Service support worker jobs in cardiff, wales

Join Our Team as a Fostering Practice Manager – Wales Fostering Service

We're offering an exciting opportunity to become a Fostering Practice Manager within our dedicated Wales Fostering Team. Reporting directly to the Operations Manager, you will lead a team of skilled and passionate Supervising Social Workers, ensuring they deliver exceptional supervision, support, and training to foster parents and their families. Your leadership will help foster parents provide trauma-informed care that transforms the lives of children and young people.

In this pivotal role, you will:

• Lead and inspire your team to meet evolving service demands through high-quality supervision and adherence to fostering regulations in Wales.
• Support recruitment and retention of foster carers, contributing to strategic development and service improvement.
• Collaborate with external partners, including local authorities, health and education professionals, and child welfare organisations, to ensure holistic care for children and families.

We're looking for a driven individual with substantial supervisory experience in social care, ready to take the next step in their career. Whether you're an experienced Team Manager, Deputy Manager, or a seasoned leader seeking a fresh challenge, this role offers a platform to share your expertise and make a lasting impact.

You'll be part of a supportive and knowledgeable team, with access to coaching, mentoring, and leadership development from the Operations Manager, Assistant Head of Business, and wider service colleagues.

What We're Looking For:

• A relevant professional qualification and current registration.
• Minimum 3 years post-qualification experience, with strong knowledge of fostering regulations in Wales.
• Experience in recruitment strategy development or collaboration with Recruitment/Marketing Officers.
• Confidence using social media platforms to promote fostering and enhance visibility across Wales.
• Proven ability to lead organisational change, manage performance, and drive service excellence.
• Strong communication skills, especially in complex or challenging situations.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team, who are primarily volunteers, all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

If you are interested in applying for this role, and would like to find out more, you are welcome to join our Chairman and outgoing Volunteer CEO in one of the following informal drop-in sessions. This will provide you with an opportunity to learn more about the charity, its mission and how you may partner with the Chair to lead Youth4Youth through the next stages of its journey. Sign up is required:

• Wednesday 26th November - 12:00pm
• Wednesday 26th November - 6:00pm
• Friday 5th December - 12:00pm
• Friday 5th December - 6:00pm

Contact us directly to be added to one of these sessions, or sign up via our direct recruitment page.

About the role

We are seeking a transformational and visionary Chief Executive Officer (“CEO”) to lead a national youth focused organisation, dedicated to promoting peer-led early intervention support for those in need. The successful candidate will be the first employed leader, propelling Youth4Youth from its robust foundations to the next stages of its development. The CEO will be responsible for turning our recently developed, yet ambitious, strategy into reality. This role provides an exceptional opportunity to make a significant and lasting impact from the outset.

Youth4Youth has secured funding to appoint a CEO for one year, with the expectation that the appointed leader will focus on securing long-term sustainable funding, thereby transitioning this position into a permanent role at the end of the fixed-term period. Additionally, the CEO will facilitate the appointment of further roles to support our mission as further funding becomes available.

Responsibilities 

• Collaborate with the Chair of the Board and Trustees to establish and execute organisational strategy in alignment with the charity’s vision, mission, and objectives. This includes ensuring effective governance and legal compliance, and providing sound, evidence-based recommendations to the Board of Trustees.
• Champion continuous improvement, ensuring Youth4Youth remains a leading provider of youth-led early intervention wellbeing services. Identify and develop opportunities to expand the charity's reach and impact across the UK.
• Oversee effective financial management, ensuring the organisation can continue delivering its services efficiently. Lead the development of sustainable funding streams, enhance fundraising strategies, foster partnerships, and drive growth in commercial activities.
• Cultivate and maintain strong relationships within and beyond our sector to maximise partnership opportunities. Explore the delivery and co-delivery of commissioned services and access broader funding sources previously untapped by the charity.
• Ensure that youth perspectives are central to decision-making processes about the charity's future. Establish systems to continuously gather input and feedback from our target beneficiaries.

This position offers the chance to advance an organisation with solid foundations, enhancing its reach and impact across the UK through a volunteer executive leadership team and a growing network of approximately 100 volunteers nationwide. The CEO will be instrumental in crafting a strategic vision that translates into operational success, building and strengthening partnerships across the four nations, developing sustainable funding streams, and ensuring the delivery of high-quality services.

Skills 

• Exhibit a profound passion for Youth4Youth's mission and demonstrate a strong commitment to enhancing the impact of our services.
• Possess substantial experience in senior and/or strategic leadership roles, with proven abilities to both develop and implement organisational strategies.
• Have the capacity to influence effectively, both internally and externally.
• Are action-oriented and adaptable to the demands of a dynamic and growing organisation, with the ability to manage multiple priorities concurrently.
• Excel in a fast-paced and varied work environment.
• Show a strong commitment to good governance and compliance.
• Possess excellent written and verbal communication skills, along with exceptional interpersonal abilities.
• Embrace inclusivity in all aspects of their work, demonstrating approachability, active listening, and empathy towards others.

While prior experience in youth-led or youth-focused organisations is not mandatory, candidates must demonstrate passion for our mission and an understanding of our strategy. Experience working with young people is preferred but not required.

Benefits of working with Youth4Youth

• 28 days paid holiday, plus public holidays (pro-rata)
• Remote working, with flexibility allowed
• Access to an Employee Assistance Programme, Health Cash Plan & Life Assurance
• Defined contribution pension with a 6% employer contribution
• Access to a range of discounts via charity partner platforms

The hiring process

1. Pre-application information sessions (Optional)
2. Application Deadline: 19th December 2025
3. First round interviews to be conducted in early January 2026
4. Second round interview (including a presentation)

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Role: Chief Executive Officer

Reports to: Chair of the Board of Trustees

Salary: £60,000 p.a. (pro-rata)

Hours of work: 20 hours per week (Part-time, 0.5FTE)

Location: Remote, with travel required

Contract type: 1 year fixed term contract, with potential to become permanent

Note: Right to work in the UK is required to be able to apply for this position

The role 

SAFE! Support for Young People Affected by Crime is a dynamic Oxford based charity working across the Thames Valley.We are looking for experienced practitioners to provide support on a freelance basis to young people and parents/caregivers across all our services.Sessional practitioners are contracted on a freelance basis to provide one-to-one support to young people and their parents.There are also opportunities to co-facilitate group work.Sessions may be delivered remotely or face to face, dependent upon the needs of clients.Freelancers are home-based practitioners who travel to meet young people and /or parents face-to-face (within a 25-mile radius), provide remote support online, or a combination of both.

SAFE! Sessional Practitioners  

Locations: Opportunities across Oxfordshire, Buckinghamshire, Milton Keynes, and Berkshire

Payment: Practitioners submit invoices monthly and are paid at a rate of £25 per hour, plus £10 per hour travel cost.They are liable for all tax and business expenses. 

About you  

You’ll have extensive experience of working with young people in a supportive role with a proven track record of building appropriate relationships and providing outstanding support to children, young people, and parents.You’ll be confident in designing individual intervention plans based on needs. An enthusiastic self-starter with excellent communication skills, you’ll possess a positive, solution-focussed attitude. With experience of multi-agency working and a commitment to high standards of professionalism, your values will align with SAFE!’s vision, mission, and values.

Your active commitment to both safeguarding and promoting equal opportunities and diversity will be evident in all you do.You will have a good understanding of confidentiality and safe working practices and be proficient in the maintenance of records in accordance with the Data Protection (GDPR) Act.

We are seeking people with a professional qualification in social work, teaching, youth work, probation, or equivalent, and extensive experience of working with children and young people. 

Contracts will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!

Shortlisting will happen on a rolling basis with interview dates offered on Wed 10th Dec 10am-6pm & Wed 7th Jan 2026 10am-6pm - SAFE! Head Office, Oxford 

Successful candidates must be able to attend the following:  

• In person Protective Behaviour Training in Oxford - Tuesday 27th Jan 2026 10am-4pm & Tues 3rd Feb 2026 10am-4pm 

• Online Induction Sessions 21st Jan 2026 4pm-6pm & 11th Feb 2026 4pm-6pm 

Job title: Programme Officer

Reports to: UK Programme Coordinator

Contract: Full time (40 hours per week); 12-months, fixed term contract (possibility for extension, subject to funding)

Location: Remote, North UK- based (with occasional travel within the UK)

Annual rate: £25,500 - £26,500 Dependant on Experience

Introduction

THINK EQUAL is a global education initiative with a mission to ensure that Social and Emotional Learning (SEL) becomes a mandatory subject for all children in early years settings globally. SEL is the process through which knowledge, attitudes, values and skills such as emotional intelligence, empathy, self-awareness, self-regulation, social awareness, relationship skills and responsible decision making are developed. 

SEL helps young people to:

• build and maintain psychological resources;

• know themselves and their emotions and to engage in positive relationships;

• make good decisions, behave ethically and responsibly;

• learn self-regulation and avoid negative behaviours;

• undo gender stereotypes and be gender equal;

• have self-worth, confidence and the right to voice and agency; and

• transition into ambitious and empowered young adults.

To support educators and governments to achieve this mission, THINK EQUAL has developed a global SEL Programme for 3-6 years-olds. The Programme is constructed around narrative children’s books, lesson plans and teaching resources which provide the concrete tools educators need to teach SEL in a low-cost and adaptable format.

The THINK EQUAL Programme has a global presence across six continents and has undergone three RCT trials in contexts as varied as Colombia, Botswana and Australia. There is a growing demand from other countries for the THINK EQUAL Programme and the organisation is now strengthening its team to be able to respond to this demand

Purpose of the Role

Working at the forefront of Think Equal’s mission to bring the ‘missing subject’ to the hearts and minds of children in the UK, the role of the UK Programmes Officer primary focus would be to ensure the successful delivery of the Think Equal programme across early years classrooms in the UK.  Working within the dynamic Global Programmes team alongside dedicated UK-focused colleagues, this role is highly motivating, and requires great organisation and communication skills as well as an enthusiastic, solution-focused attitude. This may include providing support to the Business Development team regarding potential expansion of the programme into new areas.

Responsibilities 

Programme support

• Support and coordinate the delivery of the Think Equal programme across  UK projects. This includes:

  • Plan and deliver information sessions, training sessions, launch events and other activities engaging Think Equal practitioners, both online and in person.

  • Enrol new practitioners into the Think Equal training platform as they sign up to the programme.

  • Provide general administrative and research support to the Programmes Coordinator and other staff, representing the organisation as the first point of contact and responding to queries in a timely and professional manner.

  • Process individual orders from schools and manage shipping requests on behalf of the staff team.

  • Support and communicate with TE classroom teachers and other key stakeholders - including nursery workers, primary teachers, primary heads and local authorities - to ensure fidelity and a high quality of implementation.

  • Check and regularly update stock levels, liaising with relevant stakeholders, and order new stock as required with prior confirmation from the Line Manager.

  • Effectively and efficiently update, report and analyse relevant data relating to projects.

  • Plan and lead focus groups with participating practitioners.

  • Arrange and attend occasional on-site visits to participating schools, reviewing fidelity to the Think Equal model and programme impact.

  • Collect and manage feedback from participating schools and settings, contributing to Think Equal marketing while adhering to data-sharing laws.

Other duties

• Liaising with the Business Development team regarding potential expansion of Think Equal in the UK.

• Supporting the UK Programme Coordinator with the relationships with Local Authorities to further expand the Think Equal programme either within the area or beyond.

• Undertake research-based tasks relating to UK programme growth, funding opportunities or project development.

• Undertake any other reasonable initiative and or activity as required to support other members of the team. 

• Participate in occasional in-person UK team meetings. 

Person Specification

Experience

Essential:

• Experience working in or with the UK education sector, ideally early years’ classrooms 

• Experience of planning and/delivering workshops or presentations. 

• Experience working to deadlines, establishing priorities in a multi-layered workload. 

• Experience in administration and data management. 

Desirable:

• Experience working with the Think Equal programme.

• Experience working for or with a Local Authority.

• Experience of Project/Programme coordination. 

Qualifications and skills

• Training competency. 

• Proficient technology skills, including a strong ability to use Microsoft (including Excel, PowerPoint and Word), as well as Google suite

• Strong interpersonal and communication skills - able to interact with different audiences and all levels of people

• Excellent verbal and written communication skills.

• Ability to establish and maintain constructive professional relationships and perform effectively as a member of a team.

• Excellent time management skills with the ability to prioritise work and meet tight deadlines.

Knowledge and understanding

• An understanding of the Think Equal Classroom Programme, UK education sector, including systems and frameworks in place to support staff and ensure effective learning outcomes

• Exhibit passion and excitement about the mission of the work and have a can-do attitude 

• Works with independent flair, using strong initiative alongside honouring the core values of the organisation 

• Working collaboratively within a growing organisation

• Understanding and practice of the values of inclusivity, equality and diversity

Other

• Eligible to work in the UK and based in the North of England.

• Willingness to work flexibly to accommodate occasional duties outside of working hours (time can be reclaimed in lieu)

• In possession of, or able to secure, an enhanced DBS check

• Support the vision, values and objectives of the organisation

• Undertake training as necessary in line with the development of the post

Global Influencing Lead

Permanent, Full time.

Location: The role can be based in any of our UK offices: Cardiff, Edinburgh, London, or Warrington

Salary: £59,570 for Cardiff, Edinburgh, or Warrington. £64,454 for London (including London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Head of Policy and Influencing, the Global Influencing Lead provides strategic leadership and oversight of Christian Aid’s global advocacy work in global spaces to ensure advocacy achieves maximum impact.

The role fosters inclusive and collaborative leadership across diverse teams and geographies, ensuring advocacy is rooted in programme evidence, and theological reflection.

Collaborating with Programme and Partnership Leads, and working closely with partners and faith groups, the post-holder will develop joint strategies and manages global partnerships, including faith partnerships that strategically align.

The role will effectively manage Global and Pan African Policy and Advocacy Leads to coordinate, develop and deliver effective advocacy and matrix manage the Senior Gender Advisor. The role represents CA in global spaces and in global coalitions and acts as a media spokesperson.

Some of the main responsibilities of the Global Influencing Lead include:

• Provides strategic oversight for global advocacy in global spaces, to ensure advocacy is impactful, inclusive, and collaborative, rooted in evidence and theological reflection and aligns with organisational values and goals.
• Develops relevant relationships with key stakeholders within global institutions and collaborates on advocacy strategies and initiatives for greater impact.
• Leads on the development and management of strategic partnerships with global partners – including faith partners - including supporting the funding teams to seek additional funding to maximise impact and income.
• Leads on the development of global policy and advocacy positions and oversee their integration into external communications, programme strategies, and donor engagement.
• Leads the Global Influencing team, enabling the Global and Pan African Policy and Advocacy Leads to coordinate, develop and deliver effective advocacy in global spaces in collaboration with the rest of Christian Aid and with partners to promote the exchange of ideas and knowledge, to maximise impact; and supporting the Senior Theology Advisor to ensure that theological reflection underpins our programme, advocacy and supporter facing work.
• Represents Christian Aid in global spaces, including as a media spokesperson, ensuring messaging is meaningful, impactful and consistent, aligning to organisational values and goals.
• Oversees global advocacy budget to support with financial sustainability.
• Deputises for Head of Policy and Influencing, as needed.

About you

Who we are looking for

Essential:

• Degree level qualification in a relevant field.
• Substantial experience of leading and implementing advocacy strategies.
• Extensive experience of international networking, building alliances and coordinating initiatives and networks.
• Substantial experience of working in international faith networks.
• Substantial experience of representing an organisation at a senior level, and in communicating to to diverse and non-specialist audiences.
• Significant experience of planning, leading and managing complex cross-organisational projects.
• Highly developed ability to lobby effectively and successfully build relationships with key advocacy targets.
• Highly developed ability to analyse complex information, present that information, and frame arguments, in a simple way.
• Substantial line management experience and proven ability to lead diverse teams with inclusivity and respect, fostering collaboration including remote management.
• Experience in policy oversight and quality assurance
• Detailed understanding of international policy and advocacy processes, including in the UN system.
• Detailed understanding of ecosystems of faith actors at global and UK level.
• Detailed understanding of global poverty and international development trends and debates
• Highly developed verbal and written communications experience.
• Highly developed public speaking ability.
• Highly developed ability to deal sensitively and discreetly with people and information.
• Highly developed ability to devise, lead and implement advocacy strategies.
• Highly developed ability to work across cultural contexts with civil society and faith leaders from the global south.
• Highly developed ability to manage complex projects.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.