Service support worker jobs in london
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About Hospitality Action
Hospitality Action is the hospitality industry’s benevolent charity, supporting industry workers who have fallen upon hard times. Hospitality employees are a vibrant and diverse group that work tirelessly behind the scenes to facilitate many of our best memories, meals out with friends, parties, weddings and family gatherings. But the industry can be demanding, with long hours, high pressure environments and physically demanding work. In recent years we have seen an unprecedented increase in demand for our support, as hospitality businesses and employees struggle to cope with the ongoing cost of living crisis, and this demand shows no signs of slowing down.
Role Summary
The Grants & Advisory Caseworker will join a small, passionate team, dedicated to supporting individuals and families in financial need. You will process and assess grant applications, analyse financial and personal circumstances and make grant awards under your own delegated authority level, occasionally escalating to management and Trustees, where appropriate. Your empathetic approach and signposting expertise will empower applicants to access advice and guidance from internal and external resources, and ensure our support has a lasting impact on their situation.
Key Responsibilities
· Process a range of applications for assistance to help low-income families with grants towards essential needs. Analyse information against criteria, interpret financial information, liaise with other outside agencies and reach awards and recommendations on financial assistance.
· Monitor and respond to requests for assistance via telephone, email and post.
· Ensure all communications are personalised, reflective and demonstrate empathy and an understanding of individual circumstances.
· Maintain detailed and accurate case and financial records, logging data received, and actions taken in line with current policies and procedures.
· Draw on all available resources to offer support to beneficiaries, advise beneficiaries on possible benefit entitlements and signpost to other sources of support, where appropriate.
· Maintain confidentiality in all areas of the role in line with procedures and Data Protection legislation.
· Share in team related tasks including daily case prioritisation, first line assessment (triage), emergency applications and payments.
· Work with colleagues to foster a co-operative, flexible and team-focused environment.
· Any other duties that may be reasonably required from time to time.
Person Specification
Essential
- Previous casework experience in the charity or public sector
- Ability to manage a complex workload and adapt to changing priorities
- An organised methodical approach to work and time management
- Excellent written communication skills
- Caring and compassionate, with good listening skills
Desirable
- Experience in a Caseworker/Grants Officer role in a grant-making charity
- Up to date, working knowledge of State and local authority benefits
- Experience in day-to-day use of a CRM, or other client database
Job offers with HA include:
- Generous holiday allowance (standard 25 days + BHs), additional discretionary leave at between Christmas and New Year
- Stakeholder Pension scheme (with 10% employer contribution of gross salary)
- Auto enrolment onto HA’s bespoke employee assistance/wellness scheme (for access to mental health support, rewards and benefits - including retailer discounts)
- Death in-Service, Long-Term Illness or Disability scheme (life assurance of 4 times salary)
- Interest free Travel Loan scheme
- Expenses to cover standard eyesight/vision test
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base and/or home working.
Closing Date: Sunday 5th October, 11.59 pm
*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that we are unable to accept sponsorship applications, and you will need the Right to Work in the UK.
Are you and experienced fundraiser that can hold and deliver a strategy?
We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.
At Age UK West Sussex, Brighton & Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.
This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.
You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.
What You’ll Do
- Raise at least £500,000 in new money per annum, with a robust fundraising plan.
- Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.
- Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team.
What You’ll Bring
- Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.
- Confidence and compliance of fundraising best practice, fundraising governance and law.
- The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.
What We’ll Offer
- An opportunity to create lasting impact across a well-loved and ambitious organisation.
- A vibrant, values-driven culture where your voice and work matters.
- A flexible, supportive team with big plans and a collaborative mindset.
- Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.
Benefits
We value our team and offer a brilliant benefits package, including:
- Flexible working options
- Ongoing professional development
- 28 days annual leave + bank holidays (pro rata for part-time roles)
- Blue Light Card eligibility
- BUPA Employee Assistance Programme (EAP)
- 4% auto-enrolment pension with life assurance
- Cycle to Work Scheme
- Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.
Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.
Please note applications without a cover letter will not be shortlisted.
As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.
We are unable to accept sponsorship applications and you will need the Right to Work in the UK.
The successful applicant will be subject to satisfactory references and DBS check.
Who We Are
At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.
Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.
If you want to make a real difference, come and join us.
Equity, Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.
As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.
We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.
If you require any adjustments during the recruitment process, or need support with your application, please let us know.
The client requests no contact from agencies or media sales.
Job title: Credit Controller
Reporting to: Head of Finance
Contract: Part Time (3 days per week, can we worked flexibly upon agreement); permanent
Location: Hybrid working - 1 day per week at the B Lab UK office, Whitechapel, London.
Salary: £37,850 - 39,080 FTE (GBP) (pro-rata for part-time) (Salaries are graded against our pay framework and are non negotiable)
Closing date: 21st of September 2025, at 11:59 pm
The B Corp movement
B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. B Lab UK is the home of the B Corp movement, a community of over 2,500 UK businesses who meet high standards of social and environmental performance, legal accountability, and transparency. Some B Corps you might have heard of include Innocent Drinks, Patagonia, Tony’s Chocolonely, Finisterre, Jude’s Ice Cream and WeTransfer. Our goal is to transform our economy into one which is inclusive, equitable and regenerative for all people and our shared planet.
Visit our website to learn more about us.
Why this role?
As part of B Lab UK’s Finance Team, you’ll play a key part in sustaining our mission to drive positive change in business. By ensuring timely payments and supporting purpose-driven businesses throughout the B Corp certification journey, you’ll help ensure our operations run smoothly and effectively.
In this role:
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Ensure timely collection of payments and manage the debt collection process
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Build respectful, positive relationships with clients, responding to invoice and payment queries
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Monitor and report on outstanding debt, making recommendations where appropriate
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Raise invoices and request credit notes
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Work closely with the outsourced accounting team to resolve income allocation queries
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Support improvements in financial systems and contribute to wider Finance team projects
Please refer to the job description for full requirements for this role.
What we’re looking for:
We believe someone who has a few of these is well-suited to exceed in this role. We would love to hear from you if you:
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Professional, confident communicator with strong customer service skills
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Experience using and updating accounting systems (ideally including CRM platforms such as Salesforce)
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Strong Excel/Google Sheets skills and ability to analyse financial data
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Proactive and organised approach, with the ability to work both independently and collaboratively
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Able to handle confidential information with discretion and care
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Polite, respectful, and values-driven in your interactions with colleagues and clients
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
What we give you
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Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working (around core working hours), we have a high trust environment and are advocates for right place working (min 1/2 days per week in office)
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Opportunity to request to work 4 days a week
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25 days holiday plus bank holidays (pro rata for part-time staff)
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1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
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Our office is closed between Christmas and New Year, no need to take extra holiday!
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Private Medical and Dental cover
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£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
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2 paid volunteer days per year
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Enhanced Parental Leave and family friendly policies, including carers leave
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Learning and Development opportunities
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Enhanced Pension and Life Assurance
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Cycle to Work Scheme
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Income Protection policy
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Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025.
Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.
Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising.
This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.
Key duties
Major Donor Fundraising
• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+
• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.
• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships
• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.
• Be responsible for our Breakthrough-ME Group with high quality proposition development. Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.
• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.
• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.
• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.
• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.
• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.
• Create adequate systems and processes to support the major donor programme.
• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.
• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.
• Provide regular feedback and internal reporting to line management.
• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.
• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.
• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity
• Occasional travel to London, Bristol & events
Other duties
• To positively promote the work and activities of Action for M.E. at all times.
• To contribute to the team’s overall, ongoing and annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.
• Act as an advocate for the Charity and its work.
• To work in accordance with Action for ME’s values of collaboration, equity and empathy.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Occupational Therapist
Location: The role is based in East Croydon, accessible by Train and Tram Link. Unfortunately this location does not have step free access.
Salary: £40,000 (Full time equivalent)
Shift Pattern: 22.5 hours per week across three working days, Monday to Friday on a rota between 08:00 - 20:00
About the role
We're looking for an Occupational Therapist who has experience in Complex Mental Health and Substance Misuse to join our residential service based in Croydon. You will use your skills and knowledge to support residents with mental health challenges, complex needs, and will provide specialist occupational therapy as part of their recovery. This is a great opportunity to shape your own role, alongside a team of Positive Engagement Workers, a Dual Diagnosis Worker, and Clinical Psychologist, whilst working closely with the Group Psychological Lead and other external partnerships. You will receive regular supervisions and have time with an external Occupational Therapist.
You will:
- Deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills
- Be proactive with planning and delivering meaningful activities; this includes one to one and group sessions
- Work closely with clinical teams to meet people where they are, assess their situation, and write recommendations and signposting accordingly
- Assess their current situation through holistic assessments and put plans in place for them to overcome their personal barriers, to enable them for independent living and stability
- Provide psychologically informed interventions in a person-centred approach, flexibly to the resident needs
- Complete various assessments from function to task related to help empower enhanced community and personal engagement
- Set SMART goals in a collaborative way with residents, taking into account all information present from various team members and partner agencies.
About you
We’re looking for a passionate, driven and qualified Occupational Therapist, registered with the HCPC who has experience working with people that have multiple complex needs. You’ll be confident applying theory to the practical working environment. We use a trauma informed, non judgmental approach, so it’s important that you can work well with others, fit into the team, and build trusting relationships. You will be able to apply your knowledge of relevant guidance and protocols to the working environment. You will have a background in a similar role, able to provide specialist support to our residents who struggle with their mental health and substance use.
What we look for:
- Ability to provide specialised occupational therapy assessment and treatment for residents/participants.
- Willingness to work in adherence to Health and Care Professionals Council (HCPC) and Consultation Observation Tool (COT) and other practice guidelines.
- Ability to identify activity needs and wishes through various approaches such as assessments, observations, and discussions then use these to implement plans of action.
- Ability to recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
- Supporting residents/participants with the relevant life skills, knowledge, and resources to support their journey to achieve independence and their desired goals.
- Ability to develop, participate in, and encourage residents/participants to participate in the running and development of various projects and group engagement activities.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Occupational Therapist | Occupational Therapy | Mental Health | Charity | Social Care | Substance Use | Complex Needs | Residential | Interventions | Therapy | HCPC
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Location: London
Assessment Centre: 29th of September, in-person at our South London Centre
Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.
At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.
As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people starting businesses to explore and test their ideas, write business plans, and launch their own businesses or achieve alternative outcomes in education, training, volunteering, or work.
You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Enterprise programme, as needed. The delivery can be a mix of online, in-centre or out in the community.
Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these businesses flourish. Funding applications? You've got it covered!
Attention to detail is your superpower, and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you shared that passion too.
This is more than just a job; it's an opportunity to change lives, including your own.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS in Enfield.
Sounds great, what will I be doing?
In this role, the individual will work as part of a multidisciplinary NHS team—alongside clinicians, social workers, and community partners—to support adults with moderate to severe mental illness. They will hold a caseload of service users, acting as a key point of contact and contributing to care planning, progress monitoring, and discharge support, using the RiO clinical records system. Working collaboratively with service users, they will co-develop person-centred recovery plans that prioritise social goals and community integration. Building strong therapeutic relationships using trauma-informed and strength-based approaches, they will support individuals in achieving personal recovery goals. The role includes helping service users access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. The individual will promote recovery-focused, jargon-free communication, advocate for co-production and integrated care, and liaise with both statutory and voluntary sector organisations to support effective service navigation. They will attend clinical meetings and community events, representing both Hestia and the Community Mental Health Team, while maintaining accurate, timely documentation of all support activities and risk assessments. Safe and ethical practice is essential, including adherence to safeguarding protocols, health and safety procedures, and quality standards. Ongoing supervision, training, clinical oversight, and participation in annual appraisals will also form part of this role.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have an NVQ Level 4 in Care (or equivalent) or at least two years' experience working in a mental health setting. They will demonstrate a strong understanding of mental health issues, recovery principles, and co-production, along with experience collaborating with professionals, services, and community partners. The candidate should have knowledge of care planning, risk assessment, recovery tools, and relevant legislation such as the Mental Health Act. Excellent communication, relationship-building, and group facilitation skills are essential, as is the ability to work both independently and as part of a team in a fast-paced environment. Proficiency in IT systems, including electronic case management tools, is required. The candidate must be resilient, adaptable, and able to maintain clear professional boundaries, with a strong commitment to person-centred, trauma-informed practice. Desirable qualities include lived experience of mental illness or use of secondary care services, peer support training, knowledge of local community resources, and skills in training, mentoring, report writing, presenting, or speaking additional languages.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
London South Bank University are partnering exclusively with Robertson Bell to recruit to a Finance Business Partner position on a permanent basis. London South Bank University (LSBU) is a modern, dynamic university with a long history of leading the way in applied education and practice-led earning. With over 17000 students and 2000 staff from over 130 countries, we work together to foster the development of graduates, ready to address business and societal challenges.
Are you ready to play a pivotal role in shaping financial decisions? As a Finance Business Partner, you will support key stakeholders through detailed reporting, insightful analysis, and actionable financial insights. In this role, you’ll provide strategic recommendations on critical financial decisions, ensuring that finance is central to decision-making at LSBU.
Key Responsibilities Include:
- Following the agreed process, conduct the annual budget setting process for the partnered units.
- Deliver finance business partnering services, including: budget setting, business case review, aiding comprehension of financial reports, financial approver maintenance, monthly forecasting, and providing advice and insight to budget holders.
- Provide ad hoc analysis to stakeholders in the partnered units. This will often include a combination of financial and non-financial data to deliver information that improves decision making and planning.
- Following the agreed timetable, produce accurate monthly forecasts for the partnered units. Follow consistent processes and templates, and engage constructively with efforts to improve the efficiency of those processes.
- For the partnered units, maintain an accurate record of financial approvers on the finance system. This includes making any necessary changes, and regularly monitoring the financial approvers to ensure they are correct.
- Review, and seek regular feedback from stakeholders on, the usefulness of the suite of financial reports available to budget holders. Pass feedback to the Head of Financial Planning & Business Partnering and the Head of Financial Reporting & Analysis.
- Using the suite of training materials developed by senior members of the team, deliver regular training to budget holders in the partnered units.
Our fantastic campus in central London is based around the historic, vibrant, and unique Elephant and Castle in the best student city in the world (QS World University Rankings, 2023). We also have specialist health campuses in Croydon and Havering.
We are highly commended as an Outstanding Entrepreneurial University (Times Higher Awards, 2022) and ranked third in the world for Reducing Inequality (Times Higher Education Impact Rankings, 2024). We are proud that our graduates are the highest paid amongst all London modern universities one year after completing their course (LEO, 2022).
The successful candidate will:
- In the final stages of becoming qualified with a professional accountancy body (ICAEW, ACCA, CIMA, CIPFA or equivalent).
- Finance business partnering to non-finance professionals.
- Working in close partnership with other professional functions (e.g. HR, IT), with a supportive and collegiate style.
- Closely following defined processes, including complex processes, requiring a keen eye for detail.
- Ability to conduct basic financial modelling, combining data from multiple sources to provide useful information for decision making purposes.
- Interpersonal skills, and the ability to put across financial information clearly to diverse audiences.
- Strong IT skills, including MS Excel.
- Good technical accounting knowledge and the ability to apply it to practical scenarios.
- Good time management skills.
The successful candidate will be based in their central London office and benefit from a hybrid working pattern.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
The Public Fundraising Administrative Assistant is key to the smooth running of the team. They’ll work closely with every person in the team to provide effective and efficient administrative support and ensure our supporters have an excellent experience of fundraising for us.
The right candidate will have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines, and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO.
You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action enabling us to achieve our aims and ensure bumblebees are thriving and valued by everyone.
This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose.
Please refer to the CEO pack for further information.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Womankind Worldwide are exclusively partnering with Robertson Bell in their search for a new Director of Finance, People & Culture to join their team on a permanent basis. Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls.
Reporting into one of the Co-CEOs, the Director of Finance, People & Culture will lead Womankind’s finance, HR, and Resources functions while ensuring regulatory compliance across jurisdictions (UK and Kenya). You'll work closely with their Finance & Resources Committee and serve as Company Secretary, supporting their ambitious Strategy to 2030.You will also lead the people strategy that strengthens Womankind’s culture, enhances employee wellbeing, drives engagement, and aligns talent with their strategic goals.
The organisation:
Womankind Worldwide strengthen and support women’s movements in their focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. They’re undertaking a strategic transformation to strengthen their impact through a grantmaking and partnership review, an updated business model and a strategic alignment process. Staff wellbeing - one of their core feminist principles - will remain central as they navigate this journey. These changes reflect their deep commitment towards a feminist future and will position them to provide more strategic support where it is most needed across their focus countries during these unprecedented times in the development sector.
The key duties of the Director of Finance, People & Culture are as follows:
- Lead strategic financial and HR planning in collaboration with Co-CEOs and Finance & Resources Committee
- Drive implementation of Strategy 2030 particularly those strategies pertaining to Womankind’s goals to value our team and decolonise our practice
- Support assessment of funding landscape and sustainable financing strategies
- Ensure effective 3-year rolling budgeting and planning cycles
- Line manage Finance, People & Culture team, provide coaching, supervision, and development support, whilst building team capacity through process improvement
- Oversee budgeting, forecasting, and reporting processes
- Lead annual audit and statutory accounts production in the UK and Kenya
- Act as Company Secretary to Board of Trustees
- Ensure consistent quality and delivery of all finance processes (internal and external)
- Strategic development and review of Human Resource management, policies and processes
- Shape and model a feminist, inclusive, and high-performing organisational culture that aligns with Womankind’s values
- Oversee design and implementation of a wellbeing strategy
- Lead on information technology, ensuring systems meet needs of the organisation
- Provide oversight of facilities in the UK and Kenya
The successful candidate will have:
- Qualification: A full, recognised accounting qualification
- Leadership: Proven track record delivering strategic plans as part of senior leadership team
- Experience: Significant experience leading Finance and HR functions
- International: Experience working across multiple jurisdictions
- Charity Sector: Understanding of charity governance, SORP accounting, and charity financing
- Management: Strong staff management and development experience
- Communication: Ability to explain complex financial matters to non-financial
- Governance: Experience working with and being accountable to Board of Trustees
- Values: Strong commitment to feminism, anti-racism, and social justice
This role can be based in either the UK or Kenya, with flexible hybrid working policies in place. The team are also open to considering candidates with strong experience on a 0.8 FTE basis.
Applications are open until Sunday 28th September, with first stage interviews due to take place the week commencing 6th October. CVs will be under continuous review in advance of this date and we reserve the right to close the advert early, so please submit your application today to make sure you don’t miss out!
At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.
Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.
You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.
You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:
- Deliver expert advice to vulnerable clients
- Provide technical supervision and case checking to uphold AQS standards
- Lead training and coaching in debt-related areas
- Consult with partners and stakeholders to enhance service delivery
- Monitor and communicate key policy developments in the debt advice landscape
We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.
You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Social Care IDVA
Salary: £26,000 - £32,000
Location: 4 days located across Royal Borough of Kensington and Chelsea Social Care with 1 day per week remote working
Contract: Fixed term – March 2026 (with the view to extend)
Hours p/w: 35 hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Social Care IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process, specialising in working with women whose families are involved with Family Children Services and risk to children is a factor. You will work to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. This role is part advocacy, part training/education and project work to improve response to victim/survivors experiencing domestic abuse. You will be embedded in the local authority Family Children Services team, working with Social Care professionals to ensure they adopt a trauma informed approach, can recognise the dynamics of domestic abuse and are providing more holistic support. You will be the domestic abuse subject matter expert on site, upskilling fellow professionals and acting as a point of contact for any clients experiencing domestic abuse and support requirements from Family Children Services.
The borough has a focus on prioritising and developing good DA work in social care and this is an opportunity to be a major player in institutional change, ensuring that women accessing Family Children services for their children have an improved experience and that the local authorities are leading the way for all survivors engaging with their services.
Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent, Ealing, and across parts of East London. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.
About You:
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge on children safeguarding/legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
To be successful as the Social Care IDVA you will need the below experience and skills:
You will establish positive, proactive, and innovative working relationships with housing services and partner agencies. Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.
Your abilities extends to assessing the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs. Advising women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced. You will work as an advocate and educator to raise awareness and upskill professionals within Children Social Care plus work with colleagues to successfully develop and deliver training.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unique opportunity to join a fast-moving, values-led organisation. The successful candidate will be responsible for ensuring the accurate and timely data processing of the sales and purchase ledgers for both our organisation and those we outsource our services to. Teamwork is central to the ethos of our work and staff are encouraged to work collaboratively and supportively.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Housing Manager
Salary: £33,000 - £39,000
Location: Hammersmith (some travel to other service locations - Finsbury Park and Stratford)
Contract: Permanent
Hours p/w 35 hours (up to 2 days WFH)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,
Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.
Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.
Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.
About You:
To be successful as the Domestic Housing Manager you will need the below experience and skills:
You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing date: 27th September but interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Cycle to Work Scheme
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.