Service support officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for ambitious and strategic Development Manager – Corporate and Philanthropy to lead the growth of our corporate fundraising, build high-value partnerships, and work with our network of senior supporters to unlock transformational opportunities.
With a strong foundation of mid-level corporate partners (typically £5k-£25k) and a skilled Senior Officer in place to manage and grow those relationships, you’ll be free to focus on securing new, higher-value partnerships and support.
The Role:
You’ll lead our corporate new business development identifying and approaching companies aligned with our mission, and converting them into long-term, mutually beneficial partnerships.
You’ll work closely with the Director of Fundraising to cultivate high-net worth individuals and senior volunteers who can introduce us to the right people and help get us in the room.
Working with colleagues across communications, marketing and services, you’ll create professional, pitch-ready presentations and proposals that inspire companies to partner with us – and then deliver those pitches at a senior level, with confidence and clarity.
Key responsibilities:
· Research, Identify and approach new corporate prospects, building a strong pipeline of potential six-figure partners
· Lead on creating bespoke, compelling pitch decks and proposals, working with the communications and Marketing Team to ensure quality and impact.
· Deliver high-level presentations and pitches to senior stakeholders across a range of industries.
· Work with the Director of Fundraising to identify and engage major donors and key contacts who can help unlock introductions and strategic support
· Manage Senior Officer who leads on existing mid-level corporate partnerships.
· Support the growth of the mid-level portfolio and ensure excellent stewardship and reporting for all corporate partners.
· Collaborate with marketing, communications, and service delivery teams to ensure partnerships are meaningful, on-brand, and mutually beneficial.
· Monitor income and pipeline progress, ensuring accurate forecasting and tracking.
What we’re looking for:
· A track record of securing new business or corporate partnerships, ideally in a fundraising CSR setting
· Confident writing and presenting skills, with experience creating professional pitch decks and delivering high-level presentations
· A strategic thinker who can spot opportunities, plan a compelling approach, and close the deal
· Experience collaborating across teams (e.g. Marketing design, service delivery) to shape proposals and deliver joint objectives
· A strong relationship-builder with the credibility to work with senior executives, philanthropists and decision-makers
· Organised, self-starting and passionate about helping families when they need it most
· Line management experience desirable, but not essential
We will be reviewing applications ongoing so early applications are advised. We may close the advert earlier than advertised.
Only shortlisted candidates will be contacted. Please submit your CV along with a covering letter(max 2 pages) explaining how your experience fits the role. More details can be found in the recruitment pack attached.
Closing date: 3 October 2025
Proudly supporting and developing Youth Work across the North West and beyond.
We partner with young people and organisations to ensure their voices are heard. We nurture youth work practice, create networks, broker partnerships, and open opportunities for collaboration.udly supporting and developing Youth Work across the North West and beyond.
Our youth voice work enables young people to make a difference individually, locally, regionally and nationally. We are passionate about including young people in decision making and ensuring they have influence over matters that affect their lives.
We are looking for a passionate and experienced Youth Voice & Engagement Manager to lead our work with young people across the North West.
This role will develop and deliver our Youth Voice offer, manage the Youth Voice delivery team, and take the lead in driving the youth voice and engagement element of Synergy, a new National Lottery Community Funded programme.
Working closely with partners and services, the successful candidate will grow youth voice activity, strengthen networks, and create meaningful opportunities for young people to influence positive change locally, regionally and nationally.
Benefits:
- Training and development
- Contributory Pension Scheme
- Employee Assistance Programme and wellbeing initiatives
- Free parking at the office
- 25 days Annual Leave plus an additional day off on your birthday (pro rata)
To improve the lives of young people in the North West of England by providing opportunities for them to engage and become active citizens.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Preston, Lancashire
Permanent | Full-time - 37.5 hours per week
Salary: £77,744 - £83,546
After a remarkable 26-year journey with Caritas Care, including five years as CEO, our current Chief Executive will retire at the end of 2025. This creates a rare and exciting opportunity to lead this dynamic, well-established and vibrant organisation. The Trustees are looking for an exceptional leader to take forward and further develop one of the North West's most respected and impactful charities.
About Caritas Care
For 90 years, Caritas Care has been at the heart of communities across Lancashire, Cumbria and Greater Manchester. We are a values-driven charity committed to improving lives and creating opportunities for people across the North West. Our services include adoption and fostering, support for people with disabilities, rehabilitation programs and community projects, all designed to ensure that everyone has the chance to thrive.
About the Role
As CEO, you will provide strategic leadership and operational management, ensuring our services continue to make a meaningful impact. Reporting to the Board of Trustees, your key responsibilities will include:
- Leading the organisation with passion and integrity, upholding our values in everything we do
- Developing and implementing strategic plans to enhance and expand our services
- Building strong relationships with key stakeholders, including funders, commissioners and partner organisations
- Ensuring financial sustainability, overseeing budgets and securing funding opportunities
- Maintaining governance and compliance standards, ensuring all activities meet legal, ethical and regulatory requirements
- Inspiring and supporting our dedicated staff and volunteers, fostering a culture of collaboration and excellence
About You
We are looking for an experienced and visionary leader who is passionate about making a difference. You will bring:
- Strong leadership and strategic planning skills with experience in a senior management role
- A deep understanding of the charity, social care or public sector, particularly in service delivery and safeguarding
- Excellent financial and operational management skills, ensuring sustainability and growth
- A collaborative approach, with the ability to engage and influence a wide range of stakeholders
- A values-driven mind-set, committed to inclusion, equality and social justice
Why Join Us?
This is more than a leadership role – it is an opportunity to make a real and lasting difference. You will be joining a charity with deep community roots, a skilled team and a future full of possibility.
- Lead a well-respected and impactful charity
- Work with a passionate team dedicated to making a difference
- Shape the future of services that change lives
- 30 days annual leave plus Bank Holidays
- Incremental salary scale progression
- Flexi-time and flexible working
- Opportunity to maintain a Social Work England registration
- Employee Assistance Programme
- Work based pension 5% employer contribution (LGPS transfer will be considered for the right applicant)
- Birthday leave after 10 years’ service
- Essential car user post with travel paid at 45p per mile
- Onsite free car parking
If you believe you have the skills, experience and passion to lead Caritas Care into its next chapter, we’d love to hear from you.
To find out more about this opportunity and to access the full candidate application information, please visit our vacancies page on our website
For an informal discussion, please contact Susan Swarbrick, Chief Executive.
Applicants who have previously applied for this position need not reapply.
Closing date for applications: Wednesday 24 September 2025
Provisional interview dates: Tuesday 7 & Wednesday 8 October 2025
Early applications are encouraged as we may close the recruitment process ahead of the deadline if a sufficient number of high quality applications are received
The client requests no contact from agencies or media sales.
Four Greens Community Trust is all about helping people and changing lives in the North of Plymouth. We are looking for an innovative and inspirational CEO to lead the team into even more new and exciting chapters in the story of our growth. You will be part of a dedicated, versatile and hardworking group of staff and volunteers and part of a community which cares for each other.
We are looking for somebody who has exceptional community leadership and communication skills, who has confidence in leading capital projects and working in partnership with health and wellbeing organisations. You will have proven experience in strategic leadership, income generation and organisational development.
The Trust is an Equal Opportunities employer and we will seek to ensure equality of treatment for all, regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
For more information and an application form, please take a look at our recruitment pack.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
Our donors are vital to delivering our mission and we are looking for a motivated, empathetic, and creative individual to help ensure every person who chooses to support our life-saving service feels valued and knows the impact of their support. This is a new and strategically important role, created to help us build stronger, longer lasting relationships with donors. Reporting to the Individual Giving Manager the successful candidate will support in the delivery of the Individual Giving strategy, programme and associated campaigns. They will play a key role in shaping and delivering personalised supporter journeys that foster loyalty, increase lifetime value, and strengthen the emotional connection between our supporters and our mission. This is a fantastic opportunity for an individual looking to use their creativity and drive to make a real difference to the people of Scotland.
This role will work alongside the fundraising and marketing and communications teams, and engage with the wider organisation — including pilots and paramedics — to share the story of SCAA and ensure our supporters feel connected to our mission.
This is a full-time role based either in Perth, at Scone Airport, where SCAA headquarters are located, or at our Aberdeen base at Aberdeen Airport (if based in Aberdeen there will be the requirement for the successful candidate to attend our Perth base on an occasional basis). The usual hours and days of work will be Monday to Friday, 9am—5pm. SCAA supports flexible and hybrid working arrangements—our current arrangements consist of a minimum of two office days per week.
About You
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Experience working in donor or customer relationship management.
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Strong communication skills, with a creative and empathetic approach to communication, storytelling and stewardship.
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Collaborative and proactive, with excellent attention to detail.
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Excellent organisational skills.
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Knowledge and experience in working with a CRM database package and working with data to inform decisions.
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A passion for delivering exceptional supporter care, the supporter experience and its role in long term fundraising success.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing 29th September or 6th October.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 21st September.
To ensure no one in Scotland dies because help cannot get there in time.

The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join our our Operations team on a hybrid basis working both at home and from our office in Dyfed Powys Police Headquarters. This role is full time working 37.5 hours per week.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is a hybrid post and your location will be Dyfed Powys Police Headquarters in Carmarthen.
As a Triage & Early Intervention Officer you will:
- Directly support victims affected by crime & ensure the provision of tailored one-to-one support
- Assist those victims in ensuring they receive the support required to complete their journey through the criminal justice system to cope and recover from the impact of crime and help people to move beyond the crime and access additional support services.
- Develop networks of agencies to which victims can be referred for ongoing/specialist support and report on the effectiveness of relationships with partners with a view to improving services delivered by Victim Support
- Work alongside a team of staff to reflect the community and the needs of the victims and utilise resources in the team to deliver individual, bespoke services to vulnerable victims
You will need:
- Good communication & networking skills
- To be able to work independently as well as part of a team
- Be able to build customer value
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We couldn’t do the work that we do across the county without the incredible support from our members and supporters. Do you have the desire to help us inspire more people to support our work through donations and membership? Do you want to be part of a fantastically passionate team working hard to nurture individual relationships with our members and supporters and provide regular opportunities for them to visit us, meet us and see and hear about our amazing work?
We are the county’s leading local charity working towards a county rich in wildlife and managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.
The organisation is currently supported by around 23,000 members and supporters, which is around one in 25 residents in Worcestershire. To date we have successfully recruited members through our membership recruiters, with others coming direct to us through our website or by visiting us at Lower Smite Farm. We need to continue to grow our membership supporter base and we need someone with the fundraising experience to help lead this growth and introduce innovative suggestions throughout the supporter journey and experience to strengthen recruitment and improve our retention and ultimately increase our income generation.
The role will focus on progressing our work around the supporter journey, ensuring that we reach as many potential supporters as possible and enable them to understand our work and feel motivated to support the organisation. Growing our prospect pool and educating these prospects to inspire them to become long-term supporters of our work is essential to the ongoing success of the organisation.
We’re Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!
A full driving licence is essential. This is full time, permanent position. This role will be subject to reference checks and a DBS enhanced check with child barred list.
We work to protect wildlife across Worcestershire, both on our 80 nature reserves and through our work with others
The client requests no contact from agencies or media sales.
What is the opportunity
Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.
This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.
About your values and strengths
You are someone who strenths and values will align with the following attributes:
- You can think on your feet and are consistantly able to bring ideas to the table
- You understand the tension between quality and cost and how to resolve them
- You are able to build alliances and relationships that have sustainable benefits to the charity and its work
- You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
- You see problems as opportunities and a gateway to new ways of delivering our services and business development
What you can expect from us
- A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
- A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
- That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.
You can also expect
- A commitment to training and professional development to support internal progression in and beyond the charity.
- Inclusion in and a 3% employers contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
- Access to a range of discount schemes including Blue Light Card
- Access to the charity's employee assistance programme.
- Access to travel card loan, and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)
Location: The GAIA Centre (Lambeth, London)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week
The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:
· Close working relationships with Housing colleagues
· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
· Specialist support for survivors at the moment of crisis
· Provision of advocacy; supporting survivors to access safe accommodation
· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager
The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).
The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.
The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am October 2025
Interview Date: 13 October 2025
The client requests no contact from agencies or media sales.
Are you ready to make a real impact every day? We're looking for a passionate and driven Fundraising Officer to join our dynamic Fundraising Team working from home, 37.5 hours a week.
This is an exciting opportunity to play a key role in securing vital income for Victim Support through trusts, grants and corporate partnerships.
If you're someone who thrives on building relationships, crafting compelling proposals and contributing to meaningful change for people affected by crime and trauma, then we want to hear from you.
What we offer:
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible Working Options: Including home working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
In this role, you'll lead on researching funding opportunities, crafting compelling cases for support and developing strategic proposals that align with both Victim Support's priorities and funder expectations. You'll collaborate with internal teams and external stakeholders to maximise income and embed fundraising best practices across the organisation. With the flexibility to work from home, this position offers autonomy, creativity and the chance to make a tangible impact.
We're looking for someone who is proactive, organised and an excellent communicator - someone who thrives on building relationships and driving performance.
Key skills and attributes we're looking for:
- Exceptional written communication with the ability to produce persuasive, well-structured proposals and reports with a strong attention to detail
- Proactive and self-motivated, with the ability to work independently and take initiative to drive tasks forward
- Strong organisational skills, with the ability to manage multiple priorities and deadlines effectively
- Excellent interpersonal and presentation skills, with the ability to confidently engage with internal and external stakeholders
- Good research, enquiry and evaluation skills in respect of opportunities, organisations and prospective supporters
This role is home-based (within England and Wales) with some national travel and overnight stays. This role will attract London weighting allowance of £2,800 per annum if applicable.
Please see the attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
Closing date: Monday 22nd September 2025
Interview date: Tuesday 30th September 2025
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Senior Individual Giving and Legacy Officer is responsible for building deeper relationships with some of our most committed supporters. This is an exciting role with opportunities to further develop our expanding Gifts in Wills, in-memory and mid-value programs. It also has oversight of our multi-channel cash appeals program which sets out to generate income from our base of committed supporters.
The role is managed by the Individual Giving and Legacy Manager but will work closely with all of Public Fundraising alongside other key internal stakeholders. The Senior IG and Legacy Officer will also be responsible for fostering relationships with various external agency partners.
The role has line management responsibility for the Public Fundraising Admin Assistant, supporting them to flourish and develop in their role, and ensuring they’re able to fulfil important supporter care tasks for the Public Fundraising Team. Key internal relationships are the Research Team, Services team, the Comms and Marketing team, and the Philanthropy team.
Our five-year strategy sets an ambitious milestone that by 2028, more than 7 in 10 people will be diagnosed at stage 1 or 2. Right now, it's less than 4 in 10. The Senior Individual Giving and Legacy Officer will play a vital role in engaging with new and existing supporters and growing fundraising income to help achieve this goal. They are part of a team who care deeply about our supporters and build strong relationships with them, and also strive for excellence and continuous improvement in all that we do.
The role can be either remote or hybrid. We will also consider flexible hours for this position.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.
To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Demonstrable experience in a similar role
- Experience of using databases
- Excellent customer service experience
- Experience of working with sensitive information
- Experience of and passion for, delivering excellent supporter care
- Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
- Fast and accurate data entry skills
- Good standard of numeracy
- Proven administrative skills
- Excellent communication skills by phone, email, and post
- Experience of delivering timely and accurate responses
- Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
- Must be a team player as well as being able to work on own initiative
- Strong empathy for the aims and work of Islamic Relief
- Knowledge of Data Protection Act/GDPR
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Chief Executive Officer
We are seeking an inspiring and strategic leader to guide a well-established health support charity through its next stage of growth and transformation.
Position: Chief Executive Officer
Location: Shipley-based, with regular travel across Bradford and Craven District
Salary: £45,000+ depending on experience
Hours: Full-time, 37 hours per week
Contract: Permanent
Closing Date: Tuesday 30th September
Interview Date: Bradford, date to be confirmed
About the Role
This is a pivotal opportunity to shape the future of a respected local health charity. The organisation is moving towards a more personalised and outreach-focused model of care, and we are looking for a CEO who can combine empathy with business acumen to drive that change.
Key responsibilities include:
· Leading the development and delivery of the charity’s strategy and vision
· Driving income generation across diverse fundraising streams
· Overseeing financial planning, reporting and governance
· Supporting, developing and motivating staff and volunteers
· Building strong external partnerships and raising the organisation’s profile
· Ensuring compliance with safeguarding, data protection and charity regulations
· Acting as the charity’s public face and spokesperson
About You
We are looking for a confident and credible leader with:
· Experience of successfully leading and growing a charity or similar organisation
· A strong track record in strategic planning, governance and financial management
· Expertise in fundraising across trusts, foundations, corporate partnerships and community giving
· The ability to inspire teams, build partnerships and represent the organisation externally
· Excellent communication skills and a collaborative approach
· A genuine empathy with the challenges faced by people living with or affected by serious illness
A degree-level management qualification or equivalent experience is desirable. Use of a car and flexibility to travel within the region will be important for the role.
About the Organisation
For over 35 years, this Yorkshire-based charity has provided vital practical and emotional support to people living with or affected by serious illness and their families. Rooted in the community, the charity is now evolving to ensure its services remain accessible, relevant and impactful. This is a chance to join at a transformative moment and help shape its future direction.
Other roles you may have experience of could include; Charity Director, Managing Director, Operations Director, Head of Services, Fundraising Director, Chief Operating Officer, Programme Director, Senior Charity Leader
How to Apply
To apply, please send a CV and a statement (no longer than 2 pages) outlining why you are the right person for this role.
Safeguarding Statement
This charity is committed to ensuring the safety and wellbeing of all individuals who participate in its programmes and of all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.
Equal Opportunities and Diversity Statement
The organisation is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Data Protection Statement
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Join the Brent Centre for Young People, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. This is an exciting opportunity for a dynamic Communications & Marketing Officer to shape and deliver impactful communications, marketing, and engagement strategies that amplify the charity’s brand, strengthen stakeholder engagement, and advance its mission.
The Brent Centre for Young People
The Brent Centre for Young People (BCYP) is the leading mental health charity for young people in Northwest London, helping over 800 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy.
About the Role
BCYP is seeking a seasoned Communications and Marketing Officer who will design and implement a strategy to boost BCYP’s brand and support the efforts of clinicians. The candidate will also support the fundraising team through grassroots event management and the adoption of a small portfolio of donors. Some event and project management will be required, in particular supporting the delivery of seminars and training programmes, as well as community events.
The applicant will have excellent communication skills, be able to translate the stakeholders’ (Trustees/clinicians/donors/young people) needs and broadcast them to the community. They must have hands-on skills creating and designing digital, print, and social media and the confidence to put their signature on a strong communications and marketing strategy that will maximize external partnerships.
This is an excellent opportunity for a confident self-starter to bring their vision and expertise into play to shape the look and feel of BCYP’s image, and to coalesce BCYP’s services to offer a holistic experience for our community.
Applications close once post is filled
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for an Engagement Officer in our Northern Ireland team, to deliver opportunities for audiences to connect with woods and trees through a range of engagement activities both on our own estate and in partnership with others. This role is responsible for providing communications support including the creation of physical and digital assets.
THE ROLE
• This is a key role in the Northern Ireland team and it will be responsible for improving the visitor experience on our estate and inspiring new and existing supporters to give time, voice and money to our cause.
• Lead on the public engagement aspects of our visitor offer at key sites across Northern Ireland, working with estate colleagues to plan activities, communicate key messages and improve visitor experience
• Plan and deliver an annual engagement plan for the country, identifying key audiences and activity (on and off our estate) to most effectively achieve our objectives
• Support the development of improved visitor experience at key sites including data collection, visitor monitoring, evaluation and interpretation planning
• This role is a full time, fixed term contract for 12 months until September 2026.
• This role requires the successful candidate to undergo and DBS check as part of their pre-employment.
THE CANDIDATE
• You’ll have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
We are looking for candidates who have the following experience:
• Planning and delivering high quality face to face engagement activities ideally within a public facing visitor setting
• Planning and developing appropriate engagement materials for a variety of audiences including visitors and supporters
• Working with communities including young people, schools and community groups
• A working knowledge of what constitutes successful interpretation, ideally with experience of planning and implementing creative interpretation features to engage with visitors
• Understanding about Heath and Safety in public engagement and what constitutes a successful visitor experience
• You must have a proactive ‘can-do’ attitude, excellent communication skills, be commercially aware and able to build effective partnerships internally and externally.
• The role is based in Northern Ireland and will require the successful candidate to travel across the country with occasional UK travel. A full driving licence is required.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please let us know if you require any adjustments or support during the recruitment process.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
First Stage Interviews will be held via Microsoft Teams on Monday 20th October & Tuesday 21st October.
The client requests no contact from agencies or media sales.