Social enterprise coordinator jobs in camden, essex

About Refugee Action Kingston

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services

What we can offer you

· Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers and a dedicated team of experienced volunteers

Opportunities for flexible and hybrid working

· Real potential for a creative thinking individual to build on and shape a dynamic responsive programme

Our values

· Empathy: we put ourselves in the shoes of those we work with.

· Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.

· Empowerment: we strive to empower our clients, helping them achieve their aspirations.

Role overview

The main duties of the post

· Overall strategic development and management programmes for adults at the Community Hub

· Collaborative work with and engagement of project partners and other agencies in the borough

· Ensuring Monitoring and evaluation takes place

· General responsibilities within the organisation

1. Overall strategic development and management of the Community Hub Programme

Manage and develop the Community Hub providing activities, personal development opportunities and information for refugees and people seeking asylum.

Line manage ESOL Coordinator with supervision and appraisals supporting their CPD

Work with the ESOL Coordinator and volunteers to develop activities and client engagement within the project.

Plan and ensure delivery of short courses, workshops and events either in house or facilitated by partners.  Promote local activity and encourage client participation in line with the requirements of the Big Lottery funding.

Oversee project activities in all venues ensuring practical and active implementation of all policies and procedures, particularly Health and Safety, Risk Assessments, and Safeguarding 

Work with Volunteer Coordinator to support and supervise volunteers to a high standard.

Manage Venue bookings

2. Collaborative work with and engagement of project partners and other agencies in the borough

Source and work with project partners on successful delivery of activities and events within the project and promotion of wider activities in the borough

Build relationships to facilitate client progression and promote the organisation

Work with the volunteer coordinator to use local networks and food resvue partnerships to ensure the provision of Food and refreshments

3 Monitoring and evaluation

Ensure up to date records are maintained on the RAK database

Maintain and further develop Monitoring and Evaluation, recording participation and achievements implementing rigorous consultation processes for all participants, regular surveys and clients focus group activities

Prepare reports for the funders

4 General Responsibilities within the organisation

Team responsibilities including attending staff meetings, dealing sensitively with service users and facilitating internal and external referrals.

Work within the team to deliver a holistic service for clients.

Work within the team to undertake duties to ensure a clean and safe working environment.

Represent RAK at external meetings as agreed with the CEO, attend training, keep

up-to-date with changes in the asylum system.

Undertake any other duties that may reasonably be required.

Please note the duties outlined in this Job Description may be reviewed and amended from time to time.

Background 

People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.

By building resistance and resilience among those challenging unaccountable power, Open Voices supports a shared vision for a world where communities and ecosystems can thrive. 

As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help high-profile nonprofits and foundations manage risk and care for their teams and partners.

This dual approach allows us to work at every level of civil society, from the grassroots to the global. 

We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year alone, we:

• Answered 575 calls for assistance across 100 countries.

• Delivered over 6,000 hours of mentoring and accompaniment.

• Trained over 1,000 activists in 112 holistic security workshops.

Whoever we partner with, we start with questions, not answers. Listening before speaking, understanding before acting. Together, we defend those who speak out. 

We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new philanthropy coordinator?

Role description

As our philanthropy coordinator, you will play a key role in building new partnerships with philanthropists and high-net-worth individuals, with an immediate focus on the UK, US, and Europe. You will design and implement a comprehensive strategy to build a robust portfolio of individual donors, Family Foundations, Donor Advised Funds (DAFs) and other personal giving vehicles. 

A proactive and thoughtful relationship builder, you will maintain long-term relationships and lead bold strategies to engage new audiences, including millennial and next-generation philanthropists. You will steward Open Briefing’s first global development board, working closely with our CEO and director of development to engage members around a dynamic programme of activities designed to make Open Briefing more fundable and findable. 

Together with our director of development, you will drive forward a multi-year fundraising strategy to resource our work with activists and organisations on the frontlines of human rights, social justice, and environmental action. 

Your primary responsibilities will include: 

• Designing and executing our philanthropy fundraising strategy. Lead a strategy to identify, cultivate, and solicit high-net-worth individuals (HNWI) —including through Donor Advised Funds, Family Offices, Family Foundations, and other giving vehicles—with an immediate focus on the US, UK and Europe. 

• Prospecting and donor acquisition. Manage HNWI prospecting, generate new leads, develop solicitation plans, brief senior leadership in advance of meetings, and coordinate cultivation and networking opportunities.

• Stewardship and relationship management. Build strong relationships with existing and potential donors through tailored stewardship plans designed to grow income over time. Manage donor tracking and communication systems. 

• Nurture and grow our development board - Work alongside our director of development and CEO to identify and engage members and steward the Board through a 12-month action-orientated development campaign. 

• Budget Management. Manage a programme budget for cultivation and stewardship events and activities.

• Collaboration and Communication. Work closely with our communications coordinator, director of development and programme teams in the production and dissemination of donor-relevant reports, updates and other content; and contribute to the conception and organisation of donor-facing online and in-person events.

• Team support. As a key member of our development and communications team, undertaken other duties as reasonably requested relevant to team and organisational goals. 

Person specification 

Essential 

• You will have extensive experience managing a HNWI or major gift portfolio. 

• You will have a proven track-record of personally securing four, five, or six-figure donations from HNWI and/or major gift donors in the UK, US and/or Europe. 

• You will have experience working within a nonprofit focused on human rights, social justice, and/or environmental action. 

• You will have excellent verbal communication skills, including English language skills, both spoken and written. 

• You will have experience working with senior stakeholders and board members to support fundraising activities. 

• You will have an ability to work both strategically and operationally.

• You will have creative thinking and problem-solving aptitude.

Desirable

• You may have experience working within a global nonprofit. 

• You may have knowledge of the human rights, social justice, environmental justice, and/or international development funding landscape. 

• You may understand grant-making and grant-management processes, especially with respect to private philanthropic funding, including family foundations, DAFs, and Family Offices. 

• You may understand tax-efficient donation mechanisms in the UK, US, and across Europe. 

• You may understand the trends in dynastic giving as well as emerging and next-generation philanthropists. 

If you feel you meet some but not all of the criteria, we would encourage you to get in touch. 

Terms and remuneration

This is a remote, home-working role. You will be contracted for 40 hours a week on a full-time, fixed-term contract. Flexible working is available and encouraged. 

We are looking for someone who wants to embrace this pivotal role within our close-knit team and develop a long-term working relationship with us. You will be properly onboarded and continually supported by experienced and compassionate managers and colleagues. Your line manager will be our director of development, Vicky Nida. 

In return for your time and dedication, we will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:

• Salary of £46,900 per annum.

• 7% employer pension contribution.

• Family private medical insurance.

• Employee Assistance Programme, including welfare counselling.

• Unlimited professional coaching.

• Enhanced annual leave of 25 days plus local public holidays.

• Additional leave days for annual closedown.

• Enhanced sick pay.

• Flexible working, including flexitime and remote and home working.

• Access to local coworking spaces.

• Support for climate action:

  • Personal carbon emissions offsetting.

  • Up to two additional leave days for sustainable travel.

  • Up to two additional leave days for climate activism.

• Apple MacBook and peripherals.

If you are based outside the United Kingdom, you will be offered comparable compensation through our local employer of record, Remote. For parity, we contribute 4% above the local statutory requirements into the personal pension plans of staff members employed outside the UK. We will contribute 7% into the personal pension plans of staff members employed in counties where there is no  local statutory provision. 

Diversity, equity, and inclusion

Open Briefing values diversity. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all can be their authentic selves. We therefore encourage applications from all who meet the person specification and particularly from candidates who are from racialised communities and those under-recognised in our development team. This currently includes people of colour and people from countries in the global majority.

Please read our diversity, equity, and inclusion policy for more information. Our ethical and environmental policies are also available. And you may find our Vision, Mission, and Values statements of interest.

Open Briefing is a Disability Confident Employer and a signatory of the Charter for Employers Who Are Positive About Mental Health. We will make reasonable adjustments for disabled and neurodivergent people during the recruitment process and any subsequent employment. Please let us know in your cover letter how we can be the recruiter and employer you need us to be.

We have checked the text of this advert using the Gender Decoder tool.

Safeguarding

Open Briefing is dedicated to upholding the highest safeguarding standards, ensuring a culture of respect and protection for both our internal and external stakeholders. Our approach encompasses preventative measures and a strong response mechanism to any safeguarding concerns, guided by a survivor/victim-centred ethos. We enforce a strict no-tolerance policy towards any violations of safeguarding policies, ensuring that all concerns are addressed promptly and appropriately. Our safeguarding policy is available here.

How to apply

Please submit your application using our online form and note the following dates:

• Closing date: 30 May 2025

• Interviews: w/c 9 June 2025 

• Desired start date: As soon as possible 

Please let us know on the form if any of these dates are problematic and we will try to accommodate. The successful candidate will need to complete a reasonable vetting process before engagement.

Location:  London Waterloo office (looking to relocate office within central London by July 2025) ideally across 4 short days office based

Hours:  Part time, 21 hours per week. We envision this being a 10.00am-3.30pm role but we can discuss this with the right candidate.

Salary:  £27,000 FT inclusive of London weighting (pro-rated) 

Reporting to:  Head of Service Delivery

• Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

• Our vision: A future where everyone can achieve their potential within and beyond prison.

• Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

Role summary

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Programmes and office administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that our employees have the administrative support they need to provide a quality service to people accessing our products and programmes.

Your role will primarily involve office tasks (post, inboxes, phone calls), as well as providing administration support with our core programmes grants, penfriends and London Support programme. This role is our only office-based role and you will share an office and oversee our office volunteers who are there 3-4 days a week. You will work closely with the broader remote team via online communications. This role may evolve over time, to reflect the changing needs of the charity,

With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be a responsive problem-solver with great communication skills.

Tasks & responsibilities

1. Office administration

• Oversee the post coming into the office and ensure it is responded to in a reasonable timescale, or forwarded to the relevant staff member. This will be post for our penfriends programme and post for the charity generally.  This may involve printing and scanning documents and registering and banking cheques at a nearby bank.

• Oversee the generic inbox for the charity, responding to queries about our work across all workstreams and forwarding these to the relevant staff member as required.

• Take responsibility for incoming telephone calls to the organisation, responding and taking messages as appropriate.

• Ensure the website is kept up to date with current charity information.

• Complete Safeguarding and Data Protection training to ensure prisoner phone calls, emails, letters and grant applications are dealt with sensitively, safely and appropriately.

• Be the employee office based presence, overseeing and supporting our volunteers with their tasks as required. 

• Support the finance director with any required adhoc tasks eg - phone contracts

2. Grant administration

• Work with the Programme and Volunteer Coordinator to ensure that clear and accurate records are kept on our Salesforce database, concerning our grant programmes:

  • Upload grant applications to the salesforce database

  • Update service user records when a grant decision is made

  • Ensure accurate record keeping regarding types of grants made, and amounts issued, to enable the Programme Coordinator to run reports.

  • Chase people who have been awarded grants but have not claimed them yet

• Send letters to people who have been issued grants and those who have been turned down.

3. Programme administration

• Provide administrative support across all programmes to ensure the staff team have the support required to offer a quality service to people accessing our service. Our current programmes include the London Support Programme and our Penfriends programme. This could include:

• Sending welcome and information letters/ emails to prisoners that may be eligible for our programmes

• Supporting with data entry by transferring handwritten sign-up forms and casenotes into Salesforce.

• Purchasing items required for programme delivery, or for grant applicants. 

• Ensuring letters are sent between penfriends and volunteers. Reviewing these in line with our safety standards and flagging any queries with the programme coordinator.

• Supporting with the recruitment, onboarding and training of programme volunteers (e.g. booking training, tracking volunteer applications, updating the database).

4. Other

• Support with managing the office move

• Support with data collection, record keeping and reporting, as required by the Head of Service Delivery.

• Support with the planning, coordination and administrative tasks for organisational events, such as fundraising events, celebration events and volunteer training sessions.

• To support the wider team, providing holiday cover as required.

• Put the service user at the heart of what you do, act with the interests of our beneficiaries in mind.

• Work in line with the Hardman Trust’s values, actively contributing to a culture of learning, reflection, team work and development, ensuring quality in your work.

• Participate in regular one-to-ones, contributing to the identification of objectives and professional development goals.

• To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This document will be subject to periodic review in consultation with the job holder.

Person Specification

• Experience of working in an administrative office based role and feels comfortable taking phone calls, responding to emails and letters, using databases (Salesforce). 

• Experience of working with a charity / social enterprise / small start up

• Have an interest in criminal justice and a non-judgemental attitude towards working with prisoners

• A motivated problem-solver with a common sense can-do attitude who relishes communicating across a range of people and projects 

• The right to work in the UK

The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.

Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.

We seek to appoint a community pioneer to launch ‘Earthed’, a new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)

Earthed will seek to ensure that our rural areas are not overlooked or suffer from neglect. We understand that deprivation and need in rural areas can be as acute as is present in larger cities and towns. There is a lack of services and transport, and this can increase a sense of isolation and compound problems further. In providing spaces where people can gather, we begin to walk alongside people and share experiences. In sharing experiences people can become change makers in their stories. Lives can be transformed by being present, hope-filled and by amplifying the voices of those in these communities.

You would join a team of community pioneers that form the Flourish team. We are passionate about enabling spaces where people can share time, build relationships and explore new and different ways of experiencing God and faith. We are seeking a curious and creative individual who is willing to be open to new ways of working and thinking.

If you have a heart for working within rural communities and are interested in helping to develop spaces where people can share time and build relationships, then we would love to hear from you. This is an exciting but quirky and innovative role and requires the successful applicant to be open to exploration and experimentation. 

The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.

Salary - £15,568 

About Migrateful

Migrateful is an award-winning social enterprise and registered charity founded in 2017. Our mission is to support refugees and migrants facing barriers to employment and integration in the UK by offering training, paid work, and a supportive community.

Our chefs come from diverse backgrounds, often shaped by displacement, modern slavery, or gender-based violence. Through our programme, they train to lead cookery classes for the public and corporate groups, helping them build confidence, improve English skills, and gain meaningful work experience.

Since 2017, we’ve supported over 110 chefs to deliver 5,000+ classes to 55,000 participants—creating more than 30,000 hours of purposeful employment and community connection.

About the Role

The Operations Support Officer plays a vital role in ensuring the smooth running of Migrateful’s cookery classes and the overall effectiveness of our operations. 

A key deliverable of this role is also overseeing our invoicing processes. You’ll be responsible for performing bi-weekly checks, ensuring timely and accurate payments to cookery class hosts (Facilitators) and cookery class teachers (Chefs), and supporting improvements that help us better track the real cost of our classes. Your work will directly impact the financial clarity and efficiency of our operations, making this a crucial responsibility within the team.

You’ll also play the important role of supporting Facilitators by creating practical guides, coordinating training and skills-sharing sessions, gathering feedback, and maintaining up-to-date documentation such as health and safety records. 

Alongside this, you’ll help manage other key areas of Operations like responding to customer and volunteer queries, coordinating volunteers for public and corporate classes, and supporting process improvements around our use of Salesforce.

This role would suit someone who is proactive, organised, and comfortable juggling a variety of tasks. You’ll need to be confident working with systems, have a good eye for detail, and thrive on improving how things work.

Person specification

Essential

• Experience working in an operations, administrative or coordination role 

• Good attention to detail particularly in handling data, documents and financial information

• Confident engaging with a wide range of people from staff, freelancers and customers

• Ability to work independently and proactively, using initiative to troubleshoot and resolve issues

• Confident user of IT systems, particularly Google Workspace and CRM software (e.g., Salesforce)

• Willingness to undertake reasonable responsibilities beyond the scope of the job description

Desirable

• Experience creating, updating, and maintaining user guides and training materials

• Willingness to provide occasional out-of-hours support.

• Knowledge of food safety and hygiene procedures, or possession of a relevant qualification (e.g. Level 2 Food Hygiene)

Key Responsibilities

Invoicing

• Perform bi-weekly invoice checks and capture these on SalesForce

• Support the continuous improvement of invoicing systems to enhance cost reporting and financial accuracy

Support Cookery Class Hosts (Facilitators) 

• Coordinate the recruitment and onboarding of new Facilitators

• Regularly update and improve Facilitator user guides and training materials

• Maintain regular communication with Facilitators, including announcements and process updates

• Carry out in-class observations and provide constructive feedback to Facilitators

• Provide out-of-hours remote support for Facilitators

• Share and implement improvements based on Facilitator feedback and survey results

Volunteer Coordination

• Respond to volunteer queries and troubleshoot the Volunteer Portal

• Ensure adequate volunteer coverage for all cookery classes

General Operations Administration

• Maintain up-to-date operational records (e.g. DBS checks, risk assessments, food hygiene certificates)

• Complete ad hoc administrative tasks (e.g. equipment inventories, printing and laminating recipes)

• Support the implementation of operational policies across venues and staff
   

Cover and Additional Support

• Occasional out of hours support to facilitators

• Provide cover for the Venue Coordinator during annual leave ensuring::

  • Food orders are placed for classes and demos

  • Store food items in line with food safety standards

  • Respond to customer queries via the general hello@ mailbox

Systems and Process Improvement

• Contribute to the improvement of internal systems and processes, including support for Salesforce streamlining

• Office based admin e.g. purchasing office supplies, tracking equipment

• Support with onboarding and off boarding of staff members