Job Summary:
This is an exciting opportunity to join us as a Programme Coordinator to deliver a floating support service as a response to Covid19. You will be an essential part of setting up and delivering the service across Bristol ensuring the highest quality of support.

Key Responsibilities:
Under the leadership of the Service Manager, you will help manage a team of support staff in ensuring that service delivery meets organisational and contractual requirements. You will be able to help support the collection and interpretation of data to build evidence of outcomes. You will be able to motivate staff and ensure accountability. This role requires an ability to work closely with other organisations and the pathways.

The successful candidate(s) will be able to demonstrate:

• Experience of safeguarding and safe systems at work
• A working knowledge of the benefits system and of legislation relating to homelessness and private rent sector
• Be highly IT literate and have good written and verbal communication skills
• Have an NVQ 4 or professional qualification in a relevant field or a willingness to work towards this
• Be able to plan, develop and co-ordinate resident programs within the service including experience of line management or transferable skills

Benefits: 25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

Appointment subject to satisfactory enhanced DBS disclosure check/confirmation of enrolment to the DBS Update Service, satisfactory references and proof of eligibility to work in the UK.

Closing date: 12th July 2020 at midnight. Interview date: 30th July 2020.

CVs will not be accepted.

Promoting equality in the workplace

Victim Support is looking for a Service Delivery Assistant based in Connect Gwent Victims' Hub, Blackwood, Caerphilly

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main purpose of the job is to assist the team with administrative duties to help provide the best tailored support to Victims' needs.

To be successful in this role, you will have experience of an administrative role as well as delivering a service to people in positions of vulnerability, in a statutory, voluntary, community or private social care setting. You will have experience of working to agreed standards and procedures and have an appreciation of the importance of confidentiality, safeguarding and safe working practices.

You will have excellent IT skills and be able to work collaboratively as part of a team. You will also be able to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and control over your own emotions.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Support Worker

Location: Hillingdon
Application Deadline: 9th July 2020
Salary: £10.07 per hour (£19,743.12 per annum)
Region: Hillingdon

Job Summary

Certitude is an adult social care provider, rated as outstanding by CQC for our Domiciliary Care. We are proud of our history of supporting people with complex mental health needs and learning disabilities and support more than 1,500 people in a diverse range of services across London. We employ 1,000 staff and are committed to their development. With Certitude you will have the opportunity to work with incredible people, develop your career and support others to have a good life.

The people we support will also have a sensory or learning disability, physical disabilities, complex health needs or mental health difficulties. The combination of these needs will require an individual who will be open-minded and patient.

You will facilitate the development of the people we support, so that they can lead full and active lives within the community.

To be a successful Support Worker, you will need to demonstrate:

- The ability to remain patient and calm under pressure
- The ability to work using your own initiative and a proactive approach
- That you are a great team player
- An interest in outdoor activities such as swimming, games and enjoy long walks
- The ability to use a range of technology - the internet, emails, databases, Microsoft Office, Excel, smart phones and iPads

We will trust you to:

- Build great relationships with the people we support; help them tackle their challenges and achieve their goals
- Observe change within the individual’s circumstances and respond accordingly
- Ensure effective day to day management of colleagues including effective activity delegation

What’s in it for you?

- A competitive salary
- Pension salary sacrifice scheme
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 25 days’ annual leave, pension scheme, childcare vouchers, access to a 24-hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eyecare vouchers
- Travel season ticket loan
- Cycle to work Scheme

Our Values:

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

All our posts are subject to an Enhanced DBS disclosure as well as a need for full employment history from time of leaving compulsory education and up to date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

So, if you’re seeking your next challenge as a Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Right now, we’re looking for someone like you to manage the day-to-day running of our 24 Hour Supported Housing service in Carlisle. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. Some experience of housing management is desirable, but not essential. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Closing date: 17 July 2020.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Victim Support is looking for a Service Delivery Assistant based in Gloucester.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main purpose of the role is to provide comprehensive administrative support to both the Adult and Children and Young Peoples teams in accordance with our national standards and local procedures.

Main duties include; general administration and office management to support both Service Delivery teams to help victims of crime, developing and maintaining manual and computerised records and participating and organising local fundraising events.

To be successful in the role you will have experience in implementing and maintaining efficient administrative systems in a public-facing service. You will have strong IT skills and the ability to communicate sensitively and effectively with a wide range of people.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

The closing date for applications is Monday 20^th July 2020 . Interviews will take place via Skype on 27^th July 2020.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should give good evidence and examples of how you meet the shortlisting criteria, which are marked in the person specification. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Touchstone is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people.

Live Well Leeds - Service User Consultant
Salary: Starting at £19,554 per annum (pro rata) – NJC Scale Points 7 – 11
Hours: 15 hours per week
Contract: This role is fixed term for up to 12 months

The aim of Live Well Leeds is to provide flexible and practical support to adults within the Leeds Metropolitan District. This has been commissioned by Leeds City Council Adult Social Care. The contract is delivered by a Strategic Partnership (comprising Touchstone as the lead, Community Links and Leeds Mind) and a Delivery Network (comprising of 16 different voluntary sector partners).

The service will be easy for diverse people to access, navigate and receive high quality support for everyone to improve and maintain their mental health.

Live Well Leeds offers a seven day service, including evenings and weekends according to community/individual needs and wishes.

The successful candidate will work with Live Well Leeds staff and volunteers to ensure the full and effective involvement of service users in the design, development and delivery of services, identifying barriers to this, and supporting Live Well Leeds to develop meaningful service user involvement and activities.

Virtual information sessions will be held on 07 July 2020 and 09 July 2020. Please get in touch if you would like to attend either of these.

Closing date for applications:  Sunday 12 July 2020
Interviews, via zoom, will be held on: Friday 24 July 2020

TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ to be redirected to our website to download the application pack. Please note, you are not applying at this stage.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly LGBT communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

 

Do you have the commitment and positive values to make a difference to the lives of people living in a supported living service in Cookridge, North Leeds?

Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, mental health and other needs. Our Hall Lane supported living service in Leeds provides person-centred support to young adults who have learning disabilities, some of whom are on the autistic spectrum and have complex needs.

We are looking for calm, resourceful and energetic individuals who are well motivated, hardworking and keen to join our friendly team. You will provide person-centred care and support to tenants to take part in all aspects of every day life and to enjoy a wide range of activities. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the young people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.

You will have the opportunity to undertake the responsible role of being a Key Worker/Co-worker. This will enable you to plan alongside members of the person’s circle of support to enable individuals to be happy, healthy and to be successful in achieving their wishes and aspirations. Our Person centred planning meetings and processes are co-produced with the people we support and their families to promote a unified approach. Together we set meaningful and aspirational goals which Key Workers have a particular responsibility to work towards. This will provide you with a great experience to enable you to develop skills which can underpin a successful career in adult social care.

You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks as well as community activities such as walking, swimming and going to the gym. The ability to support people who can express their needs though challenging behaviour at times is essential. Prior experience in this field of work is beneficial, although not a substitute for an engaging, creative and person centred approach. We will  value the personal skills and interests you bring to the role and to the lives of service users, such as sports, walking and outdoor pursuits, creative arts, music and cooking; to name but a few!

The service has the benefits of being situated on the edge of the countryside overlooking the local golf course, with easy access to commute to the centre of Leeds. It is easily accessible by car, bus routes from Leeds centre and from Horsforth train station.

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant training including accredited health and social care diplomas through our own training academy. You will be required to work in a flexible manner on a rota which includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

This is a role which can be enjoyed by people who are committed to making a positive difference, including experienced care workers, graduates and people looking for a stimulating career path into social care.

Relief Positions are also available.

We are expanding our existing support services for families, children and young people living with deafness, across the Merseyside region. The I CAN initiative offers an exciting opportunity to make a real difference by providing a range of support services to families from the point of a diagnosis of deafness and throughout their continuing journey.

We require an experienced manager with the passion and drive to make things happen. The role involves the coordination of a range of established services and to lead on the development and delivery of the I CAN project.
The ideal candidate will have a minimum of 3 years’ experience in the management of staff and proven success in project development and service delivery. Knowledge and understanding of D/deafness and associated issues is desirable, however the right candidate will have the ability to gain the relevant knowledge and experience on the job. We would expect the successful candidate to commit to acquiring a British Sign Language qualification. If you have the desire and commitment to making a positive contribution to the lives of people living with deafness and share our organisations values, then we want to hear from you. 

PLEASE NOTE THIS POST HAS BEEN RE ADVERTISED PREVIOUS APPLICANTS NEED NOT APPLY
 

Support Worker

Location: Ealing, W13
Application Deadline: 7th July 2020
Salary: £10.07 per hour (£19,743.12 per annum)
Region: Ealing

Job Summary

Certitude is an adult social care provider, rated as outstanding by CQC for our Domiciliary Care. We are proud of our history of supporting people with complex mental health needs and learning disabilities and support more than 1,500 people in a diverse range of services across London. We employ 1,000 staff and are committed to their development. With Certitude, you will have the opportunity to work with incredible people, develop your career and support others to have a good life.

The people we support will also have a sensory or learning disability, physical disabilities, complex health needs or mental health difficulties. The combination of these needs will require an individual who will be open-minded and patience.

You will facilitate the development of the people we support, so that they can lead full and active lives within the community.

To be a successful Support Worker, you will need to demonstrate:

- The ability to remain patient and calm under pressure
- Ability to work using your own initiative and a proactive approach
- That you are a great team player
- An interest in outdoor activities such as swimming, games and enjoy long walks
- The ability to use a range of technology - internet, emails, databases, Microsoft Office, Excel, smart phones and iPads

We will trust you to:

- Build great relationships with the people we support; help them tackle their challenges and achieve their goals
- Observe change within the individual’s circumstances and respond accordingly
- Ensure effective day to day management of colleagues including effective activity delegation

What’s in it for you?

- A competitive salary
- Pension salary sacrifice scheme
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 25 days’ annual leave, pension scheme, childcare vouchers, access to a 24-hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eyecare vouchers
- Travel season ticket loan
- Cycle to work Scheme

Our Values:

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

All our posts are subject to an Enhanced DBS disclosure as well as a need for full employment history from time of leaving compulsory education and up to date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

So, if you’re seeking your next challenge as a Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Support Worker

Location: Richmond
Application Deadline: 5th July 2020
Salary: £10.61 per hour (£20,810.04 per annum)
Region: Richmond

Job Summary

An exciting opportunity to join Certitude as a Support Worker as we continue to grow as a Social Care provider in London.

Hours: 37.5 hours
Job Type: Permanent
Service: Learning Disabilities
Positions available: 12

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 33 days' annual leave, pension scheme and 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers
- Travel season ticket loan
- Cycle to work Scheme

About the Role

Certitude are opening a brand new service. The service is person centred, designed and newly purpose built.

The homes are situated within the borough of Richmond. The individuals, who will be the residents, are young adults, with diagnoses of autism, ADHD, behaviour that challenges and one resident is a wheelchair user.

The homes comprise three individual flats and one mobility accessible bungalow. The Bungalow will have adapted facilities to meet the needs of the person moving in.

Each person will receive individual tailored support according to their needs and assessment, which will bring a modern dynamic approach to supporting them to live fulfilling lives.

The dynamic approach will allow the individuals to become more independent and live the lives they want to, taking the lead in their own support.

Certitude are looking forward to being a part of this exciting project and supporting individuals to have a greater role and presence and be active members within their local communities

The role of a Support Worker is to provide specialist expertise and support to facilitate teams in achieving person centred outcomes for the people we support with Mental Health conditions to maximise the individual’s independence and enable them to be active in their communities.

Duties will include:

- Building great relationships with the people we support and the people important in their lives (families, other staff, and external professionals). Knowing their skills, interests, qualities, strengths, challenges, ways of communicating and aspirations and ensuring the individualised service they receive plays to their strengths; helping them tackle their challenges and achieve their goals
- Ensuring people are supported in everyday tasks in a respectful way that meets their individual needs and preferences, enables them to do as much as possible themselves and gives them as much choice, control and involvement as possible
- Ensuring all the plans and records relating to people are accurate and up to date using respectful language which allows people to see what progress is being made against goals; tracks areas of concern (e.g. health) and take action as agreed
- Supporting people to have their own voice heard wherever possible and where needed speak up for them and their interests e.g. when out and about, with other professionals, within the team. Consistently looking to find ways to ensure people have as much power and control over their lives as possible
- Observing changes within an individual’s circumstances and responding accordingly as well as the ability to undertake personal care tasks in a sensitive manner to meet the needs of the people we support
- Using information technology (including a computer) to undertake a range of administrative tasks, following procedural guidelines, completing appropriate documentation in required formats, compiling detailed written reports and communicating clearly to people we support, employees and other professionals all the while understanding the nature of confidentiality

About You

To be a Support Worker at Certitude, the following are essential:

- Experience of working or supporting people within the mental health field and of enabling people with mental health to take positive risks in their lives
- Knowledge of safeguarding
- The ability to assess and respond to changing levels of risk and to work safely to ensure incidents are managed effectively
- A good understanding of accountability, confidentiality, and professional boundaries
- The ability to set boundaries, challenge appropriately and manage conflict constructively
- The ability to communicate clearly verbally and in writing to groups and in meetings

About the Organisation

At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.

As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we can support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.

We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.

Our Values

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

Do you want to be a Support Worker at Certitude? To apply, select the button shown, complete an application form and someone from the Recruitment Team will be in touch!

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

At the King’s Arms Project, we believe that there is no such thing as a hopeless case.  We refuse to give up on anybody and believe that everyone can have a bright future.  We have been supporting people out of poverty for over 30 years and have seen many overcome incredible adversity and go on to achieve incredible personal success.  If you’re passionate about supporting refugees and vulnerable migrants, we want to hear from you! 

Support Worker – Refugee & Migrant Services (4 positions) – Full time (40 hours per week).

Our team of support workers serves refugees and migrants by delivering a number of services, including: 

• Providing vulnerable migrants with high quality information and advice,
• Providing holistic integration support to refugee families resettled by the UNHCR,
• Providing supported accommodation for refused asylum seekers.

Due to COVID-19, our services are currently mostly being delivered remotely by video calling, with a phased return when this is deemed to be safe and necessary.

The ideal candidate will have an understanding of the issues facing refugees & vulnerable migrants, have worked in a casework environment, have excellent cross-cultural and interpersonal skills, a great eye for detail and be a strong team player.

As an active Christian, this role offers you the opportunity to integrate and apply your Christian faith to all that we do. Please refer to our ‘Statement of Belief’ for the basis of our Christian faith.

The closing date for applications is 12pm Friday 10th July.

We will interview for these positions during the week commencing Monday 13th July.

Female* Support Worker

Location: Ealing, W5
Application Deadline: 7th July 2020
Salary: £10.07 per hour (£19,743.12 per annum)
Region: Ealing

Job Summary

Certitude is an adult social care provider, rated as outstanding by CQC for our Domiciliary Care. We are proud of our history of supporting people with complex mental health needs and learning disabilities and support more than 1,500 people in a diverse range of services across London. We employ 1,000 staff and are committed to their development. With Certitude, you will have the opportunity to work with incredible people, develop your career and support others to have a good life.

The people we support will also have a sensory or learning disability, physical disabilities, complex health needs or mental health difficulties. The combination of these needs will require an individual who will be open-minded and patient.

You will facilitate the development of the people we support, so that they can lead full and active lives within the community.

To be a successful Support Worker, you will need to demonstrate:

- The ability to remain patient and calm under pressure
- The ability to work using your own initiative and a proactive approach
- That you are a great team player
- An interest in outdoor activities such as swimming or games and enjoy long walks
- The ability to use a range of technology - the internet, emails, databases, Microsoft Office, Excel, smart phones and iPads

We will trust you to:

- Build great relationships with the people we support; help them tackle their challenges and achieve their goals
- Observe change within the individual’s circumstances and respond accordingly
- Ensure effective day to day management of colleagues including effective activity delegation

What’s in it for you?

- A competitive salary
- Pension salary sacrifice scheme
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 25 days’ annual leave, pension scheme, childcare vouchers, access to a 24-hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eyecare vouchers
- Travel season ticket loan
- Cycle to work Scheme

Our Values:

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

All our posts are subject to an Enhanced DBS disclosure as well as a need for full employment history from time of leaving compulsory education and up to date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

* These posts are exempt under section 9, part 1 of the Equality Act 2010

So, if you’re seeking your next challenge as a Female Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Recruiting a Support Worker to join our Young People's service in Bracknell!

£20,222 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Rainforest Walk offers accommodation and housing related support to vulnerable persons aged 16-25 with medium to high support needs.

During their time with the service, staff work with customers to meet their support needs, achieve their goals and support them to move towards more independent living. Customers can receive support for up to two years, depending on their individual support needs

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to encouraging customers to maximise their skills and choices. This role manages and supports young people for up to 2 years enabling them to develop all skills needed for independent living.

Key Responsibilities:

- Build supportive, trusting relationships with tenants
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting tenants on your case load to set personalised goals in the form of Support Plans
- Conducting regular key work sessions with tenants on your case load that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing risk assessments are carried out and those risks are managed appropriately
- Providing support with tenancy sustainment including budgeting, benefits, daily living activities and emotional support. This may include practical assistance where skills are not yet developed
- Working in a multi-professional way to ensure holistic support package for tenants
- Establishing links with local statutory and voluntary organisations
- Supporting tenants to ensure they are in receipt of all the benefits they are entitled to
- Supporting tenants to manage their rent account, ensuring they have all the information needed to pay their rent
- Supporting tenants to set up utilities and pay their bills on time
- Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction or all Bank Support Worker and agency staff
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

For more information or to apply please visit our website.

Recruiting for a Support Worker to join our Mental Health service in Slough!

GBP 19,500 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Hope Place is a new supported accommodation service located in Slough comprising 11 self contained rooms with a staff office on site. The service will accommodate and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.
Hope Place will be opened in May and provide care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service will be covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
The service will have a focus on enabling and utilise residents' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

To enable vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. To support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support individuals to manage their prescribed medication
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
- Identify and report appropriately any Safeguarding concerns
- Promptly report and follow up maintenance issues
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.