Service volunteer volunteer roles in brent, london

The Senior Researcher in an Initial Research Team is the operational lead for one
particular project at a time, they will work with the Research Manager and within
the Initial Research Framework in order to plan and execute the research. At the
conclusion of research projects the Senior Researcher is responsible for providing
an accurate research report which allows for consideration as to what happens
next with the research inline with our organisation's purpose.The role of Senior
Researcher is key in our organisation's progress and overall positive output as it is
the starting point for all of our work. It is therefore important Senior Researchers
are committed and capable.

Responsibilities may include:

• To oversee and take part in the planning and execution of initial research projects

• To supervise a team of approximately 4 research volunteers, delegating and creating tasks according to the research plan

• To work with and support the Research Manager, ensuring task coordination across platforms such as ClickUp and a high level of communication across the team 

• To ensure outputs such as literature reviews and surveys are completed to the highest standard possible, in line with ethical considerations if relevant

• To comply with and advise on using the OSCOLA referencing system

• To organise analysis of Freedom of Information request data sets

• To collaborate with the rest of the team and the RM to provide an internal research report at the end of the research project, including a summary and key recommendations for next steps

• To conduct 1-1s and lead team meetings where necessary

• To regularly communicate with team members about their task progress, welfare and support needs

Required experience and qualifications:

• To have experience in supervising or managing a group of people

• Clear communication skills and a demonstrable level of academic writing to a high standard 

• In depth knowledge of qualitative research methods and secondary data analysis, quantitative experience a plus

• To have knowledge on children’s human rights in the UK and other related areas

• To have an undergraduate degree, master’s degree a plus, in a related subject

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organization. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organization. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organization who is looking to help young people in the UK.

Make a meaningful impact by teaching tech skills to neurodiverse young people in a supportive, inclusive environment. Join Atypify's mission to transform lives through accessible digital education at The Autism Hub in North London.

About Us: Atypify is an innovative non-profit digital inclusion project that breaks down barriers to tech education. Founded by women with lived experience of neurodiversity, we create safe spaces where young people aged 14-25 can explore technology at their own pace. With a particular focus on young women and non binary individuals, our approach combines tech education with wellbeing support, ensuring every learner feels valued and understood.

The Role: We're looking for passionate tech-skilled volunteers to lead engaging 2-hour weekend sessions at The Autism Hub. You'll be joining a friendly, forward-thinking team dedicated to making tech education accessible to everyone. Whether you're experienced in web design, coding, cybersecurity, or app development, your knowledge could help shape the future of our learners.

What You'll Do: • Deliver interactive tech workshops to small groups • Create an inclusive learning environment where everyone feels welcome • Share your tech knowledge in an accessible, engaging way • Help build confidence in our young learners • Be part of a supportive community making real change

What We Offer: • Meaningful volunteer experience in inclusive tech education • Supportive team environment • Opportunity to make a real difference in young people's lives • Professional development opportunities • Chance to enhance your teaching and mentoring skills

Location and Commitment: • The Autism Hub, North London • 2-hour sessions on Saturdays or Sundays • Flexible scheduling to suit your availability • DBS check required if joining on a long term basis (we'll support with this) • Full training and ongoing support provided

Join us in creating a more inclusive tech future where every young person has the opportunity to thrive in the digital world. Your expertise and patience could be the key that unlocks someone's potential in tech. 

Summary

Supporting young people in leading activities and mentoring support by providing a listening ear and practical support and guidance.

Detailed description

You’ll find plenty of ways to use your listening skills as well as being a first point of advice for practical concerns that young people face or for supporting them in fun and exciting activities and games. We have our Youth Sessions based in Watford, Hatfield and Cheshunt.

Mondays: 
Cheshunt (Location to be disclosed after interview)
4.30pm to 6pm
Young Asylum Seekers support

Tuesdays
YMCA Orbital Community HUB
Haines Way, Watford, WD25 7QU
10 - 16 ages (19 with SEND)
6:30pm till 8pm
Open during half term

Wednesdays: 
Jim Macdonald Centre
9 - 13 ages - 4:30pm till 6pm
13 - 16 ages - 6:30pm till 8pm
Open during half term

Thursdays:
The Hive, Jim Macdonald Centre
11 - 17 ages - 4pm till 6pm
Term time only

You will be:

Supporting youth work activities and workshops

Supervising young people in discussion sessions

Building positive relationships with young people

Working with other staff to plan and evaluate activities by gaining feedback

The application process is simple - please submit an initial enquiries form by clicking on the below link with your details and ensure you let us know that you saw our advert on the CharityJob website and we will get in touch to discuss next steps. Following a brief discussion we will ask you to fill in a few more details, carry out an informal interview and apply for a DBS check as well as requesting details of two referees.

We also provide full training and support throughout your journey and you will have access to events and celebrations throughout the year!

We look forward to welcoming you to be a part of the One YMCA Family!

The Institute of Conservation (Icon) is a charity championing cultural heritage, and the professional body for conservators. We are looking for two new Co-opted Trustees to bring strength and experience in financial management, legal services, HR, or business development to our Board of Trustees.

Icon's trustees are responsible for shaping our vision, mission, and for approving and monitoring Icon's annual business plan. Icon is now looking for two new Co-opted Trustees to bring strength an experience in financial management, legal services, HR, or business development to the board.

Serving as a Trustee is a vital and rewarding role, offering the opportunity to shape Icon's vision and support its continued success. Trustees also make decisions on all strategic matters, being responsible for the sound financial management of the company.

About the Board

Icon's Board of Trustees is currently comprises fifteen members, ten elected by the membership, and four co-opted by the Board, including the Chair. The Board is now seeking two Co-opted Trustees with skills and experience in one or more of the following areas:

• Financial management, either in a commercial or charitable environment, including familiarity with management accounts, financial risk and project finance
• Legal services
• Human resources and employment law
• Business development and marketing

It is not necessary for applicants to have had previous experience as a Trustee or non-executive director. Induction training and ongoing support will be provided, including the offer of a Board 'buddy' to help new Trustees settle into the role. A broad interest in cultural heritage is important, but direct experience in conservation is not required.

To learn more about Icon's dedicated Board of Trustees, please visit the Board of Trustees section of our website.

The Role

Trustees make decisions on all strategic matters and help ensure the financial stability of Icon. While the role is non-executive, it can require the equivalent of two working days a month. Trustees are expected to attend board meetings four times a year, and an additional strategic planning day annualy.

For further information on the role, Trustee duties, and commitments, please consult the Icon Volunteer Trustee Recruitment Pack.

Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteers to help transform the lives of disadvantaged pupils by building confidence, resilience and doubling their expected progress in English or maths.

We are looking for inspirational role models who will tutor Maths or English on one of our school programmes across London. You will be matched with a small number of pupils and provide them with the academic support, encouragement and inspiration they need to get back on track. All our volunteer tutors receive full training, lesson resources and support from a qualified teacher/facilitator throughout their placement.

Practical Considerations:

• You can choose a programme that suits your timetable and location.
• Sessions are between 60-90 minutes and will take place on a fixed day of the week, normally at the end of the school day (between 3-5pm).
• Each programme runs across a 12 week period, usually during term time. You will be expected to volunteer for at least one programme (10-12 weeks). 
• Team Up provides full lesson plans and teaching resources.
• This role requires you to undergo a free of charge DBS check, which will be arranged by Team Up.
• Travel expenses up to £15 per session are covered.

If you are looking to make a difference in a local community and find a fulfilling role whilst building your professional skillset, then look no further!

Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12 week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only double their expected progress, but also build long term resilience. 

Alongside this meaningful experience, you will also be able to gain access to our career mentorship scheme and attend our employability seminars, as well as receiving a personalised reference upon completion.

This is an opportunity to enhance your CV and improve your employability skills - all whilst supporting young people from low-income backgrounds! 

You will receive:

• Full tutor-training, including safeguarding training. 
• Ongoing coaching, training and support from an experienced teacher during your placement. 
• Lesson observations alongside personalised developmental feedback and logged classroom hours.
• Opportunities to attend employability workshops incl. cover letter writing skills and coding.

We are looking for:

• Enthusiasm and strong grades in English/maths. 
• Committed and organised individuals who are keen to develop new skills.
• Individuals who are passionate about social mobility and helping to reduce the education attainment gap. 
• Good interpersonal skills when dealing with pupils. 

Role Title: 1-1 Support Buddy

Weekly Hours: Flexible; 4 hours per week minimum

Expenses: Expenses are compensated where applicable such as travel

Commitment: At least 6 months

Responsible to: Senior Mental Health Support Worker

Project overview:

The Mind in Kingston 1-1 Support Buddy service offers goal-oriented, practical, and emotional support to individuals who have accessed Information, Advice, and Guidance but continue to experience mental health challenges. Volunteers deliver support for up to 12 weeks through flexible means—face-to-face, phone, or virtual. Volunteers will typically work with individuals needing a lower level of support, while the 1-1 Support Worker handles more complex cases.

This may include supporting an individual with setting small, achievable goals, prepare for an important appointment or helping someone regain confidence to build a social network. The work will involve building a supporting and boundaried relationship with individuals over their time with the service (up to 12 weeks). The role is about empowerment, offering encouragement and reassurance while promoting self-sufficiency.

About us:

Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. Volunteers are essential to our work, and we welcome applicants with lived experience of mental health challenges. We provide comprehensive training, supervision, and opportunities for career development.

Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend, or in a professional capacity working with people with mental health issues.

We care about everyone’s wellbeing and as an integral member of our team; volunteers receive extensive support to ensure they are trained and skilled up in their roles, so that they may also progress further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.

Main purpose of the role:

·Provide weekly person centred, 1-1 practical and emotional support.

·Help service users set and work towards personal goals.

·Offer empathic listening and promote wellbeing.

·Signpost service users to relevant services.

Tasks will include:

· Delivering regular (typically weekly) goal-focused 1-1 support sessions to individuals. These sessions may take place online, over the phone or at Mind in Kingston offices.

· Maintain knowledge of local services for signposting.

· Reporting risks & safeguarding concerns.

· Maintain regular contact with the supervisor.

· Attend meetings and supervision sessions.

What you will receive in return:

· Training in skills that will include mental health awareness and boundaries.

· Training in adult safeguarding and local procedures.

· Training for any other skills as identified by yourself and your supervisor.

· Regular check-in with your supervisor, reflective supervision, and managerial support.

· An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston.

· Reimbursement of reasonable expenses.

· Professional references upon completion.

What we expect from you:

·Commitment for at least six months.

·Completion of required training.

·Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding).

·Confidence in supporting people with mental health challenges.

·Proactive engagement with your supervisor for support.

·Safe handling and return of any equipment issued.

You may on occasion volunteer from home, so a confidential space is essential.

Application Process:

·Two references (one from a professional contact) are required.

·An enhanced DBS check is necessary.

We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.

Closing date for applications: 31st May 2025

Location: New Cross, London

Salary: Voluntary, Unpaid

Interviews: June 9th - 10th 2025

___________________________________________________________________________________________

About Us:
​
Goldsmiths Students’ Union is a charity representing over 10,000 students studying at Goldsmiths, University of London, on issues that matter to them. We are student-led, with hundreds of volunteers, dozens of part-time elected officers, and four Sabbatical Officers - students who have been elected by their peers to take a year out of their studies to lead us from the front.

We are a democratic organisation, with a Student Assembly and established trustee board. The Trustee Board delegates responsibility for the day to day management of the organisation to the Chief Executive. The Chief Executive serves the Trustee Board and is responsible for developing and implementing the strategic plan for the management of all staff and resources. The Students’ Union staff team is made up of over 120 permanent and casual employees who work full-time and part-time. ​

Our Culture:

At the heart of our culture lies a genuine dedication to nurturing the personal and professional growth of our staff. In this year's engagement survey 93% of our staff wholeheartedly agreed that they would recommend Goldsmiths Student Union as a fantastic place to work. We are committed to fostering an inclusive and supportive environment where each team member thrives.

The Role:

As a trustee, you will work closely with the Student Union Officers, staff team and students, to deliver on our strategic aims, ensuring that we are making continuing progress to be recognised for the innovation and quality of the services and support that we provide.

We are seeking at least one trustee with experience in the charity or education sector. The Trustee Board meets formally six times annually, with meetings generally held midweek in the early evening and lasting a few hours.​

Download the full job pack ​below:​

______________________________________________________________________

Applications Process 

If everything above sounds good to you, we would love to receive your application. Please use our application form to apply as we do not accept CV's and Cover Letters.

_________________________________________________________________________

Students at Goldsmiths University come from a variety of backgrounds. We are therefore committed to ensuring our workforce is reflective of our members. We encourage applications from people with different circumstances and from all walks of life as well as those from traditionally underrepresented groups. 

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’ 

This programme is attended by young people out of education and is based in Tooting on Mondays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10am - 3pm
• Tuesday 2pm - 6pm
• Wednesday 11am - 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer  Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual;

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

Desirable 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 

To Apply: 

To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers with email subject header “Youth ESOL Teaching Assistant Volunteer”. 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

North London Scout District is the leading inner-city Scout District in the country, covering the London Boroughs of Camden, Haringey, Islington and the City of London and providing outdoor experiences and skills for life for young people from a very diverse city population. The Scout District is a registered charity with over 2,000 members in active Scout Groups across the boroughs we cover. We have a lovely camp site and centre with 8 acres of woodland and open fields hidden away in the heart of Bounds Green, and a modern centre and sports hall on the Holloway Road as well as other property, considerable reserves in various investments, and four employees.

We are looking for a new Treasurer to join our Trustee Board and support our ambition. This is a challenging and rewarding role, helping to ensure the organisation continues to fulfil its role in developing young people, managing resources responsibly and remaining sustainable. 

The ideal candidate will have significant experience in strategic financial management and of working for or within a Board. Equally important is a desire to support young people, commitment to our Scouting values and a collaborative style, able to draw out the skill and potential within our team.

As an organisation we are committed to embodying our diverse and vibrant inner London environment, and we particularly welcome people who reflect our city and our members communities to join our Board to help strengthen our governance and our approach.

Being a member of the Board is a vital ‘backroom’ role, but there are plenty of opportunities to meet and celebrate the young people, and the adult volunteers, who benefit from the support the Board delivers.

Job description

As a Trustee you will:

a) Be an important part of the body that governs the charity and ensures it delivers its mission effectively.

b) Actively participate in meetings, offering guidance and support to ensure that North London Scout District delivers experiences for young people and supports adult volunteers in a safe environment.

c) Set North London Scout District’s budgets, plans and financial reports, ensuring they meet the organisation’s needs and the relevant regulatory requirements.

d) Help ensure North London Scout District is complying with UK Scout policy and processes and all relevant laws, as well as updating and reviewing its own policies and procedures. .

e) Act with care and skill in North London Scout District’s best interests.

f) Be or become a member of the Scouts.

As a Trustee you share, with all the Trustees, equal responsibility for the charity.

Person Specification

Prospective Trustees will:

a) Be committed the development of young people through Scouting.

b) Have experience of developing good relationships with people and organisations, stakeholders and supporters.

c) Be able to work in a team, recognising and respecting the difference between the Trustees’ role and that of staff or volunteers.

d) Be able to contribute to and ensure North London Scout District’s future plans and strategic development and/or financial stability.

All Trustees, as members of The Scouts, will be required to undertake an enhanced disclosure check with the UK Disclosure and Barring Service (a DBS check).

The prospective Treasurer will have:

a) A recognised accounting qualification.

b) Significant experience of financial management, budgeting and reporting, including the management of investments. 

c) An understanding of the financial, strategic and operational risks and their mitigation in a charity context.

d) Be familiar with charity accounting and statutory reporting requirements.

The Treasurer leads on all financial matters, working with the Finance Committee.  The Finance Committee is responsible for making budget recommendations and financial reports to the Board and for agreeing and overseeing financial and related policies. The Treasurer liaises closely with the bookkeeper, an employee, to provide quarterly financial reports, the annual budget and annual statutory accounts to the Board.  Input is also required during the annual audit process.

The Board

North London Scout District is governed by a Board of between 8 and 15 (currently 13) Trustees, who are elected at the Annual General Meeting (AGM) in June. Trustees normally serve for at least 4 years.

Trustees are not paid but travel expenses may be claimed for attending meetings.

The Board meets (via Zoom and in person) 5 - 6 times a year, usually early evening on a Wednesday. Regular dates are agreed a year in advance.

Individual Trustees also join or lead the Board’s Committees.  There is currently a Finance Committee (which meets 5 times a year, a week or so ahead of Board meetings. We also have occasional task groups for short-term items.

Are you an experieniced Nutritionist?  Are you able to volunteer a few hours a week?
 

Yes? We’d love to hear from you.

We're looking for an experienced nutritionist to help us design a catalogue of recipes that help reduce anxiety and in turn improve mental health.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:
 

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.
 

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2-4 hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us.
 

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to pay the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service or in receipt of benefits, this cost will not apply.

You must be a UK resident to apply for this role.

The New Normal are seeking a Treasurer to join our Board of Trustees! The primary responsibility is oversight of the financial management of the Charity, ensuring responsible budgeting, accurate record-keeping, and financial sustainability. 

We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities. 

Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.

We are seeking someone who has a background in finance, accounting or book-keeping, with experience in non-profit finace a plus. They should have strong analytical and reporting skills, understanding of charity finance regulations and reporting requirements.​

We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.

[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]

The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.

The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.

ACCOUNTABILITIES

Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.

Service Delivery

- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.

CHECKS REQUIRED FOR THE ROLE

- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check

 Perks and Benefits
TRAINING & INDUCTION

Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).

A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.

 Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:

- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.

Role title: 

Volunteer Classroom Assistant (Online) – English, Maths, Science  

Where: 

Online (Zoom) / Nova New Opportunities, 2 Thorpe Close, W10 5XL

When: 

Immediately, minimum commitment of 3 months. 

Support 1-2 classes a week (45 minutes per class). 

English classes are currently held on Mondays and Wednesday between 16:30 and 19:15. 

Maths and Science classes are currently held on Tuesdays and Thursdays between 16:15 and 19:45.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Purpose of role: 

Support the Nova Family Programme tutors in facilitating online home school sessions.

Role Description: 

This role will be to act as a teaching assistant to tutors delivering online English, maths and science classes (for young people at Key Stage 2 and 3). With the disruption of Covid-19, many families have been thrown into the unknown world of home schooling – made even more challenging when your own education isn’t up to scratch or English is your second language. We are delivering a free programme of online home school support to those who have been most negatively impacted by being out of school. Now that Schools have reopened, we will be continuing these sessions to ensure that learners do not fall behind as Schools focus on catching up on lost learning. The aim is to support children who may be falling behind with their studies and mitigating as far as possible the widening attainment gap. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with breakout groups of learners who need additional help 

• Facilitate the zoom classroom as required 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with Maths/ English 

• Experience of working with young people 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Main point of contact/supervisor: 

Matthew Barnett 

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is CPD accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.