Social Care Jobs in Westminster, Greater London

We’re looking for a self-motivated, empathetic, and dynamic Community Mental Health Recovery Support Worker to join our one-to-one mental health support service. You’ll be primarily responsible for supporting people to identify and meet their self-defined mental health needs and aspirations, to understand the range of options available to them, to support them emotionally, and to connect them with appropriate community resources and services.

The post involves working directly with service users, volunteers, and in partnership with colleagues across different sectors in Camden. You’ll be working collaboratively alongside partners and statutory providers to adapt the service offers to meet changing local needs. You will be contributing to the transformation of community mental health services across Camden.

The role requires someone who: is passionate about people being at the heart of their individual mental health recovery; is an excellent communicator – both orally and written; and enjoys working within a diverse and growing team. You will demonstrate a relationship-first approach, a strong work ethic, and have an embodied person-centred approach to mental health recovery work.

To apply, please visit our website to download an application form.

Please note CVs will not be considered; we shortlist on the basis of application forms. There is a two-stage interview process – all interviews are in person at our offices.

Closing date: Sunday, 16th June 2024.

First stage interviews: Monday, 24th June 2024.

Second stage interviews: Monday, 1st July 2024.

About Kidney Care UK

3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down. 

For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families. 

We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.

Will you join us and help ensure that no one faces kidney disease alone?

About the role

You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.

To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.

Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services

Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team

Key Responsibilities

• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. 

Please view the job description for full details and how to apply.

Closing date: Wednesday 5th June 2024.

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.

You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

Assistant Support and Outreach Worker (Roma Speaking)

Location: London
Department: Frontline London
Contract type: 1 Year Fixed Term Contract
Hours: 35
Salary: £23,933 per annum

Big Issue Changing Lives CIC is looking for an Support and Outreach Assistant to support the direct the direct delivery of services to individuals participating in Big Issue enterprises, including selling the Big Issue magazine.  The core of the role is facilitating access for members of our Roma Communities to the Hand Up Service and other local services, resources and networks required to address the barriers they are facing to moving forwards out of poverty. Where local services and resources are not available you will also support the Outreach Team with the delivery of information, guidance and some direct interventions, such as training sessions, directly.

This is self-starter role in which you’ll be responsible for connecting with potential service users within the Roma community, introducing the service to them, sharing information from our Hand Up plus services and supporting them to engage with the core Hand Up service. You’ll be working within a small team of Outreach workers and will work to maintain a set of Service Standards which help maintain the quality of the service nationally.

The role is highly flexible and no two days are the same. You’ll bring your own experience and knowledge to the role, as well as your ability to speak Romanian. We will support you to build on that through an ongoing training and development programme which aims to ensure all Hand Up Service Team members have up to date, relevant, knowledge in key areas including housing, benefits, debt, immigration and more. In the course of a day, you’ll usually be working with service users across multiple of these issues and supporting engagement with a wide range of external agencies such as health services, local authorities, charities and more, to get access to services for those you are supporting. 

Your main roles and responsibilities will be:

• Undertake phone and in person outreach to introduce the Hand Up service to Roma Big Issues vendors 
• Delivery of direct intervention to Roma vendors using guidance and resources provided 
• Join meetings with Roma Vendors and Outreach Workers to support with action planning and provision of support and guidance 
• Support with translation and interpretation within your local team to enable accessibility of the service for Roma vendors 
• Support the local Hand Up Service to build current knowledge of local and national agencies that can support Roma vendors 
• Support the organisation and delivery with Roma Vendors of 1-2-1 and group training sessions and drop-ins
• Ensure that your work meets service standards and targets and complete surveys with vendors as required
• Involving Roma service users in the service design and delivery as local and national opportunities arise 
• Adhere to all required policies and procedures including with regards to safeguarding, lone and safe working, case work management and expenses and finances
• Undertake any other duties as required by your manager (within reasonable expectations)

You need to be:

• Passionate about and committed to supporting those living in poverty 
• Confident communicator face to face and on the phone in both Romanian and English, with ability to convey information clearly
• Able to build rapport with diverse individuals from the Roma community
• Knowledge and understanding of the challenges and inequalities that individuals from the Roma community may face in the UK
• Excellent time management and very organised, with the ability to complete tasks by agreed deadlines 
• Good data entry skills
• Able to represent the organisation to other professionals and partner agencies 
• Able to work with individuals in both one to one and group formats 
• Able to follow guidelines and work within policies, seeking support from line manager as needed
• Willing to work in flexible locations including our community office, as well as visiting vendors at pitches and attending community meetings. This role is not suitable for home- based working.

Please use your cover letter to demonstrate how you meet each of the following requirements. We recommend addressing each requirement specifically within your application.  Voluntary experience and lived experience are welcome as evidence of your relevant experience, knowledge and skills, as well as any work experience. 

Salary and Benefits offered

• Salary of £23,933 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any  contract of employment

Workplace details

This role could be based at our Big Issue office in London, but you will be mostly be working out and about within the community.

Closing date - 16 June 2024. Please note that we may interview before the role is closed so please apply asap. 

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm). In addition, we also have our sister charity The Big Issue Foundation.

REF-214308

Contract: Permanent, Full-Time (37.5 hours per week)

Location: London or Manchester

Salary: £38,100 per annum (London) or £34,100 per annum (North)

Closing Date: Tuesday 04th June 2024

About us

Centrepoint, the UK’s leading youth homelessness charity is looking for a Skills Development Manager to support with building a learning culture across the organisation.  

Centrepoint help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Together with our partners, we support thousands of homeless young people each year. Our staff work in frontline services and offices in locations across London and the North/North East. Our aim is, with the help of our partners, to end youth homelessness by 2037.

We are looking for an experienced people manager for our Skills Development team. This team creates and delivers internal training for Centrepoint colleagues. This role will lead a small team of trainers who design and deliver training both under an existing curriculum and new developments as demand requires. We are ideally looking for a manager with a background in Health & Social care, Social Housing, local authority, charity sector and/or delivering and developing training.

What you’ll be doing

The Skills Development Manager is responsible for a team who are developing a robust, diverse, inclusive and inspiring curriculum across the organisation. We are developing a large amount of new and exciting courses across a wide range of subjects, so we are open to individuals with a variety of experience. To ensure colleagues are suitability supported the role holder will be responsible for liaising with managers, HR and other functions to ensure that team members have access to training that fits around organisational requirements and that all team members are safe and competent.

The role will also include elements of operational management such as ensuring a demand lead programme of training, reporting to demonstrate progress and highlight areas of focus, processing invoices, supporting staff completing external apprenticeships and external stakeholder management.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as the Skills Development Manager click ‘Apply’ now!

Healthier Lifestyles Project Officer x 2

Responsible to:  Healthier Lifestyles Service Manager

Responsible for:  Volunteers, as required

Salary:  £27,330.60 per annum FTE (Pro Rata if part time)

Hours:  Full time and Part time role available Monday to Friday. 

(A full working week is 35  hours)

Contract: 1-year fixed term contract with extension subject to funding

Pension: Auto enrolment regulations apply

Location: Home, office (Thornton Heath) with regular travel in Croydon

We are looking to recruit two additional project officers mainly to help deliver our Live Love Later Life and Healthsmart services whilst providing organisational and administrative support to help these run smoothly.

An exercise qualification and experience of delivering health checks are highly desirable. However, if you do not hold these qualifications you will need to undergo a chair-based exercise qualification and blood pressure training. Applicants need to be willing to undergo this training. They also need to have the confidence and enthusiasm to deliver exercise to groups of older people whilst motivating participants that may have a variety of physical and cognitive challenges. These attributes will be assessed through a task during the interview process.

If you are passionate about making a difference to the health and wellbeing of the older people who use our services, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

For a more thorough overview of the duties and responsibilities associated with this role, please download our Application Pack which contains a full job description and person specification. 

This post is subject to a Disclosure and Barring Service check.

Deadline for Applications: Sunday, 2nd June 2024

Interviews: Week Commencing 3rd June 2024

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Client Involvement Coordinator in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

About Us:

Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information -

Role Overview:

Our Programmes and Client Involvement team work with a wide range of people across our regions, from those living in our supported accommodation services or staying in the homes of volunteers on Nightstop, to those accessing family support services, outreach activities or in schools. The team is committed to supporting everyone we work with move towards a more stable and secure future.

The Client Involvement Coordinator is responsible for ensuring that the people we work with have a say in their support and how their services are managed. As appointed post holder, you will ensure that the client voice is central to decision making at an individual, service and organisational level.

You improve the outcomes for clients, by effectively involving our clients in the design, development and delivery of their services and making sure their opinions are amplified across the organisation.

In addition, you will be responsibility for developing and overseeing our Client Involvement processes and structures, as well as driving forward a range of activities across our different services and regions.

Key Responsibilities:

• Be the point of contact for any client involvement requests, coordinating activities across the organisation and working with your manager to ensure initiatives are prioritised and kept on track.
• Design and develop resources, publicity materials, workshops and consultations, that actively promote client involvement at Depaul.
• Co-ordinate the monthly The Voice meetings, putting together the agenda and supporting clients and the Programmes Team to plan a calendar of meaningful, engaging and well-attended meetings.
• Co-ordinate a Client Involvement steering group with colleagues across the organisation, to monitor and review progress against the actions outlined in the client involvement strategy.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Kindly see attached job description for more information about this job opportunity.

What We Are Looking For – Person Specification:

• Significant experience working with young people and/or adults; skilled at building rapport, developing relationships and supporting young people to realise their potential.
• A strong track record of successfully engaging young people and/or adults with sometimes complex needs with new projects, programmes or initiatives.
• Strong relationship building skills and experience of working effectively across various teams; able to provide support and build the capacity of others to successfully engage and involve clients.
• Experience of carrying out risk and needs assessments, and planning activities, trips and events.

Note:

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications:

Please apply via the Depaul website only by Sunday 2nd June 2024 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .

We kindly request no contact from unsolicited recruitment or media agencies.

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation. 

We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.

You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff.  We work flexibly between home and office. Our office in Brixton is accessible.

We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.

Recruitment: Triage and Wellbeing Worker at Age UK Redbridge, Barking and Havering

Age UK Redbridge, Barking and Havering are recruiting for:

Triage and Wellbeing Worker  
Hours: 14 hours per week

Salary:  £22,250 pro rata (£8900 actual for 14 hours/week)

Closing date: Monday 10th June 2024
Proposed interview date: Monday 17th June 2024

We are looking for a Triage and Wellbeing Worker to be the first point of contact for Age UK Redbridge, Barking and Havering enquiries and provide triage and signposting to relevant internal and external services.

The Triage and Wellbeing Worker will be the first point of contact for Older People, Carers, Professionals & Visitors who approach Age UK RBH, either by telephone or visit to the Age UK office.

The post holder will identify the information, advice and support needs of older people and their carers who are referred or make contact with Age UK RBH and signpost or refer them, where necessary to the most appropriate service or organisation both internally & externally.

You will need to have experience of providing information and signposting by telephone as well as experience of working with older people or vulnerable groups and their carers (preferable).  The post holder requires excellent communication skills, with the ability to communicate effectively both written and spoken as well as the ability to organise self, prioritise varied workloads, plan effectively.  We are looking for someone with a Good understanding of issues affecting older people and their carers.

The position requires good computer skills including fast, accurate data entry and internet research and accurate record keeping are also required. An appropriate DBS Disclosure will be carried out for this post.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned to Gabby O’Neill using the email: admin or alternatively post to Gabby O’Neill, Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

SENIOR YOUTH AND COMMUNITY WORKER

LOCATION: ENACT, 52 ISLAND CENTRE WAY, ENFIELD, EN3 6GS

HOURS: FULL TIME (40HRS PER WEEK)

RESPONSIBLE TO: YOUTH AND COMMUNITY TEAM LEAD

SALARY: £28,000 - £32,000 PER ANNUM

Are you a passionate about youth work? Looking to use your skills and experience to inspire young people through projects based on the needs identified in Enfield?  Are you motivated to create opportunities that include young people’s voices?

Enact have a vacancy for a Senior Youth and Community Worker to lead our open-access community youth provision.  We are looking for an experienced youth practitioner to manage our youth team and work within the enact team to develop a range of engaging activities and training opportunities for young people with particular focus on those aged 10 to 19 in the Enfield community. 

The Senior Youth and Community Worker needs to be a passionate, enthusiastic and professional. They will lead the youth team to create community-based opportunities for the whole family, in accordance with the ethos and values of Oasis. The Senior Youth worker will also support the enact team to develop and be involved in community cohesion projects involving children, families and youth.

Enact actively encourages continued professional development and opportunities for further education for all its staff.

To apply, email your CV including a Supporting Statement for further details please visit the Oasis Charity Jobs website. Your Supporting Statement should be no more than two A4 pages and must address the following question:

“Please expand on your CV to tell us about relevant skills, experience and qualifications you have, that relate to the job description and person specification.”

The closing date for applications will be Wednesday 5th June 2024. If successful you will be invited to formal and practical interviews. You must be able to attend both interviews in one week and can last up to 1.5 hours.

 · Wednesday 12th and Friday 14th June 2024

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.  

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Clinical Psychologist

Parenting and Creative Therapy Service

Contract: Permanent, 21 hours per week

0.6 WTE, 3 days per week - location: Coram campus, London

Coram Parenting and Creative Therapy Service offers art, music and drama therapy, therapeutic

parenting, clinical psychology and family therapy to children and families at our dedicated creative

therapies centre, in schools, and at home (online). We work primarily with adoptive and connected

carer families, and children who have low level mental health difficulties. We are a trauma-informed

service, and are developing Dyadic Developmental Psychotherapy (DDP) approaches in our work and

have specialist expertise in neuro-diversity and children with special education needs. The well

established team has a strong track record in therapeutic interventions, including music therapy and

narrative therapy based multi-family groups for younger children who are adopted or with a Special

Guardianship Order. We are developing partnerships with universities - Newcastle University and

The Institute of Contemporary Music and Performance and are piloting research based creative

therapy interventions. We work within very diverse communities and we consciously challenge

ourselves and our practice , seeking at all times to be inclusive and anti-racist. We welcome

applications from therapists who come from global majority communities.

About the role

We are seeking a qualified Clinical Psychologist to provide therapeutic multi-disciplinary assessments

and interventions in our work with adopted and Special Guardianship Order (SGO) families. This

work involves trauma informed approaches, using DDP, narrative, family and life story work. The

team is led by a Clinical Psychologist who will provide supervision for this role. The team provides

creative, relational, and evidence based approaches collaborating with wider networks and reaching

schools and communities to inform child centred and trauma informed practice. The post offers a

unique opportunity to work alongside skilled creative and family therapists. We seek to empower

children and families using strengths based narratives, as well as accepting vulnerability and seeking

opportunity for connection, strengthening resilience and support.

The successful candidate will be a clinical psychologist that is skilled and experienced in working with

developmental trauma, and child and family work and operate with initiative and responsiveness in

a dynamic professional environment. A background in CAMHS and/or a social care services would

be desirable. Experience of running multi-family groups would be an advantage. They will be a

supportive professional, a team player and enjoy working in a diverse, respectful and challenging

team.

Closing date: 9th June 2024 Interviews: 25th June 2024

Established in 1997, Jigsaw4u provide a range of services for children, young people and families experiencing complex social and emotional difficulties in South West London.  Jigsaw4u has experienced considerable growth and development over the past several years, and this new role has been identified by the Board of Trustees and Chief Executive Officer to support Jigsaw4u’s position and aspirations for the future.

As a member of our Senior Management Team (SMT), you will help to deliver and shape Jigsaw4u's vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.

Under the direction of the CEO, the postholder’s areas of responsibility will be to: 

• Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
• Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
• Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on children, young people and families affected by complex social and emotional difficulties.
• Work proactively and collaboratively to identify innovation and business improvement within the Service Management Team to define and agree Target Operating Models and oversee implementation and ongoing review.  Use insight, evaluation and analysis to continually inform and refine practice.
• Play a full part in the development of the SMT and deputise for the CEO as required.  Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
• Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests.  Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
• Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
• Support the CEO in funding and tender applications
• Support the CEO and fundraising team in generating income

As a member of the SMT you will be expected, with training and support, to take an active part in supporting the whole organisation.  Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.

We're looking for a kind, compassionate and resilient Team Leader to join our Hounslow Young People service in Chiswick.

£32,922.28 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated services, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Service Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service as well as compliance with OFSTED standards.

This is a fixed-term contract, ending January 2025 with the potential for extension.

The working hours for this role will be 09:00 - 17.00, Monday - Friday, based in Chiswick.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Service Manager/Head of Services, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

Essential:
Experience of working in a young persons supported housing scheme or similar service.

Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for an aspirational and motivated individual to lead an innovative national initiative that will shape the health’s sector response to perpetrators of domestic abuse.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups:  

• Black and minoritised people  
• Disabled people

We always welcome and support applications from those who have personal experience of domestic abuse.