Service support officer jobs in Manchester
The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the country of Northern Ireland.
You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Key Responsibilities:
Strategy, finance, and reporting
· Responsibility for stewardship and relationship building with supporters within the region.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.
Supporter management
· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.
· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.
· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with RFM.
· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship building
· Experience and confidence in public-speaking, such as giving presentations and talking at events
· Knowledge of recruiting key volunteers and fundraising supporters
· Experience and a keen interest in building long term relationships with supporters
· Proven ability of providing excellent stewardship
· An ability to manage a busy and varied workload
· Excellent communication skills, both verbal and written
· Excellent organisational skills
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently
· Live within defined region
Additional Information:
Ways of working:
As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £33,500 per annum, plus benefits car allowance of £3,500 and associated expenses (if applicable).
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 15th February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional, value-driven candidate who can hit the ground running as our Legal Education Officer, working closely with the Director and the rest of our small and dynamic Right to Remain team.
The person must be someone who understands the Right to Remain ethos and is prepared to bring their whole self to our organisation. Needless to say, the role requires an impeccable grasp of the asylum and immigration system and its operation on the ground, including how it impacts our community of people seeking asylum, refugees, migrants, their families, friends and allies. It requires an ability to help and guide our community to navigate the complex and hostile asylum and immigration system.
You will be working closely with the Director and the rest of our small and dynamic Right to Remain staff team: another Legal Education Officer based in Leeds (generally) covering the North, the Organiser based in Manchester leading our mighty These Walls Must Fall, and the Engagement Officer based in London. In particular, the post holder will be closely coordinating their work with another Legal Education Officer in Leeds. The post holder is also expected to be already embedded in the local and regional asylum and migration field, familiar with its dynamics and able to tap into their existing relationships and connections with local groups and actors.
We are proud of Right to Remain’s unique and bold approach that really believes in collective power. We are focused on building knowledge, radical solidarity and the power of our community. We show up authentically at work and for our community, always giving our 100%. We are determined and calm amidst the crisis and chaos of the world. We know that now is not a ‘business as usual’ time, and we need to meet the moment as the anchor organisation for the migration justice movement. That comes with a lot of responsibility but we also carry it with lightness. We want our new team members to be similarly passionate, ambitious and compassionate.
With the rest of the team, you will be responsible for maintaining, developing, and increasing usage of our highly popular and accessible resources about the asylum and immigration system, most notably the Right to Remain Toolkit. You will deliver interactive workshops on the legal system for people navigating that system as well as professionals and volunteers. You will engage with our network of community groups to ensure that we are apprised of developments on the ground and we are communicating important changes to these support groups. You will also work with the Director and other colleagues to develop and deliver specific public legal education projects, when necessary. You must have outstanding communication skills and the ability to engage with a wide range of audiences, in a manner that reflects Right to Remain’s mission and values.
Right to Remain is a national migration justice organisation, creating a world where everyone can exercise their right to remain where they need to be
The client requests no contact from agencies or media sales.
A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years.
We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.
You will work with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.
You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children.
You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.
Supporting families to give their children the best possible start in life, because we believe childhood can't wait

The client requests no contact from agencies or media sales.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
To apply
Please visit our website to download the recruitment pack and application form, and apply
Closing date for applications: 9am on Monday 9 February 2026
First-round interviews: Wednesday 18 February 2026 (London)
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
Join Camp Jojo as our Communications and Marketing Officer and help transform the lives of children and families through the power of inclusive summer camps. This is an exciting opportunity to shape the voice and profile of a small but growing charity with a big heart and an even bigger mission.
Camp Jojo is a vibrant charity dedicated to creating memorable, accessible camp experiences for children with additional needs and their families. We are looking for a proactive, creative and highly organised Communications and Marketing Officer to play a key role in supporting our next stage of growth.
In this varied and rewarding role, you will lead on all aspects of Camp Jojo’s communications – from managing social media and digital content to supporting internal communications with our Trustees, volunteers and partners. You will help tell the stories that matter, promote our impact to supporters and funders, and ensure our messaging is clear, consistent and engaging.
Working closely with our Communications Committee and Board, you will coordinate campaigns, produce newsletters and reports, manage our website content, and help develop effective marketing strategies. You will also provide essential administrative support, maintain key documents and procedures, and ensure communications activity runs smoothly and efficiently.
We are looking for someone who is a confident communicator, able to juggle multiple tasks, manage their own time effectively and work flexibly around the seasonal demands of the charity. Above all, you will share our passion for supporting children and families and be excited about contributing to a friendly, collaborative and purpose-driven organisation.
While this position will be performed remotely, occasional on-site attendance at our Essex and Cumbria locations is an essential part of the role. Travel between sites will be required from time to time.
Candidates must be eligible to live and work in the UK.
If you are creative, motivated and keen to make a genuine difference within a supportive team, we would love to hear from you.
If there are any queries relating to this job please contact Claire Bull at Camp Jojo.
To support families of children with complex needs and disabilities by enabling them to enjoy a family camping experience



The client requests no contact from agencies or media sales.
Accountability Officer
Salary: £47,000p.a. FTE (pro-rata salary for 30+ hours)
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies
Contract: Permanent
Hours: 37.5 hours per week (30+ hours per week and job share will be considered. We are open to discussing how this may work for you.)
Location: Wigan, London (office or hybrid working) or remote-based with occasional travel
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.
If you love keeping organisational systems in order, we want to hear from you.
This is a satisfying role where you can develop links across the organisation and maintain efficient functionality of multiple key systems alongside other stakeholders. Key areas of responsibility include:
- GDPR
- Health and Safety
- Risk register
- Emergency planning and business continuity processes
- Legal signposting
- Document storage
- Policy and process
Working closely with the senior executive team, this role has wide reach across the organisation. Regularly meeting with programme teams this role ensures compliance and engagement across the organisation supporting staff to ensure that we operate safely and securely. Acting as the Data Protection Officer and providing support on health and safety this role leverages strong business partnering skills to make a real difference across the organisation.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying.
After reading the application information, if you would love to work with us and apply, please continue to apply.
As part of the application process you will need to answer five multiple choice questions, three sift questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00, 02 February 2026.
Interviews will be held via MS Teams w/c 23 February 2026
If you require an in-person interview, please let us know.
We have signed the pledge to always #WeShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
Operations Manager
Location: Remote
Hours: 21 hours per week, worked flexibly between 8am–5pm Monday–Friday, plus one evening (2 hours) every three months to attend a trustee meeting
Salary: £18,540 per annum (for 21 hours per week)
Reporting to: Chief Executive Officer (CEO)
Contract: Permanent
Closing Date: Midnight on 2nd February 2026
Job Purpose
We are looking for an organised, proactive and reliable Operations Manager to ensure the smooth running of our day-to-day operations.
This role sits at the heart of Beyond the Streets, making sure our people, systems and processes work well so that our services can thrive. You will be the person who keeps things moving – maintaining key systems, coordinating with our outsourced IT and finance providers, and ensuring colleagues have the practical support, information and equipment they need to do their jobs effectively.
This is a varied, people-focused role that requires excellent organisation, initiative and flexibility. Your contribution will directly support colleagues across the organisation and play an important role in the effectiveness, reliability and wellbeing of our operations and services.
If you don’t meet every requirement, we still encourage you to apply – we are committed to supporting learning and development in this role.
Who are we looking for…
You’ll be a calm, capable and detail-focused professional who enjoys creating order, supporting others and keeping systems running smoothly. You’ll be comfortable working independently, while also collaborating closely with colleagues across the organisation.
About Beyond the Streets
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training for professionals, and create resources informed by lived experience, research and frontline practice.
You’ll enjoy…
- Competitive pay – earn £18,540 per annum (for 21 hours per week)
- Pension – 5% employer contribution, 3% employee contribution
- Generous annual leave – 33 days including bank holidays pro rata
- Flexible working – Our core hours are 10am to 3pm
- Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
- Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
- Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
- Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check
To apply:
Please read our application pack and complete our standard application form both available via out recruitment platform by clicking 'apply'
Legacy Case Administration Officer
We are looking for an enthusiastic and motivated Legacy Case Administration Officer to join the team.
This is an exciting time for the Stroke Association as we work to grow the impact of legacy giving.
Position: CE385 Legacy Case Administration Officer
Location: Home-based, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings. All work-related travel expenses will be paid)
Hours: Full-time
Salary: £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 February 2026
Interview Date: February 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
With legacies already accounting for over half of our donated income, we are committed to increasing the prominence and sustainability of this crucial income stream. We now have a fantastic opportunity for an exceptional, customer-focused individual to join our busy Legacy Case Administration team at a pivotal stage of growth and transformation.
In this role, you’ll work closely with the Legacy Case Manager to implement best practice and optimise this vital income stream for the Stroke Association. Your focus on maintaining high standards will be essential in delivering the highest quality of service, ensuring the team operates efficiently and effectively. Your contribution will play a key part in protecting and maximising this essential source of income, helping to sustain our work across the UK and tackle the devastation of stroke.
If you’re looking for a role where your skills can truly make an impact, we’d love to hear from you.
Key responsibilities will include:
· The administration of all open legacy cases including contentious matters
· Recording of all data related to legacy case administration on the First Class database and any other relevant Supporter CRM
· Provide an excellent experience; communicating sensitively and with empathy when in contact with the variety of different recipients, including professionals, lay executors, and family members
· To assist the Legacy Case Manager with the preparation and management of all records for the annual external audit.
About You
· Good knowledge and experience in charity legacy administration, with a strong working knowledge of probate, and either hold - or be keen to work towards - a recognised professional legacy qualification (such as CiCLA)
· Exceptional attention to detail when managing casework, including reviewing legal documentation and estate accounts
· Excellent communication skills, with the ability to engage sensitively and professionally with supporters, legal professionals, and the public
· Proven experience of working collaboratively within a high-performing team
· Strong networking and relationship management skills.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please note that only shortlisted applicants will be notified.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Admin, Administration, Administrator, Legacy Admin, Legacy Administration, Legacy Administrator, Legacy Case Admin, Legacy Case Administration, In Memory, Legacy.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Part-time, permanent.
West Midlands Heritage Trust is seeking a skilled and motivated Finance Officer to join our small, dedicated team working to safeguard historic buildings across the West Midlands. This newly created, permanent role offers a flexible, hybrid working arrangement, primarily home-based, with one day per week in a shared office (currently Worcester), bi-monthly evening board meetings, and occasional regional travel.
Working closely with the Treasurer, trustees, external accountants and project teams, you will support the financial management of WMHT and its partner Project Trusts. Responsibilities include maintaining financial records and budgets, processing invoices, monitoring project expenditure, supporting grant applications and claims, ensuring compliance with statutory and funder requirements, and preparing financial reports for the Board.
We are looking for an AAT-qualified (or equivalent) individual with strong bookkeeping and accounting skills, experience using financial systems (e.g. Sage or QuickBooks), excellent communication abilities, and a proactive, organised approach. An interest in heritage and community-based projects is desirable.
The role is 22.5 hours per week, with some flexibility required, including occasional evenings and weekends.
Full details are available in the job description and person specification.
Deadline: 12 noon, Saturday 31st January 2026
The client requests no contact from agencies or media sales.
The core purpose is to inspire and grow a network of local volunteers, enabling them to champion their churches and organise events that foster community engagement. We are looking for someone who can inspire volunteers to cherish and take responsibility for their local church. Someone who can build relationships with our local communities and engage, support and grow our network of local volunteers.
We need someone who will work closely and enthusiastically with our small team to develop, encourage and enable community use of and care for our historic buildings.
Above all, we need an excellent communicator, and someone who can engender a collaborative working approach.
In supporting and developing our volunteering initiatives, we need someone who will be the organisation’s lead on health and safety, embedding best practice across all operations and ensuring compliance with relevant legislation.
The Volunteering & Community Officer plays a pivotal role in engaging and supporting volunteers to care for historic churches across England and Wales. The position may be full-time or split into two part-time roles, with flexible, home-based working and regular travel to sites.
We rescue and repair closed places of worship in England and Wales and encourage community use of these spaces.
The client requests no contact from agencies or media sales.
Job Title: Head of People & Governance
Responsible To: Chief Executive
Location:Remote, but with flexibility to travel for in person meetings
Salary: £38,336 - £44,427 pro rata, per annum (dependent on experience) plus 8% pension contribution
Duration: Permanent established role
Hours: 0.8 FTE (29 hours 36 minutes per week), flexible
Job Purpose:
The Head of People & Governance will provide leadership to the CEO Office team and serve as a key advisor to the CEO and Senior Leadership Team (SLT). This role will be responsible for the three specialist areas which form the CEO Office: People Services, Governance and Executive Support.
This role is responsible for delivering the People Services function for the organisation, including the development and implementation of People Services strategies, plans, policies and processes. You will lead the People Services team in delivering high quality support and advisory services.
This post requires the individual to understand, anticipate and react to the organisation’s changing needs, to think critically, make decisions, and offer solutions to problems with expert professionalism, sensitivity, and confidentiality. To implement Butterfly Conservation’s (BC) objectives through leadership of the CEO Office team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
Specific Tasks:
- Delivering the People Services function
- Responsible for delivering a high-performing People Services function ensuring all interactions adhere to BC’s inclusion and organisational values. To lead, manage and be accountable for the function, including:
- Aligning workload with BC’s Strategy and annual business plans.
- Advising, coaching, and enabling the People Services team to deliver effectively and create an engaging, supportive, and empowering environment.
- Ensure monthly workforce reporting systems are in place and actions followed up where required.
- Lead on Employee Health and Wellbeing initiatives, promoting a culture of engagement and self-responsibility.
- Implement, monitor and evaluate performance management systems and processes.
- In conjunction with the CEO and SLT, procuring external specialist support and/or legal advice as needed to minimise risk to the organisation.
- Act as the escalation point for complex employee casework, including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, ensuring that the SLT members’ roles remain objective and that safe formal processes can occur if required.
- Account management for providers of BC’s People Services Workforce Systems, ensuring Service Level Agreements are met and partnership opportunities are maximised including Occupational Health, EAP services, Hireful and BreatheHR.
- Oversee and manage ‘Charity Learn’ BC’s online learning management system, to include setting up annual statutory training for all staff and creating bookable in-house training sessions as required.
- In conjunction with the CEO and SLT, develop and implement a People Strategy to include areas of succession planning, talent management, change management, and staff engagement.
- Governance, Risk and Management Information & Reporting
Accountable for the smooth running of BC’s core governance activities and trustee meetings, including:
- Overseeing the risk and audit process for the CEO Office, bridging as needed between the Finance Directorate and the CEO Office Directorate.
- Ensuring all core legal requirements are met and that the trustees comply with their duties in accordance with the Articles of Association.
- Ensuring relevant statutory returns are submitted to Charity Commission and Companies House.
- Executive Support
Ensure the support function to the CEO and SLT is delivered efficiently and effectively, including direct line management of the Executive Assistant to the CEO and SLT PA’s.
- Management and Development of Team members
Responsible for managing a team of five direct reports and undertaking all People Manager duties, including:
- Setting objectives, workload planning, holding 121 meetings and regular reviews.
- Conducting Performance Development Reviews and giving timely direction and feedback.
- Building engagement within the team and creating an environment of trust and wellbeing.
- Coaching and developing team members to ensure professional and personal growth and career development and supporting any training needs.
- Role modelling people management in line with BC’s values and competency framework, setting a good example from the CEO Office.
- Strategy, Planning and Budgeting
Working with the CEO and SLT on the annual and long-term business cycles, including:
- Supporting with the creation of BC’s Strategy as required.
- Creating annual Directorate work plans to deliver actions and outcomes in line with BC’s strategic priorities ensuring teams within your responsibility have clarity and direction.
- Working with Finance to ensure that the function has adequate budget to match the work plans and supporting with budget refresh and reforecasting.
- Supporting the Directorate with workforce planning and resource management as required.
- Responsible for the CEO Office budget.
- Relationship building, partnering and culture development,
Operating as a strong ambassador for BC and the CEO by:
- Cultivating and nurturing excellent working relationships both internally with all colleagues and trustees, and externally with branches, volunteers, partners, suppliers, funders, and sector networks.
General:
- Promoting and exemplifying BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Aligning with the mission and strategic goals of BC; commitment to species conservation, the environment and nature recovery.
- Undertaking any other reasonable duties as required and commensurate with the grade of post.
- Undertaking all duties and responsibilities in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
- Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
- Actively participating in on-going professional development activities, committing to personal and professional growth and development.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date:Sunday, 15 February 2026 at 23:59.
REF-226 149
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Recruiting for Development Officers in Greater Manchester, Merseyside and Lancashire.
Join Inclusive North to deliver The Phoenix Way programme and help drive meaningful, community-led change. As a Development Officer, you’ll play a vital role in growing partnerships, strengthening funding opportunities, and amplifying the voices of marginalised communities.
This is an exciting opportunity to work within a collaborative organisation where innovation and impact sit at the heart of everything we do. You’ll support partnership development, coordinate projects, and contribute to capacity-building activities that ensure the long-term sustainability and growth of TPW’s mission. Working closely with a passionate team and diverse stakeholders, you’ll help shape initiatives that create lasting social impact and strengthen local funding ecosystems.
If you’re motivated by purpose, thrive in collaborative environments, and want your work to make a real difference, this role offers the chance to grow, lead, and contribute to meaningful change.
We are recruiting for:
X1 FTE Development Officer in Lancashire (Inclusive North)
X2 FTE Development Officers in Greater Manchester. (GMECN)
X1 FTE Development Officer for Merseyside & Cheshire (One Knowsley)
The aplication window is open unti 2nd February, but we hold the option to close the window earlier depending on the number of applicants.
What We Offer:
Salary of £32,115
Pension: 5% Contribution
How to Apply?
Please send your CV, along with a covering letter, no more than 2 sides of A4 (Font Size: 12) OR:
A CV or a short video (no longer than 5 minutes long) answering the following question:
What excites you most about this role, and how is it directly connected to your skills and experience? (Consider the requirements of the specification, as found below.
Our mission is to empower racially minoritised communities by championing racial equity through research, policy, innovation, and collaboration.
The client requests no contact from agencies or media sales.
Prospectus is excited to be collaborating with our client to recruit for a Grants and Enquiries Officer to join their team. This role is offered on a 3-year contract with the possibility to be made permanent. The role is largely to be undertaken remotely, ideally with some face to face working a couple of times per month at their London office.
The organisation is an independent charity providing crucial support to music professionals across the UK whose lives have been impacted by physical or mental ill health. They support individuals throughout their careers and into retirement and in the last five years have distributed over 3,500 grants totalling over £3.6million. Our client is a membership organisation with over 2,000 Members, all of whom are professionally active in the world of music or retired. This includes notable musicians from across the UK music sector.
The Grants and Enquiries Officer is a new role at the organisation. Working with the Director of Grant Giving and Grants Manager, the postholder will play a key role in the efficient running of the Grants Department. This varied role will include managing all incoming enquiries, assisting with the processing of applications for assistance, and production of schedules and reports when required. The postholder will develop strong working relationships with a diverse range of partner organisations and suppliers and will work alongside the Director of Grant Giving and Grants Manager to ensure the continued sustained growth and development of grant giving at the organisation.
The successful candidate will have experience working in a complementary role within a charity, health, social care or welfare setting. You will bring strong organisational and administration experience and will be highly empathetic with the ability to deal directly with vulnerable individuals and complex cases and to engage with people in a confident and professional manner. You will have strong written and verbal communication skills with a high standard of verbal/written English and the ability to write letters, reports and other documents.
Our client is partnering with Prospectus to recruit for this vacancy. To apply please submit your CV and a supporting statement (1-2 pages) preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining RSM and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset relating to the person specification section in the job description.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester.
Key Responsibility Areas:
- Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
- Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.
- Contribute to organisational development and personal growth through innovation, self-care, and professional learning.
For the full job description, please download the recruitment pack.
Terms & Conditions:
Start date: TBC
Salary: £26,650 per annum
Location: Manchester & Trafford, based at the WomenMATTA women’s centre.
Working hours: 35 hours – Full time
Contract: Permanent
Digital Communications Officer
£27,693 - £31,173 (plus London weighing if applicable)
Location : Based out of any of the WEA offices, with Hybrid working available. Typically 2 days in the office. Arrangements to be made locally.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Digital Communications Officer, you will play a vital role in enabling the WEA to meet our mission to bring adult education within reach of everyone who needs it, fighting inequality and promoting social justice.
The post holder will be responsible for supporting the Digital Branding Manager with the delivery of impactful digital campaigns (web, social media, email marketing, PR/comms) that focus on promoting our work to a variety of audiences and stakeholders, enabling us to create change for thousands of adult learners across England and Scotland. There will be a particular focus on social media within this role – you would be the WEA social media guru!
This role isn’t about marketing WEA courses, it’s about showcasing the impact of lifelong learning, growing our membership and influencing decision makers and the public. This role would suit a self-starter with knowledge and experience of the social media and digital communications landscape and can think big picture about campaigning activity. We are looking for someone who can film and edit social media content to a high standard as we look to grow our in-house produced social content.
Charity comms experience and experience of working within a charity/non-profit would be an advantage. We are a new team with high ambitions and exciting challenges looking for a creative storyteller who can shape our voice, drive conversations around our work and grow our reach.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.

