Service support officer jobs in Manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Individual Giving Officer
Salary: £30,255 - £37,732
Location: Remote with regular travel to Downton / London for meetings.
Hours: Full time, 35 hours per week
Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty. You’ll collaborate with colleagues and external agencies to deliver high-quality, compliant campaigns that reflect the experiences of veterans and their families.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You care deeply about the supporter experience and understand that retention is built on trust, relevance and emotional connection.
You have experience delivering direct response fundraising or engagement campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
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Love building long-term supporter relationships
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Enjoy taking ownership and seeing campaigns through end to end
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Use insight and analysis to inform decisions and improve performance
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Are organised, detail-focused and calm under pressure
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Value collaboration and shared success
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Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
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Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 23rd January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Are you up for a new and exciting challenge, leading one of the most effective and nimble NGOs in the transport and environment sectors in England and Wales?
Transport Action Network (TAN) is seeking a dynamic and knowledgeable CEO to lead its remote team of six.
Since it was set up in 2019, TAN has established itself as a thought leader on planning and transport matters, while providing hands-on support and advice to local communities seeking better transport solutions. It has successfully challenged government decisions and helped local communities fight off damaging road schemes. Some examples include schames that would have harmed Stonehenge World Heritage Site, South Downs National Park and Rimrose Valley Country Park in Liverpool.
TAN is currently supporting the Queensbury Tunnel Society, trying to stop the government blocking up an old railway tunnel so that it can be repurposed for a new greenway. It is also opposing the Lower Thames Crossing 'smart' motorway.
Fancy, getting involved and making a difference?
We look forward to hearing from you.
Deadline for returning completed applications is 23:59 (GMT), Sunday 1st February, 2026
First interviews: 27th February and 4/5th March
In addition to answering the above questions, please include a statement (max 1000 words) explaining why you want this job, what relevant experience you have and provide examples of how you meet the key responsibilities and essential person specifications.
To support local communities and individuals fight damaging or unfair transport proposals and to press for more sustainable and equitable solutions
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
Working location: mostly remote work with some travel required. Based in the north/central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision.
What we offer:
· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
· Birthday day off
· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Pension
· Employee Assistance Programme
· Clinical supervision and excellent support
· A rewarding role with purpose
· Be part of a skilled, friendly team with an engaged Board of Trustees
· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate.
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed)
- Resident in the north/central area of the South West Region.
- Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
If writing a cover letter isn't your thing, why not send us a short video telling us why you'd be a great fit for our charity?
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At S.A.L.V.E. we believe:
- No young person should have to live or work on the streets
- Young people who have lived and worked on the streets deserve the chance to fulfil their potential
- Young people on the streets should have trustworthy, supportive adults around them
With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future.
We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term.
We are looking to recruit a new CEO who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.
Our Journey
S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children.
Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability.
Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values.
Job Purpose
● To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users.
● To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users.
● To oversee the budget, finance and risk management of the organisation.
● To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved.
● To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E.’s aims and objectives.
● To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation.
Key Activities
The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board. The job description may be amended from time to time after consultation with the post holder.
STRATEGY
- Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation’s impact.
FUNDRAISING
- Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters.
- Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed.
- Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise.
FINANCE
- Overseeing the budget and financial management of the organisation to ensure the organisation’s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board.
- Collaboratively reviewing the charity’s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee.
- Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements.
HR
- Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager
- Support the Country Director with recruitment in Uganda.
- Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability.
GOVERNANCE
- Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong.
- Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation.
- Ensure the organisation is appropriately prepared for potential risks
- Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements.
COMMUNICATION
- Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness.
- Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally.
PROGRAMMES and OPERATIONS
- Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews.
- Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented.
PARTNERSHIPS
- Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities.
- Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact.
SAFEGUARDING
- To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work.
MONITORING AND EVALUATION
- Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives.
SKILLS REQUIRED
ESSENTIAL CRITERIA
Fundraising and External Relations
- Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors.
- Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals.
- Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking.
Leadership and Management
- Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity.
- Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups.
Strategic and Operational Capability
- Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance.
- Strong understanding of budgeting and financial oversight, with experience of interpreting financial information to inform decision-making.
Governance, Compliance and Safeguarding
- Knowledge of charity governance expectations and safeguarding responsibilities, ideally within organisations working with children or vulnerable groups.
- Commitment to good practice, ethical leadership and accountability.
Personal Attributes
- Highly proactive, solution-focused and resilient, with evidence of managing challenges constructively.
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Friendly, approachable and values-driven, with clear alignment to S.A.L.V.E.’s mission and work.
- Willingness to be ‘hands on’.
DESIRED CRITERIA
Fundraising
- Experience of cultivating and stewarding significant individual donors or corporate sponsors over time.
- Experience of delivering presentations, talks or fundraising-driven events to external audiences.
International and Cross-Cultural Experience
- Experience working in an African context or supporting programmes delivered within Africa.
- Previously lived or worked in Uganda, or having strong personal ties or lived experience relevant to the Ugandan context.
Leadership and Governance
- Experience of working collaboratively with a Board of Trustees or equivalent governance body.
- Experience of leading organisational change or growth phases.
Monitoring, Evaluation and Learning
- Experience using programme data or M&E systems to inform fundraising proposals, impact reports or strategic decision-making.
Qualifications
- Relevant academic, management or professional qualification (e.g., international development, charity management, safeguarding, finance, leadership).
FURTHER INFORMATION
Reporting to: UK Board
Location: Remote, with travel in the UK and to Uganda
Working Hours: Full Time, 37.5 hours per week
How to Apply:
Please send your CV and a one page covering letter.
Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.
Applications without a covering letter will not be considered.
Please note: You must already have the right to live and work in the UK to apply for this role.
Closing Date: Sunday 25th January 2026, 6pm
Note: Shortlisted candidates will be asked to complete a written task during the week commencing 2nd February.
Expected Interviews Dates:
- First Round (virtual): 10th and 11th February
- Second Round (in-person): Week commencing 23rd February
Anticipated Start Date: As soon as possible
Please send your CV and a one page covering letter.
Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.
Applications without a covering letter will not be considered.
Please note: You must already have the right to live and work in the UK to apply for this role.
Closing Date: Sunday 25th January 2026, 6pm
S.A.L.V.E. International is an International Development charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?
We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).
The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.
The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.
The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.
This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a people-focused fundraiser who loves building relationships and bringing ideas to life? Humanimal Trust are looking for a proactive, enthusiastic and highly organised Fundraising Officer to support our fundraising activity and help deliver inspiring campaigns and events that make a real difference.
About the role:
Reporting to the Fundraising and Partnerships Manager, you’ll play a key role in supporting fundraising activity across the charity, helping to deliver events, campaigns and supporter communications while ensuring our supporters feel valued, informed and inspired.
This is a part-time, remote role (20 hours per week), with occasional UK travel for meetings and events.
As our Fundraising Officer you will:
- Support a programme of fundraising events, including research, planning, logistics, budgeting and evaluation
- Assist with the development of new fundraising initiatives and campaigns
- Deliver first-class supporter care and respond to fundraising enquiries
- Build and maintain strong relationships with supporters and volunteers
- Maintain accurate supporter data and generate reports to support fundraising strategy
You’ll bring
- Relevant experience and a genuine interest in fundraising and supporter engagement
- Confidence working with databases and digital platforms, particularly Salesforce
- Excellent communication and relationship-building skills
- Strong organisational and administrative skills
- The ability to manage multiple priorities in a remote working environment
What’s in it for you?
- A flexible, part-time role (20 hours per week)
- Remote working, with occasional UK travel
- Salary of £28,000 FTE (£14,000 pro rata)
- The opportunity to be part of a passionate, supportive team
- The chance to make a tangible impact through meaningful fundraising work
Please outline in your cover letting how you meet the key criteria listed on the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose
The Nuclear Institute benefits from a broad and growing membership base, with our enthusiastic and knowledgeable volunteers operating nine UK regional branches and more than seven Special Interest Groups (SIG). You will be pivotal to the delivery of the activities and events of each branch and SIG, sharing best practice and developing new network initiatives. The role will strengthen volunteer engagement and help to maximise volunteering satisfaction. Nuclear Institute communities foster connection, collaboration, and professional development, helping NI become a stronger professional home for nuclear professionals.
Job Description and Job Specification
Job title: Communities Officer
Contract: Permanent
Working pattern: Full-time, flexible hours with a 9-day in 10-day work pattern
Salary: £25,000 per annum
Annual leave entitlement: 25 days plus bank holidays.
Location: Wholly remote, UK based, with frequent travel
Reporting to: Events and Communities Manager
Key Tasks
Volunteer Engagement and Support
· Develop and grow the engagement in branches & SIGs and support volunteers to build new groups and networks.
· Build strong relationships with each branch and SIG community, providing administration support for their meetings and activities.
· With support, develop and deliver our annual in-person Volunteer Awards and annual in-person Volunteer Forum event.
· Work with the Communities and Events Manager to develop and deliver branch events and SIG conferences.
· Engage our volunteers with regular virtual ‘keep in touch’ meetings and other activities designed to maximise their satisfaction in their volunteer role – and share best practice across the networks.
· Create regular communications to engage and update our volunteers.
Community Development
· Support our communities with the development of their annual budgets and help them develop ideas for new, year-round activities to maximise member engagement and volunteer satisfaction.
· Identify opportunities for new communities and initiatives designed to broaden and grow our membership.
Operational Support
· Ensure our CRM is kept up to date with current volunteer details for each community.
· Work with each community to ensure their Terms of Reference are current and support their AGMs as required.
· Create volunteer resources, including a handbook to support and guide our volunteers to fulfil their roles successfully.
· Work with the Marketing and Communications Manager ensure communities have the digital branding and branded merchandise required, and access to their community email and community SharePoint areas.
Personal Specification
Essential experience
· Experience in a volunteer engagement role.
· Experience delivering events, both in person and virtual.
· Some experience using CRMs and reporting software.
Essential skills and knowledge
· Excellent written and verbal communication skills.
- Strong interpersonal and engagement skills.
- Ability to manage multiple projects and stakeholders.
- Strong time management and organisational skills.
- Ability to manage competing priorities in a small team environment.
Essential Behaviours
- Takes ownership and accountability for delivery.
- Works collaboratively across multiple volunteer communities.
- Demonstrates an inclusive approach to working.
- Comfortable engaging senior stakeholders with credibility.
Desirable experience
· Experience of working with event management systems and applications.
· Experience working in or with the nuclear, energy, engineering or infrastructure sectors.
· Knowledge of professional bodies, CPD frameworks or membership models.
Flexibility and accessibility
We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with frequent travel especially to London and Manchester.
Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.
Commitment to inclusion
We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.
Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.
The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.
Please apply by sending your CV and covering letter. For an informal and confidential discussion about the role, please contact: Rebecca Hughes, Events and Communities Manager.
We are the professional membership body dedicated to nuclear, representing over 5000 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
Alexandra Rose is a data rich organisation. Using Socialsuite, we have built sophisticated project performance dashboards and monitoring tools that underpin both our delivery and reporting. We have also strengthened how we evaluate and demonstrate the impact of our Rose Voucher projects, developing robust evaluation tools that help us understand, and evidence, how our work improves the diets, health and wellbeing of adults and children.
We are looking for a proactive and impact driven Data and Insights Officer who shares our commitment to social justice, health equity and unlocking the power of data to influence food system change. This is a role for someone who thrives in a rapidly evolving data landscape, enjoys solving problems, and is excited about using data to drive service improvement, advocacy, and organisational growth.
You will play a pivotal role in strengthening Alexandra Rose’s use of data, ensuring our systems run smoothly, our insights are timely and actionable and our work continues to scale efficiently as our projects grow. You will support the measurement of our impact, improve how teams use data and help us tell compelling stories about how Rose Vouchers change lives.
You will be someone who:
• Enjoys working at the intersection of data, technology, and social change, and is energised by the pace of innovation in this space.
• Is adaptable and forward-looking, keeping on top of emerging tools, techniques, and technologies that could strengthen our work.
• Takes initiative, spots opportunities for improvement, and enjoys making data systems better for the teams who rely on them.
• Values collaboration and enjoys helping colleagues understand and use data confidently.
• Is committed to ethical, secure and compliant data handling, ensuring Alexandra Rose upholds the highest standards of GDPR and data-sharing practice.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Additional information
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Socialsuite is managed by engineers in Australia. This will mean, on a number of occasions during the year, you may be required to attend meetings that start at 8am. This will be infrequent and most communication with the software providers can take place via email.
Location
London and the South East. Home working, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK)
Duties and Person Specification
Data Analysis, Systems and Reporting
• Develop and maintain robust and accurate data systems and monitoring processes, ensuring compliant archiving to support data integrity.
• Lead the preparation, quality assurance and secure management of Alexandra Rose’s programme data, ensuring it is accurate, consistent and compliant with GDPR and data sharing requirements.
• Resolve data-related issues by collaborating with Socialsuite engineers and engaging with technical support partners as required.
• Develop and refine data dashboards, reports and performance insights that help teams, funders and partners understand how our projects are performing.
• Share insights to support decision making, improve programme delivery, and strengthen Alexandra Rose’s evidence base.
• Support the implementation and day-to-day management of a new charity-wide CRM system, ensuring that teams can confidently and consistently use it to its full potential.
• Contribute to the development of Alexandra Rose’s data, GDPR and digital capabilities by improving internal processes and supporting the data literacy of colleagues.
Impact and Evaluation
• Support the design, coordination and collection of baseline and follow-up evaluation activities, including surveys, interviews and focus groups.
• Manage the collection, organisation and analysis of quantitative and qualitative evaluation data to generate clear, usable insights.
• Produce summaries, descriptive analysis and visual outputs to feed into evaluation findings and funder reports.
• Support the design, analysis and reporting of Alexandra Rose’s annual beneficiary survey, generating insights for advocacy and influencing.
Person Specification
Essential Qualifications and Skills
• Demonstrable experience in data analysis within the charity, public health, or social care sectors (comparable private sector experience will also be considered).
• Experience coordinating and collecting qualitative and quantitative data to inform research, projects or services.
• Experience using CRM systems and data visualisation tools (e.g., Salesforce, Socialsuite) to support monitoring, reporting and organisational insight.
• Proven ability to handle and analyse large datasets, including creating clear charts, dashboards and performance outputs in Excel or similar tools.
• Excellent communication skills, with the ability to translate complex data into clear, accessible insights for a range of audiences.
• Strong project management skills, with experience coordinating multiple streams of work and meeting deadlines.
• Excellent understanding of GDPR, data sharing, and secure data handling compliance.
Desirable Skills
• Experience working with groups who may have time constraints or specific communication needs, such as families with young children or individuals for whom English is a second language.
• Experience producing insights for advocacy, influencing or public facing campaigns.
• Background in public health, social care, or nutrition.
Please include a cover letter, applications without a cover letter will not be considered.
Previous applicants need not apply
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional, value-driven candidate who can hit the ground running as our Legal Education Officer, working closely with the Director and the rest of our small and dynamic Right to Remain team.
The person must be someone who understands the Right to Remain ethos and is prepared to bring their whole self to our organisation. Needless to say, the role requires an impeccable grasp of the asylum and immigration system and its operation on the ground, including how it impacts our community of people seeking asylum, refugees, migrants, their families, friends and allies. It requires an ability to help and guide our community to navigate the complex and hostile asylum and immigration system.
You will be working closely with the Director and the rest of our small and dynamic Right to Remain staff team: another Legal Education Officer based in Leeds (generally) covering the North, the Organiser based in Manchester leading our mighty These Walls Must Fall, and the Engagement Officer based in London. In particular, the post holder will be closely coordinating their work with another Legal Education Officer in Leeds. The post holder is also expected to be already embedded in the local and regional asylum and migration field, familiar with its dynamics and able to tap into their existing relationships and connections with local groups and actors.
We are proud of Right to Remain’s unique and bold approach that really believes in collective power. We are focused on building knowledge, radical solidarity and the power of our community. We show up authentically at work and for our community, always giving our 100%. We are determined and calm amidst the crisis and chaos of the world. We know that now is not a ‘business as usual’ time, and we need to meet the moment as the anchor organisation for the migration justice movement. That comes with a lot of responsibility but we also carry it with lightness. We want our new team members to be similarly passionate, ambitious and compassionate.
With the rest of the team, you will be responsible for maintaining, developing, and increasing usage of our highly popular and accessible resources about the asylum and immigration system, most notably the Right to Remain Toolkit. You will deliver interactive workshops on the legal system for people navigating that system as well as professionals and volunteers. You will engage with our network of community groups to ensure that we are apprised of developments on the ground and we are communicating important changes to these support groups. You will also work with the Director and other colleagues to develop and deliver specific public legal education projects, when necessary. You must have outstanding communication skills and the ability to engage with a wide range of audiences, in a manner that reflects Right to Remain’s mission and values.
Right to Remain is a national migration justice organisation, creating a world where everyone can exercise their right to remain where they need to be
The client requests no contact from agencies or media sales.
Permanent, full-time (37.5 hours per week)
Remote working with some UK and international travel
We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.
Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.
About us and the role
We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.
We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.
Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.
We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.
We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.
For further information, please download the job pack below. Candidates must review the entire job pack before applying.
To apply, please email a cover letter and CV (each a maximum of 2 pages).
Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.
First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.
Second interview: Second round interviews are expected to take place between 23rd-27th February.
Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.
Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.
To apply, please email a cover letter and CV (each a maximum of 2 pages). Candidates must review the entire job pack before applying.
The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and work within the pathfinder partnership, across all partner organisations, providing high quality, evidence based, low intensity Cognitive Behavioural Therapy (CBT) based interventions using a guided self-help model, to clients with who have experienced sexual trauma but also have additional mental health needs.
The client requests no contact from agencies or media sales.
CEO
We are seeking an experienced and motivated leader to guide a purposeful organisation through its next chapter.
Location: Fully remote within the UK with occasional national travel
Salary: £55,000 to £65,000
Contract: Full time, permanent
Benefits: Pension, generous annual leave, Christmas closure, family leave and sickness policies available on request
Closing date: Monday 9th February
THE OPPORTUNITY
We are looking for a new CEO! Can you uphold the thoughtful shaping and delivery of an impactful charity? Do you have senior experience in a purpose-led organisation with financial and business skills you can bring? Then you might be the right person to guide this team.
This is a great opportunity to make a life-changing difference to people living with disability!
If this is something you are passionate about, then a CEO role is a great way to use your professional experience to be a nationwide change-maker.
ABOUT THE ORGANISATION
Whether it’s mobility, daily living, or hobbies and sports, the charity creates solutions that change lives. At the heart of their work is designing and building custom made equipment, tailored to each person’s unique needs.
Volunteers bring together creativity, technical skills, and problem-solving expertise, including metalwork, carpentry, electronics, computer programming, and 3D printing, to deliver solutions that can’t be found anywhere else.
IF YOU JOIN THE TEAM…
You’ll have the rare chance to take the helm of a charity with a powerful social mission and build on their proud 60-year history, stewarding them into a new era of growth. A vibrant, passionate community of innovators and problem solvers will be right there with you.
You’ll join the vision for the charity to be a place where people of all ethnicities and backgrounds feel welcomed to work, volunteer or seek help. The organisation encourages flexible working and a culture that prioritises people, wellbeing, and collaboration.
WHO WE’RE LOOKING FOR
We are searching for a CEO who can help ensure REMAP remains resilient, relevant, and well-prepared to respond to emerging pressures and opportunities.
We are particularly seeking someone:
- Who will strengthen financial sustainability and income generation
- Has a proven track record of senior responsibility
- Energise and support a nationwide volunteer community – strengthening relationships between central staff and locally rooted branches
You do not need to meet every requirement to be considered. If you can demonstrate the experience, passion, and capability to lead with purpose, we encourage you to apply.
WHAT’S NEXT
If you are excited by this opportunity and ready to bring energy and expertise to a mission-driven organisation, we would love to hear from you.
Other roles you may have experience of could include: Chief Executive, Executive Director, Managing Director, Head of Operations, Director of Services, Director of Strategy, Director of Programmes, Operations Director, Charity Director, Social Impact Director, Senior Leader, Development Director, Leadership Consultant, Transformation Lead, Governance and Strategy Lead #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
We're looking for a proactive and creative internal communications specialist to join our Communications and Voice team at an exciting time for Victim Support.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
Are you passionate about connecting people, sharing stories, informing and celebrating colleagues, and making a difference through communications?
Victim Support is looking for an Internal Communications Officer to join our busy and supportive Communications and Voice team at a pivotal time.
This is an exciting opportunity to play a central role in welcoming and supporting staff as we begin delivery of the Witness Service across courts in England and Wales in 2026. You'll help our staff feel included, informed and engaged, making sure their voices are heard and their insights drive our internal communications.
Working closely with colleagues across the organisation, you'll create engaging content for a range of channels, from newsletters and intranet features to virtual events and staff resources. You'll have the chance to bring fresh ideas, try new approaches, help us continually improve how we communicate and connect, and ensure our values are reflected in all we do.
We're a collaborative, friendly team that values creativity, inclusion and learning. If you're a strong communicator with a flair for writing, a creative mindset and a passion for working with others to deliver shared goals, we'd love to hear from you.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Recruiting for Development Officers in Greater Manchester and Lancashire.
Join Inclusive North to deliver The Phoenix Way programme and help drive meaningful, community-led change. As a Development Officer, you’ll play a vital role in growing partnerships, strengthening funding opportunities, and amplifying the voices of marginalised communities.
This is an exciting opportunity to work within a collaborative organisation where innovation and impact sit at the heart of everything we do. You’ll support partnership development, coordinate projects, and contribute to capacity-building activities that ensure the long-term sustainability and growth of TPW’s mission. Working closely with a passionate team and diverse stakeholders, you’ll help shape initiatives that create lasting social impact and strengthen local funding ecosystems.
If you’re motivated by purpose, thrive in collaborative environments, and want your work to make a real difference, this role offers the chance to grow, lead, and contribute to meaningful change.
We are recruiting for X1 FTE Development Officer in Lancashire and X2 FTE Development Officers in Greater Manchester.
What We Offer:
Salary of £32,115
Pension: 5% Contribution
Perks: Private Health Care, 27 Days annual leave, Salary Sacrifice Scheme
How to Apply?
Please send your CV, along with a covering letter, no more than 2 sides of A4 (Font Size: 12) OR:
A CV or a short video (no longer than 5 minutes long) answering the following question:
What excites you most about this role, and how is it directly connected to your skills and experience? (Consider the requirements of the specification, as found below.
Our mission is to empower racially minoritised communities by championing racial equity through research, policy, innovation, and collaboration.
The client requests no contact from agencies or media sales.
Part-time, permanent.
West Midlands Heritage Trust is seeking a skilled and motivated Finance Officer to join our small, dedicated team working to safeguard historic buildings across the West Midlands. This newly created, permanent role offers a flexible, hybrid working arrangement, primarily home-based, with one day per week in a shared office (currently Worcester), bi-monthly evening board meetings, and occasional regional travel.
Working closely with the Treasurer, trustees, external accountants and project teams, you will support the financial management of WMHT and its partner Project Trusts. Responsibilities include maintaining financial records and budgets, processing invoices, monitoring project expenditure, supporting grant applications and claims, ensuring compliance with statutory and funder requirements, and preparing financial reports for the Board.
We are looking for an AAT-qualified (or equivalent) individual with strong bookkeeping and accounting skills, experience using financial systems (e.g. Sage or QuickBooks), excellent communication abilities, and a proactive, organised approach. An interest in heritage and community-based projects is desirable.
The role is 22.5 hours per week, with some flexibility required, including occasional evenings and weekends.
Full details are available in the job description and person specification.
Deadline: 12 noon, Saturday 31st January 2026
The client requests no contact from agencies or media sales.


