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Ataxia UK, Highgate (Hybrid)
£29,000 per annum (pro-rata for 14 hours per week: £11,600)
Help people feel heard, supported and empowered. Join Ataxia UK and be a vital source of support for those affected by ataxia.
Posted 1 week ago Apply Now
Bromley by Bow Centre, Greater London (On-site)
£27,050.40 per annum 0.5 FTE prorated £13,525.20 per annum
Posted 3 days ago
Closing in 5 days
Connect Community Church, Wells, Somerset (On-site)
£26,351 - £26,351.5 per year
Do you want to support change in people’s lives? Would you like to help build something exceptional and transformative?
Posted 1 week ago Apply Now
Closing in 5 days
Hertfordshire Mind Network, Watford (On-site)
£26,000 - £27,000 per annum
Posted 3 weeks ago
Look Ahead Care Support and Housing, Islington (Hybrid)
Up to £30000 per annum + Pension scheme
Posted 2 days ago
Closing in 3 days
Kinship, Remote
£50,000 per year, plus £3,406 London weighting if applicable (pro rata to part-time)
Kinship is looking for an experienced Marketing leader to develop and deliver our strategic marketing and engagement campaign
Posted 4 days ago
TLC: Talk, Listen, Change, Multiple Locations (Hybrid)
£27,784 - £33,509 per year FTE based on 37 hours per week
We are looking for a Female Counsellor to work with people, women and men, who have experienced domestic abuse.
Posted 1 week ago
Spitalfields Crypt Trust, London (On-site)
£60,000 per year
Posted 4 days ago Apply Now
Closing in 3 days
Carers UK, SE1, London (Hybrid)
£32,682 inclusive of ILWA
Posted 3 weeks ago
High Trees Community Development Trust, London (On-site)
£25,000 - £30,000 FTE (15,000 - £18,000 pro rata per year)
Our Youth Workers and Play Workers play a pivotal role ensuring the smooth running of our services for children, young people and families.
Posted 1 week ago
Closing in 2 days
Dorset Community Action, Dorset (On-site)
£25,000 - £28,000 per year
NEET and Supported Employment Coach
Posted 1 week ago
Closing in 4 days
IRIS Recruitment, Nottingham (On-site)
£26,737 per year
Posted 3 weeks ago
Closing in 7 days
Independent Age, London (Hybrid)
£34,493 per year
This role requires a proactive and results-oriented individual to provide expert marketing support across a range of projects.
Posted 1 day ago
Victim Support, Hampshire (Hybrid)
Up to £22296.48 per annum
Posted 1 week ago
Page 20 of 38
Highgate, Greater London (Hybrid)
£29,000 per annum (pro-rata for 14 hours per week: £11,600)
Part-time (14 hours per week)
Permanent

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Job description

About Ataxia UK  

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Our Services team is dedicated to supporting everyone affected by ataxia in the UK to live their best possible life. We offer a Helpline and Advocacy service that provides trusted information, tailored advice, and one-to-one support to help people access their rights. Alongside this, we deliver a range of activities, engagement opportunities, and volunteer-led initiatives designed to bring the ataxia community together and reduce feelings of isolation. 

About the Role    

We are looking for a Helpline Officer to join our small and supportive Services Team. This role is central to delivering high-quality information and advice via our Helpline, and to supporting and working alongside our trained Helpline Volunteers. 

The Helpline is a trusted source of support for people affected by ataxia, offering clear, accessible information on a wide range of issues including welfare benefits, accessing grants, and access to health and social care. The role also contributes to the wider development of our Helpline and Advocacy services, helping ensure those who need more in-depth support are connected to the right resources. 

This is a part-time role, working 14 hours per week to help deliver our Helpline service. The Helpline currently operates Monday to Thursday from 10:30am to 2:30pm, with plans to extend these hours in the future. 

About you  

You have experience providing advice and information, and you're confident talking to people who may be dealing with difficult situations. You’re comfortable working on your own and as part of a small team. Experience with helplines, volunteers, or long-term health conditions would be an advantage.

Benefits of working for us.  

  • 25 days annual leave pro rata (rising to 30 with a length of service) 

  • Extra holiday day for your birthday 

  • Access to a free Employee Assistance Programme & Employee Hotline 

  • Flexible hybrid working 

  • Pension scheme 

  • Enhanced maternity and co-parental leave 

  • Cycle to work scheme 

  • Training and development opportunities 

  • Accredited Living Wage Employer 

Application resources
Posted by
Ataxia UK View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 14 May 2025
Closing date: 12 June 2025 at 15:11
Tags: Helpline

The client requests no contact from agencies or media sales.