Signpost Jobs

This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.

The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.

You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.

Main aims of the role:

• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.

• Develop relationships with sector, national and local media

• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.

• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn

• Secure local, regional and national press coverage of HWR work in a variety of publications.

• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.

• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.

• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.

• Ensure compliance with Healthwatch England brand guidelines and protocols.

• Co-ordinate the design and production of press releases, information and promotional materials required by the team.

• Assist the CEO and the team with the production of reports as required.

• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.

• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.

Main activities of the role:

• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.

• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.

• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.

• Collate, develop, and manage content for Healthwatch email marketing.

• Manage the HWR social media presence with engaging content.

• Support the delivery of Healthwatch events and engagement programme.

• Monitor effectiveness and impact of all communications activities, making recommendations for change.

Please see attached PDF for full details.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs. 

This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc. 
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service. 

You can download a PDF of the job description for this role at the bottom of the page.

Key Responsibilities

See attached job description for full list of responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans 
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients 

​Person Specification

See attached job description for full person specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks 
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Ability to work out of hours and on weekends

Disclosure and Barring Service Check

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equal Opportunities

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Key responsibilities:

One-to-one support

You will provide intensive one-to-one support bespoke to kinship carers and their families over a six-month intervention, working within the Kinship Connected delivery model. This may include, but is not limited to:

· Practical and emotional support to kinship carers virtually or in-person in their home or community.

· Signposting or referring to relevant national and local services.

· Liaising with other professionals and organisations.

· Attending professional meetings when the carer needs extra support (e.g. CIN. CP, family group conference, school meetings).

· Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.

· Signposting carers to secure grants from local and national funders.

· Setting goals for change following Kinship Connected processes, in partnership with the kinship carer.

· Monitor, review and revise these goals to ensure carers are on track and goals remain relevant and as part of the ‘closing’ process as the carers complete the intervention.

 

Peer group facilitation and management

You will be responsible for planning, organising, facilitating peer support groups for kinship carers in your area, working in line with the Kinship Connected delivery model.  This will involve:

· Developing existing groups and setting up new groups as required.

· Working closely with Kinship’s peer-to-peer service where appropriate.

· Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person support groups in your commissioned area.

· Planning, preparing, facilitating virtual and in-person support groups.

· Promoting groups in the local area to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.

 

Participation

· According to Kinship’s Volunteering policy and other related policies, support kinship carers to engage with opportunities such as volunteering in virtual and in-person support groups.

· Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date, location).

· Support Kinship’s communications and engagement strategy by providing case studies and sourcing images for newsletters and local media to promote the programme.

 

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).

· Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.

· Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.

· Provide updates and information for managers about cases of concern.

· Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.

· Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy and other relevant policies.

 

Monitoring and Evaluation

· Ensure casework, attendance, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.

· Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.

· Collect case studies from your kinship carers to help demonstrate impact.

· Contribute to any reports for local authority partners as required with data and case studies.

· Attend monitoring meetings as required.

· Engage in quality assurance processes in line with ongoing programme development.

 

Relationship and stakeholder management  

· In partnership with the Senior Project Worker, enable local authorities to understand the programme and pathways for how to make referrals.

· Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.

· Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.

· Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.

 

General duties and tasks

· To attend and engage with team and general staff meetings.

· To personally prepare for and attend case reviews, one-to-ones and appraisals with your line manager.

· To act at all times in the best interest of Kinship.

· To participate in the induction of new staff members and volunteers.

· To work with line manager to identify own training needs and undertake training and development.

· To engage in reflective practice, using opportunities for supervision and professional development as appropriate.

· Deputise for the Senior Project Worker as needed such as internal meetings or external meetings and events.

· Participate in opportunities provided by Kinship to develop your skills and knowledge such as staff training, ‘Lunch and learn’ sessions.

· To carry out other related duties as may from time to time be required to fulfil the mission of the team and organisation.

· To develop Kinship Care Week in your local area.

· Be willing to travel across England as necessary to attend events and raise the profile of the service and kinship care.

 

Standard Clauses

· The post holder must at all times carry out their responsibilities with due regard to Kinships’ Equal Opportunities Policy and Safeguarding Policy.

· The post holder must accept responsibility for ensuring that the policies and procedures relating to Health and Safety in the workplace are adhered to at all times.

· This role will require satisfactory enhanced level Disclosure and Barring Service (DBS) clearance.

· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.

· The post holder must carry out their responsibilities with due regard to the non-smoking environment of all Kinship offices.

Reporting to: Croydon Health and Wellbeing Space Manager

Responsible for:  None

Hours: 36 hours per week (full time), Monday to Saturday (across 5 shifts).

Contract: Fixed Term until 31 March 2025

Location: Croydon Health and Wellbeing Space (CHWS), Whitgift Centre, North End, Croydon CR0 1LP (additional locations may be identified in the future)

Purpose of the role:

Croydon Health & Wellbeing Space (CHWS) is an exciting and dynamic service, run in partnership with Mind in Croydon and Croydon BME Forum and commissioned by South London and Maudsley Mental Health Service (SLaM). The CHWS opened in 2022 with the aim of providing advice, information, and specialist support to Croydon residents with mental health concerns, who drop-in, or have been referred to the via the local Integrated Care Network Plus multi-disciplinary clinical and community mental health support teams.

The Advice Worker will be part of a friendly team, including support workers, crisis workers and clinical mental health professionals and function as the first point of access for visitors to the CHWS. Following an initial conversation to ascertain the clients’ needs, the Advice Worker will provide information and advice, as well as signposting and referrals to specialist services, such as the Mental Health Personal Independence Co-ordinators, Social Prescribers and Community Link Workers, in addition to the wider voluntary and statutory services in the borough. The role will be fast paced and vary each day offering a fantastic opportunity for the postholder to develop their knowledge and skills and make a difference to the users of this service.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please send your CV and a Covering Letter explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

Closing date for applications is 9th June

We will be actively interviewing as applications come in.

Role purpose

Compass is a service designed to support adults (18 years and over) in H&F and Hounslow. The service provides support with welfare benefits, debt, housing and well-being/peer support groups/workshops.

The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to H&F and Hounslow residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the project manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.

The successful candidate will be required to work alongside other caseworkers and volunteers supporting on the project and report to the project manager.

The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), and adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Place of work

The Advice Worker will be required to work both from home and the Ealing, H&F and Hounslow office when necessary, alongside work in the community.

 

Key Responsibilities
See attached job description for full list of responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the project manager.
• Deliver monthly wellbeing peer support groups/workshops.
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf.
• Provide housing advice
• Provide general money and debt management advice
• Provide information on employment opportunities and training support for clients.
• Signpost to other relevant services in the boroughs, or further afield.

Person Specification

Knowledge and Experience

 

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
  
  
  

Skills and Abilities

See attached job description for full list of skills & abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care.
• Facilitate and deliver peer support groups for longer term improved wellbeing.
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills

Background to the role 

Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services. 

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being. 

Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community. 

Job description 

Job Purpose 

• To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community. 

• To a promote network services across the Boroughs to maximise their take-up. 

• To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed. 

• To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services. 

Key Tasks 

• To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies. 

• To develop shared working practices across the service network. 

• To work closely with providers of similar services 

• To work to agreed individual, team, and organisational objectives. 

• To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate. 

• To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system. 

• To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection. 

• To collect monitoring information to enable the service to be evaluated. 

• To provide support to services outside of normal working hours and occasionally attend sessions when required. 

Administration  

• To ensure all relevant administration is organised and efficiently completed. 

• To assist co-ordinating service user client surveys/questionnaires as appropriate, collate feedback and evaluate the service provided. 

• To assist with the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes. 

• To ensure all data is collected through AUKEL organisational customer relationship management data base systems. 

Quality 

• To be familiar with and to implement Age UK East London’s policies and procedures. 

• Ensure that confidential data is managed within AGE UK’s policies and procedures.

 General 

• To meet regularly with line manager for support, supervision, and appraisal. 

• To attend team and staff meetings, (and other meetings) as required. 

• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. 

• To undertake all training required to fulfil the role.

• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

 Functional Links  

• The role reports to Caxton Hall Centre Manager

• Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues. 

Person Specification 

Experience 

Essential 

• Experience of working on a one-to-one basis with marginalised groups 

• Experience of running group activities 

• Experience of keeping paper and electronic records and statistical data for monitoring purposes. 

• Experience of providing kind, inclusive and high quality customer service 

Desirable  

• Qualified in Chair Based Exercises

Knowledge & Understanding 

Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers. 

Desirable  

• Working knowledge of other Community Languages 

Skills/Attributes 

• Intermediate IT skills

• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. 

• Commitment to learning and development and reflective practise. 

• People skills. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• Flexibility in working hours to meet organisational needs. 

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports children across Sussex. We support babies, children, young people and their families at the Royal Alexandra Children’s Hospital and the Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors, nurses and other health professionals to do more. All of projects are led by the needs of children and young people and their families.  This includes lifesaving medical equipment, support for parents and families, toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years. In that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter how unwell they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services for sick and disabled children all over Sussex: 

We are thrilled to embark on an exciting new project, the Rockinghorse Wellbeing Service, designed to proactively enhance the mental health and well-being of hundreds of children, young people, and families living in Sussex. This innovative service will be situated at the Royal Alexandra Children's Hospital in Brighton.

The Wellbeing Service Manager will be responsible for delivering certain activities based on their skills and experience, collaborating with third-party providers and volunteers for others. This may involve bedside activities to improve the experience of in-patients, as well as group activities within the hospital or out in the community.

Each activity will undergo careful planning and evaluation, incorporating the voices and perspectives of young people. This approach ensures that we provide the most impactful activities to meet their needs.

Our primary goal is to support children and young people managing various illnesses, conditions, and disabilities through activities that alleviate stress and foster connections with others undergoing similar experiences.

We are currently seeking a dedicated and passionate Wellbeing Service Manager to join our team and take the lead on this new service. The ideal candidate will play a pivotal role in elevating the overall wellbeing of our young patients. The position involves coordinating and implementing a diverse range of wellbeing activities and programs focused on fostering a positive and supportive environment within the hospital.

This role is part of the Projects & Operations team, one of three teams within the charity, alongside the Supporter Engagement team and the Communications team.

Duties of the role 

Develop and Implement the Wellbeing Service

· The Wellbeing Service Manager will form part of a steering committee of senior and experienced NHS staff who are helping to develop and shape the service.

· Design and execute engaging wellbeing programs tailored to the unique needs of children, their families, and hospital staff.

· Collaborate closely with healthcare professionals to integrate wellbeing activities into the overall care plan for paediatric patients.

· Demonstrate proficiency in leading consultations, developing comprehensive plans, and monitoring progress against established goals.

· Work collaboratively with Rockinghorse and the hospital's volunteering service to facilitate meaningful engagements for children and young people, as well as provide appropriate signposting to other services when needed.

Coordinate Events and Activities

· Organise and oversee events, workshops, and recreational activities that promote mental, emotional, and physical wellness.

· Ensure activities are inclusive, age-appropriate and delivered in a way that is trauma informed and enhances wellbeing.

· Develop and manage a database of wellbeing activities to support service delivery and to scrutinise the wellbeing value of each activity as part of our impact and evaluation of activities.

· Ensure compliance with appropriate policies and procedures in line with legislative and regulatory requirements, adhering to best practices in all activities, and working within established frameworks related to safeguarding, confidentiality, and professional practice.

Community Engagement

· Foster partnerships with local organisations, volunteers, and community resources to expand the reach and impact of wellbeing initiatives.

· Develop and maintain relationships with external partners to enhance the support network available to children and their families.

Individual Sessions

· Provide support to children, young people, and families managing various illnesses, conditions, and disabilities, utilising activities that alleviate stress and encourage connections with peers.

· Collaborate with healthcare teams to identify and address specific wellbeing needs of individual patients.

· Take the lead on child protection measures.

Training and Education

· Support the continued professional development of your team and lead them in a solution focussed way to identify and shape areas of improvement for the project.

· Conduct training sessions for hospital staff on incorporating wellbeing principles into their roles and interactions with patients.

· Create educational materials and resources to promote wellbeing awareness and practices.

Monitoring and Evaluation

· Support the development of a Theory of Change and an evaluation model/framework for the wellbeing programme.

· Establish metrics (outputs, outcomes and impact) to assess the effectiveness of wellbeing programs and activities (against the TOC and evaluation framework).

· Gather qualitative and qualitative feedback from patients, families, and staff to continuously improve and tailor future initiatives.

Documentation and Reporting

· Maintain accurate records of wellbeing activities, participation, and outcomes.

· Prepare regular reports highlighting the impact and success of wellbeing programs.

· You will assist Rockinghorse colleagues in providing information for marketing purposes, informing funding applications, providing support for funder visits to the service and any other duties appropriate to the role and in line with the needs of the charity.

 

Person specification 

 

Essential experience, skills and knowledge for the role: 

1. Qualified in a relevant area (eg youth work, social work, nursing, counselling, mental health) or with equivalent professional experience.

2. Experience of working with children and young people and delivering group sessions and activities for young people, using non-clinical interventions to support positive outcomes.

3. Demonstrable understanding of project management and experience managing multiple, complex projects, including budget development and day to day management, project planning and delivery, and project evaluation (setting, monitoring and managing targets, objectives, KPIs and activity plans).

4. Able to work collaboratively and build productive relationships with colleagues, stakeholders, and third-party agencies.

5. Experience in maintaining accurate records, collect data to evidence impact and prepare reports evaluating and monitoring projects.

6. Able to prioritise own workload effectively, excellent time management skills with strong prioritisation and organisation skills alongside the confidence to work autonomously and ability to enable others to meet challenging deadlines.

7. Brilliant communication and interpersonal abilities – able to engage and support a range of stakeholders.

8. Empathy, compassion, and understanding of the unique challenges faced by children and families in a hospital environment.

9. Ability to handle confidential and sensitive information.

10. An understanding of compliance, legal, safeguarding, child protection and safe working practices.

11. Commitment to Rockinghorse’s mission, vision, and values.

Desirable experience, skills and knowledge: 

1. Proven experience in coordinating and implementing wellbeing programs, especially in a healthcare or child-centric setting.

2. Skills or experiences delivering wellbeing sessions.

3. Experience of working with volunteers and/or setting up volunteer programmes.

4. Previous work experience with the NHS, a non-profit, or charitable organisation.

5. Knowledge of the available services and organisations which children and young people and families could be signposted to for support.

Work skills you’ll need on the job: 

1. Excellent people skills, especially with young people, adaptable and flexible in manner and approach.

2. Brilliant project management skills.

3. Brilliant stakeholder management skills. 

4. Excellent planning, problem solving and organisational skills.

5. Excellent written and verbal communication.

6. A creative mindset. 

7. Ability to work on own initiative and as an active team member.

8. Ability to work under pressure and in a fast-paced environment.

9. Ability to take calculated risks and learn from mistakes.

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the eight essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the eleven essential elements of the person spec. Applications without a comprehensive covering letter addressing the essentials, will not be considered. If you also have any of the four desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline 13th June. 

· Shortlisting w/c 17th June.

· Interviews will be 1st July in central Brighton.

Interviews will be with members of the Wellbeing Service Project Steering Group and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from August onwards (depending on post holder’s availability).

We're seeking an enthusiastic individual to provide a comprehensive administrative service to a busy front line advice centre.

1. To help provide an effective free advice and representation service for people largely living or working in East London or elsewhere within England and Wales.

2. To provide a comprehensive administrative service to a busy front line advice centre. This comprises responding to enquiries through both telephone, email and face-to-face, ensuring that each enquirer is assessed for suitability for our services, specifically with a view to Legal Aid funding, booking clients for legal advice appointments and signposting those we cannot assist directly.

3. You will be working closely with our Housing Team and provide some support to other legal area teams.

AtaLoss helps bereaved people find support and wellbeing, through its award-winning UK wide signposting website, and by equipping churches in community support, in particular The Bereavement Journey® peer group support programme offered by hundreds of churches across the UK.
 
Do you have drive and creativity? Do you have excellent marketing/fundraising skills? Do you want to see culture changed so that we can show the difference that bereavement support can make to lives? 

Apply to join us at an exciting time of growth and development. We are based in Chichester. We are open to remote working and part-time/flexible options. Salary £35,000-£40,000.

As a Recovery service facilitator, you’ll be a key point of contact within the Recovery service.
Your responsibilities will focus around designing, delivering, evaluating, reporting and the continuous development of structured learning programmes for people with mental ill health. You will help shape the ongoing vision and goals of the Recovery College to ensure that future development of the service meets the needs of the people it supports. You will also participate in external forums, workshops and events to promote the work and ethos of Mind in Bexley.

Key Responsibilities

1. Make a positive contribution to the delivery of a thriving, innovative and effective Recovery College.

2. As part of the Recovery College team, deliver both face to face and online courses, workshops and groups according to curriculum requirements.

3. As required, design, deliver and evaluate courses, workshops and groups ensuring co-production at each stage.

4. Ensure effective learning takes place by using evidence based interventions, appropriate teaching methods and learning processes.

5. Demonstrate effectiveness by achieving high levels of student retention, measuring impact, increased involvement of participants and positive individual progress.

6. Contribute to the development of best practice within the service.

7. Undertake student assessments and regularly review individual progress.

8. Support individual students in setting learning goals and participating in workshops, courses and groups to ensure positive learning outcomes.

9. Keep accurate and up to date records of students including attendance, assessments, progress and impact measures.

10. Signpost and refer students to internal and external services when appropriate.

11. Ensure individual inclusion, accessibility and other needs are met.

12. Provide students with information and advice on further learning and progression opportunities including volunteering and support into employment

13. Participate in external forums, workshops, meetings and events to promote the work of the Recovery College and Mind in Bexley.

14. Keep up to date on local resources, facilities, training and recovery services.

15. Work effectively with peer facilitators and volunteers.

16. Work in partnership with team members, colleagues, professionals and other services.

17. Participate in induction, training, supervision and continual professional development.

18. See advice and support from line manager when needed.

19. Pay regard to materials and equipment.

20. Identify, report and monitor any safeguarding concerns or risk in accordance with the latest local procedures.

21. Keep informed of relevant legislation and guidance.

22. Adhere to Mind in Bexley and East Kent policies and procedures including (but not limited to) Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding.

23. Undertake any other duties and tasks which may be reasonably required, as discussed with line manager.

This role is part time , 32.5 hours per week and will be based at the Leatherhead Wellbeing Hub, Dorset House, Leatherhead, KT22 7PL. 

Successful candidates will work within the Surrey Wellbeing Partnership to deliver a six week intervention to parents/carers whose young people are experiencing emotional wellbeing and mental health difficulties.

Some but not all of the key responsibilities are:

• Holding a case load of up to 15 families, delivering support flexibly and tailored to the needs of the family unit including telephone, virtual and face-to-face support and home visits.
• Facilitate a 6 week intervention of support for parents/carers using a stengths based approach. 
• Signposting to partner agencies, based on needs identified. 
• Supporting families to access other local services.
• Recording of all case work.
• Attending wellbeing events, such as fayres, coffee mornings and multi agency meetings. 

Ideal Candidates must have's

• Experience of working with families with complex needs and the ability to build and maintain rapport through effective communication and listening skills, using a whole family approach.
• Ability to be clear and realistic about what support the service and you can offer to families.
• Ability to maintain a visible presence and sustain relationships with services across Surrey. 
• Competent IT skills to record and maintain accurate data. 
• An understanding of the factors that may contribute to poor mental health/emotional wellbeing in young people. 
• Knowledge of safeguarding and promoting the welfare of children. 

The Parent Wellbeing Service uses the Ithrive approach to their support, enabling families to thrive. The aim of the service is to work with parents/carers offering support through different strategies and tools to reach their goals. 

** Please note the hours for this role will be required over a 5-day week, with main working hours being from 8-2.30pm. The role can adopt flexible working arrangements to meet service and personal need. 

When completing your application please refer to the skills, knowledge and experience you have in relation to the Additional Information sheet, Person Specification & Job Description.

Although this contract has a permanent status, please be aware that this post is subject to funding currently until 30 April 2031 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 30 April 2031. 

The starting salary for this role is £23,400.00 (Full Time Equivalent), other salaries are shown so that applicants are aware of the progression salaries. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Job Purpose

This role is within our crisis alternative service Safe Space - an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm (midday) - 11:30pm across all of our boroughs. The role will consist of two shift patterns to ensure the service is covered: 11:30am-6:30pm and 4:30-11:30pm. This will be on a rota basis across support workers.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Could you offer knowledgeable and compassionate guidance and advice? 
Are you passionate about making a positive difference in the lives of people affected by dementia? 
Would you thrive in a rewarding and challenging career where every day is different? 

Yes? Well, we would love to hear from you!

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
About the role

Location: Community based in Leeds, with some homeworking elements. 

We are looking for an exceptional individual to join our vibrant, passionate, and friendly support service in Leeds.  

As a Dementia Adviser, you will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.

You will offer support and guidance to your clients in a variety of ways, whether in the client's own home or at other locations, face to face, by phone, letter, or email. You will assist service users to access other services, providing signposting and referrals. Your ability to provide person centred assessment of need, along with a clear understanding of the need for client confidentially is essential to providing a valuable and worthwhile service.

About you

We are looking for an exceptional individual, with an understanding of memory loss, dementia and the needs of those affected with these conditions.
 
You will:

- Have the ability to assess client needs along with the understanding of the need for client confidentially.
- Be able to travel independently across your area. 
- Have excellent communication skills as well as strong organisational skills in order to manage your caseload of clients effectively within tight deadlines. 
- Be empathetic and non-judgmental in your approach, committed to equal opportunity.
- Have a sound knowledge of IT systems such as Microsoft Office and Salesforce. 
- Manage your time effectively by connecting with your colleagues/team on a weekly basis, remotely, working out in the community and at home. 

Closing date: 31st May 2024
Interview date: 11th June 2024

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

We are looking for Volunteer Coordinator to be responsible for overseeing our volunteer programme

Key duties will include;

Recruiting volunteers through a variety of job boards, community pages and platforms.

Arranging and carrying out interviews with potential volunteers to assess the value and contribution they could offer the charity.

Carrying out new volunteer inductions to ensure they are confident and competent to deliver their responsibilities as a UCARE volunteer.

Supporting the continued development of existing volunteers

Maintaining accurate volunteer records to monitor training, development and performance.

Working with UCARE colleagues to ensure we have an engaged pool of volunteers that meets the resource needs of the charity.

Coordinate awareness events such as stalls, talks and workshops to build awareness within the Oxfordshire community of the mission of the charity.

Work collaboratively with other service providers and charities to maximise the impact of the charity for its beneficiaries.

We recognise that talking about Cancer can be difficult. During our induction we will provide you with all the tools you need to be successful in your new role, this includes;

 

Full training and resources to communicate our message to others and volunteers.

Tools to deliver effective presentations

Training on Cancer awareness to ensure you can communicate this effectively, this could include;

o How people can reduce their risk of getting cancer

o Help people understand the importance of spotting cancer early

o Appreciate and address the fears and barriers faced by people when talking about cancer

o How to have effective, supportive conversations about cancer and health

o Understand the impact health inequalities can have on cancer outcomes

o Encourage people to take positive action for their health, and see their doctor with any concerns

o Understanding how to offer support, provide signposting and guidance when working within the community and alongside our volunteers.

About you

 

We are looking for a Volunteer Coordinator who is compassionate, friendly, sensitive and have a sensible approach, able to demonstrate responsibility, reliability and integrity.

Highly motivated and enthusiastic, strong organisational skills and confident in their own judgement, we would like someone who takes initiative but will ask for help or advice if needed and has the passion to share our mission.