Services Administrative Assistant Jobs in Birmingham

About Us:

Thank you for your interest in our PA to CEO role. ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 rescued animals at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 80,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to other charities in Romania and approx 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered thousands cats and dogs, significantly impacting Romania's severe overpopulation of animals.

Job Overview:

As the Personal Assistant to the CEO, you will play a crucial role in ensuring the smooth operation of our organisation. Working in a remote capacity (for now), you will be responsible for executive support, efficient communication, and organisational tasks, helping the CEO focus on strategic initiatives.

Key Responsibilities:

Executive Support:

Provide one-to-one support to the CEO, reporting directly to them.

Manage and organise the CEO's diary, optimising their time for effective work.

Communication:

Facilitate effective communication between ROLDA branches, partners, collaborators, sponsors, and other entities connected to the CEO.

Attend video calls, forums, and meetings on behalf of the CEO, communicating messages as agreed in advance and reporting back the outcomes.

Advisory Role:

Offer professional advice, executive administration support, and assistance to the CEO to enhance effectiveness.

Time Management:

Ensure the CEO's schedule is followed and respected.

Anticipate and advise the CEO on necessary activities to enhance productivity.

Documentation and Record-Keeping:

Keep CEO files, projects, and records up-to-date and organised.

Meeting Coordination:

Attend meetings and create minutes for board or other organizational meetings.

Secondary Responsibilities:

Include admin, CRM and staff related tasks (phone calls, manage PO Box, manage donor correspondence and donor data management etc)

Experience required:

- Proven experience as a Personal Assistant or Executive Assistant.

- Excellent organisational and time-management skills.

- Strong written and verbal communication skills in English.

- Ability to work independently and remotely.

- Well-connected in the animal welfare sector is an advantage.

Benefits

• Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.
• Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
• Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
• Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.

ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experience.

AAUK is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.  We champion, support, and represent the vital work of air ambulance charities enabling them to save even more lives and improve patient outcomes everyday across the UK.

The postholder will work remotely as part of a national virtual team which meets in person on a quarterly basis (laptop, mobile phone and other relevant equipment will be provided).

The postholder’s key duty is to support the Finance Manager in delivering a high quality professional financial management service to the Charity’s Board and Management Team.

Interviews are expected to take place during the second half of April

We are seeking a highly organised and proactive Senior Executive Assistant (virtual) to support our CEO and the broader leadership team including the Chair and Vice Chair of our Independent Advisory Group (IAG) and Board Chair. This remote EU-time zone role is central to optimising leadership effectiveness and the organisation’s operational efficiency. The role will blend high-level executive assistance with strategic support, project management, and stakeholder engagement to help drive Travalyst’s mission forward. This role offers a dynamic and diverse set of responsibilities, allowing you to both grow professionally as well as make a tangible impact on Travalyst's success and sustainability mission. 

Executive Assistance

• Provide comprehensive diary management for the CEO (and broader leadership team where required), including scheduling meetings, coordinating agendas, and organising travel arrangements.

• Act as a key point of contact among stakeholders, managing relationships and communications with tact and professionalism.

• Support the CEO in managing relationships with the Duke of Sussex’s office (Archewell) and other high-profile partners.

• Oversee logistical arrangements for events, meetings, and speaking engagements, ensuring seamless execution.

• In busy times, assist in triaging the CEO’s inbox, helping to draft responses, prioritise communications, and ensure timely follow-ups.

• Book Executive Leadership Team (ELT) business travel arrangements, including flights, transportation, accommodation and planning for dietary needs to be met.

• Liaise with other staff and board members on behalf of the CEO / leadership team, when appropriate.

• Assist in accurately and succinctly minuting meetings on behalf of the CEO where required. 

• Conduct research where required on sustainability and travel-related topics, synthesising insights to inform decision-making and communications.

• Prepare briefing documents, reports, and presentations for internal and external stakeholders.

• Comprehensive use of G-Suite, Mailchimp, Miro, Slack and Salesforce.  Use of project management software such as Notion also an advantage.

• Act as a culture ambassador, proactively fostering a positive and inclusive organisational culture. 

IAG Support

• Prepare, support and debrief IAG meetings and any IAG sub-task groups, and manage records and distribution of key advice and decisions.

• Follow up with internal teams on the impact of advice given.

• Manage scheduling, support with invoicing, etc.

• Monitor IAG governance processes and performance, and make recommendations for improving processes.

• Run the project management side of the IAG (e.g. Notion, weekly goals spreadsheet).

Event Management

• Alongside other assisting team members, play a central role in external event management and coordination e.g. of Global Convening. Coordinating logistics inclusive of travel and accommodation, as well as overseeing communications, agenda, activities and all food and beverage.

• Logistical coordination for speaking engagements at events, such as GBTA/COP etc, and co-ordinating meetings/dinners and/or coalition workshops, where possible.

• Plan, organise, and execute sustainable virtual and hybrid events such as webinars, workshops, team socials, regular secretariat meetings, conferences including Secretariat off-site events. 

How do we work?

We approach our work with courage and humility, embracing challenges directly while striving for excellence in all that we do. We value innovation, taking risks, and making informed decisions to deliver meaningful impact. Adaptability is at the core of our approach as we navigate evolving opportunities and challenges. Above all, we prioritise collaboration and care — for each other and for the planet we share. As a fully remote team, we depend heavily on video calls and digital tools to stay connected and effective. While we acknowledge we are not perfect, we pride ourselves on maintaining a growth mindset, always seeking opportunities to learn, improve, and make a difference every day.

What skills we’re looking for:

• Executive-Level Experience: Proven experience as a senior EA, ideally supporting C-suite executives in fast-paced environments for 4+ years.

• Strategic Thinking: Ability to anticipate needs, think critically, and offer solutions to complex challenges.

• Communication Skills: Exceptional written and verbal communication skills, including drafting professional correspondence, minuting and preparing reports.

• Organisational Skills: Demonstrated ability to manage multiple priorities with excellent attention to detail.

• Tech Savvy: Proficient in virtual collaboration tools (e.g., G-Suite, Microsoft Office, Notion, Slack, Salesforce) and comfortable troubleshooting basic IT issues.

• Confidentiality: Experience handling sensitive information with discretion and professionalism.

• Adaptability: Ability to thrive in a dynamic, remote working environment.

• Proactive Problem Solver: Ability to anticipate needs and proactively address issues on behalf of the CEO.

• Time Management: Strong time-management skills and the ability to prioritise tasks effectively.

• Team Player: A collaborative attitude with the ability to work effectively within a remote team.

• Customer Service Orientation: A commitment to providing exceptional service to both internal and external stakeholders.

• Educational Background: A relevant degree or professional qualification is advantageous.

• Industry Knowledge: Strong understanding of sustainable travel and tourism, with the ability to engage meaningfully on the subject will be advantageous but not essential.

This role offers a unique opportunity to contribute to a meaningful cause while providing essential support to the leadership team. If you possess the required skills and are passionate about sustainability, we invite you to apply for this exciting position.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism.  We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

Sue Ryder supports people at the most difficult times of their lives

This is an exciting opportunity to support the delivery of the SGN Safe and Warm programme at Sue Ryder working collaboratively across the charity with colleagues in Healthcare, Retail, Marcomms and Fundraising.

The Role
Reporting to the Chief Commercial Officer you will project manager this new programme that aims to raise awareness of fuel poverty and its impact on people who are critically ill or grieving and provide over 5000 people in the Southeast of England with information and support relating to fuel poverty, CO safety and the Priorities Services Register.
You will provide inspirational leadership to the project group and key staff, driving the delivery of this new partnership according to the contract with SGN, achieving the outcomes set out by SGN, and ensuring monthly reporting is accurate.

Key Responsibilities:

• Project manage and drive delivery of the SGN Safe and Warm programme to ensure delivery is on track, highlight issues and work with colleagues to find solutions
• Willing and able to travel within the project’s footprint area to visit retail stores and service locations.
• Attend SGN partnership meetings to strengthen relationships
• Network with partner organisations involved in the programme
• Explore opportunities for cross-referral and collaboration to enhance the programme’s impact
• Facilitate and administrate (where needed) steering group and programme meetings
• Prepare monthly outcome reports in accordance with the funders format and qualitative and case study material
• Keep all relevant documentation and reports up to date and accessible to stakeholders including managing access and content
• Work closely with the Corporate Partnerships team to help develop the relationship with SGN
• Line manages the Programme Coordinator

You will have

• Highly developed project management skills, ideally gained within the not-for-profit or energy sectors
• Highly organised and used to working under pressure, prioritising activities to deliver high quality outputs and meet the required deadlines
• Influencing skills at all levels with the ability to build strong relationships, working collaboratively with a wide range of stakeholders
• High level of attention to detail, with the skills to deliver high quality written and numerical updates and analysis
• Outstanding written and verbal communication skills, including experience of writing presentations, reports, minutes and risk logs

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Access to Employee support programme
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
• and lots more. Please visit our careers website for the full list.

Closing date:7th April 2025
Interview date: We are interviewing on a rolling basis

Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

We are looking for a values-led, senior People professional to provide maternity cover for the role of our Senior People & Culture Manager. The successful postholder will be responsible for providing high quality generalist People & Culture services at SafeLives, in conjunction with a People & Culture Officer. The role will oversee the smooth running of key HR operations and will be instrumental in building a culture amongst our employees that reflects our values through the provision of excellent People support.

As part of a small, ambitious team you will provide a range of comprehensive, and customer orientated human resources services which support the implementation of SafeLives’ People & Culture strategy. You will be the lead operational HR professional, supported by the Director of People and Culture on strategic matters and a full- time People & Culture Officer on transactional matters, and access to external legal and HR consultancy support when needed. There will be a strong focus on supporting the embedding and development of our culture and behaviours; employee engagement; learning and development, and staff well-being across the organisation.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term, maternity vover for 9 months.

Location: Remote with occasional travel to London and Bristol offices.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on 3rd April 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

We are looking for a collaborative, driven and problem-solving candidate to design and lead our core support projects and improve the way we make life better for people affected by aplastic anaemia.

This is a fantastic opportunity to join a high performing team within the AAT. Our team is small, but mighty. Our current S&O team is made up of three part-time support and outreach workers some of whom have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

As part of the Senior Management Team, you will bring the process, structure and programme-oriented approach to our successful range of support services. You will be helping to give people living with aplastic anaemia access to better information, better networks and better ways to advocate for themselves. 

This opportunity is for a permanent contract, starting immediately. You will work 35 hours a week, and we encourage flexible working. However, the team does generally operate during core office hours (between 9am to 5pm) and there are regular team meetings on Thursdays.  

CEO

We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.

Position: CEO

Salary: £65,575 – £68,854 depending on experience. 

Location: Fully remote, working from home, with some travel. 

Contract: Permanent. 

Hours: 35 hours per week.  Flexibility regarding working pattern. 

Closing date: 9am, Friday 11 April 2025 

Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May. 

The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.

That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!

You’ll be responsible for: 

· Driving the delivery of our strategy and vision of making data work for nature.

· Developing and maintaining excellent relationships with our partners, funders and stakeholders.

· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.

We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.

The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.

We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK).  The post holder may be required to work occasional weekends and evenings. 

Applicants must reside in the UK and be eligible to work in the UK. 

We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.   

When applying, if possible, please also complete and return the EDI Recruitment Questionnaire.  This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This all-round fundraising role will support a range of income-generating activities, working closely with the Head of Engagement to ensure the events programme and our challenge events programme expands and grows from strength to strength. 

The successful applicant will be proactive, enthusiastic and organised and is someone who thrives in busy environments and is passionate about engaging supporters. They will have experience in charity fundraising and challenge events, have great organisational skills and strong communication skills. 

Please read our full Recruitment Pack which contains full details and person specification. We do require a covering letter and a CV to consider your application.

Using their knowledge of land and buildings and their use and maintenance, in addition to knowledge of governance in the Methodist church context, the postholder will ensure a coherent and holistic approach to property across the District.

· Provide advice to churches and circuits on property-related matters

· Work with colleagues, including ministers and lay members of the circuits and churches within the District, to maximise utilisation of property and land across the District for mission and income generation, in line with Connexional property strategy

- Support with selling properties

- Collaborate with colleagues on seeking alternative opportunities for mission or income generation

- Provide guidance on potential grant opportunities

· Provide support with the instruction of professional advisors and contractors and liaise with surveyors as necessary

· Provide advice and support to ensure projects are delivered effectively and in compliance with relevant standards and legislation

· Support the management of the consents process

- Advise the consent giving body of the District regarding property projects and the feasibility of District grants

- Provide support on the use of the online consents system

- Oversee the submission of annual returns

· Provide oversight of quinquennial inspections

- Ensure inspections are undertaken in a timely manner

- Ensure action points are followed up

- Collate copies of returns

· To assist in the development and continual review of the District Development Plan for property

· Ensure work is in line with the requirements of relevant bodies and legislation

- The Methodist Standing Orders and Connexional Team (including as a member of the Connexional Property Group)

- Maintain the District relationship with TMCP and action any correspondence as required

Report at District Policy Committee/Synod as required

As the deputy to the Director of Finance, the Financial Controller is a key finance leadership role responsible for the financial integrity of the organisations finances.  Leading on the financial reporting, forecasting and budgeting for the DBF, Coventry Cathedral and Together for Change, this role will ensure compliance with Charity, Company and Ecclesiastical legislation. Leading and guiding a team, fostering a culture of continuous improvement.

Main Activities and Duties 

1. Reporting, Budgeting, Financial Management, Accounting processes and systems

• Overall responsibility for the production of the DBF monthly management accounts to budget holders by working day 8. Ensure that monthly reviews with budget holders take place; to monitor financial performance & recommend corrective action to budget holders when needed. Provide training & development opportunities to budget holders.
• Working with the Director of Finance to prepare  financial reports and commentary for the various  diocesan committees.
• Preparation of the annual report and financial statements for the DBF. Ensuring compliance with accounting standards & regulations. Liaise with auditors during the external audit ensuring all reports and supporting documentation are available.
• Develop & manage the annual budget for the DBF; in collaboration with budget holders. Provide financial forecasts & analysis to support strategic decision making.
• Maintain accurate records of all funds, ensuring proper allocation & usage. Preparation & submission of timely & accurate financial reports to donors & budget holders of these funds. Monitor & report on restricted & unrestricted funds.
• Lead change management initiatives to improve financial processes & systems. Identify opportunities for process improvement & implement best practices throughout all three organisations. Engage with stakeholders to ensure successful adoption of changes. Monitor & evaluate the impact of changes on financial operations.
• Implement & maintain robust internal controls. Ensure compliance with financial policies & procedures. Conduct regular reviews and audits of financial processes.
• Oversee the calculation, collection & reporting of Parish Share contributions. Ensure accurate & transparent reporting for the Deanery Share allocations. Communicate with parishes to provide guidance & support on Parish Share matters.

2. Leadership

• To provide leadership and clear direction to the team ensuring appraisals with SMART objectives that form the basis of regular monthly meetings reviewing individual and team performance. 
• Working closely with the Director of Finance providing regular updates on the finances of each of organisations that the finance team supports.
• To attend training courses and events to maintain the professional accountancy qualification and competency to ensure that the post holder is aware of best practice and upcoming developments affecting the DBF, Cathedral and TFC.
• Developing relationships with budget holders to understand the drivers for expenditure, proactively providing advice and guidance to build commercial awareness.
• Providing advice and support to parishes on basic queries relating to finance and charity reporting matters.  Using the data available in the department from Parish Finance returns and accounts to understand the impact of the financial health of the parishes on the DBF.
• To deputise for the Director of Finance