Service volunteer volunteer volunteer roles in Ardwick, greater manchester

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in or around Berkshire.

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Support U is launching Rainbow Line in January 2026 — a dedicated listening line for the LGBTQIA+ community — and we are seeking compassionate, committed volunteers to join us as Call Handlers. Rainbow Line has been created to offer LGBTQIA+ people a safe, confidential and non-judgemental space to talk, be heard, and feel supported.

The service is designed for individuals who may be feeling isolated, overwhelmed, or in need of someone to listen. While Rainbow Line is not a professional counselling, psychotherapy or crisis service, volunteers play a vital role in offering empathetic listening and, where appropriate, signposting callers to specialist services and organisations for further support. By volunteering with Rainbow Line, you’ll be helping to reduce isolation and create a more connected, supportive community.

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll ideally need to be based in or around Berkshire.

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer pre-booked calls, providing a safe, non-judgemental space for users to talk openly and be heard, with signposting to other relevant services. 

• After each call, you’ll complete a short record noting topics that came up, and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 45 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in or around Berkshire (desirable, but not essential)

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

FareShare Greater Manchester is looking for volunteer Driver's Assistants to join our busy friendly delivery team with redistributing tonnes of surplus food a month to charities and community initiatives across Greater Manchester.

FareShare is a national charity fighting food poverty and global warming by tackling food surplus. We source overstocked food from retailers and manufacturers and engage many volunteers to help re-distribute it to over 220 frontline charities and community groups across Greater Manchester. These groups, in turn, provide meals to vulnerable people experiencing food poverty, individuals who are homeless, families, and people who are unemployed or socially isolated. This food would otherwise have gone to waste, so we are simultaneously supporting people in need and reducing greenhouse gas emissions.

Key responsibilities

Working closely with the driver of a temperature-controlled 3.5 tonne Mercedes Sprinter van to deliver surplus food orders to the premises of the benevolent projects we support. 

Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are:

• Reliability and ability to commit to pre-agreed volunteer shifts (ESSENTIAL)

• Physical fitness, to take on moving and handling of food orders

• Ability to follow procedures and instructions

• Good verbal communication skills

• Interest in the work of FareShare Greater Manchester and our values

• High respect for Health & Safety procedures and standards

In return you will gain:

Career and CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday, 8:30am to 4:30pm. 

Driver and Driver’s Assistant shifts begin at 8:30am. 

We welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Volunteer Social Media Managers

Company Description

The Wisdom Trust is a UK-registered charity (Charity No. 1112323) dedicated to building a global network of people and organisations who share knowledge and resources to tackle poverty, healthcare challenges, environmental protection, human rights, and community development.

Role Description

We're on a mission to inspire people everywhere to take action on the issues that matter most: ending poverty, protecting our planet, improving global healthcare, and defending human rights for all. Social media is one of our most powerful tools for creating awareness, sparking conversation, and mobilising communities worldwide.

We’re looking for volunteers who can help us share stories, craft compelling messages, grow our audience, and engage supporters across all platforms. If you’re passionate, creative, and eager to be part of a global movement for positive change, we’d love you to join us. Together, we can turn inspiration into action.

Currently we use facebook, instagram, X, Linkedin and youtube, but we're keen to expand our reach and do more. Within our website, we even have our own social network and community and without doubt we can make better use of that too.

There's so much we can do and we firmly believe social media, when used correctly, could allow us to grow an army of members on every continent who can help us on both a local and an international level so we can make communities everywhere safer, happier, healthier, better aware and more sustainable places to live.

So now we are seeking a dynamic and creative Volunteer Social Media Manager to oversee our organisation’s online presence across various digital platforms. The successful candidate will be responsible for developing engaging content, managing social media campaigns, and fostering positive relationships with our online community. This role offers an exciting opportunity to shape our brand image and connect with audiences in innovative ways. The ideal applicant will possess strong communication skills, a keen eye for trends, and experience in public relations and social media management.

Duties

• Develop and implement comprehensive social media strategies aligned with the charity's goals.
• Create, curate, and schedule engaging content across platforms such as Facebook, Twitter, Instagram, LinkedIn, and others.
• Monitor social media channels for customer interactions, comments, and messages; respond promptly to foster community engagement.
• Analyse performance metrics to assess the effectiveness of campaigns and optimise content accordingly.
• Collaborate with marketing and PR teams to ensure brand consistency and maximise outreach efforts.
• Manage online reputation by addressing feedback and managing crisis communications when necessary.
• Stay informed on the latest social media trends, tools, and best practices to keep the organisation at the forefront of digital engagement.

Skills & Experience

• Social Media Management, Content Creation, and Strategy Development skills
• Knowledge of Analytics, Social Media Metrics, and trend analysis
• Creativity and ability to design engaging campaigns for diverse platforms
• Strong organizational and time-management skills
• Understanding of online activism or passion for creating positive social change is a plus
• Access to a reliable internet connection and ability to work remotely
• Prior experience with social media platforms, tools, and scheduling software is beneficial
• Proven experience in social media management with a strong portfolio of successful campaigns.
• Excellent written communication skills with an ability to craft compelling content tailored to different audiences.
• Strong understanding of public relations principles and how they apply within digital environments.
• Proficiency in social media management tools such as Hootsuite, Buffer, or Sprout Social.
• Ability to analyse data analytics to inform strategic decisions and demonstrate campaign success.
• Organisational skills with the capacity to manage multiple projects simultaneously under tight deadlines.
• Creative flair combined with strategic thinking to develop innovative approaches that enhance brand visibility. This position offers an engaging environment where creativity meets strategic communication, providing opportunities for professional growth within a supportive team.

Benefits:

• Flexitime
• Work from home

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

We are looking for lived experienced volunteers who use screen readers and would be happy to share their experiences of accessing Welsh digital information and services in Wales.

You will share your personal experiences of using a screen reader to access Welsh digital information and services, show how accessibility features work in real life and what changes make a real difference.

You will share your experiences and talk openly in group discussions and have the confidence to raise issues and a willingness to speak up about concerns or gaps in services. You will also contribute and collaborate with project staff and external stakeholders (researchers and decision makers) to shape future Welsh language technology developments helping to create more accessible Welsh language digital services.

How often will I be needed?

• 2 Hours per Event

Key requirements

• Aged over 18

Location

Region

• Wales

Home based

• This role is home based

Additional location information

• Meetings will take place virtually, but there may be an opportunity to join a face to face session depending on needs of the project.

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Screen reader user
• • Welsh Speaker (first language or learner)
• • Will have good active listening skills to engage respectfully and sensitively with others’ experiences and perspectives
• • Will be able to work collaboratively and constructively with other group members, stakeholders and staff
• • Ability to reflect on personal experiences.

We are seeking a dedicated and experienced Qualified Counselling Supervisor to provide online supervision for our counsellors.

Responsibilities:

• Group Supervision:
  • Facilitate fortnightly group supervision sessions for trainee counsellors.
  • Create a safe, supportive, and reflective learning environment.
  • Facilitate discussions around client work, ethical dilemmas, and professional development.
  • Encourage self-awareness, critical thinking, and the integration of theory and practice.
  • Provide constructive feedback and guidance to trainees.
  • Monitor trainee progress and identify areas for development.
• Ethical and Professional Practice:
  • Ensure supervision adheres to the ethical guidelines of the [Relevant Professional Body, e.g., BACP, UKCP].
  • Maintain accurate and confidential records of supervision sessions.
  • Stay up-to-date with current counselling theory, practice, and ethical guidelines.
  • Recognise and manage potential conflicts of interest.
  • Contribute to the development of the counselling service.
• Collaboration and Communication:
  • Liaise with placement coordinators and other relevant staff as required.
  • Provide timely feedback to trainees and placement coordinators.
  • Maintain professional boundaries.

Person Specification:

Essential Criteria:

• Qualified and experienced counselling supervisor with a recognised supervision qualification.
• Membership of a relevant professional body (e.g., BACP, UKCP) and adherence to their ethical framework.
• Significant experience in providing counselling supervision, particularly in a group setting.
• Demonstrable knowledge of counselling theory, practice, and ethical guidelines.
• Excellent communication, interpersonal, and facilitation skills.
• Ability to create a safe and supportive learning environment.
• Commitment to ongoing professional development.
• Ability to maintain clear and accurate records.

What difference will you make?

Ongoing Professional Development:

• Your support will help our counsellors stay up-to-date with the best practices 

Client Safety:

• You will help to protect clients, ensuring that counsellors are working ethically and effectively

Quality Assurance:

You will help us ensure that our counselling services are delivered to a high standard

GHRI is building and enhancing its telemedicine and telehealth platforms, and we’re seeking a Front-End Developer Volunteer with an eye for design and a passion for purpose.

�� Your Role:

Create and optimize user-friendly interfaces for GHRI’s telehealth web and mobile platforms.

Ensure seamless navigation, responsiveness, and accessibility.

Collaborate with the back-end team to improve real-time virtual consultation systems.

�� Ideal Skills:

Proficiency in HTML, CSS, JavaScript, and frameworks like React or Vue.

Knowledge of UI/UX principles and web performance optimization.

Interest in digital health innovation and humanitarian impact.

�� Benefits:

Certificate of volunteer service and digital health experience.

Opportunity to build a real-world telemedicine interface.

Global collaboration and recognition.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

We are seeking a proactive, strategic, and mission-aligned Funding Manager to join our growing team. This pivotal role will lead on identifying, applying for, and managing multiple streams of funding to support the delivery and expansion of our work. As a small charity with big impact, funding is vital to everything we do — from running support services to delivering education and campaigning for change. The Funding Manager will be at the heart of ensuring our sustainability and growth by securing the resources we need. You will be line managed by the Chair of Trustees, and work closely with the Treasurer and other trustees as needed to complete applications, manage current funding applications and report on grant outcomes.
 

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

• Identify and research suitable funding opportunities from trusts, foundations, statutory bodies, and other grant-makers

• Lead and coordinate the writing and submission of compelling funding bids, applications, and proposals.

• Manage and track existing grants, ensuring compliance with reporting requirements and deadlines.

• Work with trustees (e.g. Treasurer and Chair) to gather financial and impact data for applications and reports.

• Maintain a funding pipeline and reporting calendar, ensuring visibility of all application stages and deadlines.

• Build and maintain relationships with funders, providing updates on Hidayah’s work and impact.

• Monitor trends in the funding landscape and keep the charity informed of relevant changes and opportunities.

• Advise and support the Board in developing a long-term funding strategy.

• To maintain clear records on the organisation’s shared systems (Google Drive).

• Meet regularly e.g. monthly or bi-monthly with your line manager to discuss funding applications and progress

• To check and respond to funding application emails promptly and within deadlines set for funding applications

What do we expect from the Funding Manager?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

• Demonstrable experience of successful fundraising from trusts, foundations, or statutory funders.

• Excellent bid writing and storytelling skills, with the ability to communicate impact clearly.

• Strong organisational skills, able to manage multiple deadlines and priorities.

• Financially literate, comfortable working with budgets and data.

• Self-motivated and able to work independently while collaborating with others.

• A commitment to the values and mission of Hidayah LGBTQI+.

• Knowledge of CRM or funding management tools.

Desirable:

• Experience working with grassroots or LGBTQI+ charities.

• Understanding of issues affecting LGBTQI+ Muslims or minoritised communities.

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. We are results-focused, so while you have autonomy over when you volunteer, we ask that funding bids and key deadlines are met in a timely and reliable manner.

Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteer to help transform the lives of disadvantaged pupils by improving their grades and building confidence in their learning.

We are looking for inspirational role models who will tutorEnglish on one of our 10-12 week online progarmmes, starting mid-January 2026.

You will be matched with a small number of pupils and provide them with the academic support, encouragement and inspiration they need to get back on track. The pupils on our online programmes have had some disrupted schooling due to challenging personal circumstances and our tuition programmes aim to build not just academic strength, but confidence and positivity towards learning as well. 

All our volunteer tutors receive full training, lesson resources and support from a qualified teacher / team manager throughout their placement.

Practical Considerations:

• Our online programme runs on Tuesday afternoons from 17:00 till 18:00.
• The start date is 13th January 2026 and the final session is on Tuesday 24th March 2026
• Sessions are 60 minutes and take place via Teams. Tutors are expected to be online 15 minutes prior to their session. There is a 15-minute debrief with your progarmme manager after each session.
• This role requires you to undergo a free of charge enhanced DBS check, which will be arranged by Team Up.

We are looking for:

• Strong grades in English
• Experience working with young people
• Committed, organised and patient individuals 
• Good interpersonal skills when dealing with pupils
• Individuals who are passionate about social mobility and helping to reduce the education attainment gap

Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12 week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only improve their grades, but also build long term resilience. 

Alongside this meaningful experience, you will also be able to attend our employability seminars, as well as receiving a personalised reference upon completion of the programme.

We are looking for trained or experienced Mckenzie friends to offer some scottish family law legal advice on our groups. We have a few volunteers already but they dont know scottish law.

We are looking for someone training / trained / or have experience in family courts for Scotland

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

The Opportunity:
Her Centre is seeking a dynamic Chair to help shape the future of our organisation
and lead our excellent board of trustees. This opportunity will involve working closely
with our CEO to drive change and ensure that our vital work continues to support
every woman in Greenwich who needs us. This is an exciting time of change, which
you will be embarking on with our CEO. You will be joining a dedicated board that
includes expertise from across the private and charitable sectors, the local authority,
and lived experience.

Our Work:
Greenwich has one of the highest rates of domestic abuse in London. Last year
alone, over 4,000 domestic offences were recorded in the borough: a shocking 35%
higher than the London average. Demand for our services has risen sharply: in 2017,
we received 321 acute high-risk referrals but by last year, this had more than
doubled to 780. The most common form of abuse reported is physical violence
(62%), followed by controlling and coercive behaviour (46%). However, the sad
reality is that many women face multiple and overlapping forms of abuse, including
sexual abuse and rape, threats to their children, financial control, and forced
imprisonment.
Last year, Her Centre supported nearly 1,000 women to find safety, seek justice, and
rebuild their lives. We also help children who witness abuse recover from trauma and
support teenagers facing exploitation or violence to recognise unhealthy
relationships and build self-worth. Her Centre is a safe and welcoming space where
all women are listened to and believed in an environment of trust and respect.
Please submit your Covering Letter and CV by Friday, 2 January 2026.

Role Description:
Board Chair

• Time commitment: 6-8 hours monthly. The HER Centre board meetings are hybrid

and currently held every two months.

• Location: Hybrid, in-person meetings at Clockhouse Community Centre, Defiance

Walk, London

Purpose of the role:
The Board Chair is responsible for leading the board, ensuring its effectiveness in
enabling the HER Centre to provide best-in-class service to HER Centre users,
providing strategic direction, and keeping the HER Centre as a leading agency
supporting women, particularly those in crisis due to abuse. The Board Chair focuses
the board on strategic matters, prioritising long-term goals and planning, including
approving the annual business, financial, risk, and operational plans. The Board
Chair also adheres to the Charity Commission's essentials of a trustee:
1. Ensure the HER Centre carries out its purpose for public benefit
2. Ensure the HER Centre complies with the governing document and law
3. Acts in the HER Centre’s best interest
4. Manage the HER Centre’s resources responsibly
5. Act with reasonable care and skill
6. Ensure the HER Centre is accountable
7. Reduce risk and liability

Main roles and responsibilities:
• Maintain high standards of governance, fostering transparency and ensuring the
HER Centre holds itself accountable to its service users and stakeholders.
• Ensure trustee awareness and compliance with legal and regulatory requirements,
including those set out in the constitution and the Charity Commission’s guidance
on trustee roles and responsibilities.
• Ensure that the trustee board annually reviews its structure, effectiveness,
delegations and key policies, and implements agreed changes as necessary.
• Manage trustee relationships to foster a positive board culture, including ensuring
the Board has the policies it needs.
• Liaising with the Board Secretary to arrange meetings and set agendas, and
chairing meetings to ensure these are well run and focused on delivering the HER
Centre’s work.
• Line managing the HER Centre CEO, by supporting, positively challenging and
holding them to account, including working with the Board to approve an appraisal
of the CEO.
• Act as a link between trustees, staff and the Service User Advisory Committee
• Act as a HER Centre representative and spokesperson as required
Term: Two years, renewable for a maximum of nine years.

Training and Induction:
You will receive an induction on the work of the HER Centre and meet the Trustees
and staff.
Payment and Expenses:
The Board Chair is a voluntary role. Agreed, out-of-pocket expenses will be
reimbursed.

Become a GamCare Online Peer Supporter

Make a difference by using your own experiences

For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.

We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.

Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.

We believe that peer support is essential in the recovery journey. It provides:

• Shared understanding
• Reduces stigma
• A non-judgemental environment
• Practical insights and tools
• Continued motivation and hope

Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.

Training

A comprehensive training programme will be delivered by our Volunteer Coordinators to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:

• Safeguarding
• Motivational interviewing
• Facilitation skills

Role Responsibilities

Online Peer Supporters will:

• Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
• Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
• Facilitate discussions via our online support services, including:

Email – you will be paired with an individual for regular email correspondence (on average 1-2 emails per week for approximaely 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users

• Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
• Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.

What can I expect from GamCare?

In return, GamCare will:

• Provide a full, comprehensive induction and training programme
• Give you access to a dedicated Volunteer Coordinator
• Offer and arrange 1:1 and group supervision
• Fully support your own wellbeing and recovery journey
• Give ongoing training and development opportunities
• Provide access to some internal job opportunities within our services team
• Provide a reference after 3 months of regular volunteering

Role Requirements

For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).

We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.

This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.

For full role requirements, please see the Role Profile on our website.

Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.

Availability & Commitment

We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.

Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.

Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.