Shop assistant jobs

Centre Support Assistant

Harrogate, North Yorkshire

Part-time, 22.5 hours per week, some evening and weekend work may be required

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Donations Sorting Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

We are currently looking for two Centre Support Assistants to join our Retail, Services and Operations team.

The role will be interesting and varied and will provide support across departments to ensure the centre is able to operate efficiently and effectively 7 days a week. We recognise that this a varied role and all appropriate training will be provided, to ensure you possess the knowledge to effectively operate as part of all our customer facing teams, as well as within our donation centre.

Reporting to the Centre Manager, as Centre Support Assistant, your primary role will be to provide a professional and warm welcome to the Yorkshire Cancer Research Hornbeam Centre. You will undertake administrative tasks to support the delivery of the Active Together Harrogate service and the smooth running of the centre. You will also provide cover across our Donation Centre, Delivery Team, Café and Hornbeam Shop as required.

Specifically, you will:

• Help create a welcoming, professional atmosphere and deliver high standards of customer service for all donors, customers and supporters.
• Establish good working relationships with all visitors to the centre.
• Show responsibility for personal health and safety and security, and that of others in the conduct of the role.
• Take ownership of all workplace areas ensuring a high standard of presentation, cleanliness and functionality throughout.
• Respond to and report safeguarding concerns in line with Yorkshire Cancer Research safeguarding policy and procedures.
• Communicate in person, by phone or in written communication to provide information about the Active Together service and wider charity.
• Support Active Together service users to navigate the service and sign-post to approved educational, health and wellbeing resources as necessary, ensuring information is up to date.
• Process referrals and questionnaires, handle eligibility queries and bookings, working closely with the Service Manager and delivery team to ensure consultations and classes are appropriately booked.
• Follow all policies and procedures to contribute to the smooth running of the Donation Centre.
• Ensure donations are sorted and stored appropriately and in-line with Yorkshire Cancer Research procedures.
• Accompany a member of the team to carry out deliveries and collections of furniture and goods across Yorkshire, to and from shops and customers, including disposal of waste materials.
• Assist in all aspects of running our café at Hornbeam Park, including opening and closing procedures, food production, preparation of hot drinks, till operation and cleaning tasks.
• Assist in all aspects of running our shop at Hornbeam Park, including merchandising, till operation and cleaning/tidying tasks.

About You

To be considered for this role, you will need:

• To ideally be educated to GCSE standard including Maths and English.
• To have previous experience in a customer facing role and a high level of commitment to customer care is essential.
• To have proven administration experience and experience of maintaining accurate records is essential.
• To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook. 
• To be up to date with safeguarding and confident in raising any concerns. 
• To have a good knowledge of GDPR requirements and how to apply them is essential.
• To enjoy delivering excellent customer service and customer/supporter interaction.
• To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal. 
• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
• To have strong organisational skills and a high level of accuracy and attention to detail.
• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
• A check on your employment history by seeking two references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• A DBS check

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 June 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

The Corporate Team at ARUK has just enjoyed a record-breaking year of fundraising by our corporate partners. We require a proactive and organised colleague to provide the team with vital administrative support. 

The successful candidate will support our partnerships with companies such as Dyson, The Perfume Shop, Cadbury, and Slimming World while building excellent relationships with supporters from within those organisations. This role will also support our new business team with their approaches to prospective companies. 

This is a 12-month fixed term contract to cover a secondment period. This role will be known internally as Partnership Development Executive – FTC.

Main duties and responsibilities of the role:

Team administrative support

· Provide general administrative support for all members of the team.

· Manage invites and room bookings for Corporate Team meetings.

· Ensure accurate recording keeping through the use of our CRM system.

· Be the main internal point of contact for the Corporate Team.

· Respond to incoming team enquires promptly and professionally.

· Ensure accurate financial records are kept, by reconciling gifts across multiple donation platforms.

· Fundraising stock management and distribution.

· Assisting the team with event planning, including sourcing pricing quotes, raising purchase orders and booking equipment and ordering merchandise.

· Update the team intranet and website pages. 

· Post from the Partnership Development team Twitter accounts, monitor LinkedIn for activity by our partners and flag to appropriate team member. 

· Update internal group email distribution lists as required.

Securing new partnerships

· Fundraising data management: adding new companies and prospects to ensure accurate records of approaches made by the team. 

· Monitor supporter information on the database to generate new leads for the team.

· Generating reports for the New Business team and maintaining accurate records.

· Provide ad hoc support in the lead-up to high-value pitches and applications e.g. prepare materials, book couriers etc. 

Supporting our existing partnerships

· Provide a first-class stewardship journey for fundraisers from companies that are supporting the charity. Including making sure they have the materials and resources required to fundraise – preparing and sending information packs, wishing them good luck, drafting letters, and sending thank you messages.

· Work closely with the Central Fundraising Team to ensure a consistent stewardship journey across all audiences. 

· Manage online giving pages and our CRM system to make sure corporate supporters are identified and recorded correctly, and their income potential is maximised.

· Monitor the CRM system to make sure that all information about our corporate fundraisers is recorded correctly.

· Filter enquiries from our corporate supporters whilst the Partnership Development Officers are on annual leave to ensure a timely and helpful response. 

· Help support event delivery by sourcing volunteers, merchandise, and gifts in kind for events.

· Keep the Partnership Development Officers and Team Managers up to date on feedback from supporters. 

· Communicate key fundraising products and communications designed for our Corporate supporters with the Regional team. 

· Develop new fundraising idea packs to engage our Corporate supporters and seek appropriate sign off.

Working with others

· Work with our merchandising team for the development and production of event materials as required.

· Liaise with our distribution centre to organise mass mailings of materials needed for pitches and large partnership launches and events.

· Represent the Corporate Partnerships team on working groups for internal projects to ensure the team’s needs are met.

· Work closely with our Supporter Care Team, Central Fundraising Team and Insight & Development teams to make sure that the Corporate Partnership team is following processes correctly and is adopting improved practices where possible. 

What we are looking for:

· Confidence working with computers and Microsoft Office; knowledge of Word, Excel, and Outlook.

· Experience using databases.

· Experience working in a customer/client facing position.

· Demonstrable administrative experience or relevant transferable skills.

· Experience of building and managing relationships with colleagues.

· Good verbal and written communication skills.

· Ability to prioritise and effectively manage multiple tasks.

· Excellent planning and organisational skills

· Excellent attention to detail.

· Friendly and professional demeanour.

· A confident and friendly manner; would feel at ease representing the charity among varied external contacts.

· Able to work as part of a wider team as well as being proactive and can work independently.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 22nd June 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Do you have a keen eye for detail and enjoy providing thoughtful support through meaningful communication?

We're looking for a Legacy Marketing Assistant to join our Legacy team. This varied role offers the chance to build a career in legacy or in-memory fundraising, supporter care, or administration.

As Legacy Marketing Assistant, you'll support multi-channel campaigns and events, while providing thoughtful and timely stewardship to some of our committed supporters. To thrive in this role, you'll be organised, empathetic, and confident working with sensitive information and correspondence.

Key Responsibilities:

• Deliver excellent supporter care by monitoring inboxes and responding to enquiries promptly and sensitively
• Accurately set up new records and log all inbound and outbound correspondence
• Prepare and send welcome packs to Tribute Fund supporters, respecting communication preferences
• Write and send personalised thank you letters to supporters, solicitors and executors to acknowledge donations received from a range of sources including legacies and in-memory donations
• Provide tailored stewardship through sympathy cards, special acknowledgements, and monthly e-newsletters
• Support the team with the planning and delivery of legacy events, including managing responses and on-the-day coordination
• Help manage replies to legacy marketing activity such as Free Wills services and direct marketing campaigns
• Build effective working relationships with internal colleagues and external partners

About You:

• Excellent attention to detail with experience in accurate data capture
• Experience using databases, Microsoft Word, Excel, and Outlook
• Clear and sensitive communicator, both in writing and in person
• Skilled and confident at handling high volumes of personalised correspondence
• Strong relationship-building skills across internal teams and external contacts
• Able to manage a varied workload and prioritise effectively to support others

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Excellent attention to detail and experience of data capture with high levels of accuracy
• Experience of database management and use of Word, Excel and Outlook
• Excellent written and oral communications skills; great listening skills and ability to handle sensitive conversations

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you're looking for an opportunity to grow your career as a Legacy Marketing Assistant, we'd love to hear from you.

Supporter Experience Assistant

Location: Rotherham

Salary: £23,875 per annum

Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to their community since 1996.

The Role

The Supporter Experience Assistant is the first point of contact for supporters and administration tasks. Offering a high level of support, guidance, stewardship to supporters whilst implementing the operational delivery of all departmental transactional requirements related to the delivery of their fundraising and retail activities.

This is a pivotal role in ensuring supporter care and administrative excellence is achieved and maintained in an accurate and timely manner and that all queries are responded to quickly and consistently. Working collaboratively with colleagues from various departments including the finance team the Supporter Experience Assistant will undertake a team proactive approach to all aspects of delivery and immediately identify any potential risks and issues which will jeopardise supporter care and administrative excellence.

Key Responsibilities:

• Act as a main point of contact in relation to supporter queries and administration tasks, reacting to all incoming queries in a positive and proactive manner.
• Assess supporter needs and offer help and support to minimising the need for multiple point of contact.
• Accurate and timely recording of donations and donor details on their supporter database.
• Be proactive in offering alternative ways to support the charity.
• Providing advice and support to member of the public trying to support the Hospice including problem solving with digital platforms, booking events, processing donations, booking collections/deliveries etc.
• Be proactive in growing supporter engagement, income generation and ensuring add on fundraising methods are captured i.e. gift aid, consents etc.
• Ensure regular provision of accurate income generation records in a timely manner on areas including but not limited to: Stock, Shops, Community, Corporate, Trusts & Foundations, Events, Individual Giving and Lottery.
• Effectively manage all data inputting, administrative and supporter care tasks within the department including maintaining accurate records of donor details and donations made, both digitally and paper based to ensure consistency and accuracy in a timely manner.
• Promote the services of the department at all appropriate opportunity.
• Assist with the management of all databases/CRM systems to enable accurate reporting measures to be undertaken.
• Maintain files and documents, archiving duplication and unnecessary files, where appropriate.
• Undertake regular file audits.
• Respond to all administrative queries and requests in a timely manner.
• Assist with the management of the department email inbox responding to contact requests and distributing the workload to relevant team members.
• Undertake any additional activities elsewhere in the charity as required and within your capability.
• Report any concerns or possible improvements to the relevant Head of Department.
• Support and attend the Hospice events and appeals.

Skills and Qualifications

• At least 2 years’ experience in a customer service environment
• Previous experience in fundraising
• IT literate
• Strong understanding of fundraising principles and techniques
• Excellent communication and interpersonal skills, with the ability to engage and inspire donors through written and verbal communication
• Experience working with CRM systems.

Benefits

• Holidays: A work-life balance is important for everyone, which is why they offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
• A supportive & comfortable working environment: Their Hospice is a calm and compassionate place to work, full of inspiring people who support one another.
• Hassle-free parking at no cost: No one is more than a couple of minutes’ walk from the Hospice.
• Great meals & drinks: Because their culinary team prepares food for patients 24/7, they cook for them too. Buy a lovely lunch with 50% off without even leaving the building.
• Reassurance: Whilst the here and now is important, they all think about the future. They offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in their service.
• Training & development: Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
• Competitive Pay Enhancements: Join their team and benefit from a 25% pay enhancement for evening and weekend shifts, plus double pay for bank holidays.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.

We’re looking for someone who knows their way around websites and can project manage website development in liaison with our external website support hosts. They will also understand how to use and manipulate CRM systems to help inform fundraising and communication campaigns. This role will be central to growing the charity’s e-marketing functionality. If you also have design skills to boost the capacity of our busy and fast-paced in-house communications department then we want to hear from you.

What We’re Looking For

Essential:

• Previous experience in a communications or marketing environment
• Robust working knowledge of WordPress websites
• Experience using Google Analytics or similar platforms to monitor website usage
• Proficient user of CRM systems with the skills needed to manipulate data and deliver reports accordingly
• Working knowledge of scoping e-marketing campaigns – with the support of communications colleagues
• Excellent organisational skills with the ability to manage multiple priorities
• Strong written communication and interpersonal skills
• Proficiency in Microsoft Office
• A proactive, flexible mindset and willingness to support the work of the wider team

Desirable:

• Experience in the charity or not-for-profit sector
• Familiarity with Canva, Adobe design or other similar platforms
• Experience working in a busy communications team

Qualifications

• Relevant professional experience

What You’ll Bring

You’ll be a friendly, professional, and solutions-focused individual who works well under pressure and is committed to supporting our mission. You’ll be aligned with the Lingen Davies values:

• Ambitious and Committed
• Honest and Resourceful
• Experienced and Progressive
• Friendly and Supportive
• Proud to be part of our amazing community

Additional Information

• Flexibility to work very occasional evenings and weekends is essential (TOIL provided)

Why work for Lingen Davies?

• 27 days annual leave, plus an additional day for your birthday (rising to 29 days after 5 years)
• Enhanced sick pay and maternity pay, and family friendly policies
• Positive culture of flexible working
• Opportunities for personal development
• Employee Assistant Programme, including free access to counselling
• Regular team development days, and annual social events
• The chance to help shape the future of a growing and changing organisation

The Programme Operations Manger is a new position at the Hebridean Whale and Dolphin Trust. We are looking for someone who can lead and coordinate expert teams across two different work programmes, our Hebridean Whale Centre and whale research boat, Silurian. 

If you are looking for an exciting challenge, based on a beautiful island, with a fantastic team then we would love to hear from you. You do not need maritime experience to succeed in this role.

We are seeking an organised, responsible, and self-motivated person to head our Hebridean Whale Centre operations and lead our boat team.

We are looking for someone with a passion for our seas and wildlife and significant experience in people and project management.

Our ideal candidate will have excellent communication, coordination, and time management skills and be experienced in leading diverse teams.

Based in Tobermory the role includes responsibility for managing the charity’s retail operation and taking the lead on fundraising for the Centre and boat activities. Therefore, proven successful experience of charitable fundraising and knowledge of gift shop/charity retail activities would be an advantage.

The ability to ensure the effective co-ordination and delivery of the charity’s boat and centre operations, on time and within budget, as well as being able to work effectively with the wider team of staff, trustees, volunteers, and external contractors is central to all tasks.

A genuine interest in cetaceans and marine conservation is essential and an understanding of the workings of the third sector would be an advantage.

This is a varied role which differs from season to season and day to day. One day you might be debriefing with our expedition crew aboard our research vessel, the next developing new retail partnerships and promoting the Hebridean Whale Centre.

The role is based in Tobermory on the Isle of Mull which is also where the charity's office, Centre and boat mooring are located. The Programme Operations Manager will work from the office in Tobermory and remotely from home as required to deliver the objectives of the role.

You need to have the right to work in the UK to apply for this role. As a small charity HWDT are unable to sponsor visa applications for international workers at this time.

HR Advisor

Salary£32,000.00 per annum

LocationHome Based

Weekly Hours35

The Vacancy

Job Title: HR Advisor

Location: Home Based

Salary: £32,000.00 per annum

Weekly Hours: 35

Reference: YMC1095697

There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.

In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.

About YMCA England & Wales:

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

What you’ll be doing:

• Advising managers on employee relations issues including disciplinary, grievance, and capability cases
• Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
• Supporting store teams through regular visits, building relationships and trust
• Delivering training sessions to upskill managers and promote HR best practice
• Supporting HR projects, change initiatives, and data reporting
• Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed

Who we’re looking for:

• MCIPD-qualified or equivalent HR experience, ideally in a retail environment
• Strong knowledge of employment law and HR best practices
• Confident managing casework with a fair, empathetic approach
• Excellent interpersonal and communication skills
• Highly organised, self-motivated, and able to work independently
• Willing to travel frequently (full driving licence required)

Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Location: Portsmouth Naval Base, Sea Cadets Stores

Contract: 35hrs per week - Permanent

Salary: £38,000 - £42,000 gross per annum

Closing Date: 29 June 2025

Are you a hands-on Warehouse Logistics Manager and Head of Department looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Head of Logistics and Trading to join our team responsible for the management and duties arising from the MSSC stores team and Sea Cadets Shop orders, and other departmental functions.

We are looking for a capable, ambitious person, able to accept increasing responsibilities, as the department transitions significant staff/role changes in the coming months.

Responsibilities

• To manage the operations of the MSSC Logistics & Trading department, which includes motor transport management for the MSSC.
• To be line manager to the Logistics & Trading Team.
• Be Building Manager responsible for the safety and security of all machinery, staff and operations within Sea Cadet Stores.
• Be responsible for budgetary control and finances associated with the department.
• To provide warehouse management and administrative oversite to operations for receipt and dispatch of online shop orders, MoD and MSSC stores held on loan throughout the MSSC.
• Liaise with SCC units, contractors, suppliers and MoD, to effectively deliver an efficient, effective department.
• Be responsible for maintain appropriate levels of MoD and Sea Cadets Shop stock.
• Liaise with Royal Navy regarding use of RN systems for purchasing uniforms and other RN provided equipment.
• Manage warehouse receipt and dispatch, ensuring that all orders are dispatched within specified timelines.
• Manage the operations of the Westminster Stores and Sea Cadets Shop online systems, ensuring that all records are maintained and up to date and accurate.
• Be prepared to assist with the manual aspects of warehouse activities as required.
• Liaise with Royal Navy and Captain of Sea Cadets regarding changing uniform requirements.
• Liaise with fundraising team to develop a strategy for increasing sales in the SCC shop.

Requirements

Requirements

• Experience of line management responsibilities and managing a team.
• To successfully undergo MoD security clearance to SC level.
• To operate the counterbalance for lift (training will be provided if necessary).

Desirable

Experience of logistics work within the Royal Navy or Cadet Forces as an adult.

Benefits

Benefits

• Limited flexible Working hours
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

For further information, please download the Recruitment Pack.

If you are interested in this role, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo a criminal record and higher level security check.

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

�� Location: North East London

�� Contract: Full Time, Permanent – 37.5 hours

�� Salary: £27,900pa to £29,700pa – depending on experience

�� Closing Date: Close of Business Thursday 26th June

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 25 days’ annual leave

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat during week commencing 30th June and one formal interview at the London office, likely to be week commencing 7th July

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

Redemption Roasters Barista Trainer

Role summary:

To deliver barista training courses in HMP High Down and HMP Downview. The goal of the training is to prepare residents for employment in hospitality on release.

Overview:
Redemption Roasters is looking to appoint a skilled and passionate barista to deliver training courses in HMP High Down and HMP Downview.  Both prisons are located in Sutton. The training will be delivered to small groups of prison residents who are looking to learn a new skill and are interested in a career in hospitality on release. The successful applicant will be offered comprehensive on-boarding training, with opportunities to shadow experienced trainers.

Duties:

• Deliver a tried and tested Redemption Roasters barista training course, including espresso preparation, milk steaming technique and pouring, alternative brewing methods, cleaning equipment, and basic grinder and machine maintenance. 
• Liaise with prison staff, including the Prison Employment Lead and Activities Manager, to ensure courses are well-attended.
• Act as a positive role model for course participants and encourage participants to grow outside of their comfort zones whilst respecting professional boundaries.
• Conduct basic assessments during the course, coordinate the completion of feedback forms, and track learner journeys, in line with the guidance given by the prisons.
• Provide one-to-one support to facilitate sustainable employment for interested participants on their release. 
• Deliver additional training to participants as is required; this would typically be in Redemption Roasters 13 coffee shops. 
• Other ad-hoc tasks to support the smooth running of the programme in HMP High Down, HMP Downview and wider success of the Impact team at Redemption Roasters. 

Schedule:

• On joining the team, the Barista Trainer will complete a minimum of three-weeks of on-boarding training. This will include an induction to HMP High Down and HMP Downview and shadowing experienced Redemption Roasters trainers in a prison environment.
• During a 12 month period, the Barista Trainer will deliver 7 three-week courses in HMP High Down and 6 one week courses in HMP Downview. 
• During training delivery weeks, the Barista Trainer will typically be based in prison Monday - Thursday (with the Trainer arriving at the prison for 8am), with Fridays in the Redemption Roasters HQ in Kings X, London. 
• During non-delivery weeks, the Barista Trainer will visit the prisons to support course recruitment (usually one day a week), as well as delivering one-to-one support and ‘top up’ training to participants working across the Redemption Roasters coffee shops.

Personal specification:

Essential

• 2+ years' experience as a barista and/or barista training
• Strong written and verbal communication skills
• Empathetic and kind, with a strong belief in the Redemption Roasters mission 

Desirable

• SCA Certifications
• Experience working with vulnerable people 
• Experience in managing sensitive personal data

Terms & Benefits

• Permanent contract, 40 hours per week. 
• Salary: £28 - 32,000
• 31 days annual leave (including bank holidays).
• Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food. 
• Travel expenses covered to and from the prison.
• Final offers conditional on compliance with all Prison Service requirements (including Enhanced level 1 vetting).

To Apply

To apply for this role, please submit a CV and short cover note via our hiring platform. The application should be addressed to Rosemary Ashworth, Head of Impact. Deadline for applications is Monday 16th of June, however these will be reviewed on a rolling basis.

Join Our Team as a Lead Support Worker in Tadley!

Full UK Driving Licence Essential Covering Manual Vehicles

Are you passionate about supporting adults with learning disabilities and experienced in supported living or residential care settings? If so, this is your opportunity to lead by example and help make a measurable difference in people’s lives through Dimensions’ unique ‘Activate’ model.

About the Role: We’re looking for a dedicated Lead Support Worker to join our innovative team in Newbury. At our Supported Living Service, you’ll play a key role in enhancing the lives of four individuals, empowering their independence, and delivering exceptional support. This role is ideal for someone with experience as a support worker who is ready to take the next step and lead a team.

The service thrives on big ideas, so we need someone who is enthusiastic, creative, and solutions-oriented while maintaining a sense of fun. You’ll have access to industry-leading training, ensuring you’re equipped to excel in your role. This position is full-time (37.5 hours per week) and includes sleep-ins, weekends, and bank holidays. Shift patterns will be discussed during the interview process.

Why Join Us? Dimensions is one of the few social care organizations accredited by the Great Places to Work programme, offering a supportive environment for personal and professional growth.

What We’re Looking For:

• Someone passionate about championing the rights of the people we support.
• A proactive leader ready to educate and inspire others.
• A team player with experience in supported living or residential care settings.

Key Details:

• Pay Rate: £13.68 per hour.
• Hours: 37.5 hours per week.

Benefits of Working with Dimensions:

• Competitive pay and up to 35 days of paid annual leave (pro rata).
• Opportunities for career progression and industry-leading training.
• High Street discounts on retail, hospitality, entertainment, and more.
• Enhanced DBS paid for by us.
• Life assurance and company pension.

About Dimensions: Dimensions is a values-driven organization dedicated to empowering the people we support and fostering fulfilling careers for our colleagues. If you share our values and are ready to make a difference every day, we’d love to hear from you.

Next Steps: If you have questions or would like more details, please contact Andrew on 07 507 128 795 or submit a short application by clicking the button below.

Applications will be reviewed as they are received, and interviews will continue until the role is filled.

Important Information:
This role requires an enhanced DBS Disclosure, which we will obtain on your behalf.

Equality Commitment: Gender is considered a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 where mentioned.

Dimensions is an equal opportunities employer committed to diversity and inclusion. We are proud to be Disability Confident Committed and guarantee interviews for disabled applicants meeting the minimum criteria. If you need assistance with your application, we’re happy to support you with reasonable adjustments, including assistive technology at our offices.

The Digital, Data and Technology (DDaT) Service Manager provides leadership for the outsourced service desk, IT supply and Site Service Engineering functions of the DDaT team and is the point of escalation for all Barnardo's colleagues accessing services, incident management and request fulfilment.

The DDaT Service Manager is responsible for the delivery of exceptional Site Service Engineering at over 1000 sites and responsible for the delivery of IT Supply services to over 7000 colleagues across the UK. The Service Manager also owns and operates the outsourced Service Desk via the current partner relationship, working in collaboration with internal technical teams. The Service Manager will report to the Director of Digital, Data and Technology (DDaT) and is a member of the DDaT Leadership Team.

Continuous improvement of services, ownership of the service catalogue entries, effective self-help documentation and assets, are core activities of the role, alongside ensuring the delivery of excellent business as usual services, and ownership of key transformation initiatives. Fiscal management of delegated budgets, accurate forecasting are key success factors of the role.

The post holder will be responsible for engagement with all stakeholders, aligning working practices with the DDaT Operating Model, identifying improvement opportunities and all other similar practices to grow the function.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Client Adviser – Services & Grants Team

Location: Hybrid working (currently two days per week in our London office). 

Contract type: 1 year Fixed Term-Contract, 35 hours a week 

Starting Salary £35,790 per annum

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.

 About the role

Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.

Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.

It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.

You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.

If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.

 About you

You’re someone who genuinely cares about helping others – and knows how to listen without judgement.

You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.

Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.

You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement. 

In your supporting statement, please tell us (around 100 words per answer):

1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.

2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
 

3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?

Closing Date: Tuesday 17th June 2025.

Interview date: Tuesday 24th June 2025
 

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

Team Administrator (Philanthropy, Partnerships & Commercial)

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our Income Generation team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. In addition, we are embarking on a transformative journey with our Launchpad Programme – a major cross-organisational initiative to consolidate all customer and animal data into one integrated system. As part of this ambitious project, we are creating new roles to ensure that our Income Generation operations are fully represented and embedded in the design of the future system.

This is a new role working across Battersea’s Income Generation department, in particular, Philanthropy, Partnerships and Commercial (PP&C). This new role will provide effective EA support to the Head of PP&C, and to the Senior Corporate & Commercial Manager and the Senior Philanthropy & Trusts Manager). This role will manage external and internal communication to and from the Head of PP&C and the senior managers. You will also provide a range of administrative and co-ordination support to the wider PP&C team.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 17th June 2025
Interview date(s): TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.