Social care trainer jobs in manchester
ID: 1557
Job Title: Deputy Director of Services & Innovation, Central Region of England
Service: Services & Innovation
Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum
Location: Homebased with regular travel across the central region of England and occasional London Head Office.
Hours: full-time 37 hours per week.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.
About the role:
The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.
The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.
The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.
Main Responsibilities:
· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.
· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.
· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.
· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support
· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.
· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership.
Main Requirements (for details check the job description and person specification):
· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.
· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.
· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.
· Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59
Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing 13th October.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
Thank you!
Physical activity is vital to good health. So we need you to get Salford moving.
Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.
Leading an exciting new community engagement project, you will understand and break down barriers to physical activity and maximise provision to help residents become healthier and happier. To make this happen, we will look to you to design and deliver a far-reaching investment programme for VCSE organisations, so you can expect an extremely high profile. In particular, you will:
- Secure buy-in from diverse groups and stakeholders to make things happen.
- Bring together public bodies, investors and colleagues to secure and deploy funding.
- Manage the relationship with our core partner Salford Community Leisure.
- Constantly monitor and report on project activity.
- Find innovative ways to connect with hard-to-reach groups and increase their participation in physical activity.
- Effectively manage your time and oversee your own administration.
As you would expect, we require a confident and ambitious self-starter with:
- Experience of overseeing commissioned or grant-funded work, including reporting to partners.
- A track record of providing information to individuals and groups.
- Proven ability to conduct research, analyse data and gain clear insights.
- Outstanding interpersonal and stakeholder management skills.
- Demonstrable flair for multi-tasking and prioritising conflicting demands.
Finally, an understanding of the importance of physical activity would be very useful, as would some exposure to the voluntary, community or social enterprise sector.
In return, you can expect a comprehensive package of benefits including:
- Development opportunities
- 28 days’ holiday (rising to 30 days after five years)
- Pension scheme with 7% employer contribution
- Subsidised membership of the Hospital Saturday Fund, and much more.
Hours: Part-time, 18.75 hours per week.
Contract: Fixed term contract until March 2028.
Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.
To learn more and apply, visit our website.
Closing date: Noon on Monday 22 September 2025.
Interview date: Monday 29 September 2025.
Thank you!
Salary: £27,007.50 FTE (£10,803 pro-rata) per annum (London Living Wage)
Hours: Part-time, 15 hours per week (0.4 FTE), preferably worked over 3 afternoons/evenings (Tue – Thu)
Location: On site at London Projects, and remote working as needed
Contract: Fixed-term Employee contract for 6 months
Do you want to work with multiple-award winning charity, FoodCycle? Our vision is to make food poverty, loneliness and food waste a thing of the past for every community – including our school communities!
We’ve partnered with 4 schools across London to bring our free community meal to their families after school hours, with the additional goal of helping connect families with each other and the school and introducing kids to new healthy food.
We’re looking for some additional help over the next 6 months to support the volunteer teams on site and make these meals happen. You’ll need to have an interest and experience in working with kids and families!
By joining us you’ll gain an understanding of different aspects of local project delivery for a national charity. You’ll be hands-on and have an immediate impact each day, leading small teams of volunteers who cook in the kitchen and host our guests to create a positive and welcoming environment and a nutritious vegetarian meal.
Our school meals happen on Tuesday, Wednesday and Thursday evenings, and we would ideally like you to work your hours across these three afternoons/evenings. You’ll be supporting 2 meals per week on average, with around 5 hours required per meal. That leaves 5 additional hours to join team meetings and complete other duties.
You’ll be supported by our experienced operational team, and we will equip you with a package of training and shadowing, including specific training around food safety, safeguarding and working within the lively environment of schools!
Benefits: We offer 26.5 days holiday plus bank holidays for full-time employees (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Tuesday 30th September
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Thank you!
We are looking to recruit HOPELINE247 Advisors to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.
What you will do:
- Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.
- Work on a 7-day shift system including evening and weekends
- Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding.
- Maintain accurate records and input data monitoring into the data base system.
- Participate in clinical supervision and reflective practise.
- Provide training, mentoring and coaching to new recruits.
To be successful in this role you will have:
- a degree or professional qualification in Health or Social Care, Community Work or a related discipline
- previous experience of working in an advisory capacity in suicide prevention or mental health
- a proven record of working directly with vulnerable young people
- experience of providing advice and guidance via multiple communication channels
- the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service
Salary: NJC Scale SCP 24-28 (Starting salary of £28,595 per annum based on working 30 hours per week progressing incrementally to £31,615 per annum)
Hours: 30 hours per week, Shifts will be on a rota bases across a 7-day working week. 30 hours will be based upon working 4 shifts per week.
Location: Warrington
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 21st September 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Thank you!
You’ll be at the heart of ensuring families caring for children with life-limiting or life-threatening conditions receive the best possible support.
About the Role
As Lead Kentown Family Service Co-ordinator, you will:
- Oversee and support Family Service Co-ordinators across Lancashire, Cumbria, and Greater Manchester.
- Ensure families receive consistent, high-quality support through home visits, events, and online services.
- Co-ordinate complex referrals and help families access financial and practical assistance.
- Build partnerships with health, education, and voluntary sector organisations to widen support for families.
- Support data collection, reporting, and service improvement to strengthen our work and measure impact.
About You
You will bring:
- Experience working with children, young people, or families with complex needs in health, social care or voluntary settings.
- Strong organisational skills to co-ordinate services across multiple regions.
- Experience supporting or supervising staff or volunteers.
- Excellent communication skills and the ability to build trusted relationships with families and professionals.
- A commitment to safeguarding, inclusion, and delivering family-centred support.
Registered Charity
21 - 50
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
National Rural Touring Forum (NRTF) is looking for a new Director to lead our national network and champion rural arts across the UK. We’re seeking an inspiring leader with a collaborative approach to advocate for our members and sector, to strengthen partnerships and support a vibrant network that ensures creativity and culture thrive in every community.
About NRTF
NRTF is an Investment Principles Support Organisation (IPSO) within Arts Council England’s (ACE) National Portfolio. As a national membership and strategic organisation, we unite and champion the diverse parts of the rural touring sector. We advocate on behalf of our members, offering up-to-date information, advice, guidance, professional development and networking opportunities. By sharing news, stories and opportunities, supporting rural touring-focused projects and initiatives, and through our Annual National Rural Touring Conference, we raise the profile of rural touring, embedding its value in the wider cultural landscape. We celebrate the work and achievements of the volunteer promoters, professional artists and organisations who make culture accessible for rural communities. This is an exciting moment to join NRTF as we enter our third decade as an organisation and continue building the profile and impact of rural touring across the UK, while supporting the passionate and committed members at the heart of our network.
Main Purpose of the Role
The Director is the strategic and operational lead of NRTF, responsible for the organisation’s vision, management, performance, and long-term sustainability. They ensure delivery against NRTF’s mission and business plan, champion rural touring at a national level, and act as the primary liaison with Arts Council England, stakeholders, and the wider sector. Working closely with a proactive Board of Trustees, the Director provides leadership on governance and compliance in line with UK Charity Law and NRTF’s Articles of Association, ensuring the organisation operates with transparency, accountability and good practice. The Director is a visible ambassador for rural touring, building strong relationships across the cultural sector, advocating for members, and promoting the role of rural touring in ensuring that creativity and culture thrive in every community.
Key Responsibilities
Strategic Leadership
● Lead and implement NRTF’s Business Plan and strategic objectives.
● Oversee the delivery and evaluation of all funded programmes and initiatives.
● Develop and sustain relationships with our members, including the rural touring schemes, national and regional stakeholders, funders, and policy-makers.
● Ensure alignment with ACE’s Investment Principles and “Let’s Create” strategy.
● Ensure long-term sustainability through innovation, partnerships, and appropriate diversification, ensuring the organisation remains relevant and forward-thinking.
Finance and Fundraising
● Lead financial planning, budgeting, and reporting in collaboration with the Finance Officer and Treasurer.
● Ensure ACE and funder reporting is accurate and timely.
● Lead on developing new funding opportunities, working with colleagues and freelance support to secure income from trusts, foundations and diversification streams.
Membership and Sector Support
● Foster strong relationships with membership, particularly scheme members.
● Understand and respond to member needs, ensuring services and benefits are relevant.
● Foster a strong member community through events, forums, and networking opportunities.
● Together with the NRTF team, design and deliver initiatives to grow, engage, and retain members.
● Represent NRTF and advocate for member interests at national and international events, conferences, and sector forums.
Project and Event Delivery
● Provide strategic oversight of all NRTF projects, ensuring they are well-managed, impactful and aligned with the business plan.
● Lead and represent NRTF at the Annual National Rural Touring Conference and other national events, with project managers and freelance teams responsible for delivery.
● Foster partnerships with schemes and sector organisations to co-create and deliver events and projects that serve members and raise the profile of rural touring.
Communications and Advocacy
● Provide strategic leadership for NRTF’s communications and advocacy, ensuring consistency of voice and alignment with the business plan.
● Lead sector advocacy and act as spokesperson and ambassador for rural touring.
● Maintain and develop national visibility for rural touring through partnerships, media opportunities and press engagement (with support from NRTF’s freelance press agency).
● Oversee delivery of marketing and communications, working with the Marketing & Digital Coordinator to manage campaigns, content and social media.
● Build strategic partnerships with other organisations, funders, and influencers.
HR and Operations
● Lead on recruitment, contracting, staff management, and HR policy implementation.
● Line-manage employed staff, ensuring fair and effective working conditions.
● Manage Contracts for Services for freelance teams and contractors
● Maintain organisational infrastructure, including IT, office resources.
Governance and Legal
● Support and develop the Board of Trustees, ensuring sound governance practices.
● Organise and service Board meetings, the AGM, and working groups.
● Act as Company Secretary: ensure compliance with charity and company law, maintain registers, and submit returns.
Person Specification
Essential
● Proven senior leadership within arts or cultural organisations.
● Commitment to rural/community engagement.
● Strong understanding of the UK arts funding landscape, especially ACE.
● Demonstrable experience in finance, HR, governance, and fundraising.
● Experience in project delivery.
● Strategic thinker with exceptional communication skills.
● Experience of working and engaging with key stakeholders.
● Experience working with or supporting a Board of Trustees.
● Commitment to diversity, equity, and inclusion.
● Evidence of original thinking, idea making and bold ambition.
● Caring and positive leadership style.
Desirable
● Awareness of the ethos, principles and practice of rural touring.
● Knowledge of community arts and engagement, and/or cultural networks.
● Experience in legal compliance and company secretary responsibilities.
● Understanding of contemporary cultural policy and advocacy.
● Experience in digital communications, social media, and PR.
● Experience in event management and programming.
If you are excited by this role but are not sure if you fully meet the person specification, we encourage you to reach out to our Interim Head of Operations, Jo Purseglove to discuss further.
Please complete our equal opportunities form here: http://bit.ly/4gss9vB
If you would like an informal conversation about the role, please reach out to NRTF directly via their website.
The client requests no contact from agencies or media sales.
Thank you!
First Give inspires young people to make a difference to causes they care about. We work in partnership with secondary schools, providing a scheme of work that guides an entire year group of students to engage with local charities and causes, and then carry out social action (fundraising, raising awareness, campaigning, volunteering) in support of them.
At the end of each programme, a celebratory School Final is held, where groups representing each class deliver presentations about their projects - with one group winning a First Give grant of £1,000 for their chosen charity.
Our vision is of motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:
- Altruistic
- Inspiring
- Empowering
- Collaborative
- Professional
Programme Delivery Officer role
We are seeking a motivated and enthusiastic candidate to join our Programmes Team as a Programme Delivery Officer. PDOs are responsible for supporting and coordinating the delivery of First Give in up to 50 schools, ensuring smooth running of the programme, providing guidance and troubleshooting for the Lead Teachers.
The role is home-based, in Yorkshire, with regular travel to schools across the county and occasional forays to schools in the North-West. Several times a year travel will be required to London, where our office is based.
- Contract: 18-month FTC
- Salary: £26,840
- Location: Home-based, with travel as required
- Reporting to: Programme Manager
Key responsibilities
- Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
- an introductory Programme Call with the Lead teacher;
- delivering a briefing to class teachers;
- troubleshooting via phone and email;
- booking in First Give facilitated sessions
- Ensure all programmes are delivering all core elements of the First Give programme
- Update and monitor Salesforce to track programme delivery
- Liaise with freelance facilitators to ensure events at schools are effectively staffed
- Deliver Launch Assemblies, Workshops and First Give Finals in partner schools
- Collect data for monitoring (student surveys, teacher surveys, identifying potential stories of impact, writing programme reports)
- Ensure prompt delivery of any programme resources required by schools (including Coursebooks and other physical resources)
- Support in the collection and distribution of comms via social media, newsletters and other formats to raise awareness of First Give’s work
- Support with wider team projects as and when is necessary
This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.
Safer recruitment
Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.
Person Specification
Essential
- Passionate about young people and their potential to drive social change
- Experience developing strong relationships with remote and external stakeholders
- Experience managing and supporting a large caseload of “client” relationships
- Experience delivering lessons, workshops or other sessions with young people
- Superb organisation and prioritisation skills
- Strong presentation and public speaking skills
- Strong facilitation and workshop skills
- Excellent communication skills (both written and verbal)
- Excellent attention to detail
- Willingness to travel around Yorkshire and beyond as required, with a clean and current driving licence
- Proactive, independent worker able to work well alone and as part of a team
Desirable
- Experience of working in a remote, decentralised team
- Experience in a customer service role
- Experience of working in the secondary education sector/with teachers
- Experience of using Salesforce
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
- 25 days of annual leave plus bank holidays, excluding bank holidays.
- Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance.
- Access to Health Assured (health and wellbeing) Employee Assistance Programme.
- Generous training and professional development budget, with regular training offered through the Pears Foundation.
- As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
- Team socials throughout the year.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. By fostering a diverse and inclusive culture, we will empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Application process
Please fill out the Microsoft form by clicking the 'Redirect to recruiter' button. The form includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form as signposted (this will not be linked to your application).
- Application closes: Sunday 12th October 9pm
- Interviews: Tuesday 28th October
- Start date: January 2026
Registered Charity
6 - 10
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area.
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.
Position: S11317 Stroke Support Coordinator
Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £16,440 per annum (FTE circa £27,400 per annum)
Hours: Full-time, 35 hours per week
Contract: Services are contracted and there is currently funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 5 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 16 and 17 October 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
The Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Support clients to make informed lifestyle changes which will help them to prevent further strokes.
About You
The post holder will have experience/background in:
- A caring profession ideally with experience of supporting people with disabilities.
- Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
- Ability to use basic Microsoft systems.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Service based across Cornwall.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11316 Stroke Support Coordinator
Location: Home-based, West Cornwall. However, Frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Salary: Circa £27,435 per annum, pro rata
Hours: 1 x 35 hours per week position available, however, less hours would be considered so please state this in your application.
Contract: This is a fixed-term contract until 31 March 2026. Our services are contracted; we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 28 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 2 October 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The post holder will have experience/background in:
- A caring profession ideally with experience of supporting people with disabilities.
- Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
- Ability to use basic Microsoft systems.
This role requires extensive travel across Cornwall to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in North Somerset
Position: S11318 Stroke Support Coordinator
Location: Home-based, North Somerset. However, frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Salary: Circa £27,400 per annum
Hours: Full-time, 35 hours per week
Contract: This is a fixed-term contract until October 2026
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 28 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 2 October 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
The Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Support stroke survivors to make informed lifestyle changes, which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience of providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
- Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
- Experience in facilitating face to face group work with vulnerable people or people with a disability or long-term health condition.
- Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires extensive travel across the geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
We Are Survivors have multiple job roles available in our ever growing Community Services team.
The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for new members of staff to help us achieve this. We are recruiting for the below positions:
- 1 x Full-time Community Development Co-Ordinator (Starting Salary: £25,750).
- 1 x Full-time Community Development Co-Ordinator (Starting Salary: £25,750) – Fixed-term Contract to 31.03.27.
You’ll play a key role in delivering our community support activities to male survivors of sexual harms, working directly alongside our other services (including, therapy, ISVA, OUT Side OUT Spoken, OUT Spoken) to ensure that our clients receive quality assured care for their needs. You will also support our volunteer workforce and the provision of various advocacy requirements to survivors and their supporters.
Apply by sending your CV and a short supporting statement (max 2 page).
In your supporting statement we want you to answer these two questions:
How can your experience support male survivors thrive?
How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice
The client requests no contact from agencies or media sales.
Thank you!
Position title: Health and Wellbeing Lead
Reports to: Head of Shed Development and Sustainability
Direct reports: None currently
Location: Remote (with regular travel)
Key stakeholders: UKMSA Volunteers, Sheds and Shedders, Head of Shed Development and Sustainability and team, Head of Volunteering
Salary: Level 3 – £30,000-£35,000
As Health and Wellbeing Lead, the purpose of your role will be to work with volunteers and colleagues to support Sheds and Shed Networks to improve men’s health and wellbeing across the UK. This work is within the context of informal, peer-led, self-determined spaces, where the emphasis is on activity not health prevention, which suits many men and works well for them.
This role involves engaging directly with Sheds and Shed Networks, supporting them to foster partnerships with local health and social care organisations, as well as supporting local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.
You will work with volunteers, colleagues and external experts to gather and share accurate, accessible and relevant resources, information and case studies related to men’s health and wellbeing with Sheds and Shed Networks. This will include developing and engaging with digital health tools, information and training, as well as taking an empowering and capacity building ‘train the trainer’ approach to the design and delivery of all training and workshops related to men’s health and wellbeing.
You will work closely with the Head of Volunteering to support volunteers to promote the role of Men’s Sheds in preventative and community-based health locally and will work with colleagues to support volunteers to actively contribute to promoting the role of Men’s Sheds in preventative and community-based health at a national level.
You’ll be the main contact for volunteers, Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing.
Key responsibilities:
1. Sheds and Shed Networks
· Be the main point of contact for all Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing – ensuring you are approachable, responsive and consistent.
· Empower volunteers and colleagues to support Sheds and Shed Networks to foster partnerships with local health and social care organisations.
· Empower volunteers, colleagues and the wider Shed community to support local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.
2. Information and resources
· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to continuously gather, develop and update relevant resources, information and case studies related to men’s health and wellbeing. Regularly share clear and accessible information and resources with Sheds and Shed Networks.
· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to build knowledge and understanding of relevant organisations and services related to men’s health and wellbeing. Regularly share clear and accessible information about organisations and services with Sheds and Shed Networks.
· Work with Sheds and volunteers to gather case studies and develop resources highlighting Sheds that demonstrate innovation and best practice in the field of health and wellbeing.
3. Training and workshops
· Work with volunteers, colleagues and external partners to develop an empowering train the trainer model to enable Shed Leaders and Shedders to plan, deliver and evaluate training and workshops related to men’s health and wellbeing.
· Work with volunteers, colleagues and external partners to co-design and deliver training and workshops related to men’s health and wellbeing at UKMSA events.
· Support peer-to-peer learning amongst Sheds and Shed Networks through regional events, online forums, and learning networks.
4. Digital health and wellbeing
· Work with volunteers and colleagues to test and empower Sheds and Shed Networks to use digital platforms for hybrid training, remote participation, or digital inclusion efforts.
- Work with volunteers and colleagues to utilise and adapt data tools (e.g. CRM, health analytics and dashboards) for monitoring health and wellbeing related outcomes and for reporting impact.
5. Monitoring and Reporting
· Work with volunteers, Sheds and Shed Networks to collect and report data in relation to men’s health and wellbeing to demonstrate the role and impact of Men’s Sheds in preventative and community-based health.
· Work with volunteers, colleagues, Sheds and Shed Networks to contribute to relevant evaluation and research projects relating to Sheds and men’s health and wellbeing.
6. Stakeholder Engagement
- Work with volunteers to build relationships with local and regional health, community, and voluntary sector organisations.
- Represent UKMSA at relevant networks, events, and conferences.
- Contribute to the planning and delivery of the annual Shedfest and other key events, coordinating and supporting volunteer involvement in relation to men’s health and wellbeing.
- Work with colleagues, including the CEO, to build effective working partnerships across the UK men’s health sector
Key expertise required:
- Knowledge, skills and experience in men’s health and wellbeing.
- Some knowledge of how to effectively improve men’s health and wellbeing in the Shedding context, and a willingness and interest in working with volunteers to develop and share expertise in this area.
- An understanding of the importance of taking an empowering train the trainer approach to planning, delivering and evaluating training and workshops related to men’s health and wellbeing.
- Ability to build relationships with local and regional health, community, and voluntary sector organisations, and to support others to do so.
- Skilled at actively collaborating with volunteers and subject matter experts.
- Confident communicator - able to build rapport, deliver training, and manage sensitive conversations.
· Strong relationship builder - able to connect with people, build trust and maintain long term engagement.
· Willing, able and confident to travel to meet volunteers and attend Shed events regularly.
· Confident working with data and systems - including CRM tools and digital tools.
· Proactive and creative - always looking for ways to improve how things are done.
· Self-motivated and able to manage your own workload without needing close supervision.
· An understanding of the nuances and limitations of how Sheds can support health and wellbeing
What success looks like:
- Strong, collaborative relationships established between Sheds, Shed Networks and local health and community partners.
- Demonstrable improvements in the health and wellbeing of Shedders through supported activities and case studies.
- Volunteers, Sheds and Shed Networks feel empowered and equipped to deliver activities that support mental and physical health.
- Health and care organisations view Men’s Sheds as trusted, valuable partners in preventative health and social prescribing pathways.
- Resources, training, and support materials are well-received, practical, and widely adopted in Sheds and across Shed Networks.
- Clear and impactful reporting informs and supports UKMSA’s work at a national level.
This job is not:
- An expert, clinical or therapeutic health role—you will not be expected to deliver personal care, therapy, or counselling.
- Solely office-based or desk-bound—this is a varied, outreach-focused role that involves relationship-building, travel, and hands-on support.
- Focused only on one region—this is a national role, requiring awareness of regional variations across the UK.
- A short-term fixer—you’ll be building capacity and confidence in communities for long-term sustainability, not quick fixes or prescriptive solutions.
This job description is intended to outline the general responsibilities and expectations of the role. It may be reviewed and updated as the organisation evolves, and from time to time you may be asked to take on other reasonable tasks that fall outside this scope - we’re a small team, and flexibility is part of how we work.
Closing date: 9th October 1200 hrs
Interview: 17th October
Registered Charity
11 - 20
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.
The client requests no contact from agencies or media sales.
Thank you!
Family Support Manager - Greater Manchester
£29,000 + Company Car and benefits (including 25 days annual leave and pension)
This post will cover the Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Manager to lead our Greater Manchester Family Support team, including volunteers and a small caseload.
Reporting to the Head of Care out of our Greater Manchester team base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high quality family support service: and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
Having worked in a stressful and emotional environment within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
What we’re looking for:
- An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
- A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
- Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
- Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.
- A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.
- Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- BikThe option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.
Position: S11313 Stroke Support Coordinator
Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)
Hours: Part-time, 28 hours per week
Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 30 September 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
- Supporting new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience/background in a caring profession, ideally supporting people with disabilities
- Excellent IT skills and an ability to maintain accurate records.
- An affinity with the values of the Association.
- A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
About the role
At the heart of our operations, our exceptional Regional Casework Coordinators serve as the primary point of contact for members of the armed forces community reaching out to our Regional Offices for support.
In this dynamic role, no two days are the same. You may be supporting individuals in distress over the phone, managing email and voicemail communications, collaborating with volunteers on complex casework, building strong relationships with local authorities and charitable organisations, or working closely with internal services to secure the best possible outcomes for our clients.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support them. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.
Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex.
You will occasionally be required to travel around the region or further afield, to attend face to face meetings or training events.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. You will initially be required to attend an in-person caseworkers’ course which may require an overnight stay.
About the team
Reporting to the Regional Casework Manager our Casework Coordinators, together with our Volunteer Caseworkers, work remotely within the regional office area. With beneficiaries at the heart of everything we do, team members pride themselves in building and maintaining close working relationships to ensure the smooth operation of the office. The wider regional support team includes a Regional Manager, Volunteer Development Manager and a Community Engagement Manager.
About you
To thrive in this role, you'll demonstrate composure and resilience, paired with genuine empathy and a strong commitment to supporting those in need.
Our beneficiaries are at the heart of everything we do. To support them effectively, you’ll need to be an attentive listener and a clear, compassionate communicator.
You will have experience of providing welfare support, especially on the telephone and an understanding of benefits, debt management, disability, homelessness, local authority provision or mobility would be a real benefit. Understanding the way of life of today’s Armed Forces, veterans and their families and experience of working with volunteers would be a real advantage.
Knowledge of Safeguarding and GDPR is essential in this sensitive role as team members are responsible for recording and protecting personal data and reporting safeguarding concerns.
Proficiency in Microsoft Office 365 applications is essential, and prior experience using a case management system would be highly advantageous. It is important that you have experience of planning and managing your own workload, with minimal supervision.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
Closing date: Midnight of 21 September 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 29 September 2025.
As part of the selection process, you will be required to complete an assessment.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
