Skills and employment manager jobs

Salary: £40,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 19th March 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For
You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Leadership of a team delivering frontline support
• Previous experience managing operational budgets
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

Occupational requirement:

• This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings.

What We Offer

• Salary of £40,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centred, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Start date: ASAP with consideration given to notice periods
• Deadline for submitting your application: 19 March 2026
• First screening interviews, remotely: 25 March 2026
• Full interviews in person in central London: 30 March 2026
• Start date: ASAP with consideration given to notice period

Overall Purpose of the Role

Youth Action Alliance (YAA) exists to support the personal and social development of young people in Kensington and Chelsea and neighbouring boroughs, helping them build resilience, confidence, and skills for the present while shaping positive futures.

We are seeking an experienced, values-driven male youth worker to lead the Staying Connected & Boys Project. This is a key role combining strategic leadership with hands-on delivery, focused on engaging boys and young men aged 11–19 (up to 21, subject to funding) who may be facing multiple challenges.

The post holder will design, deliver, and grow a high-quality, trauma-informed programme that provides safe, trusted spaces through weekly group sessions, one-to-one mentoring, targeted interventions, education attainment, Advice, guidance, and signposting, Off‑site trips, enrichment activities, and holiday provision. The role supports young people to remain connected to education, training, positive relationships, and their wider community, while playing a central role in shaping YAA’s youth offer and driving meaningful, lasting change.

CENTRE FOR AGEING BETTER

External Affairs Manager – Ageism and Inequality

· Permanent

· Salary £48,756

· Full time (37.5 hours per week) minimum 4 days a week considered

· Flexible working options will be supported

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the Role

We’re looking for a strategic, creative and proactive public affairs professional to lead our influencing work on ageism and inequalities, including our campaign for a Commissioner for Older People and Ageing; the development of an ageing society strategy; and work to address inequalities in experiences of ageing and support those groups who need it most .

In this role, you’ll shape and deliver an ambitious communications and influencing strategy that raises the profile of our policy issues in parliament and the media and builds support for our policy solutions among national and local government and wider sector leaders.

Working closely with colleagues in the ageism, inequalities and comms teams, you’ll design and deliver impactful communications activity across the channels most likely to increase our influence – from direct engagement and events to media, marketing and social content.

Central to the role will be supporting policy analysis and developing our national policy asks, drafting briefings and consultation submissions, and identifying opportunities to influence through monitoring the external landscape.

You’ll also lead the development of an effective stakeholder engagement plan, driving engagement across government departments, parliament, and other influential stakeholders.

About You

You’ll bring strong experience of working with government and parliament, and a track record of delivering effective policy, campaigning or public affairs activity. A confident communicator, you’re able to translate complex research and policy issues into compelling, accessible messages and present them persuasively to a range of audiences.

Highly organised and comfortable managing multiple priorities, you’ll combine strategic thinking with creativity and a proactive approach to spotting opportunities. You’ll have excellent relationship‑building skills, acting with diplomacy and credibility when engaging with senior stakeholders.

You’ll enjoy working both independently and as part of a small, supportive team, and you’ll be willing to work flexibly when needed to support key events or urgent issues.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply, please follow the link to complete an application and EDI form. 

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.

Failure to do so will result in your application being automatically rejected.

The closing date for this role is 10th March, with in-person interviews to take place 23rd March.

About Spear Wolverhampton

Spear Wolverhampton is a partnership between Spear and Tabernacle Baptist Church.

Tabernacle Baptist Church is a large and lively multicultural and multi-generational church located in the heart of the diverse and multi-religious Whitmore Reans area of Wolverhampton. Their mission statement is ‘Love God, Love People, Share Jesus, Make Disciples’ and their current text is “Devote yourselves to prayer, being watchful and thankful”. They want to see people’s lives transformed by Jesus. They run monthly evangelism in the community, meet in 8 house groups during the week and run discipleship and other training programmes.

Tabernacle Baptist Church are excited about the opportunity to work with Spear in this new chapter in our church life - helping transform the lives of young people and young adults in Wolverhampton who are looking for work and new opportunities.

The successful candidate would be employed by Tabernacle Baptist Church with Spear Wolverhampton as a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians and to subscribe to their statement of beliefs. Spear will provide an informal conversation to discuss Tabernacle Baptist Church’s statement of beliefs early in the application process.

Key Information

Salary: £13,800

Hours: 9.00am – 5.00pm, Tuesday – Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: Tabernacle Baptist Church, Wolverhampton

Closing date: Monday 9th March

Assessment Day: Monday 16th March

Application: We will not process applications through this page, please apply through Tabernacle Baptist Church.

For more information please read through our Work With Us Information Pack and Job Specification.

Role Responsibilities

Spear Programme

• Support in group coaching sessions of up to 12 young people. Coaching them around skills and mindsets to support them in returning to work or education and equipping them with the skills to stay there.
• You’ll be given all the training needed to deliver Spear through our professional coaching methodology.
• This coaching continues for Spear Career – the 6 months’ worth of follow-up support. You will oversee a caseload of trainees and support them in work, beyond the initial Foundation Phase of the programme.
• Lead weekly 1:1s with a cohort of young people to monitor their progress and support them in their journey to employment.
• As part of this you will help trainees evaluate their progress and determine their work readiness throughout the programme – coaching them through challenges, creating moments of breakthrough and setting goals.

Relationship Management 

• You’ll build relationships with relevant professionals at local organisations, and communicate directly with young people, to encourage referrals to the Spear programme.
• You will support with job fairs, mock interview days and welcoming external visitors to the centre.

Church Community 

• The Spear Coach is directly employed Tabernacle Baptist Church, meaning you are part of a vibrant church team and immersed in an exciting faith community.
• Help to raise the profile of the Spear programme within the church and build a network of supporters and volunteers from the congregation.
• Other relevant ad hoc church responsibilities from time to time.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and Tabernacle Baptist Church.
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques.
• Passion for social justice, especially supporting young people in employment or education
• Confident communication and interpersonal skills, both over telephone and face to face, particularly in group facilitation.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.

Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:

• ­ Employability 
• ­ Education 
• ­ Family stability 
• ­ Money management 
• ­ Resilience and well-being 

We currently have 3 Social Mobility Coaches on the team.  Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time.

You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders. 

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About the role 

In this role, you will be responsible for driving the successful delivery of the Frontline Improvement Project, ensuring it meets organisational priorities and delivers measurable, sustainable change. You will provide structured project leadership, maintain accountability for progress, and coordinate cross‑functional activity to keep the project on track in terms of scope, time, cost, quality, and stakeholder expectations.

Key Responsibilities

• Support the Senior Leadership Team in planning, developing, testing, and implementing all elements of the Frontline Improvement Project.
• Coordinate the project by establishing clear structures, plans, and processes that enable effective collaboration across departments.
• Lead designated workstreams and maintain strong communication between teams and stakeholders.
• Provide regular performance reporting in line with PMO and governance standards, outlining progress, risks, opportunities, and required decisions.
• Work with stakeholders to develop, monitor, and track project objectives and KPIs.
• Conduct operational and financial analysis to ensure efficient project delivery and recommend improvements where needed.
• Ensure high‑quality engagement, training, compliance, and budget management throughout all project activities.

This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract. The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.

We’re looking for someone with: 

• Proven track record of delivering business change initiatives while effectively managing multiple workstreams.
• Comprehensive understanding of Waterfall and Agile methodologies, with the capability to apply the most suitable approach to meet project objectives.
• Excellent stakeholder management skills, with the confidence to engage and influence at all levels.
• Experience working collaboratively across multiple teams or departments to drive shared outcomes.
• Strong organisational skills, with experience in planning, tracking, and reporting project progress, risks, and dependencies.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks. 

The Alumni Engagement Manager is a key role dedicated to nurturing lifelong relationships between the School and its global alumni and parent(s) of alumni community. By leading meaningful engagement, communications, and events, the role supports strategic initiatives that build a strong sense of community and encourage ongoing philanthropic support.

To apply for this role, you must have the right to work in the UK currently. We are unable to offer a visa sponsorship for this position.

Summary of duties and responsibilities:

Engagement and events:

• Execute a successful series of annual alumni and parents of alumni events locally and in the US, ensuring robust attendance, and driving successful event-based fundraisers when applicable

• Plan and support annual milestone reunions

• Schedule and host alumni tours and visits to the campus

• Actively facilitate meaningful networking and connection opportunities among current students, employees, and alumni, including alumni-to-alumni engagement

• Oversee the alumni and Grade 12 mentor program with the Office of Student Advising

• Manage the onboarding of the graduating Grade 12 class into the alumni network throughout the students’ final year at ASL, with event engagement and a fundraising appeal, in partnership with the high school leadership team

• Coordinate with the Director of Development and Giving Manager to annually promote fundraising appeals and giving challenges at alumni events and in alumni communications

Communications:

• Execute alumni communications in coordination with the Director of Development and the Communications team

• Write, design, and publish a monthly alumni newsletter, London Calling

• Research, meet, and conduct interviews with alumni of note in order to write monthly in-depth feature stories in London Calling

• Serve as lead on alumni networking software (ASLConnects, a Graduway site)

• Develop alumni content for ASL social media and online alumni platforms.

• Partner with the Giving Manager to drive success and class engagement during Grade 12 class gift campaign drive each year

• Monitor and provide updates for alumni web pages 

• Assist with copywriting for alumni fundraising around the Annual Fund and other fundraising initiatives as requested by the Director of Development

• Work with the Web Editor to ensure that alumni pages of ASL website are up-to-date, relevant, and compelling

Additional responsibilities:

• Design and occasionally send mass broadcast emails and invitations related to alumni and/or parents of alumni, in coordination with the Director of Development

• In partnership with the Communications team, build monthly London Calling features on ASL (a Finalsite website), including news stories, in memoriam notes, and class notes

• Handle daily alumni inbox communications, including processing web login and alumni portal access requests

• Manage the Eagle mascot volunteers, and select student-facing events 

• Photograph alumni and parents of alumni groups and events

• As requested, provide occasional copywriting and copy editing support to the rest of the Development team, including non–alumni specific projects

• Perform any other duties within the scope, spirit, and purpose of the job, including occasional weekend and evening hours for event coverage 

Essential qualifications/experience:

• A proven track record of event planning experience with high attention to detail, time management, budget oversight, specific management knowledge of AV and decor, and handling multiple event projects simultaneously

• Exceptional verbal and written communication skills, highly organized and a problem-solver, positive and friendly, strong people management and interpersonal skills

• Collaborative team colleague and a self-starter

• Ability to adjust to dynamic event environments with ease

• A proven commitment to the safeguarding and welfare of children

Desirable qualifications/experience:

• Demonstrable alumni relations experience, building and developing effective relationships

• Educated at degree level

• Independent and/or international school experience

• Knowledge proficiency in Blackbaud Raiser’s Edge

• Knowledge proficiency in Adobe Creative Cloud

• Experience working with volunteers 

• Fundraising experience as it relates to cultivation and stewardship

• Experience working with effective digital marketing and communication tools including web-editing, social media communications and bulk email marketing

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing inequality.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.

Contract type

Permanent – ST Giles Hospice Shops

Location

Bloxwich

Hours

15 hours (2 days out of 7) 8:55am – 5:05pm trading over 7 days.

Annual salary

£9633 (Retail Band AA)

Review date

08/03/2026

As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will take lead when the Community Shop Manager is away, ensuring smooth operations and delivering excellent customer service. You’ll be empowered to make decisions locally whilst working within a supportive framework, working within and for your local community ensuring that engagement and support is understood and promoted. 

You’ll have excellent leadership skills and want to be part of a successful team. Ideally, you’ll have previous fashion retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).

Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice.

The estate includes 26 shops and e-commerce operation with a turnover of approx. £3.5million which supports the overall income generation strategy. 

Do you want to work in a role that combines retail, community and purpose, St Giles Hospice is the place that will allow you to thrive.

Qualifications

Essential

·Qualifications in English and Maths

·Minimum Level 2 Key Skills or Grade 4 (A-D) GCSE

Knowledge and experience

Essential

·Ability to lead and motivate others

·Previous retail experience

·Understanding of health and safety regulations

·Ability to plan and priorities workloads and delegate accordingly

·Outstanding communications skills

·Excellent customer focus

·Knowledge and understanding of sales management, profit and loss

Desirable

·Local community knowledge

·Previous line management experience

·Experience in achieving goals and identifying opportunities

·Has the ability to implement and enforce policies

·A desire to work as part of a team to generate fresh and innovative community-based ideas

·Some experience of Gift Aid

·Some experience of working with volunteers

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Proven customer service skills

·Flexible and be able to adapt to change on a daily basis

·Able to complete physically demanding work in the form of standing for long periods and moving stock

·Ability to handle administrative task, such a cash handling

·Be a keen problem solver

·Ability to follow organisational policy and procedures

·IT and numeracy - understanding of Office 365 and the ability to complete IT based tasks

Desirable

·Ability to work on own initiative and prioritise workload

·Team Management skills

·Experience in training and developing staff and/or volunteers

Personal Attributes

·Strong communicator 

·Customer focused

·Willingness to learn

·Flexible and adaptable to change

·Good interpersonal skills

·Goodtime keeping and strong work ethic 

·Conducts themselves’ in a professional manner

·Good organisational skills

·Inclusive and diverse in their approach

·Empathetic

·Team Player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

We are seeking an experienced and highly organised Business Manager to provide strategic and operational leadership across finance, HR, property management, compliance, and administration.

This is a pivotal role within ORL, working closely with the Chief Executive Officer to ensure the organisation is financially sustainable, compliant, and well-run, and that our properties and systems support the delivery of safe, high-quality services for residents, staff, volunteers, and visitors. 

Your responsibilities will include overseeing financial operations such as payroll, pensions, Gift Aid claims, and bank reconciliations, as well as supporting the preparation of financial reports and budgets. You will manage HR administration, including recruitment, onboarding, policy development, and employee wellbeing. In addition, you will ensure compliance with health and safety legislation, carry out risk assessments, and oversee property management, lease agreements, and insurance.

The ideal candidate will have strong experience in finance and HR management, excellent organisational skills, and the ability to lead and motivate staff. You’ll be confident in handling budgets, compliance requirements, and operational systems, with a proactive approach to problem-solving. Experience working in the charity or not-for-profit sector would be an advantage.

This role offers the opportunity to make a real impact by ensuring our organisation runs efficiently and sustainably, supporting the delivery of our mission and services.

We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.

As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.

Key responsibilities

• Oversee the daily running of the site
• Liaising with external organisations and stakeholders
• Recruitment of new members
• Management of staff, through regular appraisals and by setting SMART goals
• Maintain accurate records of performance, evidencing completion of contracted targets
• Manage and monitor site and project budgets,
• Develop the site and service, maintaining and improving our offer and standards
• Motivate & inspire staff and students
• Create a safe, supportive, and inclusive environment

Person Specification 

• Strong leadership skills to motivate, support, and manage staff effectively
• Experience in an education/alternative provision setting, ideally as a DDSL
• Ability to set clear goals and support staff development
• Excellent organisational skills
• Strong time-management and ability to prioritise
• Clear and confident verbal and written communicator with good attention to detail
• Financial and budgeting planning skills
• Current understanding of equality, diversity, and inclusion principles
• Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
• Competent in the use of Microsoft Word, Excel, and email

As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.

The role

We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.

About the role

• Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
• Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
• Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
• Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
• Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
• Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
• Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
• Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
• Promote the charity’s mission in the local community and support local fundraising and promotional activities.

About you

• Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
• Experience supervising, supporting, or closely working with volunteers or staff.
• Experience of targets and understanding how shop income supports charitable services.
• Strong organisational skills and ability to prioritise in a busy environment.
• Confident communicator who can motivate and encourage others.
• Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
• Positive, proactive, and flexible, with a hands-on approach to shop work.
• Able to work on a Rota including weekends and occasional bank holidays.

We are seeking a Finance Officer with excellent numerical skills and attention to detail, and good inter-personal skills to join our friendly Finance Team at Yeldall Manor. This is a fantastic opportunity for someone with a passion for helping others to join a Christian organisation dedicated to supporting men in their journey of recovery from addiction to drugs or alcohol.

As Finance Officer, you will support and deputise for the Finance Manager in all aspects of the finance role including Accounts Payable and Accounts Receivable, bank and cash reconciliation and the processing of donations (please see the Job Description for more details). You will also support our residents in the management of their money and benefits and accompany them to relevant appointments. A driver’s licence is essential for this role.

You will have relevant accounting/bookkeeping qualifications e.g. AAT Technician Level and have experience of financial management, ideally in the not-for-profit sector. You will be a quick learner, able to manage multiple priorities and enjoy working as part of a small team that has a real impact upon people’s lives.

Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.

This is a full-time, permanent position (40 hours per week) although 32 hours would be considered for the right person. You will work as part of a small, friendly team within the Finance & Fund-Raising office, located in a beautiful rural setting outside Reading. Free lunch is provided daily with staff and residents. Remote working is not applicable for this post.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a cover letter explaining your suitability for the role as outlined in the job description. For an informal discussion regarding the role, please contact Noelene Bradley at Yeldall Manor.

We look forward to hearing from you!