Support Worker

We are one of the largest learning disability charities in the UK, supporting 2,900 people through our friendly, supportive, creative and diverse teams.

As a supported living worker at Hft you’ll be supporting adults with learning disabilities to live the best life possible at Sunnyside and Schoolview , a double bungalow complex within a 5 minute walk of Abingdon town. In this caring and creative role, everything you do will enable people to have choices about their own lives, creating flexible services that meet people’s needs and always looking for the best way of doing things.

Salary: Up to £21,575

Hours: Permanent, Various hours available
Location: Abingdon, Oxfordshire

What we Offer

Apprenticeships - gain a fully funded Level 2 Diploma in Health & Social Care whilst earning. Hft Plus benefits package (discounts and rewards across shops, restaurants, gym membership and days out), 20 days holiday (plus 8 bank holidays) increasing to 25 days after first year, contributory pension scheme and life assurance, an Employee Assistance Programme, annual staff award schemes, access to award winning training and development

You don’t need experience of support work or any special qualifications for this job - you’ll get plenty of training along the way. Having the right values and wanting to make a difference to enable people to live a more fulfilling and independent life is what matters most. You will need to have good listening skills and a practical, caring approach. You also need to have basic level IT skills to be able to use a computer to record information about people you will be supporting.

Having a driving license is desirable.

Closing date: Thursday 19th December 2019

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Supported Living, Vulnerable People, Social Worker, Not for Profit, NFP, etc.

Ref: 90446

Personal Independence Coordinator, Nightingale Service (x2)

Temporary, fixed term contract

December 2019 (actual start date tbc) – Tuesday 31st March 2020

Hours – Approximately 30 per week by agreement and will include some out of hours work (until 20:00 hrs)

£14.25 per hour

Age UK Richmond is seeking two temporary staff members to work alongside its Nightingale Service Manager and wider team, providing temporary cover until March 2020, complementing its current day to day service by providing out of hours cover.

The Nightingale Service provides support to people over the age of 65 living in the Borough of Richmond on their return home from hospital or during a period of ill health at home.
The type of support we offer is wide ranging and depends on the persons specific needs, but includes for example organising or delivering:

• shopping
• assistance with arranging appointments and travel
• help around the home with housework or handyperson jobs/ including preparing the home for discharge
• assistance with managing money, such as welfare benefit checks and applying for grants for essential items
• Signposting to other Age UK Richmond services and the wider community

We also provide information and advice to ensure the individual is given as many opportunities to improve the quality of their life and help keep them out of hospital. 

You will manage a caseload of referrals from GPs, hospital discharge teams, RRRT team or other referrals as well as supporting existing clients. 

You will:

• have a guided conversation with the client and, where appropriate, their families carers and referrers about their needs in order to identify support required:
• develop a holistic plan of support and/or support the individual with their existing plan
• ensure the person gets the support/services they need working with other members of Age UK Richmond staff and other organisations as necessary.

You must have:

1. Experience of working in a care related field, Social care, health, therapeutic setting
2. Ability to positively, clearly and sensitively communicate with older people
3. Ability to acknowledge, respect and respond to individual differences and diversity requirements
4. Excellent organisational and coordination skills and a collaborative approach
5. Ability to problem solve in a positive, outcome focused way
6. Be available for an December start
7. A portable DBS check would be an advantage
8. Access to own transport is essential for travel within the borough and surrounding areas.

If you have the skills we are looking for and you are available to start immediately please

complete the  application form on our website.  CVs will not be accepted. Please include two work related references, one from your previous or current employer and a covering letter detailing your suitability.

Applications must be received by Friday 6 December 2019.

Applications by email or by hand delivery/post to:

Age UK Richmond upon Thames

Suite 301, 3rd Floor

Parkway House

Sheen Lane

East Sheen

London SW14 8LS

Thames Valley Partnership charity seeks a Service Manager - Victims' Services to lead on a new specialist support service for adult victims across the Thames Valley. 

The Partnership is an established registered charity of 25 years operating a range of support services for those affected by crime, across the three Thames Valley counties of Berkshire, Buckinghamshire and Oxfordshire, and beyond. Following a successful funding bid to the Office of the Police and Crime Commissioner Thames Valley, we have been selected to set up and run the new service for adult victims, beginning in April 2020. The new service will be tailored to meet victims’ individual needs and we will work closely with two partner agencies: bringing professionals with different specialisms together.

The Service Manager will have lead responsibility and accountability for delivering the new service, managing  key relationships as well as the contract with the OPCC. Overall, the role involves providing strategic direction in the development of the service, close working with key partners and stakeholders across criminal justice services and, in the short term, the integration of existing services and support and line-management of the relevant staff. You will oversee all aspects of the service including developing a strategy for the recruitment, training, retention and supervision of staff and volunteers and the development of peer support and buddy systems. 

The role will essentially be based in the Partnership offices in Aston Sandford, Buckinghamshire HP17 8JB (however flexibility and remote working may be negotiated for the right candidate).

Closing date for applications:  29th November at 8am

Interviews will be held on:  4th December (at the Partnership’s offices)

For a full Job Description and an Application Pack please visit the Thames Valley Partnership website 

If you love working with kids, we run a range of After School Clubs, Weekend Activities, Holiday Schemes and Supported Breaks. We need committed and experienced team members to help us make a difference to the lives of young people with disabilities and/or additional needs living in both Harrow and Hillingdon.

Role Purpose: Support the day to day running and development of our fun and engaging services and activities for children and young people within Harrow and Hillingdon.

Reporting to: Our Children and Young Peoples Locality Manager (within our Community Support Team). The jobholder will be responsible for the following key duties:

• Liaising with parents, carers and families including registering children and young people, arranging home visits, creating support plans, arranging meet up’s
• Building connections with schools, social workers and the local community
• Help us to delivering outstanding person-centred support across the clubs and activities
• Lead on a range of fun and engaging sessions and activities during clubs and schemes
• Working on group holidays/outdoor adventures and respite for our young clients
• Assist with the administration of clubs, schemes and supported breaks
• Running and leading a range of activities for children and young people
• Build good relationship with families and carers

A childcare qualification is desirable for this role.

We are committed to equal opportunity and welcome applicants from all sections of the community. We guarantee an interview to all applicants with disabilities who meet the minimum criteria for the post.

Benefits including 23 days annual leave - Perk Box - Cycle to work Scheme - Employee assistance programme - Auto enrolment pension contributions - Certificated training - Funded Enhanced DBS

Other employment opportunities are also available within Harrow Mencap                                                                                                                                                                                                          

Service Co-ordinator (Part Time, Contract)
Royal Victoria Hospital, Kirkcaldy
£8.57 per hour

Royal Voluntary Service is an innovative charity that focuses on inspiring people to give the gift of voluntary service to support the NHS and older people at home and in the community. We are now looking for two part time Service Co-ordinators to join us for a six month contract to the end of May 2020 which has a high likelihood of being extended.

If you are an organised and friendly individual, this is the ideal role in which to do more, help people and support some incredible services that are making a huge difference to older people in hospital.

You’ll discover that Royal Voluntary Service makes a difference every day and supports those who need us the most. Utilising the generous gift of time that our volunteers donate, we strive to improve the lives of older people, particularly those who are in hospital or just returning home.

As a Service Co-ordinator, you will support the Service Manager to set up and co-ordinate the two new volunteer-run services at Royal Victoria Hospital.

The On Ward Service supports patients during their hospital stay, encouraging to eat and drink and increase wellbeing through cognitive and physical exercises to ensure a successful discharge home from hospital. The Patient Transport service ensures that patients are accompanied home after a hospital stay by volunteers and provides company and reassurance back at home.

Reporting to the Service Manager, you will:

- Recruit, train and match volunteers with clients
- Support the day-to-day co-ordination of the service
- Help to ensure growth and uptake of the service
- Ensure that all data is recorded in-line with our standards

Interested? To be considered as a Service Co-ordinator, you'll have excellent interpersonal and communication skills. A great eye for detail, a positive attitude and superb time-management abilities are also key. 

National 5 certificates (or equivalent) at grade C or above in Maths and English would be beneficial, as would proficiency in standard IT systems.

This is a part time role, working 21 hours per week, Monday – Friday. Flexible working options will be considered.

The closing date for applications is the 21st November 2019.

To apply for the role of Service Co-ordinator, please apply via the button.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Charity Service Co-ordinator, Community Support Co-ordinator, Volunteer Co-ordinator, Hospital Services Co-ordinator, or Ward Support Assistant.

An exciting opportunity has arisen to join our not-for-profit organisation as a Service Administration Officer. We are seeking a Graduate or professional who is highly proactive and well-organised to support operational and administrative output.

You will provide efficient and responsive administration support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs. A good standard of verbal and written English is essential, as well as an interest in working in the not-for-profit/health and social care sector. 

We are looking for a highly motivated and proactive Service Administration Officer to join our expanding London Team, providing administrative and operational support to our services across five different Boroughs. The successful candidate will be based in North London (Archway) and will travel to other parts of London to support our services for 2-3 days per week as needed.  Travel expenses will be paid. Duties will include (but are not limited to):

• Completing minutes at a variety of different meetings (HR investigations and disciplinary hearings)

• Supporting with recruitment and interviewing potential candidates.

• Assisting Registered Managers with additional administration support during and prior to CQC and Local Authority inspections.

• Assisting in setting up local training facilities.

• Getting involved in client activities when required.

An approachable manner as well as excellent customer care skills and professionalism is essential. You must have a warm and helpful telephone manner and the ability to take detailed messages and signpost individuals to the appropriate people. The role requires an individual with excellent attention to detail, as well as the ability to multi-task to complete tasks. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook is essential. You will enjoy working as a team, as well as using your initiative and working independently.

You will receive visible and supportive management from our team and the opportunity to gain valuable experience in the health and social care and not-for-profit sector in this fulfilling and varied role. This role will suit someone with loads of gumption and enthusiasm who relishes a new challenge each day.

Creative Support is a Stonewall Diversity Champion and equal opportunities employer, committed to delivering local high quality care through a well-established and supported local work force.

Recruiting a Support Worker to join our Learning Disabilities service in Newham!

£21,944 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Luton Road is a supported living project for adults with learning difficulties in Plaistow, East London. The service operates on a 24-hour rota to provide a variety of support to eleven customers whenever it is needed. The staff are skilled at working with people who have communication difficulties, as well as those who need support with personal care.

Job Overview:

Support Workers provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

- Experience in working with people with Learning Disabilities and Autism

Interviews will be taking place week commencing 9th December 2019.

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Recruiting Support Workers to join our Young Peoples service in Tower Hamlets!

£21,944 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Mile End Young People Services in Tower Hamlets consists of four accommodation-based services plus visiting and floating support. Jeremiah House is a standalone scheme for nine young people leaving care. Mile End Road service has 16 units which provides a first stage response for young people with a range of complex needs. Both buildings offer 24/7 support to customers. Whilst Whitehorse Lane and Brokesley Street are designed for a lower level service. Powesland Court offers 3 units of self-contained accommodation as a further step down. We also support up to 30 young people within the community in their own homes within our floating support service.

Job Overview:

Support Workers provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role is working full time 40 hours per week on shift pattern basis and include sleep-ins.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with young people

Interviews will be taking place week commencing 16th December 2019.

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Job Title: Food Services Assistant
Directorate: National Memorial Arboretum
Location: National Memorial Arboretum, DE13 7AR
Contract: Permanent, Part Time, Average 30 hr per week, 5 days out of 7
Salary: FTE £17,143 per annum pro rata

About The National Memorial Arboretum
The National Memorial Arboretum is the UK’s centre for year-round Remembrance - a vibrant, living landscape of reflection and inspiration. Located in Staffordshire, the 150-acre Arboretum is a special place honouring those who have served, and continue to serve, our nation in many different ways. The site includes the iconic Armed Forces Memorial, a lasting tribute to those in the Armed Forces who have lost their lives in the service of their country. Recent multi-million-pound investments have doubled the size of the extensive visitor and learning facilities and created a brand-new events facility for public and private use with a banqueting capacity of over 300. The Arboretum now welcomes over 300,000 visitors each year, hosts over 200 events and engages with around 16,000 student visitors. The centre is part of The Royal British Legion.

Our Values and Behaviours
Does the following describe you?

• A desire to deliver a great customer experience
• Enjoy and thrive working in teams and with others
• Passionate about supporting the ongoing development of the Arboretum
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you ….

The Role

The Arboretum is looking to recruit a Food Service Assistant, to work alongside the established team. Reporting to the Food Services Manager, key responsibilities include:
• To deliver high standards of customer service, food quality, cleanliness and presentation standards as laid out in the Food Services Strategy.

• Support all areas of activity within the food service department to supply: visitor day catering, which includes a 380 cover Restaurant, a Coffee Shop and Satellite outlets within the grounds of the Arboretum.

• To be part of the hospitality team for table waited functions in Aspects Events Centre, which holds daytime and evening events catering up to and including formal banqueting for up to 500 attendees.

The successful candidate must have proven Food Services experience, good interpersonal and communication skills are essential.  Attendance outside normal working hours will occasionally be required and the ability to work under pressure will be essential.

How to Apply
Please apply by clicking 'Apply Online'

Please specify preference of working hours in your application.

Closing date for this role is Monday 25th November 2019.

Support Worker

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Support Worker
Location: Horsham, West Sussex
Contract type: Part Time, Permanent
Hours: 28 per week
Salary: £15,971 to £16,616 depending on skills and experience

Closing date: 21 November 2019
Interview date: TBC

About the role:

We are looking for an enthusiastic, motivated and highly professional individual who would like to be part of Alzheimer’s Society Dementia Support Service in Horsham and Crawley. This is a great opportunity to join our team as a Dementia Support Worker.

The service provides personalised support to people diagnosed with dementia and their carers, helping them to maintain their independence, access services, improve their sense of well-being, and have more control of their lives, by assisting with the identification of needs and providing information and access to relevant services. The successful candidate will be expected to have great networking skills and work on promoting the service and build relationships with a range of health and social care professionals. The person will also be visiting clients in their own homes so the ability to travel independently across the area is essential.

About you:

The successful candidate will possess NVQ level 3 (or equivalent) with a good understanding of the needs of people affected by dementia and the ability to work in a manner that facilitates inclusion, particularly of people affected by dementia, along with an understanding of the need for client confidentially.

You will be speaking to people at all levels across your area so great communication, networking and influencing skills are also essential. You must also be able to manage several tasks at once and keep yourself motivated to perform under pressure.

Good IT skills and experience working with databases are also essential.

Are you someone who can help people maintain their independence, improving their sense of well-being, putting them in more control of their lives? If this sounds like you, we can offer you a stimulating and challenging career as part of our team.

You may have experience of the following: Dementia Support Worker, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Dementia Adviser, Mental Health, Dementia, etc.

 Listening Service Coordinator

Salary: Band 6a £25,750-27,467 per annum (pro rata)

18.5 hours per week, based in Oxford with travel around Oxfordshire

Permanent Contract

Oxfordshire Sexual Abuse and Rape Crisis Centre (OSARCC) is seeking to appoint a Listening Service Coordinator to act as the main point of contact for our team of 60 helpline/email/text volunteers. This is an incredibly exciting time for OSARCC as we are piloting and opening new services, reaching more survivors of sexual violence and increasing our impact. The ideal candidate will be a dynamic, motivated woman who has experience of managing volunteers and service facilitation. She will have a commitment to ensuring services are delivered within a feminist framework, in line with OSARCCs mission and core values.

Regular evening and weekend work will be required as will travel within Oxfordshire.

This role is subject to receiving Enhanced Criminal Records Bureau checks and to a six month probationary period. The post holder will be eligible for 28 days annual leave per annum (pro rata) plus bank holidays and a 5% pension contribution.

OSARCC is an equal opportunities employer and encourages applications from candidates from all minority groups. This post is open to women only and is exempt under schedule 9 (Part 1) of the Equality Act 2010.