Service Support Officer Jobs in Home Based
An exciting opportunity has arisen and we are seeking to appoint a Chief Officer to lead the successful development and implementation of our strategic plan. The Chief Officer will be responsible for the direct management of Headway North Staffs, ensuring services are delivered in line with contracts and funder requirements, in order to achieve high quality outcomes for service users.
To deliver our plan, we are seeking a highly driven individual who can guide our organisation with determination, compassion and resilience. We need an effective communicator who is adept at building sustainable relationships with external stakeholders, whilst caring passionately about the services we deliver. We need a strong leader who will instil a positive experience for all our employees and volunteer workers.
The successful candidate will be responsible for ensuring appropriate governance and compliance with charity commission requirements and our obligations to our funders. Leadership experience in the charity sector or in a service organisation supporting people with disabilities is essential.
Are you/do you have?
- Knowledge and experience of the voluntary sector
- Direct experience of operational management in a health or social care sector and service providing organisation
- Experience of managing contracts
- Evidence of successful collaborative working with public sector management, professional practitioners and/or commissioners
- Excellent communication skills, both in writing and verbally
- Strong interpersonal, influencing and negotiating skills and experience
- Strong skills in finance and budget management
- Understanding of Health and Safety, Quality Assurance and Safeguarding processes
The client requests no contact from agencies or media sales.
SAYiT is a Sheffield-based charity working to transform the lives of LGBTQ+ young people up to the age of 25 through supportive group work, youth action, education and influence. We are looking to appoint a Chief Executive Officer to build on our successes to date and lead the charity in its pioneering work.
This is an opportunity to join a passionate, dedicated team working to make positive change across Sheffield’s communities and the wider region.
As the charity’s most senior employee, you will be responsible for the successful delivery of the charity’s work. You will report to the Board of Trustees and work with them to shape the strategic direction of the charity in supporting LGBTQ+ young people.
You will bring with you a comprehensive awareness and understanding of the key issues and challenges faced by LGBTQ+ young people and communities and be responsible for maintaining and developing relationships with a wide range of key stakeholders and the wider public. You will also be a confident public speaker, representing the charity at events and in the media, and in the delivery of consultancy and advice work.
You will also have a strong track record of effective financial management, income generation from a diverse range of sources and monitoring and evaluating work for grant and contract funders.
In addition to all of these skills and attributes you will be able to bring your extensive leadership experience to the role, overseeing a skilled team of project and development workers and volunteers, and providing direct line management to our charity managers.
SAYiT is committed to the safeguarding and welfare of children and young people. The successful candidate will be required to undertake an enhanced DBS disclosure.
For the full job description and personal specification, please download the application pack.
To provide a youth-centered service delivering a broad range of services supporting the well-being of LGBTQ+ young people
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role will work closely with the Head of Support Services supporting our volunteers and wider community through a range of services and events.
You’ll work with our incredible volunteers to support others living with conditions and raise awareness and understanding of our work. You will recruit and support people to engage in volunteering in the way that best suits them.
Alongside this you will undertake administrative work to ensure the smooth running of Support Services, and deliver our flagship in person events.
You will report directly to the CEO and work closely day to day with the Head of Support Services. It’s an exciting role which offers the opportunity to develop a broad range of skills in a supportive, can-do, values led organization.
Role Description
Volunteers
o Working with the CEO and Head of Support Services develop and deliver the Volunteering Strategy for the organisation.
o Work to significantly increase the inclusivity of volunteers and the work done by volunteers.
o Oversee the recruitment of volunteers and ensure appropriate induction in collaboration with relevant staff.
o Deliver mandatory initial and ongoing training for volunteers.
o Working with colleagues, produce and keep up-to-date policies, processes and forms, ensuring volunteers understand and use these resources.
o Provide day-to-day support to volunteers, working closely with the Head of Support Services.
o Manage all volunteer programme communications in collaboration with the Communications Officer including: ebulletins, website, social media and print materials.
o Collect and process feedback and statistics and compile reports on satisfaction and effectiveness as required.
o Provide specific support for volunteering roles including;
Helpline and Telephone Buddies
o Support the transition of the helpline to a new scheme such as our telephone buddy scheme
o Support and review the telephone buddy scheme
o In conjunction with the Head of Support Services, support the implementation and ongoing management of a new Facebook support group
o Collate statistics on helpline calls and report on this monthly.
Local Support Groups
o Support the establishment of online condition specific and new regional groups.
o Undertake visits to Local Support Groups as appropriate.
o Working with the Finance and Operations Manager support the groups to use funds they have raised.
Other Volunteers
o Support Office volunteers in their day to day work, being the first point of contact and allocating tasks.
o Working with the Head of Support Services contribute to the development of the Lived Experience Committee.
o Working with the Head of Fundraising support and engage Ambassador and Fundraising volunteers.
Support Service Coordination
o Ensure the CRM system is up to date with all Support Services information.
o Ensure all statistics relating to Support Services are up to date.
o Ensure Support Services’ phone systems and booked calls are effectively and efficiently set up.
o Ensure accurate record of all research and surveys we are asked to engage in and follow up on outcomes of that research.
o Undertake any small administrative duties as required.
o Where required, provide support in managing the helpline emails.
Support Services Events
o Lead on the development and delivery of three one day conference style events annually. These will be held throughout the UK and will offer panel discussions and networking for our community.
o In partnership with the wider team, occasionally represent The Foundation by running information stands, coordinating volunteers and preparing information for external events such as industry conferences.
o Where appropriate attend and present at external meetings.
o Support the management and delivery of the portfolio of online and in person events delivered by the Pituitary Foundation in conjunction with the wider team.
This is an opportunity to join Refuge as a Service Manager to support women and children who are impacted by domestic abuse and other gender-based crimes. In this role you will provide line management and support to staff who work with and help women and their children who have experienced domestic abuse and are staying in our Lambeth refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. This role will also require an enhanced DBS check.
The client requests no contact from agencies or media sales.
We are looking for an Advice Service Manager to join our passionate and hardworking team. The successful candidate must have an in depth understanding of refugee and asylum seeker support needs. Key elements of the role include:
Main Duties and Responsibilities
Management Team:
- As part of the Management Team to oversee the function of the organisation and its strategic development, especially in relation to SRS’s advice service
Service Development
- Be responsible for developing the advice service according to organisational needs and strategy
Team Management:
- To line manage and develop a team of Advice Workers and Reception/Admin Officer, to ensure they are suitably trained and supported to deliver a high-quality advice service across the county
- To line manage the Employment and Training Coordinator to ensure the employment and training team delivers an effective and cohesive service, which complements the work of the advice team
Management of Advice Service and Direct Service Provision:
- To ensure that the advice service promotes equality of access to all asylum seekers and refugees (clients) seeking advice and that they feel welcome and effectively supported
- To manage the advice team across the following areas:
- To assess clients’ needs and propose actions to address these needs (e.g. writing letters or emails and/or making telephone calls) in a professional manner
- To ensure that clients have access to advice about all aspects of living in the UK and to ensure they understand their rights and responsibilities under UK law
- To work to achieve agreed outcomes which will bring about positive changes in our clients’ lives
- To promote independence on the part of the clients and actively empower them to help themselves according to their individual abilities
- To direct clients to other services provided by Suffolk Refugee Support and / or external agencies (making appointments where appropriate)
- To respond to telephone requests for information from clients, statutory, voluntary, and private sector organisations and the general public
The Advice Service Manager will:
- Guide the advice service team on complex casework, where needed
- Building on the advice team’s expertise, and with the support of the HR and Training Officer, ensure that their team is up to date on the latest legislation and procedures that impact the asylum seekers and refugees we work with
- Be responsible for decision making and for ensuring that direct funding and grants to clients are in line with policy
Newly arrived asylum seeker support
- To keep abreast of numbers of new arrivals of asylum seekers into Suffolk
- To facilitate clothing donations to those in most need, ensuring that stocks are maintained
- To ensure that clients in asylum accommodation across Suffolk can access our services
- To develop and oversee positive activities for asylum seekers, such as sports and music groups (in liaison with SRS's Operations Manager)
Immigration support lead
- To develop good relationships with immigration legal services and solicitors to ensure that clients can access the information they require and that clients understand the processes they are going through
Vulnerable Client & Safeguarding Lead
- To be the support lead for very vulnerable clients or where there are cases with safeguarding concerns
Client representation
- To promote the views and experiences of SRS’s clients at external meetings and advisory boards, by participation in face to face and virtual meetings and in giving occasional presentations, using on-the-ground knowledge
Partnership working
- To develop and maintain good working relationships with external service providers and agencies, and to oversee joint working and services development
Monitoring, Evaluation and Donor Reporting
- To ensure services given and outcomes achieved are recorded on internal monitoring systems and that data protection regulations are adhered to
- To provide monthly summary reports for the Charity Manager and board of trustees
- To compile reports in reference to our funders’ outcomes and targets
- To help with the development & administration of written information produced by SRS for our clients’ benefit
- To contribute to development of new services and funding applications
Suffolk Refugee Support exists to ensure that all asylum seekers and refugees in Suffolk, are enabled to live integrated, fulfilled and contributing
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
CISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
We are currently recruiting for a Grants Officer to support all aspects of our grant applications, collaborating with colleagues and our partners to develop and execute engaging applications to a range of funders in order to support the work with our client groups.
This is a great opportunity for someone with experience of writing content and developing applications to large and small funding bodies.
This role can be based in Rotherham, South Yorkshire or Pontypridd, South Wales.
As Grants Officer, you will:
- Secure income through funding applications to a range of large and small scale funders.
- Write high quality, compelling applications that are submitted on time and in line with funder requirements and eligibility criteria.
- Work with internal and external stakeholders to develop applications for funding and compile high quality content that is realistic, deliverable, and appropriately budgeted.
- Identify and obtain any support and advice required for the preparation, planning and management of funding applications.
- Develop information and guidance for internal and external stakeholders that supports the funding application process.
- Build and maintain relationships with funders to develop an understanding of the charity’s work.
- Identify new and existing funding opportunities that meet organisational priorities
- Maintain accurate monitoring and recording of data to evidence performance.
The essential qualities, skills and experience you will need to apply for this role:
- Experience of writing compelling, high quality funding applications to secure income from a range of funders.
- Experience of developing applications to major funders such as National Lottery, Sport England, central government and local authorities as well as smaller grants and trusts.
- Knowledge of various funders and ability to analyse and assess which opportunities are appropriate to consider.
- Skilled at presenting complex project information in a clear and engaging way.
- Exceptional communications skills, both written and verbal with the ability to produce concise, persuasive and engaging narrative.
- Ability to work independently and as part of a team and encouraging this in others.
- Confidence to represent the organisation with partner agencies, funders and colleagues.
- Exceptional interpersonal skills with the ability to work co-operatively with others.
Benefits Package:
- 29 days holiday plus bank holidays
- Generous pension
- Westfield healthcare
- Opportunities for career development and progression
Improving the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £32,000 per annum
Hours: Full time, 37 hours per week
Contract: Permanent
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!
This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
About you
We are seeking an organised individual with demonstrable experience in providing professional HR support, and a desire to grow and develop in a varied and interesting generalist role.
You will have a background in HR, and ideally, additional experience supporting in wider business support, such as office administration, IT or operations.
You will need to have good interpersonal skills, and be confident in your IT skills, and have experience using Microsoft Office and a database or People Management software.
About the role
Reporting to the Head of People, the HR Officer will primarily:
- Act as first point of contact on general HR & operational queries for the staff team and administer relevant files and email inboxes
- Champion staff well-being, delivering our staff well-being events and socials, and supporting in the deliver of new well-being ventures
- Support in the recruitment of diverse and effective staff
- Support in the onboarding, training and development of our staff team
- Ensure that the operations contractors, including, cleaning, IT, security and facilities are fulfilling agreed service levels
- Look to where the People team may further develop and improve its processes and support for the staff team and Society, either to improve their own capabilities or those of other staff
Working pattern
35hrs, Mon-Fri | We are currently running a trial of the 4-day work week; staff can opt to work 32hrs over 4 days each week at no loss of salary.
Location
Hybrid | We ask that staff spend at least 60% of their time at our London office.
To find out more about the role, please download the job description and job pack, or visit our website.
We are working towards a world inspired by #Ecology in which nature and people thrive.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE: Full-time (37 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are seeking an experienced Rent Officer to join our small, dispersed Rent Team which consists of a Rent Team Leader; two Rent Officers, and two part-time Rent Team Administrators which sits within our Housing and Property services. In conjunction with our Supported Housing services, the Rent Team is responsible for the collection of the organisation's rent and other property charges. As a Rent Officer you will manage a caseload of properties and will be responsible for monitoring rent accounts; ensuring that appropriate action is taken to maximize rental income. You will ensure accuracy of rent accounts’ and service users’ information held on the rent management database (Pyramid).
In addition, you will liaise with relevant local authorises housing benefit departments; ensuring positive relationships are forged. You will have knowledge of the external environment in which YMCA DownsLink Group works and keep abreast of key changes, particularly around Welfare Reform.
Hybrid role – mainly based at Reed House in Hove, with an expectation to work out of other locations across the YMCA DownsLink Group area when required. Working a minimum of three days at Reed House / on site and two days from home - working hours of Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
We are looking for an enthusiastic person who can work independently and as part of a team. Ideally you will have experience of working in a rent management setting; working with a computerised rent/ payment database and other IT packages; and with an understanding of some of the challenges young people may face, which could impact on their ability to pay their rent. You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload. In addition, you will be able to accurately reconcile data and other financial information, along with gathering and collating statistical data.
CLOSING DATE: 9 June 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK.
An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
The Women’s Centre Cornwall (TWCC) has grown from its early roots as a Rape Crisis Centre into an innovative, award-winning feminist organisation which provides a wide range of services for women and girls in our communities. Our work with survivors of sexual and domestic violence is our core specialism as we believe that there can be no real gender equality without a complete cessation of violence against women. In addition, we provide community-based activities across Cornwall and support women ex-offenders across Cornwall, Devon, Dorset and HMP Eastwood Park in Gloucestershire.
PURPOSE
We are looking for an experienced Support Service Manager make the very best use of our resources and ensure the delivery of dynamic, flexible and innovative trauma-informed support services to women and girls who have experienced sexual and/or domestic abuse. The successful candidate will be responsible for nurturing the team of Coordinators and Team Leaders to provide innovative and creative approaches to delivering best outcomes for survivors, as well as supporting the team in their own individual and professional development. Responsible for the development of new services as well as embedding best practice across all projects, the role will oversee data collection across the services and contribute to the delivery of TWCC OCN accredited training to staff and volunteer as well as external/partner organisations.
RESPONSIBILITIES
- Ensure that all women accessing TWCC Support Services receive a high quality, trauma informed service that meets their needs
- To work closely with the Finance Manager and Head of Services to manage multiple funding streams.
- Explore and implement innovative strategies to ensure equitable access to support services for individuals on the waiting list, while creatively managing and reducing waiting times to enhance overall service efficiency.
- Build and lead an effective and motivated team, promoting a culture of empowerment, continuous improvement and trauma-informed care
- Oversee effective management of the waiting list and find ways to manage effectively by improving existing systems and procedures
- Act as a Safeguarding Lead for the organisation, leading on Safeguarding compliance amongst the Support Services team, take safeguarding decision and support Team Leaders and Coordinators in safeguarding situations as well other members of the organisation
- Work within TWCC guidelines to ensure the trauma informed support services are safe, effective, responsive and ethical for all women accessing support services
- Support continued development of a positive data culture within the organisation, ensuring data collection is of a high standard across the projects and matches the requirements of funders and commissioners
- Completion of internal and external reports including narratives, case studies and data analysis
- Working closely with the CEO and Development Manager to identify and secure additional funding
- Leading service and intervention implementations and transformations, scaling up or down as required
- Working closely with Impact Manager to fully analyse the effectiveness of interventions for different cohorts of women and girls in line with our commitment to Equity, Diversity, Inclusion and Belonging (EDIB).
- To support the volunteering function of the organisation, its development and continued involvement in services
- To champion Lived Experience voices within the Specialist Support Service and ensure the continued development of comprehensive progression pathways for women and girls with lived experience.
- Leading on implementation of agreed annual service development plans within the service including EDIB objectives
- Represent the service at key operational and strategic meetings, locally, regionally and nationally
- Leading effective partnership working including referral pathways and managing sub-contractors and working with lead partners
- Ensuring that the service upholds very high standards of confidentiality and is fully compliant with all GDPR requirements
This role will be hybrid working, with time split between the Bodmin office and home.
TWCC values diversity and welcomes applicants from all sections of the community, especially from groups with a protected characteristic such as black and minoritised women, who are currently under-represented at TWCC.
TWCC are a Disability Confident employer and our premises are fully wheelchair accessible.
This post is open to women only in accordance with the Equality Act 2010, Schedule 9, Part 1
Our vision is a world in which women and girls are safe, respected and empowered to fulfil their potential free from violence, inequality & oppression
The client requests no contact from agencies or media sales.
Last year we saw a 133% growth in the numbers of young people facing homelessness coming through our doors. Now, nearly half of them are - or recently have been - sleeping rough and with the numbers of young rough sleepers in the capital growing at an alarming rate, New Horizon Youth Centre has had to take decisive action to unlock support and housing for this group. The Head of Services - Rough Sleeping is a brand-new role for the organisation and will lead on developing a new internal strategy for young people facing rough sleeping, as well as holding operational oversight of our established youth-specific street outreach function and emergency accommodation hub, both of which are unique in London. You will need to be strategic in approach and an excellent relationship builder. You will act as our lead colleague on relationships with the Greater London Authority and London Councils’ rough sleeping teams, working with them to ensure our learning and insights inform policy and ultimately open up access to emergency support for those under 25. Alongside this you will need a keen eye for operational detail, have experience of delivering homelessness services, and be passionate about piloting new solutions to prevent homelessness among young people. More than anything you will need to champion what young people can achieve, be committed to collaborating with others and determined to find a way.
For more information and Person Specification, please see our Job Pack attached.
Salary: £46,800 - £52,000
Closing Date: 10am, 29/05/2024
The client requests no contact from agencies or media sales.
New Horizon Youth Centre runs a busy day centre from Monday to Friday, providing basic needs to young people experiencing homelessness and a one-stop-shop for housing advice, youth work activities, counselling, jobs, education and training support. The Services Manager (Day Centre) is a brand new role for the organisation. They will work as part of the existing Youth Work Team to provide vital additional capacity and expertise to respond to the significantly increased demand we have been experiencing. This role is primarily focused on delivering our frontline day centre service each week. You will spend around 2-3 days per week frontline as our Duty Manager ensuring the smooth running of the day centre. You’ll also be responsible for coordinating our weekly rota, line managing the team, overseeing our Locums, Students and Volunteers programme, supporting with donations and day centre stock, and delivering staff training . You should be passionate about supporting young people who are unsafe or facing homelessness, be able to motivate a multi-disciplinary team of staff and have the energy to problem solve in a fast-paced environment on a daily basis.
Salary: £37,024 - £41,600
Closing Date: 10am, 3rd June 2024
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Inter Mediate is one of the world’s leading independent conflict resolution organisations. Operating out of London, it works in conflict zones around the world to support peace negotiations and advise on strategies to stop and prevent wars. This is an exciting opportunity to join its small, expert projects team as a Project Development Officer, supporting Inter Mediate’s Project Directors to advance peace negotiations with a special focus on conflicts in the Middle East and Africa.
Role summary
The Project Development Officer (PDO) will work within the Inter Mediate Projects Team under the guidance of the Projects Directors and coordination with the Deputy CEO, Operations Team and CEO, to:
- Support and implement Inter Mediate’s existing projects portfolio supporting peace talks and other high-level peace initiatives.
- Build and manage relationships with senior stakeholders in conflict and peace processes, mainly in Africa and the Middle East
- Identify and develop entry points for new projects.
- Monitor and analyse political developments across areas relevant to Inter Mediate’s work.
- Research lessons from past peace efforts relevant to Inter Mediate’s current work.
- Support the Operations Team and Project Directors to prepare project proposals and budgets, narrative and financial reporting, and collect evidence of project impact.
Specific responsibilities:
- Contribute to strategies to deliver Inter Mediate projects and institutional priorities.
- Support the Project Directors to cultivate and maintain relationships with key interlocutors and relevant experts in the field.
- Undertake travel, including to conflict settings.
- Draft high quality policy memos, speeches and concept notes for senior audiences.
- Provide logistical support for project delivery, including managing travel of project teams, interlocutors and consultants.
- Monitor media, think tanks and other analysis centres on conflict dynamics, and produce briefings and analytic papers for the CEO ahead of travel or engagement with key interlocutors.
- Oversee production of research papers on peacemaking lessons, based on demand from interlocutors.
- Scope for potential new projects and develop new project feasibility studies.
- Support the Project Directors and Operations Team in donor management and project accountability, including contributing to preparation of project proposals and budgets, and reporting in line with donor requirements.
- Compile project progress reports for senior management/trustees’ meetings.
- Represent IM in external contexts where necessary.
- Undertake other tasks in support of IM’s work overall as required.
Experience, qualifications and skills:
Successful candidates would need to demonstrate:
- A masters degree in politics, conflict resolution and peacebuilding, international affairs, public policy or an equivalent subject. Relevant work experience may be accepted in lieu.
- Three years of work experience in conflict resolution or peace process support for a governmental, non-governmental or inter-governmental organisation, or an equivalent field such as diplomacy, humanitarian access, political risk advisory services, conflict journalism or conflict analysis. Experience relevant to West Africa and Middle East preferred.
- Excellent written English, and evidence of ability to produce high-quality written work to deadline.
- A strong understanding of political and conflict dynamics – particularly Africa and the Middle East - and the ability to produce well-structured and concise analysis
- Ability to operate successfully in high pressure, sensitive political environments and support high-level individuals
- Experience of work and travel in conflict-affected areas, and willingness to travel independently, with support from the Project Directors.
- Evidence of strong cross-cultural interpersonal skills.
- Flexibility and adaptability to support the smooth running of a small team, and willingness to take an “all hands on deck” approach when required.
- Fluency in French and/or Arabic or other languages (desirable)
Inter Mediate particularly welcomes applicants from diverse backgrounds.
Working at Inter Mediate
A normal working week consists of 35 hours. Our office operates between 8am and 6.30pm with core hours from 9.00am to 5.00pm. Inter Mediate operates a hybrid working model, with at least 2 set days per week in the office in London.
Benefits include: 25 days holiday, pension contribution and private health insurance (following successful completion of the 6-month probationary period).
To Apply by 1st Jun 2024 :
Send a one page cover letter explaining why you would be a good candidate for this position, a CV and and a writing sample (no longer than three pages).
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
To Apply by 1st Jun 2024 :
Send a one page cover letter explaining why you would be a good candidate for this position, a CV and a writing sample (no longer than three pages) .
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
The client requests no contact from agencies or media sales.
My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998. The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. These established projects include a fee earning training and consultancy Professional Services team, gig buddy, travel buddy scheme, a nightclub, campaigns and self-advocacy groups.
We are now looking for a committed individual to join our Gig Buddy team. The role holder will help to deliver a broad range of social activities which increase fun, friends, confidence and independence for our members with a learning disability.
The post calls for an individual with excellent administration, communication and social skills. We need a resilient individual who thrives on regular face-to-face interaction with beneficiaries. We welcome applications from candidates with a background in working on projects in the charity sector or those who possess transferable skills.
The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities.
MLMC not only says it values its staff but commits to them by offering an enhanced pension contribution, a Healthcare Plan (Claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 45p per mile, and working from home when appropriate. Free, dedicated staff parking is also available.
The client requests no contact from agencies or media sales.
As a Housing Services Officer, you will be at the heart of our mission to support vulnerable women in securing safe housing. You will manage dispersed tenancies, build strong relationships with private sector landlords whilst ensuring the safety and habitability of our housing facilities, and adhering to industry regulatory requirements. Your role will be instrumental in empowering women to rebuild their lives and thrive in their communities.
Somewhere Safe to Live; is a service that delivers intensive housing management exclusively for homeless women with complex needs.
If you are:
· Experienced in housing management and tenancy support.
· Knowledgeable of relevant legislation and industry standards.
· Excellent at communicating and problem-solving.
· Able to display empathy.
Then we think this role would be great for you!
What’s in it for you?
Here at Foundation, we pride ourselves on looking after our colleagues, as we know our people are the driving force behind our success. You will benefit from:
· Commitment to flexible working
· Hybrid working (where applicable)
· 25 days annual leave plus bank holidays, rising to 30 days
· Many learning and career development opportunities, with paid and tailored training
· Free Employee Assistance Programme 24/7 including access to counselling and GP services
· Employer contributory pension scheme
· Good maternity, paternity, and adoption benefits
· Care workers discounts
· Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.
· Health and wellbeing opportunities
· Cycle to Work Scheme
· Access to Corporate Health Plan
We aim for our workforce to reflect the diverse and exciting region we serve and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.
As an organisation we believe people can only be at their best and thrive when they can be their authentic self!
We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.
Good Luck!
Closing Date 23:59 Sunday 19th May 2024
Interviews to be held on: Tuesday 28th May 2024
*Working hours/days to be discussed at interview based on the availability of the candidate. Once agreed, the days/hours would be on a permanent working rota.
The client requests no contact from agencies or media sales.