Skills and employment manager jobs in city of london, england

Senior Personal Safety Assessor

Salary £31,489 (FTE) £25,191.20pro rata - Part Time 28 hours per week 

Tuesday – Friday 9am – 5pm (to be agreed with successful candidate)

Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Senior Personal Safety Assessor. If you are an enthusiastic, passionate and organised individual, this could be the role for you.

Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.

Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids and adaptations to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.

If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

• · Excellent communication and listening skills
• · Organised with ability to manage a caseload
• · Ability to accurately record and store information
• · A cheerful, friendly and outgoing personality

Closing date for applications: Wednesday 15th October 2025

Interview Dates: Wednesday 22nd October 2025

Are you looking to build a career in buying and merchandising? Do you have an interest in ecommerce? Are you highly organised with excellent attention to detail? If so, this could be the role for you! We're looking for a Merchandising Assistant to join our busy New Goods team on a 6-month fixed term basis.

What you'll be doing.

You'll be working closely with our ecommerce Buyer on a day-to-day basis, playing a key support role for our online shop. You will have responsibility for a variety of administrative tasks, from liaising with suppliers to raising purchase orders and maintaining the critical path. You will also be helping to create content for our online shop, so excellent written communication skills are a must. As a small team there is also plenty of scope for a candidate with the right skills and interests to get involved with sales forecasting and product selection.

What we're looking for:

• Knowledge and understanding of administrative support.
• Experience of successfully supporting teams.
• Ability to communicate effectively with a range of stakeholders both verbally and in writing.
• Ability to develop and maintain accurate admin systems.
• Organised, able to prioritise effectively and meet deadlines.

What we offer:

• Working hours are Monday-Friday with flexibility in location.
• A supportive, inclusive work culture with purpose at its core.
• Competitive salary and access to Barnardo's employee benefits.
• Development and training opportunities.
• The chance to make a real impact in the lives of children and young people.
• Generous holiday entitlement and pension scheme.

The funds raised through our ecommerce operation help provide vital support for our charitable mission – so join us now to play your part in changing childhoods and changing lives. 

The role will require the postholder to travel to London on an ad hoc basis to attend meetings however, flexibility on meeting locations will be required.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Sutton Trust Online (STO) has grown into a key strand of the Trust’s programme strategy, serving thousands of students each year through content, events, and interactive learning. The Digital Programmes Officer is a vital operational role that ensures the platform’s day-to-day activities run smoothly. The post holder will provide logistical, technical, and communications support across the STO programme, becoming a first point of contact for student queries and responsible for maintaining clean and accurate engagement data. 

This role offers the opportunity to work at the intersection of education and technology. It is well suited to someone with strong organisational skills, confidence working with digital tools, and an interest in systems, communications, and platform delivery. The post also plays a central role in supporting the Trust’s evaluation work by contributing to data processes and insight generation. 

Sutton Trust Online (STO) has grown into a core part of the Trust’s digital access strategy, supporting thousands of students annually through digital events and engaging content. This role is a key part of the team ensuring the platform runs smoothly and meets student needs. The Digital Programmes Officer will lead on platform logistics, technical support, and student communications, becoming a first point of contact for students and a steward of accurate data and high-quality content. 

It is ideal for someone looking to build experience at the intersection of education, technology and programme delivery, with opportunities to develop skills in CRM systems, online learning environments, and digital communications.

Main duties

Systems and Data

• Ensure data is clean, up-to-date and compliant with internal data architecture and GDPR standards
• Use Salesforce and associated dashboards to manage student data, track engagement and support targeting
• Support evaluation and contribute to analysis of student feedback and engagement data
• Test new features and functionalities
• Support with the utilisation of student feedback to inform platform improvements
• Maintain the STO platform's functionality, coordinating with external tech partners on technical issues

Content and Communications

• Liaise with the Digital Programmes Content and Events Manager to implement content updates, new features and improvements to the student experience
• Monitor and edit content for tone, accessibility, accuracy and relevance
• Be the first point of contact for student queries via the STO helpdesk inbox, providing timely and supportive responses
• Maintain and update the STO knowledge centre and help articles
• Schedule and support delivery of newsletters, email reminders, and event campaigns

Delivery Support

• Support with delivery of STO live events, including logistical and technical support
• Collaborate with partners on webinar delivery and student follow-up
• Support onboarding of students and ensure smooth user journeys across the platform
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Using digital platforms and systems (e.g. CRMs, CMS, comms tools)
• Detail-oriented, comfortable working with a variety of data-sets and writing clear, engaging content
• Proactive team player with strong communication skills
• Working within or an understanding of the not for profit sector;
• Excellent verbal and written communication and strong analytical skills
• High degree of initiative and the ability to take responsibility for a wide range of projects involve events, data, systems and content.
• Personable, flexible and discreet; able to fit in to a small team
• Experience in digital, education or youth-facing roles is desirable

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has knowledge and experience of the higher education and/or education sectors;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• • Contract: Full-time, Permanent
  • Salary: £32,000-£35,000
  • Working location: Minimum of 2 office days per week
  • Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
  • Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
  • DBS check may be required

Interviews

Applications should reach us by 5pm, Wednesday 15th October, with first round interviews held over Zoom on 28th October, and second round interviews held at our London offices on 6th November.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

The Young Carers Lead will take responsibility for coordinating and delivering our young carers programme. This includes running two weekly sessions – one for ages 5–10 and another for ages 11–18 – with the support of our skilled sessional staff and colleagues.

The role involves a mix of face-to-face and online sessions, designed to meet the needs of young carers and to help us deliver on our strategic objectives:

• Enhancing life outside of caring: organising engaging weekly activities where young people can connect, have fun, and build friendships - from creative workshops and games nights to social activities - alongside occasional special events like beach outings, and our annual Christmas party.

• Supporting potential: tackling the educational inequalities faced by young carers, including university visits and skills-based workshops.

• Promoting health and wellbeing: working with partners to provide sports, fitness and mindfulness activities.

• Recognising and celebrating young carers: coordinating awareness-raising initiatives in schools, GP surgeries and the wider community, while celebrating national young carers events.

Safeguarding responsibilities of the post holder include:

• Creating a safe, supportive, and inclusive environment in all sessions.

• Maintaining professional boundaries and appropriate relationships with young people.

• Recognising and responding to safeguarding concerns, following organisational policy and procedure.

Key Responsibilities

• Plan, coordinate, and deliver two high-quality weekly sessions for young carers (5–10s and 11–18s).

• Design engaging activities using creativity, organisational skills, and external partners where appropriate.

• Work with sessional staff and colleagues to ensure sessions are inclusive, safe, and responsive to young carers’ needs.

• Coordinate trips, special events, and awareness-raising activities.

• Support monitoring and evaluation of the service, ensuring activities meet agreed outcomes.

• Advocate for young carers’ voices to be heard in schools, health settings, and the wider community.

Person Specification

Essential

• Experience of delivering youth work sessions which have successfully engaged young people.

• Experience of designing rich and varied programmes of work that contribute towards the achievement of specific outcomes.

• Motivation to work with children and young people, and commitment to promoting their welfare.

• Ability to form and maintain appropriate professional relationships and boundaries.

• Emotional resilience when working with young people, including those who may display behaviours which challenge.

• A full driving licence, with the ability to travel locally to drop off resources to young carers.

• Excellent communication and interpersonal skills, with the ability to engage children, families, and professionals.

• Strong organisational skills, with the ability to manage multiple activities and priorities.

• Commitment to equality, inclusion, and safeguarding.

Desirable

• Experience of managing sessional staff.

• Experience of working with young carers or in a youth/community work setting.

• Knowledge of local services for children, young people, and families.

• Ability to evidence impact through monitoring and evaluation.

What We Offer

At Together As One, we believe in looking after our staff as well as the young people we serve. From our most recent staff survey (2025):

• Strong connection to purpose – staff rated their connection to our mission and values at an average of 4.8 out of 5.

• Feeling valued – 80% of staff said they always feel their work is recognised and appreciated by managers.

• Supportive and inclusive culture – 90% of staff said they always feel respected and included.

• Wellbeing support – rated 4.4 out of 5 by staff.

• Growth and development – 80% of staff felt they had opportunities for professional growth at TAO.

You’ll join a team that is motivated, collaborative, and deeply committed to supporting young people — and where your own wellbeing and development are taken seriously.

 

About Us

Together As One is a Slough-based charity working to empower young people and create positive change in our communities. We are proud to support young carers – children and young people who balance school, friendships, and growing up with a caring role for a loved one.

We are now recruiting a Young Carers Lead to coordinate and grow our young carers service. This is an exciting opportunity for someone passionate about making a difference to young people’s lives, with the creativity and organisational skills to design engaging sessions and experiences.

Our Commitment to Safeguarding

Together As One is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The role is subject to a safer recruitment process, including an enhanced Disclosure and Barring Service (DBS) check and barred list check.

Identity checks, reference checks (including from the most recent employer where the role involved working with children, where possible), and employment history checks will also be carried out before appointment.

Safeguarding is a core responsibility of this role.

Our Commitment to Inclusion

Together As One is committed to creating an organisation where everyone feels they belong. We celebrate diversity and actively welcome applications from people of all backgrounds, including those from the global majority, disabled people, LGBTQ+ individuals, and those with lived experience of being a young carer.

We believe that diversity strengthens our team and enriches the work we do with young people.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Part time Peer Support Worker to play a pivotal role in our Complex Needs Service in Hillngdon.

Sounds great, what will I be doing?

The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support . You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You will bring strong prioritisation and time management skills, with the ability to work dynamically and remain calm under pressure. With good IT proficiency, including MS Word, Outlook, and internet-based tools, alongside excellent literacy and numeracy, you will be confident producing clear written correspondence and maintaining accurate records. You will demonstrate a solid understanding of safeguarding issues and the ability to address them effectively, while also supporting the induction of new peer staff and volunteers. Your strong communication and partnership-building skills will enable you to work both independently and collaboratively within a team, building positive relationships with colleagues, external partners, and service users.

Drawing on lived experience of mental health care pathways, you will have a deep understanding of the issues faced by individuals with a range of mental health conditions. You will know how to communicate effectively and provide support with dignity and respect, quickly building trust with service users, carers, and professionals. With well-developed listening and verbal communication skills, you will be able to engage appropriately with individuals in crisis, as well as statutory and voluntary agencies. Your knowledge of recovery tools, mental health and wellbeing services, and local support networks will allow you to assess needs, risks, and aspirations effectively, ensuring appropriate signposting and person-centred support.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.

As part of the Happy Feet Team, you will work in partnership with community organisations, health and social care and statutory services to coordiante the delivery of a toenacil cutting service for people aged 50 and over,living in the London Boroughs of Lewisham and Southwark. The role will be based at our Stones End Day Centre. 

We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata for part-time)
• Additional day's leave for Birthday
• Access to Employee Assistance Programme, including access to helpline for partners and dependents
• Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role)
• Other flexible working options, including working from home (where appropriate)
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

An exciting opportunity has arisen for a People Officer to join a highly regarded Educational Membership Body based in the heart of London. This is a full-time, permanent based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.

Key responsibilities of the role:

• Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
• Assist with providing first line people advice and guidance to Line Managers and employees through keeping up to date with people policies
• Assist with People Team projects as needed
• Assist the People Team with note taking at formal ER meetings when required
• Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
• Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
• Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
• Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
• Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records

Ideal candidate profile:

• CIPD level 3 or 5 or equivalent
• At least 3 years in a similar HR position
• Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
• Excellent attention to detail, organisation, and ability to prioritise effectively
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams

Salary: £33,000 - £33,200 per annum  + excellent benefits

Location: Charing Cross, London
Working hours: Full-time (35 hours per week) - Hybrid 
Contract: Permanent

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Caring Community Connector your responsibilities would include: -

1. Build relationships with local organisations, networks and professionals to raise awareness of unpaid carers.

1. Deliver training and awareness sessions to improve carer identification and confidence among community facing staff.

1. Support local partners to understand and use referral pathways to Carers First and other support.

1. Develop and test innovative approaches for embedding carer awareness in community and frontline services.

About you

To be successful in this role you will need -

• Community Engagement and Partnership Working

  • Proven experience of working in outreach, engagement, or partnership development roles, ideally within the voluntary, community, health or social care sectors.
  • Ability to develop and maintain strong, collaborative relationships with a wide range of stakeholders and community organisations.
  • Experience of delivering presentations, training or awareness sessions to professional and public audiences.
  • Confident in representing organisational values in external forums, with the ability to influence and advocate effectively.

  Communication and Project Delivery

  • Strong written and verbal communication skills, including the ability to present information clearly and engage others in learning or behavioural change.
  • Excellent organisational and project coordination skills, with the ability to manage competing priorities and deliver to agreed plans.
  • Experience of using databases or digital tools to record activity, monitor outputs, and contribute to reporting.
  • Comfortable working independently and taking initiative, while also contributing to team learning and shared outcomes.

  Knowledge and Values

  • Understanding of the needs and experiences of unpaid carers and/or people facing disadvantage in community or health settings.
  • Knowledge of safeguarding, data protection, and the importance of promoting equity, diversity, and inclusion in community-facing work.
  • A creative and curious mindset, committed to innovation, continuous learning, and making a positive difference.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process:

• All successfully shortlisted candidates will be invited to a Microsoft teams interview. 
• Closing date for applications: 03 October 2025- we reserve the right to close the vacancy early if we receive sufficient applications for the role.   
• Interview date: week commencing: to be confirmed 

We are creating a new Senior Women’s Caseworker role to deliver tailored health advocacy and support to women experiencing homelessness.

You will:

• Provide one-to-one advocacy for around 35 women annually across 11 London boroughs.
• Attend approximately 250 healthcare appointments each year with clients.
• Deliver 20 women-only health promotion sessions, reaching around 100 women.
• Co-create three new resources on women’s health with clients for wider distribution.
• Support the HHPA team to embed women-centred approaches into the broader service.
• Build and maintain partnerships with women’s services, NHS providers, and local authorities.

We’re currently recruiting full time or part time Mental Health Practitioners to work directly with young people in our schools Mental Health Teams. For this post you need to have a mental health qualification and at least two years’ experience of working with young people. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include offering a flexible range of short-term and longer-term mental health interventions to primary and secondary aged children and young people including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.

All posts are based on-site (office/school) and may require flexibility to work across different service areas and interventions. Some evening and/or weekend work may be necessary to meet the needs of young people.

This is a senior leadership position offering a pivotal opportunity to shape our organization's financial and operational future. The Head of Finance and Operations will provide strategic guidance while ensuring the efficient and effective daily operations of all financial and administrative functions.

Reporting directly to the CEO, you will deputize in their absence, contribute significantly to our organizational growth and success, and ensure a robust and compliant financial framework.

Key Responsibilities

1. Strategic Financial & Operational Leadership

• Partner with the CEO to develop and implement long-term financial and operational strategies, including horizon scanning and risk management.

• Manage the organization's financial systems, specifically overseeing and optimizing the use of QuickBooks for all accounting and reporting functions.

• Identify and implement operational improvements to enhance efficiency and effectiveness.

• Develop, review, and implement financial policies and procedures to ensure compliance with regulatory requirements and industry best practices.

• Oversee reviews and renewals of organizational insurance policies.

2. Financial Management & Oversight

• Oversee all financial activities, including budgeting, forecasting, payroll, and taxation.

• Lead the annual audits for UK and US entities, ensuring accuracy and transparency and managing relationships with auditors.

• Maintain and manage banking relationships.

• Conduct regular variance analysis and recommend corrective actions to the CEO and leadership team.

• Oversee management of restricted funding.

• Develop and implement robust financial controls.

3. Fundraising and Data Systems

• Ensure accurate and timely financial reconciliation between CiviCRM and QuickBooks.

• Provide financial insights and analysis to support fundraising strategies and donor reporting.

4. Leadership & Governance

• Deputize for the CEO as needed, ensuring continuity across all operations.

• Maintain strong relationships with board members, providing comprehensive and insightful quarterly financial reports to foster understanding and engagement.

• Provide strategic leadership to your team, fostering a culture of excellence and continuous improvement.

• Be responsible for managing relationships with our US bookkeeper (consultant) and both UK and US auditors, and for the line management of the UK Finance and Admin Officer.

5. Operational Excellence

• Lead and manage a team of finance and operations professionals.

• Develop and implement efficient systems and processes to optimize performance across all administrative functions.

• Monitor and assess operational activities, proactively identifying and addressing potential issues.

• Conduct regular cost analysis and implement cost-saving initiatives.

• Oversee HR and payroll functions

Person Specification

Essential

• Professional accounting or finance qualification (e.g., ACCA, CIMA, ACA or equivalent).

• Proven experience in a senior finance and operations role (at least three years experience).

• Experience in preparing UK statutory accounts and managing external audits. 

• In-depth knowledge of UK FRS 102 and Charities SORP. Exposure to/experience of US GAAP.

• Experience in preparing the annual budget, working closely with budget holders.

• Experience in supporting grant management.

• High proficiency in using financial software. (e.g. QuickBooks, Xero etc.)

• Experience in driving continuous improvement of financial processes and systems. 

• Strong strategic and financial planning skills.

• Experience leading and managing a team.

• Excellent communication and relationship-building skills.

• You enjoy a mix of leadership and rolling up sleeves to get hands-on.

Desirable

• Experience working in a not-for-profit sector.

• Experience working in an international organization.

• Experience with CiviCRM or other similar donor management systems.

• Experience in remote working.

• Strong commitment to Humanists International’s mission.

We are recruiting for a temporary supporter care officer for a leading social welfare charity , looking for someone to cove workload for the next 6 to 8 weeks. You will be responsible for accurately capturing data across different channels and the processing of all donations received by post, phone, and BACS and supporting the team where needed.

Hybrid working ,1 to 2 days in their office .

The Role
To ensure all donations, enquiries, and supporter correspondence are promptly and accurately processed, recorded, and thanked in line with our policies and within agreed performance indicators.
Carry out the above processes from our Central Office in Ewell on regular basis (in-office work performed on a roto basis, requiring one office day approximately every 3 weeks, as well as 1-2 team days every 6 weeks).
Record and report on written and verbal supporter feedback so that learnings from complaints and positive comments can be implemented into future marketing campaigns.
Identify and implement opportunities to build supporter engagement through creative communications, maximising the effectiveness of our fundraising campaigns.
Maintain existing business-as-usual processes, identifying opportunities to maximise efficiencies where possible.
Work with the Legacy & In Memory Marketing Team to welcome and steward new supporter enquiries, as well as manage processes in relation to tribute funds, allocation of payments and administration of our will-writing service.
Work with the Community & Events Fundraising Team to ensure that income raised on Facebook is processed and thanked appropriately, and to ensure enquiries through the service desk are managed to completion.
Work with the Finance team to ensure delivery of various reconciliation processes.

The Candidate
Knowledge of principles of excellent customer service.
Experience of fundraising and/or working in the charity sector.
Knowledge of Gift Aid, fundraising regulation, and the Fundraising Preference Service.
Experience of working with a CRM database.
Experience of processing card payments.
Knowledge of Direct Debit processes.
Use of social media to interact with audiences.
Excellent time management skills.
Excellent written and database skills, with very strong attention to detail.
Excellent letter writing skills with an emphasis on diplomacy.
Proven communication skills and excellent telephone manner.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.

So we’re looking for people who can help Two Saints deliver their vision, with  a background and experience in either:

• Asset management, perhaps with experience of the net-zero agenda
• Supported housing services or social care

We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.

If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.

Be a part of a collective and supportive team by joining the London District.

Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?

A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.