Social care trainer jobs
Job title: Therapies Assessor and Service Manager
Reports to: Head of Bereavement Services
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Qualifications:
- Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
- Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
- To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
- Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
- Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
- Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
- To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
- To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately
Management:
- To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
- Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
- To carry out bi-monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 15th August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a kind and compassionate person to join our Family Support team, working directly with families who are facing the unthinkable – the news that their child has cancer or a life-challenging condition.
Primarily based at St George’s, Royal Marsden (transitioning to Evelina, Westminster in 2026), Kingston Hospital and St Peter’s, Chertsey. Travel to other partnered hospitals across London and Surrey as required. Includes at least one monthly meeting at our East Molesey office.
As our Hospital Family Support Worker, you’ll visit children, young people and their families on the wards of our partnered hospitals. You’ll be a consistent, reassuring presence, offering emotional and practical support when it’s most needed – and helping families feel less alone.
You’ll meet families already known to Momentum, as well as take new referrals. You’ll also support families remotely who live further afield or are adjusting to life after treatment.
This role is about being that calm, empathetic and kind person who makes a difference just by showing up. You’ll be a trusted part of hospital life, and a key link between the families, Momentum, and the wider healthcare team.
Key Responsibilities:
· Offer emotional and practical support to families, being a warm and reliable presence during their hospital stay.
· Build trusting, non-judgemental relationships with parents, carers, children and young people.
· Meet families in hospital, explain our support services, and complete referral forms for further help.
· Work closely with hospital professionals, attending multi-disciplinary meetings, deliver training on Momentum’s service and sharing relevant updates with the wider Momentum team.
· Keep accurate records of your work, including family interactions and safeguarding concerns.
· Understand and follow all safeguarding, child protection, and lone working policies.
· Report any safeguarding concerns in line with our policies and procedures.
· Support Momentum’s fundraising and communications by sharing family stories (with consent) and identifying case studies.
· Ensure all actions reflect Momentum’s values and vision – that no family with a seriously ill child should have to cope alone.
· Comply with hospital policies around dress code, infection control, and health and safety.
· Attend team meetings in-person and online across London and Surrey.
· Complete training requirements relevant to your role.
· Carry out other reasonable duties to support the delivery of Momentum’s work.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
About the Role
Advice Giving
- Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
- Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
- Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
- Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
- Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
- Meet the individual performance targets set as part of this project.
Research & Campaigning
- Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
- Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
- Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
- Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
- Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
- Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
- Attending training opportunities.
- Reading monthly subscriptions, relevant publications and Citizens Advice Updates
- Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
- Identify and implement your own learning and development needs.
Other duties and responsibilities
- If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
- Promote the aims, policies, and membership requirements of the Citizens Advice service.
- Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
- Be a positive ambassador for Citizens Advice Liverpool.
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
This role is part of a brand-new service which is being delivered across Liverpool and will provide dedicated energy and welfare support to individuals who are vulnerable and in or at risk of fuel poverty.
As Energy Adviser, you will provide a multi-channel advice service, including home visits, to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy. That advice will include:
-
guidance on the most appropriate payment methods.
-
information on how to access help from energy suppliers.
-
energy efficiency measures and ways to save on bills.
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information about Smart Meters.
-
maximising benefit and other income.
You will also need to have passed the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
We have an exciting opportunity for a Children and Young People Domestic Abuse Practitioner to join New Era working in Staffordshire. The position is 37.5 hours a week on a Permanent Contract with the Safe Accommodation Team.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Staffordshire (we have an office in Stafford or Stoke). The caseworker will work directly with children and young people across the area; with hybrid working an option after the 6 month probationary period.
As a CYP DA Practitioner you will be:
- Working directly and indirectly with children and young people
- Delivering services mostly through education establishments
- Working within a wider DA service for the whole family approach
You will need:
- Good communication skills
- An ability to engage, build rapport and motivate young people
- Good understanding of domestic abuse and its impact on young people
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Triage & Early Intervention Officer to join the New Era team working between our Stoke and Stafford offices, working 37.5hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
The Triage and Early Intervention Officer (TEIO) will be responsible for making initial contact with adults who may require support after experiencing domestic abuse.
You will speak on the telephone to adults who have experienced domestic abuse and you will be responsible for completing risk assessments and safety planning.
During the call you will provide practical and emotional support in a way that is flexible and caring, listening carefully to what is being said and showing empathy at all times.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE
To provide information, advice, support and advocacy work on all forms of gender based violence faced by migrant women, including forced marriage, rape and sexual abuse, honour based crimes and related issues such as immigration/asylum and no recourse to public funds, matrimonial and children, housing and homelessness, mental health and financial matters. Your casework will focus on women with complex needs.
MAIN RESPONSIBILITIES
1. Provide a professional high-quality VAWG advocacy and outreach service.
2. Undertake casework and advocacy (this will include liaising with relevant professionals and agencies such as solicitors, social workers, police officers etc.)
3. Provide practical support such as accompanying women to appointments and courts, making reports to such agencies or collecting belongings and otherwise taking all necessary steps to ensure the general safety and wellbeing of women and children.
4. Write assessment reports and support letters, and under supervision, help to collect evidence and statements, as well as undertake some basic legal representation.
5. Undertake risk assessments for referral to the Multi-Agency Risk Assessment Conferences (MARACs)
6. Establish links with key partners [local authority, police, health, schools, etc.] to ensure effective referral routes and information sharing protocols.
7. Assist in developing and meeting quality standards in relation to advice and casework. This includes administration and IT systems for advice and casework.
8. Cover the helpline as required.
9. Assist migrant women to access immigration advice, and assist in meeting their housing needs.
10. To undertake campaigning and policy work arising from the advice and casework (this may involve some weekend/evening work)
11. Where necessary to assist staff in organising and running support group activities and consultations for women who are isolated and vulnerable due to their experiences of violence and abuse.
12. To publicise and provide S4S services, and attend, contribute and represent the organisation at relevant local meetings or initiatives.
13. To support and mentor the Women’s Council.
14. Follow S4S policies and procedures, and maintain IT and case file management systems.
15. Contribute to S4S record keeping and provide information for monitoring, evaluation, policy, and research and training purposes.
16. Ensure women are referred to S4S projects and activities as required for example, counselling or group work.
17. Support women residing in the refuge as required.
18. Be self-servicing and to assist other workers when required.
19. Undertake any additional duties which will contribute to the smooth running of the S4S services and projects.
GENERAL DUTIES AND RESPONSIBILITIES
1. Contribute to the smooth running of the project and activities
2. Assist in maintaining high standards in all aspects of the organisations work; including conduct with colleagues, external agencies and service users.
3. Comply and promote issues of confidentiality, equal opportunities and other policies and procedures of the organisations.
4. Attend supervision, training and staff, management and team meetings when required.
5. Promote equality and diversirty in all aspects of Safety4Sisters work.
HEALTH AND SAFETY RESPONSIBILITIES
1. Be fully compliant with all Health and Safety legislation.
2. Ensure that your work area is maintained in a clean, safe and tidy manner, all equipment is used safely according to instructions, and work is carried to ensure no risk to yourself, other employees and visitors.
FLEXIBILITY CLAUSE
In order to deliver services effectively, a degree of flexibility is required, and the post holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the job at the appropriate grade.
This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for Black and minoritised women and all matters relating to their well-being.
When necessary, the post holder may be expected to work evenings and weekends. This time can be claimed back as TOIL.
This post is:
· subject to Enhanced DBS Disclosure
· subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
· open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1).
The client requests no contact from agencies or media sales.
Job title: Children and Young People Coordinator
Reports to: Children and Young People Service Manager
Location: Flexible - mainly home working with regular travel to areas of service, and some travel to 2wish Head Office in South Wales
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England.
We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
The Children and Young People Coordinator will deliver our specialist support service for children and young people affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, age-appropriate, and responsive to the complex and individual needs of children and young people who have experienced profound loss.
The Children and Young People Coordinator will work closely with statutory colleagues in health, education, and social care to raise the profile of 2wish and deliver training and workshops to educators to equip them to support young people following a sudden death. The candidate will also develop resources for our website and collaborate with other charities supporting young people to provide a holistic and appropriate service to meet the need.
Main duties:
Service:
- To deliver the Children and Young People service including the delivery of casework support, and referrals into support pathways including therapeutic services, peer support services and other support agencies where appropriate.
- Ensure all services are child-focused, trauma-informed, inclusive, and responsive to need.
- Adhere to child protection and safeguarding practices and procedures in line with national guidelines.
- Utilise a multi-agency approach to supporting young people that priorities individual need and a holistic view to support.
- Build relationships with schools, mental health services, safeguarding boards and other agencies.
- Promote awareness of the charity’s work through training, presentations, workshops and collaboration oversee the delivery of training delivered to professional partners.
- Represent the charity and act as an ambassador for children and young people’s voices.
- To work closely with the Children and Young People Manager to ensure delivery and growth of services.
- Contribute to developing bereavement resources to support children and young people (and the professionals who work alongside them).
- Contribute to annual children and young people focused campaigns and events.
- To co-lead in the recruitment, retention and delivery of our Young Ambassador Program.
- To signpost and/or refer to other agencies as required that can provide support as needed.
General:
- Uphold the values of the organisation and ensure high standards of practice and care.
- To show respect and sensitivity for the cultural and religious beliefs of families.
To undertake learning opportunities and seek them out for the team. - To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
What we do for you:
Salary: Starting salary of £26,500 per annum
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home and office based with travel across the region you are covering.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 22nd August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
We have an exciting opportunity for a Children and Young People Domestic Abuse Practitioner to join New Era working in Staffordshire. The position is 37.5 hours a week on a Permanent Contract with the Safe Accommodation Team.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Staffordshire (we have an office in Stafford or Stoke). The caseworker will work directly with children and young people across the area; with hybrid working an option after the 6 month probationary period.
As a CYP DA Practitioner you will be:
- Working directly and indirectly with children and young people
- Delivering services mostly through education establishments
- Working within a wider DA service for the whole family approach
You will need:
- Good communication skills
- An ability to engage, build rapport and motivate young people
- Good understanding of domestic abuse and its impact on young people
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part time (3 days a week), permanent role, Salary £27600.00 per annum (FTE £46000)
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Why work for us
Mothers’ Union is committed to supporting international development initiatives that empower communities and improve lives. We work in three key areas, Gender, peace and safety, and livelihoods, and use an asset-based community led approach. We are looking for a Programme Manager to lead a transformative leadership initiative focused on equipping women - in Democratic Republic of Congo initially then expanding into West Africa - with the skills and confidence to take on leadership roles within their faith institutions and wider communities. Additionally the role will also play a part in reviewing leadership support for women in more senior levels of leadership at the Mothers’ Union to support the sustainability of the movement worldwide.
Job Summary
The Leadership Programme Manager will oversee the development of a leadership programme and its rollout through establishing sustainable digital hubs, and providing training to women leaders and male allies. The role will work closely with the PMEL Manager, Provincial Coordinator, church leaders and a team of trainers, to develop a comprehensive leadership curriculum, coordinate the training of trainers, establish online materials to create a hybrid learning model, monitor participant progress, and build networks to promote cross-participant learning and peer support. This position requires expertise in developing online training resources across multi-cultural contexts, project management skills, and the ability to work collaboratively with a remote team.
Key Responsibilities
Strategic Development
- Oversee the advancement of leadership development as a core strategic priority for MU
- Develop and implement programme strategies, resources and tools that strengthen and scale the leadership development initiative, integrating research, monitoring, evaluation and learning
- Design a leadership curriculum that meets the intended project objectives and equips women across diverse contexts, through online and hybrid learning, combining spiritual guidance with practical leadership and management skills
Programme Planning and Budgeting
- Work with PMEL Manager to design and refine M&E frameworks and specific targets
- Develop and manage work plans and budgets in line with project goals and donor requirements
- Identify an appropriate digital platform to be used to run the online aspects of the leadership development programme
- Oversee the successful purchase and use of core equipment necessary to run the digital platform
Programme Implementation and Review
- Lead and support the delivery of leadership training activities across participating dioceses
- Monitor progress against programme outcomes, ensuring high-quality implementation that is timely and within budget
- Collaborate with coordinators, trainers and church leaders to review programme content and adapt as needed for relevance and effectiveness
- Support reporting, learning and sharing of best practice across participating dioceses
- Champion safeguarding and gender empowerment throughout all stages of the project
- Coordinate data collection in line with the programme M&E plan, including impact stories and other evidence of change, for use in MU communications, including social media and publications
- Conduct regular reviews to identify opportunities for programme expansion, sustainability and long-term impact
See the job description for more information
Benefits
- 25 days of annual leave plus up to 4 days of leave given at the discretion of Mothers’ Union (pro rated for part time staff).
- Employer pension contribution of 6.5%
- Enhanced maternity, paternity and adoption pay
- Two volunteering days per calendar year
- One away day per calendar year
- Enhanced sick pay
- Bereavement leave & Compassionate leave
- Season ticket loan
- Cycle to work scheme
- Employee assistance programme
- Eye care voucher and an allowance towards glasses
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in Central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 17 August 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To improve the quality of life for the young people and families we support. We ensure we advocate the rights, needs and ambitions of the young people we support through our working practise.
We have a rewarding new opportunity for a Senior Community Support Worker (Positive Behaviour Support) to work within our new service.
The Early Intervention and Prevention service is based at one of our children’s Centre in Wythenshawe, Manchester, this service is working in partnership with the City of Manchester Local Authority. Successful candidates will work across North, Central and South Manchester.
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all of our staff and volunteers to share this commitment.
Salary - £29,108 (£14.93ph)
Weekend rate paid at 25% premium of normal hourly rate
Sleep-in shift - £100.80 per sleep in shift
The Purpose of the service is to establish a local integrated offer of intensive, therapeutic overnight stays and outreach support. Focused upon building the capability and resilience of families so the child/young person can experience greater permanency of care with their families, foster care, or benefit from the range of services available to them in their community.
The Service will focus on improving the outcomes for Children and Young people on the Autistic Spectrum, and other learning disabilities with the aim of reducing the number of children referred for residential care.
The service is designed to promote the following outcomes for children/young people:-
- To stabilise behaviours that may be a barrier to inclusion
- To improve quality of life outcomes
- To have the opportunity of participating and experiencing a range of activities
- To improve the resilience of their families and parents/ carers
- To develop daily living and self-care skills to improve their health and wellbeing
- To develop communication and social skills
As a specialist service there is a comprehensive package of training and support either internally within the Trust's Learning & Development Team or externally with our professional partners Manchester Local Authority, IST and CAMHS.
As a Senior Community Support Worker (Positive Behaviour Support) you will provide first line management to a team of Community Support Workers (Positive Behaviour Support), developing their capability through demonstrating the right values and behaviours, mentoring staff, and supporting their ongoing development.
The aim of the Early Intervention and Prevention Service is to work with families that may be struggling with managing the behaviour of one or more of their children, you will work alongside the family and multi agencies to deliver a high standard of care and support.
You will have the opportunity to receive formal Positive Behaviour Support (PBS) training and coaching from qualified behavioural specialists within the Together Trust.
Senior support staff will work alongside management to ensure the service meets Ofsted children’s home regulations and works in line with current legislation.
This service will develop to offer respite care to the families and young people that we support and from the Manchester City Council Local Authority Area. This service will be a dual registered OFSTED and CQC service.
What can you bring to the service...?
Do you have a QCF Level 3 / 4 in Children Families & Young People’s Workforce, or equivalent QCF and experience within OFSTED registered services?
Do you have experience of and coaching staff, and nurturing team development?
Do you have considerable experience working with children with learning disabilities, and autism?
Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
Can you make a direct positive impact on the lives of children and their families?
Benefits include…..
- Annual Leave - 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.
If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now.
This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
We may remove this advert should we find the success candidate prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience, you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
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We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 400 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. The majority of our key client relationships are with local councils, so a knowledge of how they operate would be very useful.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for under-resourced students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you!
Key Responsibilities:
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Client Acquisition and Relationship Management
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Proactively seek new business opportunities within assigned regions to grow the client base.
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Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
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Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
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Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams.
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Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity.
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Strategic Planning and Development
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Collaborate with Senior Leaders to develop strategies for client retention and growth.
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Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
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Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
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Performance Monitoring and Reporting
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Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
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Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
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Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
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Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis
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Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data
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Team Management and Support Coordination
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Lead, mentor, and manage junior members of the team focused on bid application writing, tender management, and client-related administration.
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Support direct reports in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
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Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
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Work with other area leaders, such as our ‘Allocations’ and Recruitment teams to ensure we can fulfil referrals
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Foster a strong working relationship between the Partnerships team and Recruitment, to ensure our application strategy is informed by tutor availability.
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Bid Management and Process Improvement
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Oversee the preparation and submission of tenders and bid applications, working closely with administrators to ensure high-quality and timely submissions.
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Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
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Report on bid submission performance, review client feedback to continuously improve.
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Essential Skills and Experience:
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Detailed knowledge of the UK Education Sector.
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Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
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Proven track record in client relationship management, with experience in sales or partnership development roles.
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Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
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Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
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High level of empathy and commitment to supporting under-resourced and underserved communities.
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Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
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Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
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Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
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Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.ed
Desirable:
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Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
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Competitive salary
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Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
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Flexible, hybrid work environment with regular opportunities for in-person client engagement.
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Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
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Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a key member of SCT’s Housing First team, you’ll provide tailored, person-centred support to people who have experienced homelessness and other traumatic events. Working with a small caseload (around six residents), you will build trusting, relationships that empower people to maintain their tenancies, improve their wellbeing, and take meaningful steps towards recovery. Through practical advice, emotional support, and strong advocacy, you’ll help break cycles of exclusion and create lasting change, on each person’s terms.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Here at Vision North Somerset, we support people who are visually and/or hearing impaired across North Somerset. With around 1,500 people affected by sight loss and/or hearing loss in our county, we offer a range of support services to enable people to reach their full potential.
We turn 50 years old this year so it is a really exciting time to join the charity. We have a new CEO who is looking forward to engaging a great team to carry the charity forward into the next 50 years. You will find us a small, friendly, supportive group of colleages who make coming to work a pleasure.
Key Responsibilities
Information, advice and guidance:
- Work one-on-one with adults and children with a visual impairment and their carers/ families, providing a comprehensive initial assessment in a person-centred, empathetic, and empowering manner.
- Provide internal and external referrals and deliver follow-up actions to enable maximum wellbeing for service users.
- Manage incoming and outgoing referrals internally and with a wide range of external providers, communicating promptly to manage cases effectively and safely.
- Work closely with team members and volunteers to collate and send Information Packs and other necessary communications such as appointment letters in accessible formats.
- Assess risks as needed and report any safeguarding concerns to the Safeguarding Lead.
Equipment:
- Be aware of and able demonstrate and advise on equipment for people with a visual impairment when needed and/or refer to other services.
- If needed during home/ care home visits, provide minor adaptations such as high visibility tape on steps or tactile markings on appliances.
Data management:
- Ensure that all service delivery to individuals and service user data is promptly and appropriately recorded and managed on the Vision North Somerset database, in accordance with procedures.
- Work with team members and volunteers to maintain accuracy of the Vision North Somerset service user database, including collecting data permissions and equality monitoring information from service users during visits.
Local networking and knowledge:
- Develop and maintain knowledge and resources on relevant services offered by organisations to people in North Somerset. Work with the Administrator to maintain records on online files and paper files (for example service leaflets).
- Occasionally attend local meetings, arrange meetings with staff from key local organisations or represent Vision North Somerset to develop mutual knowledge of local services.
Working as part of a team (common to all Vision North Somerset job descriptions)
· Maintain effective communication and positive working relationships with Vision North Somerset staff (and volunteers if appropriate).
· Ensure that other staff understand your role and that you work cooperatively with good communication.
· Maintain awareness of and follow our policies and processes.
· Undertake regular supervision meetings and training in topics such as: accessible information, safeguarding, health and safety, data protection, equality, diversity, and inclusion.
· Assist in the planning and improving of the delivery of service improvement and participate positively in the implementation of new working methods and practices as required.
· Be an excellent ambassador for the charity.
· Carry out any other duties that may reasonably be required in line with your main duties.
Send cover letter addressing your suitability for the role. Any CV's received without a cover letter will not be considered
Are you results driven, commercially aware and passionate about building meaningful relationships and making a real impact? Samaritans is looking for a dynamic Corporate Partnerships Executive to help us secure new corporate partners and nurture and develop our existing corporate supporters. This is a fantastic opportunity for someone who is interested in building a career in corporate fundraising to join a talented and ambitious team.
In this job, you’ll work closely with the New Partnerships Manager and wider corporate partnerships team to drive forward new business by seeking and securing innovative new partnerships with high-value companies. You’ll also deliver excellent account management by providing our partners with an inspiring supporter experience.
You’ll be instrumental in helping our team to reach our ambitious fundraising goals to support Samaritans’ life-saving work.
Contract terms:
- Permanent
- £30,000 - £33,000 per annum with Benefits
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Hybrid: Linked to our Ewell (Surrey) office with home and office working.
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you’ll do:
- Manage and steward a portfolio of corporate partners, providing both reactive and proactive support.
- Develop and implement fundraising initiatives, creating resources that drive engagement.
- Achieve personal income targets from existing and new corporate partnerships and new business activity KPIs.
- Research and cultivate new corporate prospects to grow our supporter base.
- Create impactful communications including reports, presentations, and proposals.
- Provide administrative support including income coding, inbox management, and volunteer coordination.
What you’ll bring:
- Previous experience within Account Management, Sales, Event Management or Marketing.
- Ability to generate creative and imaginative proposals and take the initiative to develop new relationships with prospective partners.
- You’ll be an excellent communicator, someone who can build relationships easily and able to provide expert customer care.
- You’ll be familiar with working to achieve income targets and some experience gained within a Charity fundraising or third sector role is desirable.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
To apply, please complete the application questions and submit your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 27 August 2025
Interviews: w/c 1 September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals, from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action, and getting people into work.
Our Young People and Families Hub (YP&F) delivers a wide range of integrated support services that are designed to help resolve complex difficulties experienced by young people and their families/carers. Our Hub works with those in trouble, providing early intervention to those who are in crisis, leaving care, missing from home, or with substance misuse or mental health problems - services support people no matter what their situation, and have demonstrated a high success rate.
Our Merton Risk and Resilience Service is an integrated service, focused on mitigating risk, and promoting resilience, in children and young people (C&YP). Our service aims to reduce the harm to children and young people (aged 18 and under), within the Child Exploitation (CE) and Missing service area, and C&YP (aged 24 and under), within the substance misuse service area.
Job Description
*Permanent, full-time - up to £29,000 per annum
*This role requires access to a car, and a full driving licence.
The role of Young Person's Practitioner (Risk and Resilience) is an excellent opportunity to make a direct and valued difference to the lives of children and young people (C&YP), who are at significant risk of experiencing child exploitation, substance misuse, or going missing from home.
Providing tailored support and guidance to children, young people, and families, this role will actively contribute to achieving high standards of care, quality, and positive outcomes - supporting service users to fulfil their potential, through consistent and meaningful participation.
Main Duties:
- Providing tailored one-to-one support, guidance, and interventions.
- Assessing the needs of children and young people, determining appropriate support plans and pathways, and informing risk reduction plans - supporting access to additional or specialist services where necessary.
- Ensuring that referrals, support, care, and risk management are of a high quality, with ease of transition.
- Developing sustainable joint service work with referring agencies, local authorities, children’s social care, and children and families services (CFS).
- Ensuring timely and appropriate data recording – including tracking, outcome monitoring, KPI monitoring, and assisting with the production of feedback reports.
- Providing consultation, information, training, and presentations, to a wide range of stakeholders, from varied settings (we can help to build your skills in training provision if required).
This role works in partnership with a wide range of partner agencies and commissioners, providing continuous opportunities to build your network and knowledge within the Children’s Social Care Sector. We will also support you to build service-area specialisms, in the areas of Substance Misuse, Child Exploitation, Missing from Home, or Families work. We are highly invested in supporting the continuous professional development of our staff, and our staff are also encouraged to visit the extensive variety of national services that Catch22 can offer.
The team are dedicated to making a difference in the lives of children and young people, working through a relationship-based approach, that draws on the ethos and values of young people. Integrating a variety of work backgrounds, the team utilise a ‘Think Family’ approach – and all staff are trained in motivational interviewing, trauma informed practice, and brief solution-focused interventions – click here to find out more.
We are also interested in candidates who can demonstrate transferable experience in the following areas:
- Working with children and young people with a range of vulnerabilities.
- Building positive relationships with children and young people, and their families.
- Carrying out assessments, risk management, and care plans, and providing interventions.
- Please click here to view the full Job Description.
Qualifications
- 5 GCSE’s (grade C or above), or equivalent.
- Experience of working with children and young people, with complex needs or vulnerabilities.
- Preferable: Working knowledge of supporting children and young people in one or more of the following areas: substance misuse, child exploitation, missing from home.
Additional information
- Salary: Up to £29,000 per annum (depending on knowledge and experience)
- Hours of work: Full time, 37 hours per week*
- Contract: Permanent
- Location: Ciic Centre, Morden Library, London Road, Town Centre, Morden SM4 5DX
- We have 2 positions available. The Risk and Resilience YP Service requires a ratio of male Practitioners, to ensure that we are able to offer accessible support to young people, and where required or identified, young people have the choice of who they wish to be supported by. For these reasons, one of the positions is open to male applicants only.
- This role requires access to a car, and a full driving licence.
- Catch22 supports flexible working, and we are ambassadors of a positive work-life balance - any hours worked outside of regular contracted hours will be accrued as Toil, and wherever possible, these are taken at the member of staff's convenience.
- This is a community-based role, however we are open to discussing flexibility for remote working days where service delivery allows.
Benefits
- Discounted shopping opportunities, with over 1,400 retailers – through our Rewards Hub.
- Access to a 24/7 GP helpline – including online video consultations, and electronic private prescriptions.
- Employee Assistance Programme – a free, confidential service that offers expert advice, information, and counselling, for all staff and their dependents (24/7, 365 days a year).
- Access to a network of trained Mental Health First Aiders, across the organisation.
- Cycle to work scheme.
- 28 days annual leave (+ 8 public holidays) – increasing to 33 days after five years.
- Matching employer pension contributions of 4%.
The client requests no contact from agencies or media sales.