Services Information Volunteer Volunteer Roles
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
All our Benefits Advocates play an integral role within our Information and Advice team and last year helped us to identify over £2.5 million in unclaimed welfare benefits entitlement for older people in the county. This money is life changing for our clients; improving quality of life and wellbeing, and supporting local services
We are looking for volunteers who are patient, sensitive and reliable, to assist older people to complete benefit forms such as Attendance Allowance. Appointments are usually in the older person's own home but can sometimes take place over the telephone. Full training and ongoing support are provided by our friendly and knowledgeable team.
Our volunteers will also raise awareness of and promote Age UK Devon services to clients, and record details of any other queries or concerns so that our Advisors can follow up with clients.
Skills required for this role are:
· Ability to empathise with others.
· Good verbal and written communication skills.
· Understanding of confidentiality.
· Patience, sensitivity, and reliability.
· Ability to respond appropriately to different and sometimes difficult situations.
· Working as a team member, referring to other team members when appropriate.
· Ability to work unsupervised and manage appointments.
· Good computer skills.
· Knowledge of the Benefits System (training will be provided).
Age UK Devon’s aim is to improve the lives of older people in Devon through delivering services and activities, promoting wellbeing and health, increase independence and access to local services as well as supporting families and carers - enabling people to get the most out of life.
Our volunteers donate their time to enable us to provide fantastic added value to our services and activities and bring a wealth of skills and knowledge to our organisation.
Our aim is to help you enjoy your role and to gain personal satisfaction on your volunteer journey with us – can you be the person we need to help us in supporting and making a positive difference to people in later life in the county?
If you would like an informal discussion about this role or have any queries, please contact Sarah Gunn – Advice and Wellbeing Manager (see our website for details)
Or if you would like to apply please visit Age UK Devon for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Beacon Counselling are looking for enthusiastic volunteer counsellors to deliver across children and young people’s services within the organisation.
The role will require you to deliver across our community counselling children and young people services.
Appointments for services are delivered onsite however on occasion remote sessions may be offered
We are working to bring greater diversity in all areas of our workforce and are taking action to encourage applications from people of colour and other racially minoritised communities, people with a disability, and people who identify as LGBTQ+ and/or older people (aged 50+), to improve the representation of colleagues from these communities, and are a Disability Confident employer.
We particularly want to encourage people from minority backgrounds to apply. If you are unsure about applying or have any questions then please contact us directly and we will be happy to have a conversation with you.
If you have any questions or would like further information regarding the role before applying, please do not hesitate to get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Description
The Volunteer Cook is responsible for preparing and cooking a variety of meals in our kitchen. This includes following recipes, ensuring food safety and hygiene standards are met, and adapting menus to meet dietary requirements as needed. In this role, you’ll work as part of a team to ensure the smooth preparation of lunch for approximately 30-40 visitors at our centre, who have a variety of dietary needs. This role requires a commitment of 3 months.
Lunch preparation starts at 9:45am and lunch is served at 12pm on Mondays and Thursdays.
Person Specification
Essential
- Ability to work efficiently as part of a team.
- Good time management and organisational skills.
- Ability to follow recipes and instructions accurately
- Willingness to adapt to changing menus and kitchen needs
- Familiarity with food hygiene and safety regulations (preferred but training will be provided)
Desirable
- Experience as a cook in a similar environment
- Experience working or volunteering with refugees or asylum seekers
How to apply
If you are interested in applying for this role please email a completed copy of the Volunteer Application Form
Please email a completed copy of the Volunteer Application Form to the email address in the form
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Many people struggle to enjoy cycling, and some families often find the cost of adapted bikes mean that they cannot share fun times together.
Parkride is a fun and flexible inclusive cycling project using a range of adapted and standard bikes that provides anyone, regardless of age, ability or need, with the opportunity to enjoy the great outdoors through cycling.
We require a volunteer van driver to help us deliver our custom-made bikes and trikes to locations such as parks and community centers around the West Midlands.
We’ve got the van; we just need you!
What would I be doing?
· You will be a vital link between us and the families we support, helping us to get the team and bikes to where they’re needed for arranged sessions.
· You’ll be the friendly face of Parkride, interacting with the families and ensuring the bikes are kept safe and secure whilst the team are out riding.
· Working with staff to load/unload the van before and after sessions.
What do I need?
· Minimum age 25
· Experience of driving a large van with a suitable driving licence
· A full and clean driving licence (held for a minimum of 5 years)
· Some lifting will be required and so a basic level of fitness is needed.
· Being approachable and friendly with good communication skills
· Accepting of others who might be different to you and the ability to work as part of a diverse team
· A willingness to learn and work within guidelines set out by Midland Mencap
· Honesty, integrity and trustworthy
· Good time management skills, reliability
· An enhanced DBS check will be required by all successful applicants.
When and where do you need me?
· The van is based at our head office in Woodgate Valley – B32 3BZ.
· We have several parkride sessions running throughout the week including evenings and weekends. Sessions vary from 2-4 hours (plus travel).
· We run sessions throughout the Midlands, including Birmingham (all areas), Dudley, Sandwell, Coventry, and Sutton Coldfield. You can choose which sessions you wish to attend.
· All sessions are weather dependent; however, we only cancel sessions in extreme weather. We would advise having a warm waterproof coat and suitable shoes.
What’s in it for me?
As one of our valued volunteers, Midland Mencap will offer you:
· The opportunity to make a difference to the lives of people with learning disabilities and their family carers
· Improved physical and mental wellbeing from keeping active
· An induction and settling in period
· Any training and development that is needed
· The chance to develop your skills and gain experience
· The opportunity to meet new people and be part of a diverse team
· Support within your role
· Agreed out-of-pocket travel expenses
· Lots of appreciation for your amazing contribution
To campaign for and deliver accessible and inclusive community health and wellbeing support services for individuals, families, and carers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
- Make a difference - you will volunteer directly with victims and/or alongside staff.
- Gain skills and experience - you will receive training on how to provide specialist support.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in Devon and Cornwall
As a Volunteer in Devon and Cornwall your role will include:
- Supporting clients on a one-to-one basis who have been affected by crime.
- Working closely alongside our Multi-Crime Independent Victim Advocate team.
- Using motivational interview and coaching techniques to help clients work towards their goals.
- Working with clients to access our wide range of resources to help them manage after crime.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 3 hours per week, for at least 12 months.
- Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
- Undertake a DBS check & be part of the DBS update service.
- Be able to provide two satisfactory references.
- Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex
Hearing Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county, for the benefit of the hard of hearing and deaf population. We are now on the lookout for a passionate Hearing Aid Maintenance (HAM) Volunteer - Uckfield, to join our cause on a voluntary basis.
About the role
Volunteering as a HAM Volunteer offers an enjoyable opportunity to socialise and make new connections, all whilst contributing to the charity's vital services within the Uckfield community. You'll be involved in offering warm and helpful hearing aid maintenance services, along with sharing information and advice on hearing loss.
What you will be doing
• Meet and greet members of the public who visit HAM sessions
• Keep written records of help given
• Check and clean hearing aids
• Replace hearing aid tubing
• Check hearing aid batteries and issue replacement batteries
• Provide basic guidance on use and care of hearing aids
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a HAM Volunteer is the perfect opportunity! Let's make a difference together, as we're Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre, and locally where possible.
What we are looking for:
• You're friendly, enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks.
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Peer Support Volunteers to support our East Kent Peer Support service. You will be based at Ashford and, ideally, you will be able to commit 3 hours per week to volunteering.
You will receive training and regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.
About the service and role
The East Kent Peer Support Service currently run group sessions for service users in Ashford, Dover and Folkestone.
The role of the Peer Support Volunteer is to provide additional support at our Peer Support group sessions. This could be, for example, by empathising with potential clients about the difficulties that having a mental health problem can create, helping to set up the room, explaining the services that are on offer and how these can be accessed, putting people who are anxious at ease by welcoming them.
Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers.
What you will be doing as a Peer Support Volunteer
Peer Volunteering is an opportunity for people who have themselves used mental health services, to volunteer and support other people currently using mental health services.
As a Peer Volunteer you will have lived experience of mental health and support service users on a wide range of non-complex issues that can be easily and quickly resolved. You will bring added skills and experience to our service and add real value to our team.
You will support the following people and teams:
- Potential clients
- Rethink Peer Support Workers
- Volunteers
- Members of the public
- Visitors and other organisations
The role will include the following:
- Support the Peer Support Workers to run the group sessions e.g. by helping to set up the room and by welcoming people
- Help to create a safe space where people can share as much or as little as they wish to about their experiences
- Foster the principles of co-production
- Work with other volunteers who support the service
- Signpost people to services in the local area that meets their needs
- Describe and explain services that are on offer from Rethink Mental Illness and other local community assets that can provide help and advice relevant to people's needs
What will make you a great fit for this role?
- As a Peer Volunteer you will have lived experience of mental health
- Able to support service users on a wide range of non-complex issues that can be easily and quickly resolved.
- You will bring added skills and experience to our service and add real value to our team.
- Ability to empathise with others
- Good communication skills
- Reliable and punctual
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex Hearing
Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county, for the benefit of the hard of hearing and deaf population. We are now on the lookout for a Hearing Aid Maintenance (HAM) Volunteer – Peacehaven & Newhaven to join our cause on a voluntary basis.
About the role
Volunteering as a Hearing Aid Maintenance (HAM) Volunteer - Peacehaven & Newhaven offers an enjoyable opportunity to socialise and make new connections, all whilst contributing to the Charity's vital services within the Peacehaven & Newhaven communities. You'll be involved in offering warm and helpful hearing aid maintenance services, along with sharing information and advice on hearing loss.
What you will be doing
• Meet and greet members of the public who visit HAM sessions
• Keep written records of help given
• Check and clean hearing aids
• Replace hearing aid tubing
• Check hearing aid batteries and issue replacement batteries
• Provide basic guidance on the use and care of hearing aids
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a Hearing Aid Maintenance (HAM) Volunteer - Peacehaven & Newhaven is the perfect opportunity! Let's make a difference together, as we're Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre and locally.
What we are looking for:
• You're friendly, enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks.
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Purpose
An Oxfordshire Youth Hospital Navigator Volunteer will provide support to Oxfordshire Youth staff and young people within our Hospital Navigator scheme. The post holder will passionately believe in the potential of all young people to achieve their goals.
An Oxfordshire Youth, Hospital Navigators Volunteer will be an advocate for young people.
Oxfordshire Youth Hospital Navigators Volunteers do not have fixed hours, but commit to flexible hours to suit their availability and staff needs. Shifts are available 7 days per week.
Join our dynamic team YPSA Team to coordinate the ground-breaking Intervention programme - Hospital Navigator. With an increase in the number of young people presenting at emergency departments due to serious violence, mental health issues, and substance abuse, we are addressing an urgent need for signposting young people to support services following discharge from A&E.
The Hospital Navigators will establish trust with young people who arrive at the JR hospital due to pre-existing concerns such as substance addiction, mental health issues, personal care, and violence itself. When in the hospital, there is an opportunity for the young person to reflect and be open to intervention. A volunteer in a dedicated Navigator role would request permission to refer the young person to a third-party agency that can provide the necessary specialist support. This moment may assist in redirecting the young person back into the community via a different pathway. The volunteer would connect them with a local support agency/charity that would assist them in reintegrating into the community, building resilience, and providing mentoring to prevent repeat occurrences that could lead to their hospitalisation.
The Navigator Coordinator will supervise Hospital Navigator volunteers. Once the navigator has gained the young person's trust and agreement, they will prepare an assessment and referral form that includes the type of difficulties, services available for referral, and the type of communication the client prefers.
Main volunteering duties
● Work within a busy A&E and the Medical Assessment Unit (MAU) within JR hospital setting
● Liaise with the triage nurse team once people are medically cleared, to screen and offer signposting to appropriate services outside of the hospital
● Liaise with the A&E rapid response team to identify patients readmitted multiple times, and offer information to try to help reduce further re-admission
● Require administrative skills and be able to use IT, including finding out information from the internet on where and how to access services.
● Work within a team of people including doctors, nurses, and physiotherapists.
● Some important skills include good communication with people, and the ability to listen and build trust in a relatively short time frame.
This role profile is subject to amendment following discussion with the post holder and daily tasks will be determined by the needs of the young people and staff.
What you will gain
You will gain valuable experience and receive high-quality training to ensure you feel confident and motivated to support different aspects of Youth work. You will learn about teamwork, building and maintaining groups and recognising group dynamics.
Available training includes Safeguarding Levels 1 and 2 and GDPR. In addition, it will be possible to have further discussions about available opportunities for a Diploma in Youth Work Practice. Please note that some of this training is mandatory and you will only be able to volunteer if you complete this training.
All volunteers must undergo a DBS check.
Equipment will be provided.
Support for You
● Training and development opportunities in safeguarding level 2, self-harm and trauma-informed training, Mental Capacity Act, GDPR, Motivational interviewing and suicide prevention.
● Networking and social opportunities to meet sector partners and staff members.
● Ongoing day-to-day support and guidance from your team.
● Regular one-to-ones with a member of OY staff appointed to support you during your time with us.
Skills Required
We welcome volunteers over 18 years old and from all backgrounds and levels of the community. No previous experience is required, just an enthusiasm for getting involved.
However, we are looking for volunteers to demonstrate the following key skills and abilities:
● Good administration skills
● good communication and interpersonal skills
● impartiality, fairness and the ability to respect confidentiality
● an ability to ensure decisions are taken and followed up
● good time-keeping
● using your discretion and sensitivity for others
● a commitment to the organisation and the role
Applications will be reviewed as and when they are received.
To apply, please send a copy of your CV accompanied by an application form to or recruitment team, alternatively, visit our website for more information.
Shortlisted candidates will be invited to an interview to meet the team and find out more about the programme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Service: Perinatal Support for Partners Service
This is a service that offers fathers and non-birthing parents, who’s partner is being supported by the West London perinatal mental health service, an evidence-based 1:1 assessment to support their mental health and wellbeing. The service signpost partners to relevant services (including a PSFP peer support group).
Role Description:
To support our PSFP Service with a variety of tasks such as conducting a 1:1 assessment, (which includes onboarding to the service), co-facilitating monthly peer support groups, signposting and helping partners to access other organisations, taking care of our inbox emails and other administrative duties.
You can download a PDF of the full role description below.
Main responsibilities:
To work closely with our PSFP caseworker supporting referral enquires & service-users in accessing this service. Co-facilitating a monthly peer support group.
Tasks:
- To answer emails and enquiries for the service within our service level agreements
- Triage clients for the service through an onboarding process.
- Co-facilitate a monthly peer support group
- Provide support to our PSFP caseworkers, as and when needed
The type of person we are looking for is:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential:
- An interest in supporting those with mental health needs to access PSFP
- An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems
- Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.
Desirable:
- Customer Service experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity, (i.e., friends and family)
- Previous involvement with local community groups/networks
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
- 6 hours per week, during our core hours of 10am - 4pm.
- Please indicate your preferred volunteering day(s)/time(s) on your application
- We request a minimum commitment of 3 months of volunteering after the completion of your induction
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed
Why Volunteer at Hammersmith, Fulham, Ealing, and Hounslow (HFEH) Mind?
Volunteering at HFEH Mind is a fantastic opportunity to contribute to the work of a leading national mental health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will be treated as a core member of the team from day one and be surrounded by supportive and knowledgeable colleagues fighting for mental health.
What’s in it for the volunteer?
Volunteering opportunities have been a route into paid employment within our organisation for many of our previous volunteers. However, the skills and experiences you will gain are likely to support applications for paid employment within the sector more broadly, as well as further training and education opportunities (e.g., Business courses, social work, mental health qualifications).
We are keen to foster the individual strengths and interests of volunteers. With the support of the PSFP Team, we will work with you to ensure that your volunteering experience is meaningful and valuable, whilst balancing the requirements of delivering the service.
The client requests no contact from agencies or media sales.