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We are seeking a Senior Fundraising Manager to join our dedicated team on a 12-month fixed-term maternity cover contract. You will be joining a dynamic, supportive and hard-working team working consistently above their targets. This role is suited to both established senior managers and those looking to move into a more senior role.
St John’s Hospice We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient Unit and Wellbeing Centre located in St John’s Wood, we work out in the community, in people’s homes, providing care to more than 4,500 people every year.
If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families, then we would love to hear from you.
Key responsibilities of the Senior Fundraising Manager?
Strategic Leadership & Income Generation
- Follow the fundraising strategy, developing and executing annual plans to achieve revenue targets and diversify income streams.
- Oversee the growth of Individual Giving, Regular Giving, and In Memory Giving, and Community Fundraising initiatives.
- Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income.
- Promote fundraising opportunities across community networks, digital channels, individual giving portals, and public platforms.
2. Team Leadership & Management
- Manage and inspire a team of fundraising professionals, ensuring objectives, 1:1s, and appraisals are delivered in line with HR policy.
- Develop clear annual training, time management, and support plans for staff and volunteers.
- Provide day-to-day leadership to ensure high performance, accountability, and a collaborative working culture.
3. Volunteer Programme Oversight
- Oversee the ongoing development of the Hospice volunteer programme alongside the Volunteer Executive, ensuring effective recruitment, onboarding, training, and retention.
- Work directly with clinical teams to align volunteer support with operational needs, guaranteeing smooth running of hospice activities.
- Ensure all volunteers receive regular feedback and adhere to health and safety requirements.
- Maintain and develop the programme in line with Investing in Volunteers standards.
4. Donor Relations & Stakeholder Engagement
- Cultivate, steward, and strengthen long-term relationships with key donors, sponsors, community partners, and supporters.
- Support the delivery of fundraising events such as community fairs, and photography competitions, attracting large public support. Support the team during gala dinners and garden parties. Oversee the Events Executive in all areas of their role.
- Enhance the Hospice’s visibility and supporter engagement through partnership building and community presence.
5. Data, Finance & Compliance
- Ensure all donor and volunteer records are held and maintained under GDPR and internal data protection regulations.
Am I the right person for this Senior Fundraising Manager role?
- At least 3 years’ experience in the fundraising sector
- Experience in managing volunteers and/ or a team of employees with ability to motivate
- Experience in Community/ event fundraising
- Experience with an individual/ regular giving programme
- A proven track record of delivering against targets and deadlines
- Proven experience of identifying and responding to external opportunities and an ability to translate into plans of action
- Experience of representing an organisation at senior level
- Excellent communication skills both written and verbal
- Management of people from all diverse backgrounds
- Attention to detail
- Knowledge of all main Office 365 suite and CRM systems
- Understanding of GDPR, Gift Aid and Charity Governance
Why apply for this role?
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;
When you become part of the HJE Family, these are some of the benefits you will receive:
- Private healthcare scheme worth up to £20,000 per year
- 27 days annual leave
- Blue Light Card discounts
- Interest-free season ticket loans
- Cycle to work scheme
- Free eye check-up vouchers with contribution towards lenses
- Free newspaper and media subscriptions
- Local Business discounts
- Discount in our Hospice Charity shop
- Refer a Friend scheme
- Free Cinema Society Membership offering discounted tickets
- Personal development and training courses
- Annual events and recognition awards
- Career progression and increments
- For employees joining us from the NHS, we can provide continuation of your NHS pension
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship.
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.
The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.
The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.
Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.
The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.
At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.
This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.
How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.
This role will require flexibility for occasional travel in England and Wales.
Key responsibilities:
Organisational safeguarding accountability and assurance
- Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
- Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
- Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
- Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.
Trauma-informed safeguarding practice and oversight
- Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
- Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
- Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
- Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
- Support staff through reflective supervision, guidance, and training to respond effectively.
- Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
- Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
- Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
- Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.
Policy, compliance and organisational assurance
- Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
- Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
- Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.
Culture, capability and continuous improvement
- Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
- Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
- Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
- Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.
Equity, inclusion and anti-racist safeguarding
- Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
- Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
- Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.
Partnership working and external accountability
- Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
- Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.
Experience (Essential)
- Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
- Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
- Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
- Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
- Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
- Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
- Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.
Knowledge (Essential)
- Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
- Up-to-date knowledge of children’s and adult social care systems.
- Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
- Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
- Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
- Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements
Skills and abilities (Essential)
- Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
- Calm, credible, and reflective approach in ambiguous or high-pressure situations.
- Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
- Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
- Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
- Ability to work collaboratively across wide-ranging professional teams and external partners.
- Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.
Qualifications (Essential)
- Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
- Evidence of ongoing professional development in safeguarding children and adults.
- Permission to work in the UK.
Attributes and general characteristics (Essential)
- Commitment to the values, aims, and objectives of Kinship.
- Respectful, empathetic approach to working with individuals from diverse backgrounds.
- Flexible and willing to travel across England as required.
- Excellent written and spoken English.
Desirable
- Lived experience of kinship care.
- Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
- Experience in innovation and continuous improvement within safeguarding practice or organisational culture.
How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026.
For all questions, please provide a maximum of 250 words per answer.
1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career? Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to.
2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.
3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response?
4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed?
5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Based at our Head Office, Leatherhead
Status: 12 month fixed-term contract
Salary: Band 7, £47,320 - £54,150 per annum, dependent on experience, plus 5% Fringe Allowance
Hours: Full-time 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
The Social Media and Digital PR Manager will develop, oversee and help execute the social medial and digital content strategies, while also being hands-on responsible for the charity’s online public relations.
This role is subject to a DBS check.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays
• Stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Cycle to work scheme
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Plus many more.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
Job Title: Youth Support Adviser
Location: Hastings and covering the east of the county
Salary: £24,505 - £25,497 per annum depending on experience
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Team Leader – Youth Employability Service
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
- Ethical – We work with professionalism, honesty and integrity
- Passionate – We reach out enthusiastically to all who need out support
- Innovative – We inspire, enhance and improve
- Collaborative – We engage, support and share with others
The Youth Employability Service
CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.
The Team
The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and/ or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
The Role
We are seeking a dedicated and compassionate Youth Support Adviser.
The Youth Support Adviser (YSA) is a key role in the Youth Employability Service, acting as the first point of contact for 16-18-year-olds who are NEET or at risk of NEET. You will support with first appointments and initial assessments of need, when young people are referred to YES, alongside supporting your caseload. Guiding them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions.
Working across the East of the county with schools and FE Colleges you will play a key role in ensuring that young people — receive the tailored guidance and support they need to progress confidently into further education, training, or employment. So strong customer service and communication skills are essential.
You will maintain regular contact with the young people you support, plus be a pivotal part of the YES Tracking Team, where you will use various communication methods (phone, text, WhatsApp, email, face-to-face) to engage and support young people and offer our support.
About You
This is a fantastic opportunity for someone with experience of working with young people and looking to progress.
Ideally you understand the post-16 education and training landscape in East Sussex and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- An understanding of the needs, and challenges faced by young people who are not in education, employment or training
- Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
- Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
- A commitment to undertaking all necessary training for the role
- Willingness to work evenings when required
- Full, valid UK drivers’ licence with access to your own vehicle
Core Competencies
- Experience working with young people
- Proven ability to engage and support young people (ideally those who are NEET or at risk of NEET)
- Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
- Ability to assess individual needs, develop action plans, and monitor progress
- Skilled in managing a varied caseload and maintaining accurate and confidential records
- Understanding of the post-16 education, training, and employment landscape
- Ability to build trust and maintain regular, consistent contact with young people
- Self-motivated and able to work independently as well as part of a team.
- Competent in using IT systems, databases, and digital communication tools
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training.
You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
Our employee benefits include:
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Friday 20th February 2026
Application review date: Monday 23rd February 2026
Interviews date: Tuesday 3rd March 2026
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk. org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.
As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.
Key responsibilities
- Oversee the daily running of the site
- Liaising with external organisations and stakeholders
- Recruitment of new members
- Management of staff, through regular appraisals and by setting SMART goals
- Maintain accurate records of performance, evidencing completion of contracted targets
- Manage and monitor site and project budgets,
- Develop the site and service, maintaining and improving our offer and standards
- Motivate & inspire staff and students
- Create a safe, supportive, and inclusive environment
Person Specification
- Strong leadership skills to motivate, support, and manage staff effectively
- Experience in an education/alternative provision setting, ideally as a DDSL
- Ability to set clear goals and support staff development
- Excellent organisational skills
- Strong time-management and ability to prioritise
- Clear and confident verbal and written communicator with good attention to detail
- Financial and budgeting planning skills
- Current understanding of equality, diversity, and inclusion principles
- Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
- Competent in the use of Microsoft Word, Excel, and email
As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.
The client requests no contact from agencies or media sales.
Anna Freud is seeking a Business Development Manager to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
You will join a high-performing team of five, working in a fast-paced environment supported by an open and communicative style. The team champions collaboration and works closely with the Executive, Central Support and delivery teams.
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
In this strategically pivotal role, you will power the charity’s growth - modernising and expanding our income‑generating work so we can support more children and young people. You will play a key role in building strong external relationships with commissioners and partners, by representing Anna Freud at engagement events, pitches and negotiations. You will advise senior stakeholders on opportunity and account strategies that meet and exceed income targets. Once established in post, you will successfully deliver on and build the contracts pipeline to secure new income.
What you’ll bring
You will demonstrate evidence of being a strategic and collaborative business development professional with significant experience securing large‑scale commissioned income, leading complex bids and partnerships, and driving growth within children’s services and/or mental health sectors.
Essential skills and experience:
Proven success in bid writing and management, securing five‑ and six‑figure commissioned income from a range of organisations.
Strong understanding of the business development lifecycle, including public procurement processes, best practice, and regulation.
Experience developing, costing, mobilising and monitoring large, complex contracts, with effective stakeholder and partnership management.
✍️ Effective written, verbal and numerical communication skills, including the ability to produce clear, high‑quality proposals at pace and working to deadlines.
Ability to lead multi‑disciplinary teams, influence senior stakeholders, and manage internal/external relationships to drive income growth.
Key details
Hours: full-time (35 hours per week).
Salary: £58,916 per annum FTE, plus 6% contributory pension scheme.
Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH).
Contract type: permanent.
Next steps
Closing date for applications: midday (12pm), Monday 2 March 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Wednesday 4 March 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held on Wednesday 11 and Thursday 12 March 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Fundraising Manager & Marketing Manager
Salary: £35,000 - £40,000 per annum
Hours: 4 to 5 days per week
Contract: Permanent
Location: Walton-on-Thames
Responsible to: Director of Services
About Us
Home-Start Elmbridge is a local, independent charity supporting families with predominantly at least one child under the age of five, and a specialised service for families of primary school children. Through our team of trained volunteers and staff, we offer emotional and practical support to help parents build confidence, strengthen family relationships, and give their young children the best possible start in life.
About the role
As Fundraising & Marketing Manager, you will be responsible for:
- Developing and delivering our Fundraising strategies, to secure appropriate funding to ensure the sustainable delivery of high-quality services by Home-Start Elmbridge.
- Leading on submitting grant applications, tenders and bids for existing and new services and develop new partnerships to support delivery.
- Ensuring the successful delivery of the Fundraising plan through the coordination of fundraising activities (including events, campaigns, and sponsorships) and managing donor relationships.
We’re looking for someone with:
- Proven experience in a Fundraising & Marketing management or leadership role, ideally in the voluntary or community sector
- Strong people management skills, including supporting staff and volunteers
- Experience of fundraising, grant applications or income generation
- A solid understanding of safeguarding and working with vulnerable families
- Excellent communication and relationship building abilities
- Strong organisational and financial oversight skills
- Ability to work flexibly including some hours outside of normal business hours
- A commitment to the values and ethos of Home-Start
- A clean driver’s licence and access to a car
What we offer:
Home-Start Elmbridge is a supportive, family friendly employer. We offer:
- Flexible working (within service need)
- Generous annual leave
- Pension contribution
- Ongoing training and professional development
- The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives
This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy.
Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion.
We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process
Schedule and Interview Process
- Closing date: 4th March 2026
- Shortlisting: Candidates notified by end of day
- Formal interview (date tbc) will take place at the Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
No agencies please.
Are you passionate about bringing art to everyone? Do you believe in the power of digital to engage people with the arts? We’re looking for an enthusiastic Philanthropy Manager to join our friendly and dedicated team.
We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental or social barriers to accessing the arts.
About Art UK
Art UK is an art education charity and the online home for every public collection of art in the United Kingdom. It is making the UK’s national collection of art accessible to everyone online – for enjoyment, learning and research. Art UK brings together art from almost 3,500 British institutions in one of the UK's largest ever arts partnerships and showcases this art to a global audience of 5.5m users per annum. Approaching 60% of this audience is overseas.
Art UK provides significant support to museums and galleries in the UK, by providing them with a shared digital platform to showcase their art collections, reach new audiences, and generate income. Most of these collections would not be able to show their art online without Art UK. The Art UK platform is rich in story content, learning resources for teachers and students, and public engagement opportunities. A shared e-commerce infrastructure helps collections generate much needed commercial income.
About You
As the Philanthropy Manager, you will be a confident and persuasive communicator, comfortable engaging with supporters and stakeholders at all levels. You will have a solid knowledge of philanthropic giving and a deep appreciation of the value of high-quality donor stewardship. Highly organised and detail-focused, you will enjoy working with data and be skilled at producing compelling content both on and offline. You will bring initiative, creativity and the ability to work independently, while also being a collaborative team player.
The Philanthropy Manager is a new donor-facing role, which will focus on expanding and strengthening a major donor portfolio to increase five and six figure income from individual donors and family trusts for Art UK. You will lead on managing and growing Art UK’s philanthropic giving programme, which includes the Patrons and supporter events programme and our major donor activity. Working within an ambitious team, you will have the support of a freelance Prospect Researcher to identify new prospects, and the Development Manager and CRM Officer to develop donor journeys and relationship management systems. You will report to the Head of Development, work closely with the CEO and Chair of the Philanthropy Board, and collaborate with colleagues across the organisation.
You will actively promote equity, diversity, inclusion, and belonging in all aspects of your work, reflecting your commitment to our organisational values and contributing to a positive workplace culture.
Key Responsibilities
- Build and maintain a robust prospect pipeline through identification, research, cultivation and relationship-building to secure five-figure gifts and long-term support
- Manage a portfolio of mid-level individual donors, converting one-off supporters into deeper donor relationships
- Manage and grow Art UK’s mid-level regular giving programme, strengthening donor relationships through face-to face meetings, events and personalised communication
- Develop donor development strategies, using CRM to analysis and identify higher gift prospects from existing donor pool and maximise giving potential
- Lead on major gifts for annual Big Give campaigns, identifying and securing keystone pledge donors, and leveraging networks to reach giving targets
- Create and implement, effectively and in a timely manner, development plans for each donor to retain and upgrade donors and document all activities in CRM Beacon
- Prepare and personalise correspondence and fundraising materials, including donor stewardship and reports, funding proposals and acknowledgement letters as appropriate
- Work closely with the Marketing team and other colleagues to showcase Art UK’s work and enhance donor engagement
- Organise and deliver events for major donors and prospects (with support from the Development team), including attending events where appropriate
- Support management of the American Friends of Art UK (launching 2026), including donor stewarding and events programming
- Support senior leadership and board members in the preparation and delivery of high-quality donor pitches to secure new philanthropic gifts
- Monitor progress against targets and maintain accurate reporting, including updates to Art UK’s Board of Trustees and the Philanthropy Board
- Ensure pledges and donations are processed efficiently and that donors are thanked promptly and personally
- Work closely with all members of the Development team to ensure prospecting and cultivation activity is aligned and complementary
- Ensure all philanthropic fundraising activity is conducted in line with legal, regulatory and ethical best practice e.g. GDPR and the Chartered Institute of Fundraising Code of Practice
Necessary Skills
- Essential: Experience managing a pipeline of philanthropic supporter prospects, including researching and devising bespoke cultivation plans
- Essential: Proven experience as a major donor fundraiser with a track record of securing five-figure gifts.
- Essential: Proven experience creating, implementing and evaluating philanthropic fundraising strategies
- Essential: Strong strategic thinking skills, with the ability to identify and shape innovative partnership opportunities
- Essential: Outstanding relationship-building and networking skills, including digital engagement
- Essential: In-depth understanding of the philanthropic fundraising environment
- Essential: First-class written and verbal communication skills, with the confidence to engage with a wide range of stakeholders
- Essential: Experience analysing and using supporter data to inform campaigns
- Essential: Strong copywriting, proofing and editing skills
- Essential: Experience using CRM databases with a high level of accuracy
- Essential: Thorough knowledge of fundraising best practice and legislation
- Essential: Self-motivated, reliable and exceptionally organized
- Desirable: Experience planning and managing fundraising events
- Desirable: Experience in donor acquisition through online giving platforms, direct marketing by email and social media campaigns
- Desirable: Active interest in the visual arts and awareness of UK art collections
- Desirable: Experience working with a diverse range of audiences
- Desirable: Experience working on projects with a broad range of partners
- Desirable: Experience of US fundraising and philanthropic giving
Contract terms
- Full-time
- Permanent contract
- Salary £38,000 per annum
- Three-month probationary period
- One-month termination clause
- Work from home, within 2-hour travel time to central London (once monthly travel to London for evening events and meetings required)
Benefits
- 25 days annual leave plus regional Bank Holidays
- Paid Christmas closure period (Christmas Day to New Year’s Day)
- Flexible working hours
- Workplace pension scheme
- Training and development opportunities
- Mental health and wellbeing support
- Above statutory paid sick leave
- Enhanced paid parental leave
- Employee Assistance Programme
- Monthly wellbeing hour
- Trained Mental Health First Aider’s
- Regular staff socials, both virtual and in-person
- Eye tests paid for up to £35, glasses subsidised up to £30
Art UK is a charity – the online home for the UK's public art collections
The client requests no contact from agencies or media sales.
As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Finance Manager.
The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.
As a fully qualified accountant, you will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. Your leadership will help ensure long-term sustainability and support informed decision-making at every level.
Beyond core financial management, this role offers the opportunity to shape broader organisational development. The Finance Manager will work closely with TLG’s commercial subsidiaries - Hope Park Business Centres and Hope Park Workspaces (Salford Quays) - providing financial oversight, analysis, and strategic advice to help these ventures thrive. The success of these income‑generating enterprises plays a key role in funding and expanding the charity’s work with children, young people, and families.
This is an exciting opportunity for a confident, forward‑thinking finance professional who wants to make a meaningful impact - both in strengthening financial performance and in supporting a mission that transforms lives.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time or full-time (0.8-1 FTE, 30-37.5 hours)
Closing Date: Thursday 12th March
Initial Interviews: Wednesday 18th March – Online
Final Interviews: Monday 30th March – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.
We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.
About Abbey Community Centre
Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.
Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.
The role and its impact
As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.
This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.
Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.
What you’ll be working on
In this role, you will:
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Oversee daily building operations, maintenance and contractor management
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Lead on health & safety and related compliance, including risk assessments and training
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Line manage & develop operational staff and support a positive, consistent working culture
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Ensure operational policies and procedures are applied effectively in practice
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Support and coordinate volunteering within the centre
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Manage operational budgets and contracts within agreed limits
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Act as a senior member of the management team, deputising for the CEO on agreed matters
Key details
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Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)
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Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays
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Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)
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Contract: Permanent, part-time
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Salary: £40,000–£42,000 per annum, pro rata (depending on experience)
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Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)
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Pension: NEST pension scheme (if eligible)
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Some evening and occasional weekend working is required
This role could be right for you if…
You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.
Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.
To reduce poverty and isolation and improve health, wellbeing and connection through inclusive community activities, services and support.
The client requests no contact from agencies or media sales.
To enable Operation Smile’s global surgical activities, OSUK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors, community fundraisers and trusts and foundations.
We have an exciting position in our team for an experienced and ambitious trusts fundraiser. Working as part of the Partnership Team and line managing one Grants & Programmes Manager, the Senior Grants & Programmes Manager will secure critical income from new and existing trust and foundation donors through compelling pitches and excellent stewardship.
The position will build on existing multiyear relationships with donors giving at the six-figure level per year, aiming to grow their contributions, as well as making approaches to new prospects, working closely with the Director of Partnerships. The role is also the key liaison between OSUK and teams at Operation Smile Inc and in programme countries around the world, leading on donor reporting and sourcing programmatic information for new funding opportunities.
Main Duties & Responsibilities
Trust and Foundation Funding Development
- Ensure achievement of annual income target for trusts and foundations
- Take primary responsibility for managing the current pool of trust/foundation donors, to ensure their growth and longevity – strategic input into the growth of each relationship will be essential
- Develop and maintain a pipeline of new funding prospects, creating propositions/proposals and making approaches, working with the Director of Partnerships, with a focus on the highest value prospects (those worth six-figures per year plus)
- Ensure accurate and timely reporting to donors and internal stakeholders
- Represent Operation Smile UK in global funding discussions, applying any global strategies to develop successful fundraising plans for the UK
- Lead on development and management of any trust/foundation cultivation events
Programmes Liaison
- Lead on interaction with global teams at Operation Smile Inc (US) and programme country teams around the world, regarding OSUK’s funding of programmes
- Identify funding opportunities for new prospects and existing donors, sourcing relevant programmatic and financial information
- Support the allocation of OSUK’s funds to a portfolio of programmes that best meet our donors’ interests, and work with colleagues internationally to reallocate funds when needed
- Monitor projects’ progress against KPIs and ensure donor reporting (programmatic and financial) is complete and timely, and meets donors’ needs and expectations
Additional Responsibilities
- Line-manage one Grants & Programmes Manager, supporting them to manage their own portfolio of new prospects and existing relationships, including small trusts mailings
- Create and maintain annual trusts and foundations income and expenditure budgets and business plans, including current donors and forecasting new business income
Additional Information
- 4 years’ experience in a trusts/foundations/institutional funding role
- We promote flexible and hybrid working, with 2 days per week in our London office in Battersea (nearest stations Clapham Junction and Wandsworth Town). There will also be some UK travel for meetings, conferences and events.
- Some overseas travel required to visit projects and partner countries, a highlight of the role!
First-round interviews are set for the week of 2nd March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is a full time and permanent. This role is based at our Bloomsbury/UCL campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Job description
We are looking for an Intercultural Engagement Manager (Freedom of Speech) to to manage our student-led external speaker events policy and processes, which are key to enabling the Union to balance our responsibility to enable and protect freedom of speech within the law with our fundamental charitable purpose to deliver for the educational benefit of our community and society.
The role holder will manage the external speakers’ approval process, including assessing the risk rating and the risk mitigation steps required for events. These are essential processes that enable the Union to facilitate student-led events, which broaden the scope of discussion and debate and contribute to the academic and non-academic development of our members, whilst ensuring the safety of those participating.
The post holder will also work with the Head of Intercultural Engagement to increase the number and variety of skills development opportunities for students, catering to the diverse needs of our members. They will be responsible for expanding the reach and impact of the Impartial Chairs programme, our skills development programme designed to help students tackle contentious issues, develop a nuanced understanding of power dynamics and a toolkit of techniques to enable them to navigate challenging conversations with individuals with different views.
For full details on this role, please view the job pack attached below.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
- IT provision expertise
- Knowledge of MS Intune
Please note this role is a 12 months fixed term contract.
Closing date for applications: 9:00 on Friday 27th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.
This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.
The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.
You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.
You will be part of a service team who love sharing knowledge and experience. We’ll offer you support to further develop your skills, and opportunities to develop your experience and skills in a digital environment.
The responsibilities of the job include:
- Managing the digital live service including defining (SLAs) and ensuring the quality, availability, and performance of the service
- Proactively sharing learning across digital teams to support continuous improvement
- Creating service reports for a variety of stakeholders
- Wider stakeholder engagement and communication
- Managing service incidents through to resolution
- Maintaining service documentation and systems
- Identify service optimisation opportunities, and contribute to the implementation of proposed solutions.
Interview Details:
Interview Date: Week beginning 10 March 2026
Interview Format: Virtual
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
If you would like an informal conversation about the role specifically, please contact: Janine Knox.
Any questions about the recruitment process, please email the recruitment team.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Experience of managing live digital services or platforms including defining and monitoring SLAs and KPIs.
- Hands-on experience of leading incident resolution and root cause analysis.
- Ability to produce service level dashboards, reports, and performance summaries for stakeholders.
- Experience of working with diverse stakeholders and communicating effectively.
- Ability to create and maintain accurate service documentation and system records.
- Knowledge of end-to-end digital platforms (web, mobile, databases etc).
- Work collaboratively in an agile or fast-paced environment.
Desirable Criteria:
- Experience of manging service helpdesk software
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Job Title: Skills and Employability Adviser
Location: Hastings
Salary: £25,497 - £30,476 pro rata per annum depending on experience
Hours: Part-time (22.2 hours per week)
Contract: Temporary (12-month Maternity Cover)
Reports to: Youth Employability Services Team Leader
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
· Ethical – We work with professionalism, honesty and integrity
· Passionate – We reach out enthusiastically to all who need out support
· Innovative – We inspire, enhance and improve
· Collaborative – We engage, support and share with others
The Youth Employability Service
CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET and those who have been Electively Home Educated. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.
The Team
The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking a dedicated and compassionate Skills and Employability Adviser.
You will support a caseload of young people aged 16 to 18 who are not in education, employment, or training (NEET), or at risk of becoming NEET with part of your caseload being Electively Home Educated Year 11 young people who may be at risk of becoming NEET. You will guide them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions.
Working across the West of the county, including Wealden, with schools and FE Colleges you will play a key role in ensuring that young people receive the tailored guidance and support they need to progress confidently into further education, training, or employment. You will build positive working relationships through co-located working, and accurate input into relevant databases.
This role also supports our Electively Home Educated Year 11’s with transition support to their Post 16 pathway.
You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. You'll also act as a champion for relevant opportunities and resources—ensuring young people, parents/carers, providers, and wider stakeholders are aware of what’s available and how it can help.
About You
This is a fantastic opportunity for someone with experience working with NEET, Risk of NEET young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· Minimum of IAG Level 4 qualification or willingness to work towards and relevant experience
· An understanding of the needs, and challenges faced by young people who are not in education, employment or training
· Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
· Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
Core Competencies
· A willingness to travel with a full UK drivers’ licence and use of own vehicle
· Experience working with young people
· Demonstratable experience of engaging and supporting young people who are NEET or at risk of NEET
· Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
· Experience of assessing individual needs, develop action plans, and monitor progress
· Skilled in managing a varied caseload and maintaining accurate and confidential records
· Understanding of the post-16 education, training, and employment landscape
· Ability to build trust and maintain regular, consistent contact with young people
· Self-motivated and able to work independently as well as part of a team
· Competent in using IT systems, databases, and digital communication tools
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training.
You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Tuesday 17th February 2026
Application review date: Tuesday 17th February 2026
Interview dates: Tuesday 24th February and Tuesday 3rd March 2026
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk . org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.