As part of our family support service, The Joshua Tree provides opportunities for all members of our families to connect with and gain support from our team of support workers. This is an exciting new role funded by Children in Need, with the post holder being the first point of contact for the amazing children and young people visiting our new purpose-built family support centre. This includes children and young people that are newly diagnosed with cancer; on treatment and post treatment, as well as siblings and wider young family members.  By developing a positive, trusting and caring ongoing professional relationship with the children and their families, the families will feel comfortable and confident in visiting the centre on a regular basis.  We envisage the centre to be utilised during the daytime, after school times, in the evenings, at weekends and during the school holidays, therefore flexibility on working days and times is essential.  Initially we will be open Thursday evenings and Saturdays, in addition to office open hours throughout the week.

The key purpose of this role is to deliver a high quality, child-focused environment and service. It involves maintaining the playroom, teenage areas and playground, as well as planning, organising and implementing activities, programmes, groups and individual care plans to suit the children and young people. By providing supervision and care to the children and young people visiting the centre, this will also support the adult members of the family. The role includes liaising with other members of the family support team to co-ordinate targeted interventions when required e.g. counselling, art therapy, nutrition advice, personal training, school support etc. As well as face to face work, online sessions will also play a big part within this role. This includes providing Zoom sessions for individuals and groups, leading various therapeutic programmes and activities.

This role involves an element of administrative duties as well as directly supporting children and their families mainly at the Support Centre in Northwich. Visiting our families in North Wales and visiting children in their homes and schools, may occasionally be expected. Therefore, an element of travel can be involved (up to an hour driving distance). Therefore, post holders must hold a full driving licence and have access to a vehicle. Mileage expenses will be covered by the employer.

This role will be emotionally demanding. A full induction programme and training will be provided. We are a very supportive team, offering regular supervision and reflection time to support emotional wellbeing.

With the development of the Support Centre, we envisage some of the ways we deliver support being adapted, to promote the use of the facility by our families. Therefore, this role is subject to review, to reflect these ongoing developments.

The post holder will follow The Joshua Tree's values and effectively communicate with service users, their families, colleagues and educational and healthcare professionals.

Bede House has been helping local people for over 80 years to improve life for themselves, their families and the community in the London Borough of Southwark.

IDVA, BEDE STARFISH DOMESTIC ABUSE PROJECT

Full time, permanent contract £27,854 to £30,540 (depending on qualifications and experience), plus contributory pension.

Bede is an established local charity sitting at the heart of the Bermondsey community. Our Bede Starfish Project supports clients who have complex needs to end domestic abuse. Our small, dynamic team works with over 150 individuals each year using a flexible, creative casework approach. A key element in our success lies in accompanying clients to court and social services meetings. Another of our unique services is peer support to break the cycle of long-term abuse through our Freedom Programme and Survivors’ Groups.

This is a unique opportunity for a qualified and adaptable IDVA who wants to do more long-term front facing client work with individuals at high risk and with complex needs. You will have the opportunity to use your holistic skills to help those most vulnerable, including clients who have no recourse to public funds or are facing child care proceedings. Working from our office in Bermondsey, you will work closely with the local Community Safety Unit and will be based once a week at Brixton police station.

For an informal discussion about the role, please contact the project manager, Ahlam Laabori - details on website or cover letter below.

To apply, download an application pack below or from our website.

Closing date for applications: 5pm Monday October 12, 2020.

Interviews: Wednesday October: 21, 2020.

Bede is an Equal Opportunities employer, registered charity 303199

Role: Community Keyworker, WrapAround

Salary: £26,000 - £29,000 pa (salary towards the top of the range will be paid for those with considerable skills and experience in equivalent roles).

Location: Based in Hammersmith and co-located in boroughs covering Harrow, Hillingdon, Brent, Ealing, Hounslow, Kensington and Chelsea, Westminster, or Hammersmith and Fulham with travel to across boroughs to provide targeted support to women as required.

Contract: Fixed term contract to 31st March 2021

Benefits: 30 days holiday pa plus 8 bank holidays; an additional day’s leave for International Women’s Day; great support provision including clinical supervision and an Employee Assistance Programme and generous dependent’s leave; pension scheme; company mobile phone, In-house training, opportunities for progression, an incredibly supportive and passionate team!

What we do:

Advance’s Minerva service works with women involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties.  Minerva aims are to reduce re-offending, encourage desistance amongst repeat offenders, divert women from Criminal Justice involvement as early as possible and reduce the number of custodial sentences imposed by Courts.

The Minerva WrapAround service is a 3-year programme launched in May 2018 to provide enhanced support to women and girls who have committed crime and are at risk of re-offending, with complex multiple needs.  The service is designed to be a “whole system” response offering an enhanced service to women and girls who have been assessed as having complex needs and therefore require additional support in the form of additional key-work sessions, innovative interventions or diversionary and group-work sessions and access to a women-only Centre in their region. 

The role:

As a Community Key Worker, you will provide an in-reach service to women serving custodial sentences at HMP Bronzefield, HMP Downview and HMP Send and build a relationship and support them in the 12 weeks prior to their release. This will involve reviewing initial assessments of risk and need and providing one-to-one advocacy, support and advice.  You will work with those you support to create resettlement and support plans and help women to engage with licence requirements and court orders.

What you will bring:

• Significant experience of front line work with women experiencing issues related to offending, such as homelessness, substance misuse, domestic violence or mental health, ideally within a criminal justice setting
• An in-depth understanding of issues facing women offenders and those at risk of offending, both in and outside of the criminal justice system. 
• Experience of crisis management in this key worker setting as well as experience of working in partnership with relevant statutory and voluntary groups and maintaining strong constructive working relationships.
• Experience of setting and maintaining professional boundaries with service users whilst delivering an excellent standard of service and being able to cope in stressful situations.
   

What we offer:

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career

Closing date: 7th October 2020 Interview Dates :14th and 15th October 2020

Please note that any offer of employment will be made subject to references and confirmation of the right to work in the UK and satisfactory enhanced DBS check

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community, and with personal experience of the criminal justice system.

Young Carers Activities, Engagement and Participation Worker 17.5 hours per week (regular after-school sessions with some evening and occasional weekend working) Salary: £23,493 pro rata plus generous benefits 28 days, pro rata in addition to statutory Bank Holidays

We are looking for a friendly, enthusiastic and skilled person, with exceptional communication skills, who can develop creative ways to reach and help Young Carers speak up and be heard, as well as grow as people. This includes advocating for their rights, influencing local and national strategic decision-making, and increasing their ownership over the delivery of Young Carers’ service provision. Applying your demonstrable experience, you also will organise and develop a range of social and educational activities alongside these Young Carers, events that will enable them to have short-term breaks from their caring roles and the opportunity to develop their lives, aspirations and abilities.

We are seeking a part time Diocesan Safeguarding Trainer to join our team (0.5 FTE). The primary purpose of the role is to facilitate and deliver a program of Safeguarding Training across the Diocese of Guildford in line with National Church policy and practice guidance.

The successful candidate will be an engaging and clear communicator, with a sound understanding of the safeguarding field including its social and political context. We are looking for someone with a broad knowledge of safeguarding legislation, ideally its application in a Church of England context, and experience of working within the safeguarding statutory framework in relation to both children and adults.

The role is for 17.5 hours per week.

Although we are working remotely via ‘zoom’ at the moment, the role will eventually require travelling around the diocese to support parishes and their teams. See the full application pack for further details.

To apply, follow the instructions attached and send a completed application form and a supporting statement (no more than 2 sides of A4) detailing your reasons for applying, what you can bring to the role and how you meet its requirements.

For full details of the job description, person specification and more information about the organisation, please see the attached application pack.

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract with potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

We also have a vacancy for a:

Thinking Space Facilitator:  £60 - £65 per hour depending on experience

Start in September 2020 - Bi-weekly Sessions - 1 Year Contract

The Claudia Jones Organisation and the Tavistock & Portman NHS Foundation Trust is seeking a Facilitator for their therapeutic Thinking Space group for women of African and Caribbean heritage who have experienced trauma.

HOW TO APPLY

Please email a CV and cover letter with the Subject: Operations Manager. The cover letter should detail where you saw the role advertised, how you meet the person specification and why you are interested in the role in no more than 2 sides of A4.

If you wish to express an interest in the Facilitator’s Role, please send an email to address in this job advert  for job description and specification.

Please write the Name of the Post in the Subject Line of Your Email.

We will close the applications as soon as we have received sufficient applications.

An enhanced DBS disclosure is a requirement for all post and 2 references.

Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). All posts are subject to an enhanced vetting and barring check. No agencies please.

JOB DESCRIPTION

OPERATIONS MANAGER

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract – Potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

OUR BACKGROUND Claudia Jones Organisation (CJO) is one of the few African Caribbean Women and Families organisations in London. Founded in 1982 at the request of Caribbean women, CJO delivers family centred services for women with children age 0-17, gender-based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families. CJO is committed to a culture of bold leadership, innovation in all aspects of our work, partnerships and most crucially, accountability to those we serve.

Our National Lottery Community Fund project builds on our earlier Hackney Women’s Haven partnership services that sought to foster women’s freedom from violence, discrimination, and exclusion, supporting women to stay safe and make positive changes to their lives. The focus of our work under this role will be to foster a therapeutic approach to providing a cohesive specialist support service for African Caribbean heritage women and families. This will include working within CJO’s Community-based Approach to Wellbeing through Specialist women and families service by us and for us.

PURPOSE This is a key role in the Senior Management Team, responsible for ensuring that the Central Services of the charity meets the strategic objectives and values of the Organisation.  This role deputises for the Executive Director.  In collaboration with the Director, the Operations Manager is responsible for overseeing an ambitious fundraising strategy, as well as managing the HR, payroll, and finance functions. You will ensure organisational effectiveness jointly with the Director by providing leadership for the organisation's operational planning, working closely with other Senior Managers, staff and volunteer team, contributing to the development and implementation of organisational strategies, policies and practices in accordance with CJO’s overall strategy. This position is key in supporting the Board of Trustees, clinical, administrative staff, volunteers and, centrally, in ensuring service users are welcomed and related to consistently in a warm and respectful manner.

Duties and responsibilities:

Operations:  Counselling/Therapeutic, Casework and Administrative Work:

• To ensure effective systems are in place to manage the processes of the referral, assessment, and on-going support for service users to ensure ongoing communication with and between referrers, service users, support staff and therapists.
• To ensure that the organisation is compliant with Data Protection Regulations, acting as the Data Protection Officer for CJO and supporting staff and volunteers in maintaining the security and confidentiality of service users, members, and volunteers.
• To support all staff and volunteers in carrying out the essential administrative tasks needed for the governance and smooth running of the CJO including supporting attendance for individual and group sessions, particularly bearing in mind that the majority of staff and volunteers are part-time, sessional or voluntary and have a variety of other commitments outside of CJO.
• To ensure that CJO staff and volunteers are informed of and put into practice the charity’s policies for the safeguarding of children and vulnerable adults, health and safety, risk management and equality and diversity.
• To co-ordinate the regular therapeutic group meetings for staff, volunteers and service users held regularly.
• To facilitate communications with service users, staff, trustees, and outside agencies in the network around existing and new partnerships including lawyers, clinical agencies, social services and education departments, community organisations, and funders.
• To liaise with staff and agencies with regards to specialist reports and letters for the different stages of support to ensure the timely submission of high-quality reports in line with deadlines provided by funders, lawyers, statutory agencies, and others.
• To manage the facilities of the organisation and its cleaning and hall/room hiring.

Financial Administration and Management:

• Working with the Finance Assistant and Management Accountant to ensure the timely delivery of regular, accurate financial reporting information and financial forecasts in the most effective form for the trustees, finance committee and staff.
• In conjunction with the Management Accountant and Consultant Fundraiser, to co-ordinate the annual budgeting, financial planning, and fundraising processes with the Director.
• To ensure the effective operation of the centre’s financial management and reporting systems, maintaining up-to-date and accurate financial administration records, including clear records of all cash expenditure.
• To oversee monthly and quarterly assessments and forecasts of the organisation’s financial performance against budget, financial and operational goals.
• To reconcile monthly financial activity, consistently monitoring organisational cashflow.
• To manage day-to-day processing of accounts receivable and payable, ensuring invoices for work carried out by staff are raised and purchase invoices are paid in a timely manner.
• To coordinate all withdrawals, deposits, and any communication with the bank, as required.
• To work with the Management Accountant in the preparation of information for the annual audit and its submission to Auditors.
• To fulfil all HMRC related requirements in conjunction with the Management Accountant.
• To keep records for the purpose of claiming Gift Aid.

Human Resources and Support:

• To work with the Director, staff, and volunteers to create an environment in which all service users, staff, volunteers, and visitors are appropriately welcomed and supported in a respectful, open, and warm manner.
• In consultation with the Director and Board of Trustees, to develop policies and procedures in volunteer and staff management, ensuring staff and volunteers are fully aware of and trained in these practices and in CJO’s organisational values.
• To manage and supervise the work of the Reception Admin Assistant, Finance Admin, Facilities worker, and admin volunteers.
• To manage the recruitment process for new staff and volunteers including assisting in the preparation of job descriptions, advertising roles, the organisation of and participation in interviews, follow up on references and carrying out DBS checks, organising contracts, assisting in the production of induction materials and ensuring that a proper induction takes place.
• To maintain personnel and employment records, as required by law.
• To co-ordinate training for staff and volunteers in consultation with the Director, other Managers, and staff/volunteer team.
• To develop and implement a mentoring scheme for CJO.
• To be attuned to the needs of the community, dropping into CJO, providing assistance and support as required or signposting to other members of staff, as necessary.
• To provide guidance to other staff in the short-term absence of other senior staff (sickness/annual leave/training).

Fundraising:

• To work with the Director and Consultant Fundraiser to ensure that the CJO has an ambitious and effective fundraising strategy, working to diversify the charity’s funding streams.
• To work in conjunction with the Consultant Fundraiser in the preparation of high-quality detailed bids for capital and revenue funds from relevant donors based on detailed information about.
• To schedule and coordinate the receipt of grant payments and to work with the team to prepare comprehensive grant reports to all trusts and foundations in line with the donors reporting requirements.

• To carry out administration required for receipt of all donations including standing orders and CAF cheques and overseeing the upkeep of the beneficiary, donor, and funder database in line with GDPR and Data Protection Procedures.
• To work with the Consultant Fundraiser, Admin finance in the development of a major individual donor programme.

• To communicate with relevant grant managers, keeping them up to date with organisational developments, events, and activities.
• To foster an open, involved, and authentic communication with donors, encouraging donors to visit CJO.

Organisational Effectiveness:

• To coordinate the annual monitoring and evaluation process in consultation with the Director and the external evaluation team.
• To work with the Director to ensure that CJO complies in all its roles and activities with all relevant legislation, including that applicable to Charities and Companies.  This task also encompasses taking the minutes of Trustees and Finance Committee Meetings, keeping company records up to date at both Companies House and the Charity Commission, ensuring all company records are clear and up-to-date to enable smooth filing of Annual Reports and Reviews each year.
• To liaise with the landlord and CJO’s Trustees in relation to premises management including renewing building usage and organising repairs, additional room hire, etc, as necessary.
• To increase the effectiveness and efficiency of CJO’s operations through reviewing and developing initiatives to improve each function - HR, IT, Finance, Fundraising, Administration, staff support as necessary

Risk Management:

• To work with the Director, Service Manager and Clinical Lead and Trustees in the development, implementation, review and maintenance of Baobab’s risk management matrix, particularly as it relates to risks for service users and young people of suicide, aggressive behaviour and deterioration in mental health.
• To ensure statutory compliance with Health and Safety and other relevant legislation, conducting risk assessments, monitoring performance, and reviewing procedures.
• To ensure the correct organisational insurance policies are in place.

Public Events:

• In consultation with the Director to plan, implement, monitor and evaluate a broad range of public events (such as regular ‘The AGM, Black History Quiz, International Women’s Day, CJO  Talks’ Seminar series) and training activities related to the needs of our service users.  
• Assist in preparation of materials for teaching and training sessions for professionals in the networks around our service provision.

Other duties

• To undertake other duties which may be regarded within the nature of the post, in discussion with the Director.
• To engage in regular managerial supervision with the Director.
• To participate in training and CPD

PERSON SPECIFICATION

Specification

Essential

Desirable

Qualifications,

Education & Training

Education to degree level or equivalent professional experience

Knowledge of a range of computer packages (e.g. Word, Excel, PowerPoint, Outlook, and accounting software).

Knowledge of data protection legislation.

Management accounting

Experience

At least 5 years office and/or operations management experience in a small organisation.

Experience of managing a team

Experience of financial administration such as petty cash handling, issuing, and paying invoices, book-keeping using accounting software, financial management information, Website

Experience of GBV services and women only services in the BAME voluntary sector.

Experience of setting up and maintaining office systems

Facilities management experience

Project management experience

Experience of setting and working to targets, budgets, and deadlines

Experience of developing funding bids

Experience of producing reports of organisational outcomes, outputs, and financial activity.

Experience of identifying opportunities, planning new activities, and managing change.

Experience of working in a BAME organisation/ service which promotes the rights of vulnerable women and families with multiple disadvantages.

Experience of asylum seeking or refugee issues

Experience of working within a women and families services children, adolescents, and young adults with mental health problems

Event management experience

Experience of editing documents and preparing publications

Skills, Attributes & Competencies

A very high level of self-management with ability to manage own workload, time and prioritise effectively with competing deadlines

Excellent organisational skills and the ability to multitask

Achievement orientation

Analytical thinking with the ability to examine what lies under the surface, anticipate what is needed together

High level of accuracy and attention to detail

High level of numeracy

Ability to multitask in the face of multiple demands

Ability to use initiative and be creative in the face of problems

Excellent interpersonal skills with adults, children, young people, staff, and visitors and a warm, interested and involved manner while maintaining professional boundaries

High levels of sensitivity, emotional intelligence, and resilience

Ability to work as a member of a team, seeking support from colleagues as appropriate

Commitment, Values & Motivation

To work in ways that promote a multicultural, multi faith environment with a genuine commitment to equal opportunities

To inform oneself about the external political environment towards African heritage communities and the different contexts that, young people, women girls, and families life situations which they find themselves in the UK.

To work in ways that promote human rights

To understand and work towards meeting the diverse needs of the African Heritage community who have experienced violence and who consequently function in unstable and chaotic ways.

To work in a therapeutic community

To want to make a difference in the lives of those who access our services.

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