Service support officer jobs in Manchester
Location: Remote, but with flexibility to travel for in person meetings
Salary: £38,336 - £44,427 pro rata, per annum (dependent on experience) plus 8% pension contribution
Duration: Permanent established role
Hours: 0.8 FTE (29 hours 36 minutes per week), flexible
The Head of the CEO Office will provide leadership to the CEO Office team and serve as a key advisor to the CEO and Senior Leadership Team (SLT). This role will be responsible for the three specialist areas which form the CEO Office: People Services, Governance and Executive Support.
This role is responsible for delivering the People Services function for the organisation, including the development and implementation of People Services strategies, plans, policies and processes. You will lead the People Services team in delivering high quality support and advisory services.
This post requires the individual to understand, anticipate and react to the organisation’s changing needs, to think critically, make decisions, and offer solutions to problems with expert professionalism, sensitivity, and confidentiality. To implement Butterfly Conservation’s (BC) objectives through leadership of the CEO Office team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
Specific Tasks:
Delivering the People Services function
Responsible for delivering a high-performing People Services function ensuring all interactions adhere to BC’s inclusion and organisational values. To lead, manage and be accountable for the function, including:
- Aligning workload with BC’s Strategy and annual business plans.
- Advising, coaching, and enabling the People Services team to deliver effectively and create an engaging, supportive, and empowering environment.
- Ensure monthly workforce reporting systems are in place and actions followed up where required.
- Lead on Employee Health and Wellbeing initiatives, promoting a culture of engagement and self-responsibility.
- Implement, monitor and evaluate performance management systems and processes.
- In conjunction with the CEO and SLT, procuring external specialist support and/or legal advice as needed to minimise risk to the organisation.
- Act as the escalation point for complex employee casework, including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, ensuring that the SLT members’ roles remain objective and that safe formal processes can occur if required.
- Account management for providers of BC’s People Services Workforce Systems, ensuring Service Level Agreements are met and partnership opportunities are maximised including Occupational Health, EAP services, Hireful and BreatheHR.
- Oversee and manage ‘Charity Learn’ BC’s online learning management system, to include setting up annual statutory training for all staff and creating bookable in-house training sessions as required.
- In conjunction with the CEO and SLT, develop and implement a People Strategy to include areas of succession planning, talent management, change management, and staff engagement.
Governance, Risk and Management Information & Reporting
Accountable for the smooth running of BC’s core governance activities and trustee meetings, including:
- Overseeing the risk and audit process for the CEO Office, bridging as needed between the Finance Directorate and the CEO Office Directorate.
- Ensuring all core legal requirements are met and that the trustees comply with their duties in accordance with the Articles of Association.
- Ensuring relevant statutory returns are submitted to Charity Commission and Companies House.
Executive Support
- Ensure the support function to the CEO and SLT is delivered efficiently and effectively, including direct line management of the Executive Assistant to the CEO and SLT PA’s.
Management and Development of Team members
Responsible for managing a team of five direct reports and undertaking all People Manager duties, including:
- Setting objectives, workload planning, holding 121 meetings and regular reviews.
- Conducting Performance Development Reviews and giving timely direction and feedback.
- Building engagement within the team and creating an environment of trust and wellbeing.
- Coaching and developing team members to ensure professional and personal growth and career development and supporting any training needs.
- Role modelling people management in line with BC’s values and competency framework, setting a good example from the CEO Office.
Strategy, Planning and Budgeting
Working with the CEO and SLT on the annual and long-term business cycles, including:
- Supporting with the creation of BC’s Strategy as required.
- Creating annual Directorate work plans to deliver actions and outcomes in line with BC’s strategic priorities ensuring teams within your responsibility have clarity and direction.
- Working with Finance to ensure that the function has adequate budget to match the work plans and supporting with budget refresh and reforecasting.
- Supporting the Directorate with workforce planning and resource management as required.
- Responsible for the CEO Office budget.
Relationship building, partnering and culture development,
Operating as a strong ambassador for BC and the CEO by:
- Cultivating and nurturing excellent working relationships both internally with all colleagues and trustees, and externally with branches, volunteers, partners, suppliers, funders, and sector networks.
General:
- Promoting and exemplifying BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Aligning with the mission and strategic goals of BC; commitment to species conservation, the environment and nature recovery.
- Undertaking any other reasonable duties as required and commensurate with the grade of post.
- Undertaking all duties and responsibilities in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
- Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
- Actively participating in on-going professional development activities, committing to personal and professional growth and development.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Sunday, 1 February 2026 at 23:59.
Interviews will be held 9 February and 12 February 2026.
REF-226 149
Part-time, permanent.
West Midlands Heritage Trust is seeking a skilled and motivated Finance Officer to join our small, dedicated team working to safeguard historic buildings across the West Midlands. This newly created, permanent role offers a flexible, hybrid working arrangement, primarily home-based, with one day per week in a shared office (currently Worcester), bi-monthly evening board meetings, and occasional regional travel.
Working closely with the Treasurer, trustees, external accountants and project teams, you will support the financial management of WMHT and its partner Project Trusts. Responsibilities include maintaining financial records and budgets, processing invoices, monitoring project expenditure, supporting grant applications and claims, ensuring compliance with statutory and funder requirements, and preparing financial reports for the Board.
We are looking for an AAT-qualified (or equivalent) individual with strong bookkeeping and accounting skills, experience using financial systems (e.g. Sage or QuickBooks), excellent communication abilities, and a proactive, organised approach. An interest in heritage and community-based projects is desirable.
The role is 22.5 hours per week, with some flexibility required, including occasional evenings and weekends.
Full details are available in the job description and person specification.
Deadline: 12 noon, Saturday 31st January 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Recruiting for Development Officers in Greater Manchester, Merseyside and Lancashire.
Join Inclusive North to deliver The Phoenix Way programme and help drive meaningful, community-led change. As a Development Officer, you’ll play a vital role in growing partnerships, strengthening funding opportunities, and amplifying the voices of marginalised communities.
This is an exciting opportunity to work within a collaborative organisation where innovation and impact sit at the heart of everything we do. You’ll support partnership development, coordinate projects, and contribute to capacity-building activities that ensure the long-term sustainability and growth of TPW’s mission. Working closely with a passionate team and diverse stakeholders, you’ll help shape initiatives that create lasting social impact and strengthen local funding ecosystems.
If you’re motivated by purpose, thrive in collaborative environments, and want your work to make a real difference, this role offers the chance to grow, lead, and contribute to meaningful change.
We are recruiting for:
X1 FTE Development Officer in Lancashire (Inclusive North)
X2 FTE Development Officers in Greater Manchester. (GMECN)
X1 FTE Development Officer for Merseyside & Cheshire (One Knowsley)
The aplication window is open unti 2nd February, but we hold the option to close the window earlier depending on the number of applicants.
What We Offer:
Salary of £32,115
Pension: 5% Contribution
How to Apply?
Please send your CV, along with a covering letter, no more than 2 sides of A4 (Font Size: 12) OR:
A CV or a short video (no longer than 5 minutes long) answering the following question:
What excites you most about this role, and how is it directly connected to your skills and experience? (Consider the requirements of the specification, as found below.
Our mission is to empower racially minoritised communities by championing racial equity through research, policy, innovation, and collaboration.
The client requests no contact from agencies or media sales.
Prospectus is excited to be collaborating with our client to recruit for a Grants and Enquiries Officer to join their team. This role is offered on a 3-year contract with the possibility to be made permanent. The role is largely to be undertaken remotely, ideally with some face to face working a couple of times per month at their London office.
The organisation is an independent charity providing crucial support to music professionals across the UK whose lives have been impacted by physical or mental ill health. They support individuals throughout their careers and into retirement and in the last five years have distributed over 3,500 grants totalling over £3.6million. Our client is a membership organisation with over 2,000 Members, all of whom are professionally active in the world of music or retired. This includes notable musicians from across the UK music sector.
The Grants and Enquiries Officer is a new role at the organisation. Working with the Director of Grant Giving and Grants Manager, the postholder will play a key role in the efficient running of the Grants Department. This varied role will include managing all incoming enquiries, assisting with the processing of applications for assistance, and production of schedules and reports when required. The postholder will develop strong working relationships with a diverse range of partner organisations and suppliers and will work alongside the Director of Grant Giving and Grants Manager to ensure the continued sustained growth and development of grant giving at the organisation.
The successful candidate will have experience working in a complementary role within a charity, health, social care or welfare setting. You will bring strong organisational and administration experience and will be highly empathetic with the ability to deal directly with vulnerable individuals and complex cases and to engage with people in a confident and professional manner. You will have strong written and verbal communication skills with a high standard of verbal/written English and the ability to write letters, reports and other documents.
Our client is partnering with Prospectus to recruit for this vacancy. To apply please submit your CV and a supporting statement (1-2 pages) preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining RSM and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset relating to the person specification section in the job description.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Future First is seeking an experienced and motivated Interim Membership & Delivery Manager to lead the day-to-day delivery and growth of our schools’ membership programme.
This is a hands-on operational leadership role, responsible for managing school relationships, supporting membership growth, ensuring high-quality delivery, and line managing our membership team.
You will work closely with senior leadership to implement agreed growth plans, while taking ownership of operational performance, team management and member experience.
Key responsibilities include:
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Managing relationships with a portfolio of member schools and colleges
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Delivering against membership growth and retention targets
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Leading and line managing the membership team
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Overseeing quality assurance of workshop delivery
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Managing and supporting sessional delivery staff
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Managing sales pipeline, reporting and performance
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Supporting staff training and development
We’re looking for someone who:
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Has experience working with schools or in education-related settings
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Has strong account management, membership and/or sales experience
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Has proven experience line managing staff
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Is confident delivering sessions to young people
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Is highly organised and able to manage multiple priorities
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Is comfortable using CRM systems (Salesforce desirable)
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Is passionate about improving outcomes for young people
This is an excellent opportunity to join a mission-driven organisation and make a difference to young people’s lives.
To apply, please submit a short video (no more than 2 minutes), your CV and a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First. Applications will close on Monday 9th February at noon.
Please download the recruitment pack for a full job description and more information about the role.
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester.
Key Responsibility Areas:
- Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
- Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.
- Contribute to organisational development and personal growth through innovation, self-care, and professional learning.
For the full job description, please download the recruitment pack.
Terms & Conditions:
Start date: TBC
Salary: £26,650 per annum
Location: Manchester & Trafford, based at the WomenMATTA women’s centre.
Working hours: 35 hours – Full time
Contract: Permanent
Digital Communications Officer
£27,693 - £31,173 (plus London weighing if applicable)
Location : Based out of any of the WEA offices, with Hybrid working available. Typically 2 days in the office. Arrangements to be made locally.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Digital Communications Officer, you will play a vital role in enabling the WEA to meet our mission to bring adult education within reach of everyone who needs it, fighting inequality and promoting social justice.
The post holder will be responsible for supporting the Digital Branding Manager with the delivery of impactful digital campaigns (web, social media, email marketing, PR/comms) that focus on promoting our work to a variety of audiences and stakeholders, enabling us to create change for thousands of adult learners across England and Scotland. There will be a particular focus on social media within this role – you would be the WEA social media guru!
This role isn’t about marketing WEA courses, it’s about showcasing the impact of lifelong learning, growing our membership and influencing decision makers and the public. This role would suit a self-starter with knowledge and experience of the social media and digital communications landscape and can think big picture about campaigning activity. We are looking for someone who can film and edit social media content to a high standard as we look to grow our in-house produced social content.
Charity comms experience and experience of working within a charity/non-profit would be an advantage. We are a new team with high ambitions and exciting challenges looking for a creative storyteller who can shape our voice, drive conversations around our work and grow our reach.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.
The Head of Advocacy, Awareness and External Relations is a senior leadership role within AtaLoss, working closely with and reporting directly to the CEO. The post-holder will lead work across the public, bereavement and commercial sectors to deliver AtaLoss’ strategic outcomes by:
- providing national leadership in bereavement awareness, advocacy and policy influence, including through Parliament, the APPG and the media
- strengthening the website as the UK’s trusted gateway for bereavement support, ensuring accessible, high-quality content and effective signposting
- enabling holistic bereavement support in communities and workplaces through partnership development, training and the growth of Bereavement Friendly Communities
- contributing to organisational sustainability through income-generating training, cross-sector partnerships and effective external engagement.
The role sits at the heart of AtaLoss’ mission to ensure that every bereaved person can access the right support at the right time, and to position bereavement as a public health issue requiring timely, coordinated and understanding response.
The client requests no contact from agencies or media sales.
The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases. We have an exciting opportunity to join our new safeguarding regional team operating in the northwest region and take this forward supporting Methodist churches and work.
Hours of work: 21 per week
About you
The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Cumbria Methodist District requiring regular travel within this District area, and to provide support to colleagues across the regional area of the North West, which may involve occasional travel. The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
Our Culture, Values and Benefits:
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We are a Disability Confident Committed employer, and welcome applications from disabled people.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.
Closing date: 6th February 2026
Shortlisting date: W/C 11th February 2026
Interview (in person): 23rd February 2026
We reserve the right to close the vacancy early if we receive sufficient applications.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Co-operative Development Officer
We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation.
Position: Co-operative Development Officer
Location: Manchester (Holyoake House)
Salary: £27,004 per annum (pro rata to 21 hours – £16,202)
Hours: Part-time, 3 days per week (21 hours)
Contract: Fixed-term, 11 months
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Sunday 8 February 2026
Interviews: Week commencing 23 February 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role
As Co-operative Development Officer, you will support the delivery of the organisation’s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive.
This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy.
Key responsibilities
Events and outreach
- Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering.
- Coordinate speakers and manage administrative tasks including payments and invoices.
- Communicate with attendees before and after events to ensure a positive experience.
- Work with communications teams to support promotional activity, including newsletters and email campaigns.
- Track event metrics, gather feedback and prepare reports.
- Attend external events and exhibitions to promote the organisation.
- Provide occasional out-of-hours or weekend support for specific events or campaigns.
Programme delivery
- Support the delivery of business support programmes
- Manage administrative processes, including contracts and payments.
- Track programme activity and prepare monitoring and evaluation reports.
Partnerships and funding support
- Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values.
- Gather evidence, case studies and data for funding applications and funder reporting.
- Maintain accurate records and processes related to funding and partnership activity.
About you
To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact.
You will bring:
- Experience of running small events, both online and in person.
- Strong organisational and project management skills, with the ability to manage multiple priorities.
- Excellent attention to detail and administrative capability.
- Clear and confident written and verbal communication skills.
- Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners.
- Highly developed IT skills, including confidence using Microsoft Office applications.
Desirable:
- An understanding of, or interest in, values-driven organisations.
- Experience supporting grant-funded programmes.
- Interest in areas such as youth engagement, ethical tech, community development or climate action.
- Experience using project management tools such as Asana or Trello.
About the organisation
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Salary: Up to £GBP £51,100 annual gross
Hours: Full-time
Duration: Permanent
Location: UK or global within 2-3 hours’ time difference of the UK. Regular travel to Manchester required. Minimum deployment time overseas 40%.
Our operations are growing – can you provide excellent operational management for our life-saving humanitarian health operations?
We are seeking an experienced humanitarian health operations professional to join our team. As our new Operations Manager you will join a newly created Operations function and play a key role in its development and success. Our operations are growing rapidly and we need someone who can thrive in providing excellent operational management alongside developing our systems and processes. You will manage a portfolio of programmes and responses both from the HQ and in the field.
Humanitarian health needs are growing. UK-Med is an NGO providing emergency health support in times of crisis and humanitarian emergencies. We provide clinical support, as well as training and capacity building for health professionals around the world, with particular focus on countries vulnerable to outbreaks, natural disasters or with weakened health systems due to complex emergencies. As a key partner of the UK Emergency Medical Team (EMT), we work closely with DFID and the WHO, but we are also growing our own programmes. Our work has never been more vital, with disease outbreaks and disasters becoming more frequent, complex and severe.
We provide humanitarian health surge support to health systems facing exceptional challenges. Our responses can range from individuals or small teams of technical experts providing advice and capacity building through to a full field hospital providing primary healthcare and surgical interventions.
Our ideal candidate will be passionate about UK-Med’s humanitarian mission and excited by the prospect of developing systems and processes to support this. You will have significant experience in humanitarian health operations including working in the field. You will be comfortable working at pace and thrive on achieving challenging objectives and meeting rapidly changing demands.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work. UK-Med is a growing and developing organisation with a committed team of staff, volunteers and members.
How to apply
We strongly recommend that you read the Candidate Information Pack – Operations Manager - January 2026 before applying.
To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.
Applications must be submitted no later than 9th February, 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Salary: £34,582 – £36,120, plus £3,366 London weighting or £500 Home Working Allowance (as applicable)
Location: Hybrid (London office) or remote within the UK
Contract: Permanent
Help shape fundraising products that change lives
We are looking for a highly skilled and thoughtful Senior Product Officer to play a key role in developing, delivering and improving a wide portfolio of fundraising products. This is an exciting opportunity to influence how supporters engage, contribute and connect, while working within a supportive team focused on meaningful impact and continuous improvement.
Sitting within the Engagement and Fundraising directorate, you will support and lead on the development and fulfilment of new and existing fundraising products—from regular giving and lotteries to digital propositions and innovative new ideas. You’ll work with colleagues across multiple teams, external suppliers, volunteers and supporters, ensuring every product is developed to the highest standard and contributes to long-term fundraising goals.
This is a role for someone who thrives on variety, enjoys solving problems creatively, and brings confidence in managing data, stakeholder relationships and product development. You’ll join a mission-driven team committed to inclusion, flexibility and ensuring every supporter has a great experience.
What you’ll do
- Lead or support the development, innovation and delivery of fundraising products
- Manage the fulfilment and end-to-end delivery of products across the organisation
- Create and maintain product performance reports and financial models
- Contribute to product development roadmaps, business cases and strategic papers
- Work with suppliers, external partners and internal teams to ensure high-quality delivery
- Provide insight through research on sector trends and comparable organisations
- Support budget management, including raising purchase orders and processing invoices
- Promote best practice and share specialist knowledge across teams
- Work cross-functionally to maximise fundraising outcomes
- Support campaigns that promote products to new and existing supporters
What you’ll bring
- Highly developed written and verbal communication skills, with the ability to explain complex ideas clearly and persuasively
- Confidence presenting updates, ideas and pitches to a range of audiences
- Ability to analyse, interpret and communicate numerical and financial data
- Strong time management skills, with experience managing competing deadlines
- Proven ability to build and maintain positive relationships with internal and external stakeholders
- Creative and innovative problem-solving skills
- Experience in a customer-focused environment such as fundraising, sales or marketing
- Proficiency in Windows-based software including word processing, spreadsheets and email
- A commitment to high-quality service delivery and a flexible, collaborative approach
What we offer
- Salary: £34,582 – £36,120
- Plus either:£3,366 London weighting (for hybrid London workers), or £500 Home Working Allowance (for remote workers)
- Flexible hybrid or fully remote working options within the UK
Our commitment to inclusion
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are recruiting a Senior Member Network Account Manager to join our busy Member Networks team at the British Psychological Society for a fixed period of 12 months starting in March 2026.
The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.
About the Role
As Senior Member Network Account Manager, you will be the main contact for several Member Networks, including Divisions. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, lead projects, and work closely with teams across the organisation to strengthen collaboration and network growth.
A day in the life may include:
- Advising volunteers on governance, finance, awards, planning and compliance matters
- Ensuring Networks deliver their activity plans, managing timelines and aligning work to strategic goals and budgets
- Supporting events and projects that drive member engagement, including budgeting, venue liaison and travel bookings
- Managing inboxes and responding to enquiries with clear advice and signposting
- Attending meetings, collating actions and following up to ensure progress
- Sharing best practice and improving processes, tools and systems as needed
- Maintaining documents in Google Workspace, including budgets, reports and committee lists.
- Delivering volunteer training on new processes or systems
- Coordinating awards and grants, updating web content and communicating with applicants
- Managing committee recruitment, posting roles and handling applications
- Working with internal teams such as Membership, and Marketing to provide seamless support.
What We’re Looking For
To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will lead and coordinate delivery of activities, managing timelines and working with key stakeholders.
Why Join Us?
We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with national organisations
How to apply
The closing date for applications is 31st January 2026, with interviews held on-line w/c 9th February. To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Qualified Low Intensity Psychological Wellbeing Practitioner (PWP) – NHS Pathfinder Partnership
GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and work within the pathfinder partnership, across all partner organisations, providing high quality, evidence based, low intensity Cognitive Behavioural Therapy (CBT) based interventions using a guided self-help model, to clients with who have experienced sexual trauma but also have additional mental health needs. The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.
Key responsibilities:
- Work within the Pathfinder partnership consultation model to identify potential survivors who might benefit from a low intensity psychological intervention.
- Undertake client-centred conversations and assessments which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
- Provide a range of information and support for evidence based, low intensity psychological interventions whilst working within a flexible and person-centred model of care.
- Work closely with other members of the team ensuring appropriate interventions are considered and identify where a transfer of care to an HSP or another pathfinder team member might be required.
- Prepare and present clinical information for all clients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.
Benefits:
- Flexible working TBC
- Generous annual leave (30 days a year exc. BH)
- Pension contributions
- Reasonable travel expenses
- Free on-site parking
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The client requests no contact from agencies or media sales.
We Are Survivors are excited to be on the search for a Social Worker to come and join our ever-growing team. In our efforts to ensure that NO male survivor is left behind, we are expanding and looking to fill the following roles:
You'll play a key role in supporting clients, managing communications, supporting in relationship management across the partnership. As well as working with partners like Pennine Care and TRC, you will work closely with our community development team and criminal justice teams to ensure survivors have access to the right support.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 page)
In your supporting statement we want you to answer these two questions:
• How can your experience support male survivors thrive?
• How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice
The client requests no contact from agencies or media sales.