Service volunteer volunteer roles in mendip, somerset
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
What happens when you apply
We are currently accepting applications on a rolling basis so there is no deadline to apply, however we may have to close the application window temporarily if we receive a large number of applications.
Application stages:
1. Apply online using the link on this page.
2. Application review. The PTS staff team will review your application. If suitable, you will be invited to join us for an introduction call. If we can not proceed with your application we will let you know why. Please allow up to four weeks for us to respond to your application.
3. Introduction call. This will be a 15-30 minute call online (via Google Meet) with a Support Services staff member. We’ll ask you a few questions about your application to find out more about you, as well as answering any questions you have. We’ll also get your consent to contact your referee.
4. Online training and reference check. The team will get you set up on our Volunteer Training Hub so that you can complete your online induction training. This can be done at your own pace, and we’ll check in with you after a month if it’s still not completed. We’ll also request a reference from your referee.
5. Group Induction. Once you’ve completed your online training and we’ve received a satisfactory reference, you’ll be invited to join a group induction. Inductions are hosted online at least once a month and give you a chance to meet other volunteers (new and long-standing) and ask questions.
6. Ready to roll! You’ll now be ready to volunteer, so we’ll set you up on our calling system and book in your first shift.
7. One month check in. The team will always be available, but after your first month we’ll check in to make sure everything is going ok and that you’re happy in your new volunteer role.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
· Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
· Understanding peoples’ support needs and gathering information to assess their circumstances
· Typing written case reports to apply for financial assistance
· Sign-posting to services providing specialist support, such as mental health or housing support
· Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
· Friendly and approachable
· Great written and verbal communication skills
· Non-judgemental
· Reliable
· Basic IT skills
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Be part of a friendly and supportive SSAFA team
· Develop your experience and skills which you can highlight on your CV and in job interviews
· Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Trusts and Foundations
We were set up to transform the former Edward Hain hospital, in St Ives, Cornwall, into a community centre for health and wellbeing. The hospital was founded in 1920, with funds from the Cornish Hain Steamship Company. When it closed n 2021, our community, led by the hospital’s League of Friends, came together to save the building for the town. Now it brings together much needed health and wellbeing services, along with social, community and welfare support, all under one roof.
About the role
We are looking for volunteers to help us raise funds from Trusts and Foundations. Grants, such the one we secured from National Lottery, already help keep us open all year. Although previous experience in grant writing would be welcomed, it is absolutely not required. More important are your enthusiasm and desire to help local people. ideally, you will be able to volunteer at least one or two days a month on a regular basis and preferably have access to a computer.
What’s involved?
· Drafting and submitting funding applications with help and support from our team.
· Working with other volunteers and staff to identify new funding opportunities.
· Researching grant-making bodies, trusts, and foundations that can fund the Centre.
The role will suit you if you
· Are comfortable with a computer.
· Have good written communication skills.
· Want to help local residents thrive.
· Can pay attention to detail and follow funder guidelines.
We will support you with
· An induction to volunteering for Edward Hain
· Training and briefings on how trusts and foundations fundraising.
· Coaching on how to draft and submit applications, supported with tools and templates.
- Occasional meetings at the Centre with other volunteers and staff.
We are looking for up to five regular volunteers. There is also an opportunity for significant coaching and development for those interested in pursuing jobs in this field in the longer term and wanting to use this role to develop the necessary skills. For more information contact:
Claire Jefferies Community Hub Officer
Our mission is to provide affordable and accessible health, well-being and community services for St. Ives and surrounding areas, across all ages.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for creative and organised people who enjoy visual design and want to use their skills to support meaningful community projects.
As a Creative Design Volunteer, you’ll help create eye-catching digital and print materials that promote our programmes, campaigns and events. From social media graphics to posters and newsletters, your designs will help us communicate clearly and consistently with our audiences.
This is a flexible opportunity for anyone who enjoys bringing ideas to life through design and wants to use their creativity for social good.
What You’ll Be Doing
- Designing digital and print materials such as posters, flyers and social media graphics
- Creating templates and layouts for newsletters, presentations or reports
- Adapting designs to meet accessibility and brand guidelines
- Supporting the visual design of campaigns and community events
- Helping organise and manage design files and templates
- Contributing creative ideas for visual storytelling and community engagement
Skills and Qualities We’re Looking For
- Creative eye for layout and design
- Confidence using design tools such as Canva, Adobe Creative Cloud or similar
- Attention to detail and ability to follow brand guidelines
- Good communication and collaboration skills
- Reliable, organised and able to manage time effectively
- Interest in community, social impact or charity communications
What You’ll Gain
- Experience designing materials for community campaigns and events
- Opportunities to develop and showcase creative skills
- A chance to build a portfolio of design work for a good cause
- The satisfaction of helping a charity communicate its impact
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.
Our Work Environment Includes:
- On-the-job training
- Growth opportunities
- A relaxed atmosphere
- Flexible working hours
Job Description
SAPUK is looking for volunteers to assist with our support services, which run daily from 6am to 11pm. Volunteers will engage through our instant messaging support line, which operates via Meta and offers anonymous communication via our website. The service is managed through a free app, available for download on all smart devices.
Over the years, our dedicated team has supported countless individuals, helping them overcome feelings of distress and guiding them away from the darkness. As a volunteer, you’ll be part of a compassionate team, committed to providing life-changing support.
SAPUK offers regular training to help volunteers enhance their skills and gain invaluable experience. Volunteers will become part of a supportive, collaborative team that prioritizes mental health and the well-being of both those we serve and our volunteers.
Volunteer Requirements:
- A minimum of 6 hours per week (one shift, or split into two 3-hour shifts).
- Flexible shift options to fit your schedule, with shifts ranging from 6am to 11pm.
- We’re looking for individuals who can commit to at least one shift per week, though we’ll work to accommodate your availability.
Shift Patterns Available:
- 6am - 12pm
- 6am - 9am
- 9am - 12pm
- 12pm - 6pm
- 12pm - 3pm
- 3pm - 6pm
- 6pm - 11pm
- 6pm - 9pm
- 9pm - 11pm
Application Process:
- You must be based in the UK (no overseas applications accepted).
- Strong attention to detail and excellent communication skills are required.
- Strong proficiency in English is essential.
- Successful candidates will be contacted to complete an application and confidentiality form and provide two references (one work-related, one educational or work-related).
- Following the submission of the forms and references, we’ll arrange a call to discuss the role, then provide you with a training video.
- Volunteers will be added to our WhatsApp groups, and you’ll begin shadowing more experienced team members before taking on your own chats.
- Shadowing typically requires 9-18 hours, depending on your confidence level.
Please note: This role may be distressing at times. Our team is incredibly supportive, and volunteers are encouraged to reach out to team members whenever necessary.
Person Specifications
If you’re passionate about mental health and want to help those in need, SAPUK is the place for you. As a volunteer, you’ll make a significant difference while joining a caring and selfless team.
Requirements:
- Must be 18 or older.
- Minimum commitment of 6 hours per week, with flexible scheduling options.
- Must have WhatsApp and Facebook (or be willing to get them).
- A working email address and phone number linked to WhatsApp are required.
- Willingness to download an additional app and join multiple WhatsApp groups to communicate with the SAPUK team and support individuals.
Benefits:
- Remote work (work from home)
- Gain valuable experience
- Be part of a supportive team
- Work flexible hours, including days, nights, and weekends
- Volunteer benefits package
Job Type:
- Volunteer
Location:
- Remote (UK-based applicants only)
Job Type: Volunteer
Pay: None (Voluntary)
Expected Hours: Minimum 6 hours per week
Schedule:
- Day shift
- Night shift
- Weekend availability
Licence/Certification:
- DBS (preferred, not essential)
Work Authorization:
- Must be based in the UK
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.
What tasks can this role include (some or all of the following):
- Writing letters to clients
- Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
- Liaising with the Letterbox Team by email or post.
- Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
- Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.
This role could be for you, if you:
- Enjoy writing and receiving letters
- Are enthusiastic and self-motivated
- Associate strongly with Omega’s values and strategy
- Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
- Have satisfactory written and inter-personal communication skills
- Recognise the importance of confidentiality and can show this in practice
- Are committed to inclusion, treating people with dignity and respect
What support and training will be provided?
- Feedback from clients and colleagues
- Regular and ongoing support from Letterbox Team Leader
- Answering questions
- Stationary and pre-paid envelopes can be provided making the service free.
- Opportunity for peer support events and invitation to Omega events
- Reward system and opportunity for volunteer of the month rewards
What are the benefits for you?
- Knowing you are making a difference to someone’s life by doing something you enjoy
- Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Location of the role:
- Mainly your home
When are you needed?
- At a time to suit you
Omega is a registered charity dedicated to reducing social isolation and loneliness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Are you looking for a meaningful, flexible way to support others? Join the Talking Bubble Project and help tackle loneliness through the power of a simple phone call.
Since the pandemic, many befriending services have wound down—but Talking Bubble remains one of the few projects still offering regular, phone-based companionship to those who need it most. Demand for this kind of support remains high, and we’re actively looking for kind, compassionate English-speaking volunteers to help meet this growing need.
What is the Talking Bubble Project?
☎︎ It’s a phone-based befriending service that connects volunteers with older adults and vulnerable individuals across the UK who are experiencing loneliness and social isolation. By committing just a little time each week, you can offer someone the warmth of conversation and a regular point of connection.
Why Volunteer With Us?
✔ Make a genuine impact on someone's life
✔ Enjoy flexible volunteering hours from the comfort of your home
✔ Receive full training, ongoing support, and a reference upon completion
✔ Boost your sense of purpose and community
What You’ll Need
✅ No experience required—just a kind heart, a listening ear, and a willingness to talk
✅ Volunteers must complete Safeguarding Adults Level 2 training and undergo a DBS check—we cover the cost of both
✅ Must be a UK resident
How to Get Involved
Apply now via the CharityJob website, or contact us directly for more information. Together, we can keep connection alive—one call at a time.
The client requests no contact from agencies or media sales.