentations and other NFF activities

Day-to-Day Activities 

• Deliver community projects and work streams.

• Liaise and build relationships with stakeholders to ensure smooth operational and community engagement activities. 

• Work with and for community groups and support communities to develop Flood Action Plans

• You will work with other colleagues to support income and other initiatives to support NFF activities

Skills & Knowledge 

• Communication: Excellent written and verbal communication skills. 

• Listening: Outstanding listening skills to understand community needs. 

• Stakeholder liaison: Partnership working and managing stakeholders. 

• Empathy: Ability to empathise with flooded individuals and communities. 

• Organisation: Highly organised and flexible 

• Collaboration: Team player with a solution-focused mindset 

• Experience: Direct flooding experience is valuable but not essential. 

How This Role Contributes to Our Strategy 

• Community Support: Empowering and supporting communities. 

• Partnerships: Developing strong relationships with partner organisations. 

• Income Generation: Supporting income streams via projects and opportunities. 

• Collaboration: Fostering a collaborative approach within the organisation. 

TO APPLY

For further details about the role or informal discussion please contact 

To apply please send  your CV (maximum 2 sides) and Supporting document (maximum 1 side) demonstrating how you meet the requirements and why working for the National Flood Forum appeals to you.

Please also complete the Equal Opportunities form via this link  https://forms.gle/cfddnXxAEze7UcH26  

Please tell us how you heard about this position on your application. 

Closing date for applications is midnight  Sunday 28th September 2025

WE ARE ACTIVELY INTERVIEWING AND RESERVE THE RIGHT TO WITHDRAW THE ADVERT

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role is critical to shaping and advancing our insights & analytics function, ensuring we harness the full potential of our digital, CRM, and data warehouse assets.

By building and leading a high-performing team and collaborating closely with the head of data, this role will set a clear strategic direction and embed a culture of test-and-learn, curiosity, and continuous improvement.

It will drive the development of robust measurement frameworks, increase automation, and empower teams to self-serve insights, ultimately enhancing decision-making across the organisation.

With a strong focus on data quality, literacy, and best practices, this role will be instrumental in transforming how we understand and engage with our supporters.

About you

We’re seeking a strategic, collaborative, and forward-thinking leader to head our insight & analytics function. You’ll bring a strong blend of technical expertise, people leadership, and a passion for data-informed decision-making. With broad experience across charity CRM data and data warehousing and a good understanding of digital analytics, you’ll also be curious about how social listening can enrich our insights. You’re recognised as a trusted expert in your field, known for setting high standards and building supportive, high-performing teams. You’ll be energised by the opportunity to help us shift from a product-first to an audience-first approach, deepening supporter engagement. You’ll bring ideas for increasing data literacy across Breast Cancer Now, adapting your approach to meet the needs of different teams.

You’ll make complex data accessible and meaningful, working collaboratively to build understanding and confidence across teams—so everyone, regardless of their data expertise, can use insights to make informed, impactful decisions.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date

Thursday 25 September 2025 09:00 am

Interview date 

First round: week commencing 29 September 2025

Second round: week commencing 6 October 2025

 We’re looking for a dynamic Head of Social Enterprise to help shape the future of University of Wolverhampton Students’ Union.

This is a unique opportunity to drive both strategic development and hands-on leadership across our commercial and marketing functions, as we expand our commercial offer over the next 18 months and beyond.

As Head of Social Enterprise, you will:

Provide proactive support to the Chief Executive Officer on strategy and operations. Offering clear advice to the CEO and Board of Trustees.

Lead and manage the Marketing, and Commercial teams, ensuring their work aligns with our strategic goals and values.

Play a pivotal role in the Senior Leadership Team, contributing to organisational strategy and innovation.

Developing and establishing a marketing strategy, as well as establishing a brand for the organisation that our stakeholders can relate too.

Take responsibility for the growth and development of our commercial operations, from bars and cafés to new ventures.

This role is central to driving commercial sustainability while enhancing the student experience. You’ll balance commercial performance with social purpose, ensuring our services are not only profitable but also meaningful to our members.

Key Responsibilities:

· Lead strategic and operational planning, deputising for the CEO when required.

· Develop and deliver a marketing strategy that strengthens our brand and deepens student engagement.

· Grow our commercial portfolio through research, innovation, and evidence-based decision making.

· Build and maintain strong partnerships with internal and external stakeholders, from students and staff to suppliers and the wider University community.

· Champion a positive, inclusive culture, embedding our values across teams.

About You

We’re seeking an experienced, forward-thinking leader who brings:

· Proven experience in strategic and operational leadership within a commercial, social enterprise, or third-sector environment.

· A track record of developing and delivering successful marketing and commercial strategies.

· Excellent communication and relationship-building skills, with the ability to engage diverse stakeholders.

· A collaborative and innovative mindset, able to balance business growth with social impact.

Why Join Us?

This is more than just a temporary role; it’s an opportunity to shape the long-term future of our Students’ Union. Over the next 18 months, we will be developing and expanding our commercial offer, and this role is key to that journey. For the right candidate, there is a strong possibility of the position becoming permanent.

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status.

We want to support diverse and inclusive work environments and are actively looking for people who share our values. We particularly welcome BAME applicants.

If you are motivated by making a difference, driven by innovation, and excited by the challenge of leading a growing social enterprise, we’d love to hear from you.

To apply please follow this link:

Vacancy