Services manager jobs
LOOKING FOR A KNOWLEDGEABLE DATA ANALYST/STATISTICAL RESEARCHER TO JOIN THE TEAM
About the Department/Role
Data Services is part of the Central Services of the Church of England, providing statistical information, analysis, research and consultancy. The team works collaboratively with the NCIs, dioceses and parishes collecting and assembling data to support the Church’s missional, pastoral and operational activities through high-quality information and analysis. This is used locally, at parish, diocesan and national levels, involving the Team in a wide range of customer contacts and interfaces
The Data Services Team works to promote data collection that is efficient and effective, producing high-quality services and deliverables geared to a varied range of customer needs. Within the Team, the Data and Analysis unit leads on carrying out data collection and analysis and establishing best practice for research and use of data. It acts as the professional centre of excellence to inform and assist operational and development work within the Team, the NCIs, and the wider Church of England.
What you'll be doing
The purpose of this role is to support the mission of the Church of England by ensuring that high quality data are collected, made available, and appropriately used in decision-making at local, regional, and national level. This analyst role also carries an emphasis on supporting the Church of England to achieve net zero carbon by 2030. 50% of the role will support the Net Zero programme by running the Energy Footprint tool, working with Dioceses and Churches to collect energy data, analysing the resulting dataset and reporting to assist with tracking the important progress of this work.
Main Duties and Responsibilities
- Working with data received from churches, parishes, dioceses, and cathedrals to ensure best possible quality in terms of consistency, timeliness and accuracy, including undertaking an appropriate share of routine validation and processing.
- Analysing data, and preparing reports for publication of statistics relating to church attendance, parish finances, ministry, cathedrals, parish census and deprivation, and other agreed Business as Usual (BAU) deliverables.
- Overseeing the Energy Footprint Tool, including leading on question design, data analysis, and reporting
- Responding to queries regarding the Energy Footprint Tool from diocesan colleagues
- Producing analysis and reports to aid Net Zero decision making
- Working with key stakeholders to review and improve data collection processes and ensuring these are accurately documented, tested and implemented.
- Providing professional expertise and support to colleagues leading other work within the Data Services Team.
- Providing analysis, insight and statistical advice in response to NCIs’, Synodical, Parliamentary and official enquiries and working parties, including the drafting of responses and material for publication.
- Assisting, advising and providing professional support for the creation and development of resources that will help churches, parishes and dioceses better understand and engage with their data.
- Helping to organise and contribute to Data Services events and activities, including those for diocesan and NCI colleagues and members of General Synod.
Essential
Skills/Aptitudes:
- Numeracy
- Analytical skills and the ability to check and analyse numerical information appropriately
- Demonstrable ability to use specialist statistical software such as R
- Research skills and knowledge of quantitative research methods demonstrated through professional experience and/or a good degree or equivalent involving a substantial quantitative element
- Understanding customer needs, identifying and delivering solutions, and building customer relationships
Knowledge/Experience:
- Data collection and survey design
- Working with complex data sets, including checking and correcting errors in large datasets, carrying out data analysis, and writing reports
- Using Excel and its statistical functionality to an advanced level
- Providing data, analysis, and interpretation to meet customer requirements
- Ability to explain clearly numerical concepts and findings to expert and non-expert audiences
- Effective oral and written communication of data analysis, methodology, and results
- Knowledge of a range of data analysis techniques and when they should be used
Personal Attributes:
- Excellent attention to detail
- Willingness to learn new software and techniques
- Comfortable working independently and in collaboration
- Ability to follow established processes and contribute to the design of new approaches
- Self-motivated and able to plan and deliver several concurrent tasks to meet deadlines
- Ability to manage working relationships effectively, with people with a wide range of roles and experience
- Flexibility and a capacity to manage change
- Sympathy with the aims and practices of the Church of England
Desirable
Skills/Aptitudes:
- Working with mapping software, such as ArcGIS or MapInfo
- Use of databases, for example Microsoft Access
Knowledge/Experience:
- Knowledge of qualitative research methods
- Knowledge of using internet-based tools to design and deliver surveys
- Knowledge of Church of England structures and ministry as context for work of the Team
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department’s needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK’s leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
The client requests no contact from agencies or media sales.
Job Title: Cathedral Safeguarding Officer
Reports to: Canon Precentor
Key Relationships: As part of their role, the CSO will work closely with the Cathedral Safeguarding Lead (Canon Precentor), the Diocesan Safeguarding Team including the Diocesan Safeguarding Advisory Panel (DSAP) and the Diocesan Safeguarding Executive Committee (SEC); volunteer cathedral safeguarding representatives (CRs); all other relevant stakeholders including Director of Music, Chapter, Residentiary Canons, staff, the Senior Leadership Team and Cathedral Safeguarding Committee. In addition, the post-holder will work with all relevant external agencies, e.g., CofE National Safeguarding Team (NST), Police and Probation services, local authorities, Domestic Abuse Services.
Start Date: ASAP
Salary: £30,000 (£50,000 pro-rata)
Hours of Work: 21 hours per week – over 3 days
How to apply: Please complete the application form by Friday 19th September at 5pm.
Interviews: Wednesday 1st October.
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Our Vision & Values
Southwark Cathedral’s original foundation was a Priory with a community that lived by the rule of St Augustine, written around 400 AD. Augustine begins his rule with the words, ‘Before all else, love God and then your neighbour, because these are the chief commandments given to us’. Our renewed vision of ‘making space for love: with Heart, Mind and Soul, finds its inspiration in our spiritual heritage.
Our mission and objectives combine in what we are calling the pathways for realising our vision. The pathways through which we will make space for love of God and neighbour are:
Objective 1: Rooted in Christian faith - to be a place of hospitality, exploration, imagination and kindness. We will be a Cathedral that rejoices in making space for all people to flourish and grow in heart, mind and soul.
Objective 2: Heart - to keep the heart healthy in London by a commitment to social justice, upholding the human dignity of all people and of every age.
Objective 3: Mind - to help people both live faithfully and think critically, being a place of learning and discovery.
Objective 4: Soul - to be a school for the soul, a place for enrichment of the inner life through prayer, our Cathedral building, the arts, and community.
Our Values
Integrity, Kindness, Justice, Courage
Role Overview
The role of the Cathedral Safeguarding Officer is to maintain and build on the strong culture of safeguarding at Southwark Cathedral and carry out an effective safeguarding role as a key visible member of the Cathedral team. The role holder will promote awareness and understanding throughout the Cathedral community (staff, volunteers and worshippers) of the needs of children and vulnerable adults and actively promote the philosophy that their interests are paramount.
The successful applicant will be responsible for the development and implementation of Cathedral safeguarding arrangements, good practice, policy and training. The Cathedral Safeguarding Officer will make sure that safeguarding risks are appropriately managed and ensure that the Cathedral is applying any emerging national policies, procedures and best practice so that our ways of working continue to remain current.
NB: The successful applicant will play a leading role in the preparation for the upcoming INEQE safeguarding audit of Southwark Cathedral and Southwark Diocese scheduled June 2026. They will be supported in this aim by the appointed INEQE action group.
The role carries responsibility for safeguarding casework, including ensuring that allegations of abuse are promptly and appropriately handled, and where appropriate referred to the statutory authorities. Further, the role holder will effectively communicate and engage with survivors and victims of abuse.
The Cathedral Safeguarding Officer will advise the Cathedral on all safeguarding matters ensuring that all advice is in line with the law, government guidance and national policy and guidance from the House of Bishops. They will be supported in their role by three experienced volunteer cathedral safeguarding representatives who offer knowledge and experience of the cathedral. They will work collaboratively with peers in the Diocese and the National Safeguarding Team.
Main Duties and Responsibilities
Key Duties
1. To lead the Cathedral’s work on the following National Standards:
· Organisational culture, leadership and capacity - Church bodies have safe and healthy cultures, effective leadership, resourcing and scrutiny arrangements necessary to deliver high-quality safeguarding practices and outcomes.
· Prevention - Church bodies have in place a planned range of measures which together are effective in preventing abuse in their context.
· Responding to and managing risk - Risk assessments, safety plans and associated processes are of a high quality and result in positive outcomes. The assessment and management of risk is underpinned by effective partnership working.
· Victims and survivors - Victims and survivors experience the timeliness and quality of Church bodies' responses to disclosures, and their subsequent support, as positively meeting their needs, including their search for justice and helping their healing process.
· Learning, supervision and support – All those engaged in safeguarding-related activity in Church bodies receive the type and level of learning, professional development, support and supervision necessary to respond to safeguarding situations, victims and survivors, and respondents, effectively.
2. To provide in person safeguarding training for Cathedral volunteers & staff.
3. To work closely with the Director of Music and the Sub-Dean to ensure that the children and young people in the cathedral choirs and Sunday school are effectively safeguarded
4. To be responsible for recording, investigating and managing all Safeguarding concerns;
5. To assist the CSL with production of monthly and annual safeguarding reports and to attend Chapter (as required) and Committee Meetings (as directed).
6. To assist in the production of risk assessments, policies and procedures where there are safeguarding aspects to them.
7. To provide advice in relation to obtaining criminal record checks (DBSs) for staff and volunteers.
8. To work collaboratively with the National Safeguarding Team (NST) and other Church of England Safeguarding Officers and attend national safeguarding events and activities as required.
9. To engage in professional supervision and quality assurance provided by the relevant NST Regional Safeguarding Lead.
Other responsibilities:
10. To participate in performance reviews and appraisals
11. To ensure that professional skills are regularly updated through participation in training and development activities
12. Any other duties and responsibilities as may be required by Chapter.
The client requests no contact from agencies or media sales.
Location: Manchester – Watson Street
Salary: Grade 3 - £31,133 per annum pro rata
Hours: 2 x full time – 37.5 hour per week, 1 x part time – 18.75 hours per week
Contracts: Both full time posts are fixed term until March 2026.The part time post is fixed term until June 2026.
Closing date: Thursday 25th September 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About the role
Shelter Manchester are recruiting for a number of Housing Rights Workers to cover our city wide advice service.
As Housing Rights Worker, you will deliver high quality housing advice and advocacy in line with the hub’s local community priorities. This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.
You will also work within local community settings and alongside community groups, delivering advice and rights awareness workshops. You will ensure that people with lived experience of homelessness have opportunities to share their story, give their views and participate in the design and delivery of Shelter services. You will offer day to day support to volunteers, provide learning, shadowing and mentoring and be a consistent role model for Shelter’s values.
About you
You will have the ability to engage and work collaboratively with individuals, communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions.
Benefits
In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format:
- Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Ability to listen to, engage and work with individuals and communities
- Experience of delivering and/or ability to deliver group workshops and presentations
Please note, your application will not be accepted without a supporting statement. On your supporting statement, please state whether you would like to be considered for the full time roles, the part time role, or both.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We Are Survivors are looking for a Nightingale Navigator to join the team. You will support the direct delivery of our Nightingale services that supports the non-offending family and loved ones of survivors who are engaged in the Criminal Justice system.
You’ll play a key role in supporting clients, managing communications and working in partnership with all Nightingale Project members. You will work closely with our Independent Sexual Violence Advisors, Community Development Co-Ordinator’s to provide support at different parts of a victims Criminal Justice journey, as well as supporting the development and delivery of community-based interventions for their families and loved ones. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones.
Apply by sending your CV and a short supporting statement (max 2 page).
In your supporting statement we want you to answer these two questions:
How can your experience support male survivors thrive?
How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice
The client requests no contact from agencies or media sales.
Location: Flexible with two days every fortnight in the Oxford Office
Department: Fundraising
Salary: £33,000 - £35,000 per annum (depending on experience) plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
ROLE OVERVIEW:
The Events Community Fundraiser will lead the development and delivery of RABI’s community events programme, working closely with volunteers, regional supporters, and local stakeholders. This pivotal role focuses on organising and supporting fundraising events that unite our community while driving vital income generation. The Events Community Fundraiser will not manage every community fundraising event directly, but will provide the necessary support, training and guidance to ensure volunteers and local teams are equipped to execute fundraising activities successfully.
As a key player in our community-focused fundraising efforts, the Events Community Fundraiser will be at the forefront of fostering regional engagement and support for our committees and community groups, ensuring the continued success and growth of RABI’s fundraising events portfolio. This role will also be responsible for identifying and scaling key events that have the potential to be rolled out nationally, expanding RABI’s reach and impact across a broader geographic area.
With a strong emphasis on relationship management and supporter stewardship, the Events Community Fundraiser will spearhead the growth of community-led fundraising initiatives, ensuring that both supporters and volunteers (committee and non-committee) feel valued and empowered. Supported by both centralised and regional teams, this role will play an instrumental part in helping RABI achieve its ambitious five-year fundraising goal of £10 million.
KEY RESPONSIBILITIES:
- Event Planning and Coordination: Organise and manage a wide range of community fundraising events (e.g. agriculture shows, supporter-led, community and corporate) from concept to execution, ensuring every event is well-planned and runs smoothly.
- Community Engagement: Develop relationships with local community groups, businesses and individuals to foster collaboration and secure event participation. Act as the main point of contact for community stakeholders and partners.
- Promotion and Marketing: Work with the Marketing and Communications team to help create event marketing materials to promote events and drive participation.
- Fundraising Strategy: Set and achieve fundraising targets for each event. Identify new opportunities for fundraising through events and provide recommendations for improving event-related fundraising efforts.
- Volunteer Management: Support volunteers with event planning, logistics and on-the-day activities, ensuring a smooth and efficient operation.
- Budget Management: Develop and manage event budgets, ensuring that expenses are controlled and fundraising goals are met. Monitor event spending and provide regular budget reports.
- Donor and Sponsor Stewardship: Cultivate relationships with donors and sponsors, ensuring they are properly acknowledged and thanked for their contributions.
- On-the-Day Event Management: Oversee the event on the day to ensure smooth execution, including coordinating logistics, managing staff and volunteers and troubleshooting any issues that arise.
- Post-Event Evaluation: Conduct post-event evaluations, analysing successes and areas for improvement. Provide detailed reports on fundraising outcomes and gather feedback from participants to inform future event improvements.
- Collaboration: Work collaboratively with other departments (Marketing and Communications, Service Delivery, Volunteering and Finance, etc) to align community fundraising efforts with RABI’s overall purpose and goals.
- Compliance: Ensure compliance with fundraising regulations, GDPR and best practice standards, upholding RABI’s commitment to ethical and legal fundraising.
- Systems: Effectively use RABI’s CRM (Microsoft Dynamics) to track donor engagement, segment audiences and identify growth opportunities.
PERSON SPECIFICATION:
Essential:
- Proven experience in community fundraising, regional fundraising or events within the charity sector.
- A track record of delivering successful community fundraising events.
- Excellent relationship-building skills, equipped with the skills to engage and inspire a wide range of supporters, stakeholders and volunteers.
- Financial awareness and planning with the ability to develop and manage project-level budgets.
- Strong project management and organisational skills, capable of managing multiple fundraising activities simultaneously.
- Proficiency in CRM systems and digital fundraising platforms, preferably Microsoft Dynamics.
- Understanding of fundraising regulations, GDPR and best practices in community fundraising.
- A self-motivated, proactive and results-driven approach to work with the ability to work independently and as part of a team.
- Creative and proactive approach to problem-solving and idea generation.
- Empathy with the farming community and an understanding of the challenges faced in rural life.
Desirable:
- Experience working in a charity focused on rural, agricultural or community-based initiatives.
- A full UK driving licence, as travel within England and Wales will be required.
- Knowledge of agriculture and the farming sector, with an ability to tailor fundraising approaches accordingly.
- This role profile is not exhaustive and is subject to review in conjunction with the postholder, as per future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment in Nest on commencement of employment and then the opportunity to join RABI’s group pension scheme with Standard Life, where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer. It aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process is designed to ensure that individuals are selected based solely on their relevant skills, experience, qualifications and abilities.
REF-223 994
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employee Relations Advisor
Location: Speke, Liverpool (Hybrid – 4 days office, 1 day home)
Hours: Part-time, Monday-Friday, 25 hours per week (Full time equivalent - 35 hours)
Salary: £35,000 pro-rata + 27 days holiday plus bank holidays (pro-rata)
At FRC Group, our mission is simple but ambitious: to End Furniture Poverty. Guided by our values of Bravery, Creativity, Passion, and Professionalism, we combine commercial success with a social heart. Now, we’re looking for an experienced and proactive Employee Relations Advisor to join our People & Culture team and help us create a positive, fair and supportive workplace for everyone.
About the role
As an Employee Relations Advisor, you’ll be the go-to expert for managers and employees on all things employee relations. You’ll provide pragmatic, legally sound advice and manage ER cases from start to finish — from absence and performance issues to disciplinary and grievance matters. You’ll coach managers, contribute to policy improvements, and help us build a culture where colleagues feel valued and supported.
What you’ll do
- Act as a main point of contact for HR and ER queries
- Advise managers and employees on ER matters in line with UK employment law, ACAS best practice and our policies.
- Manage a varied caseload, ensuring fair, consistent and timely resolutions.
- Draft and review case documentation, including letters, reports and records.
- Support the HR Business Partner with proactive interventions to improve employee experience and retention.
- Monitor ER trends and provide insights to shape policy and training.
- Deliver and support manager training on ER and employment law updates.
About you
You’ll have a strong understanding of UK employment law and experience managing a variety of ER cases. You’re a confident communicator, able to build trust at all levels, and you approach challenges with resilience, empathy, and a solutions focus.
Essential:
- CIPD Level 5 qualification (or equivalent).
- Proven experience managing ER cases independently.
- Excellent written and verbal communication skills.
Desirable:
- HR experience in logistics/manufacturing.
- Broader HR generalist experience.
Why join us?
- Be part of an organisation with a strong social mission and clear values.
- A role where your expertise truly makes a difference to people’s working lives
Benefits
- 27 days holiday per year plus bank holidays
- Up to 10% pension match
- Staff purchase schemes
- Medicash health insurance
- Employee assistance program
- Travel passes
- Cycle to work scheme
- Birthday celebrations and meals
- Values awards & vouchers
- 3 paid volunteering days per year
- Free parking
- Death in service
- Enhanced maternity and paternity pay
- Free tea, coffee, and fruit
- Wonderful Wednesdays – Free Toast and gatherings
- Training and Development opportunities
- A great place to work with a positive social impact
Interested?
Apply now and help us make our workplace even better while contributing to a mission that changes lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in your community? Do you thrive on engaging with diverse groups and driving positive change? Are you ready for an adventure in advocacy? We are currently looking for a User Voice Community Development Worker to join our dynamic and passionate team in Hertfordshire. Immerse yourself in a role that makes a real difference!
As a User Voice Community Development Worker, you will primarily be office. You’ll be providing a regular range of innovative and creative activities that will improve confidence and empower people with a learning disability to get involved with ‘Speaking up or Self-Advocacy’ opportunities in the East of the County. You’ll also run community engagement sessions/events/outreach in each district that will feed into the Learning Disability Co-production Board. Additionally, you will be creating activity schedules offering a range of varied activities to maximise uptake and running four quarterly engagement sessions held in each district per year (25 in total) with unique individuals attending being reported on.
In addition to working as a User Voice Community Development Worker, you will also split your role to work as an Independent Advocate, providing crucial support to vulnerable adults facing significant health and social care challenges. We are seeking a passionate and skilled Independent Advocate to join our team. This role focuses on providing advocacy for individuals under the Mental Capacity Act (MCA), the Mental Health Act (MHA), and supporting NHS complaints and Deprivation of Liberty Safeguards (DoLS), Care Act processes.
Your role will involve delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking focused actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Pohwer is dedicated to promoting the rights and well-being of individuals in care settings, hospitals and the community . We are seeking a passionate and skilled Independent Advocate to join our team. This role focuses on providing advocacy for individuals under the Mental Capacity Act (MCA), the Mental Health Act (MHA), and supporting NHS complaints and Deprivation of Liberty Safeguards (DoLS) processes.
Hours of Work: Full-time: 37 hours per week, between Monday to Friday, 9 am – 5 pm
(This role will be split into 3 days User Voice Community Development & 2 days as an independent advocate. We will also consider applications for part time positions.)
Location: Home based with travel around the county.
(Applicants have a full driver’s licence and access to their own transport)
Salary: Total salary £24,755.76 Per Annum split between the 2 positions as follows:
User Voice Community Development Worker £15,058.80 (Full Time Equivalent Salary – £25098.00 per annum)
Independent advocate £9696.96 (Full Time Equivalent Salary – £24,242.40 per annum)
Contract Type: Fixed term 3 years
User Voice Development Worker/Independent Advocate Requirements:
- Proven experience of working with people with learning disabilities, mental health, dementia etc.
- Experience community engagement including running events.
- Strong networking skills with the ability to build relationships with a wide range of stakeholders.
- Excellent communications skills, able to communicate sensitively and empathetically.
- Experience providing written reports to a high standard.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with people
- A Good understanding and experience with IT software packages.
- Full UK driving licence and access to your own transport, with geographical knowledge of the local area.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
- Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
POhWER stands for People and Organisations Working in Equal Rights. We are dedicated to empowering and supporting adults with multiple vulnerabilities, promoting their rights to have a voice and exercise choice in the services they receive. With a strong presence in communities across the UK, our team is committed to providing high-quality advocacy services that make a lasting impact. We are dedicated to promoting the rights and well-being of individuals in care settings and the community
If you think you are suitable for this Community Development Worker/Independent advocate role, don’t wait, – apply now! Take the first step to joining an organisation that values your passion and skills and make a genuine difference in your community.
Closing Date: 9AM, Monday 22nd September 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC (Via Teams)
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
Reports to: Business Development Manager
Starting salary range: £26,521 - £30,000
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)
Job Purpose
This role is a fantastic opportunity for someone looking to develop their knowledge and skills in business development. Working alongside our Business Development Manager, you’ll get involved in new business generation, account management, increasing sponsorship opportunities and converting leads to sales. You’ll also be involved in providing an outstanding level of customer service to our partners and sponsors and develop your own portfolio of accounts and sales prospects.
Please note: This role may require travel, overnight stays and weekend work, for example at our conferences.
Main Responsibilties
Business development support
- Support with the delivery of a business development strategy for BSR that secures financially sustainable funding streams that support our drive to improve patient care
- Carry out routine market research, pricing modelling and competitor analysis
- Generate ideas for product development that improve our product portfolios to keep partners engaged in supporting our membership.
Relationship building and customer service
- Provide exceptional and consistent relationship management with sponsors, partners and collaborators
- With the Business Development Manager, enable internal sharing of insight and intelligence about trends and movements with industry partners
- Keep all trackers and sales pipelines up to date.
Systems and compliance
- Support our partners to maximise their impact
- Be the key admin for business development systems and trackers, including being the team’s subject matter expert for the CRM
- Be a secondary admin for related team systems, such as booking systems and conference apps
- With the Business Development Manager, ensure our materials and products are compliant with the ABPI pharmaceutical industry code
- Work closely with the finance team to ensure all billing and invoicing is issued and processed in a timely manner
- Ensure our partners are aligning with our sustainability value and event requirements.
Person Specification
- Experience of sales and/or business development either directly or in a support function
- Experience of digital systems and tools
- Ability to carry out market research and competitor analysis and report findings
- Proven skills in customer services
- Excellent time management and prioritisation skills
- Good interpersonal and communication skills
- Commitment to BSR values.
Timetable
The closing date for applications is 5pm on Wednesday 1st October.
Interviews are expected to take place Thursday 9th October.
Equity, Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer focuses on strengthening and supporting the various projects, including the collection of programme wide statistics to detail the reach and results of Muslim Aid UK (MAUK) programmes. The MEAL Officer will provide guidance, coordination, and technical support to Country Offices and Partner’s MEAL systems through MAUK Programmes, ensuring that the programme has the flexibility to respond appropriately to the context while ensuring quality, effectiveness and responsiveness in line with humanitarian standards, as well as compliance with the Institutional donors.
The position supports a robust monitoring system that facilitates both accountability and learning and includes data collection, analysis, learning reflection and timely action-taking in support of quality service delivery.
You will play a critical role in this unit with an exciting mandate to support and improve the dynamic programmatic portfolio Muslim Aid Implements Globally. You will work closely with partners and country offices and contribute to improving systems within IPD.
About the Role:
- Collaborate with the MEAL Manager, country offices and partners staff to craft MEAL systems that align with the project, and MAUK Global objectives, are relevant to the context, responsive to assessed needs, are measurable and are in compliance with grant requirements.
- Ensure that all relevant collaborators have timely access to appropriate information and evidence.
- Support in the review and prepare timely and accurate MEAL reports, including progress reports and impact assessments.
- Provide assistance in monitoring programme progress including the design of appropriate MEAL Plans, indicators, targets, baseline data, timelines, data collection tools that can track progress of projects’ progress.
- Support the preparation of terms of reference of external and internal evaluations, case and impact studies in coordination with the focal points.
- Support the MEAL Manager on building capacity among staff and partners in MEAL concepts and practices.
About You:
To be successful in this role, you will need:
- Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
- Understanding of development programmes design, implementation and evaluation.
- Experience and understanding of monitoring and evaluation of programmes; using of quantitative and qualitative research data collected in support of programme development.
- Experience developing logical/results frameworks, indicators, and MEAL plans.
- Strong interpersonal and communication skills; effective in diverse and challenging environments.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a MEAL Officer at Muslim Aid, you will play a key role in strengthening our global humanitarian and development programmes by supporting the International Programmes Department. The role focuses on enhancing monitoring, evaluation, accountability, and learning systems to ensure effectiveness, quality, and compliance with humanitarian standards and donor requirements. By analysing data, demonstrating impact and guiding Country Offices and partners, you will help drive accountability and learning across our global work. If you are passionate about evidence-driven change and improving programme quality. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
About Us:
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview:
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities:
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements:
- Alignment with Baca’s values and mission.
- Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes:
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays and benefits:
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience? Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.
As the HR Data & Insight Analyst, you will champion data accuracy, reliability, and insight across the People Experience team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.
Contract terms:
- £34,000 - £37,000 per annum with Benefits
- Permanent
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Hybrid working: Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
Data & Insights
- Deliver and analyse People data reports.
- Maintain and improve reporting tools and MI.
- Support forecasting and strategic planning.
- Enable data self-service for managers.
- Optimise systems with providers and stakeholders.
- Lead system procurement and implementation.
- Ensure data accuracy, integrity, and compliance.
- Drive system improvements and efficiencies.
- Share insights and train users.
Generalist HR (People Experience) Support
- Provide generalist HR support (e.g. covering annual leave, supporting Employee Relations casework)
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a short cover letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 9am Wednesday 24 September
Interviews: Tuesday 30 September. Please note the interviews will be in person at our office in Ewell (Surrey) and will consist of data presentation exercise and competency based questions.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with Salford CVS in their search for a Director of Delivery.
Salary: £52,413 - £54,495 per annum
Location: Eccles, Salford (predominantly office-based)
Make a difference in Salford
Salford CVS has been supporting local people and communities since 1919. As the city-wide infrastructure body for the voluntary, community and social enterprise (VCSE) sector, they are passionate about creating a fairer, healthier, and more connected Salford.
They’re now looking for a Director of Delivery to join their Senior Management Team and play a key role in ensuring their projects and programmes deliver meaningful impact across the city.
About the Role
This is a senior leadership role with responsibility for the successful delivery of a diverse portfolio of programmes. You will:
- Lead and support Programme Managers and delivery teams.
- Ensure projects meet funder requirements, deliver outcomes, and demonstrate impact.
- Oversee monitoring, evaluation, and impact reporting systems.
- Manage budgets and contracts, ensuring compliance with GDPR, safeguarding, and health & safety.
- Build strong partnerships with public sector bodies, funders, and community organisations.
- Deputise for the Chief Executive when required.
You’ll be joining a values-led organisation with nearly 50 staff and over 1,000 member organisations. Together, they champion the VCSE sector, influence local and regional policy, and deliver programmes that support volunteering, health, skills, and community wellbeing.
About You
We’re looking for a confident and experienced leader who can balance strategic oversight with hands-on operational management. You’ll need to bring:
- Significant experience of managing complex programmes and contracts.
- Strong line management and staff development skills.
- Excellent communication and relationship-building ability.
- A track record of performance management, monitoring and evaluation.
- Knowledge of compliance areas (safeguarding, GDPR, H&S).
- A collaborative, solutions-focused and values-driven approach.
Experience in the VCSE sector is desirable, but more important is your commitment to the mission: making a difference in Salford.
Join Salford CVS and help shape the future of communities across Salford.
For the full application pack and to schedule a call for more information, please send your CV to Lizzy Clark at Harris Hill:
Deadline: 1st October 2025
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.
The client requests no contact from agencies or media sales.
We are looking for a dynamic, strategic and experienced media professional to lead Victim Support's press office and drive the charity's media engagement. This role is full time and can either be based at our office in London, or home based within two hours of London.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As Media Lead you will be responsible for running the charity's busy press office and you will play a central role in shaping how Victim Support is seen and heard in the media. You'll write and deliver a strategic Media Plan that positions the charity as a trusted and recognised victims' voice, increases the profile of our services and contributes to influencing positive change.
This is a hands-on role where you'll manage media enquiries, build trusted relationships with journalists and ensure our spokespeople are briefed and supported for interviews. You'll work closely with colleagues across external affairs, social media and frontline services, and provide expert media advice to senior leaders. You'll also line manage our Stories Officer and oversee our Stories Library, giving a platform to victims' voices and experiences.
Key Responsibilities:
- Lead and run the Victim Support's press office.
- Provide quotes and comments to the media, and secure and manage interviews with VS spokespeople.
- Write and deliver the charity's Media Plan.
- Develop and maintain relationships with journalists, editors and producers.
- Oversee the strategic development and growth of the charity's Stories Library.
- Enhance and protect the charity's reputation.
- Increase the visibility of our services.
- Oversee the effective monitoring, reporting and evaluating of media activity.
You will have
- Experience of delivering media relations across print/online, broadcast and digital.
- Knowledge and understanding of how the media works.
- Excellent communication skills.
- A proven ability to work under pressure and meet tight deadlines.
- Experience of writing and executing media plans.
- Self-motivation and the ability to thrive in a small team with a strong degree of autonomy.
Additional information
- The role at times will involve working with sensitive and potentially traumatic subjects.
About Us
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes.
We are now recruiting for a Programme Coordinator for our schools in Bristol. The role will also oversee our partner schools in Dorset remotely, with infrequent travel to Dorset.
- The Bristol Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The Bristol Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Sunday, 21st September 2025
Interviews: Thursday 25th and Friday 26th September 2025
Start date: Ideally Monday 20th October 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
