Social care and Development jobs

We are working in partnership with Oxleas NHS Foundation Trust to deliver the Bromley Mental Health and Wellbeing Hub (BMHWH). This forms part of the transformation of mental health services in the London Borough of Bromley under the NHS Long Term Plan. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

We have an exciting opportunity for a Peer Support Coordinator to join the BMHWH. This role will support the development and delivery of mental health peer support, as part of the BMHWH service, across the London Borough of Bromley. You will be responsible for coordinating and supporting our team of Peer Support Volunteers, ensuring safe and effective delivery of peer-led services. You'll work with the Senior Peer Support Coordinator to meet targets, develop and deliver group programmes, and oversee volunteer recruitment, training, and supervision. This will involve working closely with Oxleas NHS Foundation Trust colleagues.

The role requires strong communication across BMHWH teams and includes responsibility for dealing with safeguarding situations that may arise in your groups. You'll also provide some direct, person-centred support to clients, drawing on your lived experience. Accurate record-keeping and outcome monitoring are essential. Occasional out-of-hours work and covering for team colleagues is required.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 9th June (12:00pm)

Likely interview date: 25th and 26th June - TBC

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.

You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but  full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.

Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

You will have:

1. Experience of delivering excellent customer service in a regulated environment such as banking, insurance or within a contact centre

2.  Some debt advice knowledge and some understanding of the current benefits system.

3. Proficient in the use of IT systems such as client management systems, Google Docs, Microsoft Word, Excel; and Outlook

4. Experience of achieving individual KPI’s and targets, whilst working in a challenging and fast paced environment

Benefits:

• Bereavement leave
• Smart casual dress
• Company pension scheme
• Cycle to work scheme
• Health & wellbeing programme
• Birthday leave after 3 months service
• Employer funded cash health plan

We are looking for a casual Care Assistant who is dedicated to providing personalised support to our residents, always delivering care with empathy, respect and kindness.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Key responsibilities of the role:

- Assist with personal care and daily routines of residents
- Ensure residents' comfort and dignity at all times
- Support with mobility, nutrition, and medication as needed
- Create and maintain a safe and welcoming environment
- Maintain accurate care records
- Communicate effectively with residents, families, and healthcare professionals

You will have outstanding people skills, a friendly and positive attitude. We will provide the necessary support and training you need to thrive. An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We're expanding our team and looking for a Care Supervisor to join us at Mais House. This is a part-time role, working 37.5 hours per week on a 7-day rota - 2 nights per week, from 7.45am and 8.15pm. Salary: £14.02 per hour.

As a Care Supervisor, you’ll lead and supervise care teams to deliver compassionate, high-quality, person-centred care that reflects our values and embraces the individuality of every person we support.

Key responsibilities include:

- Preparing comprehensive, individualised care plans that promote health and wellbeing, incorporating the choices and preferences of beneficiaries and/or their families. Regularly reviewing and updating these plans.
- Assessing and managing risks to health, wellbeing, and safety, empowering beneficiaries to make choices and maintain independence wherever possible, while continuously reviewing risk management strategies.
- Monitoring the physical, mental, and emotional wellbeing of beneficiaries and taking timely, appropriate action in response to any changes.

What we're looking for:

- Passion for delivering outstanding care, always putting people first.
- A Level 3 Diploma in Adult Social Care (or equivalent).
- A Level 3 Team Leader/Supervisory Apprenticeship Standard (or willingness to work towards it).
- Evidence of ongoing professional development relevant to dementia care (e.g., accredited courses).
- Experience working in a care home with older people, including those living with dementia, or experience in adult health, social care, or community support.
- Skilled in assessing needs, developing and evaluating care plans, and managing medications safely (ordering, storing, administering, and disposal).
- Experience in providing compassionate end-of-life care to individuals and their families.

What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

About Mais House
The Royal British Legion operates six care homes across the UK, offering exceptional residential, nursing, and dementia care tailored to veterans and their families. Located near picturesque Bexhill-on-Sea, Mais House is a stunning period property with 51 en-suite bedrooms and a range of amenities, including a lounge bar, cinema, memorial garden, conservatory/greenhouse, and beautifully maintained gardens to enjoy year-round. Residents benefit from a warm and supportive community, personalised care that addresses their unique needs, a restaurant-style dining experience, and a diverse program of engaging activities. With its blend of comfort, community, and exceptional standards, Mais House provides a welcoming home where those who served feel truly valued.

Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central. 

Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment. 

Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.

The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.

What you’ll be doing?

1. The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service. 

2. Answer a range of queries and offer reassurance to all callers.

3. Refer clients to Adult Social Care for an assessment where appropriate.

4. Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.

What you’ll benefit from

• Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc

London Weighting

Temporary cover (6-8 weeks may be up to 12 weeks) must be able to start 2nd June 2025 (plus 6% contributory pension. 35 hours per week).

Due to the immediate need for this post we will be interviewing suitable applicants as they are received.

The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.

The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients.

For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.

Closing date: Rolling recruitment

Interview date: TBA

As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.

Location: Citizens Advice Hammersmith & Fulham sites, and locations across the Borough of Hammersmith & Fulham

Citizens Advice Hammersmith & Fulham (CAHF), part of the national Citizens Advice network, is a thriving local advice organisation that provides information, advice and casework support to 18,000 local people per year. We are recruiting for the brand new role of Early Intervention Training Coordinator.

The Tackling Destitution Together project is a partnership between Citizens Advice Hammersmith and Fulham and Hammersmith and Fulham Foodbank aimed at enabling eff ective early intervention in the borough and focussing on support for local disabled people. The project is a pilot, funded by Citizens Advice and Trussell Trust national bodies for 1 year.

We will do this by; training frontline workers & volunteers on the main issues aff ecting those at risk of poverty and on how to eff ectively navigate systems to resolve these issues. Using training and resources to enhance the conversations held at an early stage and focus on connecting people with information and support before they fall into crisis. Hand holding people through these journeys navigating the system and resolving the root cause of their issues. Embedding research and participation to demonstrate the impact of this approach.

We will know we have succeeded if; our training off er is taken up by those agencies seeing people at crisis trigger points. The agencies we support report improved confi dence to assess and signpost before a crisis. Indicators of crisis, such as food bank referrals, reduce in number. We can demonstrate the impact of hand holding support to prevent people from reaching crisis.

In this role you will bring:

• Experience developing and delivering training (in-person and/or digital)
• Understanding of social welfare systems, particularly benefi ts, housing, and debt
• Confi dent using digital tools (e.g. YouTube, online forms, resource hubs)
• A commitment to equity, inclusion, and the value of lived experience

Why Work with Us?

We are committed to fostering an inclusive, diverse workplace where everyone can thrive. Join a team where your leadership will make a real impact. We offer:

• Generous holiday entitlement: 25 days per annum plus bank holidays rising to 30 days with long service
• Paid service closure days between Christmas and New Year
• Hybrid working upon completion of the probation period, where possible
• Access to our in-house learning platform for career and role development
• Personal development opportunities through our Network Equity Groups
• 24/7 employee support through our wellbeing service
• Ongoing performance management and training development

Experience in an advice-giving charity is beneficial but not essential.

Closing Date: 10am Monday 9th June 2025

Interview Date: Following week commencing 16th June 2025

We are looking for a Night Care Assistant who is dedicated to providing personalised support to our residents, always delivering care with empathy, respect and kindness.

We offer flexible working hours to fit your lifestyle, with part time and full time options available. Working 3 night shifts over 7 days, including weekends and bank holidays.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Key responsibilities of the role:

- Assist with personal care and daily routines of residents
- Ensure residents' comfort and dignity at all times
- Support with mobility, nutrition, and medication as needed
- Create and maintain a safe and welcoming environment
- Maintain accurate care records
- Communicate effectively with residents, families, and healthcare professionals

You will have outstanding people skills, a friendly and positive attitude. We will provide the necessary support and training you need to thrive. An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

As Chief Executive, you will lead the staff team, be responsible for providing overall strategic direction, coordination and management of all CAP programmes. Partnership building is a key role to maximise our impact.

Church Action on Poverty is a medium sized social justice charity, with a vision for the UK to become a country where everyone can flourish free from poverty. We are an ecumenical organisation with a Christian ethos and roots in the churches who remain key partners for us. We support programmes across the UK improving the lives of people in poverty and create opportunities for those with lived experience to voice their concerns with the aim of educating the public to raise awareness and understanding in line with our charitable objectives.

Currently, our programmes are structured on the principles of dignity, agency and power. They comprise: supporting a network of 130 food pantries with a membership of over 50,000; enabling people with lived experience of poverty to speak truth to power and supporting churches to explore what it means to be a ‘church on the margins’ as well as playing a leading role in high profile national campaigns.

It is anticipated that the role will be varied and flexible, but will include:

• Assisting the CAP Council of Management in the development and implementation of the organisation's programmes, campaigns, partnership building and public affairs work. 

• Managing CAP's staff and resources in line with the organisation's agreed policies and priorities, and core values of collaboration, participation and empowerment. 

• Fundraising and organisational strategy to achieve our aims.

• Ensuring that people with lived experience of poverty are actively involved in all aspects of CAP's work. 

• Leading and line managing the Senior Leadership and Management Team.

• Working with the whole staff team to develop and implement strategies that build dignity, agency and power to end poverty.

Key responsibilities 

1. Supporting CAP's Council of Management in its governance function

• Maintaining regular contact with the CAP Chairperson and Officer Group. 

• Providing regular written reports to CAP's Council of Management and attending all meetings of the CAP Council of Management and Officers Group. 

• Agreeing and implementing an annual planning cycle with the Council of Management, in line with CAP’s strategic values and vision.

• Working with the chair and officers to ensure good governance of the organisation. 

2. Ensuring the effective management of CAP's staff team by: 

• Providing day-to-day management and support for the Senior Management and Leadership Team. 

• Holding oversight of the policies and procedures of the organisation and ensuring that they are up to date and fit for purpose 

• Setting the culture of the organisation, with a focus on promoting collaborative working, learning and staff wellbeing. 

3. Finance and fundraising

• Setting a clear, viable organisational and financial strategy and implement through

• Fundraising and relationship building to secure the resources needed for the programme work and campaigning.

• Formulating appropriate applications for programme funding.

• Providing resources for donors and churches to organise fundraising.

4. Programme Development

Leading the process of programme development within CAP in order to: 

• Promote new approaches to combating poverty, which build the dignity, agency and power of people and communities struggling against poverty. 

• Ensure that programmes have clearly identified aims, objectives and methods and that projects are monitored and evaluated. 

5. Partnership Building
Building partnerships and contribute to the shared leadership and development of a movement based on dignity, agency and power with people and struggling communities against poverty, by

• Working with a wide range of partners and people with lived experience, to connect and build networks of people and groups who are committed to challenging poverty.

• Ensuring that CAP works collaboratively, leading CAP's involvement in strategic coalitions, alliances and other movement building opportunities.

• Ensuring CAP’s work is informed by the insights of people with lived experience of poverty, as well as wider public policy, debate and research. 

• Ensuring that CAP’s views are shared with government, politicians, churches and others, where possible, led by people with lived experience of poverty.

6. Membership and supporters
Working with CAP’s Communications and Supporter Relations manager to ensure the recruitment and retention of members, donors and supporters by ensuring that: 

• CAP members are provided with regular mailings and appropriate support for local/national activity. 

• Ensuring that requests from CAP members and others for information and support are dealt with appropriately. 

• Overseeing resources for Challenge Poverty Week and Poverty Sunday

7. Public Profile
In collaboration with CAP's Council of Management and staff, ensuring that CAP maintains a high profile within both the church and secular media, including: 

• Ensuring CAP contributes effectively to public and media debate, including mainstream secular and church media, TV, radio and new/social media etc.

• Prioritising opportunities for people with lived experience to act as spokespeople and the public face for CAP.

• Attending and speaking at appropriate conferences and events making sure that CAP is represented at key events.

• Representing CAP views to national, regional and local government.

8. Theological Development
Facilitating the development of theological and other resources which reflect 

• the lived experience of people and communities struggling against poverty, biblical sources, personal faith and other theological writing.

• wider analysis of social, political and economic issues.

Accountability and relationships 

The Chief Executive is accountable to the elected Council of Management. Regular contact is maintained with the Officers Group, and in particular the Chair.

The Chief Executive provides line management to the other members of the Senior Leadership and Management Team, and works closely with other members of the CAP staff team, and external partners. 

Other details about employment

Duration: Permanent contract with six month probationary period.

Hours: 35 hours per week including occasional 'unsocial' hours, weekend working and overnight travelling for which Time Off in Lieu is provided.

Salary: Church Action on Poverty Salary Band L, starting at scale point 43 on the NJC scales (currently £52,805 pay award pending).  Rising by increments after 3 years and every 2 years thereafter to point 46 (currently £56,073), paid monthly on the 14th day of each month.

Pension: Church Action on Poverty operates the Nest auto-enrolment pension scheme, and contributes a 10% employer contribution provided the staff member commits to making a 5% employee contribution. 

Benefits: Simply Health Cash Plan, Working from Home allowance, Employee Assistance Programme, Cycle to Work Scheme, Staff Expenses Debits Cards, National Gym and Partner Discounts.

Holidays: 25 days’ annual leave pro rata (30 after five years’ service) plus statutory holidays. Office closure over New Year period on top of annual leave.

Location:  Hybrid working on a flexible basis from home with some time each week in the Manchester office. 

No CVs or other attachments please, only applications using our standard application form (available to download above) will be considered.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Service in Bracknell.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Participate in the support planning and risk management, as facilitated by the lead Support Worker
• Carry out security duties to ensure the safety of the customers and premises
• Monitor the CCTV throughout the shift
• Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Flexible
• Open to feedback and self development
• Has a practical and logical mind and is naturally well organised
• Thrives on change and enjoys dynamic diverse environments
• Is confident with high levels of self-esteem

What you'll bring:

Essential:

NVQ Level 2 or equivalent, or experience within charity/social care sector

Desirable:

Relevant specialism experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

ovenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

ID: 1449 Social Media Manager

Service: Digital Marketing 

Salary: Grade 4 point 29: starting at £36,842 – raising to £41,106 per annum + £480 home working allowance 

Location: Homebased

Hours: Full time 37 hours per week 

We offer flexible working arrangements - please see below for more details. 

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to lead our social media team and help strategically shape the role of paid and organic social across Family Action’s channels, including those under the Relate brand. You will manage a team of two Social Media Executives and drive brand awareness, income generation and service marketing whilst also providing strategic insight around wider external engagement activity. 

Main Responsibilities (for details check the job description and person specification):

• Lead on the development and delivery of paid and organic social media activity across both Family Action and Relate brands.

• Refine Family Action’s social media strategy in line with key brand, income generation and service marketing objectives 

• Work with the Head of Digital Marketing and Senior Social Media Executive to develop a paid social and sales strategy to drive purchases of services and toolkits from Relate

• Lead on the development and delivery of sophisticated Meta and LinkedIn ad campaigns at each stage of the donation/purchase funnel ie. awareness, interest, conversion

• Line manage a team of two Social Media Executives responsible for the day to day management of both Relate and Family Action channels, and supporting local services and retail shops with their use of social media.

Main Requirements (for details check the job description and person specification):

• Extensive experience of strategically managing and developing social media channels for a large organisation/group/brand.

• Significant experience of developing successful paid social media campaigns for a range of business objectives including to drive income generation 

• Excellent copywriting skills and the ability to write powerfully and succinctly for different objectives, audiences and channels.

• Excellent creative skills and the ability to recognise effective imagery, and stock photography and video.

• Experience of line management and/or mentoring a junior member of the team.

Benefits: 

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Click the “Apply Now” link below and fill out our digital application form

• Closing Date: Sunday 1st June at 23:59

• To learn more about Family Action: Careers

Interviews will be scheduled on a rolling basis and we reserve the right to close the role early if we find a suitable candidate.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address available on the advert document)

We about reserve the right to close the role early if we find suitable candidates.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

Are you passionate about supporting others and ready to make a real difference in the lives of unpaid carers?

Our client - a thriving and independent carers support charity - is on the lookout for a compassionate, proactive, and dedicated Carer’s Caseworker to join their incredible team. If you're driven by making a real difference in the lives of others and thrive in a collaborative, supportive environment, this role is for you!
 
Role: Supporter Care/Carer’s Caseworker
Organisation Type: Non-profit/Charity
Hourly Rate: £14.58 – £15.58
Working Arrangements: Hybrid working (one day per week in the London office)
Location: WFH & in office one day per week
Employment Type: Temporary - Ongoing
Working Hours: 37.5 hours per week
 
About the role:
This is a rewarding opportunity to be part of a growing charity that places carers at the heart of everything they do. You’ll be a key player in a passionate team committed to empowering adult carers across the community, providing personalised support and advocacy at every step of their journey.

As a Caseworker, you’ll work directly with unpaid carers, providing a vital mix of practical advice, emotional support, and advocacy. From conducting statutory carer assessments to organising support groups and events, your work will ensure that carers feel recognised, valued, and supported in all aspects of their role.
 
You will engage with carers via various channels - phone, email, text, face-to-face, and group settings - ensuring inclusivity and accessibility. This is a multi-faceted role that blends frontline casework with community engagement and strategic development.
 
Main responsibilities of the role include:
 
Direct Support to Carers: 

• Deliver comprehensive carer assessments in line with the Care Act 2014, and co-produce tailored support plans
• Identify and assess eligibility for Carers Personal Budgets and assist with the application process
• Provide accurate and empathetic information, advice, and guidance on carers’ rights, benefits (e.g. PIP, Carer’s Allowance, Attendance Allowance), housing, and local services
• Act as a listening ear and a source of emotional reassurance for carers navigating challenges and crises
• Liaise with Local Authorities, NHS providers, and voluntary agencies to advocate for carers and coordinate support
• Make appropriate referrals and ensure follow-ups are completed

Identification and Outreach: 

• Lead proactive outreach efforts to identify new carers, particularly those from underrepresented or vulnerable communities
• Build and nurture collaborative relationships with GPs, hospitals, primary care teams, and community organisations
• Raise awareness of unpaid carers and the charity’s services through campaigns and community presence
• Contribute to the development of internal strategies and external policies that reflect the needs and voices of carers

Administration & Case Management:

• Maintain high-quality records using internal systems (Charity Log) and the Mosaic Local Authority database
• Register new carers and ensure timely updates to service user records
• Prepare case summaries and contribute to internal and external reports for management, commissioners, and funders
• Ensure data compliance, confidentiality, and GDPR adherence at all times

Team & Organisational Development:

• Act as a lead on specific areas of knowledge (e.g., benefits, outreach) and share expertise across the team
• Attend regular team meetings, supervision, and 1:1s, contributing to a positive and solution-focused culture
• Participate in ongoing training and staff development opportunities

The Successful Candidate:

Experience of working with individuals from diverse backgrounds and with varying levels of need
Managing a personal caseload, including detailed case note keeping
Providing advice and support in a frontline or community setting
Exposure to the health and social care sector (voluntary experience welcomed)
Background working within mental health/supportive settings working with vulnerable people
 
Skills and Abilities:
 
Strong interpersonal skills and emotional intelligence
Skilled in using Microsoft Office and CRM/database systems (training will be given on Mosaic)
Excellent verbal and written communication, including report-writing
Creative and proactive with a solutions-focused mindset
 
Knowledge:
 
Familiarity with the Care Act 2014 and its implications for carers
Understanding of welfare benefits (especially PIP, Attendance Allowance, Carers Allowance)
Awareness of housing issues, safeguarding, and equality legislation
Insight into the unique challenges facing unpaid carers and the value of support networks
 
Personal Attributes:
 
Warm, empathetic, and approachable
Passionate about social justice and delivering high-quality services
Culturally competent and committed to inclusive practice
Reliable, flexible, and able to work independently and as part of a close-knit team
 
Due to the nature of this role, an enhanced DBS check will need to be undertaken as part of the application process.
 
How to Apply:
 
To apply for the Carer’s Caseworker role, please reply and upload your CV quoting reference: 81938SOH. This is your opportunity to be the guiding light for someone caring for a loved one. If you’re ready to bring energy, empathy, and expertise to a role that truly matters - we’d love to hear from you!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care.

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

As a Mental Health Care Navigator, you will play a vital role in supporting individuals with SMI to reconnect with their communities, addressing barriers such as social isolation, cost of living, debt, and physical inactivity. You will provide personalised, strengths-based support, helping people set and achieve wellbeing goals, and link them to local community groups and services. The role also involves building partnerships with VCFSE (Voluntary, Community, Faith, and Social Enterprise) organisations and statutory agencies, ensuring safe and effective referrals, and supporting the development of an alliance of mental health support providers across the city.

Key Responsibilities

• Provide one-to-one, person-centred support to individuals, including home visits, to co-produce wellbeing goals and address wider determinants of health.
• Build trust and offer non-judgmental, strengths-based guidance, respecting diversity and lived experience.
• Forge strong links with VCFSE and statutory partners, ensuring individuals are referred to safe, accessible, and effective community groups.
• Support local groups to meet safeguarding, health and safety, and information governance standards.
• Review and evaluate grant applications, supporting the distribution of resources to local groups with the greatest potential impact.
• Capture and track data on service user progress, ensuring feedback is collected and shared, and that all information governance and data protection standards are met.