Skills and employment manager jobs in leigh on sea, southend on sea

About Chapter One

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
 

About the Role

The Human Resources (HR) & Administrative Assistant will provide support to the CEO, Line Managers and the wider team with a range of HR related and administrative tasks. They will work remotely and will need to have access to a reliable internet connection. They will report to the CEO.

This role is ideal for someone who wishes to pursue a career in HR, and Chapter One is willing to support the postholder to gain external qualifications. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. 

All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); participation is mandatory.

Main duties will include:

HR Administration and Data Management

• Maintain accurate and up to date HR records on Chapter One systems

• Be the in-house expert on Breathe, Chapter One’s HR system

• Lead on data entry and HR system (Breathe HR) management, including generating relevant reports to support staff management and key decision making

• Monitor and track training and DBS records ensuring timely renewals in line with Chapter One’s policies

• Assist with documenting and maintaining HR process and workflows

• Ensure employee documents are stored correctly and confidentially

Organisational Policies and HR Procedures

• Working with the CEO and the Senior Leadership Team (SLT) to create, update and disseminate relevant Charity policies and/or updates to the staff handbook

• Prepare standard HR letters and documents (contracts, change letters)

• Lead on the liaison with and promotion of the organisations Employee Assistance Programme (Health Assured EAP)

• Create process guides for staff in collaboration with Line Managers and the CEO

• Act as a first point of support for HR-related queries from managers, escalating to the CEO when needed

• Liaise with Chapter One’s external HR advice provider when additional expertise is required

• Proactively identify opportunities to streamline and improve HR administrative processes and procedures

Recruitment, Onboarding and Offboarding

• Support managers through the entirety of the recruitment process for staff and trustees - including, but not limited to, advertising vacancies, organising applications, arranging interviews, monitoring interview tasks, coordinating assessments, collecting candidate documents, requesting references

• Managing the onboarding process for all new staff, including, but not limited to, holding HR induction meetings, coordinating new starter paperwork, setting probation review dates and training

• Work with Line Managers to organise induction plans, schedule introductory meetings, and ensure new starters are fully supported during their initial weeks

• Coordinate the offboarding process for departing staff, including exit interviews, return of equipment, and removal from systems

General HR Support

• Organise and schedule staff meetings and organisation-wide training sessions

• Coordinate wellbeing and employee engagement activities, including, but not limited to annual surveys, staff away days, seasonal events

• Plan and coordinate in-person meeting logistics, including venue booking, accommodation, equipment and refreshments, ensuring all arrangements are inclusive and appropriately tailored to staff needs

• Work with the SLT to be a champion of Chapter One’s values, and a custodian of its supportive work culture

• Communicate instructions and other messages to Line Managers and staff clearly and promptly on behalf of the CEO 

• Support with preparation for audits or compliance checks e.g. Right to Work, DBS

• Provide HR support to staff working groups e.g. Wellbeing or Learning and Development

• Attend external HR webinars (eg with DOHR or Breathe) and disseminate information to the CEO & Line Managers as required

• Stay informed of relevant employment law updates, notifying the CEO of possible changes needed to policies or procedures

• Support general organisational administration as needed, such as scheduling key meetings, maintaining registers or documentation, or assisting with regulatory filings

• Assist the CEO & Line Managers with additional HR and administrative/organisational tasks, assigned at the discretion of the CEO

We are looking for applicants with the following essential qualities:

• Educated to A-level standard or equivalent

• A genuine interest in Chapter One, with a passion for the work we do

• Experience in a similar HR role 

• Proficient in use of Microsoft Excel/Google Sheets and Google Workspace

• Excellent written and oral communication skills

• Excellent interpersonal skills with the ability to build relationships with colleagues at all levels

• Thoughtful, compassionate and inclusive approach to interpersonal relationships

• Self-motivated and proactive, with a problem-solving mindset

• Goal-oriented team-player who also thrives working independently

• Meticulous eye for detail, who takes pride in holding themself to the highest standards in all aspects of their work

• Professional, discreet and able to handle confidential information

• Working knowledge of HR functions

The best applicants will also have the following desirable qualities:

• Experience of working in the charity/non-profit sector

• A desire to develop a career in HR

• A qualification in HR, e.g. CIPD Level 3, or working towards one

Interview Dates:

1st round interviews - Tuesday 22nd and Wednesday 23rd July
2nd round interviews - Monday 28th July

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request

Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?

Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?

If so, we have the perfect opportunity for you.

An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.

The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability

The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.

The postholder will be a key part of growing the Hub’s  Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.

• Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans

• Working with a caseload of guests to provide support/signpost

•  Facilitate group workshops, Coffee Mornings, and information sessions

• Provide Information, advice, guidance, and resilience

• Support for people facing hardship.

• Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams

• Attend meetings/ events/Training/networking opportunities and  undertake outreach to promote the work of Spring Community Hub 

The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.

We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.

• Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions  ) and Group Sessions - in person/ virtually 

• Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls

• Represent Spring Community Hubs Service and project at relevant forums and meetings at a  local level

• Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development 

• Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development 

• Assist in the induction/ onboarding and support of volunteers 

• Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development 

• Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources

• Contributing to building testimonials /case studies and impact measurement, and monitoring 

• Lead/ Support the team  with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture

• To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting  with case reviews, training, and development

• Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development 

• Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions. 

• Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/  wider service and partners to ensure guests are supported.

Person Specification

• Experience delivering advice & Advocacy/ Wrap around care  in at least one relevant area,/Relevant qualifications for the post 

•  Understanding of trauma-informed and inclusive practice

•  Experience with group facilitation (desirable)

• Commitment to empowerment and diversity

• Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role

• Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.

• Experience in/willingness to learn the use of  databases for the recording, processing of advice given, and reviewing the quality of team records/ usage 

• Experience in establishing and maintaining good working relationships with external stakeholders

• IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.

• Time-management skills, with the ability to work successfully both alone and as part of a team

• Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues 

• Ability to organise and prioritise own work, especially when under pressure

• Ability to work accurately and confidently with figures (statistics) and with attention to detail

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries, and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Willingness to work outside normal working hours, as and when required.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

• A clear commitment to equality, diversity, inclusion, and confidentiality

• Professional and positive approach, with a commitment to professional development and self-improvement.

• Ability to think and plan strategically to inform decision-making. 

• Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar 

• Clear communication skills, face-to-face and on the phone, or via email

•  Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel

• Knowledge of food security/poverty issues in the UK and working with diverse communities..

• Delivering projects relating to Social Change and Social Justice

• Willingness to undertake further training as required by Spring Community Hub.

• Commitment to the concept of continuous improvement of procedures and practices.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

Responsible for staff/equipment 

Advice & Advocacy / Pastoral Team Volunteers  / Phone / Laptop

Reporting to…

The Head of Compliance & Development/ Chair of Trustees

Why Join us / Benefits

• A warm, welcoming, and passionate working environment

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme

• Frequent team away days and celebrations, as part of a friendly and collaborative team.

Application Process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task

• Are you energised by hitting targets and building lasting partnerships?
• Do you love turning ideas into income and conversations into opportunities?
• Are you ready to make a meaningful difference through business development in the education and charity sectors?

Then this could be the role for you.

We are looking for a Business Development Officer to help drive the growth of Learning on Screen—the UK’s leading charity for moving image in post 16 education. This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation. You will play a key role in helping us diversify income by generating revenue through B2B sales, partnerships, and sponsorships.

What you will be doing

• Selling our products and services (including memberships, subscriptions, and courses) to meet income targets
• Researching, identifying, and converting new leads across the education sector
• Supporting the development of sponsorship and partnership opportunities with external funders and collaborators
• Building and maintaining strong stakeholder relationships to maximise value and engagement
• Creating compelling proposals and marketing materials to support income-generating initiatives

What we are looking for

• Experience in B2B sales, partnership development, or fundraising (ideally in the non-profit or education sectors)
• A confident communicator with excellent writing and presentation skills
• Someone who is proactive, target-driven, and able to manage multiple priorities
• A collaborative mindset and the ability to engage with a wide range of stakeholders
• Strong data awareness, able to monitor performance and spot opportunities

This is a great opportunity to grow your career in a supportive, ambitious, and flexible environment while contributing to our mission of transforming education through the power of moving image and sound.
 

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

Venn Group are delighted to be working with a brilliant Charity with a mission to tackle social injustice, to recruit for a new Finance and Fundraising Administrator. This role will be working closely with the Head of Finance in a small team and carry out various accounting and fundraising income administration duties.

Key responsibilities of the role:

• Process and record donations received via donor platforms into Beacon and Xero.
• Conduct a daily review of bank transactions to ensure prompt and accurate coding.
• Process and pay supplier invoices, ensuring compliance with the procurement policy and scheme of delegation.
• Process and pay staff expenses, participant payments, pensions, and PAYE.
• Reconcile bank accounts weekly and assist with month-end tasks, including journals and accruals and ensure monthly bank reconciliation sign-off.
• Review and submit monthly Gift Aid submissions and prepare relevant journals.
• Prepare monthly journals and reconciliations for prepayments, accruals, amortisation, and depreciation.
• Assist with financial reporting and record-keeping, including preparing financial documents and reports.
• Support payroll and tax processes, including completing and submitting VAT returns and pension contributions online.
• Assist with year-end preparation and the audit process.
• Support cash flow monitoring and generate routine internal finance reports.
• Maintain accurate financial records for audits and funder reporting.
• Track contract and grant payments, ensuring compliance with financial terms.
• Record and reconcile income from fundraising platforms and grants in Beacon and Xero.
• Assist with financial reporting for funders, ensuring the timely submission of accurate data.
• Support Gift Aid claims and maintain donor records.
• Liaise with the Partnerships and Programmes Manager to track income allocations and grant deadlines.
• Review financial terms in funding contracts and agreements.

Ideal candidate profile:

• At least 3 years’ experience in a finance role for a Charity
• Strong Excel skills and experience using Xero.
• Experience using Beacon fundraising system.
• Ability to reconcile income and manage financial data across systems.
• Understanding of Gift Aid, restricted/unrestricted income, and grant compliance.
• Knowledge of charity finance operations and funder reporting.

Agency reference number: J89512

Duration: 6 months FTC with chance to move to permanent

Salary: £30,000 - £35,000 per annum + benefits  

Working hours: Full time

Working pattern: Fully Remote  

Start date: ASAP

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Barnabas International is a large family of Christian ministries and charities focused on

giving practical support to suffering, abandoned and persecuted Christians around the

world. The ministry was founded in 1993, and since then, it has funded projects in more

than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.

Some of our key projects include supplying food aid, medical supplies, educational and

vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,

and support for pastors and church leaders. Barnabas Aid also provides advocacy for

religious freedom, especially for persecuted and suffering Christians.

Barnabas is primarily a Christian ministry and a charity. Employees are expected to

subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed

as being vocational. There is an occupational requirement for applicants to be practising

Christians, who are engaged in their local church, in order to be able to carry out our roles.

Overview of the Regional Coordinator role and the team

The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by

building and nurturing relationships with churches, Christian organisations, and

individuals. The role aims to raise awareness, prayer, and financial support for the

persecuted church, fostering a network of engaged supporters and expanding the

organisation’s outreach.

Main duties and responsibilities

Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational

goals.

o Monitor and evaluate engagement initiatives, providing regular updates and

reports.

o Maintain accurate records of engagements and donor activities using internal

systems.

Prayer Mobilisation:

o Host regular prayer meetings (virtual or in-person) for the region.

o Disseminate prayer resources and stay updated on current prayer requests.

o Attend daily organisational devotions in-person or online, unless this is not possible

due to an event or meeting.

Awareness Raising:

o Speak at churches, schools, conferences, and community events to share

Barnabas Aid’s mission.

o Collaborate with churches and Christian networks to organise awareness events

and campaigns.

o Distribute resources and materials to inform communities about the persecuted

church and suffering Christians.

o Network widely and to explore potential partnerships.

Income Generation and Donations:

o Cultivate relationships with potential supporters and donors.

o Plan and execute regional fundraising initiatives, including events and campaigns.

o Encourage financial and other resource donations, ensuring effective donor

stewardship.

Volunteer Development and Engagement:

o Recruit (when possible) train, and mentor volunteers to support outreach activities

providing resources and regular communication.

o Coordinate volunteer activities to align with regional and organisational strategies.

Community Engagement and Networking:

o Build and maintain strong relationships with church leaders, mission committees,

and Christian organisations.

o Collaborate with other Regional Coordinators to share best practices and

coordinate efforts.

o Attend conferences and networking events to expand Barnabas Aid’s reach and

influence.

Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.

o Participate in international trips to meet project partners, witness project impact, to

assist or lead in auditing a project and share insights with supporters and

colleagues.

Operational Flexibility:

o Manage a varied schedule, including evenings, weekends, and extensive travel.

o Ensure tasks are completed efficiently, including additional assignments as

needed.

Other duties:

The above is not an exhaustive list of duties. From time to time, the employee may be

asked or required to carry out other additional tasks, or duties, over and above their usual

day to day activities. Employees are expected to work collaboratively to support the

overall work of Barnabas Aid.

Essential:

o Practicing Christian who is engaged in his/her local church and is committed to

Barnabas Aid’s mission and values.

Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)

o Excellent written and verbal communication skills.

o Strong organisational, multitasking, and problem-solving abilities.

o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and

Outlook.

o General Computer Proficiency - Understanding of file management, navigating

operating systems, and using productivity tools. (creating folders and managing

files in the cloud).

o Experienced in public speaking.

o Full driving licence

Desirable:

o Proven experience in community outreach, church engagement, or related fields.

o Familiarity with digital tools and social media platforms.

o Evidence of further education and an ability to engage diverse audiences.

o Previous church leadership experience is an advantage.

Person specification:

o Effective project management and organisational skills.

o Strong interpersonal and emotional intelligence for relationship building.

o Flexibility and adaptability to changing circumstances.

o Self-motivated with the ability to work independently and meet deadlines.

o Team worker with ability to work alone

o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-

solving mindset.

Additional Information:

o This role requires a strong ability to independently manage your time and tasks

effectively.

o Collaborative engagement with other Regional Coordinators and organisational

teams.

o From time to time, additional training, including safeguarding training, may be

required.

o The offer of employment will be subject to the appropriate pre-employment checks

such as references, qualifications, DBS criminal records, and eligibility to work in the

UK.

Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables

everyone to develop and to do their best work collectively and individually. Join us and you

Barnabas International is a large family of Christian ministries and charities focused on

giving practical support to suffering, abandoned and persecuted Christians around the

world. The ministry was founded in 1993, and since then, it has funded projects in more

than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.

Some of our key projects include supplying food aid, medical supplies, educational and

vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,

and support for pastors and church leaders. Barnabas Aid also provides advocacy for

religious freedom, especially for persecuted and suffering Christians.

Barnabas is primarily a Christian ministry and a charity. Employees are expected to

subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed

as being vocational. There is an occupational requirement for applicants to be practising

Christians, who are engaged in their local church, in order to be able to carry out our roles.

Overview of the Regional Coordinator role and the team

The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by

building and nurturing relationships with churches, Christian organisations, and

individuals. The role aims to raise awareness, prayer, and financial support for the

persecuted church, fostering a network of engaged supporters and expanding the

organisation’s outreach.

Main duties and responsibilities

Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational

goals.

o Monitor and evaluate engagement initiatives, providing regular updates and

reports.

o Maintain accurate records of engagements and donor activities using internal

systems.

Prayer Mobilisation:

o Host regular prayer meetings (virtual or in-person) for the region.

o Disseminate prayer resources and stay updated on current prayer requests.

o Attend daily organisational devotions in-person or online, unless this is not possible

due to an event or meeting.

Awareness Raising:

o Speak at churches, schools, conferences, and community events to share

Barnabas Aid’s mission.

o Collaborate with churches and Christian networks to organise awareness events

and campaigns.

o Distribute resources and materials to inform communities about the persecuted

church and suffering Christians.

o Network widely and to explore potential partnerships.

Income Generation and Donations:

o Cultivate relationships with potential supporters and donors.

o Plan and execute regional fundraising initiatives, including events and campaigns.

o Encourage financial and other resource donations, ensuring effective donor

stewardship.

Volunteer Development and Engagement:

o Recruit (when possible) train, and mentor volunteers to support outreach activities

providing resources and regular communication.

o Coordinate volunteer activities to align with regional and organisational strategies.

Community Engagement and Networking:

o Build and maintain strong relationships with church leaders, mission committees,

and Christian organisations.

o Collaborate with other Regional Coordinators to share best practices and

coordinate efforts.

o Attend conferences and networking events to expand Barnabas Aid’s reach and

influence.

Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.

o Participate in international trips to meet project partners, witness project impact, to

assist or lead in auditing a project and share insights with supporters and

colleagues.

Operational Flexibility:

o Manage a varied schedule, including evenings, weekends, and extensive travel.

o Ensure tasks are completed efficiently, including additional assignments as

needed.

Other duties:

The above is not an exhaustive list of duties. From time to time, the employee may be

asked or required to carry out other additional tasks, or duties, over and above their usual

day to day activities. Employees are expected to work collaboratively to support the

overall work of Barnabas Aid.

Essential:

o Practicing Christian who is engaged in his/her local church and is committed to

Barnabas Aid’s mission and values.

Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)

o Excellent written and verbal communication skills.

o Strong organisational, multitasking, and problem-solving abilities.

o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and

Outlook.

o General Computer Proficiency - Understanding of file management, navigating

operating systems, and using productivity tools. (creating folders and managing

files in the cloud).

o Experienced in public speaking.

o Full driving licence

Desirable:

o Proven experience in community outreach, church engagement, or related fields.

o Familiarity with digital tools and social media platforms.

o Evidence of further education and an ability to engage diverse audiences.

o Previous church leadership experience is an advantage.

Person specification:

o Effective project management and organisational skills.

o Strong interpersonal and emotional intelligence for relationship building.

o Flexibility and adaptability to changing circumstances.

o Self-motivated with the ability to work independently and meet deadlines.

o Team worker with ability to work alone

o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-

solving mindset.

Additional Information:

o This role requires a strong ability to independently manage your time and tasks

effectively.

o Collaborative engagement with other Regional Coordinators and organisational

teams.

o From time to time, additional training, including safeguarding training, may be

required.

o The offer of employment will be subject to the appropriate pre-employment checks

such as references, qualifications, DBS criminal records, and eligibility to work in the

UK.

Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables

everyone to develop and to do their best work collectively and individually. Join us and you

Barnabas International is a large family of Christian ministries and charities focused on

giving practical support to suffering, abandoned and persecuted Christians around the

world. The ministry was founded in 1993, and since then, it has funded projects in more

than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.

Some of our key projects include supplying food aid, medical supplies, educational and

vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,

and support for pastors and church leaders. Barnabas Aid also provides advocacy for

religious freedom, especially for persecuted and suffering Christians.

Barnabas is primarily a Christian ministry and a charity. Employees are expected to

subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed

as being vocational. There is an occupational requirement for applicants to be practising

Christians, who are engaged in their local church, in order to be able to carry out our roles.

Overview of the Regional Coordinator role and the team

The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by

building and nurturing relationships with churches, Christian organisations, and

individuals. The role aims to raise awareness, prayer, and financial support for the

persecuted church, fostering a network of engaged supporters and expanding the

organisation’s outreach.

Main duties and responsibilities

Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational

goals.

o Monitor and evaluate engagement initiatives, providing regular updates and

reports.

o Maintain accurate records of engagements and donor activities using internal

systems.

Prayer Mobilisation:

o Host regular prayer meetings (virtual or in-person) for the region.

o Disseminate prayer resources and stay updated on current prayer requests.

o Attend daily organisational devotions in-person or online, unless this is not possible

due to an event or meeting.

Awareness Raising:

o Speak at churches, schools, conferences, and community events to share

Barnabas Aid’s mission.

o Collaborate with churches and Christian networks to organise awareness events

and campaigns.

o Distribute resources and materials to inform communities about the persecuted

church and suffering Christians.

o Network widely and to explore potential partnerships.

Income Generation and Donations:

o Cultivate relationships with potential supporters and donors.

o Plan and execute regional fundraising initiatives, including events and campaigns.

o Encourage financial and other resource donations, ensuring effective donor

stewardship.

Volunteer Development and Engagement:

o Recruit (when possible) train, and mentor volunteers to support outreach activities

providing resources and regular communication.

o Coordinate volunteer activities to align with regional and organisational strategies.

Community Engagement and Networking:

o Build and maintain strong relationships with church leaders, mission committees,

and Christian organisations.

o Collaborate with other Regional Coordinators to share best practices and

coordinate efforts.

o Attend conferences and networking events to expand Barnabas Aid’s reach and

influence.

Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.

o Participate in international trips to meet project partners, witness project impact, to

assist or lead in auditing a project and share insights with supporters and

colleagues.

Operational Flexibility:

o Manage a varied schedule, including evenings, weekends, and extensive travel.

o Ensure tasks are completed efficiently, including additional assignments as

needed.

Other duties:

The above is not an exhaustive list of duties. From time to time, the employee may be

asked or required to carry out other additional tasks, or duties, over and above their usual

day to day activities. Employees are expected to work collaboratively to support the

overall work of Barnabas Aid.

Essential:

o Practicing Christian who is engaged in his/her local church and is committed to

Barnabas Aid’s mission and values.

Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)

o Excellent written and verbal communication skills.

o Strong organisational, multitasking, and problem-solving abilities.

o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and

Outlook.

o General Computer Proficiency - Understanding of file management, navigating

operating systems, and using productivity tools. (creating folders and managing

files in the cloud).

o Experienced in public speaking.

o Full driving licence

Desirable:

o Proven experience in community outreach, church engagement, or related fields.

o Familiarity with digital tools and social media platforms.

o Evidence of further education and an ability to engage diverse audiences.

o Previous church leadership experience is an advantage.

Person specification:

o Effective project management and organisational skills.

o Strong interpersonal and emotional intelligence for relationship building.

o Flexibility and adaptability to changing circumstances.

o Self-motivated with the ability to work independently and meet deadlines.

o Team worker with ability to work alone

o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-

solving mindset.

Additional Information:

o This role requires a strong ability to independently manage your time and tasks

effectively.

o Collaborative engagement with other Regional Coordinators and organisational

teams.

o From time to time, additional training, including safeguarding training, may be

required.

o The offer of employment will be subject to the appropriate pre-employment checks

such as references, qualifications, DBS criminal records, and eligibility to work in the

UK.

Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables

everyone to develop and to do their best work collectively and individually. Join us and you

Employer Policy Specialist

Working Hours: 0.6FTE (full-time equivalent 37.5 hours). There is a degree of flexibility surrounding the working hours which will be determined by the demands of the role.

Salary: 0.6FTE: £40,658 (the full-time equivalent salary is: £67,763).

Start Date: 1st September 2025.

Reporting to: Director of Public Affairs & Policy

Deadline for applications: Friday 18th July 2025, 5pm

Interviews: Interviews will be conducted online on Thursday 24th July

Overview

The DfE has nominated CST as the employer representative for academy trusts for specific purposes (for example, the school support staff negotiating body).  The postholder will be required to work directly with the Department for Education at a senior level to undertake the duties associated with this employer representative role.  CST also wishes to strengthen its support to members on wider matters of employer policy. There is significant scope to shape and develop this role.

Key Responsibilities

• Have a detailed understanding of the terms and conditions of employment of teaching and support staff and the workforce issues affecting the education sector, particularly those influencing recruitment and retention of staff.

• The ability to build relationships with key stakeholders (members, senior DfE officials and ministers) and work closely with other employer representative organisations.

• Working closely with the CEO and Deputy CEO, build relationships at senior level with trade unions (leadership, teacher and support staff unions).

• Lead on developing CST’s employer policy and guidance, working with our members and commanding their support and respect, and working closely with the policy team.

• Support the Chief Executive, Deputy Chief Executive and Director of Public Affairs and Policy to influence and respond to government policy in respect of employer policy, including drafting responses to government consultations and being our representative on the DfE’s formally constituted groups.

• Provide professional support and guidance to members on matters relating to employer policy, within the restrictions of what we are insured to do as a professional body.

• Support our HR professional community.

• Speak with authority at events and conferences as CST’s nominated representative on employer policy.

• Offer support to the wider CST policy team in other areas that fall within the postholder’s experience or expertise. This may include occasionally deputising for other team members for example covering for annual leave or sickness absence.

• Any other duties and responsibilities that may be delegated by the Chief Executive, Deputy Chief Executive or Director of Public Affairs and Policy from time to time.

Essential Skills and Experience

• Likely educated to degree level (or holding a similar professional qualification or experience) with significant knowledge and experience of employment matters within the education sector and employer policy.

• The ideal candidate will have experience working at senior level likely within an educational, policy or consultancy setting. Knowledge of schools and the trust sector is essential as is the ability to respond to issues in a way which conveys the practical realities of working in schools.

• A sound understanding of the differences between academy trusts and the maintained sector.

• Secure knowledge of legislation, regulations and policy that affect school trusts.

• Authority and gravitas with the ability to speak up at meetings with senior officials with the required diplomacy and at all times with the members’ interests in mind.

• People-centred, with excellent relational skills, adept at forming and maintaining positive relationships with colleagues, members and senior external stakeholders (including policy makers, employer representative organisations and trade unions).

• Output focused, able to execute a range of communications across channels efficiently.

• Fluent and precise, an excellent communicator who writes well.

• The ability to analyse detail and distil key points, identifying matters of concern or interest to school trusts.

• Highly organised, with the ability to prioritise and work to tight deadlines, including turning around high-quality responses to members and DfE in short timescales.

• Someone who embodies the Nolan Principles and acts with integrity and discretion.

• Aligned with CST’s aims to promote education for public benefit.

• Skilled at working remotely as part of a close-knit team. Whilst this position is remote (home-based) there will be the requirement to attend in person meetings from time to time.

About us: 

At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries. 

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver. 

About the role:

Do you have experience of working with disabled people? Are you a highly organised team player with an eye for detail and a passionfor making a difference?If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people with spinal cord injuries.About the role:All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves–allowing participants to learn from others who have who have been there and can understand the issues and challenges.

As Courses Team Leader, you will be working closely with our Courses Coordinators and the wider team to oversee the ongoing development and delivery of this key part of Back Up’s services.You will be need to be creative, well organised and be a supportive line manager with supervisory experience. Most important though is your commitment to supporting those affected by spinal cord injury to thrive.

For full details please see our job description.

How to apply

Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 10 July 2025.

• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview. 

• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  

• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.  

• We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  Interviews will be held on 14 July 2025. Please let us know if you are unable to make that date.     

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.

Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Commercial Marketing Manager - Maternity Cover
Reference: JUN20251816
Location: Flexible in UK
Contract: 12-month fixed term, maternity cover
Hours: Full-time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

We are looking for a 12-month maternity cover Commercial Marketing Manager to join our team to lead the planning and delivery of the RSPB's commercial marketing activity. Reporting into the Head of Commercial, this role will focus on supporting our Commercial functions including our reserve Visitor Operations, eCommerce, Trade and Product Licensing.

Whether it is leading national campaigns to drive footfall to our key visitor sites, working with our visitor experience consultants to promote events on reserves, driving sales through our online shop or maximising the value of our licensed products, your expertise will help drive both income and engagement for the RSPB.

If you are working in a commercial marketing role and want to apply your skills to help save nature, we'd love to hear from you.

Key activities will include:

• Delivering the annual marketing strategy for Visitor Operations (including destination and reserves marketing for visitor experience and events, retail, food & beverage), Trade and Licensing to achieve financial and engagement outcomes.
• Developing an annual plan for commercial marketing, promotions and campaigns across the organisation.
• Leading the delivery of commercial marketing activity ensuring that this is aligned and embedded within the overall RSPB communications and marketing plan.
• Identifying innovation and testing opportunities to expand and improve commercial marketing campaigns that maximise return on investment.
• Providing reporting, analytics and insight on marketing performance to key stakeholders to inform decision making at both strategic and tactical levels.
• Responsible for setting and managing an annual budget for commercial marketing to ensure income objectives are achieved.

Essential skills, knowledge and experience:

• Experience of developing and delivering a marketing strategy and/or plan
• Experience of applying marketing principles and best practice into delivery
• Experience of working within a Visitor Experience, Trade or retail/eCommerce marketing role
• Ability to translate a corporate strategy and/or overarching marketing strategy into operational plans to deliver impact
• Experience of developing collaborative external and internal relationships with key stakeholders to secure positive outcomes for the RSPB and for nature.
• Excellent written and verbal skills to present, influence and represent the directorate and the organisation.
• Experience of managing a budget to meet income targets and deliver strong ROI.

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Mon, 14th Jul 2025

We are looking to conduct interviews for this position on 24th July 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

About the Role

As Director of Devolved Nations, you will:

• Lead Carers UK’s work in Scotland, Wales, and Northern Ireland, driving strategic impact and ensuring alignment with the UK-wide mission.
• Shape and deliver national strategies that bring about real improvements in carers’ lives.
• Collaborate with government, public bodies, the voluntary sector, and other stakeholders to influence policy and secure statutory funding.
• Provide inspirational leadership to the Carers Scotland, Carers Wales, and Carers NI teams.
• Contribute to UK-wide senior leadership and organisational development.

You’ll need to be flexible, with travel across the UK, including overnight stays and occasional weekend work.

About You

We’re looking for someone who brings:

• Significant senior leadership experience in policy, public affairs, or charity leadership.
• A deep understanding of the political and policy landscapes in Scotland, Wales, and Northern Ireland.
• Strong governance knowledge and experience working with Boards or Committees.
• A track record of building influential relationships across sectors, including with senior government officials and funders.
• Excellent people management skills and the ability to lead dispersed teams.
• Commitment to Carers UK’s values of being Attentive, Ambitious, and Achievers.
• Experience working with or understanding the needs of unpaid carers is highly desirable.

And who:

• Is passionate about caring and can inspire their teams to deliver new and innovative ways to campaign for and support carers as we close our 60th anniversary in 2025 and move towards our strategic review in 2026.
• Will be an active member of the Senior Management team working collaboratively across the organisation, ensuring consistent messaging and support across all four nations.
• Who is able to proactively represent the charity, engaging a wide range of stakeholders.

For more information please download the full job description

What We Offer

• 25 days annual leave (rising to 28 days with long service) + bank holidays
• An additional 3 paid days leave over Christmas and New Year
• Up to 10 days paid care leave
• 6% employer pension contribution
• Life assurance cover (2x salary)
• Flexible and hybrid working
• Free Health Cash Plan with a free, unlimited and confidential 24 hour advice, support and information line; free, unlimited and confidential GP line access; a wellbeing portal and app plus cash back to set limits for dental, optical and therapy treatments, plus kids cover and retail and restaurant discounts
• Paid Special Leave
• Organisational sick pay scheme
• Paid volunteer leave
• Equality, Diversity and Inclusion staff network groups
• A recognition scheme including a values winner of the month
• Season ticket, cycle, and technology loans
• A learning and development culture with access to a Learning Management System

We are proud to be a Living Wage Employer, a Carer Confident Employer, a Carer Positive employer, and part of the Happy to Talk Flexible Working scheme. We have signed the Menopause Workplace Pledge and have achieved the Disability Confident Employer (level 2).

Diversity and Inclusion

Carers UK is committed to building a diverse and inclusive workplace that reflects our community. We welcome applications from all backgrounds and particularly from those with lived experience of caring. We are happy to make reasonable adjustments throughout the recruitment process.

Job Title: A level Group Tutor Contractor across Chemistry, Maths and Physics

Salary: £35 per tutorial

Reporting to: Group Tuition Manager

Contract: For the 2025/26 academic year with the option to renew at the end of the year 

Job Location: UK (nationwide, remote) 
Successful candidates must have the right to work in the UK by the time employment commences 

Interview Date: May - July 

Start Date: Between September and November depending on student demand for tuition subject 

We are currently looking for Chemistry, Maths and Physics tutors. Recruitment is limited to these subjects as applications for all other areas have closed due to high demand.

About the Role

Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?

We are looking for passionate and qualified A level tutors to deliver high quality group tuition to our cohort of almost 1,000 students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.

Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.

About the Organisation 

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We are passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.  

Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.  

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.  

Role Responsibilities

• Lead weekly hour-long tutorials with your tutor group(s), via The Access Project’s online learning platform 
• Responsively plan and deliver stimulating, high quality tuition in line with our Quality Assurance Framework
• Effectively monitor and assess student progress, providing feedback when requested
• Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
• Participate in our observation and feedback process, taking advantage of continuous professional development opportunities
• Follow The Access Project’s safeguarding policies, supporting the wellbeing of your students at all times

Person Specification

• At least two years A level teaching and/or tutoring experience 
• Positive, engaging and flexible teaching style
• Familiarity with and strong knowledge of relevant exam boards and specifications
• Evidence of ability to tutor one or more of the following subjects to A level standard: Chemistry, Maths and Physics
• Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
• UK based, with the right to work in the UK
• Passionate about The Access Project’s mission

Safeguarding Statement 

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Why Work at The Access Project?

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from under-resourced backgrounds access top universities. 

We engaged with staff across our organisation and co-created the Equality, Diversity and Inclusion vision and strategic objectives. Our work on this is ongoing to ensure The Access Project can foster an equitable place to work.  

We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they are proud to tell people they work at The Access Project.  

Our Values 

Empowerment 

We support students and our people to develop the skills and knowledge to accomplish their goals. 

Courage 

We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission. 

Impact 

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes. 

Inclusion 

We respect and value individuality and engage diverse voices to achieve our mission. 

Ownership 

We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?” 

Equal Opportunities Statement 

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. 

Disclosure of a Criminal Record 

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure. 

Present or Most Recent Employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address, and explanation of any gaps in employment. 

References 

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references. 

Education, Qualifications and Training

• Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
•  Proof of qualification is required before the appointment is confirmed

Head of Retail and FOOD Services

Department: Directorate of Development and External Affairs

Salary: Starting at £47,264, rising to £54,728 FTE per annum + £480 home-based allowance FTE per annum

Location: Homebased with weekly national travel 

Hours: 37 hours per week (full-time)

We offer flexible working arrangements - please see below for more details. 

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

This is an exciting opportunity to join our team as the Head of Retail and FOOD Services. This is a unique opportunity to lead and innovate in a role that combines strategic leadership, operational excellence, and community impact.

Main Responsibilities:

• Develop and implement a multi-channel retail and food services strategy, including business planning, risk assessment, and performance management to increase net profit and service impact.
• Lead on budgeting, financial forecasting, and P&L management. Identify and develop new income-generating opportunities, including grants and tenders.
• Provide strategic leadership to geographically dispersed teams, ensuring effective recruitment, support and training of staff and volunteers.

Main Requirements 

• Educated to degree level or above in a relevant sector. 
• Demonstrable senior retail management knowledge and experience in managing complex projects, leading teams, and delivering measurable outcomes.
• Proven track record in income growth, financial planning, and managing budgets.

Benefits: 

• an annual paid leave entitlement of 30 working days plus bank holidays
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Apply via the Family Action Careers Hub linked to this advert 

• Closing Date: 7th July at 23:59

Interviews are scheduled to take place from 16th-22nd July 2025.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Job Title: Money & Energy Adviser

Reports to: Money & Energy Advice Service Lead

Location:

Home based – one post

Home based with travel across the South West region as required – one post.

Hours: 35 hpw (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post

Contract: Full fixed term contract, ending 31 March 2026. Extension subject securing future funding.

Salary: 35 hpw £27,600 pa

(plus expenses, pension, and generous annual leave)

To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.

Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.

Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.

• Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
• Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services

• Act as a gateway to local information and access to:

• Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
• Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
• Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs

• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you