Services manager jobs

Join Oak Hill College's Facilities and Site Team

Oak Hill College is seeking a highly organised and detail-focused Facilities and Site Administrator toprovide vital administrative and coordination support across our estate, accommodation, and facilities services.

Reporting directly to the Facilities & Site Manager, you will take responsibility for the day-to-day systems that keep our site compliant and efficient. This includes maintaining accurate records, scheduling statutory inspections, and ensuring essential processes are delivered to a high standard. Alongside this desk-based work, you will also carry out practical checks around the site, such as fire safety and routine facilities inspections, helping to ensure our estate remains safe, well managed, and fit for purpose.

In addition, the postholder will also act as our Safeguarding Officer. This is a small part of the role, but an important responsibility for which full training and support will be provided. 

We are looking for someone who is thorough in following procedures, proactive in spotting gaps, and confident in suggesting improvements to enhance the way we work. You will combine attention to detail with a forward-looking approach, contributing to a college environment that is well-run, compliant, and continuously improving.

In many circumstances, you will be the first point of contact when visitors arrive at the College, so a first-class customer-oriented approach is essential. 

If you enjoy balancing structured administrative tasks with practical checks and want to play a key role in the smooth running of a purposeful college environment, this role offers both responsibility and variety. Please get in touch - we would love to hear from you. 

The Role

The Facilities and Site Administrator provides vital administrative, coordination, and hospitality support within the Facilities and Site Team. The role exists to ensure the smooth day-to-day running of the college estate, accommodation, and facilities services, enabling the Facilities & Site Manager to focus on compliance, strategy, and operational oversight.

The role also covers the receptionist desk - usually two days per week. 

About Oak Hill

Oak Hill College is a theological college, based in North London, that offers the space, practical training, and supportive community needed for Christian leaders to thrive in ministry. Our full-time and part-time courses are designed to sustain a lifetime of faithful and joyful service. 

Founded in 1932, the College offers courses from Level 4 (Foundation Award) to Level 7 (Postgraduate) validated by Durham University as part of the Common Awards Scheme.

The role will be based in the original manor house on site, which is located alongside an impressive range of facilities and accommodation in around 60 acres of gardens and parkland. The College is marked by its welcoming community, where staff and students are valued and supported.

Hours

Full Time – 37.5 hrs per week, 52 weeks per annum. Some overtime will be required in busy times of the year and for attending events. You will be given 24 days holiday plus statutory bank holidays.

Location

Free on-site parking is provided and an excellent free lunch during term time. 

Salary

£28,000 to £32,000 – depending on experience, with a generous matched pension scheme. We also have a life assurance scheme. 

Start Date

From Mid-October 2025 or as soon as possible thereafter.

Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.

This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy and are actively expanding and developing the support and services that we provide. 

We are looking for a dynamic and driven Business Development Manager who can spearhead our fundraising initiatives, lead the development of new projects and support organisational change to facilitate the growth of our services.

You will be part of the Senior Leadership Team, playing a pivotal role in shaping the future of our organisation to maximise the positive impact that we have on our client’s lives.  Starting with a strong foundation to build upon, you will lead on fundraising activities and service development to support our exciting new strategy.

The role will include:

· Develop and implement fundraising strategies to enable us to diversify our funding and become more sustainable

· Identify and evaluate opportunities for new projects, leading on the development of proposals, timelines and budgets

· Work closely with the senior leadership team to identify areas for growth and increasing capacity

· Support the growth of the organisation and change required to deliver our fundraising strategy 

Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.

Salary: £28,000 FTE

Hours: Full time – 35 hours per week

Days and Times: Monday to Friday, 9am – 5pm

Responsible to: Hospital Services Manager

Responsible for: Volunteers

Employed by: Age UK Hillingdon, Harrow and Brent

Contract: 1 year fixed term (with potential to extend)

Location: Ealing Hospital, 601 Uxbridge Road, Southall, UB1 3HW (map)

Closing Date: 12 noon on Thursday 18th September

Interviews: Wednesday 24th September

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

Are you passionate about helping older people live safely and confidently at home? We’re looking for someone caring, proactive, and motivated to join our team and make a real difference.

In this role, you’ll be a friendly face and a trusted support for older people as they leave hospital. You’ll help make the journey home smooth and safe, reduce the risk of falls or readmission, and ensure people feel confident and supported in their own surroundings.

This is your chance to work alongside hospital staff, community teams, and voluntary sector partners — bringing everyone together to create the very best outcomes for patients and their families.

What you’ll do:

• Support safe, timely hospital discharges and home visits
• Identify risks, recommend aids, and escalate concerns when needed
• Connect people with community and voluntary services
• Keep clear records and ensure every discharge is inclusive and person-centred

About You:

We’d love to hear from you if you are:

• Experienced in working with older people in health, social care, or community settings
• Confident in assessing needs and spotting risks in the home environment
• A strong communicator who enjoys working with patients, families, and professionals
• Organised and comfortable with record-keeping and reporting systems
• Compassionate, patient-focused, and committed to helping people live well at home

Centre Manager
 

We have an exciting opportunity for a Centre Manager to play a vital part in leading one of our residential centres, ensuring we deliver unforgettable experiences for children and young people aged 8–13. This role will oversee operations at our Ashbourne site in Derbyshire, contributing to the safe, smooth, and inspiring running of our centres.

Position: Centre Manager
Location: Ashbourne, Derbyshire
Salary: £35,000 depending on experience
Duration: Full-time, 37.5 hours per week, permanent
Benefits: 28 Days annual leave plus Public and Bank Holidays, Pension Scheme, Flexible working hours

Closing Date: Friday 19th September at 11.59pm

About the role:

As Centre Manager you will take overall responsibility for the site, its buildings, grounds, vehicles, and on-site team, ensuring our centres are safe, compliant, and welcoming. You will lead staff and volunteers, inspire strong teamwork, and play a key role in delivering exceptional residential breaks for children and young people.

Some of your key responsibilities will include:

• Overseeing the daily operations of the centre, ensuring compliance with Health & Safety, safeguarding, and risk management.
• Leading and managing the on-site team (Housekeeping, Maintenance, Catering, Team Leaders, and Volunteers).
• Managing budgets, resources, facilities, and contracts to ensure efficiency and sustainability.
• Developing and delivering land and centre management plans to ensure our facilities are safe, welcoming, and environmentally sustainable.
• Ensuring children enjoy nutritious meals, exciting activities, and a safe environment during their stays.
• Raising the charity’s profile within the local community, encouraging third-party use of our facilities and supporting local partnerships.
• Producing quarterly centre-based reports for senior leadership on H&S, incidents, and development projects.

About you:

We are looking for an experienced Centre Manager with strong leadership and operational skills, as well as a genuine passion for making a difference in the lives of children and young people.

You will have the following essential skills and experience:

• Excellent understanding of Health & Safety, safeguarding, and child-centred activity planning.
• Proven experience in facilities, land, or fleet management.
• Strong leadership and organisational skills, with the ability to manage and motivate a multi-disciplinary team.
• Financial awareness with experience managing budgets and resources.
• Confident communicator, problem solver, and decision-maker.
• A commitment to sustainability and green practices.

It would be desirable if you also have:

• A recognised Facilities Management or H&S qualification.
• Experience of working in child-focused environments.
• Food Safety Level 3 qualification.
• Previous budget management experience and commercial acumen.

About the charity:

The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.

Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.

You may also have experience in roles such as Facilities Manager, Operations Manager, Centre Director, Youth Centre Manager, Site Manager, Community Engagement Manager, or Children’s Services Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Working remotely from home across the four nations of the UK, occasionally co-working spaces, with occasional travel

Start date: As soon as possible (Autumn/Winter 2025)

Salary: £46,725 (F/T pro-rated for 0.8 FTE to £37,380)

Benefits: 38 days annual holiday FTE including bank holidays so that you can choose when to take them (30.4 days pro rata). Pension Scheme. Flexible working arrangements. Access to co-working budget

Hours of work: Part Time at 0.8 FTE worked flexibly around business needs at 28 hours per week

Contract type: Permanent contract

Do you want to play a vital role in supporting a charity who are reshaping the systems that support children and young people across the UK? Are you excited to drive growth of the charity’s research and design consultancy by identifying and securing new opportunities for funding and impact? Do you have the skill and experience to lead our responses to six figure competitive bidding processes?

Dartington Service Design Lab is a national charity that harnesses experience, cutting edge evidence and design to tackle the challenges children and young people face today, securing thriving futures for tomorrow. As we move forward with our refreshed strategy, we are looking for a new Bid Writing & Business Development Lead to join our dynamic team.

We are seeking an individual experienced in developing bids in response to tenders, research and consulting opportunities. The role will lead the end-to-end bidding process, from identifying and nurturing suitable applied research, evaluation, service and systemic design and consultancy opportunities. The role involves reaching out to and  fostering relationships with potential bid partners, developing compelling proposals (involving the wider team as required), managing bid submissions, adherence to compliance requirements and deadlines, and supporting the team with preparation for interviews.

This role is instrumental in expanding the organisation’s client base, enhancing our visibility, and fostering sustainable growth through effective business development strategies.

As a team, we operate remotely across the UK with regular project-related travel. Our staff work from home or when appropriate, together in local co-working spaces, and normally, a few times a year we meet as a whole team for a few days to develop and connect.

Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.

Candidates should be aware that, in line with our commitment to equity, we have made the decision not to negotiate regarding salary on appointment or progression. The evidence shows that negotiation of salary is an inherently inequitable process that marginalises women and those from racially minoritised communities. We do, however, have a transparent grade and scale structure for all those in the Lab which, based on organisational affordability and satisfactory performance in role, will result in an increase to salaries every two years up until the ceiling of that particular role’s banding.

The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.

If this sounds like you, we’d love to hear from you. Find out more in the Candidate Briefing Pack.

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

About the Role

As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:

• Carry out family needs assessments and co-develop personalised support plans with families.
• Build strong local relationships with health, education, and community services to ensure families can access the help they need.
• Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
• Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
• Work collaboratively with the Kentown team, sharing learning and best practice across regions.
• This is a home-based role with travel across Lancashire, Cumbria, and Manchester.

About You

We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:

• Experience working directly with children, young people, or families with complex needs.
• Strong communication and relationship-building skills with families and professionals.
• The ability to assess needs, coordinate support, and signpost families to the right services.
• Confidence in collecting feedback and supporting events or activities for families.
• A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
• A full driving licence and willingness to travel are essential.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience 

Job Description

An exceptional opportunity has arisen for an experienced and dedicated Clinical Lead to join our esteemed team in Edinburgh and the Lothians. We are seeking a committed professional with a clear vision for clinical excellence and the capacity to drive significant improvement within our organisation.

In this role you will:

• Play a pivotal role in advancing innovative clinical practice within a region renowned for its vibrant history and culture
• Lead, mentor, and support a multidisciplinary team of high-calibre professionals
• Contribute to the development and maintenance of exemplary standards of patient care
• Access ongoing professional development and clear pathways for career progression
• Work within a collaborative and forward-thinking environment

The appointed Clinical Lead will be responsible for:

• Providing guidance and inspiration to clinical teams to achieve outstanding levels of patient care
• Upholding and promoting best practices and continuous quality improvement
• Collaborating with internal and external stakeholders to foster innovation and implement strategic initiatives
• Ensuring that the perspectives of patients and staff are integral to decision-making processes

If you are committed to advancing healthcare standards in Edinburgh and the Lothians and are ready to lead with integrity and vision, we invite you to apply for this important position.

Additional Information

Salary: Circa £62,000 per annum depending on experience

Contract:Permanent, Full Time – 35 hours per week

Based: Marie Curie Edinburgh Hospice

Benefits You’ll Love

• Annual leave allowance 25 days plus 10 public holidays (pro rata) 

• Occasional Hybrid working

• Competitive Policy for parental/sick Leave

• Continuous Professional development

• Industry leading training programmes

• Season ticket loan for travelling to and from work

• Defined contribution schemes for Pension

• Marie Curie Group Personal Pension Scheme

• Loan schemes for bikes; computers and satellite navigation systems

• Introduce a friend scheme

• Help with eyecare cost

• Entitled to Marie Curie Blue Light Card

• Entitled to Benefit-Hub Discount Scheme

• Life assurance – for all employees

What we’re looking for:

• An accomplished and forward-thinking clinical professional, with demonstrable leadership experience
• A strong commitment to clinical excellence, patient safety, and staff wellbeing
• Outstanding communication and interpersonal skills, with a proven ability to enact positive change

Application Process

• Close date for applications: Sunday 21st September 2025
• Interview Dates: Monday 29th September 2025
• As part of your online application, you will be asked for a CV.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. You can make any requests via our Recruitment team.

Vibrance has exciting opportunities available for you to join the team as a Deputy Manager  to join our team based in Wood Green N22. You will join us on a part-time, permanent basis, working 25 hours  per week, and in return, you will receive a competitive salary of £18,230pa (£27,345 pro rata).

About the role:

Based in Haringey, London, is a supported living accommodation for up to 5 service users with staff on duty 24 hours a day. Staff are involved in supporting the service users in all aspects of their daily life, providing them with physical and emotional support in all areas of day-to-day life, both inside and outside the home e.g. personal care, meal times, recreation and leisure, attending medical appointments etc.

Responsibilities as our Deputy Manager will include:

• Deputising for the Manager in managing the staff, coordinating the delivery of all services to the Service Users and ensuring the requirements of the appropriate regulatory body are always adhered to
• Managing the care support provided to the Service Users in the absence of the Manager in a non-judgemental way based upon trust, honesty, transparency and professional standards
• Supporting Service Users with all daily living tasks and outings as appropriate and development reviews
• Supporting people when out in the community and promoting a better understanding and awareness of Learning
• Difficulties and Physical disability issues in the general community
• Assisting in ensuring all appropriate records are maintained, in accordance with the appropriate regulatory body
• Legislation, in both written, electronic and multimedia form as appropriate.
• Challenging institutional models of care and behaviour, encouraging and developing innovation

What we’re looking for in our ideal Deputy Manager:

We are looking for a candidate that has experience of delivering services to people with complex needs, who will ensure that the service users receive a high-quality service, ensuring that their individual sessions are planned, executed and monitored.  You will also need to ensure that all areas are delivered and maintained to a consistently high level, and that staff are encouraged to meet goals for service users and themselves.

You must be willing to work flexibly across our services when needed, and will have experience of managing staff, leading a team and conducting supervision, with a willingness to learn management skills as and when identified by your line manager. You must also have outstanding communication skills (written and verbal), both internally and externally and have a good understanding of Microsoft Office.

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

To join us as our Deputy Manager please click ‘apply’ now. We’d love to hear from you!

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time Permanent Basis.

As a Store Manager you will manage the day to day running of our Tonbridge Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: Unit 10, Angel Walk Shopping Centre, Tonbridge, Kent, TN9 1TJ

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Finance Business Partner (Property) 18 month FTC

Are you an experienced Finance Business Partner with property experience looking for a role where you can make a real difference in the charity sector? 

Mencap operates in over 1,600 properties in England, Northern Ireland and Wales. This includes providing personal support services for people with a learning disability in a variety of settings, housing management services across 250 properties, retail shops and offices.

We have a fantastic and rewarding opportunity for a Finance professional to support our property team for the next 18 months as they focus on delivering transformation in their processes. This role is a 30 hours fixed-term contract for 18 months, on a 4 day a week basis.

We have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office available within a reasonable distance, the role may be offered as home-based with some travel for team meetings. 

We are looking for someone who is a confident communicator with both finance colleagues and operational staff, adapting their style to their audience. Someone who is well organised, can prioritise their workload and have the ability to maintain accuracy and attention to detail while working to tight deadlines will thrive in this role. This role will work closely with property and operational teams to create strong financial planning for opex and capex. This will support

Mencap to deliver our services in quality properties, providing timely and accurate financial information to a variety of stakeholders. 

The successful candidate will use their experience in housing to work with teams to implement our new property management system and strengthen the financial processes, policies and reporting around our properties.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

What will it take?

In this role, you will need to bring

• Experience in a finance business partnering role within a Local Authority or social housing environment.
• Exposure to property transformation projects and a track record of providing financial support.
• Some understanding of social housing regulations and the financial reporting required.
• Great collaboration and communication skills, with the ability to work with teams to deliver service improvements. 
• A proactive approach to service innovation, customer engagement, and operational efficiency. 
• Part qualified or qualified by experience with finance qualifications.
• Excellent Microsoft applications skills i.e. Excel, Word, PowerPoint and understanding of finance systems. 

This role plays a vital part in supporting Mencap’s property strategy. If you're passionate about driving financial excellence and contributing to Mencap’s property strategy, this could be the ideal opportunity for you. Apply now – applications close on Sunday, 28th September. Interviews will be held via Microsoft Teams during the week beginning 6th October. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

.Job Purpose
The HR Manager is expected to be an integral part of the leadership team to manage the delivery of the HR strategy as well as maintaining and enhancing the HR service through business planning and projects, implementation of HR policy and providing day to day operational support on all HR matters.
Key Tasks
•
Provision of a comprehensive and responsive HR service providing advice, support, and guidance on a broad range of operational matters including recruitment and selection, employee relations, absence and change management.
•
Development of HR policy, procedures, ways of working and training resources to support the delivery of Hospice objectives, goals and values.
•
Working with managers and staff to undertake organisational change, workforce planning and organizational development and leadership initiatives.
•
To support the provision and analysis of workforce information, indicators and reports.
•
Manage support and coach the development of a HR Team consisting of HR assistant to oversee the HR systems and develop workforce dashboard/reports and manage support and coach the development of a Volunteer Co Ordinator
•
Ensure clear information is issued to the payroll service in respect of employee salaries/payments/banking details/personal circumstances, to enable smoot and efficient payment of monthly remuneration.
•
Ensure HR policies, practices and processes are up to date, effective and deliver the HR strategy and legal compliance.
•
Support and coach managers to implement and apply organisational policies and procedures, employee development including appraisals, personal development plans and succession planning.
•
Support and contribute to the development of management through coaching and mentorship
•
Provide HR support and guidance at investigation meetings and hearings, including supporting the preparation of cases, attendance and ensuring the production of formal minutes at hearings and support managers in drafting formal documentation, i.e. investigation letters, reports, disciplinary and grievance letters.
•
To seek out and contribute to improvements to the HR function and the service it provides.
•
Deliver HR project and provide support on business projects and initiatives.
•
To assess the organisation needs to determine the number and range of volunteers needed for different projects, recruitment and hiring processes, monitoring, and assessing volunteers progress and satisfaction, and the presentation of updates and data reports for Senior Management and the Board.
HR/JD/HR Manager/Aug 2025 2
•
To undertake the co-ordination of all HR administrative tasks ensuring all documentation is managed in line with the agreed standards and records are fully updated and maintained efficiently.
•
To take a key role in the recruitment and selection of all staff by supporting the development of key documents, e.g. job descriptions, person specifications, job advertisements, placing of adverts and supporting information and undertaking all pre-employment checks against agreed standards.
•
To oversee and update all information in respect of “job opportunities” at Halton Haven Hospice and the benefits of working for the Hospice on the Hospice website and social media.
•
To oversee the management, input and reporting from the HR systems ensuring accurate record keeping of information and provision of reports for managers.
•
Ensure systems are in place to keep personal information up to date and in adherence with compliance requirements including professional registrations.
•
To co-ordinate the log of HR policies, procedures and guidance documents overseeing update arrangements and dissemination of updated documents.
•
To ensure professional communications and information sharing with the full range of internal and external customers including staff, volunteers, managers, internal teams, training providers and Payroll.
•
To support the wider HR and volunteer function as required.
Key Working Relationships: To be able to influence and develop good working relationships at all levels of the organsaiton including:
•
Internal – Executive Team, Managers and all staff.
•
External – HR Networks and colleagues.
Policies, Procedures and Practice
•
Working with the Executive Team, proactively participate and lead in the review, development and implementation of Human Resources policies, procedures and guidelines to provide a quality, compliant and responsive service.
•
Provide advice, guidance and training to managers on all aspects of HR management, policies and procedures.
Employee Relations
•
Interpret employment legislation, terms and conditions and policy, providing comprehensive information, advice and support both verbally and in writing to line managers.
•
Advise and support managers and staff in relation to matters including disciplinary grievance, dignity at work, absence and performance management.
NOTE
The duties and responsibilities referred to are an outline only and may be changed in conjunction with the post holder, and in accordance with the needs of the Hospice. Offers of employment will be conditional and subject to pre-employment checks as deemed appropriate including identity, DBS, qualification, right-to-work, reference checks etc.
 

For Us Too (Thanet, Canterbury and Swale) is a local parent driven charity providing information, support and family focused social events for children with disabilities and their families.

We are looking to recruit an experienced Manager to lead this local parent driven Charity.

You will be responsible for leading the team of Family support officers and volunteers with the varied activities that the Charity provides, particularly regarding our supporting education program and supporting families with guidance on all aspects of their child’s wellbeing.

If you have relevant knowledge and/or experience of working within the area of children with disabilities and families, have experience of leading a team, are well organised, flexible and able to work with a range of professional/external agencies we would like to hear from you.

The position requires an enhanced DBS disclosure and the ability to regularly travel around Kent with some evening and weekend work.

Main Duties and responsibilities

• To manage all operational activity of the charity according to the strategic direction provided by the CEO and Board of Trustees
• To be responsible for all aspects of staff management and supervision
• To be responsible for all aspects of external contract management and performance, including monitoring and reporting KPI outcomes to funding bodies
• To report to the CEO, providing reports and accurate, up to date information pertaining to contracts and new business                    
• To undertake all aspects of business development including identification of funding opportunities, bid-writing and tender submissions
• To work in partnership with charities ensuring co-ordination and co-operation in relation to contract delivery and performance
• To maintain existing and develop new partnerships with statutory, voluntary and private sector organisations for the benefit of disabled children, young people and their families
• To be responsible for updating and revising the charity’s Business Plan and fundraising Strategy, in accordance with the CEO’s and Board’s strategic direction
• To develop and maintain policies and procedures in accordance with the CEO’s strategic direction
• To undertake any other relevant duties within the overall scope of the role, as requested by the CEO and Board of Trustees.

We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre. In this pivotal role, you will drive timely, compassionate decisions through expert behavioural and veterinary rehabilitation, ensuring each dog progresses toward their forever home. 

What does this role do?

As a Welfare Manager you will: 

• Lead, coach and develop a small team to deliver high-quality veterinary care and behaviour modification for dogs in our care. 
• Act as a balanced advocate for both behavioural and veterinary needs to achieve the best outcomes for each dog. 
• Oversee staff and volunteer training in behaviour and dog handling, ensuring all colleagues work within SOPs, legal, and health & safety guidelines. 
• Develop and implement tailored behaviour modification plans for dogs with complex needs and monitor progress towards successful rehoming. 
• Support professional development of Behaviour Officers, Dog Welfare Assistants, and Supervisors through mentoring, assessments, and workshops. 
• Collaborate with internal teams and external partners to ensure consistent, informed behavioural support before, during, and after rehoming. 

Could this be you?

As an accredited clinical dog behaviourist (CCAB, CAB) with extensive experience in canine behaviour and welfare; including behaviour modification, clinical assessment, and risk management, you will have proven expertise in safely handling and rehabilitating dogs across a range of breeds and behavioural profiles. With a strong track record of leading, developing, and managing high-performing teams, you will also be a skilled communicator, able to influence and engage a variety of audiences.

This role has the option of live in onsite. 

What do we do?

The Rehoming department is responsible for helping as many dogs as possible find their forever homes, whether they are cared for in our network of Rehoming Centres, in a foster home or by their current owner using the Home Stay scheme. We strive to achieve excellence in our rehoming processes and to ensure the highest standards of veterinary and behaviour care through our highly skilled teams. 
 

If you're passionate about animal welfare and have the leadership skills to make a real difference, we’d love to hear from you. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

The postholder will develop and lead fundraising and partnerships, raising crucial funds to support MumsAid’s growth. We are looking for an experienced, versatile fundraiser who can hit the ground running, bring a holistic approach and work with a range of donors and funders to help MumsAid develop a sustainable income pipeline. 

This role has strategic accountability for fundraising and managing funder relationships. You will lead our competitive tendering and grant application work, and develop our corporate partnerships.

This is a part-time post, flexible on location, although some travel within the UK may be required. The role will provide support at fundraising events, requiring some occasional evening and weekend commitments (for which time in lieu will be granted).

Main Duties 

Leadership and Management: 

· Work alongside the Senior Leadership Team (SLT) and Board (particularly the Fundraising and Marketing Subgroup) to proactively identify potential sources of funding and realise opportunities for growth. 

· Devise and develop appropriate strategies, produce and deliver strong proposals and pitches. 

· Provide knowledge of current fundraising practice and develop a consistent working strategy that is sustainable.

· Assist in informing long-term financial/business planning and clarifying priorities. 

· Support the SLT and Board in developing a comprehensive framework for reporting on the charity’s impact, including to funders. 

Oversee and support monitoring submissions.

Fundraising:

· Develop, implement and evaluate a fundraising strategy in line with MumsAid’s priorities, to include key areas of focus – fundraising from trusts and foundations, statutory fundraising, corporate fundraising, to secure c. £500k over the next 2 years.

· Research, formulate and write applications, bids and tenders, including to statutory funders and trusts and foundations, coordinating with other team members for input as necessary.

· Build strong relationships with existing and potential funders, partners and stakeholders.

· Write reports for funders to meet deadlines and submit further applications for existing funders where appropriate.

· Work with the SLT and Board to develop and maintain strong relationships with commissioners, funders, partners and corporate organisations to ensure good communication about organisational/project progress, address any issues that arise, and identify new income streams. 

Organisational and General Duties: 

· Maximise fundraising efficiency by using and developing our CRM to ensure there is a clear process for recording and managing fundraising activity. 

· Contribute to the financial planning, budgeting and management accounts process. 

· Contribute to the development of MumsAid’s understanding and communication of our Return on Investment (ROI).

· Report regularly on KPIs, monitoring and evaluating against social impact and ROI. 

· Develop and manage a reporting schedule for the Board and funders to ensure monitoring and reporting is in done in an effective manner in line with organisational priorities, tracking restricted and unrestricted income, project development and targets. 

· Maintain awareness of fundraising and charity law and ensure that activity adheres to relevant legislation and guidance. 

Communications and Marketing: 

Liaise with colleagues to help shape and implement our marketing and communications plan, ensuring our reputation is upheld and our knowledge is shared through positive, consistent and accurate communications and messaging. 

Diversity and Inclusion: 

Promote and support equality, diversity and inclusion, e.g., ensuring that the views and voices of MumsAid’s service users are considered in all aspects of fundraising initiatives, including in the discussions of need and impact.

About You 

· You will be passionate about our mission and see yourself as part of a highly motivated team helping MumsAid exceed its goals.

· You will be the face of our organisation in many ways, so you will have experience of, and enjoy, representing an organisation externally at events, conferences and more.

· You’ll be driven to maximise income from funding/partnership opportunities through your proven negotiation and influencing abilities, with a natural confidence and enthusiasm.

· You’ll be goal orientated and not defeated by rejection, deadlines or pressure to move in a fast-paced environment.

· You’ll value excellence in relationship management and bring energy and motivation to inspire others to support our charity. 

· You’ll be proactive and versatile in your approach and value the opportunity to grow and shape a new role.

Key Experience and Skills:

· Proven track record of working with trusts and foundations, corporate and statutory funders, including expertise in writing applications and stewarding grants.

· Experience of major donor fundraising.

· Ability to bring creative ideas to the table that mirror our strategic direction.

· Financial literacy and management experience, confidence in working with budgets, creating a financial narrative, and working with databases.

· Demonstrably outstanding written communication skills with the ability to write compelling copy, tailored to a range of audiences and platforms. 

· Proven track record of building positive relationships with funders, partners, volunteers, and supporters; you may already have a network of relationships this role could benefit from.

· Articulate speaker, able to present and repackage complex information in succinct and digestible format.

· Microsoft Office proficient, Proficient with Word, Excel and able to put together PowerPoint presentations.

· Ability to develop strategies, operational plans and KPIs in collaboration with colleagues and stakeholders. 

· Excellent working knowledge of voluntary sector funding streams.

· Excellent teamwork skills but with the ability to work independently. 

· Proactive and confident in using own initiative and prioritising workloads.

Desirable Experience and Skills: 

· Experience of representing an organisation externally, e.g., through presentations, events, conferences. 

· Experience of working closely with communications and/or marketing to optimise fundraising and profile-raising opportunities.

· Experience in using a CRM system to support relationship management and reporting.