Service volunteer volunteer roles in hitchin, hertfordshire

Summary

Supporting young people in leading activities and mentoring support by providing a listening ear and practical support and guidance.

Detailed description

You’ll find plenty of ways to use your listening skills as well as being a first point of advice for practical concerns that young people face or for supporting them in fun and exciting activities and games. We have our Youth Sessions based in Watford, Hatfield and Cheshunt.

Mondays: 
Cheshunt (Location to be disclosed after interview)
4.30pm to 6pm
Young Asylum Seekers support

Tuesdays
YMCA Orbital Community HUB
Haines Way, Watford, WD25 7QU
10 - 16 ages (19 with SEND)
6:30pm till 8pm
Open during half term

Wednesdays: 
Jim Macdonald Centre
9 - 13 ages - 4:30pm till 6pm
13 - 16 ages - 6:30pm till 8pm
Open during half term

Thursdays:
The Hive, Jim Macdonald Centre
11 - 17 ages - 4pm till 6pm
Term time only

You will be:

Supporting youth work activities and workshops

Supervising young people in discussion sessions

Building positive relationships with young people

Working with other staff to plan and evaluate activities by gaining feedback

The application process is simple - please submit an initial enquiries form by clicking on the below link with your details and ensure you let us know that you saw our advert on the CharityJob website and we will get in touch to discuss next steps. Following a brief discussion we will ask you to fill in a few more details, carry out an informal interview and apply for a DBS check as well as requesting details of two referees.

We also provide full training and support throughout your journey and you will have access to events and celebrations throughout the year!

We look forward to welcoming you to be a part of the One YMCA Family!

Airplay is part of the RAF Benevolent fund and run by One YMCA. We provide youth clubs for children aged eight to eighteen which includes Ben Clubs for children aged 5 to 7 too. We provide a range of social activities in state-of-the-art facilities with sessions run by our friendly youth workers.

Multiple locations available across:

• Oxfordshire (RAF Benson/RAF Brize Norton)
• Bedfordshire (RAF Henlow)
• Buckinghamshire (RAF Halton/High Wycombe)
• Wales (RAF Valley)
• Wiltshire (Boscombe Down)
• Hampshire (RAF Odiham)

MAIN TASKS/RESPONSIBILITIES:

· To support the provision of the Airplay and Ben Club activities and workshops

· Developing relationships with young people in a safe environment

· Supervising children and young people in activities, workshops and discussion sessions

· Engaging in learning and play with younger children

· Working with children and young people to track their progress

· Data entry/light admin work may be required

YOU WILL NEED:

· Good communication skills

· Knowledge/Experience of working with children/young people/families

· Ability to engage with young people

· Team player with a flexible approach

· Non-judgmental and understanding in the differing needs of families

· Any practical skills to assist with activities

· Basic understanding of confidentiality and safeguarding

· Respect the Christian Ethos of One YMCA and uphold its values 

YOU WILL RECEIVE: 

· A full induction to Airplay will be provided

· Requirement to complete online e-learning including Safeguarding and Health & Safety

· A menu of optional training will be provided

· Ongoing support and regular 1 to 1s

· Opportunities to attend volunteer meetings and events

· You will be required to undergo an enhanced DBS check

· Additional checks may be required for individual RAF Stations

· Two references will be required

Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.

As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.

This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.

You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.

As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.

About you

Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.

As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.

This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.

You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.

As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.

About you

Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

The Salusbury World advice team have been successfully helping clients to navigate welfare benefits, immigration problems, housing support and to find work for 20 years. 70% of our clients require an interpreter. 

We particularly need interpreters to support our Arabic-speaking clients.

Some appointments take place virtually and some are face-to-face appointments, usually in the London borough of Brent. 

Your main tasks will be to: 

*offer clear independent interpreting of the client’s issue and responses from the advice worker to the client. 

*support clients from a variety of Arabic-speaking countries, many with almost no English.

Experience of interpreting is desirable but not essential. You need a warm personality and an ability to build a rapport with people quickly, a high standard of English, and a non-judgemental and supportive approach.

Commitment: this is an irregular commitment, as and when needed. It is likely to be 2 or 3 hours per month but may be less.

We offer induction training, support and reimburse travel costs. 

Bright Futures UK are looking for warm, energetic, and experienced volunteer tutors to provide educational support remotely and a fun, safe space for young people living with serious illness.

Please note you must be 18+ and live in the UK for this opportunity.

Starting from as little as one hour per week, you will:

• Offer engaging and dynamic online tutoring sessions to support a young person.
• Help to combat social isolation through fun and engaging tutoring sessions.

You are the perfect fit if you have:

• Subject Knowledge: Strong understanding of subject concepts and theories.
• Teaching Skills: Ability to explain ideas in a clear and engaging way.
• Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
• Consistent availability for the agreed-upon time commitment for a minimum of 14 weeks.

Your valuable time and experience will make a difference by:

• Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
• Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
• Future Opportunities: Equip students with the knowledge and skills they need to succeed. 

In return, Bright Futures UK will support you by:

• Covering all expenses and materials used
• Providing DBS where needed
• Training you in safeguarding and other skill development opportunities
• Keeping in contact throughout your programme to ensure you feel comfortable and capable

If you are ready to make a difference in a young person's life and have the opportunity to tackle educational inequality, we would love to hear from you!

Role title: 

Volunteer Classroom Assistant (Online) – English, Maths, Science  

Where: 

Online (Zoom) / Nova New Opportunities, 2 Thorpe Close, W10 5XL

When: 

Immediately, minimum commitment of 3 months. 

Support 1-2 classes a week (45 minutes per class). 

English classes are currently held on Mondays and Wednesday between 16:30 and 19:15. 

Maths and Science classes are currently held on Tuesdays and Thursdays between 16:15 and 19:45.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Purpose of role: 

Support the Nova Family Programme tutors in facilitating online home school sessions.

Role Description: 

This role will be to act as a teaching assistant to tutors delivering online English, maths and science classes (for young people at Key Stage 2 and 3). With the disruption of Covid-19, many families have been thrown into the unknown world of home schooling – made even more challenging when your own education isn’t up to scratch or English is your second language. We are delivering a free programme of online home school support to those who have been most negatively impacted by being out of school. Now that Schools have reopened, we will be continuing these sessions to ensure that learners do not fall behind as Schools focus on catching up on lost learning. The aim is to support children who may be falling behind with their studies and mitigating as far as possible the widening attainment gap. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with breakout groups of learners who need additional help 

• Facilitate the zoom classroom as required 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with Maths/ English 

• Experience of working with young people 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Main point of contact/supervisor: 

Matthew Barnett 

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.

Do you have professional experience in coding and computing? Could you support young people in learning how to code? 

Are you passionate about equipping the next generation with the skills and strategies needed to succeed?

About us: GT Scholars is a social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve their aspirations. 

We believe that all young people are gifted and talented, regardless of their background. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.

What makes us different? There are many organisations that offer programmes to improve the life chances of young people. However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low-income homes. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for workshop facilitators that are passionate about making a difference in young people’s lives!

Responsibilities: Facilitators are responsible for designing creative and interactive workshops for our young people, and delivering these workshops with our young people. We run some of our workshops online and other workshops are held in London. All workshops are held during the school holidays, in the evening and on weekends.

The workshop facilitator role is flexible and as part of your role, you may be involved in:

• Delivering and leading short workshops or courses, on behalf of GT Scholars (Online or offline)

• Designing engaging, interactive and educational workshops and short courses for young people and ensuring that the content is targeted to suit different abilities and capabilities

• Running your own bespoke workshops, eg. workshops in coding and technology

• Managing short activities and Q&A sessions during our workshops

• Working collaboratively with other event coordinators, volunteers, ambassadors, workshop facilitators and speakers at our events

• Following the agreed timings and content for workshops and courses

Person specification: 

As workshop facilitator, you will need to:

• Have passion, knowledge and experience in coding, computing and technology

• Have strong presentation skills

• Have strong communication skills

• Be personable and able to confidently communicate with people from a range of backgrounds and professions.

• Be passionate and committed to tackling educational inequality

• Be punctual and organised

Availability: Workshops will run during the day on school holiday dates, on Saturdays or in the evening (5pm-8pm).

Additional information: We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 2 years old.

Rate of pay: This is a self-employed role. You must be aged 18 or above. Facilitator sessions range from 2 to 6 hours. The rate of pay will vary based on the budget of the funder.

We are looking for two dedicated Lay Trustees who will join our Board to support the strategic direction of the charity. We are member-led, funded by our universities and together with students we strive to create a world class student experience for all.

Introduction

Thank you for your interest in our Lay Trustee roles here at Falmouth and Exeter Students’ Union (The SU); based in beautiful Cornwall. We're very pleased to announce the opening of applications for our esteemed Board of Trustees. We are very proud of what we do, and we are looking for two dedicated Lay Trustees who will join our Board to support the strategic direction of the charity. You will need to share the values of the SU and commitment to achieve our priorities, working collaboratively to help take us to the next level. We are a member-led charity, funded by our universities and together with students we strive to create a world class student experience for all.

Our membership comprises of students studying with both Falmouth University and the University of Exeter (Cornwall) which creates a unique and special experience of which we love to be a key part of.

The role of Lay Trustee provides an opportunity to support our President Trustees and Student Trustees, foster a culture of student leadership and deliver a student focused service.

You will be taking up the role at a critical and exciting time, as we are undertaking two crucial pieces of work: finalising our new 2025-2028 strategic plan, and beginning the quintennial review of our Constitution.  If you are excited at the prospect of contributing to the growth and development of the SU, then we eagerly anticipate the possibility of working alongside you to shape the future of our organisation.

We are especially keen to hear from applicants with experience in Finance, Higher Education, Human Resources, Charity or Employment Law.

About Us

We’re an autonomous organisation and we’re funded by the University of Exeter and Falmouth University. Acting independently ensures that we remain entirely focused on our students with one purpose in mind: to improve their student experience.

As a registered charity (1193045), our charitable purpose is the advancement of education, and our funds can for used for this charitable purpose only. This means that as a not-for-profit organisation: any income we gain goes straight back into providing services for students.

We are a member-led democratic organisation; our students are at the heart of everything we do. Our members views, opinions and experiences regarding students’ lives influence decision makers operating at every level, helping to shape the wider student experience and we enjoy positive collaborative relationships with both universities. Students have the power to shape what the Union does through our Annual Student Members’ Meetings and referenda, and they lead our Student Forum, which determine our Union priorities.

We are proud of the range of opportunities and services that we provide to students, which includes student led societies and sports clubs, volunteering opportunities, professional independent specialist advice, academic representation, and democratic activities. We also help students to organise a wide range of events and activities specifically for their fellow students.

Our Board

Our board is unique in the charity sector. We have a young and dynamic board; two thirds of the trustees are either recent or current students at the universities resulting in a purposefully high turnover of trustees. The charity is based in a complex, ever-changing Higher Education sector, working closely with two very different universities.

We have three sets of Trustees:

• Four President Trustees: a President and Vice President from each university, elected by cross-campus ballot. These are student leaders who have either just finished their degree or take a sabbatical to take up this role, in which they are also a full-time employee. Term: one year, maximum of two terms.

• Four Student Trustees: two from each university, appointed via the Appointments Committee. These are current students who offer direct insight into university life. Term: two years, maximum of two terms.

• Four Lay Trustees: appointed via the Appointments Committee. These trustees offer expertise, continuity, and insight. They are experienced, skilled members who enjoy being part of a dynamic board and supporting the younger trustees. Term: three years, maximum of three terms.

The Chair of the Board will always be a President Trustee, and the Deputy Chair will always be a Lay Trustee. Any Trustee can chair one of our three sub-committees: Finance, Appointments, Remuneration and Human Resources.

Why Should You Become a Trustee?

Being a Trustee is a valuable and rewarding experience. You’ll get to make a lasting difference to the lives of our students, and influence how the Union is run. You will use your skills, knowledge, and experience to support the Board in reaching sound decisions. You will be involved in leading discussions, making collective decisions, and identifying key issues. You’ll have the opportunity to mentor and support our President and Student Trustees. As a Lay Trustee, you are eligible to become Deputy Chair of the Board, or Chair of one of the sub-committees.

You will receive comprehensive induction training, and further training relevant to your role as a Chair or member of a sub-committee.

Job Description

We’re looking for someone to work collectively with our board of trustees to provide support and strategic direction to our Students’ Union.

Remuneration: Lay Trustees are voluntary, unpaid roles. However, all reasonable out of pocket expenses will be reimbursed, such as travel costs to board meetings.

Hours: Hours can vary however typically each year:

• Four Board of Trustees meetings – each meeting is around three hours long conducted online.

• Additional two (eight for Finance) sub-committees meetings conducted online – each meeting is around 45 minutes.

• There are usually one or two in-person events per year including a Board of Trustees meeting – each event is usually a day and/or an evening event. These are delivered in Cornwall (expenses paid).

Term of office: three years, up to three terms.

Location: Homebased with one or two in-person events in Cornwall per year.

Role Purpose

The Trustees are ultimately responsible, individually and collectively, for all activity within the SU. The Board is legally responsible for our staff, finances, risk management and reputation. The Board is responsible for setting the vision and values of the organisation and for ensuring the delivery of organisational purpose. The Trustees ensure development of and agree a long-term strategy. They approve and monitor plans to deliver the strategy.

Key Responsibilities:

• To ensure The SU acts in accordance with its charitable purpose, constitution and other governing documents and relevant legislation while remaining true to its Mission, Vision and Values.

• To contribute actively to the Board of Trustees role by determining the Students’ Union strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets.

• Ensure The SU uses its resources exclusively in pursuance of its objects/purpose.

• Act as guardians of The SU’s assets and ensure the financial stability of the organisation.

• Prepare for Board meetings by reading through materials and Board papers beforehand, scrutinising information and be able to discuss issues.

• Take advice on matters on which you are not competent to decide.

• Provide support to President Trustees and Student Trustees.

• Take part in Board Reviews and Skills Audits each year.

• Use personal skills and experience to ensure the Union is well-run and efficient

• Seek external professional advice where there may be material risk to the Union or where the Trustees may be in breach of their duties or at any other appropriate moment.

• Add value to the Trustee Board and the Union through generating ideas, challenging the status quo, broadening thinking and supporting and promoting innovation and creativity.

• Abide by the Union Trustee Code of Conduct.

CRITERIA

All Trustees must display the following characteristics

Commitment to and passion for The SU.

Willingness and reliability to devote the necessary time and effort.

Strategic vision.

Good, independent judgment.

Ability to think creatively.

An understanding of and commitment to the values and principles of student representation and democracy.

Willingness to speak their mind.

Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.

Ability to work effectively as a member of a team.

Responsible, especially when handling sensitive and confidential information.

A commitment to act in accordance with the Nolan principles for ethical conduct in public service.

We are looking for individuals who have skills, knowledge or experience in one or more of these sectors

Finance

Higher Education

Human Resources

Charity or Employment Law

How To Apply

Please visit the role posting on our website for further details on how to apply. We require the completion of a Person Details form, and Skills Audit spreadsheets, along with your CV and covering letter. The deadline for applications is 09:00 on Friday 16 May. Interviews will take place online via MS Teams on Wednesday 21 May, an additional slot is also available on Thursday 22 May if this is not convenient.

You must be available to attend Trustee Training on Friday 20 June, and Board of Trustees on Wednesday 25 June (as an observer), both online via MS Teams. Your term of office will start on Tuesday 1 July.

Eligibility

There are strict conditions placed on charity Trustees by law and all applicants must declare that they are eligible to become a charity Trustee. You will not be eligible if:

• You are on the Sex Offenders’ Register

• You have any unspent conviction for an offence involving:

o deception or dishonesty

o terrorist offences

o money laundering

o bribery

o misconduct in public office, perjury, perverting the course of justice

o contravention of certain preventative Orders of the Charity Commission (Section 77 of the Charities Act 2011)

o attempting, aiding or abetting the above offences

• You have any designation under specific anti-terrorist legislation

• You have been convicted of contempt of court

• You have been removed from:

o trusteeship, or as an officer, agent or employee of a charity by the Court or the Commission for misconduct or mismanagement

o a position of management or control of a charity in Scotland for mismanagement or misconduct

• You have been found guilty by the High court of disobeying a Commission order or direction

• You have an undischarged bankruptcy

• You have a composition or arrangement with creditors which includes an individual voluntary arrangement (IVA) and is currently on the Insolvency Service Register

As part of the recruitment process, we will ask you to sign a declaration that you are legally entitled to become a Trustee and commit the required time.

Data Protection

We’re committed to data protection and it’s important to know what’s happening with your data when you apply for a role. That means we’ll only use the information you supply for the purposes of progressing your application (or to fulfil legal or regulatory requirements if necessary) and we’ll never share your information with any third parties for marketing purposes or store it outside of the European Economic Area.

Equal Opportunities

We’re committed to ensuring our workforce accurately reflects the diversity of the world we live in. We positively encourage applications from all individuals irrespective of their gender, age, home country, ethnic background, sexuality, religious beliefs or disability. All candidates will be treated equally and all appointments made on merit.

Are you an experieniced Nutritionist?  Are you able to volunteer a few hours a week?
 

Yes? We’d love to hear from you.

We're looking for an experienced nutritionist to help us design a catalogue of recipes that help reduce anxiety and in turn improve mental health.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:
 

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.
 

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2-4 hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us.
 

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to pay the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service or in receipt of benefits, this cost will not apply.

You must be a UK resident to apply for this role.

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is CPD accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.

The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.

ACCOUNTABILITIES

Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.

Service Delivery

- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.

CHECKS REQUIRED FOR THE ROLE

- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check

 Perks and Benefits
TRAINING & INDUCTION

Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).

A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.

 Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:

- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.

Are you passionate about the natural world and inspiring others to engage with it?

Join us as a Trustee at the Field Studies Council and help shape the future of environmental education.

• You can be based anywhere in the UK
• You’ll need to commit approx. 10 days a year
• It’s a voluntary position but reasonable expenses are reimbursed

About Us

Field Studies Council is an environmental education charity. For over 80 years, we've been inspiring people to understand and care for the natural world. Through our network of centres across the UK, we provide fieldwork and outdoor learning experiences for all ages — from school groups and university students to families and lifelong learners.

We are a leader in biodiversity training, the publisher of best-selling wildlife ID guides, and a champion for accessible outdoor education, particularly for disadvantaged young people. Our mission is simple but vital: to create outstanding opportunities that inspire everyone to engage with and care for the environment.

Your Opportunity to Make a Difference

We’re currently looking to appoint four new Trustees to bring fresh perspectives and help us grow in diversity, representation and expertise. As a Trustee, you'll help guide and shape our charity’s future.

While the day-to-day running of our charity is handled by our staff and volunteers, the Board of Trustees plays a key role in making sure everything stays on track.

That includes overseeing our work, making big-picture decisions, and ensuring we meet our legal and regulatory responsibilities. It’s an important role, but you won’t be doing it alone. You will:

• Provide strategic oversight and guidance to support our mission and values
• Use your insight and experience to influence decisions that impact tens of thousands of learners annually
• Act as an ambassador for environmental education and social inclusion
• Contribute to Board and committee meetings, and participate in key annual activities including visiting one of our field centres each year to see our work in action
• Use your knowledge, experience, and enthusiasm to help us innovate, grow, and reach more people

Who We’re Looking For

You don’t need to be an academic, ecologist or environmentalist to join us or have charity trustee, company director or equivalent experience — we welcome applicants from all walks of life. We are especially interested in candidates with skills in:

• Charity governance
• Finance (qualified professionals – potential Honorary Treasurer role)
• Fundraising & stakeholder engagement
• Marketing & communications

Above all, we want individuals who are:

• Passionate about equal access to outdoor learning
• Ready to speak up and bring a new perspective
• Willing to give their time and energy to support the Field Studies Council

We’re committed to building a Trustee board that is inclusive, representative, and reflective of the diverse communities we serve.

We warmly encourage applications from individuals who are underrepresented in charity governance — including people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQIA+ communities, young people, and those with lived experience of social or economic disadvantage.

If you're excited by our mission and ready to help others experience the power of nature, we’d love to hear from you.
 

What’s Involved

• Approx. 10 days per year commitment for an initial 3-year term (this includes board and committee meetings, and a centre visit)
• Most meetings are held virtually, with one in-person event annually
• All reasonable expenses are covered
• Appropriate training and support will be provided

Please download the Trustee Candidate Information Pack to learn more and take the next step in helping us connect people with the natural world