Service support officer jobs in ickenham, greater london

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

About the role: This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. To support this expansion, we are recruiting for a Projects Coordinator to join the London and South East team. Working closely with the Programmes Manager and other Projects Coordinators, the postholder will develop, coordinate, and evaluate impactful projects aimed at promoting healthy relationships amongst children and young people in primary, secondary and specialist schools and settings across London and the South East. This a hybrid role, with some days working from home and some from our London office.

What you will be doing: This role combines hands-on project coordination with oversight of project targets, and stakeholder engagement. You will play a key role in ensuring that projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the workshops; ensuring projects are properly recorded, monitored, and evaluated.

Key responsibilities:

• Coordinate delivery of Tender’s creative education programmes for children and young people in London schools and specialist settings.
• Develop strong relationships with teachers, facilitators, and partner organisations to support effective project delivery.
• Monitor impact and share learning to ensure continuous improvement and meaningful outcomes.

Essential requirements:

• Understanding of the violence against women and girls’ sector and current and developing policy and practice in preventing VAWG 
• Proficiency in office software, including Word, Excel, PowerPoint
• Experience of building and maintaining successful relationships with partners across corporate, public, and third sectors
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrable commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet agreed objectives 
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively 

The purpose of this role is to provide leadership, oversight and curation to the FYT Leadership Team, and to lead the smooth running of the FYT Organisation which supports the wider FYT Movement. This will include coordinating the delivery of the strategic plan, leading fundraising, and working closely with the FYT Board to oversee the smooth running of the organisation.

Hours: 22.5 hrs per week
Salary: £24,116 per annum (£40,194 pro rata) + 9% pension
Holidays: 5 weeks plus bank holidays and 3 additional days at Christmas
Location: Working from home, with nationwide travel expected

Key Responsibilities:

1. Lead the FYT Movement – Engage with movement members
   • Listening
   • Inspiring
   • Taking inspiration from
   • Facilitating collaboration and cross-pollination
2. Lead the FYT staff team – supporting, supervising, enabling and encouraging and ensuring appropriate HR functions are carried out. 
3. Lead the fundraising strategy for the organisation, giving attention to securing grants, as well as donor fundraising . Report as necessary to funders.
4. Work with the Finance Officer to manage the budget and finances within the parameters agreed by the Board.
5. Facilitate the effective function of the Leadership Team, enabling the smooth and efficient carrying out of the strategic priorities.
6. Provide Line Management support and supervision to the other members of the Leadership Team.
7. Develop, implement and monitor FYT’s strategic plan in partnership with the FYT team and board
8. Engage in practical theological reflection on FYT’s mission and how it is expressed.
9. Attend and contribute as required to Board meetings, working closely with the Chair and Board to ensure that appropriate issues are raised, and that any agreed action is put into effect.
10. Be an advocate for marginalised young people, the issues they face, and youth workers and projects working with them (pursuing prophetic mischief, provocation, and taking up our unique space in the youth ministry community).
11. Make links with appropriate Christian, voluntary and statutory bodies and to represent FYT in appropriate forums and pursue opportunities for collaborative working.
12. Support the active promotion of the FYT training and resource offer.
13. Lead the monitoring and evaluation (impact assessment) of FYT’s work

Other functions:

1. Meet regularly with Line Manager for supervision.
2. Undertake administration and keep necessary work records.
3. Comply with all FYT policies and procedures.
4. Work collaboratively with the FYT leadership team and Board to ensure that organisational policies are regularly reviewed.
5. Engage in CPD/lifelong learning.
6. Undertake any other tasks that may be requested, commensurate with the nature and level of the post and as may be required by the Board of Trustees.

Additional Information

• The Leadership Team is supported by a contract with Giraffe HR that assists in the day to day running of the organisation, primarily managing the finances of the organisation.
• Engagement in ongoing, regular youth work with marginalised young people is not a requirement of this post, but encouraged. FYT will be flexible where possible in order to facilitate this.

Join our team!

Crohn's & Colitis UK are looking for an experienced, confident, and proactive individual to join our team. You will be an integral part of the charity, leading on the majority of new business within our Corporate Partnerships Team, building your own pipeline, and strategic partnerships, whilst acting as resident expert for external corporate opportunities.

About us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

The role

Salary: £35,000 - £38,000 per annum, depending on experience

Hours: Full-Time (35 hrs per week)

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.

You will be ambitious in vision, feeling confident to develop strategic multi-year partnerships from the beginning. This is a role you can really make your own and know that your success does make a difference. By succeeding in this, we are helping to build better diagnosis, better care and better lives for everyone affected by Crohn’s Disease and Ulcerative Colitis.

About you

The role is suited to someone who:

• Has a proven new business track-record developing partnerships with commercial and corporate organisations across multiple sectors, ideally operating at five and six figures
• Experience of managing corporate partnerships, ideally from within the charity sector
• Demonstrable knowledge of the commercial sector and how to access decision makers
• Enthusiastic, highly motivated, and a good networker
• Confident in presenting and pitching presentations to a variety of stakeholders via a number of channels
• Both empathetic and resourceful, with an open, honest, and flexible approach to work
• Enjoys a challenge, is self-motivated and is open to new ideas
• Excellent project and time management skills, with the ability to effectively manage competing priorities
• Good numeracy skills and ability to analyse and report on financial performance
• Excellent communication skills, verbal and written and comfortable reaching out to cold contacts via a number of different channels
• Is a strategic thinker, and a team player.
• Is a fantastic communicator, able to build and maintain effective relationships with our stakeholders.
• Has experience of working with databases

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be occasions when you will need to attend face-to-face meetings with, donors, your team, our partner agencies, or several team away-days each year. In addition, the charity meets four times a year at its office in Hatfield (or a location in London) for our mandatory ‘All Staff Together’ days.

Benefits

We offer competitive benefits that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme.

Contract Type: 2 Year Fixed Term contract ( Part-Time).
Salary: £35,193 per annum ( pro rata).
Hours per week: 30hrs per week including some evening work.
Location: Hybrid Working/ 23 Monck Street, London, SW1P 2AE.

Are you an experienced clinician looking for a new opportunity to grow your clinical and leadership skills?

Our client's Psychological Therapies Services has an established track record of delivering Talking Therapies across the boroughs in operates within.

As part of growing and realising our ambitions within Psychological Therapies, they have created a new role to help support and manage the clinical teams and bolster their clinical leadership team.

The post holder will work alongside the Clinical Lead and Deputy Clinical Lead for the department to ensure quality and performance are met and will provide line management and supervision capacity across the teams.

You will:

The post holder will work within an integrated Psychological Therapies Stepped model delivered in partnership with the Lead Provider in local NHS Trust (CNWL) who will provide the Step 2 and Step 3 delivery within the integrated Psychological Therapies Service.

The post holder will provide line management and clinical supervision to a range of clinicians and teams within the Psychological Therapies Services.
The successful candidate will hold a small clinical caseload within the Psychological Therapies service as required.
They will also provide weekly clinical supervision and regular line management to Psychological Therapies Step 3 Counsellors.
Provide regular clinical group supervision to Honorary Counsellors in RISE.
Provide regular clinical fortnightly group supervision to Suicide Postvention Liaison Officers
Provide regularly fortnightly clinical supervision for the Suicide Bereavement service.
Provide other supervision arrangements according to clinical service needs.
Provide reflective practice across the organisation as needed.

You are:

The postholder will be a qualified, skilled clinician and supervisor, highly motivated with the ability to organise and prioritise their own workload, preferably with experience of working and supervising within a Psychological Therapies programme. They will thrive within a fast-paced environment, with the ability to balance and oversee quality staff performance, excellent patient outcomes, service targets being met and provide risk management and assurance through line management and clinical supervision.

To be considered for this position, please submit your CV and a fully completed application form by Friday 13th at 2 PM. Incomplete applications will not be considered and will be withdrawn from the process.

Please find the Job Description attached for more details!

About them

They’re a leading community-based organization dedicated to providing outstanding mental health support and clinical interventions across London. Their experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. They combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. They partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. They focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across their communities.

Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-221792

We are a youth movement that empowers refugees and migrants to flourish in the place that they call home.

There are thousands of young refugees and migrants arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive. 

Our residential experiences are at the start of this journey, allowing us to create a space where we can build a community, teach leadership skills and spark ideas. With the right support, our ambition is to ensure that young refugees and migrants have the agency to take control of their own lives.

We are looking for a highly organised and proactive Administrator to support the smooth running of our Programmes and Operations. This role is essential in ensuring that our logistics, partnerships, and communications run efficiently, allowing us to reach and support more young people. You will work closely with suppliers, referrers, and our internal team to coordinate key aspects of our programmes.

RESPONSIBILITIES

Programme & Operations Support

• Support the coordination of OSH’s residentials, events, and programmes, ensuring logistics run smoothly.

• Arrange bookings (e.g. facilitators, venues, catering, transport) to ensure contracts and payments are managed efficiently.

• Assist in staff recruitment and volunteer management with recruitment, interview scheduling, onboarding, inductions, organising meetings and receiving feedback.

• Manage resources in our lock up (based in Hornsey)

Administrative & Organisational Support

• Maintain accurate records, databases, and documentation to ensure compliance and efficiency.

• Handle general inquiries via email and phone, acting as a key point of contact for external stakeholders.

• Support the team with minute-taking in meetings.

Partnerships & Referrals

• Communicate with referrers (such as youth groups, schools, social workers, and community organisations) to ensure young people are referred and engaged in our programmes.

• Support with phoning participants and referrers to support them to complete sign up forms where necessary

• Track and monitor referral processes, ensuring smooth communication and follow-ups with referrers to maximise participation at our events

• Maintain good relationships with external partners such as venues, facilitators, transport companies and other organisations we work with. 

Finance & Compliance Support

• Assist with financial administration, such as processing invoices, logging donations, and tracking expenses.

• Ensure OSH meets data protection and safeguarding requirements, keeping records up to date.

Other duties

• Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights

• Other duties as may be required from time to time

IDEAL EXPERIENCE

• Strong organisational and administrative skills, with the ability to manage multiple tasks.

• Experience in the charity, youth, or refugee/migrant sector.

• Excellent communication skills, both written and verbal.

• Confident in communicating with external partners, suppliers, and stakeholders.

• Proactive, with the ability to take initiative and problem-solve.

• Strong attention to detail and accuracy in maintaining records.

• IT proficient, including experience with email, spreadsheets, and document management.

• Knowledge of financial administration (e.g. processing invoices).

• Understanding of and commitment to data protection principles and maintaining confidentiality. 

• Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.

YOUR APPLICATION

We believe that diversity simply makes for a stronger team. We aim to create a workplace that is welcoming for all, inclusive of ethnicity, disability, age, religious belief, marital status, pregnancy, sexuality or gender. In order to reflect the ethnic diversity of our participants, we are particularly encouraging applications from applicants who come from global majority backgrounds, or applicants who have lived experience of seeking asylum.

Successful application is conditional on references and the passing of an Enhanced DBS check.

Overcoming imposter syndrome

At Our Second Home, we know that self-doubt can hold people back from pursuing opportunities they’re more than capable of excelling in. The term “imposter syndrome” is often used to describe this feeling—the belief that one’s accomplishments aren’t legitimate or that they don’t truly reflect effort or ability.

We want to encourage anyone who is passionate about our mission and eager to take on a meaningful challenge to apply for this role, even if you don’t tick every box on paper. We value the unique skills, perspectives, and experiences each individual brings and are committed to supporting the right candidate to grow, thrive, and make a lasting impact alongside us. You might be exactly who we’re looking for!

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre,  projects managed include those for older people, youth, children centre services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centre users and residents.

The Role

The Community Centre Manager will play a key role in the leadership and smooth running of The Edward Woods centre, managing change, growth and performance as agreed with the CEO. Working closely with the UPG Management team, employees, partners, contractors, volunteers and other local organisations, the Manager will work to ensure the

Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of residents and organisations. They will also promote the profile, role and impact of the Centre.

Duties and Responsibilities

Management of the Community Centre

• Manage the operations of the Community Centre, its staff and the development and delivery of activities and facilities in line with the business and strategic plan.

• Ensure compliance with employment law and that we follow good practice regarding HR.

• Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the UPG Management team.

• Oversee the maintenance of the building - including building maintenance and improvement

programmes.

• Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction, the review and updating of

policies and procedures.

Management of staff and Volunteers

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.

• Ensure effective management of HR including recruitment, supervision and development of

employees, contractors, and volunteers, including carrying out DBS checks as

necessary.

• Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.

Working with Others

• Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area.

• Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.

• Prepare reports for funders, PRM and annual general meetings.

PR/Marketing and Fundraising

• Oversee the development and implementation of an income generation & marketing strategy.

• Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.

Financial management

• Liaise with the CEO and Finance officer in setting and managing budgets and maintain an overview of the financial position of the Community Centre.

• Code invoices to ensure that income and expenditure is allocated to correct projects.

• Ensure best practice in all financial matters.

Project Management

• Support and oversee the continued delivery of high-quality services and activities.

• Devise and implement robust impact monitoring and evaluation strategies for all projects.

• Ensure all projects are correctly risk assessed and supported.

Edward Woods Community Centre has a small team of employees, tenants, volunteers and a

wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.

Closing date: 29th June, with interviews taking place from the week commencing 7th July.

Our client is a charity which matches members of the public who need free legal help with barristers who are willing to donate their time and expertise in deserving cases for those who are unable to obtain legal aid and cannot afford to pay. We do this in every area of law, across England and Wales before every court and tribunal. We believe that fair and equal access to justice is the foundation of our society. That the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case. We are the Bar’s pro bono charity, funded by the dedicated barristers who also volunteer their time and skills.

At a time of change, and as demand for their service increases, the organisation are now recruiting for a dynamic new Director of Casework on a full-time, permanent basis.

Reporting to the Chief Executive, the Director of Casework will be a key member of the Senior Management Team and will have overall responsibility for the entire casework function and the efficient delivery of pro bono work through projects and partnership work. Your role will encompass overseeing, reviewing and refining the casework process, leading on quality management and leveraging digital tools to enhance service efficiency and improvement. You will provide strong leadership for the Casework team on a daily basis, act as first point of contact for any complaints or escalated cases and will actively contribute to the organisation’s wider strategy whilst building and maintaining strong relationships across the legal field.

To be considered for this position, you will be passionate about access to justice and an experienced senior leader with experience of managing and leading teams in a casework environment and/or complaints handling environment. You will have demonstrable experience of court processes, or a law qualification, and will have experience in delivering organisational change and continuous improvement across a service for the benefit of both service users and staff.

Please note, first stage interviews will take place in person on Thursday 19th June, and second stage interviews will take place on Wednesday 25th June.

The charity is partnering with Prospectus, a specialist recruitment consultancy, to recruit for this vacancy. To apply please submit your CV only in the first instance, preferably in Microsoft Word (cover letters are not required at this stage). Suitable candidates will then be contacted and sent across the full job description. If you have any further questions or would like to know more about this opportunity, please contact Victoria Savva at Prospectus).

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Please note this role is hybrid, working 3 days a week in their London-based office.

Role Summary 

Are you a dynamic and community-minded leader ready to shape services that make a difference?  

Young Barnet Foundation is seeking a passionate and strategic Head of Member Development to strengthen our relationships with members and the wider community, enhance support across the voluntary and community sector, and champion the voices of children, young people, and families across Barnet. This role will lead on service development, community engagement, partnership building, and capacity strengthening, ensuring that our members and the communities they serve thrive. 

About Young Barnet Foundation 

Young Barnet Foundation (YBF) is a membership-based charity supporting over 200 local charities, community groups, and social enterprises working with children, young people, and their families in the London Borough of Barnet. 

We are proud partners in Barnet Together and part of a national network of over 30 Young People’s Foundations (YPFs) that support the local voluntary and community sector through collaboration, funding support, partnership brokering, and capacity building. YBF works under a guiding ethos of Generous Leadership, placing partnership and shared learning at the heart of its approach. 

Key Responsibilities 

Strategic Community Engagement & Leadership 

• Lead the development and delivery of YBF’s community services strategy in line with organisational priorities and the needs of our members. 

• Drive forward inclusive and meaningful community engagement, ensuring services are informed by local voices, lived experience, and insight. 

• Strengthen YBF’s position as a key community convener and trusted partner across Barnet’s VCFSE and statutory sectors. 

Membership Support & Capacity Building 

• Provide oversight and innovation in YBF’s membership offer, including training, networking, and 1-to-1 support. 

• Lead on developing and managing strategic partnerships that benefit the local community and YBF members. 

• Support member organisations in accessing funding, building resilience, and improving impact measurement. 

Monitoring, Evaluation & Impact 

• Oversee the measurement of outcomes and the collection of community intelligence, aligning activity with YBF’s Theory of Change. 

• Ensure YBF’s community engagement activities are evidence-based, inclusive, and high-impact. 

• Prepare reports, case studies and recommendations to inform internal planning and external reporting. 

Stakeholder & Partnership Development 

• Represent YBF at senior stakeholder forums, including local authority meetings, networks, and strategic collaborations. 

• Support the CEO in developing and delivering YBF’s stakeholder engagement plans in collaboration with internal teams. 

• Ensure open and accessible pathways for the community to shape and engage with YBF’s work. 

Team & Organisational Leadership 

• Line manage a team, providing clear leadership, supervision, and support for professional development. 

• Contribute to YBF’s senior leadership discussions and organisational planning. 

• Support cross-team collaboration and continuous improvement across the organisation. 

Person Specification 

Essential 

• Proven track record in community engagement and development within the voluntary sector, or related areas. 

• Significant experience of managing people and services within the charity, community or public sectors. 

• Excellent relationship-building and partnership development skills. 

• Experience using data, insight and impact measurement to inform service design and delivery. 

• Ability to represent an organisation confidently in external forums and high-level meetings. 

• Strong written and verbal communication skills. 

• Demonstrable commitment to diversity, equity, inclusion and anti-racism. 

• A collaborative, values-led leader with a passion for community development. 

• Proficient in the use of the Microsoft suite (Word, Excel, Project, etc) 

Desirable 

• Knowledge of the London Borough of Barnet or similar diverse contexts. 

• Experience managing budgets and/or contributing to income generation. 

• Understanding of local government and VCFSE sector policy environments. 

• Working knowledge of Salesforce CRM

Help make a difference where it matters most.

​

Samaritans is seeking an experienced Equity, Diversity and Inclusion (EDI) professional to lead the delivery of our external EDI strategy across our services, outreach, partnerships, policy, and research. This is a key role in helping us to to improve how we reach and support minoritised communities and ensure our services are inclusive and accessible to all.

You'll work closely with staff and volunteers across Samaritans to embed best EDI practice into everything we do - from improving service accessibility to leading equality impact assessments and developing strategic partnerships. You’ll also support capacity building across the organisation and play a key role in delivering our new Culture and Inclusion Plan.

​

We're looking for someone who:

​

• Is an experienced EDI practitioner with strong knowledge of best practice across service delivery, policy and influencing.

• Can lead organisation-wide projects and develop partnerships with community organisations

• Has excellent interpersonal and communication skills, especially in engaging volunteer audiences

• Is passionate about creating a more inclusive and equitable society, especially for those at greater risk of suicide and self-harm

​

Join us and be part of an organisation that is deeply committed to equity, diversity and inclusion and increasing our reach to a wide range of people who need us. Read more in our linked pages.

Read the full job description here.

​

Why join Samaritans 

​

Samaritans is one of the UK and Ireland’s best known and respected charities - our vision is that fewer people die by suicide. In these challenging socio-economic times, Samaritans is needed more than ever. If you want to make a real difference to people’s lives – this is the role for you!

​For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

​

Being Inclusive 

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Application 

If this sounds like the opportunity for you, please upload your CV and answer the questions in the application including the following;​

• Why are you interested in the EDI Specialist (Reach and Access) role at Samaritans, and how does your experience and motivation align with our work? Max 500 words

• Samaritans works with a large, volunteer-led network. Describe a time you acted to embed EDI practice into volunteer-led service delivery, including how you adapted your approach for this audience. Max 300 words

• Please describe your experience in developing and delivering EDI projects that have resulted in measurable improvements – particularly those involving services, outreach, or policy. Max 300 words​

Applications close at Sunday 15 June 2025, with video interviews taking place in the week beginning 02 July 2025.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

Apply now and help shape a future where fewer people die by suicide.

Grant Operations Manager
Great Ormond Street Hospital Charity
London/Hybrid with minimum 2 days a week in the office near Russel Square
12-month FTC
Full time with flexible working, 4 days considered (0.8)
Salary £46,674 (pro rata for part time)
Excellent benefits including 30 days annual leave, plus bank holidays, a flexible approach to working arrangements, access to enhanced pension scheme, life assurance, health and wellbeing schemes, employee assistance programme

Are you a grant management professional with experience of research governance, managing committees, and continuously developing, implementing and improving grant management processes?

Charity People are delighted to be working with Great Ormond Street Hospital Charity, a charity which stops at nothing to help give seriously ill children the best chance, and the best childhood possible, to recruit a Grant Operations Manager on a 12-month fixed term contract.

Every day, around 750 seriously ill children from across the UK arrive for life-changing treatments at Great Ormond Street Hospital (GOSH). At GOSH, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. GOSH first opened its doors in 1852 with 10 beds. Now, it's one of the world's leading children's hospitals and home to vital advancements in paediatric medicine and care.

Great Ormond Street Hospital Charity supports the hospital by funding groundbreaking research, cutting-edge medical equipment, child-centred facilities and life-changing support.

The Grant Operations Manager, part of the Impact and Charitable Programmes Department, will oversee the business-critical grant operations within the Grant Funding team. They will ensure there is robust decision making, effective processes to select and award the most impactful projects and programmes, and will enable the monitoring of outputs, outcomes and impact against the department strategies.

Key responsibilities

• Grant Governance and Compliance: Lead long-range grant governance planning for the team, oversee committees, review and refresh policies, ensure grant funding processes meet required standards, such as GDPR, and manage external audits.
• Grant Finances and Budgeting: Support setting and monitoring charitable expenditure and Grant Funding team budget, approve invoices, and maintain strong working relationships with finance leads at host institutions, the hospital and ICH.
• Grant Funding Team Operations: Support with the delivery of team business plans, implement KPIs for good grant management, and ensure effective support across the full grant lifecycle through team coordination and leadership.
• Grant Processes and Systems: Oversee grant processes from pre- to post-award, lead continuous review and improvements, support transition to new Grant Management System, and ensure accurate data storage and reporting.
• Grant Management: Ensure good processes are in place for grant funding elements of restricted funding, oversee use of special purpose funding, oversee accurate grant data to external partners.
• Line Management and Leadership: Deputise for Senior leaders as required, line manage two Grants Operations Officers and build relationships with stakeholders.

The ideal candidate will have strong experience in research and grants management, including research governance, project management, and supporting high-level committees. They will be highly organised, self-motivated, and able to manage competing priorities, with excellent communication and interpersonal skills to build trusted relationships across scientific, clinical, and research communities. A good understanding of charity sector fundraising, the UK medical research landscape, and the complexities of NHS-based research is desirable.

If this role appeals to you and you would like to be part of a team working towards a better future for seriously ill children, we would be delighted to hear from you.

How to apply

Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 9am Thursday 19 June with interviews scheduled to take place in person w/c 30 June.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.

About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.

The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.

Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.

Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job overview

LAE Tottenham seeks to appoint a proactive and enthusiastic individual to lead the school's approach to Artificial Intelligence and digital development, helping staff to harness emerging technologies to improve teaching, learning, operational efficiency, and digital skills across the school. To promote a culture of curiosity, experimentation, and confidence in the responsible and effective use of AI and everyday digital tools.

About us

LAE Tottenham is a selective 16-19 free school, which offers a rigorous academic curriculum alongside a broad co-curricular programme and exceptional pastoral support enabling students to access high tariff universities. In 2023-24, over 75% of students won places at Russell Group universities, from a cohort in which 50% of students had been eligible for free school meals at secondary school.

The AI & Digital Skills Lead role will help us become sector leader in supporting students from lower income backgrounds to achieve the highest academic outcomes and this new role has been created so we can ensure we are fulfilling that mission.

The role is advertised on a part-time basis, with hours and working pattern to be discussed and agreed with the successful candidate. It is offered on a permanent basis.

LAE Tottenham

• Academically selective 6th form, opened in September 2017. Results in the top 3% nationally for attainment and progress.
• Principal Education Sponsor Highgate School and Lead Business Sponsor Tottenham Hotspur Football Club.
• Partnered by eight other leading independent schools - Alleyn’s, Chigwell, Haberdashers’ Aske’s Boys’, Harrow, John Lyon, North London Collegiate, Mill Hill and St Dunstan’s College, each offering departmental support, CPD, expertise and shared student experiences.
• Providing first-class support into top class higher education and employment, focused on academically ambitious young people
• Housed in a stunning new state of the art school building linked to the Tottenham Hotspur Stadium
• Sunday Times ‘State 6th Form College of the Year 2020-21
• Rated outstanding by OFSTED

LAE Tottenham offers a range of benefits to all directly-employed members of staff, including free breakfast and lunch and access to Benenden Health private healthcare.

We are actively working to close the gap in areas within the school that are currently underrepresented. To better reflect the diversity of Haringey, we especially encourage applications from within the Black community, as well as other members of our diverse community, to further enrich all aspects of our school.

LAE Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service.

Please note that this role is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, if shortlisted, you will be required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Further information is available on the school's website.

The closing date is 13th June 2025. Interviews are scheduled to take place w/c. 16th June 2025.

(LAET will invite strong candidates to interview as applications come in throughout the designated advertisement period).

Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.

About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.

The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.

Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.

Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Development Manager will play a pivotal role in deepening the connections between the school and our alumni and parent community to inspire financial support. We are entering the early stages of a new major philanthropic campaign, which will significantly scale the ambition for the school’s fundraising and engagement activity. As a team, we have a major role to play in shaping the future of the school’s bursary ambitions. Our success will widen access and support the futures and aspirations of disadvantaged young people within our local community, and beyond.

This is a fundraising position which involves leading on our operational effectiveness and developing effective communication techniques to help deliver the school’s philanthropic objectives. You will be required to assist the Director of Development in managing an effective portfolio of fundraising streams, securing regular giving donations, whilst also stewarding our donors effectively, creating innovative and compelling ways to demonstrate the impact of their philanthropic support.

Person Specification

The ideal candidate will need to:

• Be able to demonstrate a track record of securing, administering, and stewarding gifts at any level, or experience in leading income generation activity through regular giving programmes within the charitable sector.
• Maintain positive working relationships with all constituents in the King’s community, including alumni, parents, and pupils to encourage lifelong engagement through participation, advocacy, and support.
• Be a great problem solver with the ability to work laterally to identify opportunities and provide solutions to fundraising challenges.
• Assist the Director of Development in prioritising prospects, through a thorough research strategy, leading the regular giving activity and helping to implement the development fundraising strategy to support the school’s vision and bursary ambitions.
• Demonstrate self-awareness and understand how to bring others with them to collectively make a contribution to our wider social aims.
• Work systematically and maintain the strong support ecosystem that is in place, including the identification, research, and management of supporters, donor stewardship and acknowledgement, gift administration and due diligence procedures.
• Demonstrate a high level of written and oral communication, with a keen eye for attention to detail.
• Show a passion for fundraising and the need to make giving more effective for all level of donors by demonstrating increased impact across all fundraising initiatives.
• Be able to work independently and effectively, is comfortable with ambiguity and has a proven ability to manage competing priorities both operational and strategic in nature.
• Be experienced in using donor and potential donor relationship management systems, for example Raiser’s Edge or Toucan Tech.
• Be a flexible and supportive team player, who is willing to roll up their sleeves and do whatever is required.

King’s is an extremely sought-after school with outstanding academic results and a vibrant co-curriculum. It strives to appoint able, committed, and compassionate colleagues to help ensure every child at the school achieves their best.  Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south-east England and benefits from exceptional grounds and facilities. We offer excellent benefits including healthcare provision, contributory pension scheme, gym membership and lunch during term time.

To apply for this role, please visit our website.

Closing date: 9am on Thursday 12th June 2025

Interview date: Wednesday 18th June 2025

Second round (if required): Monday 23rd June 2025

Interviews may be staged and we may choose to appoint at any time during the application process.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. King’s College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.