Service support officer jobs in Manchester

Job Title: Regional Operations Manager 
Location: North of England (flexible – with travel across delivery areas)
Reports to: Chief Operating Officer  
Contract Type: 2 years fixed term contract, Full-Time
Salary: £40,000 pa
Start Date:  March / April 2026 
 

Role Purpose 
The Regional Operations Manager will be responsible for the effective day-to-day delivery of The Skill Mill programmes, ensuring seamless coordination between The Skill Mill Supervisors, local Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. The role will focus on operational excellence, stakeholder engagement, and the smooth running of activities that contribute to The Skill Mill’s social impact. 
 

Key Responsibilities:

Operational Coordination 

- Oversee and support The Skill Mill Supervisors to ensure the delivery of high-quality, safe, and impactful work programmes. 
- Act as the central point of contact between Supervisors, Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. 
- Monitor daily operations and resolve any operational challenges quickly and effectively. 
- Ensure all work complies with organisational policies, procedures, and health & safety regulations. 

Stakeholder Engagement & Relationship Management:

- Build strong, collaborative relationships with local Youth Justice Services and Pathways Advisors to support young people’s progression. 
- Work closely with the Commercial Sales Manager to align operational delivery with commercial project requirements and client expectations. 
- Represent The Skill Mill at operational and partnership meetings. 

Performance Monitoring & Reporting:

- Track and monitor project progress, ensuring that targets for social outcomes and commercial delivery are met. 
- Prepare and present operational performance reports to the Senior Management Team. 
- Implement systems to measure quality, efficiency, and impact. 
 

Team Support & Development 

- Support and mentor Supervisors to maintain high standards of practice and delivery. 
- Identify training needs and facilitate professional development opportunities. 
- Foster a positive, collaborative, and accountable team culture. 
 

Person Specification:

Essential 

- Experience in operational or project management, ideally in a social enterprise, youth justice, or community development setting. 
- Strong interpersonal and relationship-building skills. 
- Proven ability to coordinate multiple stakeholders and workstreams. 
- Excellent organisational skills with the ability to prioritise and work under pressure. 
- Knowledge of safeguarding, youth justice, and/or working with vulnerable young people. 
- Competent IT skills, including Microsoft Office and project management tools. 
- Commitment to The Skill Mill’s mission and values. 

Desirable 

- Experience managing commercial contracts or community-based service delivery. 
- Understanding of outcomes-based commissioning. 
- Health & Safety qualification or equivalent experience. 
 

Key Relationships 

- The Skill Mill Supervisors 
- Youth Justice Services 
- Pathways Advisors 
- Commercial Sales Manager 
- Senior Management Team 
- External partners and clients 

Job Title: Regional Operations Manager 
Location: Midlands (flexible – with travel across delivery areas)
Reports to: Chief Operating Officer  
Contract Type: 2 years fixed term contract, Full-Time
Salary: £40,000 pa
Start Date:  March / April 2026 
 

Role Purpose 
The Regional Operations Manager will be responsible for the effective day-to-day delivery of The Skill Mill programmes, ensuring seamless coordination between The Skill Mill Supervisors, local Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. The role will focus on operational excellence, stakeholder engagement, and the smooth running of activities that contribute to The Skill Mill’s social impact. 
 

Key Responsibilities:

Operational Coordination 

- Oversee and support The Skill Mill Supervisors to ensure the delivery of high-quality, safe, and impactful work programmes. 
- Act as the central point of contact between Supervisors, Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. 
- Monitor daily operations and resolve any operational challenges quickly and effectively. 
- Ensure all work complies with organisational policies, procedures, and health & safety regulations. 

Stakeholder Engagement & Relationship Management:

- Build strong, collaborative relationships with local Youth Justice Services and Pathways Advisors to support young people’s progression. 
- Work closely with the Commercial Sales Manager to align operational delivery with commercial project requirements and client expectations. 
- Represent The Skill Mill at operational and partnership meetings. 

Performance Monitoring & Reporting:

- Track and monitor project progress, ensuring that targets for social outcomes and commercial delivery are met. 
- Prepare and present operational performance reports to the Senior Management Team. 
- Implement systems to measure quality, efficiency, and impact. 
 

Team Support & Development 

- Support and mentor Supervisors to maintain high standards of practice and delivery. 
- Identify training needs and facilitate professional development opportunities. 
- Foster a positive, collaborative, and accountable team culture. 
 

Person Specification:
Essential 

- Experience in operational or project management, ideally in a social enterprise, youth justice, or community development setting. 
- Strong interpersonal and relationship-building skills. 
- Proven ability to coordinate multiple stakeholders and workstreams. 
- Excellent organisational skills with the ability to prioritise and work under pressure. 
- Knowledge of safeguarding, youth justice, and/or working with vulnerable young people. 
- Competent IT skills, including Microsoft Office and project management tools. 
- Commitment to The Skill Mill’s mission and values. 

Desirable 

- Experience managing commercial contracts or community-based service delivery. 
- Understanding of outcomes-based commissioning. 
- Health & Safety qualification or equivalent experience. 

Key Relationships 

- The Skill Mill Supervisors 
- Youth Justice Services 
- Pathways Advisors 
- Commercial Sales Manager 
- Senior Management Team 
- External partners and clients 
 

About The Skill Mill:

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.

The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.

Salford CVS is recruiting a Volunteering Development Worker (Women and Girls in Football) to lead our work in increasing the participation of women and girls in off-pitch volunteering roles across grassroots football in Salford. This new role has been created in alignment with The FA’s priorities to strengthen inclusive volunteer pathways and ensure club and league environments are welcoming, supportive and accessible for female volunteers.

The main purpose of the post is to increase the number of female volunteers in off-pitch roles across grassroots football in Salford by supporting clubs, leagues, sessional football providers and community groups to create, promote and sustain inclusive volunteer opportunities. The role will coordinate learning and development for volunteers, help organisations understand their volunteer needs, and strengthen their capacity to recruit, retain and recognise women and girls in volunteering.

You will use Salford CVS’s established volunteering expertise to support England Accredited clubs, leagues and sessional football providers to attract, recruit and retain more female volunteers. This includes addressing known barriers such as lack of visible role models, sex-based discrimination, childcare demands that fall disproportionately on women, limited flexibility and traditional recruitment practices that may favour men.

Working in connection with our Volunteer Centre and wider Active Communities teams, you will join a service that already supports hundreds of organisations to develop safe and high-quality volunteering opportunities, matches hundreds of residents to roles, and delivers a wide range of volunteering training and good-practice guidance. You will also work closely with local partners, including Salford Community Leisure, GM Moving, Manchester FA and VCSE partners to ensure a coordinated and impactful approach.

The role will involve building strong relationships with clubs and leagues, engaging women and girls through targeted outreach in multiple settings (for example, community events, education environments, VCSE spaces, etc.), supporting grassroots clubs to understand their volunteer needs and barriers, and developing sustainable volunteer plans that help address these. You will deliver both FA and Salford CVS-designed training, increasing access to high-quality learning and development across the grassroots football ecosystem.

You will also connect to our wider engagement in the physical activity agenda in Salford, particularly the Place Partnership, a programme helping to lower barriers to physical activity and get Salford residents moving more.

Hours: 18 hours per week (excluding breaks), to be worked over 3–4 days.

Contract: Until 30th June 2028, subject to the successful completion of a 6-month probationary period.

About you

This position will suit someone passionate about widening access to volunteering, confident in engaging diverse communities, and skilled in helping organisations embed inclusive, flexible and sustainable volunteer practices. You will play a central part in shaping a long-term cultural shift within grassroots football, supporting clubs and leagues to broaden volunteering participation, strengthen their volunteering culture and create off-pitch roles where women and girls can thrive.

To get a fuller flavour of our work and to apply for this position, please visit our website via the Apply button.

Closing date: Noon on 1st April 2026.
Interview date: 9th April 2026.

About Us 

The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.

We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice. 

Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.

Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation. 

About Your Role

This role is central to how the organisation functions day-to-day.

The Operations & Executive Support Lead will provide trusted executive support to the CEO and diary management support for directors while also holding the operational backbone of the organisation. This includes managing administrative flow, designing and strengthening systems, and ensuring that work lands reliably and on time.

This is a highly varied, hands-on role suited to someone who enjoys building order, spotting risks early, and creating processes that allow others to do their best work.

You will work closely with the CEO, our Directors, and our finance team to identify and develop operational processes as required. You will work alongside our entire team and be able to contribute to the organisation’s bold aims and ambitions within your role.

Key Responsibilities

Executive Support

• Provide full diary and schedule management for the CEO, including proactive planning, prioritisation and coordination.

• Support our Director level with diary management and bookings as required.

• Manage CEO inbox triage and correspondence, acting as a trusted first point of contact and gatekeeper.

• Prepare agendas, briefing notes and supporting materials for meetings.

• Coordinate travel, logistics and key engagements.

• Track actions and follow-ups to ensure timely completion across priorities.

Operations & Administration

• Act as a central intake point for operational and administrative requests.

• Prepare invoices and expenses for approval and support payment workflows.

• Coordinate room bookings, event logistics and forward planning.

• Support finance processes in collaboration with the outsourced finance team.

• Manage projects, create and maintain operational project trackers, records and documentation.

• Provide administrative and logistical support to programme delivery as required.

• Support fundraising administration and reporting requirements.

• Provide light communications and coordination support as needed.

Systems & Process Development

• Identify opportunities to improve operational efficiency, reduce risk and strengthen consistency.

• Design and implement proportionate, fit-for-purpose processes aligned with organisational needs.

• Create and maintain clear operational processes and documentation.

• Support the selection and introduction of appropriate tools and systems where required.

• Contribute to the development of more structured, predictable ways of working.

About You

• You come from an operations, executive assistant, office management, or organisational support background and are confident working across administration, coordination and operations.

• You are highly organised and reliable, with a strong ability to manage multiple priorities, deadlines and moving parts, and anticipate executive needs.

• You have experience providing executive support, including diary management, inbox triage, meeting coordination and preparation of briefing materials.

• You are excited by the opportunity to grow beyond day-to-day execution and take on a more strategic role over time.

• You are comfortable owning operational processes end-to-end and ensuring consistent follow-through.

• You can spot gaps, inefficiencies or recurring issues in ways of working and take initiative to improve them.

• You are confident in handling approvals preparation, tracking actions, and supporting financial and administrative workflows.

• You work well with senior stakeholders and external partners, communicating clearly and professionally.

• You are trusted to handle confidential and sensitive information with discretion.

• You are calm under pressure and able to respond effectively to changing needs and priorities.

• You are open to learning new systems and tools and adapting as the organisation evolves.

We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth.

Team: Philanthropy & Partnerships

Location: Homebased with some travel for meetings & events

Work pattern: 21 hours per week over 3 days Monday to Friday, specific days can be discussed at interview

Salary: Up to £22,539.57 per annum (pro rata of £37,565.95)

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Corporate Partnerships Development Officer:

• The successful candidate will lead the development of new, long-term corporate partnerships, supporting the implementation of the corporate partnerships fundraising plan and increasing sustainable net income for Cats Protection.
• The Senior Corporate Partnerships Development Officer will be pivotal in driving new income for the charity, working as one with teams across the charity to identify new opportunities for potential corporate funding support.

About the Corporate Partnerships team:

• We sit within the Marketing & Income Generation directorate.
• The corporate partnerships team is split between new business and account management, made up of driven, passionate and dynamic corporate fundraisers
• We currently have a team of one full time Senior Corporate Partnerships Development Officer and a Corporate Partnerships Development Manager, in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team
• You will be managed by the Corporate Partnerships Development Manager, and you will work alongside another Senior Corporate Partnerships Officer to achieve a joint team target

What we are looking for in our Senior Corporate Partnerships Development Officer:

• Significant corporate partnership fundraising experience generating new business within a charity setting
• Extensive experience of developing strong relationships with supporters/ clients/colleagues
• Experience of presenting business proposals in person and via conference call
• Experience of managing commercial participators agreements, negotiating updates and changes where necessary 
• Excellent networking skills
• Familiar with the CIOF codes of practice relating to corporate partnership fundraising

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service.
• Salary Finance, which empowers you to take control of your financial wellbeing.
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 15th March 2026

Virtual interview date:  From 24th March 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you are enthusiastic about this opportunity but your experience does not align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

3. Final stage virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Supporter Care and Engagement Fundraiser

We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children’s charity.

Position: Supporter Care and Engagement Fundraiser
Salary: £27,285 per annum
Location: Remote, with options to work from offices in Cornwall, Derbyshire or London
Hours: Full time, flexible options may be available
Contract: Permanent
Closing Date: 17:00 on 20 March 2026

Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified.

About the Role

This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity’s growing supporter base.

Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint.

Key responsibilities include:

• Acting as the first point of contact for supporter enquiries via phone, email and post
• Managing the fundraising inbox and responding to requests from individuals and organisations
• Processing and recording donations accurately, including Gift Aid compliance
• Supporting personalised acknowledgement and stewardship of donors
• Maintaining and updating the CRM system, including The Raiser’s Edge
• Producing reports and supporting fundraising appeals through data segmentation and analysis
• Supporting individual fundraisers and challenge events participants
• Assisting with fundraising campaigns, appeals and donor events
• Contributing to the production of fundraising and marketing materials
• Identifying opportunities to improve systems and automate processes

You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability.

About You

You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences.

You will bring:

• Excellent written and verbal communication skills
• Experience in fundraising, events, business development or supporter care
• Experience of working with a donor database, ideally The Raiser’s Edge
• Strong organisational skills and the ability to manage multiple priorities
• Good IT skills including Microsoft Office
• A proactive and positive approach
• The ability to work collaboratively within a small team

You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required.

About the Organisation

You will be joining a small but ambitious national children’s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future.

The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact.

You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer.

If you feel you would be a strong fit for this role and share the organisation’s values, we would welcome your application.

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Do you want to use evidence, data and insight in the context of dementia to drive major system and policy changes? Do you have experience of using a wide range of research methods and the ability to work in collaboration with others and manage projects successfully?

About The Role
We are recruiting for a Strategic Evidence Officer to join on a full-time basis, working 35 hours per week on a permanent contract. This is a home-based role, with occasional travel required to attend team meetings.

As Strategic Evidence Officer, you will gather, analyse and mobilise evidence, data and insight to help build and curate a strategic evidence base that is built on the most recent and best available dementia evidence. You will be reviewing and gathering different types of evidence to help us understand the scale and impact of dementia across the UK. You will develop actionable insights and identify and articulate implications that can be used to inform policy, practice or research solutions.

You will be able to determine gaps and limitations in the current evidence base, or spot opportunities for new evidence to be generated, articulating how these gaps, limitations or opportunities may be addressed through recommendations to the Strategic Evidence Leadership team so that they can influence for their fulfilment. Through building and maintaining relationships across the organisation, your expertise and understanding of evidence, data and insight will enable you to act as a functional expert to our people, including supporting the use of our strategic evidence base in different types of content.

In this role, you will also be pivotal in making strategic evidence everyone’s business – to our people and the external dementia system.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Friday 10th April.

About you
Joining us, you’ll have the ability to understand academic clinical and care literature, data and insight coupled with a knowledge of a range of quantitative and qualitative research methods and their application. You’ll be able to explain and quickly distil complex information, drawing out key points and making clear recommendations, using your effective communication skills to write concise, engaging, and accessible evidence reports and briefings and other evidence content for a range of audiences.

Crucially, you’ll be organised and able to plan and prioritise your workload effectively. You’ll be able collaborate with other teams and build positive working relationships with a wide variety of stakeholders. Your good attention to detail will also enable you to manage projects and contribute towards departmental priorities and objectives.

What you’ll focus on:

- Accessing, managing, analysing and presenting research evidence, data and insight.
- Consolidating research, data and insight through the preparation of evidence briefs and other content.
- Curating a variety of evidence types from a variety of sources, making data and reports from it useable and accessible.
- Responsible for delivering and monitoring the delivery of evidence projects that involve internal and external stakeholders.
- Proactively highlighting evidence gaps and contributing to decision making on how we fulfil them.
- Effectively communicating and engaging with teams on the purpose, progress and impact of our strategic evidence base, maintaining strong working and collaborative relationships with other teams across the Society.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Do you have experience communicating complex research or scientific concepts in an accessible and engaging way to non-specialist audiences? Would you like to utilise your communications skills to ensure that breakthroughs in dementia research are clearly understood, shared and championed?

About the role
We are recruiting for a Senior Research Communications Officer to join on a fixed-term contract for 12 months. This is a home-based role, working full-time, 35 hours per week.

Research is central to our mission and ambition. With a portfolio of more than 100 active grants worth over £50 million, we are committed to accelerating progress and ensuring that breakthroughs in dementia research are clearly understood, widely shared and effectively championed.

As Senior Research Communications Officer you’ll use your understanding of biomedical research and your extensive communication skills to convey complex research content to a range of audiences in a clear and engaging manner. The research content will be both from our own research portfolio and from the wider research field through our Mail Metro partnership and wider media outlets.

You will lead on the coordination and planning of research-related content that we can amplify through our Mail Metro Media partnership, both editorial and social media content, as well as wider proactive research media content across other outlets. You will translate complex biomedical science into clear, engaging and accessible content that informs, inspires and drives influence.

You will also play a leading role in proactive and reactive media engagement - drafting national press statements, developing trade press articles and acting as a spokesperson on research related topics following media training.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Tuesday 31st March and Wednesday 1st April.

About you
Joining us, you will combine scientific understanding with the ability to craft compelling and engaging narratives. You’ll likely have a background in or a good understanding of biomedical research, science or research communications. You’ll have experience in delivering high profile integrated communications plans with good editorial judgement and a high level of attention to detail and accuracy.

Crucially, you’ll have experience communicating complex research in an accessible way to non-specialist audiences and experience drafting press statements and media-facing content. You’ll be able to work both collaboratively and independently in time-sensitive situations and you’ll have the ability to manage stakeholders and advise colleagues at all levels.

What you’ll focus on:

- Translating complex biomedical research into clear, engaging messaging for non-scientific audiences.
- Leading and developing an integrated communications plan to support research related content for the Mail Metro partnership
- Developing and distributing press materials for national and trade media, supporting proactive and reactive media engagement.
- Acting as a research spokesperson in print and broadcast media (following training).
- Working collaboratively across research, policy, fundraising and communications teams to align messaging and maximise impact.
- Ensuring accuracy, clarity and consistency across all research communications outputs.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Cross-Channel Marketing Officer

We are looking for an enthusiastic and motivated individual to join the Communications team.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: CE393 Cross-Channel Marketing Officer

Location: Homebased, UK. However occasional travel will be required as part of this role, this may include team meetings or other work-related meetings

Hours: 35 hours per week

Salary: Circa £30,000 (inner London weighting £3,950 per annum or outer London weighting £2,457.00 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 March 2026

The Role

Reporting to the Cross-Channel Marketing Manager, the Cross-Channel Marketing Officer will design and deliver digital communication strategies across email and SMS, helping to maximise supporter engagement, retention, loyalty and income. This role will play a vital part in building seamless supporter and customer journeys that strengthen relationships, enhance experiences, and deliver measurable results.

Key responsibilities include:

• Plan, implement, and deliver targeted email and SMS campaigns and automated journeys to maximise income, steward events, provide beneficiary support, inspire actions, and increase retention.
• Creating, editing and optimising digital communications.
• Supporting colleagues by providing training, sharing best practice, and offering expert advice.
• Ensuring digital communications are aligned across all online and offline touchpoints.
• Monitoring and reporting on campaign performance using analytics tools, providing insights and recommendations for continuous optimisation.
• Staying up to date with digital marketing practices, sector trends and competitor activity, using insights to enhance campaign effectiveness.
• Working closely with the Cross-Channel Marketing Manager and key stakeholders to ensure consistent messaging and impactful content creation.
• Continuously testing and refining journeys, content and engagement strategies to improve supporter and customer experience and increase lifetime value.

This role requires some travel for team away days. Candidates must be able to demonstrate how they can meet this requirement of the role.

About You

You will have experience of:

• Testing, optimisation, and automation to improve communications effectiveness.
• Using AI tools to enhance customer engagement, such as content generation, predictive analytics, or automation.
• Using an email platform. Desirable experience using Dot Digital.
• Using analytics tools and analysing data to inform decision-making.
• Evaluating the successes and providing recommendations of email, SMS and paid digital campaigns using Google Analytics and social media monitoring tools.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.

You may also have experience in areas such as Communications, Direct Marketing, Digital Marketing, Marketing and Engagement, Communications and Engagement, Digital Engagement, Communications Officer, Direct Marketing Officer, Digital Marketing Officer, Marketing and Engagement Officer, Communications and Engagement Officer, Digital Engagement Officer. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.

This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.

We’re looking for:

An experienced project manager who enjoys a flexible and iterative approach.

A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.

A values led bid writer who has experience of co-creating successful grant funding bids.

A creative thinker who enjoys a productive and responsive environment.

An enthusiastic collaborator who will build strong relationships with our team, members and partners.

We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.

About the work

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS). 

The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.

We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.

Job purpose

To lead and deliver a range priority projects and funding bids for the charity.

The purpose of the role includes:

• To scope and deliver a range of projects to support both organisational and sector developments.
• To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
• To compile reviews, reports and options appraisals to aid effective decision making.
• To lead the development and submission of grant and trust funding opportunities.
• To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
• To ensure creative and flexible use of resources.

What you’ll bring to the role

• Strong project management skills, with experience delivering complex, multi-stakeholder work.
• Track record of delivering to achieve strategic goals and outcomes.
• Strong organisational skills, with the ability to prioritise, plan and manage risk.
• Ability to negotiate and influence.
• Experience of identifying funding opportunities and successfully bidding for grant funding.
• Able to work on own initiative and collaborate within a team.
• Strong interpersonal and communication skills.
• Excellent listening skills with the ability to take diverse opinions into account.
• Digitally literate and technologically curious, with experience of Microsoft Office and project software.
• Experience managing and monitoring budgets.
• Experience of facilitating events and workshops.
• Committed to engaging and co-creating with children, young people and families.
• Understanding of the role of libraries within communities.
• Experience of managing partnerships, subcontractors or commissioned work.
• Awareness of GDPR implications and requirements.

Personal qualities

• Empathetic, able to understand a variety of viewpoints that are different to their own.
• Calm under pressure and able to manage multiple priorities while maintaining quality.
• Confident in building relationships and constructively challenging where needed.
• Thrives when working collaboratively and taking responsibility for delivery.
• Trusts others and inspires trust.
• Ambitious for our charity, the library sector and for children and young people.
• Strategic thinker who can also absorb and analyse detailed information.
• Entrepreneurial, with the ability to spot opportunities and develop them.
• Asks for feedback and is able to accept and act on it to improve their own performance.
• Understanding of inclusion and its importance within a diverse society.
• Commitment to own continued professional development.

Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.

Employee benefits include:

25 days annual leave (pro rata) plus Bank Holidays

5% employer pension contribution

Employee Assist Programme – including 24/7 counselling, health support and legal helpline.

A range of discounts on retail, entertainment, travel and wellbeing.

If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.

All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.

One third of our world has not yet heard the Good News of Jesus.

Global Disciples International is a rapidly growing mission movement that equips clusters of local churches—primarily in Africa, Asia, and Latin America—to train local believers as disciple-makers, enabling them to share the Gospel, multiply disciples, and plant sustainable churches within their cultures among least-reached people groups.

Having experienced remarkable expansion—from just a handful of programmes in 1996 to over 4,000 active programmes today, training tens of thousands of disciple-makers annually—the ministry has seen explosive multiplication in its impact and reach.
 
With bold missional ambition to significantly increase in scale, Global Disciples is intentionally transitioning from a predominantly US-headquartered model to a more decentralised, globally dispersed structure that empowers regional and national leadership, fosters local ownership, and aligns with its commitment to indigenous, culturally relevant mission. We currently have hubs in Africa, Asia and Lancaster, Pennsylvania and are looking at expanding our presence in Europe and Asia.

In this dynamic season of accelerated growth and structural evolution, the organisation is seeking a strategic CFO to serve as a key financial architect—engineering optimal financial infrastructure, systems, and processes that provide robust support, ensure efficiency and compliance across borders, and enable sustainable scaling to fulfil the ministry's God-given vision for greater global impact.

You will be someone with a proven track record in a senior financial leadership role in an international organisation, preferably within a ministry or mission context, and with experience overseeing additional areas like IT in entities of comparable complexity and scale. You will be a mission-aligned finance leader with a deep understanding of financial management and financial engineering, enabling you to strategically shape how Global Disciples maximises its global impact. You will have an open and servant-hearted leadership style with a natural ability to build and maintain strong, cross-cultural relationships. You will be passionate about our vision to train up disciple-makers to take the Gospel to the least-reached around the world.

We envisage the Chief Financial Officer being based in either one of our hubs in Europe, Africa or Asia.

Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations. 

About Us

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose 

To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders

Job summary 

This role will increase awareness and understanding of the criminal justice voluntary sector operating within across the Midlands area. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of, and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.

The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.

The post will deliver activity to meet funder requirements, aims and objectives.

Reports to: Area Engagement and Partnerships Manager

Responsible for: N/A 

1. Duties and key responsibilities 

Area Engagement and Impact 

• Identify and increase awareness of voluntary sector organisations based in the Midlands, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded. 
• Understand the work of local and regional voluntary sector infrastructure organisations in a geographical area to identify and increase partnership working and collaborative approaches to strengthen the support offered by Clinks, 
• Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities. 
• Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.
• Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact. 
• Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide. 
• Work alongside the Area Insights and Impact Officer to capture the needs of the sector to influence and inform future activity. 
• Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.
• Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.   
• Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system. 
• Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it. 

External Relationships 

• Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support 
• Provide representation at various meetings, both internally and externally with partners and stakeholders.
• Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders 
• Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities. 

2. General responsibilities   

• Represent and be an ambassador for Clinks 
• Work to support the mission, ethos, and values of Clinks 
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position 
• Support and promote diversity and equality of opportunity in the workplace 
• Work collaboratively with others in all aspects of our work 

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification 

Experience, Skills and Abilities  

• Significant experience of working or volunteering in the voluntary sector in the Midlands area
• Relationship building and management with a range of stakeholders and networks. 
• Good attention to detail and ability to maintain effective records, utilising a range of different methods. 
• Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change. 
• Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload. 
• Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom. 
• Adaptability and flexibility in being able to deal with new situations quickly and efficiently.   
• Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.   
• Convening meetings, arranging and chairing events both in-person and online. 
• Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues. 
• A collaborative approach to working with colleagues but also able to work alone. 
• Highly organised with good project and time management skills. 

Knowledge  

• Role of the voluntary sector in addressing social exclusion. 
• The criminal justice context and related policy. 
• Understanding the role of national and local infrastructure organisations 
• An understanding of the Midlands geographical area 

Personal attributes and other requirements

• Able to travel extensively across the Midlands area with occasional travel across England and Wales. 
• Able to work evenings and weekends and stay away from home overnight where necessary. 
• Work well as part of a small team and independently, with a flexible approach to work. 
• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.  
• Commitment to the values and ethos of supporting people in the criminal justice system 

**UPDATE** Due to a high volume of applications this advert will close at 9am on Monday 9th March.

This is a fantastic chance to join a small and friendly team working to improve health outcomes and reduced inequalities for all school-aged children, young people, their families and communities. You will provide day-to-day operational support and coordination across our core organisational functions.

Contract type: Freelance / self-employed
Rate of pay: £23 per hour
Hours: Approximately 20 hours per week
Location: Home-based (UK), with occasional meetings as required

The role is offered on a freelance basis with the opportunity to work remotely and flexibly throughout the week.

**UPDATED** Advert closes at 9am on Monday 9th March with online interviews planned for w/c 16th or 23rd March. We reserve the right to close this advert early.

Purpose of the Role

The Clinical & Research Lead role provides senior clinical leadership across Together for Short Lives’ most complex and high-profile programmes. The role leads the design and delivery of national clinical initiatives, strengthens clinical governance and safeguarding oversight, and builds the organisation’s research and evidence capability.

Working closely with the Head of Services & Impact, the postholder ensures programmes are credible, evidence-informed and deliver measurable impact for children, families and the wider sector. The role will lead work that strengthens professional practice, improves outcomes for families, and supports national sector development. The role involves significant external representation, national stakeholder engagement, programme planning, research and data oversight, and leadership of internal and external events.

Key Duties and Responsibilities

Strategic Leadership & Stakeholder Engagement

· Represent Together for Short Lives in national clinical, policy and professional forums, contributing to the organisation’s credibility and influence across the children’s palliative care sector.

· Lead the planning, coordination and delivery of internally hosted stakeholder meetings, including the Leaders of Care Forum and other professional engagement events.

· Provide professional and reflective input into complex organisational decisions relating to clinical practice, programme design and ethical engagement.

· Build strong relationships with practitioners across health, social care, education and voluntary-sector partners to support implementation of clinical programmes and foster collaboration.

· Engage with Integrated Care Boards, Strategic Clinical Networks, and children’s palliative care providers to ensure our work aligns with national priorities and regional needs.

Programme Leadership & Project Oversight

· Provide senior leadership for the planning, development and delivery of clinical and service-improvement projects, ensuring alignment with organisational strategy.

· Oversee the development of project briefs, initiation documents, outcome measures, risk registers, evaluation plans and implementation timelines.

· Hold responsibility for monitoring progress, quality assurance, and risk management, escalating concerns to the Head of Services & Impact as required.

· Coordinate cross-functional project teams and ensure effective collaboration with external organisations, hospices, NHS partners and charitable funders.

· Ensure projects are delivered within agreed scope, timelines and budgets.

· Support the development of robust programme models, theories of change and outcomes frameworks that strengthen the organisation’s ability to secure external funding.

· Contribute to the development of cases for support and programme proposals in collaboration with fundraising colleagues.

 

Research, Evidence & Insight

• Lead the organisation’s research prioritisation programme and support development of a national children’s palliative care research agenda.
• Build and maintain relationships with academic partners, research institutions and clinical leaders to strengthen the evidence base for children’s palliative care.
• Support development of evaluation frameworks that demonstrate impact, learning and outcomes across programmes.
• Contribute to the organisation’s longer-term ambition to develop a ‘Centre of Impact’, positioning Together for Short Lives as a national authority on evidence and insight in children’s palliative care.
• Ensure research and evaluation activity is ethically robust, appropriately governed and aligned with sector priorities.

Data, Impact & Reporting

· Provide oversight and leadership for data collection, monitoring and reporting processes across the Services & Impact portfolio.

· Line manage the Data & Impact Officer, ensuring robust reporting systems, high-quality data, and meaningful evaluation of programmes.

· Ensure outputs are translated into insights that demonstrate effectiveness, equity, reach and learning - supporting fundraising, influencing and strategic decision-making.

· Support development of improved feedback mechanisms from families and professionals to evidence the impact of support offers and clinical programmes.

Professional Support, Education & Sector Development

· Contribute to the development and dissemination of clinical resources, guidance, toolkits and training for professionals working with children with life-limiting and life-threatening conditions.

· Support national programmes of work, including definitions of children’s palliative care, categories of need, standards, workforce development and professional education.

· Facilitate knowledge exchange and best-practice sharing across the sector through networks, events, workshops and targeted professional engagement.

· Deliver presentations, training sessions and clinical briefings to a wide range of audiences.

Family and Service Engagement

· Work with colleagues across the Services & Impact team and external partners to ensure projects reflect the lived experiences and priorities of children and families.

· Support co-production activities and ensure family voice is meaningfully incorporated into project design and evaluation.

· Promote and signpost to the Family Support Hub and relevant offers, ensuring clear and consistent messaging about available support.

Governance, Quality & Reporting

· Provide additional clinical oversight and challenge across the organisation’s work relating to safeguarding, ethical engagement and complex family situations.

· Contribute to strengthening organisational clinical governance processes and risk management.

· Provide expert advice to colleagues on safeguarding, ethical engagement with families, and complex clinical issues arising from programme work. Contribute to internal reporting cycles, board updates, quarterly programme reviews and funder reports.

· Maintain accurate project documentation, data dashboards and risk logs.

· Provide expert advice to colleagues and stakeholders on clinical considerations and best practice in children’s palliative care.

General Responsibilities

· Provide effective line management, supervision and support to allocated staff.

· Attend team meetings, leadership meetings and organisational events as required.

· Commit to continuous professional development and reflective practice.

· Undertake other duties relevant to the role as required by the Head of Services & Impact.