Shop manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE
Head of Services
REPORTING TO
Director of Frontline Services
PURPOSE OF POSITION
This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.
Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.
This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.
You will be a key member of the charity's Extended Leadership team
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.
• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours
Stakeholder Management
• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.
Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.
Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.
Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.
Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance
General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.
Essential Criteria
Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging
Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.
Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.
Interview date: week commencing 10 November 2025
Our mission to solve homelessness in east London, one person at a time!
At Headway, our mission is simple: Improve life after brain injury.
Every 90 seconds, someone in the UK is admitted to hospital with a brain injury. Our job is to support survivors and their families from the moment brain injury strikes – and to do that, we need your help and expertise!
We’re seeking a determined, values-driven Director of Fundraising to drive income generation across several different disciplines, helping to ensure we can continue delivering vital support to people affected by brain injury.
This role isn’t just about setting strategy; it’s about being actively involved in in a hands-on capacity as you build relationships and lead fundraising efforts across community, individual giving, corporate partnerships, events, legacies and trusts fundraising.
You will also oversee and support the Head of Retail, ensuring that income from our charity shops contributes effectively to the organisation’s overall financial sustainability and growth.
As a member of the Senior Leadership Team, you will also have the opportunity to shape Headway’s future and contribute to key decisions across the charity, including working with trustees and contributing to board meetings.
Key areas of accountability
- Develop, maintain, and evolve a multi‑year fundraising strategy (3‑5 years) aligned with Headway’s strategy, priorities, and risk appetite.
- Lead the development and delivery of income generation plans across all fundraising channels (retail, individual giving, corporate partnerships, trusts and foundations, events, legacies, and community fundraising), translating organisational objectives into clear annual targets, growth strategies, and actionable fundraising plans.
- Personally lead on key fundraising initiatives, cultivating and stewarding donor relationships while overseeing a diverse portfolio of fundraising activities.
- Use data-driven insights to evaluate performance, inform strategy, and identify opportunities for growth.
- Manage and inspire a fundraising team, fostering a culture of innovation, accountability, and professional development.
- Oversee the Head of Retail and ensure the effective operation and strategic development of Headway’s charity shops.
- Monitor fundraising performance and report on progress to the Chief Executive and Board of Trustees.
- Play an active role within the Senior Leadership Team, contributing insight and expertise on income generation, fundraising performance, risk, scenario planning, and resource allocation, while working closely with colleagues to support decision-making and drive organisational priorities.
- Act as a key ambassador for the organisation, representing its mission and values to external stakeholders, partners, and donors.
About you
We’re looking for an experienced fundraiser who has performed at a director level or equivalent, ideally at a charity with a UK-wide reach.
You will be able to nurture and develop the fundraising team, building a strong culture in line with the organisation’s values, and motivating others to achieve shared goals by using your working knowledge of various fundraising disciplines.
You will be a skilled communicator, able to build relationships with and instil confidence in internal and external stakeholders including donors, supporters, and colleagues.
You will be confident and proficient in using CRM systems and fundraising platforms to manage supporter data, analyse performance and support donor engagement with data-informed decision making.
And you will be able to combine a strategic and analytic mindset with proactive, hands-on fundraising.
Benefits
- You will be automatically enrolled into the People’s Pension. This is based on your contribution of 5% and with Headway UK contributing 3%. For every 1% you increase above this, Headway UK will increase its contributions by 1% up to a total maximum of 6%.
- We offer 25 days’ annual leave, plus bank holidays, rising incrementally after two years to a maximum of 30 days. We also offer a range of special leave entitlements.
- Access for you and your immediate family members to an employment assistance programme offering life support, legal and medical information, and counselling services.
- Death in service benefit of two times your salary.
Closing date for applications: Wednesday 5 November 2025
First interview: Wednesday 12 November via Teams/Zoom
Second interview: Monday 17 November in Nottingham (NG6 8SF)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Bank Retail Assistant
Salary: £15.18 per hour
Team: Retail
Hours: Ad hoc as required
Location: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and Teddington
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Bank Retail Assistant to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.
This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience
About the role
Your key purpose will be, in the absence of the manager or assistant manager, to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
About you
This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities. You will be a car owner/driver
You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team. You will be
organised and methodical and able to multi-task and work well in a team and on your own initiative. You are able to build good relationships with others and flexible and willing to undertake varied responsibilities as part of a team
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: 15 November 2025
Interview Date: Flexible
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
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Act as the first point of contact for all referrals over the weekend across both hospitals.
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
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Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
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Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
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Collect feedback from service users and upload to case management system.
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Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
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Deputise for the manger at discharge planning and other meetings as required.
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Support hospitals to improve the patient’s experience of the discharge process.
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Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
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Work collaboratively with other agencies providing support services.
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
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Deliver the front-line support services over the weekend
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Provide occasional cover for the A/L of other Project Officers
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Supervise, support and develop DSWs and volunteers in your service.
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Liaise with the handyperson service about referrals and jobs for service users.
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Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
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Arranging access visits to service user’s homes.
Administration
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Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
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Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
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Ensure wards have good supply of service leaflets and referral forms.
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
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Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
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Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
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Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
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Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
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Be familiar with and to implement AUKEL policies and procedures.
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Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
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Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
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Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
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Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
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Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
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Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
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Liaise with contractors to arrange deliveries and works to service user’s homes.
General
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Meet regularly with your line manager for support, supervision and appraisal.
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Attend team and staff meetings, (and other meetings) as required.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
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Undertake any training required to fulfil the post.
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Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
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Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
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The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
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Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Minimum of 2 years’ experience of working within a health or care setting.
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Experience of using IT systems to record work done.
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Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
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Experience of working within a hospital setting
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Experience of managing and developing staff.
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Experience of working with older people
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Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding of the needs of patients who may lack family or other support.
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Understanding of the needs of lone workers whilst working in the community.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
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Knowledge of CQC fundamental standards
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Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
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Excellent interpersonal skills
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Excellent verbal and written communication
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Intermediate IT skills
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Excellent planning and organisational skills
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Ability to work calmly under pressure.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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The role is required travel across East London
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Flexibility in working hours to meet organisational needs.
Additional Information
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This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
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In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
We are looking for a skilled and detail-focused individual to join the Finance Department at Hereford Cathedral as our Senior Finance Officer. This is a key role supporting the financial health of the Cathedral, ensuring the integrity of our accounting systems and compliance with regulatory requirements.
To provide expert financial administration, ensuring the accuracy and integrity of the Cathedral’s accounting systems. To support the Chief Finance Officer in delivering efficient financial operations, compliance with regulatory requirements, and transparent reporting that aligns with the Cathedral's mission and values.
The ideal candidate will be self-motivated and organised, with excellent attention to detail and a collaborative approach. If you are enthusiastic about combining financial professionalism with purpose-driven work in a faith-based environment, we would love to hear from you.
Joining Hereford Cathedral means becoming part of a close-knit and passionate team, working in one of the most historic and inspiring buildings in the region. With up to 130,000 visitors each year, the Cathedral offers a dynamic workplace rooted in faith, heritage, and community.
Key Responsibilities
- Manage the purchase ledger, including coding invoices, maintaining records for capital projects,and running payments
- Reconcile bank accounts, control accounts, and digital payment systems to ensure accuracy.
- Prepare and submit Gift Aid claims and grant applications.
- Process payroll information prior to submission to payroll bureau and ensure timely payment to staff.
- Assist with the preparation of monthly management accounts and circulate reports to department heads.
- Post journals, accruals, and prepayments during month-end routines.
- Reconcile intercompany transfers and company charge card transactions.
- Assist with quarterly VAT submissions.
- Assist with the preparation of annual statutory accounts.
- Assist with the provision of information to support the annual external audit.
- Perform year-end routines in Sage, maintaining the integrity and efficiency of financial records.
- Load budgets and support the development of tailored reports for internal use.
- Work with the Cathedral’s digital working group to improve financial reporting processes.
- Provide ad-hoc financial support to the CFO, contributing to the overall effectiveness of the department.
- Take on additional tasks as required, supporting the evolving needs of the Cathedral and its mission.
Job Specification
Essential
- Qualified or part-qualified AAT (or equivalent)
- Experience of financial administration.
- Excellent attention to detail and organisational skills.
- Ability to work collaboratively in a dynamic and faith-based environment.
Desirable
- Experience using Sage 50 or Xero.
- Experience in accounts preparation, including draft management accounts for charities.
- Understanding of VAT, payroll and gift-aid processing.
Working Hours
This is a full-time role of 35 hours per week, typically Monday to Friday from 09:00 to 17:00. Some flexibility or hybrid working may be discussed at interview. Occasional out-of-hours work may be required, with time off in lieu offered for agreed additional hours.
Our Staff Enjoy
- A unique working environment in the heart of Hereford’s historic centre
- Free on-site parking
- 25 days annual leave + bank holidays
- non-contributory pension scheme with an 8% employer contribution.
- A collaborative and supportive team culture
- Opportunities for professional growth and development
- Discounts in the Cathedral café and shop
HOW TO APPLY
For full details and how to apply, please visit the vacancies page of the Hereford Cathedral website. Fully completed application forms must be received before midday on the closing date of Monday 27 October 2025. Please note that we do not shortlist from CV-only submissions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly skilled and visionary senior leader, with a proven track-record of financial and business management and the creation of robust and innovative financial and operational strategies. The Senior Finance Lead will be a member of the senior leadership team, entrusted with strategic responsibility and supervising day to day management of the financial and commercial operations across the business including the shop, café, nursery, admissions and educational courses. The Senior Finance Lead will conduct rigorous analysis of financial data, trends and performance metrics to derive insights and offer recommendations for informed decision making.
Responsibilities will include overseeing the organisation's financial and operational activities and ensuring robust financial systems and processes are in place throughout the Trust, working collaboratively with the CEO and senior management to form a financial, retail and business strategy, act as Company Secretary to the Trust and lead on GDPR and information security.
In return Great Dixter offer a market rate salary and benefits package. To apply, please send a full cv with a covering letter outlining your suitability for the post.
Early applications are encouraged; interviews may be staged and we may choose to appoint at any time during the application process.
To allow future generations to gain a deep understanding of horticulture and nature, by educating within a biodiversity rich, sustainable environment




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Preferably London due to the clients you'll be working with; however, we will accept applications for any UK Trust office. This is a hybrid role, and 40-60% of your week will be in the office
Interviews: 3rd and 4th November
For more information, or to apply, please click 'apply now' to be directed to our website.
We’re looking for a bold and creative Business Development Manager to join The King’s Trust. This is an exciting opportunity to drive forward some of the most innovative commercial campaigns, cause-related marketing and fundraising products in the charity sector. Your work will directly power our mission to support young people to live, learn and earn, while helping us grow long-term, high-value brand partnerships.
In this role, you’ll take the lead on securing six-figure strategic partnerships from the consumer and leisure sectors. You’ll work closely with brand, youth marketing, commercial and senior leaders to develop pipelines, respond to briefs, and create bespoke opportunities that inspire brands to work with us. With your relationship-building skills, commercial acumen and creative flair, you’ll deliver compelling pitches, proposals and presentations that showcase the power of purposeful partnerships with The King’s Trust.
If you’re a confident partnership builder with a track record of winning big, thrive in a target-driven environment, and love bringing ideas to life through creative campaigns, we want to hear from you. Join a team that’s ambitious, collaborative and focused on transforming futures, and play your part in helping more young people unlock their potential.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Business Development Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of a Business Development Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Marketing Cloud Product Manager (2442)
- Location:Oxford based with the opportunity to work from home as part of our hybrid working arrangements
- Workplace Type:Hybrid
- Hours:36 hours per week
- Salary:£40,000 - £42,000 FTE per annum
- Job Family:Fundraising
- Division:Engagement
- Grade:C
- Job Type:Fixed Term
- Closing Date:27 October 2025
Oxfam is a global movement of people working together to end the injustice of poverty.
Are you interested in using automated and personalised email journeys can help to deliver a rich experience for donors, campaigners, and other supporters?
Do you have the ability to translate email marketing requirements into best practice solutions within Salesforce Marketing Cloud?
Do you believe that a kinder and radically better world is possible? And want to take action to make it happen?
We are looking for a Marketing Cloud Product Manager at a pivotal time of transition and change for the organisation.
The Role:
In this role, you will leverage extensive experience and expertise in Salesforce Marketing Cloud to deliver digital supporter communications. By implementing best practices and innovative solutions, the job holder will improve existing processes and practices to drive personalised marketing for income generation and engagement.
The job holder will support two key organisational improvement programmes: TREC (Transformation Roadmap for Engagement CRM) and Oxfam360 (Organisational Data Integration and Management), which aspire to transform the extent to which data are integrated across the organisation, and deployed to add value for supporters.
This role requires a blend of technical proficiency and strategic business thinking to drive continuous improvement and ensure the effective use of Salesforce Marketing Cloud.
You’ll be part of the Insights and Intelligence team, who:
- Provide actionable supporter insights to improve our engagement performance and accelerate growth,
- Manage the day-to-day running and strategic development of our CRM platform (Salesforce) and work with colleagues to identify how using data can improve the experience we deliver to supporters, and
- Develop and implement effective supporter segmentation and data selections for engagement activity.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
- Demonstrated ability to manage and optimize email marketing platforms (ideally Salesforce Marketing Cloud), with a proven track record of successful business as usual product management, including enhancements that have driven significant improvements in supporter engagement and operational efficiency.
- Expertise in creating complex, automated email marketing journeys and integrating data from various sources to provide a seamless user experience. Proficiency in AMPscript, SQL, and other relevant coding languages is essential.
- Proven experience in managing remote work, with strong self-discipline and capability in key collaborations tools (such MS Teams, JIRA). Ability to communicate and collaboration with team members and stakeholders effectively, regardless of physical location.
- Continuous learning and professional development to stay informed about the latest trends, best practices, and technological advancements in Salesforce Marketing Cloud.
- Comfortable working with a range of internal and external stakeholders.
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as part-time, job share, or partially home-based.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the . In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Oxfam GB is a Disability Confident Employer. Should you be unable to submit your application online and would prefer an alternative method please contact our recruitment team (). If you also want to discuss your application, please do contact us as well.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
is a member of of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Join the V&A East launch team
We’re seeking a Senior Campaign Delivery and Channel Manager for the landmark opening of V&A East Museum and debut exhibition The Music Is Black. Sitting within the V&A’s Marketing team, you'll act as the linchpin of this complex, high-profile launch, with a remit to ensure resources are maximised and campaigns are delivered strategically, creatively, and effectively across all channels to meet audience and commercial goals.
About the V&A
The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience.
The client requests no contact from agencies or media sales.
Location: HMS Raleigh, Torpoint, East Cornwall, PL11 2PD
Contract: Full time, Permanent
Salary: £26,500 gross per annum
Closing Date: 3 November 2025
Are you a Training Support Officer looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Training Support Officer to join our team at HMS RALEIGH.
About the role
The purpose of this role is to support the Centre Manager in managing the facility known as SCTC Raleigh which is hosted at HMS Raleigh. We operate within and as part of HMS Raleigh, this requires significant co-ordination and liaison across the wider team at HMS Raleigh. The purpose of SCTC Raleigh is to facilitate and support the delivery of cadet training for all organisations of the Royal Navy Cadet Forces. This role is responsible for facilities management and health and safety reporting to the Centre Manager.
Responsibilities
· To support the Centre Manager to facilitate all activity hosted at the centre
· Lead on arranging all logistics in support of the centre’s activities
· Ensure the centres facilities are maintained appropriately
· Manage the routine health and safety records and actions for the Centre Manager
Requirements
· Strong administrative and organisational skills.
· Experience/knowledge of uniformed and/or youth organisations
· Experience working within the Military environment preferably Royal Navy.
· Can demonstrate ability to form and maintaining collaborative relationships.
· Ability and willingness to work evenings and weekends
For further information, please download the Recruitment Pack. If you are interested in this role and would like to arrange an informal chat you can contact the Centre Manager by email.
Benefits
- 51 days annual leave per annum
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role is suitable for someone with ideally at least 3 years experience with strong all-round knowledge and accuracy, particularly in month-end processes, bookkeeping (including oversight of accounts payable and receivable processes), ledger experience (ideally Xero), the experience of management accounts, cash flow, VAT, audit processes, gift aid.
Charity and/or Cultural Sector experience a distinct advantage, as is the demonstrable ability to identify opportunities to improve efficiency of processes and implement them as appropriate
Essential Skills
- Ideally a minimum of 3 years' experience of working in a financial accounting role
- Holds a professional finance qualification, part-qualified, or qualified by experience but also currently training to obtaining a recognised accounting qualification (ACA, ACCA, CIMA or equivalent)
- Experience of:
- the key areas of accounting processes and systems, including management accounts, trial balance and nominal ledger, purchase and sales ledgers, banking and cash management, balance sheet, VAT, payroll, budgeting and monitoring
- working for a charity or charity accounting
- Strong level of IT skills:
- familiar with Microsoft Office
- proficient in Microsoft Excel for Accounting (SUMIF, LOOKUP, Pivot tables)
- practical working knowledge of accounting software packages (ideally Xero)
- Excellent attention to detail with high level of numeracy and accuracy, whilst working at a fast pace
- Ability to resolve problems using own initiative and an eye for financial opportunities
- Strong organisational skills and able to work independently, manage and prioritising a busy and varied personal workload, often working to challenging deadlines
- Has a "continuous improvement" mind set, questioning processes and investigating better ways of working within the role
- Highly self motivated, with the willingness to get more involved as time will allow
- Excellent communication skills, both oral and written, with the ability to interpret and communicate financial information to non-financial colleagues
- Enthusiasm for team building and strong working relationships
- Excellent interpersonal and communication skills, with the ability to present numbers
- A team player with a flexible, "can do" attitude, taking initiative to solve problems
BENEFITS
- 27 days annual leave per annum plus Bank Holidays (This is inclusive of the mandatory closure period between Christmas and New Year)
- Staff Discounts in the Café, Museum Shop & Museum
- Pensions Auto Enrolment
About Us:
The Garden Museum in London is Britain's only museum of the art, history and design of gardens. In addition to the museum, the charity has a café and shop, is a venue destination and a key partner in local and other garden projects. The charity has a total income of c.£3.9m and a team which consists of c33 permanent employees, and a number of casual workers and volunteers - whose contributions are key to our success
ROLE RESPONSIBILITIES
Main objectives:
- To ensure an efficient and effective finance function
- To deliver effective daily financial operations and controls and the provision of quality reporting to help accurately manage the financial activities of the organisation
- To provide guidance to staff on financial policy and procedure
- To provide support to the part-time FD and implement any new directives for the Finance function, as instructed
Summary of duties:
The provision of accurate and timely business support and analysis, including:
- Responsible for the ongoing day-to-day running of the company’s financial systems, primarily on Xero accounting software and Excel.
- Management of month-end process ensuring all procedures are completed including bank reconciliations.
- Support departments in finance reports in liaison with department contacts, discuss/resolve any variances.
- Delivering other ad hoc reporting and analysis for all departments as required
- Ad hoc financial guidance and input for departments as required, ensuring a high level of responsiveness and assistance, particularly for larger one-off projects.
- Develop, review and document all financial systems and procedures and keep information and processes up to date, (Soldo Card, approval & posting of purchase invoices)
- Balance sheet – posting and reconciling all the balance sheet accounts including the processing of prepayments, deferrals and accruals as required
- Building and maintaining excellent relationships and levels of customer service across the GM
- Supporting the part-time Director of Finance in the development of the finance system in relation to management reporting and analysis
- Assisting in maintaining and improving our internal controls and processes as the finance function continues to grow
- Work with external partner to ensure that the annual accounts are provided in a timely manner
- Ensure annual Gift Aid claims are completed and processed in a timely manner
- Manage the accounts payable process and ensure all invoices are posted correctly, and paid in line with company policy.
- Oversee the accounts receivable process and ensure all sales invoices are posted correctly.
- Review debtors weekly and take action to ensure invoices are settled in good time.
- Review and resolve any issues with monthly bank reconciliations.
- Prepare management accounts, cashflow and other papers, as required.
- Monthly Payroll: To ensure:
- correct posting and reporting, so as to enable Finance Director review and authorisation for payment;
- all PAYE and pension contributions are submitted and paid on time
- effective interaction with the HR manager who prepares and manages the monthly payroll and the company auto-enrolment pension scheme)
- Compilation and submission of monthly payroll to external payroll provider including staff salaries, reviewed by the Finance Director.
- Support in monitoring and to ensure the company’s compliance with financial and finance-related regulations including tax, VAT, accounting regulations, Charity Commission, Companies' House (including SORP, SOFA) and Charities Act.
· Responsible for ensuring that all transactional processing happens efficiently and effectively.
· Manage and maintain the fixed assets register ensuring the company has accurate and relevant information on all assets.
General responsibilities:
- Participate in staff meetings and appropriate working groups
- Carry out any other reasonable duties, in line with role requirements or as instructed by your line manager
- Follow organisational policies and practices.
Reports to: The part-time Finance Director
Recruitment process: We regret that we are unable to respond to all applicants, you will only hear from us if we wish to invite you to an interview
(Applicant Interviews will be scheduled for Tues, 28th October)
Equal Opportunities
The Garden Museum aims to be an inclusive organisation where everyone is treated with respect and dignity, and where there is equal opportunity for all. The Garden Museum respects and values diverse characteristics. We are committed to positively engaging and celebrating the differences between our diverse staff and users, to enabling us to achieve our aims within the organisation and the external community.
In your covering letter please outlinine your skills and experience in relation to the job description
Family Support Manager - Thames Valley
£29,000 + Company Car and benefits (including 25 days annual leave and pension)
This post will cover the Thames Valley region.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are the Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our Thames Valley Care Team.
Reporting to the Head of Care out of our Thames Valley team base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high quality family support service: and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
Having worked in a stressful and emotional environment within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.
· A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.
· Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, more information can also be found in our Candidate Pack.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please complete an application form by visiting our website and applying online. Please disclose on your application form if you have used AI for any part of your job application.
Closing date: 29 October 2025
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Family Support Manager - Greater Manchester
£29,000 + Company Car and benefits (including 25 days annual leave and pension)
This post will cover the Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Manager to lead our Greater Manchester Family Support team, including volunteers and a small caseload.
Reporting to the Head of Care out of our Greater Manchester team base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high quality family support service: and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
Having worked in a stressful and emotional environment within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
What we’re looking for:
- An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
- A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
- Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
- Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.
- A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.
- Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- BikThe option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Age UK is recruiting for a Regional Estates Surveyor to provide a professional comprehensive and cost-effective Regional Estate Management Service on all Age UK Properties.
Please note, this role is a Field-Based position.
In this role you will use your professional knowledge and experience to undertake significant problem solving and lateral thinking, providing advice to key stakeholders across the charity on complex estate and asset management issues. By ensuring best professional practice is always observed and complying with the RICS Code of Conduct, the successful post-holder will be responsible for negotiating rent reviews and lease renewals across Age UK's predominantly retail property portfolio and day to day estate management duties.
Whilst you will be home based, please note this role requires travel across our Age UK estate, so there is an expectation you can travel with some overnight stays; a company car will be provided.
The area this role covers will be dependent on the successful candidate's home location.
Please note: This salary includes a market supplement of £4K up to the maximum of £50K (inclusive). This market supplement reflects the current demand for professionals with skills in this area.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* BSc (hons) Estate Management degree or equivalent and Member of the Royal Institution of Chartered Surveyors. A
* Significant post Chartered experience in either a retail property management department or an estate management department providing professional advice and influencing a range of stakeholders in respect of strategic property management. A, I.
* Experience of working within a geographically diverse team. I
Skills and knowledge
* In depth knowledge of Landlord and Tenant statute and Case Law in particular the Landlord and Tenant Act 1954. A, I
* Ability to write concise letters and reports targeted to varying recipients both internally and externally of Age UK. I
* Knowledge of Microsoft 365 (including Excel & Word) and Outlook. A, I
* Able to manage multiple projects at all stages. I
* Able to collate, analyse and report relevant management information. I
* Comfortable with influencing a variety of stakeholders across the organisation. I
* Ability to work within a small flexible team of professional/technical staff. I
* Sound Knowledge of the Retail property market. A, I
Personal attributes
* Self-Motivated, ability work autonomously yet work as part of and lead a team. I
* Good Organisational Skills. I
* Excellent verbal and written communication skills. I
* Strong negotiating skills. A, I
Any other details:
* Clean driving licence.
* To maintain membership of the RICS via 20 hours minimum Continuing Professional Development Training per year.
* Will be required to make occasional overnight stays
* Regular travel to office/warehouse/ retail locations
* Occasional (planned) out of hours work
* Will be required to visit multi-storey sites with stepped access.
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
Car Benefit scheme, Cycle to Work scheme
Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
Blue Light Card scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About This Job
As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK.
Essential Skills
- Highly organised
- Excellent communication skills both verbal and written
- Excellent interpersonal skills
- Strong understanding of Word and Excel
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.
Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.
The client requests no contact from agencies or media sales.