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Page 6 of 36
Remote
£29,000 - £32,000 per year
Full-time
Permanent
Job description

This is a permanent full-time role, home based with regular UK wide travel.

This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum.  We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. This role will support national campaigns, amplify our key messages and activity across regions, platforms and stakeholders. You will be a key contact and will help us tell powerful stories about flooding and flooded people.

Responsibilities

Strategic Communications & Storytelling

  • Translate community activity and project work into compelling stories and campaigns that raise the voices of those affected by flooding.
  • Contribute creative ideas to grow awareness of the National Flood Forum’s work and impact.
  • Adapt messages to resonate with a variety of audiences, including policymakers, partners, media, and communities.

Content Creation & Digital Media

  • Create engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.
  • Support and build on the development of the NFF’s website
  • Drive integrated campaign work by aligning digital, press, and stakeholder communications.
  • Identify and utilise external opportunities (e.g. climate events, flooding anniversaries, policy milestones) to share relevant content.
  • Create a bank of case studies to highlight the issues flooded people face.

Campaigns & Public Engagement

  • Co-ordinate campaign timelines and content plans to support campaigns
  • Report on the performance and reach of campaigns and support the wider team in evaluating impact.
  • Organise, devise, attend and support events—online and in person—helping regional teams share their work effectively.

Media & External Relations

  • Identify and cultivate relationships with the media, write press releases and media materials and identify case studies or spokespeople.
  • Build strong working relationships with community flood groups to help them share their stories in the media.
  • Monitor media coverage and engage with media opportunities aligned with NFF’s mission.

Internal Communications & Capacity Building

  • Work with the leader team to manage the internal communications and support staff with templates, messaging guidance, and digital tools.
  • Produce and distribute the internal newsletter, gathering updates and impact stories from teams and regional staff.
  • Support staff and volunteers with communications training and briefings to build confidence and skills.

Knowledge Management & Brand Consistency

  • Keep internal communication and campaign assets up to date.
  • Feed insights from staff and communities into the improvement of communication tools and templates.
  • Work to ensure consistent branding and accessibility across all channels.

Day-to-Day Activities

· You will create content for a variety of audiences and stakeholders in a number of different formats  

· Working with colleagues you will drive forward and support social media management

· You will work with the team to help shape and deliver campaigns on the issues that matter most to flooded people

· You will support the development of the NFF’s website & support digital updates

· You will be the main point of contact for local and national media and public relations

· You will carry out Internal Communications

· You will carry out Monitoring & Evaluation activity to ensure campaigns are effective and impactful

· You will ensure that all communications meet any regulatory and compliance requirements

Skills & Knowledge

  • Communication: Writing to a range of different audiences including the media, online, political and internal staff teams. Expertise in building relationships,
  • Story telling: Outstanding story telling skills bringing to life the lived experience of flooded people.
  • Stakeholder Management: Expertise in partnership working and managing stakeholders.
  • Empathy: Ability to empathise with flooded individuals and communities.
  • Organisation: Highly organised, flexible, and capable of senior leadership.
  • Collaboration: Team player with a solution-focused mindset.
  • Experience: Relevant degree or equivalent experience.

How This Role Contributes to Our Strategy

  • Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.
  • Partnerships: Developing strong relationships with partner organisations.
  • Collaboration: Fostering a collaborative approach within the organisation.
Application resources
Posted by
The National Flood Forum View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 16 June 2025
Closing date: 06 July 2025 at 23:30
Tags: Campaigns, Communications, Community Fundraising

The client requests no contact from agencies or media sales.