Services manager jobs in chelsea harbour, greater london

Fundraising Trainee

Two Year Contract

Up to £22,000 per annum, plus cost of a CoIF or CIM qualification+ benefits (including 25 days annual leave and pension)

Leatherhead (flexible working options available)

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a highly driven and engaged individual who will be given the support and professional autonomy to start or build their career in fundraising.

You will have the opportunity to join an ambitious organisation and work alongside experienced professionals within a highly supportive team. We are a learning organisation and if successfully appointed, we will fund and support you with gaining the Institute of Fundraising Certificate, which is a fantastic opportunity. The Certificate helps fundraisers become more confident and understand how to make a genuine difference.

Reporting to the Director of Fundraising and Engagement you will support the Fundraising and Engagement team on a range of activities and projects to gain a breadth of experience of all fundraising, communication and marketing disciplines, and gain a rounded view of charitable fundraising and the role fundraising plays in charities.

This role will particularly suit an individual who is just starting out on their fundraising career or has been an intern or volunteer in a fundraising department, and/or someone who enjoys building relationships, thinking on your feet, is proactive, organised, enjoys being challenged and are motivated to try new things and contribute ideas.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated, enjoy working with others
• A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Applications will be particularly welcome from those who have experience of building relationships, or interned/volunteered in a fundraising department.

What we offer:

We have a range of fantastic benefits that we offer our employees. Please visit our website for details

How to apply:

Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

As a CQC registered organisation, it is an expectation that all Rainbow Trust employees are fully vaccinated against Covid-19 (unless medically exempt).

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation. Registered Charity No: 1070532

Chief Executive Officer

Enfield, EN1 1DW (Hybrid)

£70,000

Permanent, full time.

This organisation is the leading provider of advice, dementia care and support, day care, fitness and frailty support services in the diverse North London borough. Its mission is to improve the lives of older people in Enfield by ensuring they are valued, active, connected, and able to live the life they choose.

The organisation is seeking an experienced, driven, and strategic CEO to lead its team of 79 staff with passion and energy. This is an exciting time, as a landmark project is underway, creating significant opportunities to expand its offerings with a new bespoke facility. The new Chief Executive Officer will drive the execution of strategic objectives, oversee financial and operational management, and grow the organisation's footprint through income generation and service development.

To be successful, you need:

• Proven senior leadership experience as a CEO or similar senior level, with a strong track record of managing teams, working with a board, operations, and strategy in a charity or relevant sector.
• A strong background in successful fundraising, securing grants, and forging strategic partnerships, with expertise in diversifying income streams.
• Demonstrable experience in financial management, including budgeting, cost control, and oversight of financial reporting.
• Extensive experience in developing and maintaining effective relationships with key stakeholders, including local authorities, funders, and health and social care partners.

Prospectus is supporting the organisation in the recruitment for this role. For more information on the role and how to apply, please redirect to our website.

The organisation is dedicated to creating a recruitment process where everyone feels supported, respected, and able to thrive. It is happy to make reasonable adjustments to ensure all candidates can fully participate in the application and interview process.

Recruitment Timetable

Deadline for applications: 15th June

Interviews with Prospectus: 24th - 26th June

Interviews with the Panel: 7th July & 14th July

Recovery Support Team Leader Location: London Salary: £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery Support Team Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway. While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice). Forward Connect is a peer-led mutual aid community of like-minded people who are making good progress in their own journey – this could be people in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions. The role is Hybrid. There is no set base but travelling is needed to Islington (London) as will require regular weekly visits to the 3 better lives buildings and occasional cover of weekend shifts in this area. You will also need to travel to units within their geographical areas which does include prisons and community projects. Some travel may be covered by the Forward Trust depending on your base, but ideally you should be based within 20 miles of Islington. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances. Checks will require you to provide information on the below: Yourself (personal information, financial information, police information, criminal history) Your family (parents, parents’ partners, siblings, partner(s), children) Co-residents Associations that may cause a conflict of interest with your role or the prison service. Background checks across police information systems on you, your family and other associates Credit reference checks Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service) Other government and overseas agency or police checks. The Ideal Candidate Essential Skills and Experience Flexibility to meet the needs of the service as it develops. A positive problem solving approach with the ability to focus on key issues quickly and clearly. Effective negotiating and influencing skills. Previous experience of developing and implementing service improvements. The ability to engage effectively with the client group. Experience of developing partnerships with employers and running a job brokerage service. Experience of supervision work of others and proven human resources management skills. Understanding of the voluntary sector. Understanding of and sensitivity to diversity and equality issues. Working knowledge of using Microsoft office packages and databases. Commitment to 12 steps interventions and treatment approach. Knowledge of the use of database monitoring systems. Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes. Knowledge and experience of Disciplinary procedures and policy, demonstrable in the management of people and performance Desirable Skills and Experience Experience of strategic partnership building. Lived experience of Recovery. A thorough understanding of Service user led support groups and their role in maintaining ongoing recovery. Understanding of the human resource and finance function within a contract setting. To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

We are looking for the next Head of Operations (Events and Access). Internally, this job is known by its historical title, Yeoman Usher of the Black Rod.

The Head of Operations (Events and Access) acts as the deputy to the Lady or Gentleman Usher of the Black Rod. This post assists with the planning, coordinating and executing of events held in the House of Lords, and in areas shared with the House of Commons. The Department also has responsibility for access to the precincts of the House and is responsible for assessing and advising on the impact of major building works on access. 

As The Head of Operations (Events and Access) you will support Black Rod in the day-to-day operational delivery of all Black Rod’s responsibilities and act as Deputy to Black Rod. This includes having oversight of access policies and admission of visitors, Incident Management and leading and managing allocated projects that impact on access to the House and its precincts. 

The postholder also has participation in ceremonial functions, including the Lord Speaker’s daily processions, and other events as well as detailed planning and coordination, under the direction of Black Rod, of allocated areas of responsibility within ceremonial events in the Palace of Westminster.

If this sounds like something you would like to hear more about, please apply below.

What we’re looking for

• Experience of managing and improving complex services with multiple stakeholders 

• Experience of delivering projects and programmes, ideally with an access and security dimension. 

• Expertise in planning and coordination of high profile multi-agency events. 

• Strong inter-personal skills and the ability to build and maintain effective working relationships; and to influence and operate with diplomacy and personal credibility among a wide range of internal and external stakeholders ideally within a political environment.

• Experience of representing an organisation both internally and externally to senior stakeholders and at public events.

The job description provides full details about the role and what we are looking for.

What you’ll get in return

• 30 days annual leave (increasing to 35 after one year’s service)
• Generous civil service pension schemes
• Parliamentary health and wellbeing service
• An opportunity to witness history in the making

Please complete your online application by 23:55 on Sunday the 15th of June 2025. Interviews are expected to be w/c 14th of July.

If you require any reasonable adjustments during the application process, please contact us.

The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. The House of Lords is an inclusive employer and is committed to becoming an even more welcoming, inclusive and diverse organisation. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. 

Contract: 4-year fixed term contract until 30th July 2029
Job type: Part time
Salary: £27,533 per annum (£11,013 pro rata)
Hours per week: 15 per week
Department: Adult Services – Psychological Support Services
Location: 1 day a week on rotation at each Local Citizens Advice premises (Brent, Wandsworth, Westminster, Kensington & Chelsea) & 1 day a week remote.
 
Are you an experienced administrator who is passionate about supporting people experiencing mental health and financial challenges? Join us!
 
This is an exciting opportunity to work in a new and innovative suicide prevention service. The service has been designed to provide a more joined-up approach to supporting those experiencing mental health and financial difficulties by providing mental health support in local Citizen’s Advice premises. The Team Administrator will be a vital part of the multi-disciplinary team delivering administrative and secretarial support. They will also have the opportunity to develop their skills in supporting people facing mental
 
You will:

• Provide admin support to the team and service users
• Process referrals and book appointments
• Act as first point of contact via phone, email, and face-to-face
• Manage data entry and maintain accurate records
• Carry out secretarial tasks (e.g. word processing, scanning, Excel)
• Take and distribute meeting minutes
• Support HR functions such as recording leave and sickness
• Ensure confidentiality and professionalism at all times
• Attend team meetings, training, and supervision sessions
• Promote equality, diversity, and a respectful work environment

About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
 
Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

 
REF-221694

We are looking for a thoughtful, relational and data savvy Individual Giving and Philanthropy Lead to strengthen and grow our community of supporters. This is an exciting opportunity for a fundraiser who wants to take ownership of a key income stream, shape strategy and bring creativity and care to supporter relationships.

This is a hands-on and strategic role that blends relationship building, storytelling, data management and fundraising techniques. You’ll work closely with the CEO, trustees, the corporate partnerships lead and our communications lead to develop a supporter care programme that reflects our values, grows engagement and ultimately increases income. You will also begin to develop our major donor strategy, with support from senior leaders and existing networks. Due to funding for this post, you will split your time between raising funds for Pecan’s Southwark Foodbank, as well as Pecan’s other programmes and community services, and you will liaise closely with colleagues across both these areas.

You will need to be confident in working independently, but you will be backed by a supportive and engaged senior team who understand the importance of fundraising and want you to succeed.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:
Working with the CEO, trustees corporate partnerships and communications team, your main responsibilities will be:

• Individual Giving and Donors: develop, manage, monitor and improve the individual giving fundraising portfolio - with the initial aim of generating in excess of £250,000 per annum from individual giving. 
• Relationships with local churches and their congregations: work with the trustees and senior leadership team to deepen our relationships with out (cross denominational) member churches and to build links with additional churches in and near the area and local umbrella Christian organisations. 
• Relationships with local institutions: work with other local institutions such as schools and business to find individual donors who will financially support Pecan's work. .
• Fundraising Appeals: coordinate fundraising appeals including the Pecan and Foodbank Christmas fundraising campaign, Big Give Campaigns, and other appeals across all income and media streams.
• Fundraising Systems and Processes: Oversee our fundraising systems and processes using our new CRM (Beacon) to ensure data is accurate, GDPR compliant, segmented and usable for effective analysis, reporting and engagement. 

Key Requirements (specific skills, qualifications required):

• Proven experience in individual giving fundraising, including appeals and donor journeys.
• Experience managing and stewarding a portfolio of regular and one-off donors.
• Experience of using and maintaing a fundraising CRM (e.g. Beacon, Raiser's Edge, Donorfy, Salesforce), including data segmentation and analysis.
• Experience writing compelling donor communications (letters, emails, thankyous, updates). 

Desirable knowledge/expertise

• Exposure to, or experience with, major donor fundraising (e.g. researching prospects, supporting cultivation or stewardship).
• Understanding of Pecan's values and how they shape organisational culture.
• Knowledge of Peckham and the London Borough of Southwark.
• Member of the Chartered Institute of Fundraising or similar professional body. 

Please read the Job Description for more information.

Closing Date: Monday 16th June 2025, 9am

Interview Date: Week commencing Monday 23rd June 2025, Details TBC 

Start Date: ASAP

Production Lead
Contract: Fixed Term contract to 31/3/26, potentially permanent pending confirmation of continued funding.
Salary: £35,500 - £43,000 per annum (pro rata), plus Into Film benefits
Location: London, UK (Hybrid working and office based as required, with some travel across the UK)

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent. 

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

An exciting opportunity to join Into Film and lead on the production of all audio-visual content for the UK’s foremost film education charity. Overseeing an in-house production team of six, the Production Lead will work closely with colleagues from across the organisation to identify, develop and deliver an exciting and wide range of content for classroom resources, social media channels and the Into Film website.

The role is initially available for a fixed term through to 31st March 2026, but may become permanent pending continuation of funding.

Main Responsibilities:

• Work closely with the Joint Heads of Programme and Head of Marcomms to identify audio visual requirements in support of the Into Film strategy, including income generation. 
• Lead on planning and allocation of work for a team of six, supporting on and leading projects as required.
• Oversee departmental production budget, and budget from commissioning departments, ensuring that expenditure is planned, tracked and evaluated. 
• Plan for and manage freelancers in support of production activity as required.
• Manage Production Team, identifying where support, training and development are required to ensure a flexible approach to producing a diverse range of audio-visual content. 
• Ensure that statutory regulations in the provision of film and media content are complied with (safeguarding and child protection, GDPR etc.). 
• Ensure that all audio-visual content is legally compliant and rights are cleared for use on specified channels. 
• Oversee production on key projects including the Into Film Festival and the Into Film Awards. 
• Ensure that Into Film audio-visual content reflects the diversity of its audiences, including teachers, young people and children from under-represented backgrounds and communities. 
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• A minimum of two years’ experience of team management in a fast-moving production environment. 
• Experience of audio-visual content production and post-production, including for social media.
• Extensive experience of working successfully and collaboratively with senior colleagues from across an organisation to plan and produce audio-visual content.
• Experience of managing individual project and departmental budgets. 
• Good working knowledge of rights and compliance issues in relation to audio visual production. 
• Confident, creative judgement, including experience of feeding back on briefs, scripts and edits, and taking responsibility for project sign-off and delivery. 

Desirable:

• Experience of producing audio-visual content for an education and/or youth audience.
• Experience of editing audio-visual content using Premiere Pro.

Into Film employees enjoy the following benefits:

• Annual Leave – 28 days (pro–rata), including 3 days to cover office closure between Christmas and New Year
• Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Support for professional qualifications – money towards courses and/or study days, if relevant to role.
• Interest–free non–essential study loans.
• Interest–free bike/scooter/travelcard loan.
• Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion).
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non–contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 9:00am, Monday 30th June 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

Northwick Park Hospital

Closing date: 10 June 11pm

Ref: EDN-251

Are you a collaborative, compassionate and highly organised individual with a proven record of supporting children and young people, working in partnership with other agencies and the ability to work to a high standard?  Do you have experience of working with ‘high risk,’ vulnerable young people and have a flexible, empathetic approach to your work?

If so, St Giles is looking for an Emergency Department Specialist Caseworker to join us and work on a vital hospital-based service aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at Northwick Park Hospital.  Here, you will provide vital support for those young people admitted to emergency departments right through to their discharge back into the community.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

Working as part of a multi-disciplinary team to identify and assess young victims of violence, you will also provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community.  You will produce support and risk management plans based on your assessments and also deliver a holistic support service, working solo or with colleagues as the situation dictates, to each client.  This will include providing practical guidance with social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, DIY work and cleaning.

We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as police, children’s services and local authorities, while closing cases efficiently and positively, identifying a referral route for children and young people that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future is also an essential aspect of the role.

What we are looking for

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families

• Substantial experience of providing support, advice and advocacy and of using support plans

• Substantial experience of assessing the needs of CYP who are at risk of significant harm

• Proven record of engaging successfully with ‘challenging’ young people

• A working knowledge of relevant services for young people and their families in the service provision area (mainly North and West London but potentially further

• Excellent interpersonal and communication skills, both verbal and written

• A flexible, collaborative and professional approach to your work

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 10 June 11pm

We are recruiting for a Senior Bid Development Officer to join our team in London; the scope on this job involves….

Job Title: Senior Bid Development Officer

Location: National, homeworking with a requirement to be based at our Head Office (Vauxhall) a minimum of once a fortnight
Salary: £43,627.32 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full-time, Fixed term (until September 2026)

Hours: 37.5

An exciting opportunity has arisen to join Refuge’s Development Team. The team focuses on working collaboratively with local and national government commissioners to influence service design, and secure statutory funding for our national network of domestic abuse and violence against women and girls (VAWG) support services; this involves competitive commissioning for all our services.

We are seeking a Senior Bid Development Officer to support future sustainability, growth and development for Refuge within the VAWG sector.  You will work as part of a small but dynamic Development Team; identifying and assessing opportunities, working collaboratively to facilitate the design of services, and producing compelling and persuasive written material in response to complex tender opportunities.  Understanding the needs of both our service users and our commissioners will be critical to ensuring success in this role.

Closing date: 9.00am on 23 June 2025

Interview date: 30 June 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Hours: 25 – 35 hours per week. All hours to be worked between 9 – 5 Monday – Friday. We will consider full days or shorter days to meet personal commitments.

Contract: Permanent 

Responsible to:  Information & Advice Manager 

Location: White House Community Centre, Hampton and at community locations / homes across the London Borough of Richmond upon Thames. Some home working is also possible in line with Hybrid Working Policy. 

Salary: £28 – 33,000 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes. 

Work as part of a team giving great support to local older people 

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year. 

Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing.  

We currently have an excellent opportunity for a Welfare Benefits Advisor to join the team.  The role will include: 

• Providing welfare benefits & financial advice, including advising older people on the financial support available, making applications on their behalf and following through applications to result.

• Providing Information & Advice on other topics older people require support with.

• Providing support via home visits, over the phone and in community settings.

We are looking for: 

• Experience of giving information & advice.

• Experience of welfare benefits advice work and completing benefit forms.

• Good understanding of the welfare benefits system for older people.

Access to a car is required.

Please click redirect to recruiter to be taken to our website for the job description and how to apply. We will interview as and when we receive suitable applications.

Support Coordinator

This is an exciting opportunity to join the team in Coventry. 

We’re looking for enthusiastic, motivated and well organised individuals to join the organisation delivering a comprehensive Stroke Recovery Service across the region.

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

Position: S11287 Stroke Support Coordinator

Location: Home-based, Coventry. However, extensive travel will be required as part of this role (will include team meetings and other work-related meetings)

Salary: Circa £21,948 per annum per annum (FTE circa £27,400 per annum)

Hours: Part-time, 28 hours per week hours per week

Contract: This is a fixed-term contract until 31 March 2026. Service are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 22 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 June 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

• Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.
• Providing personalised information, advice and support to address any needs identified.
• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
• Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

You will:

• Have a background in a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience of working with people who may have additional communication support needs.
• Have the ability to use basic Microsoft system.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Compliance, Risk, Audit and Safety Officer

Location: Central Office based in Islington and hybrid with regular service visits

Salary: £35,700

Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00 with flexibility around these hours as required

About the role

This is an exciting opportunity to join our highly skilled and dedicated Compliance, Risk, and Audit team. The team compromises a Director, Head of Service, and 3 experienced officers, with this role completing the team as the 4th officer. Although the team is small in size, they deliver work of significant depth, strategic importance, and exceptional quality across SIG. They play a vital role in supporting SIG's strategic direction through its commitment to high standards of Governance, Regulatory Compliance, Risk Management, and Continuous Improvement.

As we have an increasing focus on integrated safety and assurance framework, this role contributes to maintaining a safe and transparent working environment, to help protect and empower staff, residents, and participants, whilst fostering a culture of continuous improvement. In this role, you will drive professional and effective compliance, risk, audit and safety standards, policies, and processes which embed systems which can be used to develop a safe and inclusive environment for all. You will deliver support in data protection, health and embed frameworks throughout SIG which are in line with regulatory and legislative change. 

• Review reported AINMs and Safeguarding alerts and work collaboratively with teams to implement effective remedial actions, supporting future mitigation
• Conduct regular service visits and team meetings, focusing on safety reviews, training, and provide practical, informed guidance during these engagements
• Manage data and analyse trends, creating high quality reports, which are clear and readable
• Facilitate and support organisational complaints processes to ensure adherence to policy, timescale, and best practice
• Investigate and lead on whistleblowing concerns and assist the audit and compliance team, champions, Managers, P&C and other relevant teams in acting appropriately on concerns raised and protecting the whistleblower

About you

• Previous experience in complaints and incident handling, safeguarding, data protection, and audits
• Previous experience in governance systems and structures which could include auditing, risk management, investigations, and report writing
• Previous experience in managing quality standards
• Working knowledge of health and safety processes and procedures
• IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
• Ability to write reports in a clear, readable format
• Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment and meet deadlines
• Awareness and understanding of the impact of stigma and marginalisation on people who have multiple complex needs
• Working knowledge and experience of up-to-date legislation in health and safety in care and support settings, and ability to continuously monitor

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We are looking for a Head of Safeguarding to join our team. You will be responsible for the strategic leadership of safeguarding for the organisation. You will work closely with the Safeguarding Manager to manage safeguarding concerns across the IntoUniversity network and provide crucial safeguarding support and guidance to frontline staff who deliver the IntoUniversity programmes. You will be responsible for developing our policies and practices to ensure we comply with our legal duties and operate in line with best practice. You will work closely with the Director of Programme Delivery and Operations to ensure our operational health and safety practices and policies are designed to keep young people safe and you will oversee our Boarding School Bursary Manager who leads on our partnership with Royal National Children’s SpringBoard Foundation.

The role at a glance

Contract: Permanent, this role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Application deadline - 9am Monday 23rd June 2025

Interview day (in-person) - Friday 4th July 2025

Start date: As soon as possible, to be agree with the candidate

Working hours

9:30 to 18:00 , Monday and Thursday
9:00 to 17:30, Tuesday, Wednesday and Friday.

(Some additional weekend & unsocial hours will be required)

Location

The successful candidate may be based at an IntoUniversity centre in any of the following cities: 
Bristol, Leeds, London, Nottingham
Bradford, Birmingham, Coventry, Manchester, Middlesbrough, Oxford, Southampton, Weston-super-Mare

Occasional travel around the IntoUniversity network as required

Salary

Non- London post: £46,000 

London based post: £48,700 (inclusive of London contribution)

Salaries will be pro-rated for a part-time member of staff

Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

• Community Housing Assoication
• Opportunity to lead a finance function alongside the Head Of Finance

About Our Client

Founded in 2007, Phoenix Community Housing is a not-for-profit resident-led housing association based in south London. Their approach empowers tenants and leaseholders to take a central role in decision-making and they have more than 3,500 shareholding members. The Chair is a Phoenix tenant and residents form the largest group on their Board.

Phoenix Community Housing own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. They are committed to ensuring that their residents can enjoy warm, safe and dry homes while also working with a range of partner organisations on initiatives to benefit their community.

Phoenix Community Housing also have an active development programme, focused on high quality and sustainable design, and have won a number of architectural awards. They are the largest employer in the south of Lewisham with over 270 staff.

Job Description

Job Purpose

As a Financial Controller, you will be responsible for delivering professional customer service, work collaboratively across the organisation, and contribute to the success of the corporate plan. You will actively support residents and the community, promoting a One Phoenix approach and focusing on providing excellent homes and services while upholding the organisation's values.

Financial accounting

• Oversee payments, purchase ordering, accounts payable, and ensure accurate recording of transactions in the general ledger.
• Lead the annual statutory audit, prepare statutory accounts, and coordinate with external auditors.
• Manage tax returns for Phoenix community Housing and subsidiaries (VAT, Corporation Tax) and ensure compliance.
• Approve monthly payroll with People Services, reconcile salary/pension accounts, and ensure control accounts are cleared.
• Prepare and monitor cash flow forecasts, process journals, and oversee company insurance administration

Management Accounting

• Collaborate with finance business partners to provide consolidated monthly accounts, financial statements, and cash flow reports.
• Assist the Head of Finance in finalising all financial reports for the Executive Team and Board

Reporting

• Participate in the annual budgeting process and update the business plan until Board approval is obtained.
• Assist the Head of Finance in preparing and submitting regulatory statutory returns to the Housing Regulator, Financial Conduct Authority, and Companies House.
• Regularly review and maintain the Chart of Accounts to meet the organisation's reporting needs.
• Ensure internal compliance with the delegation scheme, report emerging issues, and update the Asset and Liabilities Register.
• Lead or participate in internal audits and stay updated on accounting standards to ensure compliance with best practices.

Rent & Service Charge

• Manage the Rent and Service Charge Accountant to ensure proper accounting of rental and income transactions in compliance with regulatory standards.
• Inspire and drive team performance, ensuring development, target achievement, and value for money principles.
• Contribute proactively to residents and the wider Phoenix community Housing, fostering a collaborative environment.
• Take ownership of key performance indicators (KPIs), ensuring positive outcomes and cross-team collaboration.
• Commit to ongoing training, model professional behaviour, and adhere to Phoenix Community Housing values, policies, and regulation

The Successful Applicant

• Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW, CIPFA etc)
• Significant experience as a senior member of a finance team within the Social housing Sector
• Experience of preparing VAT under the partial exemption regime, and a VAT shelter
• A positive approach to excellent customer service, care delivery and a commitment to quality
• Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a Mid sized Housing Association is preferable).

What's on Offer

We would like to offer the successful candidate:

• £73,751 per annum
• Hybrid working, with 2 days in the office
• Access to a wide range of perks and discounts
• Employee assistance program.
• Cycle to work
• Healthcare scheme

Contact
Eze Ewuzie
Quote job ref
JN-052025-6747594Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.