Social impact manager jobs

Age UK's Service Delivery Management team acts as the bridge between stakeholders and Digital & Technology (D&T), ensuring service delivery meets operational needs across the organisation. This new and evolving team focuses on maintaining consistent service delivery standards through analysis and assurance of complex performance data.

As a Service Delivery Analyst, you will support the Service Delivery Manager by gathering, analysing, and preparing service management data for D&T service wrappers. These are essential for maintaining consistent service delivery standards across internal teams and external suppliers.

You'll liaise with various teams within D&T and Information Protection & Compliance (IPC), as well as external suppliers, to help ensure operational excellence and customer-focused service delivery.

This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office (One America Square EC3N 2LB) circa once a month for team meetings. Travel costs to the London office are not covered by the charity.
 

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Presentation = P

Experience

Experience of working as a Service Management practitioner applying ITIL principles to assure service delivery to achieve customer success. A

Service Management data reporting and analysing. A

Working to tight deadlines. A

Experience of working with automated ITSM tools/platforms. A, I

Customer Service Experience, prioritising and manging customer needs. A, I

Presentation skills. I, P

Experience of Service Management Service Design and Transition. I

Skills and Knowledge

Strong communication skills both oral and written, Self-motivated and pro-active, with the ability to remain calm under pressure. A, I

Excellent relationship management and influencing skills. A, I, P

ITSM Tooling (ServiceNow, Hornbill, ManageEngine etc). A, I

Strong analytical and problem-solving skills. A, I, P

Excellent communication skills across a variety of mediums, to all levels of the business. A, I, P

ITIL v4 Foundation. A, I, P

Personal attributes

Analytical with a high degree of attention to detail. A, I

Always looking to improve processes and other operations via CSI. A, I, P

Stakeholder Management. A, I

Ability to focus and prioritise in a high-pressure environment. I, P

Effective collaborator. A, I

Great to haves:

Skills and knowledge
SDI Certification. A
Power Platform. A
ITIL Level 4 – other certifications. A

What we offer in return

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.

Supporting statements and anonymisation process

Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.

Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

About the role

We believe learning should be impactful, accessible and enjoyable.

Every year, we support over 4,500 people through our Open Training Programme and reach thousands more through bespoke in-house training and our growing eLearning offer. Now, we’re looking for a Training and Development Manager to take our training to the next level building on our success and helping us grow our impact even further.

We run our training services as a social business, which means we are not just focused on income, but on impact too. Our goal is to offer cost-effective, high-quality learning that helps charities and voluntary organisations thrive. The income we generate plays a vital role in NCVO’s financial sustainability and supports our mission to strengthen civil society.

Over the past five years, we have:

• expanded our reach across the UK
• made our training more affordable for smaller organisations
• diversified our delivery model

Our training programme includes:

• Open Programme: Live online training open to everyone
• In-house Training: Tailored sessions for specific organisations, delivered online or face to face
• eLearning: A fast-growing area we’re excited to scale up.

This role is a great fit for someone who loves variety. You will lead and manage a busy programme with multiple strands, ensuring it runs smoothly and maintains the high standards people expect from NCVO. At the same time, you will keep an eye on the bigger picture; driving growth, developing our offer, and spotting opportunities to innovate.

You will work closely with our subject experts and delivery partners to shape training content that meets the sector’s real needs. You will also collaborate with clients to pitch and secure new business; building relationships that create shared value and lasting impact.

We are looking for someone with a mix of commercial mindset and sector empathy — someone who understands how to grow a business and how to do it in a way that’s rooted in values.

You will thrive in this role if:

• You are motivated by hitting income targets, but never lose sight of purpose
• You are organised, detail-oriented and calm under pressure
• You bring a strong vision for growth and innovation in learning
• You are curious and excited about how tech — including AI — is changing the way people learn
• You enjoy working across teams and building collaborative relationships
• You care deeply about supporting the voluntary sector to grow and thrive

In return, we offer a flexible, meaningful role with plenty of variety. You will join a supportive, values-led team and play a key part in an organisation that helps charities do what they do best: make a difference.

We know the voluntary sector is always evolving and we want our training to stay one step ahead. If you’re excited by the idea of helping others learn, grow, and succeed, we would love to hear from you.

About Services and Partnerships

​This role sits within the services and partnerships directorate.

Our focus is on delivering practical guidance and support which matters most to charities and voluntary organisations across the UK. We do this through practical support, training, consultancy and by developing partnerships with funders and businesses which are committed to supporting the sector.

​Each year, we deliver hundreds of training courses on the topics that matter most to charities, reaching thousands of learners across England. Our work supports organisations of all sizes and has a wide-reaching impact across the charity sector. The insights we gain also inform and shape NCVO’s policy priorities.

The training team includes two Senior Training Officers and a Training Assistant, and is supported by colleagues in our Business Support team.

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

Position: Social and Digital Media Creator
Type: Full-time (35 hours a week), Fixed Term contract until 15th September 2026
Location: Office-based in London with flexibility to work remotely
Salary: £33,044 per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note this is a part-time or fixed term contract until 15th September 2026.

We’re looking for a Social and Digital Media Creator to join our dynamic social media team!

You'll be a digital native, committed to delivering engaging, accessible and inclusive content to our audience of over 190,000 followers.

Day-to-day, you’ll plan and deliver social and paid media strategies to drive flagship marketing campaigns and daily channel activity. You’ll use insights to increase engagement, raise awareness, attract and retain supporters, and drive conversions against KPIs.

Leading social content production, you’ll be confident in creating videos and graphics. You’ll proactively drive our UGC (user generated content) media, building strong relationships with external community voices to co-produce community-focused videos.

The role also involves planning, writing, building, and sending emails to key audiences using our DotDigital email service provider.

You’ll collaborate with colleagues across the Society to help deliver an ambitious programme of digital campaigns.

If you’re looking for a creative role where you can make a real difference, apply today!

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9:00 on Wednesday 17th September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Salary circa £45k with opportunities for growth.

Generous Relocation Package with accommodation available at a low rental agreement.

Do you have a leadership career in Care and are looking to join a faith-based organisation dedicated to supporting vulnerable people in a beautiful part of the UK.

Karrek Community is a vibrant not-for-profit company that provide genuine person-centered support to a wide range of people across the County.

Whether you have a background in Social Care or the NHS this might be an opportunity for you work with a committed leadership team that wants to impact the lives of people that need that extra level of support to enable them to live at home for as long as possible.

With close connections with the Christian community Karrek Community aspires to influence the sector from a faith perspective whilst delivering inclusive support to those in need.

You will need to hold relevant care sector qualifications, be a car driver and be prepared to assist the Directors in maintaining the Christian ethos with the leadership team. For the full job description please refer to the attacehment below. 

If becoming the Homecare & Complex Support Registered Manager for Karrek sounds interesting to you and you would like to have an informal chat with one of our Directors, please contact us.

(Please only appply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)

Benefits 

• 35 days Annual Leave
• Accomodation provided where required (available at a low rental agreement)
• Making a difference in vulnerable adults lives
• Beautiful Location in the heart of Cornwall 
• Help to shape the direction of a growing company 

About Us

Reading Community Learning Centre (RCLC) is a vibrant and inclusive charity supporting migrant, refugee, and asylum-seeking, ethnic minority women in Reading. We provide a safe and welcoming space for learning, advocacy, and community building — empowering women to thrive and fostering social equality.

The Role

We’re looking for a passionate and experienced Centre Manager to lead the day-to-day operations of our Centre. This is a rewarding opportunity for a motivated woman with a strong background in community work, education, or charity management who is ready to make a meaningful impact.

Working closely with the CEO, the Centre Manager will help shape the delivery of our programmes, ensure smooth operations, and lead a team of volunteers and manage staff in the absence of the CEO.

Key Responsibilities

• Oversee the safe and inclusive daily operations of the Centre
• Support strategic planning and policy implementation
• Manage facilities and ensure health & safety compliance
• Coordinate learning programmes, outreach events, and community activities
• Maintain admin systems and contribute to financial oversight
• Build and manage external partnerships
• Recruit, train, and support volunteers

What We’re Looking For

• Proven experience in centre/office/facilities/charity administration
• Knowledge of safeguarding, equality, data protection, and Prevent duties
• Strong communication and organisational skills
• Experience managing teams in educational or community settings
• A deep commitment to empowering women and marginalised groups

What We Offer

• Annual Salary of £21,000–£22,800 (based on 0.6 FTE)
• 28 days full time equivalent annual leave (17 days if working 21 hours per week)
• Pension scheme via The People’s Pension
• Flexible working (some work-from-home)

A supportive, purpose-driven environment

Join Operation Smile UK as our new Communications & Content Officer, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. If you’re passionate about storytelling, campaign coordination, and making a real difference, we'd love to hear from you.

Job Purpose

The Communications and Content Officer supports the delivery of engaging and effective communications across Operation Smile UK’s channels. The postholder will create and coordinate content that raises awareness, supports fundraising, and strengthens the organisation’s profile in the UK.

Key Responsibilities

Content creation and content management

• Working with the Senior Communications Manager, research, draft, and edit compelling content for the UK website, newsletters, and print materials.
• Support the reimagining of existing content to ensure messaging is fresh, relevant, and audience-led.
• Collate and maintain a library of case studies, stories, and assets for use across teams.
• Ensure brand voice and tone are consistently applied across all communications.

Digital and organic social media

• Develop and maintain a social media content calendar which supports our Communications Strategy and liaise with our Social Media Freelancer to plan and approve posts.
• Contribute to the delivery of multi-channel campaigns, liaising with internal stakeholders and suppliers to create assets and meet deadlines.
• Assist with monitoring and reporting on content performance, identifying opportunities for growth and engagement.

Campaign coordination

• Support the planning and scheduling of communications campaigns like World Smile Day and advertising events like our annual carols concert.
• Manage feedback processes to ensure the timely delivery of content and materials.
• Act as the first point of contact for all content requests from across the organisation.

Administration and finance

• Collate quotes for expenditure and liaise with suppliers as required.
• Track invoices, ensuring coding is accurate and amounts match agreed quotes.
• Maintain organised systems for content workflows, approvals, and campaign schedules.

Monitoring and evaluation

• Gather engagement and performance metrics from all channels.
• Provide regular reports to the Senior Communications Manager.
• Suggest improvements to optimise performance and impact.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The LifeSkills Support Worker (Virtual) will provide online support to individuals who are further away from employment, education or training by using a strengths based approach as part of the LifeSkills Intensive Programme. 

This is a new role and it is planned that referrals will be received directly from Tier 3 FamilyLine services (counselling and befriending services). 

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the wider LifeSkills teams (Intensive and Open).

About the role

The Partnerships team is looking for a new member to join our team. You will be working with a variety of major trusts, foundations and statutory sources. This is an exciting opportunity that will enable you to develop your fundraising experience and skills whilst helping us to develop and deliver new initiatives.

Hybrid working with ability to travel to Twickenham Office and our Homes in High Wycombe, Solihull, Surbiton and Worthing.

You will be joining a values-led organisation working within our dedicated fundraising & marketing department. We are passionate about making a difference to the lives of the people we care for and ensuring they receive the care they need to live life to the full. We value our team and provide excellent training and benefits.

Purpose of the role

1. To generate funds from major trusts, foundations and statutory sources

2. Leading support for this area of fundraising for our Worthing Home

3. Contribute to overall mission to support veterans and their partners living with disabilities or dementia.

Income generation

• Research, identify, and secure income from major and local trusts, foundations and statutory sources that align with our organisational priorities.

• Write compelling and persuasive funding applications, ensuring all required information is accurate and wellpresented.

• Maximise income through both unrestricted and restricted funding opportunities.

• Work closely with the Partnerships Manager to implement the trusts and statutory fundraising strategy effectively.

Donor stewardship and communication

• Provide excellent stewardship to all funders, ensuring reporting and communication requirements are met timely and professionally.

• Maintain and nurture strong relationships with funding organisations and bodies to secure long-term support.

• Collaborate with colleagues to create impact reports and regular updates that bring our work to life 

Finance and administration

• Track and report on income progress against targets, ensuring accurate records are maintained in the CRM system (Donorfy).

• Ensure all fundraising activities comply with relevant legislation and guidelines, including GDPR and safeguarding regulations.

• Support the Partnerships Manager with administrative tasks linked to applications, reporting, and compliance.

Other

• Stay informed of changes in statutory and trust fundraising landscapes, sharing insights with the team.

• Contribute to broader fundraising projects as required.

Person specification

Experience of:

• Securing income (five-figure gifts min) from Trusts, foundations and statutory sources.

• Writing successful funding applications with proven income generation.

• Building and maintaining relationships with funders to support long-term income streams.

• Using fundraising CRMs, ideally Donorfy, to track income and manage relationships.

Skills:

• Excellent written and verbal communication skills, with a proven ability to craft compelling applications and impact reports.

• Strong organisational skills, able to manage multiple projects and meet deadlines effectively.

• Self-motivated and proactive, with the ability to work both independently and as part of a team.

• Proficiency in IT, including Teams, Word, Excel, PowerPoint, and online research tools.

Personal characteristics:

• Passionate about supporting veterans and their partners living with disabilities or dementia.

• Enthusiastic, self-starting, and capable of working well independently.

• Collaborative team player who values respect and integrity.

Are you bilingual in Portuguese/English with a background in health? If so we would love to hear from you.

MannionDaniels are looking to recruit an experienced Grants Manager (bi-lingual Portuguese- English) to support our Gavi CSO funding mechanism. The Grants Manager will need to have a background in health as they will be responsible for oversight of a portfolio of different sized grants, delivering immunization and health system strengthening programmes across different types of organisations and geographies. The Grants Manager will work collaboratively with technical colleagues to maximise results and minimise risk for a portfolio of projects. The role holder will support the performance and develop the capabilities of grantees and contribute to wider learning.

We are looking for people with either direct experience of working in the health sector in West and Central Africa, Mozambique or Angola and are fluent Portuguese speakers. The Grants Manager provides a focal point to coordinate the technical, financial, and operational support to each grantee throughout the grant management process. The Grants Manager will work closely with the wider grant support team to ensure grants move efficiently through the grant management cycle and to coordinate technical assistance for grantees. In addition, the Grants Manager will support the design and delivery of further Gavi projects implementing technical assistance to CSOs in specific thematic areas and countries.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The LifeSkills Support Worker (Virtual) will provide online support to individuals who are further away from employment, education or training by using a strengths based approach as part of the LifeSkills Intensive Programme. 

This is a new role and it is planned that referrals will be received directly from Tier 3 FamilyLine services (counselling and befriending services). 

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the wider LifeSkills teams (Intensive and Open).

Are you bilingual in French/English and enjoy Senior Operations Management? If so, we are delighted to announce that we are recruting for a Senior Operations Manager role. MannionDaniels seeks a bi-lingual (French/ English) Senior Operations Manager to support the delivery of Gavi’s new fund to strengthen engagement with CSOs and local partners across 14 countries through up to 60 grants.

MannionDaniels have been contracted by Gavi to deliver this new funding mechanism which aims to:

i. Increase vaccination coverage and reduce zero dose and under-immunised children.

ii. Set up grant/contract schemes with CSOs and local partners that are results-focused, cost-effective and provide value for money.

iii. Strengthen the capacity of CSOs and local partners to implement contracts/grants effectively and efficiently.

iv. Contribute to a conducive partnership, a joint vision and clarified collaboration modalities between governments, and civil society and local partners,

v. Help roll out HPV vaccination; and

vi. Robustly evaluate the contracts/grant with CSOs and local partners to capture learning and ensure course correction as required.

The Senior Operations Manager supports the implementation of effective and efficient activities to deliver the Gavi project in accordance with international standards, best practice and donor expectations. The role reports to the Deputy Team Lead- Gavi and is responsible for consistent implementation of systems and procedures. The Senior Operations Manager will be expected to support our culture of continuous improvement.

A strong operational background in international development, including extensive field experience, and excellent project management skills are essential for the role. The Senior Operations Manager will manage a medium sized team and occasional overseas travel may be required.

Are you a social media whizz with a passion for telling powerful stories? Keen to progress in your career in public relations and digital communications while making a real impact in the charity sector? Join Dravet Syndrome UK as a Marketing and Communications Manager (home based,16 hours/week) and bring your creativity and energy to a role where you’ll help shape our online presence, generate meaningful media coverage, and connect communities through engaging content.

Reporting to the Head of Marketing and Communications and working with the Marketing, Communications and Fundraising Manager in this varied position, you’ll drive DSUK’s social media activity, creating and scheduling posts across our social media channels. Alongside engaging online audiences, you’ll be instrumental in our proactive PR work—writing press releases, pitching stories to key media, responding to journalist enquiries, and helping develop compelling family case studies for campaigns. As part of a passionate and supportive team, you’ll collaborate to measure the impact of our communications and marketing work.

If you’re ready to grow your career in communications and want to make a difference for families affected by Dravet syndrome, we want to hear from you.

As part of DSUK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.

About Dravet Syndrome UK

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.

The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping over 550 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.

What you will bring

Essential

· Demonstrable experience in planning and delivering engaging and targeted social media content to build community, raise awareness and drive engagement.

· Hands-on experience managing websites (using WordPress), delivering e-marketing campaigns (e.g. Mailchimp or similar), and applying SEO principles and other techniques to optimise digital communications and online visibility.

· Demonstrable experience in media relations, including writing press releases, working with case studies and successfully pitching and responding to a range of media (online, press, radio, broadcast)

· Demonstrable experience of working in charity, patient advocacy or healthcare sectors

· Ability to deal with people at all levels with empathy, tact and credibility

· Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences

· Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media and our website

· Act as a brand guardian, ensuring external designers and agencies understand and apply our brand, visual identity, and corporate communications guidelines effectively

· Strong organisational and project management skills, with the ability to prioritise

· Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

· Membership of a professional body such as Chartered Institute of Public Relations and/or a commitment to continuous professional development

 Why join Dravet Syndrome UK?

Join our dynamic and growing charity, where you'll thrive in an exciting and engaging environment. We are proud to be a family-oriented charity experiencing growth and fuelled by an ambitious plan for expansion. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our impact on people's lives. Join us today and contribute to making a lasting difference in the lives of those we support.

The closing date for applications is Wednesday, 24 September 2025, with shortlisting interviews taking place in early October with job to commence November 2025.

Our commitment to diversity

As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, sex, religion or belief, sexual orientation, gender reassignment, marriage & civil partnership, and pregnancy and maternity.

About UnLtd

UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.

UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us; they are principles guiding how we build our teams, support leaders and empower social entrepreneurs. We want to create an organisation that’s the right fit for everyone we work with.

To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd, giving us a wide range of different perspectives in our work to help us see what is most needed in society. We are particularly keen to hear from those who identify as Black, Asian or minority ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.

About The Role

We are a vibrant, ambitious, and complex organisation, keen to continuously learn and grow so that we can better support social entrepreneurs. In doing so, we want to better align our work around the needs of our Social Entrepreneurs to help them maximise their impact.

As a Portfolio Manager, you will be focused on managing the performance and growth of our scale up portfolio; the portfolio that sits within our Growth Impact Fund (in partnership with Big Issue Invest) and additional cohorts through our wider accelerator work. The Growth Impact Fund focuses on increasing access to investment for underrepresented founders, with lived experience, tackling inequality in the UK.

You will have the opportunity to learn from colleagues and consultants, building your knowledge of social entrepreneur support.

Interested? Here’s how to apply

We need to know a bit about you, your experience and what you can bring to UnLtd.

You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us:

• About you – your skills, experience and personal qualities;
• Why you’re interested in the role and what you hope to get out of it.

The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.

We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.

• Application Closing Date: 22/September/2025
• First round of interviews: 30th/September/2025
• Final interviews: 7th/ October/ 2025

UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.

During Covid-19, our staff have been working remotely, some staff are returning to the office in a phased, optional approach. We continue to seek to accommodate remote working.

We use Blind Sift Recruitment at UnLtd to allow for no bias in the selection process, your Name and other parts of your information shall be kept hidden from the hiring manager till those successful for an the interview has been selected.

About Speakers Trust
Speakers Trust is the UK’s leading public speaking and youth voice charity. Every year, we empower over 40,000 young people to find their voice, share their stories, and build the confidence to be heard. We are creative, ambitious, and exist to make a real impact, with digital storytelling as a key tool for change.

What Makes This Role Special
Your work will go far beyond likes and clicks. You’ll see your digital content directly inspire young people, connect with educators, and raise Speakers Trust’s profile nationwide. But most powerfully, you’ll be responsible for sharing the real stories, ideas, and perspectives of the beneficiaries of our work, amplifying voices that deserve to be heard and helping move audiences to action, understanding, and even joy. If you’re moved by the idea that your creativity can shine a light on transformative journeys, and that every story you share could spark inspiration or conversation, this is the role for you.
You’ll join a collaborative team committed to making a visible difference and you’ll see your work resonate across schools, communities, and throughout the wider youth voice movement.

The Role
We are looking for a proactive, hands-on Digital Content & Communications Manager; a creative all-rounder who thrives on “doing,” not just talking strategy. You’ll have ownership of our digital content: crafting impactful videos, visuals, and copy for our social channels and websites, and creating engaging resources for marketing, learning and programme delivery. You’ll energise our digital platforms while continuously improving their effectiveness and reach.
This role is delivery-first: you’ll “own” the hands-on creation, scheduling, and optimisation of digital content. You’ll have input into what and when we share and will help shape digital plans, but the heart of the job is practical content production and sharing. Press and comms partnerships are supporting responsibilities, not the main focus.

Your Key Responsibilities
1. Digital Content Creation & Delivery (Primary)

• Design, produce, and post engaging multimedia assets (video, graphics, infographics, stories) for social media, and our websites.
• Amplify authentic stories, ideas, and perspectives from our beneficiaries to move and motivate audiences.

2. Social Media & Community Building

• Plan, schedule, post, and manage engagement on Instagram, TikTok, LinkedIn, and X, as well as newsletters
• Grow and nurture audiences—especially among schools, judges, volunteers, educators, and young people.
• Monitor trends and adapt content for impact.

3. Learning & Programme Resource Design

• Work with colleagues to create compelling, accessible learning resources and marketing materials for schools, corporate partners, funders, and events.
• Design digital newsletters, reports, and campaign materials that support fundraising, stewardship, and participant development.

4. Marketing of Programmes

• Provide marketing support to the programmes team to help promote our programmes to schools and other charities primarily through developing marketing collateral and supporting outbound email campaigns

5. Website Management & Continuous Improvement

• Manage day-to-day website updates, keeping our sites fresh, welcoming, and easy to navigate.
• Seek out and implement small improvements that enhance user experience, accessibility, and recruitment effectiveness.

6. Press, Media & Profile

• Develop and deliver a practical approach to meeting regional press grant requirements (e.g. one piece per final); contribute occasional press releases if needed.

7. Support the Team’s broader objectives

• Help colleagues use digital tools, solve basic problems, and build digital skills through sharing, to improve our digital content
• Champion creative, inclusive, and accessible digital comms internally.
• Representing Speakers Trust at external events and networking opportunities
• Support the CEO in building their advocacy around the issues important to Speakers Trust – Oracy Education and Youth Voice
• Bring a collaborative, positive approach to tackling everyday challenges faced by small charities
• What Success Looks Like
• Our digital channels are vibrant and ever-evolving—showcasing new stories and resources that inspire, inform, and connect.
• Social media and websites consistently attract and engage stakeholders, schools, beneficiaries, volunteers and funders.
• Digital assets, learning resources, and stakeholder comms are professional, accessible, and “on brand.”
• Our programmes have even more adoption and engagement.

There is potential to broaden the role and extend the contract based on funding and impact.

What We’re Looking For

• Strong track record in creating digital content, managing social media, and designing educational/promotional materials (charity, youth, or education sector experience a plus).
• Experience with website content management and the ability to identify and deliver incremental improvements.
• Skilled in video and design (Canva, CapCut, Adobe, or similar) and software to support website and newsletter design.
• Clear, compelling written English for content, newsletters, and reports.
• Ability to grow and nurture digital communities—especially for school, volunteer, and judge recruitment.
• Organised, adaptable, and comfortable working independently and in a team.
• Supportive, sharing, and positive in approach.
• Passion for youth empowerment, diversity, and practical creativity.

What We Offer

• Salary: £30,000–£35,000 per annum (pro-rata, 0.6 FTE, depending on experience)
• 25 days annual leave plus bank holidays (pro-rata)
• Pension scheme with auto-enrolment
• Central London office (1–2 days/week), plus flexible hybrid working
• Opportunities to increase hours/responsibility if funding and delivery needs grow
• Supportive, inclusive, and creative team environment