Skills and employment manager jobs

We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.

Circa £59,000 per annum

6 Month Fixed Term Contract

Part home/Part office (London) based

As the world’s leading children’s organisation, UNICEF delivers life-saving essentials and long-term solutions that transform futures. From clean water, nutritious food and vaccines to education and protection from violence, we reach more children than any other organisation. Our work is powered by collaboration - with families, communities, partners and governments in over 190 countries - because real change happens when we act together.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Marketing Manager.

You will be working in the multi-disciplinary Marketing team within the Public Engagement directorate, working on a wide range of campaigns and projects aiming to maximise the amount of income, influence and impact we deliver for children, such as digital marketing acquisition, brand marketing and supporter journeys. You will be well-versed in managing successful insight-led marketing campaigns across a broad range of channels. You will manage spend and income budgets, objective-setting and reporting, as well as contributing to developing marketing strategy. You will project manage individuals within the team, as well as working with multi-disciplinary stakeholder teams such as Creative, Data and Knowledge and Insight.

We are particularly interested in candidates with experience in managing paid digital campaigns.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 26 March 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

This is an exciting new leadership role within User Voice’s London team, responsible for delivering two major programmes at the intersection of Health Justice and forensic mental health services.

The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.

This role is ideal for someone with lived experience of the criminal justice system who is already leading complex projects and managing teams and partnerships.

Alongside submitting your CV, please use your cover letter to answer the following questions: 

1. Your lived experience of the criminal justice system, how it informs your work at all levels & why you want this job.

2. Your project management experience (minimum two years).

3. Your experience supporting or leading volunteers, peer workers, or lived experience roles.
4. Your skills in facilitation, co‑production, engagement, and working with vulnerable groups.

5. You experience of working within complex systems such as prisons, NHS services, and/ or forensic mental health.

6. Your experience of being a line manager.

7. Your safeguarding and risk management experience.

An exciting opportunity has arisen for a House Unit Manager, Residential to join our Nursing and Quality Team. This role will require the successful candidate to be accountable, alongside a team of Clinical Leads and Deputy House Managers, for leading and managing a team of nursing and care staff to ensure the delivery of high-quality care to children and young people.  

You will be the lead professional responsible for coordinating the overall care and management of the children across a minimum of three Residential Houses and be the key contact for the family and multidisciplinary team.

You will provide clinical and operational leadership across all the Residential Houses providing highly specialised advice to nursing teams and wider professional colleagues as well as be involved in the strategic development of the residential services.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

· In collaboration with the Placement Managers, you will ensure care is appropriately planned and resourced, and you will ensure care is delivered in a safe manner at all times.

· You will be responsible for ensuring that the care in the Houses enables the children to access rehabilitation sessions, clinics, education and leisure activities as scheduled in their timetable.

· You will work as part of a leadership team comprising of a House Unit Manager, 4 x Deputy House Managers / Deputy Clinical Leads and 4 x Clinical Leads.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: Wednesday 8th April 2026

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

 Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

IPS – Employment support

For people who need mental health support, getting back into work is a vital step on their recovery journey. The evidence backs this up, but although 90% of people with severe mental illness want to work, only 8% of them are in paid employment.

If you would like to join our team and champion our mission and help people who need employment support to get back into work. You will be supporting clients who are under the care of Secondary Mental Health services to gain and retain paid employment and will be based within a clinical team.

This is an incredibly rewarding role.  You'll have the opportunity to transform the lives of clients, to give them hope, direction and support with their recovery journey alongside other key professionals. This is also a challenging role, so you’ll need to be empathetic, adaptable and dedicated to finding clients a role that’s right for them.

As an Employment Specialist, you’ll build a good rapport with your clients, gaining a real understanding of their key skills, their aspirations and their career goals and finding them opportunities to match. You'll also spend time building productive relationships with employers in order to identify and negotiate job opportunities in the hidden labour market.

Successful applicants for this post will receive training in the IPS approach, giving you the tools, you need to provide expert support and advice to clients, staff within your clinical team (e.g. Psychiatrist, Social Workers or Mental Health Nurse), while also building positive relationships with employers, opening doors and changing perceptions around mental health.

We welcome applications from people with personal experience of using mental health services.

Job Summary

To provide support into employment for people with mental health problems including:

· Managing a caseload of clients who wish to return to paid work, enabling them to find or retain employment by liaising with work and training providers, accessing benefits advice and by personally providing on-going support to clients in job search and after gaining employment, in accordance with evidence based supported employment practice such as the Individual Placement and Support (IPS) model of supported employment.

· Link with local employers and voluntary bodies in order to secure employment opportunities within the community

· Pro-actively support and motivate clients in obtaining employment opportunities

· Provide on-going support according to both the employee’s and employer’s needs to enable clients to both gain and retain employment.

Key responsibilities

 · To work in partnership with individuals to support them in finding paid employment, or taking steps towards this.

· To develop strong links with other agencies such as voluntary, statutory and businesses in the development of work opportunities for clients.

· To support Community Mental Health Team colleagues with information about work and training opportunities.

· To report on outcome measures for the service.

· To provide monitoring/audit information to the Senior IPS Employment Specialist responsible for Employment Services.

Main duties

 · Manage a caseload of people who have experienced mental health problems who wish to work.

· Prepare individuals for employment by assessing each person’s individual vocational needs which might typically include identifying strengths, help with benefits, support networks, travel to work plans, etc.

· Co create employment action plans with the individual, and provide this to the care co-ordinator and other professionals where appropriate.

· Assist individuals in job search and prepare them to apply for employment/education, liaising with colleagues as required e.g. Disability Employment Advisors, Jobcentre Plus, DWP contract providers and local colleges.

· Contact and meet with employers to identify job opportunities for individual clients.

· Have a proactive approach in developing jobs tailored to suit individual clients’ needs by contacting local employers, discussing mutual requirements and negotiating opportunities.

· Accompany job seekers to interviews if required.

· Provide education and support to employers, as agreed with the individual and provide job retention interventions to people at risk of losing their employment, negotiating adjustments to the job role with employers to enable the person to retain their employment.

· Support clients in the workplace by supporting them to learn the job role if necessary, and/or negotiating with employers to adapt the role at the start of employment or if difficulties arise in the workplace.

· Identify any barriers for return to work and develop appropriate strategies to overcome those barriers for clients who wish to gain or retain open employment maintaining a positive attitude to addressing challenges.

· Contribute to the opportunities for an individual’s increased social inclusion by developing partnership working with voluntary sector agencies, and linking with primary care employment and job retention initiatives.

· Promote the Mindful Employer initiative and best practice in mental health and employment within the mental health services and in other organisations in the local area.

· Maintain and develop close links with referrers, care co-ordinators and Community

· Regularly attend Team meetings.

· Complete data monitoring sheets and keep accurate caseload records.

· Maintain high standards of personal development and undertake further training as may be required.

· Undertake regular supervision and annual appraisal.

· Undertake other duties as may reasonably be required by the organisation

Person specification

Qualifications and experience

Essential

· Educated to degree level or equivalent experience

· Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector

· Experience of working with someone on a one-to-one basis

· Experience of managing multiple tasks at any one time

Desirable

· Trained in IPS approach

· Experience of supporting people to obtain or keep work

· Experience of working within health, social services or voluntary sector with people who have experienced mental health problems.

· Experience of working assertively to influence decision makers

· Own personal lived experience of recovery from mental health difficulties

· Previous experience of delivering a service using the IPS model is a bonus

· Proven experience of meeting and exceeding outcomes and targets

Skills and knowledge

Essential

· An understanding of the employment needs, and challenges faced by people who experience mental health difficulties

· Developing a knowledge of a broad range of occupations and jobs

· Able to use IT systems, databases and tools such as MS Word, PowerPoint and Excel

· Strong motivational, communication and listening skills

· Outstanding interpersonal skills and ability to build rapport with a range of people

· Good organisational ability

· Natural ability to build close, trusting and productive relationships with people

· Team orientated and able to work collaboratively within a mixed-disciplinary team

· Ability to work independently and use initiative to develop and promote a service

Desirable

· Knowledge of DWP and disability/employment related benefits

· Knowledge of good practice in employment legislation protecting Disability and Equality

Interviews will take place on 14th, 16th and 21st April 2026. 

Assessment Centre: 09/04 in our Glasgow Centre

For more information, or to apply, please click "Apply Now" to be directed to our careers site.

The King’s Trust has ambitions to support even more young people across the Glasgow City Region through our core themes of Education, Employment and Enterprise. To help us on this journey, we are seeking a passionate and driven individual to join our Management Team, based in our Glasgow Centre, to lead and motivate a team of Youth Development Leads across our Outreach and Foundations offer.

This role is central to realising our vision of ending youth unemployment. By empowering our team and strengthening our work with young people, this post plays a vital part in ensuring every young person has the opportunity, skills and confidence to thrive.

In this pivotal role, you’ll be at the heart of our work in Glasgow and its surrounding communities. You’ll collaborate closely with regional colleagues and local partners to shape and deliver an outreach and delivery plan that meets the needs of young people right across the city region. By building strong relationships with key networks and referral partners, you’ll ensure that the young people who need us most are welcomed into our programmes and supported right from the start of their journey.

You’ll lead your team to deliver high‑quality, impactful support, making sure each young person progresses through a personalised pathway of learning, one‑to‑one guidance, and opportunities that help them move towards a positive future.

As one of our Delivery Managers, you will bring:

• Exceptional interpersonal and communication skills
• Strong planning, organisation, and coordination abilities
• Confidence in using data to drive decision‑making
• Proven experience in line management and team leadership

This is a varied, fast‑paced role, and we’re looking for someone with a broad skill set and the enthusiasm to drive change. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3894 

Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.

As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.

We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.

Lead with purpose. Help shape services that put lived experience first.

Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)             
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave:  25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding

Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.

Key Responsibilities

• Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.

• Supervise and support staff, promoting professional development and wellbeing.

• Contribute to financial management, including budgeting and annual reporting.

• Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.

• Support fundraising initiatives to sustain and expand our services.

• Support fundraising initiatives to sustain and expand our services.

• Ensure effective monitoring, evaluation, and recording of project outcomes.

• Stay up-to-date with national and local mental health policies, initiatives, and best practice.

• Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery. 

Person Specification
We are looking for someone who:

• Has experience in operational management and staff supervision.

• Is skilled in financial management and resource planning.

• Understands mental health and/or addiction services, or has a strong commitment to learning.

• Communicates effectively and can build strong partnerships.

• Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.

Please view the full job description and apply via our website. 

About the team​

The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.

The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 19 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 6). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our portfolio partners and the young people we serve.

​About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Manager presents an exciting opportunity to contribute meaningfully to the organisations we serve, the team itself, and the whole of Impetus.

We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.

We believe the strength of our approach resides in three things:
1. Building deep, trust-based sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty
2. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact
3. Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.

Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers. The growth and impact performance of our partners are testament to their commitment to disadvantaged young people and the influence we have on their development.

Partners and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.

As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous from Bank of America and State Street Foundation.

If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.

I look forward to hearing from you.

Sebastien Ergas
Portfolio Director

Key responsibilities

Finding high potential charities and non-profit organisations to join our portfolio

• Supporting the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), conducting structured analysis of key impact and financial data and reviewing the current evidence base to identify high potential charities and inform options for Investment Directors.
• ​Contributing to due diligence of new organisations by reviewing quantitative and qualitative charity information ) and preparing clear assessments of suitability for investment; This includes considering impact and scale potential, financial stability and summarising risks and recommendations for senior review. Requires strong relationship management, in co-ordination with Investment Directors, when engaging with potential charity partners.
• ​Supporting Investment Directors in developing, preparing and presenting high quality investment propositions to our Investment Committee.

Supporting and managing relationships with portfolio partners 

• Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability – owning defined(e.g. impact management or financial analysis).
• ​Building trust-based relationships with portfolio partners including senior leaders and  delivery staff, acting as a valued advisor on practice improvement contributing insight and support while escalating strategic issues to Investment Directors and Programme/Impact leads.
• ​Working with Impact teams at portfolio partners to develop and refine impact management practices; including data collection, dashboard development, performance review meetings, programme design and evaluation.
• ​Supporting portfolio partners functional leads (e.g. Director of Impact) to develop as leaders by contributing insights and tools to help drive and strengthen impact-led approaches within their organisations.
• ​Coordinating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support for our portfolio partners in key areas (e.g. strategy, marketing advice, financial analysis).
• ​Supporting Investment Directors with the design and delivery of theory of change workshops, conducting preparatory analysis of charity impact data developing and analysing pre-workshop surveys and co-facilitating workshops.
• ​Supporting the coordination and delivery of Impetus’ quarterly peer learning forums for our portfolio partners, in particular the Impact Forum.
• ​Supporting investment governance by preparing clear and accurate reports for Investment and Steering Committees.

Support to Impetus​

• Developing knowledge and expertise in Education and Youth Employment domains, staying up to date on relevant sector developments and applying this insight to support analysis and decision making.
• ​Working collaboratively on Impetus’ public affairs and philanthropy objectives by contributing evidence, insight and content to case studies, research, policy campaigns, donor reports and events.
• ​Sharing the learning from our work across the team and organisation and supporting communication of insights externally where appropriate.
• ​Working within Impetus strategy, policies and procedures.

Person specification

​Essential​

• A commitment to Impetus’ mission and values
• ​Able to build productive, trust-based relationships internally and with senior external stakeholders including portfolio partners and co-investors, escalating strategic issues to Investment Directors as needed
• ​Strong relationship building and management skills
• ​Highly analytical and numerate, able to draw insights from a range of data sources, with good command of Excel or similar tools
• Clear and strategic thinker; able to clearly and concisely communicate insights and key messages via a range of mediums, including PowerPoint and Word
• ​Proven ability to work independently, within a defined scope and escalate risks promptly
• ​Clear and analytical thinker; keen to work collaboratively with Investment Directors and contribute evidence based insights to team discussions and decision making
• ​Strong planning and time management, able to balance between priorities 
• ​Displays tenacity and initiative in progressing work within agreed frameworks
• ​Growth mind-set; seeks out and acts on feedback
• ​A strong interest in partnering closely with organisations, supporting them to strengthen delivery and impact.
• ​A commitment to equity, diversity and inclusion in our work and our organisation

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable​

(candidates with one or more of the following may be particularly well suited to the role)

• Experience in consulting, investment management, or other in-depth grant making and capacity building work
• ​Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity
• ​Experience in charity impact management or monitoring, evaluation and learning
• ​Experience working in, or deep understanding of, UK education and youth employment sectors 
• ​Experience facilitating workshops or presenting to larger groups
• ​Financial acumen – including experience supporting financial analysis and modelling, fundraising pipeline development and review of financial information e.g, annual accounts, to assess and identify financial risk
• ​Project Management experience  

​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today: ​

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 29th March 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 13th April 2026.

2nd Interviews will take place on w/c 20th April 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Job title: RWP Employment Keyworker

Reports to: Client Services Manager

Location: Manchester – hybrid working, with a minimum of 2 days a week in the office. 

Salary:                £28,000 - £31,000

Hours:                 37.5 hours

Contract: 2-year fixed term contract

Background

Breaking barriers is delivering a Greater Manchester Combined Authority (GMCA) funded programme to provide employment support to participants in the Refugee Welcome Programme (RWP) across Greater Manchester.

Overall purpose

The main purpose of this role is to support asylum seeking and refugee clients as part of a new statutory contract. You will work closely with the Client Services Manager to support clients to progress into relevant opportunities and signpost to appropriate services.

In summary this role will be responsible for:

· Managing a caseload of clients referred through the programme, supporting RWP clients into employment across GMCA boroughs.

· Supporting the Client Services Manager with data collection and reporting, within Breaking Barriers and across all delivery partners

· Conducting outreach to referral partners’ venues, providing introduction and information about the programme to engage potential participants.

· Managing monthly network meeting for referral partners, taking the lead on providing updates and discussing any emerging issues with referral partners.

· Delivery of in-person group sessions with partner organisations at community locations e.g. hotels

You’ll be a confident communicator, comfortable working with a range of partners and maintaining positive working relationships. Most importantly, you’ll share our commitment to working with marginalised communities and have a genuine passion for improving opportunities for refugees and asylum seekers.

The successful candidate will be experienced in supporting individuals to progress along their employment journey and understand the need to refer for holistic support.  We’re looking for someone who has experience working with people with multiple barriers to employment and building relationships with partners to try to address these. You should understand how to adapt your approach in 1-1 and group situations and be creative in developing and delivering group sessions.

Key responsibilities 

We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our services.

RWP Referral Partner coordination:

· Establish and maintain relationships with RWP referral partners to ensure the project is delivered in a collaborative and client-centred way.

· Establish and coordinate a monthly employment network meeting with referral partners

· Share updates on participant progression, emerging trends and anonymised case studies demonstrating impact

· Conduct outreach to various referral partner locations, introducing the service and engaging potential participants.

· Identify operational challenges and strengthen referral pathways

· Support the Client Services Manager to ensure good practice and quality in delivery.

· Support with project coordination to ensure outcomes. This includes but is not limited to recording and sharing minutes in partner meetings and incorporating data/learning for funder reports.

Client support

· Provide personalised employment support to a caseload of participants from the RWP programme across GMCA, helping them understand the UK labour market, define career goals, and develop employability skills.

· Support clients with all aspects of employment support in-person, in community centres, libraries, and RWP partner offices.

· Connect clients to training, qualifications and sector pathways

· Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements. 

· Design and deliver group-based employability support in-person and remotely

· Liaise with volunteers to source additional expertise and mentoring opportunities for clients.

· Maintain relationships with referral partners from across Greater Manchester to manage client support and support agencies to signpost clients to additional services, including welfare, housing, and mental health support.

Monitoring and Reporting

· Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system.

· Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements.

· Support data collection across all areas, ensuring accuracy for reports.  

· Contribute to monthly and quarterly reporting, working with the Client Services Manager to highlight areas of challenge and also good practice.

· Contribute and support management by sharing client case studies and stories for reports

Safeguarding

· Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need.

· Act as a first point of contact for safeguarding concerns during place-based employability sessions with RWP partners. Record and inform management as and when required.

Person specification

Essential:

• Experience providing employability support, careers advice, or guidance to individuals facing barriers to employment.

· Confidence in facilitating network meetings and building partnerships

· Experience supporting clients facing multiple and complex barriers (e.g., language, trauma, housing, mental health.

· Understanding of the refugee and asylum seeker experience and the systemic barriers they face.

· Experience of partnership working in the community or voluntary sector.

· Ability to work collaboratively and proactively with partners

· Excellent interpersonal and communication skills, including the ability to work effectively with clients, colleagues, and partners from diverse backgrounds

· Ability to adapt communication and support style to different needs in both group and 1-1 settings, including low levels of English and varying digital literacy.

· Strong group facilitation and presentation skills, with creativity in designing engaging group-based activities (e.g. employability, ESOL-linked, orientation workshops).

· Knowledge of Greater Manchester employment, education and training landscape.

· Flexibility and willingness to work across multiple community locations in Greater Manchester.

· Experience using a CRM system to maintain client records demonstrating an understanding of data collection and reporting

• Strong administrative and organisational skills

· Ability to manage and prioritise a varied workload, including delivering sessions and providing one-to-one support

• Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately.

· Understanding of Lived Experience of seeking sanctuary or forced migration to the UK.

Desirable:

· Experience supporting data collection and monitoring for projects or services

Additional Information:

• This role will require travel for client support and external stakeholder meetings or events.
• Some evening or weekend work may be required to support clients (TOIL provided)

Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.

We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.

We received an accreditation for the Empowered Foundations training with a focus on reproductive health in the workplace. As part of the training, our managers accessed learning on pregnancy loss, fertility, flexible working and eliminating bias. We also have a Menopause and Menstrual Health in the Workplace Policy, to ensure colleagues experiencing symptoms receive the support they need.

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role. We are also committed to ongoing workplace adjustments and support for colleagues who need them.

Accessibility of our offices

Our offices have full disabled access on all floors.

· WeWork Office (London): At the main entrance you can use the free access lift and then the main passenger lifts to all the floors. There is one disabled toilet per floor.

· Landmark Office (Birmingham): This building is designed as three specific cores served by a core staircase in each core – on each floor within each of these cores is the provision of male, female, unisex and accessible toilet facilities, with accessible passenger lifts to each floor.

· Clockwork Office (Manchester): TBC

· Spaces Office (Glasgow): 300 Bath Street offers wheelchair accessible lift from entry at street level up to reception and then accessible elevators serve the building overall. SPACES, located on the second floor, is level-entry throughout and has male, female and accessible disabled toilets available for use. 

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.

Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.

You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.

The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.

As Donor Experience Manager, you will:

• Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
• Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
• Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
• Develop and maintain a central fundraising content library including case studies, stories and impact materials
• Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
• Support bespoke stewardship and recognition activity for major donors and high-value supporters
• Champion digital engagement, automation and personalisation across supporter communications
• Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
• Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
• Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
• Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.

About you

You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.

Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.

Essential skills and experience include:

• Excellent written and verbal communication skills, with experience producing engaging supporter communications
• Experience planning and managing projects or complex workloads across multiple stakeholders
• A strong commitment to delivering outstanding supporter care
• Experience working within a fundraising or supporter-focused team
• Understanding of donor motivation, stewardship and supporter retention
• Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
• Strong organisational skills and attention to detail
• Ability to build collaborative relationships and work effectively across teams
• An analytical mindset with the ability to use insight and feedback to improve supporter engagement.

Employee benefits

Benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Reference Number: V566

Job Title:Mentor Manger

Location: Dundee

Contract Type:  Fixed Term Contract

Hours: 35 hours per week full time

Salary: FTE £25,625

DBS/PVG: PVG required

Job Family: 3

Line Manager: Project Manager Mentoring and Supported Volunteering Program

Closing date: 27th March 2026

Interview Date/s:TBC

Anticipated start date: TBC

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

Our Mentoring and Supported Volunteering program (MSV) empowers people to improve their quality of life & reduce their vulnerabilities by using volunteer mentors and volunteer opportunities within their communities to build resilience, confidence & aspirations, gain practical experience, boosting CV’s through obtaining UK based references and moving towards employment.

Our approach is person centered and participants are matched with a volunteer mentor whose experience, expertise or interests compliment the needs & aspirations prioritised by the person and provide peer support & mentoring delivered flexibly in the community.

Regular intensive engagement sessions with volunteer mentors provide a unique third space between services/institutions/employer & friend/peer in which people can work towards positive changes & goals in a supportive, strengths-based setting.

MSV focusses on a strengths-based approach, combining peer support & mentoring enabling people to engage in a self-determined & positive way with community and employment opportunities.

We also offer tailored, and supported volunteer placements with our third sector charity partners, for a period of 3-6 months tailored directly to the individual’s needs. This is based on their job aspirations, current skillsets, motivations, and interests to create the “best fit” and get the most out of the experience. The mentor manager successful in this post will not directly place or support participants in these volunteering placements but will work closely with the MSV volunteer manager as there is often cross-over of participants and ‘in-house’ referrals between mentoring and supported volunteering, as these services are often complementary to each other.

Who does MSV support? - Participants eligible for All in Dundee support include, but are not limited to:

· Those who are long-term unemployed / inactive

· Those with mild to moderate physical and mental health conditions, including disabilities,

· Those requiring specialist / bespoke support to access the workplace (e.g. neurodiverse customers)

· Those with severe and enduring mental health conditions

· Families with children experiencing poverty including Best Start Bright Future’s Priority Families

· Women returners

· Young people with Additional Support Needs who are most at risk of not participating in education, training, or employment

· Those with a history of offending or drug / substance misuse

· Customers experiencing precarious work or in-work poverty and are at risk of leaving employment

· Other customers where applicants can evidence a demand and a gap in support for those customers

Key Duties Responsibilities

· To recruit, process, train and support volunteer mentors across Dundee.

· Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to

· Provide information to key workers about our mentoring offer, including FAQ sheets and promotional materials that can be shared

· Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners

· Create engaging content and share with our Communications Team so it can be promoted across our social media channels

· To engage directly with our local beneficiaries, who have numerous barriers and challenges in their lives, and work to understand their wants, needs and aspirations in order to make the best mentor match

· To manage the risk assessment, quality assurance and audit processes as appropriate

· Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule. 

· Assist in project development and in the creation of new resources and training materials

· Promoting and representing Volunteering Matters

· Contribute to the wider Volunteering Matters staff teams, upholding our values and commitment to equality, diversity and inclusion at all times.

Person Specification 

Skills 

· A sound and comprehensive understanding of the challenges and barriers that people we support face

· Strong written and verbal communication skills

· Excellent organisational and IT skills

· Excellent people skills with the ability to build professional, long-term relationships with others e.g., referral partners, participants and volunteer mentors

· Person-focused, and adaptable – able to go from delivering group mentor training to chatting with a nervous participant

· Ability to manage a busy workload and prioritise tasks accordingly

· Strong attention to detail and a willingness to accurately record all interactions

· An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this

· A passion for supporting people and in particular, an understanding of the value and impact mentoring can have

· Confidence delivering training virtually and face to face

Experience 

· Experience working with and supporting a diverse range of people in a community setting is essential

· Demonstratable relationship management experience with a wide range of partners and stakeholders

· Proven ability to communicate effectively and work as part of a team

· Experience delivering training would be advantageous.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

Although home-based, our model of delivery requires being “on the ground” in communities, and so a regular presence in, and travel within Dundee is required. 

All aspects of the role will be risk assessed.

Internet access to enable remote working is essential.  IT equipment and infrastructure will be supplied. 

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Essential Requirements all staff

· Understanding of Our Values

· Demonstrates awareness of and alignment with Volunteering Matters’ core values.

· Commitment to promoting inclusion, respect, and community impact.

· Teamwork and Collaboration

· Works well with others and contributes to a supportive, inclusive environment.

· Able to collaborate across teams and with external partners.

· Commitment to Equality, Diversity, and Inclusion (EDI)

· Understands the importance of EDI in all aspects of work.

· Treats all individuals fairly and respectfully.

Communication Skills

· Clear and effective verbal and written communication.

· Ability to engage positively with colleagues, volunteers, and external stakeholders.

Organisation and Time Management

· Ability to manage tasks effectively and prioritise workload.

· Reliable and proactive in meeting deadlines.

Problem-Solving and Initiative

· Can identify challenges and propose practical solutions.

· Shows initiative and resourcefulness in supporting projects and volunteers.

Commitment to Volunteering and Community Impact

· Enthusiasm for volunteering and creating positive change in communities.

· Awareness of the impact of volunteering on individuals and society.

IT Literacy

· Comfortable using standard office software and digital tools relevant to the role and managing/recording data

· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.

· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.

· Strong written and verbal communication skills, with the ability to write clearly and professionally in English.

· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.

· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.

· Attention to detail and a proactive approach to problem-solving and information sharing.

· Adhere to all health and safety policies and procedures, and promptly report any hazards, near misses, or incidents in line with organisational guidelines

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.

We are recruiting two Innovation Managers to join our Innovation Team.

Role 1: Permanent – 0.5 FTE

Role 2: FTC until 26/04/2028

Please state clearly in your supporting statement if you wish to be considered for the FTC, Permanent or both roles.

The role

Ever wanted to join a team where innovation feels accessible, energising and genuinely meaningful? We create safe, structured spaces for bold ideas, help people navigate complexity with confidence, and turn creativity into sustainable practice with equity at its heart. If the idea of working in a major funder and shaping futures that matter excites you, we’d love you to be part of our journey.

In this role, you’ll move fluidly between designing and facilitating creative sessions, collaborating with colleagues to unpack complex challenges, and turning insights into clear, co-created practical next steps. Your day might involve shaping a new tool or provocation, making sense of emerging patterns, meeting partners to explore possibilities, or helping teams navigate ambiguity with confidence. No two days are the same, which is why we work supportively together, creating space to listen, challenge, reflect and offer different perspectives.

What you’ll bring

We’re looking for someone to join us with both the skills and approach to thrive in this work. You’ll bring a deeply human, emotionally intelligent way of working, with empathy to understand the people and communities we design with, and to create spaces where they feel safe to explore new ideas. Resilience is essential too; innovation is rarely linear, and you’ll navigate ambiguity, shifting priorities and occasional setbacks with calm, curiosity and a sense of possibility. You’ll bring creativity and openness, continually finding new ways to frame challenges, alongside a reflective mindset that learns in the open, listens deeply, and adapts thoughtfully as ideas evolve. Above all, you’ll believe that meaningful change comes from people working well together and you’ll use your skills to help make that happen.

Exploring it with us

• Interview: Week Commencing 20th April 2026
• Where: Virtual
• Format: Online Tasks, competency- based questions and meet the team

We have a hybrid approach to working, with a home/office split that suits you, though the role will include travel across the UK. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: Monday 23rd March at 12:00pm – 1:00pm. To register or ask any questions, please email us.

How to apply:

Upload your CV in word format and write a supporting statement (up to 1,000 words) responding to the following questions, we will use this to score your application:

1. Who or what has shaped how you think, create and challenge?
2. What skills will you bring to the team and how did you develop them? 
3. What experience do you have working with or for communities who are less likely to have applied for or received our funding?
4. What values feel most important to you, and how do they guide the choices you make?

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Circa £45,000 per annum

Permanent

Part home/Part office (London) based

As the world’s leading children’s organisation, UNICEF delivers life-saving essentials and long-term solutions that transform futures. From clean water, nutritious food and vaccines to education and protection from violence, we reach more children than any other organisation. Our work is powered by collaboration - with families, communities, partners and governments in over 190 countries - because real change happens when we act together.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Marketing Manager.

You will play an integral role in the delivery of marketing campaigns and developments in our multi-disciplinary marketing teams. You will work on a range of channels, products and campaigns. You will have excellent applied knowledge of core marketing practices such as media planning, ad tech, content development, supporter journey development and testing and measurement.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 26 March 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate that most colleagues will work from our offices on the Queen Elizabeth Olympic Park in Stratford, East London one or two days a week, and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Based at Head Office, in Saunderton near High Wycombe, Buckinghamshire, with flexible hybrid working

35 hours per week – Full-time/part-time could be considered

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About The Role

Overview:

• Working as part of the Trusts and Foundations department, you will help to deliver the objectives and income targets through your work with Trusts and Foundations.
• Reporting to the Head of Trusts and Foundations, you will work as part of a high-achieving, small but busy department.
• You will be able to develop relationships with colleagues in the wider teams, senior staff, Hearing Dogs trustees, external trusts and foundation managers and administrators.
• To be able to make bids and write applications to maximise financial support from charitable trusts and foundations, philanthropists and major donors.
• A good knowledge of Trusts and Foundation fundraising and experience of delivering excellent stewardship with external stakeholders.
• The Trusts and Foundations team has a target of £1.3m in 2026-27, growing to £2.1m by 2029-30.

Key Responsibilities:

1. Support the Head of Trusts and Foundations to achieve annual targets, including meeting a personal income target each year.
2. Create and deliver high-quality applications for grant funding for Hearing Dogs for Deaf People and Hearing Link Services, creating a synergy of combined applications to maximise income for both areas of our work.
3. Investigate new projects that may be funded by applying for new restricted grants.
4. Develop relationships with colleagues in fundraising, dog operation team, senior staff, Hearing Dogs Trustees, external Trusts and Foundation managers and administrators.
5. Research the market and develop market knowledge. Establish new partnerships with Trusts, using all relevant and appropriate research techniques to understand their grant-giving criteria.
6. Write and produce compelling trust applications and update reports; to ensure all trusts funding applications are relevant, timely and produced to the highest standard.
7. Record all information on CRM, maintain records and keep records up to date, ensuring future actions are also recorded.
8. Excellent knowledge of database processes and ability to support the team with statistical information.
9. Create reports for income and ensure all templates are up to date.
10. Provide comprehensive funding information to Head of Trusts and Foundations and Director of Income Generation, and regular reporting and recommendations on future funding opportunities.
11. Account manage Trust and Foundation relationships, ensuring the trust receives updates and reports on time.
12. Work collaboratively with colleagues in the Corporate Partnerships and Philanthropy departments to identify opportunities to secure new donors, for example where a major donor may have their own family foundation or where Trusts can attend major donor events.
13. Work closely with the Prospect Research Manager to build a personal pipeline of new Trusts and Foundations.
14. Work closely with the Case for Support and Impact Manager to develop tailored cases and proposals and high-quality reporting with a focus on outcomes and impact. 

About You

The following attributes are considered essential for the job:

• Minimum 3 years' experience in Trusts and foundations fundraising
• Experience of working in the charity Sector
• Excellent and persuasive writing skills and a sharp eye for details
• Excellent interpersonal and verbal communication skills
• Experience of large-scale bid writing for specific projects over multiple years

The following attributes are considered desirable for the job:

• Formal training or a qualification in fundraising

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Please apply by providing your CV and Cover Letter by 3rd April 2026.