Service support worker jobs
About the role
We’re looking for a warm, proactive organiser to help more women seeking sanctuary access our Touching Safe Ground programme — weekly trauma-informed yoga and English for wellbeing sessions in East London. You’ll reach out to asylum hostels, GP surgeries and community and legal services to connect with women who may benefit. You’ll support them in attending, help sessions run smoothly, and manage practicalities like childcare, refreshments and expenses. A key part of the role is also building a brilliant volunteer team — recruiting, supporting and coordinating volunteers who make our sessions possible. You’ll also work closely with the Project Lead and colleagues on outreach, monitoring and partnership-building. This hands-on, local role is perfect if you’re organised, people-focused, and committed to empowering women who have faced hardship or trauma. It’s also a great opportunity to build skills in partnership working, trauma-informed community outreach, and volunteer leadership
Key details
- Contract: 1-year fixed-term (with potential to extend up to 4 years) 3-month probationary period. Post funded by National Lottery Reaching Communities Fund
- Hours: 16 hours per week (must be available Weds 9–12 & Thurs 3.30–6.30)
- Location: Office and venues in Tower Hamlets, with some home working
- Salary: £32,593 per annum pro rata (0.4 FTE, 2 days per week)
- Start date: From 1 November 2025 (negotiable)
- Line manager: Project Lead
- Requirements: Female applicants only (Equality Act 2010 exemption). DBS check. You must already have the right to live and work in the UK.
Who we are
Globe Community Project is a dynamic and growing charity in the heart of East London. Our mission is to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.
What you’ll do
- Reach and engage asylum-seeking, refugee and migrant women across Tower Hamlets
- Build partnerships with GP surgeries, community and legal services, universities and local networks, to create referral pathways
- Welcome and support women at weekly sessions, outings and seasonal events
- Manage relationships with our crèche provider and ensure children’s provision is in place
- Recruit, coordinate and support volunteers (including DBS checks, expenses, and organising annual wellbeing treats)
- Collect impact data sensitively, including quotes, photos and case studies (with informed consent)
- Organise occasional trips and outings
- Support with some admin, monitoring and evaluation tasks, and lead on others
- Represent GCP at local events to raise awareness of our work
- Attend team, project and 1:1 meetings, and take part in GCP’s annual Away Day
What we’re looking for
Essential:
- Experience of community outreach, engagement and partnership building
- Confidence working with at-risk groups (ideally refugees/asylum seekers)
- Strong organisational and time-management skills
- Ability to build trust quickly across diverse backgrounds
- Confident with MS Word, Excel and G Suite
- Caring, empathetic, proactive, independent and reliable
- Strong alignment with GCP’s values (please see our website)
Desirable:
- Experience managing or coordinating volunteers
- Voluntary sector or community development background
- Speaks a community language
- Experience of reflective practice
- Knowledge of safeguarding processes
- Lived experience of migration or seeking sanctuary
What we offer
- Salary £32,593 per annum, pro-rata for 0.4 FTE, 2 days per week.
- 30 days’ paid holiday plus bank holidays, pro-rata, (rising with service)
- 10% employer pension contribution (NEST scheme)
- Employee health insurance (after probation)
- The chance to make a real impact on the lives of women and children, and grow your skills in outreach, community organising, and trauma-informed practice
We are a Buddhist-inspired charity working to benefit the local community, while putting our values into practice.




The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: Derby
Salary: £12,756.17 per annum
Contract type: Part Time, Permanent
Hours: 18.5 hours per week (days to be discussed)
This is an opportunity to join Refuge as a Refuge Worker in Derby.
The post holder will provide high quality practical and emotional support to survivors of domestic abuse and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 3 October 2025
Interview date: 10 October 2025
The client requests no contact from agencies or media sales.
Location: Much Hadham, Hertfordshire
Salary: £25,066 – £26,632 per annum (pro rata for part-time)
More than a job. A chance to be part of a child’s journey, helping them thrive in a safe, caring, and joyful environment.
About St Elizabeth’s Centre
St Elizabeth’s is a vibrant, values-led charity set in 60 acres of Hertfordshire countryside, supporting children, young people, and adults with complex needs including epilepsy and learning disabilities.
Our unique site includes a school, college, supported living for adults, children’s homes, and on-site therapies — all working together to create a safe, joyful and aspirational environment where every person is supported to live life to the full.
Whether it’s helping someone bake their first cake, swim their first length, or make their first friend, we celebrate every achievement — big or small.
About the Role
Are you a kind, patient, person and passionate about making a real difference in children’s lives? We’re looking for a dedicated Care and Support Workers to join our close-knit team supporting children with epilepsy and complex medical and developmental needs.
As a Care Support Worker, you’ll play a key role in empowering individuals across both our Children’s Homes (ages 5–19). You’ll build strong, respectful relationships and provide high-quality, person-centred support that helps people grow in confidence, develop skills, and discover joy in everyday experiences.
What you’ll do
- Support individuals in their personal care, wellbeing and day-to-day routines
- Encourage participation in daily life, education, community activities and fun experiences like swimming, shopping, baking, cinema trips and day outings
- Supporting children in school, play, and therapy activities, recording progress and achievements in line with care and safeguarding requirements.
- Work flexibly as part of a wider team including education staff, therapists, nurses and families
- Follow clear support plans and behaviour support strategies to promote safety and dignity at all times
What we’re looking for
- This is a rewarding opportunity for someone who is compassionate, committed, and ready to make a real difference.
- Someone with a genuine love for working with children.
- Calm, observant, and reliable – especially in high-pressure or emergency situations.
- Experience with epilepsy, learning disabilities, or complex needs is a plus (but full training will be provided).
- A great communicator who’s confident working with families and professionals.
- Flexibility to work mixed shifts (7am – 2:30pm/ 2:30pm – 9:45pm) and weekends.
Training and Support
Don’t worry if you don’t have experience in every area – we provide:
- Full induction and ongoing training with our knowledgeable Learning and Development Trainers, Nursing team and other professionals from across the service (including epilepsy awareness and emergency protocols) All completed in our dedicated Learning Zone!
- Opportunities for career progression into senior roles and recognised care qualifications (e.g. RQF Level 3 in Residential Childcare)
- A supportive and welcoming team environment
What we offer
We want you to feel your best so you can give your best. In return for your hard work, we offer:
- Full-time and part-time roles available
- Shift patterns: early (7:00am–2:30pm) and late (2:15pm–9:45pm)
- 25 days’ holiday bank holidays
- 20% uplift for weekend overtime
- Fully funded Diploma in Residential Childcare
- Free on-site parking and DBS
- Subsidised staff transport from Harlow, Bishop’s Stortford, Sawbridgeworth and Stanstead Abbotts
- Blue Light Card discounts and discounted gym membership at Manor of Groves
- Employee Assistance Programme and wellbeing platform
Important Information
Please note that our location is not on a public transport route, so access to your own vehicle or reliable transport is essential when working outside of the set shift patterns.
Apply Now
Visit our website to apply. Interviews are held on a rolling basis, so apply early to avoid missing out.
For questions, adjustments or access needs during the process, please contact us.
Inclusion & Safeguarding
We are proud to be a Disability Confident Employer and Investor in People. St Elizabeth’s is committed to creating an inclusive, welcoming and safe environment for all.
All roles are subject to an enhanced DBS check and satisfactory references. This role involves regulated activity; applying if barred from such activity is a criminal offence.
Live life to the full. Help others do the same.
Join us at St Elizabeth’s.
#INDCSW
REF-223 798
Church walk is part of Hackney Pathway providing 24 hour supported accommodation to 31 single homeless women aged 22 – 65yrs with High support and trauma.
In this role you will:
Have the opportunity to work alongside our Domestic Abuse Navigator, Complex Needs Team and local specialist services including Pause and Open Doors. This role will particularly suit candidates with experience of or an interest in creative, trauma-informed work with women experiencing multiple disadvantage. The staffing structure comprises a Senior Project Worker in addition to a Manager and Deputy, providing future progression opportunities for the right candidate.
Support our clients on their road to recovery in a psychologically informed environment; aiding clients to gain necessary skills to move on from our services and into suitable accommodation. You will work with a caseload of clients, aiding them to gain necessary skills to maintain independence in the community. The role is focused on supporting residents around their strengths and aspirations for the future.
About you
We are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.
This role will suit someone who can;
- Work with clients to identify their personal aims and ambitions and work towards achieving them.
- Provide practical and personal support to clients in an approachable, caring and person centred way.
- Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
- Complete administrative records relating to client work, housing management and health and safety.
- Coordinate with external services relating to substance use, mental health, physical health, domestic violence and more, to provide a multiagency approach to clients’ support.
- Work on a weekly shift rota including early and late shifts, weekends and bank holidays.
*For genuine occupational requirement reasons we are looking to appoint a woman for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 17th September 2025
Interview and assessments on: 29th September 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
A fulfilling and exciting opportunity available for a Deputy Service Manager to join our client's Association. The Deputy Service Manager will be based in their offices in Chesterfield.
They support vulnerable individuals and households. They provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
- The role of the Deputy Operations Manager is to support and work alongside the Property Services and Operational Manager and Registered Manager of the service in efficiently co-managing the budgets, overseeing the development of staff and the young people in service, overseeing the day to day management of the service and ensuring young people’s plans are up to date and in line with Ofsted regulations.
- You will support the Property Services and Operational Manager in the delivery of high quality service provision incorporating support, welfare, safety and security of all children and young people in the service and promoting the Company’s ethos and values.
- This role is to support the staff team in managing the day to day tasks of the home, working on shift as the lead person for role modelling and developing good practice. Work closely with external partners and professionals, regulatory bodies and Local Authorities.
Adullam offers the following benefits:
- Salary up to £31,500 per annum dependent on experience for 37.5 hours per week,
- Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
- Training and career advancement
- Discounted Goods and services
- Pension
- Access to Westfield Health and Westfield Rewards/Discounts
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
Our client is passionate about actively encouraging applicants from all cultures, backgrounds, and identities. They are committed to treating their teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with their recruitment process.
Our client is committed to safeguarding and promoting the welfare of children, young people and adults accessing their services. They expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history and robust references checks.
Please note applicants must be authorised to work in the UK as our client unable to provide Visa sponsorships.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Redbridge Crisis Alternative Service in London.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
-
Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
-
Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
-
Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
-
Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
-
Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
-
Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
-
Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
-
Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
-
Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
-
Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
-
Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
-
Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
-
Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
-
Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
-
Supervision meetings – Take part in regular supervision meetings with the Service Manager.
-
Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
-
A valid manual driving licence and be willing to drive the Glass Door van.
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Strong written and verbal communications skills.
-
The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: Hounslow (This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term Contract (Until February 2026)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 17 September 2025
Interview Date: 25 and 26 September 2025
The client requests no contact from agencies or media sales.
Night Shelter Manager
Glass Door Homeless Charity
London, Greater London (On-site)
£19.90 per hour
Part-time (Daily shifts - 5pm to 10pm )
Contract (Six months)
How to apply
Job description
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
-
Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
-
Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
-
Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
-
Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
-
Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
-
Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
-
Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
-
Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
-
Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
-
Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
-
Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
-
Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
-
Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
-
Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
-
Supervision meetings – Take part in regular supervision meetings with the Service Manager.
-
Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
-
A valid manual driving licence and be willing to drive the Glass Door van.
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Strong written and verbal communications skills.
-
The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Are you looking for a fulfilling & rewarding career?
Vibrance has an exciting opportunity for an Activity Worker to join our team in Dunelm, Chadwell Heath. You will join us on a full-time basis (37 hours a week) and in return you will receive a competitive salary of £23,582 per annum plus benefits.
Dunelm is a Nursing Home for 11 service users with severe learning Disabilities and complex Healthcare needs. As a support worker you will work closely with other Healthcare Professionals around Chadwell heath Area. Service users require 24-hour holistic support around all their needs including accessing the Community for activities.
About the Activity Worker role:
We’re looking for an Activity Worker who wants to make a real difference by joining a team that takes a refreshing approach to care.
We are looking for confident and capable Activity Worker who can think on their feet, are energetic, enthusiastic and who are proactive in creating in house and community-based activities. There is a strong team ethos and the ability to communicate effectively with people at all levels is essential.
Experience of working with people with Learning disabilities and individuals who are on the Autistic spectrum would be useful, however a can-do and positive attitude is more important. Part your role will include working on a one-to-one basis with our service users.
Skills and experience of our ideal Activity Worker:
- A caring, patient nature
- The ability to follow instruction
- A willingness and desire to develop
- Effective communication skills in written and spoken English
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme covering core skills
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
To join us as our Activity Worker please click apply below.
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities
Our client is seeking a dedicated and highly organised Supported Accommodation Children and Young Peoples Services (Ofsted) Area Manager to join their team. Please note: this is not a Registered Manager position, you will not be required to register with Ofsted.
The ideal candidate will have experience of managing people, overseeing multiple sites and a strong understanding of working with young people in supported accommodation.
Our client supports vulnerable individuals and households. They provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
-
In this role, you will be responsible for the effective day to day operational management and property oversight of several Ofsted regulated supported accommodation services for looked after children and care leavers age 16-25.
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You will ensure each service is safe, well-maintained, and fully compliant with Ofsted standards and wider regulatory requirements.
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To lead, manage, and take accountability for the delivery of effective performance and the overall direction of the Service to include budget, property, voids, staffing, and service development in accordance with the Association’s Asset Based Approach, Statement of Purpose and business objectives.
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To manage, monitor, review and take accountability for compliance with regulators, commissioners and other key stakeholders in accordance with service contract provisions and OFSTED Regulations.
They offer the following benefits:
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Salary up to £40,000 per annum dependent on experience for 37.5 hours per week,
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Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year) + bank holidays
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Training and career advancement
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Discounted Goods and services
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Pension
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Access to Westfield Health and Westfield Rewards/Discounts
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Life Assurance (4x Basic annual salary from the start of employment)
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Multidimensional wellbeing programmes and family-friendly policies for staff
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Refer a friend policy
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Flexible Working – Hybrid role
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Access to EV pool cars
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Relocation package
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Training package – offering NVQ Level 5 in Leadership and Management
Our client is passionate about actively encouraging applicants from all cultures, backgrounds, and identities. They are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with their recruitment process.
Our client is committed to safeguarding and promoting the welfare of children, young people and adults accessing their services. They expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history and robust references checks.
Please note applicants must be authorised to work in the UK as our client is unable to provide Visa sponsorships.
Are you passionate about supporting individuals with complex needs and mental health challenges?
Oakdene delivers person-centred support, to empower clients and support them on their recovery journey.
We have a dedicated and passionate team, who deliver intensive support to clients living in the service. This role requires a proactive, and flexible approach. If you’re passionate about supporting individuals, with complex support needs and a range of mental health needs, then this is the role for you.
If you have an open mind and the drive to succeed, you will thrive at Oakdene, all you need to do is apply!
The role
As our Support Worker you’ll provide informal support and wellbeing checks for residents, monitor CCTV, respond to incidents, and maintain clean and safe communal areas. You’ll deliver detailed handovers to day staff, triage out-of-hours issues, and support clients using trauma-informed and psychologically informed approaches. You’ll uphold safeguarding and health & safety standards, administer basic first aid (training provided), and maintain accurate records in line with GDPR. You’ll also represent the organisation professionally and work confidently when lone working.
Our ideal candidate:
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Good communication skills (clear) verbal and written English
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Good keyboard skills for data inputting
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Basic knowledge of Microsoft Outlook, Excel and Word
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Polite and assertive manner
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Ability to self-motivate as you will work on your own
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Collaborate well in a team
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Ability to respond calmly in a crisis
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Have an interest and genuine concern for homelessness and related issues
This role requires night and weekend work, including lone working, and an Enhanced DBS with Barred List(s) check will be completed upon appointment.
We offer a monthly salary, a contributory pension scheme, 20 days annual leave (rising to 25), plus bank holidays, and business mileage paid at HMRC rates.
If you’re ready to make a difference, apply now and become part of a team that truly cares. We reserve the right to close the advert early if a successful candidate is found.
Two Saints is committed to safeguarding and safer recruitment.
We carry out pre-employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.
Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm.
Contract type: 12 months
Salary: £25, 890.72 per year
Annual Leave:25 days annual leave plus 8 bank holidays per annum
Location:Based in Bournemouth, with extensive travel across BCP and the Dorset area. Hybrid working option for some of the time when not on visits.
International Care Network is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are looking for two experienced support workers to support individuals and families under all relevant Government resettlement schemes (predominantly Afghan, but not limited to), who have been resettled in Bournemouth, Christchurch, Poole and Dorset. The case load for one of these roles will be primarily, but not exclusively based in Dorset (primarily Weymouth, Dorchester and Sherborne) and so travel to these locations will be a significant element of the role. The caseload for the other role will be primarily based in BCP, but travel to Dorset will still be expected. You will need a valid UK driving licence, your own reliable vehicle and to be a confident driver for this role.
ICN provides benefits to staff including:
- Company pension scheme.
- Travel costs paid for at 45p per mile, not including travel to and from work.
- Staff welfare opportunities including socials and access to external clinical supervision.
- Training opportunities relevant to role.
ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.
ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.

The client requests no contact from agencies or media sales.
Nightstop Support Worker & Volunteer Coordinator
Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence.
Position: Nightstop Support Worker & Volunteer Coordinator
Salary: £27,136 including Greater Manchester Weighting Plus Pension and Other Benefits
Location: Greater Manchester
Hours: Full-time, 37.5 hours
Closing Date: Sunday 21 September 2025
About the Role:
The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person’s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe.
You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the Manchester office and cover referrals from young people in Greater Manchester
Key Responsibilities:
· Provide a welcoming and supportive service to young people at risk of homelessness
· Conduct needs and risk assessments and arrange Nightstop placements
· Support guests and volunteers through a 24-hour on-call service when required
· Recruit, onboard and engage new volunteer hosts
· Promote the service at events and meetings, building strong relationships with partners
· Maintain accurate records and support reporting processes
· Ensure safeguarding and health and safety requirements are met at all times
About You:
We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring:
· Experience of working with vulnerable people or people experiencing homelessness
· Understanding of housing and homelessness legislation and safeguarding procedures
· Strong organisational and problem-solving abilities
· Excellent communication and customer service skills
· Confidence in working collaboratively with a range of partners and stakeholders
· Flexibility to take part in an on-call rota and occasional evening or weekend work
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation:
The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.
Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. #INDSCP
35 hours per week over 5 days
Teddington, London Borough of Richmond
Ruils is run by, and for, disabled people. It exists to remove the barriers that prevent disabled people from living independent lives. Its vision is a society where all individuals have the choice and control to live independent lives.
We are working with our local Primary Care Networks to deliver Social Prescribing in Richmond. Social Prescribing is part of the NHS Long-Term Plan and enables GPs and other health care professionals to refer patients to a Link Worker who can work with the individual to connect them with services and activities in their local community.
The role aims to empower people and take control of their lives. It involves working with people who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have a tenacity to help people achieve sustainable improvements in their wellbeing.
What you may be doing now:
- You could be a Social Prescriber in another area
- You could be working in the NHS in a coordinating or service providing role
- You could be working in social services or the caring sector
- You could be working in education
- Or you could be doing something else that is relevant
Duties and Responsibilities:
- Manage a caseload of clients and incoming referrals, providing appointments through various methods to meet client needs
- Work with individuals on a one-to-one basis to assess their needs, create personalised action plans and locate support within the community
- Engage with community organisations and specialist services that provide support to ease the pathway for your clients
- Build and maintain relationships with Primary Care Networks, GPs, health care professionals and services across the borough
What we can offer you:
- A vibrant and interesting work environment – every day is different
- An experienced and supportive leadership team
- Training and development opportunities
- Flexible working
- Kind and caring colleagues who work as a team
- A cycle to work scheme
- An employee assistance programme (EAP)
We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply for the role, please send your CV and covering letter as detailed in 'How to Apply'.
Closing date: 22nd September 2025.
Interviews will take place during the week commencing 6th October 2025.
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.
