Services manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You don’t need to tick every box; if you care about making a difference, we want to hear from you.
We’re looking for two Place Leads to help drive our work in Stoke-on-Trent and East Staffordshire. Each role will be rooted in its local area, but both will work across the whole county, helping us build more connected, inclusive systems that support people to be active in ways that matter to them.
This work is part of a wider investment from Sport England, focused on changing how systems support people to be active. That means shaping how physical activity is understood, prioritised, and embedded, not just in programmes, but in policies, partnerships, and everyday decisions. That includes health, local government, community development, and beyond.
You’ll work with partners, communities, and decision-makers to make sense of what’s already happening, spot where things are stuck, and help shift both the culture and the practice. The work will be messy, layered, and relational. Some days will be about strategy. Others will be about trust.
You’ll be part of a small, committed team working across policy, systems, community insight and practice. And you’ll be trusted to bring your own judgement, experience, and clarity to the role.
If you’re someone who can see the potential in people and systems, even when they’re tired or fragmented, we’d love to hear from you.
Role Outcomes:
- Improve wellbeing outcomes for families as part of place expansion work
- Connected, vibrant, proactive system of partners working in core priority places
- Grassroots, community organisations in our priority places are part of decision making
- Robust learning and evaluation framework in place the can effectively demonstrate the our impact across systems and directly for people living in place
- The people who need to understand and demonstrate system leadership do
- Coordinated, coherent approach has been developed to place based working in areas of focus.
What does this mean day to day?
- You’ll spend time listening to what’s emerging in communities, building trust with partners, and making sense of how insight, decisions, and action travel across the system.
- You’ll support our governance groups, coordinating agendas, shaping recommendations, and helping hold people gently but clearly to account for the things they’ve committed to.
- You’ll track where energy is building, where its leaking, and where attention needs to shift. That means spotting patterns, asking difficult questions, and making sure conversations lead to decisions, and decisions lead to change.
- You’ll need to hold contradictions without forcing resolution: where different truths exist at once, where progress creates new tensions, and where outcomes are unclear. Critical thinking is key; this role is as much about reflection and challenge as it is about delivery.
- Some days you’ll be co-designing a development session. Other days, you’ll be reflecting on what’s working, what’s drifting, and how we bring things back into focus. You’ll be supported by a small team who care about doing this work well, with clarity, kindness, and a shared sense of purpose.
How do we value you?
- Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
- Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
- Death in service scheme up to the value of three times actual salary
- Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
- Up to 8% employer contribution to pension scheme
- Reimbursement of the cost of a standard eye test as a user of visual display equipment
- Health & Wellbeing Cashplan – including access to a virtual GP any day anytime, Discounts to gym memberships, Retail discounts such as cinema tickets and your weekly shop.
- Access to Cyclescheme
- Annual CPD courses offered by Staffordshire University
- Online skills training platform – for employees to use to broaden their professional and personal development across a range of online courses.
- Access to counselling service.
To apply, please visit our website, read our recruitment pack, and send us your CV along with a cover letter answering the three questions below.
We’re recruiting on a rolling basis. If your application feels like a good fit, we’ll be in touch within a week to arrange an interview.
Questions to answer:
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What draws you to place-based systems work, and what helps you stay with it when it gets messy or slow?
We’re interested in your motivation, but also in your mindset; how you approach complexity, pace, and change that doesn’t always follow a plan. -
Tell us about a time you helped hold people or partners to account in a way that built trust rather than eroded it.
This could be from work, volunteering, or anywhere you’ve had to navigate power, tension, or different agendas with care. -
How do you recognise when systems change is happening, and when it isn’t?
We don’t need a textbook answer. We want to hear how you spot movement (or drift), and what you pay attention to when trying to shift something deeper than outputs.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.
The client requests no contact from agencies or media sales.
Role Summary
This senior leadership role will oversee the strategic planning, management and reporting of the Natural History Museum’s major fundraising campaign NHM150, the campaign to raise £150m to revitalise our South Kensington home ahead of our 150th anniversary. The successful candidate will combine exceptional relationship-building skills with proven campaign management expertise to support the Development team’s fundraising objectives. Reporting to the Director of Development the post-holder will lead a team of development professionals to deliver insightful prospect research, manage systems for donor journeys and lead on excellent donor stewardship for the Development team. They will also manage the continuous improvement of the Development CRM and ensure that excellent income processing and reporting systems are in place. A key member of the Development Group’s Senior Leadership Team, the post-holder will work with colleague across the Museum to ensure that the NHM150 Campaign and major funding bids are aligned with the Museum’s wider strategy and operating plan.
Main tasks and responsibilities
Strategic Leadership & Planning
- Support the development of campaign strategies aligned with organisational priorities and timelines
- Work with the Director of Development and the heads of fundraising to establish fundraising goals, metrics, and benchmarks for campaign success
- Create detailed campaign plans including case statements, prospect identification, solicitation strategies, and timeline management
- Collaborate with executive leadership and NHM150 Fellows to continue to refine campaign objectives and messaging
Campaign Execution & Management
- Manage campaign logistics including, communications, materials development, and donor cultivation activities
- Liaise closely with the Head of Special Events to ensure that NHM150 projects and donors are at the heart of NHM hosted events
- Coordinate cross-functional teams including development staff, communications, finance, and external consultants
- Monitor campaign progress against established metrics and adjust strategies as needed
- Ensure compliance with all regulatory requirements and organisational policies
Prospect Research and Stewardship
- Lead the prospect research function responsible for identifying major gift and partnerships prospects including individuals, foundations, corporations, and government entities
- Develop and lead prospect tracking and management systems ensuring excellent cultivation and solicitation plans are in place across the Development function
- With the support of the Director of Development’s Executive Assistant coordinate volunteer engagement and peer-to-peer fundraising activities
- Lead the stewardship function, ensuring that Development wide policies are developed and implemented and that these are coordinated with colleagues across the Museum, and that donors are recognised and stewarded to the highest standards.
Development Operations
- Ensure the accurate and timely processing off all Development income, liaising closely with colleagues in Finance to improve and maintain accurate and insightful reporting to improve planning.
- Manage the smooth and effective running of Development Group’s CRM (Raisers Edge) ensuring compliant, accurate and effective systems
- Ensure the Database and Reporting Manager oversees a pipeline of donor data screening, cleaning and segmentation in order to ensure accuracy, consistency and functionality of data, and that clear and accessible training and procedures are in place for and delivered to database users
- Ensure accurate and timely management of the Development Group’s corporate expenditure, including CRM supplier, membership bodies and regulatory costs.
Team Leadership & Development
- Lead and mentor a team of development professionals, providing guidance on campaign strategies and donor management
- Recruit, train, and supervise campaign staff and consultants as needed
- Foster a collaborative team environment focused on achieving campaign objectives
- Provide professional development opportunities and performance management for direct reports
What we’re looking for
Essential
- Experience of working strategically and contributing to the development and implementation of organisational strategy and business planning within a not-for-profit/fundraising environment
- Experience of analysing, interpreting and communicating complex management information to senior stakeholders, including developing and monitoring effective KPIs
- Experience of developing and managing fundraising plans and income and expenditure budgets
- Experience of financial processes relating to fundraising, such as Gift Aid, target setting and monitoring
- Experience of delivering excellent stewardship to diverse donor constituencies
- Experience of working with fundraising databases such as Raiser’s Edge and Microsoft Dynamics
- Experience of leading multi-functional and high achieving teams to deliver excellent results, including motivating and coaching staff and dealing effectively with any performance issues
- Educated to degree level or equivalent
Desirable
- Experience working with diverse donor constituencies including individual major donors, foundations, and corporate partners
- Experience of working with international fundraising communities and mechanisms
- Experience of contributing to and implementing corporate governance policies and procedures, including risk management and information and records management
- Experience of managing supplier relationships effectively
- Experience working collaboratively with board members, volunteers, and senior leadership
Skills and abilities
- Excellent interpersonal and stakeholder management skills, persuasion and influencing skills and the ability to build good relations both internally and externally
- Strong project management capabilities with experience managing complex, multi-year initiatives
- Proven ability to develop compelling cases for support and fundraising materials
- Experience with fundraising database management and prospect research tools
- Strategic thinking and analytical skills with ability to interpret data and adjust strategies accordingly
- Outstanding written and verbal communication skills for diverse audiences
- High level of computer literacy, including Word, Excel and PowerPoint
- Demonstrated ability to lead and motivate teams toward ambitious goals
- Strong organizational and time management skills with ability to manage multiple priorities
- Resilience and persistence in pursuit of fundraising objectives
Key information
Salary: £55,000 per annum, grade 3
Hours: Full time, 36 per week
Contract: Permanent
This role operates on a hybrid model, and it requires at least 2 days of working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
Our benefits
In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.
Wellbeing and work-life balance
- Generous annual leave allowance of 27.5 days holiday plus public holidays
- Enhanced sickness pay to support you through periods of illness
- Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
- Flexible working and hybrid working arrangements where the role allows
- A 24/7 employee assistance programme including face to face counselling sessions
- Occupational health advice and support
- Eye care vouchers for display screen users
- Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work
Financial
- Generous defined contribution pension scheme with employer contribution up to 10% of salary
- Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
- Season ticket and cycle loans to help you spread the cost of cycling to work
- Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
- 20% discount in our NHM shops both online and in store
- Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
- Discounts at local shops and restaurants within the South Kensington area
Cultural and lifestyle
- Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
- Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
- Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
- Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga
Family friendly
- Enhanced pay for maternity, paternity and adoption leave
- Flexible working and hybrid working arrangements where the role allows
- Supportive policies to help you manage fertility treatment
- Paid special leave to help you manage unexpected life events or to make caring arrangements
How to apply
To apply, please complete an online application through our recruitment portal.
The closing date for applications is 29 July 2025.
First stage assessment for this role is likely to take place in week commencing 04 July 2025.
How we hire
We want everyone to be able to perform at their best throughout our hiring process. We’ve put together some information about how we hire as well as tips for completing your application and taking part in our assessment process. You can find this information on our careers site here.
Reasonable adjustments
We welcome applications from disabled candidates, and are committed to adapting our recruitment processes to make sure all candidates can perform at their best. If you require adjustments to our application process or require materials in a different format, contact us.
If you need adjustments to the assessment stage of our hiring process, indicate this on your application form and we’ll contact you before the assessment to put these in place.
We’re part of the Disability Confident Scheme and guarantee an interview to all disabled candidates who meet the minimum shortlisting criteria for the role.
The client requests no contact from agencies or media sales.
We are looking for a passionate and ambitious Head of Fundraising to lead and grow our voluntary income. Your focus will span the full range of fundraising activities, from statutory and trust funding to developing and increasing income across major donor giving, legacies, corporate partnerships, and individual giving.
This role offers an opportunity to shape how we communicate our value to funders and supporters, build long-term partnerships that reflect our mission, and grow a culture of income awareness across the organisation. It is a fantastic opportunity for an existing Head of Fundraising, or someone who feels ready to take the next step in their career and play a key role in shaping the future of our fundraising strategy.
As Head of Fundraising, you will work closely with the CEO and senior leadership team to increase philanthropic support and voluntary income. You’ll lead our efforts to diversify and grow income streams – securing support from individuals, corporates, and other partners – with a focus on innovation, sustainability, and long-term impact. You’ll be part of an organisation where you can see the direct effect of your work on the services we deliver to keep children safe.
You will lead and support a small team, bring fresh thinking and strong relationship-building skills, and work closely with project leads to ensure our funding reflects real needs and delivers real impact. You will be able to combine strategic and commercial awareness, with hands-on delivery.
This role will give you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker as well as a practical fundraiser. You will come with strong ideas and skills to implement them.
If you’re driven by making a difference – especially, in the field of child protection and want to bring your fundraising leadership to a mission that matters, we’d love to hear from you.
What you’ll get from us
We offer hybrid working, with a minimum of 2 days in the office after one month in the position, a NEST pension, 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period), up to 5 days’ learning and development per year, flu jabs, eye tests, charity discounts, an employee assistance programme and the option of Benenden medical cover. We are proud to partner with the Living Wage Foundation and be an accredited employer of choice.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process, we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
#fundraising #headoffundraising #charity #funding #partnerships
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
The Magistrates’ Association is the membership organisation for magistrates in England and Wales. Magistrates are the backbone of our justice system and we’re the only independent organisation that supports, champions and advocates for them.
One of the ways we do this is by sharing our members’ stories and achievements, as well as their concerns and issues, with key decision makers, the media and the wider public. That’s where you come in.
We’re looking for a new Media and Communications Officer, so if you’re a talented writer, PR expert and team player with a strong instinct for storytelling and outstanding attention to detail, we’d love to hear from you.
It’s an exciting time to be joining us. In the last year-and-a-half, we’ve turbo-charged our media relations and have more than quadrupled the volume and value of our media coverage in that time. We’re becoming the go-to organization for the media looking for comment on magistrates and the wider justice system and we want to build on this, to further raise awareness of the vital work that magistrates – our members – do, and by doing this to better promote ourselves and our services to members, potential members, other stakeholders and the wider public.
It’s an interesting and varied job. On any day, you might be:
• Working with the chief executive and policy colleagues to plan our next big media campaign
• Brainstorming ideas for new blogs and news items for the website or magazine
• Managing and producing one of our two email newsletters for members
• Reaching out to the media to brief them on a story we want to promote
• Interviewing members for stories
• Creating and curating content for our website
• Planning and writing posts for our X and LinkedIn social media accounts
• Evaluating the success of a recent campaign or media push, and considering how we might do even better next time.
How to apply
Please click the link at the top of this advert to visit the job page on our website and download the recruitment pack for this role. Applications (by CV and covering letter explaining how you meet the requirements in the person specification) need to be with us by 11:59pm on Sunday 10 August 2025.
Thank you and good luck!
The client requests no contact from agencies or media sales.
We are the Wandsworth representative of the national City of Sanctuary (CoS) charity. This project will support the committee and expand our activities in the voluntary and community sector and elsewhere to build commitment to Sanctuaries in the Borough. Wandsworth has a small but active network supporting refugees. The existing sanctuaries include a theatre, cafe and shop. Our Wandsworth libraries are en route to become sanctuaries and there is active interest from schools and faith groups. The contract is initially for 62 days over one year. We are seeking additional funding to expand to three days/week and continue beyond one year. Please see our facebook and instagram pages for job opportunities.
Background to the project
The Project is supported by Wandsworth Council as a Borough of Sanctuary and by Lewisham Refugee and Migrant Network (LRMN). Note that for the year 2025 Wandsworth is the London Borough of Culture.
Wandsworth Welcomes Refugees is a charity and operates primarily on a voluntary basis. We aim to make Wandsworth a welcoming place for those seeking sanctuary to feel safe, supported and part of our community. WWR is part of the City of Sanctuary movement and is the accredited organization in Wandsworth. We work with voluntary and community sector (VCS) and other organisations to encourage and support those wishing to reach out to refugees. We liaise with those interested in finding out more, offering general support, offering general support, or seeking to become accredited with City of Sanctuary.
Objectives of the project
The project will support the WWR committee activities and objectives. It will expand WWR reach and contacts in the VCS and other appropriate places and organisations. It will raise the profile of the sanctuary movement and encourage active participation by various organisations to create welcoming communities for people seeking sanctuary. Participation can range from an interest and small steps through to becoming accredited with City of Sanctuary.
Wandsworth and Sanctuaries
Sanctuaries include community groups, private organizations, public sector services, and individuals, united in their commitment to supporting those fleeing violence and persecution. Wandsworth is a Borough of Sanctuary, and the accredited organisations at present include a theatre, café and shop. Wandsworth libraries and some faith groups and schools are in the process of applying to become accredited. There is interest from other theatres, shops, sporting facilities and many others.
Role of the Community Engagement Officer
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Assist the committee to increase its outreach and communication with interested organisations across the Borough
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Join monthly committee meeting to report and plan
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Meet and liaise with the key refugee support organisations in Wandsworth and a small number in other London boroughs
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Organise an on-line Meet-Up for sharing and support ‘clinics’ (every 4-6 weeks); develop a launch for this event
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Liaise with the committee Events Group fundraising and events activities
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Liaise with and include lived experience into outreach and activities (WWR has a small advisory group
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Liaise with committee members represented on the Council’s ‘Migration Forum’
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Liaise with the organisations accredited with CoS in Wandsworth: CoS asks accredited organisations share activities and learning
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Assist in planning and implementing activities during Refugee Week (June)
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Participate in the annual City of Sanctuary Annual Conference
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Assist organisation of Annual General Meeting (in 2026 date to be decided)
WWR is applying for additional funds and if successful will increase the contracted time of the CEO and allow more time for this role and to widen the brief.
Person specification
Essential experience
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Proven organisational ability and experience to manage a project (including budget and finances)
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Ability to identify and engage with organisations that could contribute expand commitment to Sanctuary in Wandsworth
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Good communication skills
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Ability to use social media, including posting to WWR website
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Ability to reach out to those with lived experience to bring into the project
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A commitment to Diversity, Equity, Inclusion and Justice.
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Understand issues behind migration and the impacts that lead people to become refugees
Desirable experience
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Knowledge and understanding of the goals of the Sanctuary movement
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Experience of working effectively with a Chair and Board of Trustees
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Campaign and advocacy experience,
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Experience of evaluating a project
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You’re in the right place.
The important stuff
Location: Brighton
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £25,235
Closing date: Monday 28th July, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Assessment Day: Thursday 31st July
Application pack: Have a look at our application pack for more information about the role and Resurgo
We are now recruiting for a Lead Coach in Brighton - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
- Building relationships with young people on the programme and managing culture, and attitudes in the training room
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively
- Handling safeguarding
- Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
- Tracking trainee progress on the dashboards
- Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees
Training the Graduate Coach [10%]
- Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training
Active participation in and support for church team and mission
- As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
- You are confident in giving feedback and having crucial conversations
- You are great at building relationships, with solid communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- Strong administrative skills, competent and accurate and efficient in typing and work methods
You’ll be employed by St Peter’s Brighton (or affiliated Spear Trust), who partner closely with Resurgo to deliver the Spear Programme in Brighton.
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Paractioner Role
Are you passionate about working with men and women involved in the Criminal Justice System? Do you want to work in a residential setting that provides an opportunity to really get to know and make a difference to those released from prison and subject to supervision in the community
Progress to Change is a Leeds-based charity that operates two Independent Approved Premises (IAPs): Ripon House, a 22-bed facility for women, and Cardigan House, a 26-bed facility for men. These facilities serve individuals released from prison on licence, primarily those assessed as high risk, under the supervision of probation practitioners. The charity's mission is to assist and rehabilitate some of the most vulnerable members of society focusing on providing structured support and purposeful activities aimed at resettlement within the community. Progress to Change operates in close partnership with the Ministry of Justice and the Probation Service, and is a member of the National Approved Premises Association (NAPA).
The Lead Practitioner will play a key role in supporting the Approved Premises (AP) Managers in the day-to-day running of the service, ensuring high standards of care, safety, and rehabilitation opportunities for residents. This includes overseeing staff support, organising shift coverage, coordinating training, and maintaining strong relationships with external partners. The role requires a proactive approach to resident engagement, activity planning, and staff development while working a variety of shifts, including weekends and late shifts.
The candidate will be required to work across two sites in Leeds.
Key Responsibilities
Staff Support & Rota Management
- Assist the AP Manager in organising and ensuring appropriate rota coverage, including managing last-minute changes.
- Provide day-to-day support to support staff, ensuring clear communication and guidance.
- Disseminate relevant information to staff to ensure smooth service operation.
- Support AP manager to develop good practice across the teams.
Training & Development
- Ensure new team members receive appropriate induction and training.
- Deliver training sessions, including First Aid and other relevant development opportunities.
- Support continuous professional development for staff, ensuring a skilled and competent workforce.
- Co-ordinate the submission of Enabling Environments on-going award process.
- Support the AP manager in preparing for HMIP Inspections.
Meetings & Partnership Working
- Attend and contribute to Equality, Inclusion, and Diversity (EID) meetings and other relevant meetings as required by the AP Manager, within the MOJ
- Liaise with partner organisations, building and maintaining strong links with the local community to enhance support services.
Resident Engagement & Activities
- Liaise with the AP Manager and Activities co-ordinators to ensure a full calendar of activities is available for residents, promoting engagement and rehabilitation.
- Manage the activity calendar, coordinating and overseeing planned events and programmes.
Shift & Working Hours
- Work a variety of shifts to support service needs, including two weekend days per month and four late shifts per month.
- Provide hands-on support within the AP, ensuring a visible leadership presence.
Person Specification
Essential Criteria:
- Experience working within a criminal justice, supported housing or rehabilitation setting.
- Previous experience in a leadership or senior role within a similar setting.
- Strong organisational and time-management skills.
- Ability to build effective partnerships with external organisations and community groups.
- Excellent communication skills, with the ability to engage staff and residents effectively.
- A flexible and adaptable approach to shift work, including weekends and late shifts.
Desirable Criteria:
- Relevant qualifications in criminal justice or social care or a related field.
- Knowledge of safeguarding policies and procedures.
- Experience delivering training.
- Understanding of Equality, Inclusion, and Diversity (EID) in the workplace.
- Relevant qualifications in social care, criminal justice, or a related field.
Closing Date: 18th July 2025
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leader to play a pivotal role in our Complex Needs Service in Kensington and Chelsea.
Sounds great, what will I be doing?
The ideal candidate will bring extensive experience working with African, Caribbean, and Arabic-speaking individuals with mental health support needs, with a strong understanding of their cultural perspectives and barriers to engagement. They will have a proven track record in implementing co-production models, gathering user feedback, and embedding this into culturally responsive service delivery. The candidate will demonstrate strong leadership in managing diverse teams, including all aspects of recruitment, supervision, performance management, and training. They will have experience delivering high-quality, compliant social care or day services, and championing best practices in equality and diversity.
Strong analytical and reporting skills are essential, along with the ability to assess and respond to mental health deterioration. The role requires sound knowledge of relevant legislation across housing, mental health, social care, health and safety,
and welfare benefits. Candidates must also be capable of managing services within budget, promoting the organisation externally, delivering presentations, and overseeing accurate data reporting and staff IT competencies.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The main purpose of this role is to lead, motivate, and support a team in delivering high-quality, person-centered, and culturally responsive support to African, Caribbean, and Arabic-speaking service users. The postholder will manage complex casework, build partnerships across agencies, and ensure services align with recovery-focused outcomes. They will oversee recruitment, training, supervision, and performance of staff and volunteers, while designing culturally appropriate interventions and user-led activities based on assessed needs. Central to the role is ensuring user involvement in service development, maintaining robust support planning processes, and delivering services that empower individuals towards greater independence.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to
you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment
with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
Job Summary
To manage talent acquisition for the Museum, working with hiring managers to plan and deliver effective campaigns to fill each role with the best possible candidate. To manage and develop a range of materials and systems to support talent acquisition activity.
Main responsibilities
- Be responsible for the end-to-end recruitment pipeline across the Museum (around 150 campaigns per year)
- Work with the HR Business Partners to understand and predict resourcing needs and plan future hiring needs
- Be responsible for the Museum’s candidate marketing materials including the careers site, developing content and working with the Digital team to ensure content is updated regularly
- Work with hiring managers to plan and deliver tailored recruitment campaigns for each role
- Undertake focused research and campaign planning for hard-to-fill and specialist roles to ensure they are filled with appropriately qualified candidates
- Keep abreast of best practice and new developments in talent acquisition, testing and learning new ideas and methodologies to improve our approach
- Liaise with the HR Administrators to ensure vacancies are posted as needed and candidates are moved through the recruitment pipeline. Administer an allocation of campaigns where required during peak periods
- Plan and manage volume recruitment events for front of house roles in conjunction with hiring managers and the HR Advisor
- Develop and deliver a range of selection assessment tools and methodologies to ensure we select the right hires for each role. Sit on interview/assessment panels as required
- Work with the Volunteering Co-ordinator and HR Operations Manager to develop and deliver an effective recruitment service for volunteers
- Manage the recruitment advertising budget ensuring it is deployed where it will deliver the best returns in terms of candidate quality
- Liaise with recruitment and agencies as needed, selecting the best value partners, negotiating rates and managing their service delivery
- Support on Executive Search campaigns where required for senior hires
- Manage the day-to-day functioning of the Applicant Tracking System, liaising with the HR Operations Manager on system developments and improvements
- Work with the managers of proposed externally funded projects to understand potential hiring needs and advise on timing/strategy
- Work with the Head of Inclusion & Organisational Development on strategies to ensure inclusive recruitment and to meet our targets for increasing representation at every level of our workforce
- Work with the HR Operations Manager to develop a suite of management information reports for hiring managers, senior leaders and HR that give insight into campaign performance and candidate diversity. Make recommendations for changes and developments based on insights from this data.
Person Specification
- Significant experience as an in-house recruiter with a successful track record of hiring into key roles
- Experience of a broad range of assessment methodologies and deploying these to select the best candidates for each role
- Experience of developing and implementing assessments against behaviour frameworks
- Experience of coaching hiring managers to deliver effective recruitment campaigns
- Experience with developing candidate attraction materials and communications
- Experience of developing and delivering training for hiring managers
- Experience of developing targeted campaigns for hard-to-fill/niche roles
- Significant experience using digital tools such as LinkedIn Recruiter to identify and approach potential candidates
- Experience of working with Applicant Tracking Systems, developing their use to maximise their effectiveness
- Highly numerate with proven ability of taking a data-driven approach and making recommendations based on insight
- Highly organised with the ability to manage and prioritise a range of campaigns
- Flexible and proactive approach
- Excellent written and verbal communication skills
- Experience of managing budgets and supplier relationships
Desirable
- Accreditation in one or more psychometric testing methodologies e.g. BPS RQTU certification
- Experience of hiring in the academic/scientific sectors
Key Information
This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
The client requests no contact from agencies or media sales.
At Cranstoun, we are always in search of talented and experienced individuals to join our team.
Our Vulnerable Adult Lead Worker service provides targeted housing, health, wellbeing and social support to vulnerable citizens over the age of 25 in the city. The service works alongside other housing, health and social support service providers within Birmingham City Council’s Vulnerable Adult Housing Pathway; the Pathway is designed to help vulnerable citizens avoid homelessness, reduce harm, live healthier and more independent lives, and integrate into their local communities.
Our Vulnerable Adult Lead Worker service provides interventions to help citizens to sustain their current accommodation if it is at risk and/or source alternative accommodation if they are unsuitably housed. We also provide support and work alongside key partners to help citizens address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.
The citizens we support will be experiencing several current and/or historic health and social complexities, including substance use, poor mental health, a history of homelessness, an offending history, and may have been excluded from other services, or risk being excluded from services. Our Vulnerable Adult Lead Worker service provides flexible, personalised, community-based support and interventions to citizens for up to two years.
Citizens will be offered face to face and virtual interventions based on risk, need and citizen preference. Lead Workers can expect to deliver their interventions from citizen’s homes, community venues, our office base and from home, utilising our hybrid-working service design.
We are proud of our teams who have a positive attitude, a desire to go the extra mile to make a difference and create a world class service.
The core service operates Monday to Friday, 9am – 5pm, however there may be a need for and scope to work outside of core business hours including evenings, weekends and bank holidays.
Launched in 2024, Making Waves is our flagship one-to-one music-making programme designed for people at risk of offending or those leaving prison. Over 10 sessions, participants work with a professional producer in our private studio to create, record, and release their own music, building confidence and gaining new skills along the way. Alongside music-making, participants can also gain a King’s Trust qualification in Personal Development and Employability Skills, receive tailored mentoring from Trailblazers to support them into employment, and join our alumni programme for live performance opportunities, industry masterclasses, and ongoing support.
The Programme Coordinator is a new role within the Finding Rhythms team. Based on the success of the Making Waves programme over the last year, we now are in the process of expansion - with plans to increase delivery and engage more participants. The Programme Coordinator fulfills an essential role to support successful expansion of the programme whilst maintaining maximum impact for participants and partners.
To be successful in the role, you will be a highly motivated and proactive individual. You will support the day-to-day running of the programme on site, providing administrative support, and being the first point of contact for programme participants. You will have a person-centred approach, empathy and patience, alongside excellent attention to detail and an ability to think ahead. You will be passionate about music’s ability to transform lives.
KEY JOB RESPONSIBILITIES
REFERRALS AND ON-BOARDING
● Processing a high volume of referrals of participants onto the programme, in a time-effective manner, ensuring all essential information is gathered and recorded
● Communicating regularly with participants and referral partners on the status and timeframe of their place on the programme
● Responding to general enquiries about the programme and distributing relevant information
● Encouraging participants to attend including identifying issues and providing solutions
● Briefing participants in the lead up and throughout the duration of the programme
● Being the on site point of liaison for the programme
PROGRAMME COORDINATION
● Ensuring all relevant paperwork is completed and processed
● Updating the musician and Programme Manager with key information in the lead up to sessions and on the day
● Liaising with partnering organisation Trailblazers Mentors and participants to organise mentoring sessions on-site and online
● Ensuring the studio is clean, tidy, and correctly equipped
● Ensuring studio ‘rules’ are adhered to and sessions run smoothly, flagging any issues to the Programme Manager
● Supporting the Programme Manager with the alumni programme including the organisation of live performance events and industry masterclasses
OUTREACH AND COMMUNICATIONS
● Organising and attending outreach and taster sessions across multiple locations (some of which will take place in prisons)
● Being the main point of contact for participants and alumni, sending reminders and general information about upcoming events
● Supporting on organisation and coordination of Finding Rhythms events
● Taking photographs for social media, sharing ‘success stories’ and case studies
GENERAL
● Ad hoc tasks as required, as Finding Rhythms is a small organisation, flexibility is required in every role so we can help and support each other wherever necessary
Finding Rhythms uses music as a catalyst to empower people to improve their lives.

The client requests no contact from agencies or media sales.
Job Location: Home-based, with some travel to our London office.
Responsible to: Head of Sector Support
Hours: 35 hours per week
Grade: Point 31-34 £34,696- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee)
Contract: Fixed term until 31st March 2026.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 17th July 2025, 17:00
Interviews to take place: 28th & 29th July 2025
About the role:
We are seeking a proactive and detail-oriented Digital Learning Content Specialist to join our Sector Support team. This role is pivotal in designing, developing, and managing engaging digital learning experiences through our Learning Management System (LMS). You will be responsible for creating online learning content and the day-to-day administration of the LMS.
About you:
- Proven experience working with Learning Management Systems (administration, user management, content upload)
- Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, H5P) and multimedia content creation
- Experience with SCORM, xAPI (Tin Can API), or other e-learning standards
- Strong understanding of instructional design principles and adult learning theory, and UX principles for digital learning design
- Knowledge of accessibility standards (e.g., WCAG 2.1) and inclusive design practices
- Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion
- Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect
*NB. Where there are examples provided, your experience can be transferrable rather than exact.
About Respect:
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to the Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly (follow the link to Respect website)
Closing date: 17th July 2025, 17:00
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fundraising, donor stewardship, and supporting our vibrant community through bespoke events? If you're an organised and enthusiastic individual, we have an incredible opportunity for you to join Fine Cell Work as the Fundraising & Events Officer.
This is a fantastic opportunity for a high-energy, creative person to join the team. As the Fundraising & Events Officer, you will play a crucial role in driving our fundraising efforts and supporting our community of fundraisers, donors, and partners. Your work will directly contribute to the sustainability of our mission and help us continue our mission of rehabilitation through the transformative power of needlework.
This is a fantastic opportunity to work for an innovative growing charity working in the area of criminal justice, and to be a part of a unique social enterprise. The role brings organisational skills and creativity together.
Our Purpose:
Fine Cell Work is a UK- based rehabilitation charity and social enterprise which makes beautiful handmade products in British prisons. For over 25 years we’ve been transforming the lives of people in prison and prison leavers, one stitch at a time. Our unique process boosts our stitcher’s self-worth, instils accountability, and fosters hope.
Collaborating with world-renowned designers to create one-of-a-kind, limited-edition products, we support people in prison and prison leavers to finish their sentences with work skills, money earned and saved, and the self-belief to rebuild meaningful, independent, crime-free lives. By providing purposeful activity to prepare prisoners to successfully reintegrate into the community, we are working to improve prisoner’s skills and well-being. This is key to reducing recidivism.
The Role:
The Fundraising & Events Officer will provide administrative assistance with grants and donor fundraising and the logistics for events. Working alongside the Development Manager and the Founding Director you will support identifying and managing donor opportunities, and the research and support of applications to Trusts and Foundations. It is a diverse and varied role and is a fantastic opportunity for anyone looking to build a solid foundation in fundraising and events.
This is a results-driven role with the postholder driving planned income growth by establishing, enabling, and inspiring events, building relationships and maximising fundraising efforts. As this is a people facing role, you will be working with supporters over the phone, online, in writing and face to face, with the aim of helping donors receive the ultimate supporter journey.
You will require excellent interpersonal skills with the ability to network, build relationships and influence both internally and externally, with the confidence to speak publicly about the work of the charity. To be successful in this role, you should possess exceptional organisational skills, excellent communication abilities – including good writing skills, and a passion for making a difference. In addition, experience with fundraising, donor stewardship, event planning and organisation and CRM systems will be highly valued.
Your work will be essential in generating the income needed to support our initiatives, grow our donor base, and provide vital services to support our mission of rehabilitation.
This is a unique opportunity to combine your passion for fundraising, donor stewardship, and supporting our community. Together, we will make a significant impact and drive positive change. Fine Cell Work’s office in Battersea is run by a team of 15 staff (FTE) supported by 191 volunteers, 116 of whom teach in prisons (volunteer figures for 2024).
Fundraising and earned income are fundamental requirements for FCW, and all staff are involved in fundraising and earned revenue activities.
Principal Accountabilities for the Core Job:
- Ensure all the necessary administration to support fundraising including recording all donations and potential contact information on Salesforce, thanking and reporting to all event attendees and donors.
- Assistance in the planning, setting up and logistics of all events including attending events as required (includes occasional out of office and out of hours commitments).
- Establish and maintain donor contacts on the database, and, with the Development Manager, coordinate donor communication and planning.
- Prepare donation quarterly reports and report post event on financial and potential contact outcomes and lessons learnt.
- Build and support our individual giving Champions programme through events and regular communications.
- Work with the Founding Director in research to support grant applications and assistance in making applications to small grant–making organisations.
- Prepare information for reports to Trusts and Foundations and major donors, creating a fundraising dashboard to include uploading and managing reporting and grant deadline dates on Salesforce including the establishment of a reporting procedure for existing grants makers.
- Working with the Development Manager, ensure there is sufficient and appropriate fundraising events to meet the annual donations targets through events.
- With the Executive Director and the Development Manager, support the logistics for event committees including assisting in identifying potential Chairs and committee members and working with the event hosts.
- Support the Development Manager to expand FCW’s fundraised revenue through developing event sponsorship opportunities and other forms of event revenue (ticket sales, raffles etc).
- Supported by the Finance Director, set up and manage the annual budget for expenditure and income from events.
- Any other duties as required from time to time to support the work of the charity.
The following knowledge and skills have been identified for the role of Fundraising & Events Officer:
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Excellent spoken and written English, including good grammar
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Proven experience with Microsoft Office, especially Excel
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Experience maintaining a data base, preferably Salesforce
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Excellent attention to detail and record keeping
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Ability to work independently and as part of a team
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Excellent interpersonal, customer service and communication skills
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Demonstrable organisation, research and planning skills
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Good level of fitness to assist with setting up events
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Social media and blogging experience
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Knowledge of the Adobe Creative Suite, InDesign and Photoshop
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Experience of working with volunteers
Personal Attributes
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Self-starter – enjoys working in a small team and as part of a team.
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Creative and innovative thinking.
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Proactive, and able to take the initiative.
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Strong analytical skills and an interest in using insights and evidence to support decision-making & create strong cases of support.
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Excellent time and task management skills with the ability to work under pressure and prioritise in a busy environment.
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Strong and confident communication skills, both written and verbal.
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Flexibility in approach to working hours as may involve occasional out of hours work.
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A commitment to own learning and development and willingness to undertake Continuing Professional Development.
Location: Battersea, London
This is a full-time (37.5 hours a week), permanent role, and is primarily office-based.
Salary: up to £30,000
Fine Cell Work offer the following benefits to all our team members:
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A supportive learning culture and opportunities to develop in your role
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25 days annual leave plus bank holidays (pro-rata) increasing after 2 years of service
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Employer pension contribution after 3 month probationary period
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Season ticket loan
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Cycle to work scheme
Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated.
To apply for this role please include a cover letter outlining how you meet the person specification, and a CV, by 9am on Monday 11th August. Please note your application will not be considered if a cover letter is not included. We will be interviewing as and when suitable applicants apply, so early applications are encouraged.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: College Principal
REPORTING TO: Chief Executive Officer
ROLE PURPOSE
The Principal provides overall institutional leadership for Waverley Abbey College, locally, nationally and internationally. They are also the steward of its spiritual and strategic health, including:
> Strategic direction and planning to develop Waverley Abbey College as Waverley Abbey Trust’s education ministry, ensuring our ethos and theological framework is safeguarded.
> Direction to the existing faculties and development of new products in line with the strategic plan.
> Leadership on all regulatory and partnership matters.
> As a member of the Executive Team, contribute to the strategic direction and delivery of Waverley Abbey’s mission .
ROLE PROFILE AND ACCOUNTABILITIES
1. College Leadership
> Provide spiritual and strategic leadership to all aspects of College life.
> Lead and cultivate the culture of the College.
> Develop a strategy and plan to achieve the Waverley Abbey mission & vision, ensuring annual operational and business plans are delivered for each department of the College.
> Promote and foster a quality conscious culture and staff committed to forming learners and graduates of academic excellence and deep personal spirituality and formation.
> Ensure that the College theology is in line with the ethos and values of Waverley Abbey, and that Waverley Abbey ethos and values are informed and enriched by our theology.
2. Relationship Management
> Be accountable to the CEO, Exec, Advisory groups and Board.
> Constructively drive the development of the College within the wider Waverley Abbey vision.
> Ensure that Board, CEO and Exec are fully informed on all areas of risk affecting the College.
> Innovate and develop partnerships with external stakeholders to effect the vision and mission of Waverley Abbey, and growth of the college, establishing and fostering healthy relationships with likeminded institutions, scholars and business leaders throughout the world.
> Participate in and extend the integration and relationship of the College with 24-7 Prayer for the larger vision for Waverley Abbey.
> Engage with church leaders, para-church organisations, donors and other key stakeholder groups to develop the mission of the College, ensuring staff are similarly engaged.
> Ensure both the national and international profile of the College is enhanced, extended and protected.
> Manage relationships with all relevant external bodies including DfE, Universities, QAA and OfS.
3. Business Development and Student Pipeline
Ensure the College is profitable and has high student satisfaction ratings
by:
> Increasing brand awareness of Waverley Abbey College nationally first and then internationally (working closely with marketing) .
> Delivering quality and excellence in all products and services to students and potential students.
> Establishing and managing efficient and effective enrolment systems to maximise student enrolment onto all courses.
> Ensuring pricing of courses is always competitive and profitable.
> Regularly reviewing product offering and ensuring excellence, and meeting market demand .
> Developing new products that attract and serve students nationally and internationally (especially 20-40 year olds) .
> Thinking global, acting local and putting digital strategy first.
> Developing and implementing strategic relationships with partners and Church networks to drive volume in student pipeline.
4. Research Direction, Course and Learning Development
> Strengthen and extend a committed learning, development, innovation and research environment throughout the College.
> Build the reputation of the College for research and learning development that is relevant, influential and world class .
> Establish the College as a research centre within its HE offerings, that is fit for purpose as a future University.
> Establish a pathway to degree awarding powers.
> Establish credible routes to new courses, HE and non-HE.
5. People
> Lead the College Senior Leadership Team and develop a high performance culture .
> Recruit and appoint senior staff and oversee standards for recruitment of faculty, senior managers and other key roles.
> Oversee the development and implementation of an effective workload allocation model .
> Monitor and foster ongoing professional development of all staff.
> Ensure that staff performance reviews are effective and that senior staff achieve their KPIs .
> Ensure faculty are focused on student and learner development.
6. Financial Performance
Ensure the College operates in a financially profitable way, on a sustainable
basis.
Take a proactive role in the financial management of College ensuring an
operating surplus vs budget.
We have an exciting opportunity for a Volunteer Coordinator (known internally as a Volunteer Manager) to join the Staffordshire team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role can be based at either of our VS offices; Stoke-on-Trent or Stafford.
As a Volunteer Manager you will be:
- Recruiting and retaining a team of community and professional/workplace volunteers to support various victim services pan Staffordshire & Stoke-on-Trent
- Completing the induction and accreditation process with volunteers; across the variety of volunteering roles available
- Ensuring volunteers deliver effective support to victims and witness of crime and major incidents; in liaison with Team Leaders who will direct case manage
- Responsible for auditing volunteer activity against set quality standards - and dealing with any matters arising
- Rewarding and recognising the volunteering activity across the area
- Preparing reports for funders on volunteering activity, social value and difference they have made; including case studies and using digital platforms to raise the profile of the roles and their contributions made (internally and externally)
You will need:
- Proven track record of effective management, coaching and mentoring skills
- Proven track record of successfully working directly within voluntary setting
- Effective communication skills; written, verbal and numerical.
Ability to work independently and as part of a team, sharing, coaching others.
This role involves travel and a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.